Decent video, includes everything you need, including crucial information about the power feed and supply to and from thermostat. Your competitors need to pay attention, I am going to be buying lots of Ditra now! Thank you
Hi there. That's correct (unless you are using a certain glass or moisture sensitive stone that requires a special setting material). You can also use ALL-SET to install the tile.
@@schlutersystems1 we changed our minds and added the heated floor after purchasing the mapei uncoupling membrane and mortar (which is unmodified), so we kept that mortar for on top of the ditra, and we ordered mapei keraflex plus for our wall tile, so I'm using that underneath the ditra, but should I also use it when doing the waterproofing after laying the wires, or use the modified?
Hi Ashley, it would be a good idea if you gave our Product Support team a call so you can discuss your project together in detail, and they can advise from there. You can reach them at 888-472-4588 (US) or 800-667-8746 (Canada). Thanks!
Thank you! These cables are built to last, as long as the installation instructions are followed in the the DITRA-HEAT Installation Handbook, including all testing, and nothing damages the cable afterward.
Ditra Heat Instructions say "Floor temperature sensors may not be threaded through the same conduit as the cold lead." This video @13:05 says you can use the same conduit. Which is it?
Hi there, it appears that perhaps you are looking at an older version of our Handbook. The latest version follows the same instructions as the video, "...the temperature sensors need to be threaded either inside the same conduit as the cold lead, or in a separate conduit. " Here is a link to the latest version: sccpublic.s3-external-1.amazonaws.com/sys-master/images/h27/hdb/8986872414238/DITRA-HEAT%20Installation%20Handbook.pdf
Thanks for the video. I think this needs some updated tweaks. Chapters would be great so we can jump to the areas we may need when rewatching. Removing the repeated sales points at the beginning as well. It’s an installation guide. That should assume the sale is done and we are wanting to know how to install. 🤓
I have a question about the waterproofing part: If you embed the kerdi band on top of the ditra mat to waterproof butt joints, cutouts etc. - isn't the water going to seep through the mortar underneath the mat making it effectively useless? I mean - the mortar doesn't actually bond to the mat per se, it just fills in the bumpy profile and hardens. Taking into account the fact that ditra mat has a decoupling layer function - if it allows for the mortar to move and absorb deformations, then it means micro channels between already hardened mortar and the ditra mat could form and moisture could simply flow through them and seep through the mat butt joints and into the substrate. Not a huge issue if you build on top of concrete, but kind of a big deal if you have a wooden substrate which would absorb this moisture and could develop mold. Not to mention now the ditra mat would act as a lid over the substrate not allowing for it to dry out properly... I know that for full waterproofing I would need to embed and seal the whole floor with kerdi membrane, but I would like to know your opinion on why is it enough to seal the problem areas only with patches of kerdi band. Thanks.
Hi there! Thanks for your question. Since DITRA is waterproof, the only thing left to do when sealing a floor under tile is to waterproof the seams with the KERDI-BAND, as you mentioned. Yes, some moisture may seep through the grout joints or tile into the thin-set in the DITRA squares. However, where the edge of the KERDI-BAND is, the moisture would need to migrate at the top of the squares where the capillary action in the mortar under the KERDI-BAND does not allow water to migrate the distance of the overlap. Therefore, the seam is waterproof and will not leak or cause any issues. If installed in accordance with the DITRA Installation Handbook, you can trust that it will work properly. sccpublic.s3-external-1.amazonaws.com/sys-master/images/hd4/h1d/9145076809758/DITRA%20Installation%20Handbook.pdf Hope this helps!
Hi Eric! You can install the DITRA-HEAT cable in a 3 studs spacing. You can also space them at continuously alternating 3 stud - 2 stud intervals in isolated areas or over the entire floor. Here is the installation handbooks for more details: chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/sccpublic.s3-external-1.amazonaws.com/sys-master/images/h78/he1/9553871699998/DITRA-HEAT%20Installation%20Handbook.pdf Hope that helps!
Hi Jim, we'd like to discuss your project with you in a bit more detail, would you be able to give our Product Support team a call? 800-472-4588 (US) 800-667-8746 (Canada). Looking forward to chatting soon, thanks!
Hi there! Good question, if you current susbstrate is in good condition and meet the criterias, you might not need an extraplayer of plywood. Really depends on what you currently have. Would be best to contact our customer service team to to discuss your project in a bit more detail. They’ll be able to request more information on the specifics of your project to give you the most accurate answer possible. You can reach them at 800-472-4588 (US) or 800-667-8746 (CA). Thanks
Hi there! The reason for this is that electrical code does not allow the heating conductor(s) to be run through the wall. Doing so could shorten the lifespan of the cable because of overheating in a confined space and more importantly, could cause damage to the structure.
I plan on using the shower system without a curb (for wheelchair access). Can I install the Ditra Heat to extend into the shower? In other words, can I install Detra Heat over the shower system pan?
Hi Jim, yes, DITRA-HEAT can be extended into the shower. See detail DH-SH of the Schluter-Shower System Installation Handbook for complete installation details. Here's a link in case you need it: sccpublic.s3-external-1.amazonaws.com/sys-master/images/ha1/h71/9145056493598/Shower%20System%20Installation%20Handbook.pdf Hope this helps!
@@schlutersystems1 Great! I've been watching your videos along with some others who are using your product. I bought your 38x60 shower kit, but want to make it curbless for a wet-room effect. Do you have any suggestions/recommendations? I imagine I'll have to build up the floor to match the height of the shower pan?
Hey, don't need a reply! I found the video on how to recess a floor for a curbless installation. You can now go back to your regularly scheduled program... LOL
Hi there, this would be a type of project that would need to be discussed in more detail. If you like, I can connect you with your local Schluter rep. Please send through your city and zip/postal code and I can send through the contact. Thanks!
I am planning to install a curb less shower with ditra headed floor continuing into the shower area. do you have a shower pan with the "studs" included so I can run the wire in?
No, we do not. You can find all the technical details on page 10 of the Shower System Installation Handbook here: sccpublic.s3-external-1.amazonaws.com/sys-master/images/haf/h3c/9078303391774/Shower%20System%20Installation%20Handbook.pdf
I'm an Electrician......Notes: The connector shown on this video for the Home Run cable is not appropriate. If running Romex to the box, from the panel, a Romex Connector must be used, if running MC, you would use an MC connector, and so on. You must run the appropriate sized wire based on the amperage the system you are installing draws. Also, although it is not verbalized, I did notice that the metal box was grounded, even though the ground wire doesn't connect to the thermostat itself, this is correct. You must ground all metal boxes back the the panel. The size of the ground wire is also determined by the NEC. Personally I would run a dedicated circuit to this system, because a bathroom is considered a "wet location" the Home Run must be GFCI protected with a GFCI Breaker. Verify this with the NEC. Be absolutely certain that the provided wire has no damage at all, do not repair damaged wire with tape or splices. Do not install damaged wire, return damaged wire to the supplier and have new wire sent. If at any time the breaker trips, do not simply reset the breaker. A tripped breaker means something is wrong, have a qualified Electrician test and investigate the problem and resolve it before re-energizing the circuit.
You do realize that's why they say it must be installed to your local electrical code, right? And unless you're an electrician in Canada I think you're a little presumptuous in assuming that this doesn't meet code, because this installation took place in Canada.
@@Matlock69 My Professional recommendation stands. Code is the Minimum we are required to do. I never give a client "the least" they can expect, I dont care what Country they live in.
So you're saying all these products are designed as a system?! LOL. Yeah, it's shocking how often people fail to use a cohesive approach to this sort of thing. I see this in various trades. Painters using different brands of primer and paint together despite their chemistries being designed to work together as a system. Tiles and thinsets, all sorts of examples of how people fail to see the value in utilizing the entire product line of a particular brand or product type.
In this case, the opinion of an electrician is not very valid because many times the electrician asks me, I am the ceramic installer, how the thermostat should be installed, and if some problems arise they start saying that I should not have installed the thermostat. cable or any excuse for not solving the problem, that's why I always leave them the instruction manual at work so that they know how to do their job that they studied for that or so that they see that there is a 1800 telephone number where they can educate more about the ditra heat system
Do I need to use the Kerdi ban along the walls that will have wood baseboards, not tile. My wood baseboards do not need to be waterproof, but if the Kerdi band is required, I need to know. Also, is the All Set thin-set modified the only mortar I need? When would I be required to purchase "un-modified"? My installation is going on wood.
Hi Kenb, Kerdi-Band is for waterproofing only. For thinset mortar applications, please refer to our technical handbook here: sccpublic.s3-external-1.amazonaws.com/sys-master/images/h47/h7c/8986876280862/DITRA-HEAT%20Installation%20Handbook.pdf
My heating cable is now run through the conduit to the box, sticks out approx 36". Heating cable has been run in the Ditra heat membrane, perfect! Now What do I do with this excess wire on this end that is sticking out of the box? I'm not suppose to cut it. Video doe not show any excess sticking out of the box before the thermostat is installed. I have way too much cable to wind u inside my double gang box. Suggestions
Hi there! You can check out this little video we have on using DITRA-HEAT under alternative floor coverings. th-cam.com/video/AXGhEUt_3v0/w-d-xo.html We also have a technical bulletin: sccpublic.s3-external-1.amazonaws.com/sys-master/images/h4e/hfe/8963348070430/Technical%20Bulletin%20-%20DITRA-HEAT%20with%20Alternate%20Floor%20Coverings.pdf And an installation Handbook: sccpublic.s3-external-1.amazonaws.com/sys-master/images/h18/h0d/9078298902558/DITRA-HEAT%20Installation%20Handbook.pdf Hope this helps!
The blue foam is Sill Seal, a compressible polyethylene gasket. Since it is important to have a perimeter movement joint throughout the tile assembly we used the sill seal to ensure a consistent joint along the perimeter. Hope this helps!
@@schlutersystems1 , where can I find it? Is it removed after installing the floor (tile)? I thought I saw a video of yours talking about it. Is this recommended?
@@j77scout you can find Sill Seal at any retail store--such as Home Depot or Lowe's. You can check out our DITRA installation video here that will help you understand the process of installation: th-cam.com/video/1a-jS9hvBl8/w-d-xo.html
@@schlutersystems1 , how necessary is the guide that is mentioned comes with the floor system? Mine didn't have any manual just cellophane wrapped around it.
@@j77scout The Installation Handbooks are critical to reference during installation. You can always find them on our website for download: sccpublic.s3-external-1.amazonaws.com/sys-master/images/h18/h0d/9078298902558/DITRA-HEAT%20Installation%20Handbook.pdf Hope this helps!
Good day to all. I would need help if possible . I put a SLC over my wood substrate . Primed it before as prescribed.. It was naturally a disaster: SLC is a real technic... I grind/sand it . Naturally not flat but not bad. Question 1: could I use the modified thinset Schluter just to fill some of the gaps, leave it settle/dry then put my layer of thinset&Ditra heat? Question 2: do I need a primer to put over my SLC prior to Schluter ThinSet ? Thank you for answering rapidly.
Hi! We recommend that all leveling be completed before installing Ditra or Ditra-Heat. If you are having difficulties we recommend you giving our Product Support team a call. They can be reached at (US) 888-472-4588 or (CA) 800-667-8746.
I'm still having problems with this material. It's a constant struggle to get it to lay flat.even with all set you still have to weight it down meaning no wire laid today. Our ditra here doesn't come rolled fleece side out like you show on video though I'm sure that would remedy the problem though it may be easier to stop the rollback than to stop the cupping. And the square sheets also have a bit of the same problem.sorry to complain but I just find it frustrating.all other schluter products I use are top notch.
Hi Steve, Sorry to hear you are having difficulties with the memory in the Ditra-Heat membrane. Feel free to give us a call and we can see how we can help: US: 800-472-4588 CA: 800-667-8746
Why would one need to level the floor BEFORE installation? Would it not be warranted if it is afterwards? I figure that it is an insurance to level after, as you can have humps after installing the uncoupling membrane. Please answer. Ty.
Hi there, the likelihood of needing to adjust the amount of mortar when setting tile is reduced when installed over an even substrate. The DITRA-HEAT trowel, or another 1/4" x 1/4" square notched trowel, is used to install the DITRA-HEAT membrane. When the membrane is solidly embeded in the mortar, there shouldn't be any humps or unevenness. The thin-set used to install the tile should be applied as evenly as possible as well. This is why we need to start the installation with an even substrate. The warranty is valid when the instructions in the DITRA-HEAT Installation Handbook are followed. Please give our Product Support team a call if you'd like to discuss a particular project. 800-472-4588 (US) or 800-667-8746 (Canada). Thanks!
This video could be only 3 minutes. Membrane Instructions start around 13:30 and finish at 16:40. Everything before that is mostly repeated promotional material which you don't really care about when you need to do the installation. I guess they put that instead of ads
Hi there, this video and our written instructions are focused on the installation of Schluter products. We recommend a qualified person for all electrical work done in conjunction with the DITRA-HEAT system. Please refer to the electrical and building codes effective in your region or your local Authority Having Jurisdiction (AHJ) for assistance and information regarding electrical wiring. Hope this helps!
Decent video, includes everything you need, including crucial information about the power feed and supply to and from thermostat. Your competitors need to pay attention, I am going to be buying lots of Ditra now! Thank you
somebody needs to tell Schluter that OL on a multimeter means open loop and not overload
I always thought it meant open line but yeah not overload
very helpful and easy to understand will watch again thank you
That's great to hear! Thanks for taking the time to tell us that. 😊
To clarify, we use modified underneath to apply the ditra heat to the plywood, and unmodified to adhere the tile to the top of the ditra heat?
Hi there. That's correct (unless you are using a certain glass or moisture sensitive stone that requires a special setting material). You can also use ALL-SET to install the tile.
@@schlutersystems1 we changed our minds and added the heated floor after purchasing the mapei uncoupling membrane and mortar (which is unmodified), so we kept that mortar for on top of the ditra, and we ordered mapei keraflex plus for our wall tile, so I'm using that underneath the ditra, but should I also use it when doing the waterproofing after laying the wires, or use the modified?
Hi Ashley, it would be a good idea if you gave our Product Support team a call so you can discuss your project together in detail, and they can advise from there. You can reach them at 888-472-4588 (US) or 800-667-8746 (Canada). Thanks!
Amazing video as always. What's the life expectancy of the heating cable and what needs to be done to ensure it will last long ?
Thank you! These cables are built to last, as long as the installation instructions are followed in the the DITRA-HEAT Installation Handbook, including all testing, and nothing damages the cable afterward.
Ditra Heat Instructions say "Floor temperature sensors may not be threaded through the same conduit as the cold lead." This video @13:05 says you can use the same conduit. Which is it?
Hi there, it appears that perhaps you are looking at an older version of our Handbook. The latest version follows the same instructions as the video, "...the temperature sensors need to be threaded either inside the same conduit as the cold lead, or in a separate conduit. "
Here is a link to the latest version: sccpublic.s3-external-1.amazonaws.com/sys-master/images/h27/hdb/8986872414238/DITRA-HEAT%20Installation%20Handbook.pdf
@@schlutersystems1 Excellent, I should have checked version! Thank you!
Thanks for the video. I think this needs some updated tweaks. Chapters would be great so we can jump to the areas we may need when rewatching. Removing the repeated sales points at the beginning as well. It’s an installation guide. That should assume the sale is done and we are wanting to know how to install. 🤓
Hi! Thank you for the feedback! Will definitively share with our video team!
I have a question about the waterproofing part:
If you embed the kerdi band on top of the ditra mat to waterproof butt joints, cutouts etc. - isn't the water going to seep through the mortar underneath the mat making it effectively useless?
I mean - the mortar doesn't actually bond to the mat per se, it just fills in the bumpy profile and hardens. Taking into account the fact that ditra mat has a decoupling layer function - if it allows for the mortar to move and absorb deformations, then it means micro channels between already hardened mortar and the ditra mat could form and moisture could simply flow through them and seep through the mat butt joints and into the substrate. Not a huge issue if you build on top of concrete, but kind of a big deal if you have a wooden substrate which would absorb this moisture and could develop mold. Not to mention now the ditra mat would act as a lid over the substrate not allowing for it to dry out properly...
I know that for full waterproofing I would need to embed and seal the whole floor with kerdi membrane, but I would like to know your opinion on why is it enough to seal the problem areas only with patches of kerdi band.
Thanks.
Hi there!
Thanks for your question. Since DITRA is waterproof, the only thing left to do when sealing a floor under tile is to waterproof the seams with the KERDI-BAND, as you mentioned. Yes, some moisture may seep through the grout joints or tile into the thin-set in the DITRA squares. However, where the edge of the KERDI-BAND is, the moisture would need to migrate at the top of the squares where the capillary action in the mortar under the KERDI-BAND does not allow water to migrate the distance of the overlap. Therefore, the seam is waterproof and will not leak or cause any issues. If installed in accordance with the DITRA Installation Handbook, you can trust that it will work properly. sccpublic.s3-external-1.amazonaws.com/sys-master/images/hd4/h1d/9145076809758/DITRA%20Installation%20Handbook.pdf
Hope this helps!
What is the maximum spacing inbetween the heat wires ?
Hi Eric! You can install the DITRA-HEAT cable in a 3 studs spacing. You can also space them at continuously alternating 3 stud - 2 stud intervals in isolated areas or over the entire floor. Here is the installation handbooks for more details: chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/sccpublic.s3-external-1.amazonaws.com/sys-master/images/h78/he1/9553871699998/DITRA-HEAT%20Installation%20Handbook.pdf
Hope that helps!
Is there allowances for under floor duct work that leaves residual heat through the floor, that would affect the wire layout (around/avoid)?
I don't see all the seams waterproofed with 2" overlap membrane. Do you waterproof all seams?
Good question! Waterproofing with a 2" overlap is required in areas that will be exposed to water, like a floor to shower connection.
@@schlutersystems1 Thanks for the fast reply!
Can a Fiberglass shower pan go on top of Ditra heat membrane
Hi Jim, we'd like to discuss your project with you in a bit more detail, would you be able to give our Product Support team a call? 800-472-4588 (US) 800-667-8746 (Canada). Looking forward to chatting soon, thanks!
no concret board needed when the subfloor is just Playwood?
Hi there! Good question, if you current susbstrate is in good condition and meet the criterias, you might not need an extraplayer of plywood. Really depends on what you currently have. Would be best to contact our customer service team to to discuss your project in a bit more detail. They’ll be able to request more information on the specifics of your project to give you the most accurate answer possible. You can reach them at 800-472-4588 (US) or 800-667-8746 (CA). Thanks
Great video, my only question is....why would you put the cold lead to conductor splice in the floor and not in the junction box?
Hi there! The reason for this is that electrical code does not allow the heating conductor(s) to be run through the wall. Doing so could shorten the lifespan of the cable because of overheating in a confined space and more importantly, could cause damage to the structure.
Shorten life span ?
So 4 to 7 years down the rd the leads to conductor will fall .
Of course
I plan on using the shower system without a curb (for wheelchair access). Can I install the Ditra Heat to extend into the shower? In other words, can I install Detra Heat over the shower system pan?
Hi Jim, yes, DITRA-HEAT can be extended into the shower. See detail DH-SH of the Schluter-Shower System Installation Handbook for complete installation details. Here's a link in case you need it: sccpublic.s3-external-1.amazonaws.com/sys-master/images/ha1/h71/9145056493598/Shower%20System%20Installation%20Handbook.pdf
Hope this helps!
@@schlutersystems1 Great! I've been watching your videos along with some others who are using your product. I bought your 38x60 shower kit, but want to make it curbless for a wet-room effect. Do you have any suggestions/recommendations? I imagine I'll have to build up the floor to match the height of the shower pan?
Hey, don't need a reply! I found the video on how to recess a floor for a curbless installation. You can now go back to your regularly scheduled program... LOL
Ok Jim, happy installing!
@@JPHaggertyBARI Where did you find the video? Thank you
Hello all, can I put concrete overlay on top of the ditra-heat membrane and cables?
Hi there, this would be a type of project that would need to be discussed in more detail. If you like, I can connect you with your local Schluter rep. Please send through your city and zip/postal code and I can send through the contact. Thanks!
I am planning to install a curb less shower with ditra headed floor continuing into the shower area. do you have a shower pan with the "studs" included so I can run the wire in?
No, we do not. You can find all the technical details on page 10 of the Shower System Installation Handbook here: sccpublic.s3-external-1.amazonaws.com/sys-master/images/haf/h3c/9078303391774/Shower%20System%20Installation%20Handbook.pdf
@@schlutersystems1 this link now yields "access denied."
Can this be used with a smart home, giving a command to google and start wearing via timers or voice command
Hi Michael, our WiFi thermostat works independently via a mobile app.
I'm an Electrician......Notes: The connector shown on this video for the Home Run cable is not appropriate. If running Romex to the box, from the panel, a Romex Connector must be used, if running MC, you would use an MC connector, and so on. You must run the appropriate sized wire based on the amperage the system you are installing draws. Also, although it is not verbalized, I did notice that the metal box was grounded, even though the ground wire doesn't connect to the thermostat itself, this is correct. You must ground all metal boxes back the the panel. The size of the ground wire is also determined by the NEC. Personally I would run a dedicated circuit to this system, because a bathroom is considered a "wet location" the Home Run must be GFCI protected with a GFCI Breaker. Verify this with the NEC. Be absolutely certain that the provided wire has no damage at all, do not repair damaged wire with tape or splices. Do not install damaged wire, return damaged wire to the supplier and have new wire sent. If at any time the breaker trips, do not simply reset the breaker. A tripped breaker means something is wrong, have a qualified Electrician test and investigate the problem and resolve it before re-energizing the circuit.
You do realize that's why they say it must be installed to your local electrical code, right? And unless you're an electrician in Canada I think you're a little presumptuous in assuming that this doesn't meet code, because this installation took place in Canada.
@@Matlock69 My Professional recommendation stands. Code is the Minimum we are required to do. I never give a client "the least" they can expect, I dont care what Country they live in.
So you're saying all these products are designed as a system?! LOL. Yeah, it's shocking how often people fail to use a cohesive approach to this sort of thing. I see this in various trades. Painters using different brands of primer and paint together despite their chemistries being designed to work together as a system. Tiles and thinsets, all sorts of examples of how people fail to see the value in utilizing the entire product line of a particular brand or product type.
In this case, the opinion of an electrician is not very valid because many times the electrician asks me, I am the ceramic installer, how the thermostat should be installed, and if some problems arise they start saying that I should not have installed the thermostat. cable or any excuse for not solving the problem, that's why I always leave them the instruction manual at work so that they know how to do their job that they studied for that or so that they see that there is a 1800 telephone number where they can educate more about the ditra heat system
You always want to verify your Electrical installation with the tile installer, painter, carpenter, and plumber.....I mean....that's clear.
When using Ditra Heat and a 10mm thick tile what is my typical total finished thickness from the substrate to the top of the tile?
Hi Dwight, can you give our Product Support team a call to discuss, they would be best suited to advise. 888-472-4588 Thanks!
Do I need to use the Kerdi ban along the walls that will have wood baseboards, not tile. My wood baseboards do not need to be waterproof, but if the Kerdi band is required, I need to know. Also, is the All Set thin-set modified the only mortar I need? When would I be required to purchase "un-modified"? My installation is going on wood.
Hi Kenb, Kerdi-Band is for waterproofing only. For thinset mortar applications, please refer to our technical handbook here: sccpublic.s3-external-1.amazonaws.com/sys-master/images/h47/h7c/8986876280862/DITRA-HEAT%20Installation%20Handbook.pdf
how about the gap between two ditra-heat?
Hey there, not sure we understand your question?
My heating cable is now run through the conduit to the box, sticks out approx 36". Heating cable has been run in the Ditra heat membrane, perfect! Now What do I do with this excess wire on this end that is sticking out of the box? I'm not suppose to cut it. Video doe not show any excess sticking out of the box before the thermostat is installed. I have way too much cable to wind u inside my double gang box. Suggestions
Hi Kenb, can you give our Product Support team a call to discuss your project? You can reach the team at 800-472-4588. Thanks!
Does it work for laminate?
Hi there! You can check out this little video we have on using DITRA-HEAT under alternative floor coverings. th-cam.com/video/AXGhEUt_3v0/w-d-xo.html
We also have a technical bulletin: sccpublic.s3-external-1.amazonaws.com/sys-master/images/h4e/hfe/8963348070430/Technical%20Bulletin%20-%20DITRA-HEAT%20with%20Alternate%20Floor%20Coverings.pdf
And an installation Handbook: sccpublic.s3-external-1.amazonaws.com/sys-master/images/h18/h0d/9078298902558/DITRA-HEAT%20Installation%20Handbook.pdf
Hope this helps!
What is the blue material/foam you use around the edge of the room at the base of the wall?
The blue foam is Sill Seal, a compressible polyethylene gasket. Since it is important to have a perimeter movement joint throughout the tile assembly we used the sill seal to ensure a consistent joint along the perimeter. Hope this helps!
@@schlutersystems1 , where can I find it? Is it removed after installing the floor (tile)? I thought I saw a video of yours talking about it. Is this recommended?
@@j77scout you can find Sill Seal at any retail store--such as Home Depot or Lowe's. You can check out our DITRA installation video here that will help you understand the process of installation: th-cam.com/video/1a-jS9hvBl8/w-d-xo.html
@@schlutersystems1 , how necessary is the guide that is mentioned comes with the floor system? Mine didn't have any manual just cellophane wrapped around it.
@@j77scout The Installation Handbooks are critical to reference during installation. You can always find them on our website for download: sccpublic.s3-external-1.amazonaws.com/sys-master/images/h18/h0d/9078298902558/DITRA-HEAT%20Installation%20Handbook.pdf
Hope this helps!
Good day to all. I would need help if possible . I put a SLC over my wood substrate . Primed it before as prescribed.. It was naturally a disaster: SLC is a real technic... I grind/sand it . Naturally not flat but not bad. Question 1: could I use the modified thinset Schluter just to fill some of the gaps, leave it settle/dry then put my layer of thinset&Ditra heat? Question 2: do I need a primer to put over my SLC prior to Schluter ThinSet ? Thank you for answering rapidly.
Hi!
We recommend that all leveling be completed before installing Ditra or Ditra-Heat. If you are having difficulties we recommend you giving our Product Support team a call. They can be reached at (US) 888-472-4588 or (CA) 800-667-8746.
I'm still having problems with this material. It's a constant struggle to get it to lay flat.even with all set you still have to weight it down meaning no wire laid today. Our ditra here doesn't come rolled fleece side out like you show on video though I'm sure that would remedy the problem though it may be easier to stop the rollback than to stop the cupping. And the square sheets also have a bit of the same problem.sorry to complain but I just find it frustrating.all other schluter products I use are top notch.
Hi Steve, Sorry to hear you are having difficulties with the memory in the Ditra-Heat membrane. Feel free to give us a call and we can see how we can help:
US: 800-472-4588
CA: 800-667-8746
I have layed flat mine for 4 weeks... I understand.
what gage wire is used for the 240V cables?
because the cable resistance is based on length, the material and the gauge of the conductors changes for different lengths.
Why would one need to level the floor BEFORE installation? Would it not be warranted if it is afterwards?
I figure that it is an insurance to level after, as you can have humps after installing the uncoupling membrane.
Please answer. Ty.
Hi there, the likelihood of needing to adjust the amount of mortar when setting tile is reduced when installed over an even substrate. The DITRA-HEAT trowel, or another 1/4" x 1/4" square notched trowel, is used to install the DITRA-HEAT membrane. When the membrane is solidly embeded in the mortar, there shouldn't be any humps or unevenness. The thin-set used to install the tile should be applied as evenly as possible as well. This is why we need to start the installation with an even substrate. The warranty is valid when the instructions in the DITRA-HEAT Installation Handbook are followed. Please give our Product Support team a call if you'd like to discuss a particular project. 800-472-4588 (US) or 800-667-8746 (Canada). Thanks!
This video could be only 3 minutes. Membrane Instructions start around 13:30 and finish at 16:40. Everything before that is mostly repeated promotional material which you don't really care about when you need to do the installation. I guess they put that instead of ads
13 minutes starts the installation part
You guys literally didn’t show anything about the wiring through the wall
Hi there, this video and our written instructions are focused on the installation of Schluter products. We recommend a qualified person for all electrical work done in conjunction with the DITRA-HEAT system. Please refer to the electrical and building codes effective in your region or your local Authority Having Jurisdiction (AHJ) for assistance and information regarding electrical wiring. Hope this helps!
I watched the entire clip to see that part and I learned nothing.
VIVA NUHEAT!
Carly Jean