Using panasonic AC since last summer and would recommend this to everyone the cooling is super strong and the power load is very minimal so it is very pocket friendly and coming to the Miraie app it's super convenient to use especially when midnight chills the sleep profile provides a soothing comfort by changing the thermostat automatically one thing that annoys me in this product is that to change the mode or fan speed or vertical swing we have to tap it continuously untill the desired mode is turned on except this AC is superb cools my 225 sq ft room in less than 3 mins and I always keep the temperature at 26 or 27...
Wifi operation for within the same room needs a router is it ? With just a wifi phone and the ac in a room i cant connect to the ac via wifi (direct) ?
Hi! Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Hi, Thank you for taking the time to connect with us. We'll require your contact number. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
@Panasonicin installed ac yesterday connected successfully to the app but after successful connection there is grey light instead of green light and I am unable to use the controls through the app. Kindly advise regarding the same.
Hi Rahul, we will be glad to help you with your query. Do send in your contact number & complete address along with pincode via Facebook so that we can connect with you for further guidance.
If I set up a sleep profile from the Miraie app and then switch off the WiFi ,will that profile work throughout the night? Or does the WiFi have to be ON all night?
Hi ExtremeWays4Bourne , We will surely get this checked for you. Please share your contact number and complete address along with your Pincode, so that we can get in touch with you at the earliest for further help.
I am getting ERROR 103. When I connected for the first time, it asked to do a firmwire update. After that I am getting Error 103 while connecting. Could you please help me to resolve this?
We'll surely review this. Kindly share your contact number and complete address along with your pincode details, to help us connect with you for a detailed discussion.
Hey Narasimha, we will surely get this checked for you. Please share your contact number and complete address along with your pin code via Twitter DM, so that we can get in touch with you at the earliest for further help.
@@narasimhakarthik2 Hi Narasimha Karthik, did this problem get resolved? I too am seeing error code 125. If you were able to resolve this , could you please share the steps to be followed here?
@@bharathtaurus2 Hello, open mirAIe app -> click on your profile on right top -> Settings -> upgrade firmware. The App will star downloading some patch file. Once it's done connect it to your AC
Hi, thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. Please share the same via Facebook Inbox so that we can reach out to you at the earliest. Thank you & stay safe.
We'll be glad to help you with your query. Please do share your contact number & location via Facebook Inbox so that we can connect with you for further guidance. Thank you & stay safe.
@PanasonicIn I purchased KU18XYT model a week back. The On Timer and Off Timer even after setting up on the app does not work and the most important 'Shutdown AC after profile ends' even after setting up does not shut the AC off after the profile ends. Please suggest.
Hi, we assure you that this is definitely not the kind of experience we intend to provide. For security reasons, kindly share your contact number & address with pin code via Facebook Inbox so that we can quickly reach out to you and resolve your issue. Stay safe!
While using this app my ac temperature and mode automatically changed and it always shift to Auto Mode if I disable smart feature (wifi) than this issue not happen
We'll be glad to help you with your query. Please keep your details confidential with us by providing the same only via Facebook Inbox so that we can connect with you for further guidance. Thank you & stay safe.
@@PanasonicIn message sent on Facebook and also email on date 7 April 2022, 15:42 please look into this issue I am facing this issue from first day of use i purchased on 16 fab 2022 but issue not resolved yet complaint many times
Error 193 trying to set connect with the app. Im extremely tech savvy but this app is not even "remotely" user friendly. Scanning qr code registers error, manual connection useless. Wifi direct has no back screen and it just times out. The only reason i bought Panasonic split ac and not daiken was fir the connectivity. Pathetic.
Thank you for taking the time to connect with us. We'll require your contact number, email id and location to guide you further. For security reasons, kindly share the same via Facebook so that we can reach out to you at the earliest. Stay safe!
Hi, we'll be glad to help you with your query. Please keep your contact number, email Id, and location details confidential with us by providing the same only via Facebook Inbox so that we can connect with you for further guidance. Thank you & stay safe.
We'll get this reviewed at the earliest. Request you to kindly elaborate on your concern and share your complete address details along with your contact number & pincode via Facebook Inbox so we can connect with you for a detailed discussion. Thank you & stay safe!
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
We'll be glad to help you with your query. Please keep your details confidential with us by providing the same only via Facebook so that we can connect with you for further guidance. Thank you & stay safe.
Hi Ravi, we'll be glad to help you with your query. We'll require your contact number , email Id, and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Hi, we'll be glad to help you with your query. Please do share your contact number & location via Facebook Inbox so that we can connect with you for further guidance. Thank you & stay safe.
@@PanasonicIn Im getting the same error after updating the App. My account was deleted and I had to recreate it and now the App and AC wont connect to each other. So far Customer Support has been unable to help and is just claiming that Wifi Module has gone bad when it was perfectly fine just before the update
We'll be glad to help you with your query. Please keep your details confidential with us by providing the same only via Facebook Inbox so that we can connect with you for further guidance. Thank you & stay safe.
Hi, Is wifi needed to connect to Ac? How can i connect my phone to ac without any home wifi And on SE wifi mode remote wont work?? Only on phone we can control the AC
We'll be glad to help you with your query. Please keep your contact number, email Id, and location details confidential with us by providing the same via Twitter DM so that we can connect with you for further guidance. Thank you & stay safe.
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
I purchased panasonic 1.5ton smart ac today. I am on 2.4Ghz wifi network.. When I try to find the panasonic ac device on MirAIe app, ( this is ofcourse after enabling wi-fi icon and SE text on ac) . it is not able to detect the ac at all. tried several times.. it is simply not able to find the AC ... looks like my ac has some manufacuring defect, is it?
Hi, here's the Miraie tutorial video th-cam.com/video/XYDtnzACPmk/w-d-xo.html to know more about its features. We have few explainer videos also. Let us know if you'd like us to share the same. Thank you and #StaySafe.
@@PanasonicIn there is no such details for turn off the smary option in AC. SOMETIMES I DNT WANT TO USE SMART OPTION. Whenever i turn on the ac, smart option will automatically turn on and UNABLE TO TURN OFF THE SMART OPTION (WiFi is always in on)
We'll be glad to help you with your query. Please keep your details confidential with us by providing the same only via Facebook Inbox so that we can connect with you for further guidance. Thank you & stay safe.
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Hi, thank you for connecting with us. We will require your contact number and location to guide you further. Please share the same via private message/DM.
When clicking on Register, “error occurred” pops up.. I am not able to register myself on the app.! I am using iPhone 15 with the latest updated versions, but then also, error comes..! Please guide or update the MirAie App to remove the bug if any..!
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Hi! Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Hi, we'll be glad to help you with your query. Please keep your details confidential with us by providing the same only via Facebook Inbox so that we can connect with you for further guidance. Thank you & stay safe.
Thank you for reaching out to us. We will have this checked for you. Kindly share your contact number and complete address along with your pin code details via Twitter DM, to help us connect with you for a detailed discussion.
Hi Rahul, thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. Please share the same via Facebook Inbox so that we can reach out to you at the earliest. Thank you & stay safe.
Hi Vishal, we will be glad to help you with your query. Do send in your contact number & location via Facebook Inbox so that we can connect with you for further guidance.
'This device cannot be setup' error pops up whenever i try to set up the AC using my phone (pixel). May I know the reason behind this error? And how to solve this? Does anyone else have this problem?
Hi, I'm trying to sign up to Miraie, but it's not allowing me. It just disabled the 'Sign up' button after I fill in credentials. On the Android phone, it says it's not available in India! Please help!
We regret to hear about the problem you had to face and would like to reach out to you for further communication. Kindly share your contact details, complete address with pin code confidentially with us by providing the same via Facebook Inbox. Thank you & stay safe!
Hi, we assure you that this is definitely not the kind of experience we intend to provide. For security reasons, kindly share your contact number & address with pin code via Facebook Inbox so that we can quickly reach out to you and resolve your issue. Stay safe!
Hey Lokesh, we will have this checked for you. Please share your details with us via Twitter DM so that we may get in touch with you to help you out with this.
Hi, Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Thank you for connecting with us. We will require your contact number and location to guide you further. Please share the same our Twitter DM.bit.ly/2U10xos
Hi Swapnil, we will be glad to help you with your query. Do send in your contact number & complete address along with pincode via Twitter DM so that we can connect with you for further guidance. bit.ly/2U10xos
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Hi Manish Goswami, We would like to take a look at this. Please share with us your contact number and complete address along with your Pincode as it will help us to connect with you for further help.
Hey Jobin ,we'll surely review this. Kindly share your contact number and complete address along with your pin code details via Facebook private message, to help us connect with you for a detailed discussion.
Hi, thank you for connecting with us. We will require your contact number and location to guide you further. Please share the same via Facebook private message.
After entering the WIFI password it shows connected for a long time but registration is getting incompleted. Please provide some resolution steps for this issue
We are upset to hear about the difficulty you had to face. Send us a Twitter DM with your contact number and complete address along with your pin code on as it will enable us to take this ahead as quickly as possible.
Hey Akash, we will be glad to help you with your query. Do send in your contact number & location via Facebook Inbox so that we can connect with you for further guidance.
Hi, thank you for connecting with us. We will require your contact number and location to guide you further. Please share the same via Facebook private message.
After selecting home network and putting home network password it's shows "connect to device hotspot.please select panasonic device from setting " and error code 103 showing.
Exactly , couldn't continue after the step , and the video isn't showing how to skip that step in step 4.. Were you able to identify the cause and able to connect now ?
@@VIPINV0060 I got this sorted, use mobile hotspot and try to connect your AC.. looks like some issue with the router bandwidth that isn't supported by the AC WiFi motherboard. My router is just below the AC and still it didn't work, so tried this approach and worked
Hi Uttam Chakrabarty , We would like to take a look at this. Please share with us your contact number and complete address along with your Pincode as it will help us to connect with you for further help.
@@PanasonicIn contact me this pairing option works only via mobile hotspot and doesn't work on Wi-Fi which seems to be a big with the band configuration your IOT motherboard has..
Hi Dr. Gaurav Gupta, We would like to take a look at this. Please share with us your contact number and complete address along with your Pincode as it will help us to connect with you for further help.
Hi, we will be glad to help you with your query. Do send in your contact number & location via Facebook Inbox so that we can connect with you for further guidance.
We'll be glad to help you with your query. Please keep your details confidential with us by providing the same only via Facebook so that we can connect with you for further guidance. Thank you & stay safe.
Dear Sandeep, Thank you for reaching out to us. You can view the PDF on how to set up MirAIe on your smartphone here - www.panasonic.com/content/dam/Panasonic/in/en/pdf/MirAIe_Support_Website_Contents.pdf
@@PanasonicIn After following all steps, I am not able to connect. I am getting Error 102 and it is asking for updating Firmware. Tried to update but getting Error 109. Can you please help to resolve. AC model is CS-KU18WKYT
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Panasonic Hot and Cold AC has some big issues .... 1) Panasonic Hot and Cold AC is designed for cold only because if we set AC to "heat" mode, it reset itself to "Auto" mode (which is cooling mode) after some time on its own or when it restart after resuming power after power failure or when you restart yourself or when MirAIe App loses connection to Panasonic server (Panasonic guys called it feature, I call it bad design). Auto mode is cooling mode and such a big mistake is unusual of Panasonic. This issue should be fixable with firmware update through MirAIe app. I wonder why they have not tested condition for hot mode when they are selling Hot and Cold AC. I don't want "Auto" mode which cools when I set for heating mode, it should be in "heat" mode till I switch it back to "cool" mode. 2) if I set AC to 24 degree Celsius, the room will be hot in say 15 minutes then AC take pause and turn on heating again when temperature drop to 20 degree Celsius or so but during whole time the MirAIe shows green meaning AC is on, they should give indication whether it is actually running or in pause state. 3) AC does not turn on after the temperature goes to the set temperature, it waits few more degree and long pause which may not be desired 4) MirAIe app loses connectivity even on strong 2.4 Ghz signal wifi and then reset to "Auto" mode on its own, very poor implementation of logic in my opinion especially for Hot and Cold AC where user may be in in "heat" mode. 5) MirAIe doesn't show IP address or Mac Address so one can't bind them together in the router which is required by many to secure their network from misuse. I hope, someone from Panasonic India is seeing this and resolve the issues asap.
Hi! Thank you for taking the time to connect with us. We'll require your contact number and e-mail id to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!"
Hi Venkat, we would like to take a look at this. Please share with us your contact number and complete address along with your pincode via Facebook as it will help us to connect with you for further help.
We request you to share your registered contact number with us via Inbox message on our ongoing Facebook thread, so that our service team can reach out to you and assist in this matter.
![สาวเมืองเพชร - ธีเดช ทองอภิชาติ [Official MV]](http://i.ytimg.com/vi/kEt7F9PvO3I/mqdefault.jpg)
In last stage error 199 showing and not connected to MirAIe app
Yes bro Mera bhi yahi haal he iska koi solution batado
Yes bro 😢
Same here😭😭😭😭
Bhai iphone m nhi hota connect
If we get any response? I'm facing same problem
Using panasonic AC since last summer and would recommend this to everyone the cooling is super strong and the power load is very minimal so it is very pocket friendly and coming to the Miraie app it's super convenient to use especially when midnight chills the sleep profile provides a soothing comfort by changing the thermostat automatically one thing that annoys me in this product is that to change the mode or fan speed or vertical swing we have to tap it continuously untill the desired mode is turned on except this AC is superb cools my 225 sq ft room in less than 3 mins and I always keep the temperature at 26 or 27...
We are delighted to hear this. Such positive feedback motivates us to do even better. Thank you!
how much ton capacity is your ac??
@@AyushSingh-fw6uq Hey, kindly click on the link: store.in.panasonic.com/air-conditioners.html for more details.
My AC shows offline most of the time in the app. All devices are connected in WiFi. Could you please recommend what should i do?
Not able to connect mirale app with phone
Wifi operation for within the same room needs a router is it ? With just a wifi phone and the ac in a room i cant connect to the ac via wifi (direct) ?
Hi!
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Same question. Did you figured it out? All that cloud thing shouldn't be needed for me
Hey panasonic i just got my new AC installed yesterday but after the device got connected in mirale app its shows device is offline.
Hi,
Thank you for taking the time to connect with us. We'll require your contact number. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Hi Got my installation done today but not able to connect to Miraie app through mobile even after many times.. Please help Panasonic.
Same prob I am having suggest something
Me too😢
Any fixes yet ?
Error AONB. Support Please
Even though I have never registered my number and e mail when signing up the app says I my e mail and ph number already registered …???
Type manual, don’t select from bottom suggestions
How to unlik wifi divice control an then connect onether divice
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Can we check Energy Monitoring too like Daily/Weekly & Monthly from app itself?
❤dya
I did it but it show that this device cannot be setup
I'm having the same issue, Were you able to solve it?
No
Does it show, "Daily Electricity Consumption?"
Hey, thanks for your query. You may call us on 1800-103-1333/1800-108-1333 or connect with us via Whatsapp (9311211333) for assistance.
Does it support 5ghz router?
Hey, thanks for writing to us. You may call us on 1800-103-1333/1800-108-1333 or connect with us via Whatsapp (9311211333) for assistance.
@Panasonicin installed ac yesterday connected successfully to the app but after successful connection there is grey light instead of green light and I am unable to use the controls through the app. Kindly advise regarding the same.
Hi Rahul, we will be glad to help you with your query. Do send in your contact number & complete address along with pincode via Facebook so that we can connect with you for further guidance.
Can I use the mobile hotspot as wifi for connecting the AC to the application?
Yep
If I set up a sleep profile from the Miraie app and then switch off the WiFi ,will that profile work throughout the night? Or does the WiFi have to be ON all night?
Hi ExtremeWays4Bourne
, We will surely get this checked for you. Please share your contact number and complete address along with your Pincode, so that we can get in touch with you at the earliest for further help.
@@PanasonicIn You don't need someone's contact number and pin code to answer the question above!
@@PanasonicIn does this ac work based on location of the user and cellular network signal? If not, ANSWER THE QUESTION DIRECTLY.
Answer directly instead of hiding and giving vague blanket answers for such a simple direct qstn.
I am getting ERROR 103. When I connected for the first time, it asked to do a firmwire update. After that I am getting Error 103 while connecting. Could you please help me to resolve this?
We'll surely review this. Kindly share your contact number and complete address along with your pincode details, to help us connect with you for a detailed discussion.
resolved? same issue for me..
please help
Showing “ unknown error occurred” when signing up. Plzzzzzzzzzzz help plzzz
Hey, thanks for reaching us with your concern. You may call us on 080-6984-1333 or connect with us via Whatsapp (9311211333) for assistance.
Hi,
Iam not able to connect mirAIe to my smart AC. Iam getting error code 125 Firmware upgrade needed.
Please help me out
Hey Narasimha, we will surely get this checked for you. Please share your contact number and complete address along with your pin code via Twitter DM, so that we can get in touch with you at the earliest for further help.
@@PanasonicIn I pinged you on twitter @panasonicIndia
@@narasimhakarthik2 Hi Narasimha Karthik, did this problem get resolved? I too am seeing error code 125. If you were able to resolve this , could you please share the steps to be followed here?
@@bharathtaurus2 Hello, open mirAIe app -> click on your profile on right top -> Settings -> upgrade firmware.
The App will star downloading some patch file. Once it's done connect it to your AC
I am planning to buy the Panasonic AC, I want to know whether we can connect multiple Mobile phones to the AC.
Hi, thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. Please share the same via Facebook Inbox so that we can reach out to you at the earliest. Thank you & stay safe.
Yes you can connect any number of phones. Just login to same account from your phones and operate the device from anywhere
My air conditioner remote is old. So its not have a "smart'' control button. Any different button is in a remote control. Please tell me?
We'll be glad to help you with your query. Please do share your contact number & location via Facebook Inbox so that we can connect with you for further guidance. Thank you & stay safe.
I can’t see any warranty or service info after connecting to the app.
@PanasonicIn I purchased KU18XYT model a week back. The On Timer and Off Timer even after setting up on the app does not work and the most important 'Shutdown AC after profile ends' even after setting up does not shut the AC off after the profile ends. Please suggest.
Hi, we assure you that this is definitely not the kind of experience we intend to provide. For security reasons, kindly share your contact number & address with pin code via Facebook Inbox so that we can quickly reach out to you and resolve your issue. Stay safe!
While using this app my ac temperature and mode automatically changed and it always shift to Auto Mode if I disable smart feature (wifi) than this issue not happen
We'll be glad to help you with your query. Please keep your details confidential with us by providing the same only via Facebook Inbox so that we can connect with you for further guidance. Thank you & stay safe.
@@PanasonicIn message sent on Facebook and also email on date 7 April 2022, 15:42 please look into this issue I am facing this issue from first day of use i purchased on 16 fab 2022 but issue not resolved yet complaint many times
Error 193 trying to set connect with the app. Im extremely tech savvy but this app is not even "remotely" user friendly. Scanning qr code registers error, manual connection useless. Wifi direct has no back screen and it just times out. The only reason i bought Panasonic split ac and not daiken was fir the connectivity. Pathetic.
Device connected successful shown but not show on dashboard
Thank you for taking the time to connect with us. We'll require your contact number, email id and location to guide you further. For security reasons, kindly share the same via Facebook so that we can reach out to you at the earliest. Stay safe!
App not available on App Store for IOS. Any idea what’s going on?
Hi, we'll be glad to help you with your query. Please keep your contact number, email Id, and location details confidential with us by providing the same only via Facebook Inbox so that we can connect with you for further guidance. Thank you & stay safe.
I can't find the appin the play store
We'll get this reviewed at the earliest. Request you to kindly elaborate on your concern and share your complete address details along with your contact number & pincode via Facebook Inbox so we can connect with you for a detailed discussion. Thank you & stay safe!
It is still showing as SE on AC display
For this come out of app and wait fr few secnds
What is the wavy symbol with dots on the AC IDU picture in the Miraie app that shows 2, 4, 6 at times?
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Please direct me to the official facebook page or account where I can DM you.
Thanks for the response.
Can not connect through mobile hotspot. Kindly provide update on this mobile hotspot features.
We'll be glad to help you with your query. Please keep your details confidential with us by providing the same only via Facebook so that we can connect with you for further guidance. Thank you & stay safe.
Electric consumption not showing on application what should i do?
Hi Ravi, we'll be glad to help you with your query. We'll require your contact number , email Id, and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Mobile wifi connected in Panasonic smart ac.?
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
It's showing error AONB. What should I do?
Hi, we'll be glad to help you with your query. Please do share your contact number & location via Facebook Inbox so that we can connect with you for further guidance. Thank you & stay safe.
@@PanasonicIn Im getting the same error after updating the App. My account was deleted and I had to recreate it and now the App and AC wont connect to each other. So far Customer Support has been unable to help and is just claiming that Wifi Module has gone bad when it was perfectly fine just before the update
How to share access with family?
Hey, thanks for your query. You may call us on 1800-103-1333/1800-108-1333 or connect with us via Whatsapp (9311211333) for assistance.
How to connect Alexa with miraie? There's no option available
Go to account > others and you’ll find an option to integrate with Alexa
Dear sir how do connect miraie app
We'll be glad to help you with your query. Please keep your details confidential with us by providing the same only via Facebook Inbox so that we can connect with you for further guidance. Thank you & stay safe.
Can anyone suggest, how many device can be connected to this wifi
Hi,
Is wifi needed to connect to Ac? How can i connect my phone to ac without any home wifi
And on SE wifi mode remote wont work?? Only on phone we can control the AC
We'll be glad to help you with your query. Please keep your contact number, email Id, and location details confidential with us by providing the same via Twitter DM so that we can connect with you for further guidance. Thank you & stay safe.
You don’t have to be on wifi, it can be operated from anywhere in the world.
Once use this mirale app and then how to disconnect wifi. ( My ac indoor unit wifi simple always blinking whenever use remote control)
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
How do I disable Wi-Fi option ? , I do not want it to be always on mode , I want to bring it online and offline when I wanted
Hey, thanks for reaching us. You may call us on 1800-103-1333/1800-108-1333 or connect with us via Whatsapp (9311211333) for assistance.
I purchased panasonic 1.5ton smart ac today. I am on 2.4Ghz wifi network.. When I try to find the panasonic ac device on MirAIe app, ( this is ofcourse after enabling wi-fi icon and SE text on ac) . it is not able to detect the ac at all.
tried several times.. it is simply not able to find the AC ... looks like my ac has some manufacuring defect, is it?
Found a solution?
found any solution?
How solve H85 error in Panasonic ac
unable to connect error code 104
How to turn off the smart option in ac
Hi, here's the Miraie tutorial video th-cam.com/video/XYDtnzACPmk/w-d-xo.html to know more about its features. We have few explainer videos also. Let us know if you'd like us to share the same. Thank you and #StaySafe.
@@PanasonicIn there is no such details for turn off the smary option in AC.
SOMETIMES I DNT WANT TO USE SMART OPTION.
Whenever i turn on the ac, smart option will automatically turn on and UNABLE TO TURN OFF THE SMART OPTION (WiFi is always in on)
How do capacity home wifi ghz
I have a CS-HU12XKYW-8 installed recently and app works for all functions but not showing energy consumption. any solutions?
We'll be glad to help you with your query. Please keep your details confidential with us by providing the same only via Facebook Inbox so that we can connect with you for further guidance. Thank you & stay safe.
Hi ,
Facing the same issue. All functions work via the MirAIe App , but the Power Consumption Section shows 'No data available' :(
Im using 5GHz speed wifi....how to connect with that
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
We have to enter our wifi password or any
Hi, thank you for connecting with us. We will require your contact number and location to guide you further. Please share the same via private message/DM.
When clicking on Register, “error occurred” pops up.. I am not able to register myself on the app.! I am using iPhone 15 with the latest updated versions, but then also, error comes..! Please guide or update the MirAie App to remove the bug if any..!
This has to do with the special characters in password. I faced the same issue when using “-” in password. Use @ instead.
When I click on the forgot password in the app it is not generating the OTP.
Please help me
Hi, thank you for reaching us. Kindly DM your contact details via Facebook and our team will contact you for further help.
MiraAIe app is not showing Energy Consumption Data. Can someone help me on this
I dont have the smart button in my remote what i do now
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
If i set a custom profile for timer and my phone is off will it still work?
Hi, we will be glad to help you with your query. Do send in your contact number via Facebook so that we can connect with you for further guidance.
Added my ac many times but still ac showing offline in the app
Hi! Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
Why it shows offline even ac is online and connected with miraie app
Hey, thanks for writing to us. You may call us on 1800-103-1333/1800-108-1333 or connect with us via Whatsapp (9311211333) for assistance.
How to Connect Panasonic tv?
Hi, we'll be glad to help you with your query. Please keep your details confidential with us by providing the same only via Facebook Inbox so that we can connect with you for further guidance. Thank you & stay safe.
SE mode not showing please help
Hey, thanks for reaching us with your concern. You may call us on 080-6984-1333 or connect with us via Whatsapp (9311211333) for assistance.
In the app there is no other button than temp control and mode settings please help
Thank you for reaching out to us. We will have this checked for you. Kindly share your contact number and complete address along with your pin code details via Twitter DM, to help us connect with you for a detailed discussion.
Am signed in mirale .but now i cant re login in the application and control ac.
Thank you for connecting with us. We will require your contact number and location to guide you further. Please share the same via Twitter DM.
How to connect and add ac as a device on google home?
not able to sign up on the app, shows “an error occurred” after entering new password
How to add warranty in MirAIe app for Aircon. ?? #Panasonic
Hi Rahul, thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. Please share the same via Facebook Inbox so that we can reach out to you at the earliest. Thank you & stay safe.
I am unable to connect with mirai app since I bought kindly assist me
Hi Vishal, we will be glad to help you with your query. Do send in your contact number & location via Facebook Inbox so that we can connect with you for further guidance.
@@PanasonicIn how to turn off the smart option on ac
There is no option inside mirai app to share devices with other family members mirai account
You can login using same id/password in any number of phones and operate the AC.
@@dew_reddit it logs out another device.. multiple login is not allowed
'This device cannot be setup' error pops up whenever i try to set up the AC using my phone (pixel). May I know the reason behind this error? And how to solve this?
Does anyone else have this problem?
Not able to sign up
Hi, I'm trying to sign up to Miraie, but it's not allowing me. It just disabled the 'Sign up' button after I fill in credentials. On the Android phone, it says it's not available in India! Please help!
We regret to hear about the problem you had to face and would like to reach out to you for further communication. Kindly share your contact details, complete address with pin code confidentially with us by providing the same via Facebook Inbox. Thank you & stay safe!
Just bought a 2 ton split ac. Unable to create my account. Tried at least 50 times. But after creating password it doesn’t go ahead. Kindly help
Hi, we assure you that this is definitely not the kind of experience we intend to provide. For security reasons, kindly share your contact number & address with pin code via Facebook Inbox so that we can quickly reach out to you and resolve your issue. Stay safe!
After setup I switch off my ac but when at night I am switching it on miraie app is not detecting the ac
What to do ??
Hey Lokesh, we will have this checked for you. Please share your details with us via Twitter DM so that we may get in touch with you to help you out with this.
AONB Error Kindly Help
Hi,
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
I am not able to use with my Android phone.. Help
Thank you for connecting with us. We will require your contact number and location to guide you further. Please share the same our Twitter DM.bit.ly/2U10xos
how many mobile device we can connect? I am getting error contact costumer care
Hi Swapnil, we will be glad to help you with your query. Do send in your contact number & complete address along with pincode via Twitter DM so that we can connect with you for further guidance. bit.ly/2U10xos
For IOT connection I am getting 5g wifi not support for smart control, could you please provide help
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
GOOD INSTALLATION DONE BY DOLPHIN TEAM
I am unable to connect my Ac with this application in my iPhone, kindly suggest, I bought panasonic ux two days back.
Hi Manish Goswami, We would like to take a look at this. Please share with us your contact number and complete address along with your Pincode as it will help us to connect with you for further help.
How to solve wifi connection error 1015 problem
Tried to connect with Ac, but it shows " select Panasonic_69A5CA from settings ". What to do?? Please resolve the issue.
Hey Jobin ,we'll surely review this. Kindly share your contact number and complete address along with your pin code details via Facebook private message, to help us connect with you for a detailed discussion.
Same issue with me...bro..did they resolved your concern
Sign up nahi ho rha error dikha rha hai
Hi...I am not able to receive otp on my mobile number and email id
Hi, thank you for connecting with us. We will require your contact number and location to guide you further. Please share the same via Facebook private message.
After entering the WIFI password it shows connected for a long time but registration is getting incompleted. Please provide some resolution steps for this issue
We are upset to hear about the difficulty you had to face. Send us a Twitter DM with your contact number and complete address along with your pin code on as it will enable us to take this ahead as quickly as possible.
@@PanasonicIn thanks for your quick update
Add support for SIRI
Device cannot be set-up please contact customer care..
Hey Akash, we will be glad to help you with your query. Do send in your contact number & location via Facebook Inbox so that we can connect with you for further guidance.
Solved? Same issue please help
@@saranshmehra9983 yeah let me know if u found the solution bro
Please provide real time energy consumption on ur app please
Hey, your feedback is noted by us and have let our team know about this. Thank you.
@@PanasonicIn thanks and please add room temperature chack features
I am inputting pass it's snowing incorrect
I can't find this app in my Phone why?
Hi, thank you for connecting with us. We will require your contact number and location to guide you further. Please share the same via Facebook private message.
Any wifi light on cu ku 18wkyt
After selecting home network and putting home network password it's shows "connect to device hotspot.please select panasonic device from setting " and error code 103 showing.
Exactly , couldn't continue after the step , and the video isn't showing how to skip that step in step 4..
Were you able to identify the cause and able to connect now ?
I am having the same issue Error 103, were you able to fix it?
@@VIPINV0060 I got this sorted, use mobile hotspot and try to connect your AC.. looks like some issue with the router bandwidth that isn't supported by the AC WiFi motherboard.
My router is just below the AC and still it didn't work, so tried this approach and worked
Hi Uttam Chakrabarty
, We would like to take a look at this. Please share with us your contact number and complete address along with your Pincode as it will help us to connect with you for further help.
@@PanasonicIn contact me this pairing option works only via mobile hotspot and doesn't work on Wi-Fi which seems to be a big with the band configuration your IOT motherboard has..
I cant connect with phone.
I just brought a new a.c . After setup on vivo phone it is showing error code 103, but it runs smoothly on Samsung phone.
Hi Dr. Gaurav Gupta, We would like to take a look at this. Please share with us your contact number and complete address along with your Pincode as it will help us to connect with you for further help.
Having an issue after trying to connect it with wifi its showing error 125 or error 103 but when i checked the firmware was updated can't connect it
Hi, we will be glad to help you with your query. Do send in your contact number & location via Facebook Inbox so that we can connect with you for further guidance.
Did you get the solution?
Facing same issue
I forgot the password of Miraie account but couldn't reset the password with any forgot password option
We'll be glad to help you with your query. Please keep your details confidential with us by providing the same only via Facebook so that we can connect with you for further guidance. Thank you & stay safe.
MirAIe app Not working. How to connect directly mobile without using other internet dongle/device? Is there any pdf for how to use MirAIe app.
Dear Sandeep,
Thank you for reaching out to us. You can view the PDF on how to set up MirAIe on your smartphone here - www.panasonic.com/content/dam/Panasonic/in/en/pdf/MirAIe_Support_Website_Contents.pdf
@@PanasonicIn After following all steps, I am not able to connect. I am getting Error 102 and it is asking for updating Firmware. Tried to update but getting Error 109. Can you please help to resolve. AC model is CS-KU18WKYT
After changing the phone. Can not login. Shouts error- Some Error Occurred
Thank you for taking the time to connect with us. We'll require your contact number and location to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!
@@PanasonicIn Do not have facebook. Please do provide your support email id.
Panasonic Hot and Cold AC has some big issues ....
1) Panasonic Hot and Cold AC is designed for cold only because if we set AC to "heat" mode, it reset itself to "Auto" mode (which is cooling mode) after some time on its own or when it restart after resuming power after power failure or when you restart yourself or when MirAIe App loses connection to Panasonic server (Panasonic guys called it feature, I call it bad design). Auto mode is cooling mode and such a big mistake is unusual of Panasonic. This issue should be fixable with firmware update through MirAIe app. I wonder why they have not tested condition for hot mode when they are selling Hot and Cold AC. I don't want "Auto" mode which cools when I set for heating mode, it should be in "heat" mode till I switch it back to "cool" mode.
2) if I set AC to 24 degree Celsius, the room will be hot in say 15 minutes then AC take pause and turn on heating again when temperature drop to 20 degree Celsius or so but during whole time the MirAIe shows green meaning AC is on, they should give indication whether it is actually running or in pause state.
3) AC does not turn on after the temperature goes to the set temperature, it waits few more degree and long pause which may not be desired
4) MirAIe app loses connectivity even on strong 2.4 Ghz signal wifi and then reset to "Auto" mode on its own, very poor implementation of logic in my opinion especially for Hot and Cold AC where user may be in in "heat" mode.
5) MirAIe doesn't show IP address or Mac Address so one can't bind them together in the router which is required by many to secure their network from misuse.
I hope, someone from Panasonic India is seeing this and resolve the issues asap.
an unknown error occurred Please try again problem plz help
Hi!
Thank you for taking the time to connect with us. We'll require your contact number and e-mail id to guide you further. For security reasons, kindly share the same via Facebook Inbox so that we can reach out to you at the earliest. Stay safe!"
2days back installed not working
Hi Venkat, we would like to take a look at this. Please share with us your contact number and complete address along with your pincode via Facebook as it will help us to connect with you for further help.
Dear show not show my ac wifi name in my phone
Request you to please elaborate on your concern via Facebook Inbox so that we can assist you accordingly. Thank you & stay safe!
After entered email id and password sign up icon is not opening 😒
Request you to please elaborate on your concern via Facebook Inbox so that we can assist you accordingly. Thank you & stay safe!
How can I set On And OFF timers from remote?
We request you to share your registered contact number with us via Inbox message on our ongoing Facebook thread, so that our service team can reach out to you and assist in this matter.
@@PanasonicIn Dashboard is not working. 9884717478