I was looking forward to using this Bike. Once assembled, the rotor was rubbed against the brake pads. I took it to the Bike Shop, and they said it was missing a hub on the front Wheel. I managed to find the hub in the box with a cover on it. They packed the bike and forgot to put the hub on, so I just threw it in the box. Once the hub was on, it had the same problem, so I took it to the shop again. The shop said, "Tolerance between fork and brake mount causes rotor bolts to interfere with brake adapter. To solve this issue would involve modifying the brake mount adapter which is a safety liability. We will not work on this. It cannot be solved with a simple adjustment. Likely a new fork or a different brake mount adapter supplied by the manufacturer would solve this clearance issue." Twitter Bikes refuses to fix the problem and has gone AWOL. Buyer beware.
I was looking forward to using this Bike. Once assembled, the rotor was rubbed against the brake pads. I took it to the Bike Shop, and they said it was missing a hub on the front Wheel. I managed to find the hub in the box with a cover on it. They packed the bike and forgot to put the hub on, so I just threw it in the box. Once the hub was on, it had the same problem, so I took it to the shop again. The shop said, "Tolerance between fork and brake mount causes rotor bolts to interfere with brake adapter. To solve this issue would involve modifying the brake mount adapter which is a safety liability. We will not work on this. It cannot be solved with a simple adjustment. Likely a new fork or a different brake mount adapter supplied by the manufacturer would solve this clearance issue." Twitter Bikes refuses to fix the problem and has gone AWOL. Buyer beware.
Hi please can you share on how did you order and on what website? Thank you