Customer States Another Shop Failed To Replace Transmission | Just Rolled In
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- เผยแพร่เมื่อ 14 มิ.ย. 2024
- Welcome to Just Rolled In!
For today's episode, we have some customer states photos and videos from all around the web and sent in by subscribers! If you have any questions about any of the photos or videos, feel free to ask in the comments. Also, check out the bottom of this description for more information about each photo & clip.
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Here's the last video, just in case you haven't seen it yet:
• Customer States Washer...
Credits:
/ singletonbrandon
/ @thesupraguy
Each photo & video described.
These videos are meant to be educational but also funny, so if you have any questions don't hesitate to ask!
0:00 Intro
0:05 Whoever tried replacing the transmission, cut the exhaust, transmission cooler lines, and damaged fuel lines in the process. It was also missing the bell housing bolts and transmission cross member. The technician thinks it was the customer who tried replacing it as he wasn't told which shop did this.
0:32 Just came in for a check engine light. As mentioned it was driven in with the passenger rear tire tilted inwards (negative camber). Most likely when it's that titled inwards it's from a suspension component breaking after hitting a curb or object.
0:44 The technician said this vehicle needed $2000 in parts + labor. The steering knuckle, wheel bearing, brakes, and cv axle needed to be replaced as well. It also needed 4 tires and 4 wheels as they were all corroded as shown in the clip.
1:02 The "leaf spring shackles" the customer installed are one's I've seen used for trailers. Either way, the technician said the p/s rack was leaking, the inner tie rod ends were worn and all 4 ball joints were worn as well.
They did not do any of the repairs.
1:20 The customer's son filled the coolant reservoir with washer fluid.
1:38 Dun Lop badging on a Pirelli Fire.
1:45 The customer's spare key was left on the windshield cowl, so anytime the wipers were engaged the wipers would hit the key unlock or lock button on the key fob. The technician said he was very confused by this as he was thinking it was an issue with the BCM until he noticed the spare key on the cowl.
1:59 Two wheel studs were broken by whoever did the brakes, and the screws that are used to hold the rotor in place were installed in the wrong spot, which makes the head of the screw sticking out.
2:07 The technician said this was a while ago but if he recalls this was on a VW MK4. They sprayed some stuff on the ants, removed them, and replaced the fuel pump. The fuel pump is located underneath the other piece of carpet that is covered by ants.
2:20 Thought it was funny enough to share. The technician said the customer wanted this covered under warranty but their vehicle was over the warranty period. They declined repairs.
2:30 No extra info from the technician.
2:38 The engine on this VW (2.5 L they mentioned) got VERY hot! As mentioned the technician told the customer they had most likely done some damage to the engine, so they declined to get any further diagnosis and repairs done.
2:49 "customer states they had a bunch of work done including replacing the drive belt a few months back. Now they hear a noise from the engine."
Not sure if it was actually done by a shop or the customer.
3:01 The technician said this is the weirdest thing he has ever seen/encountered but the customer made this demonstration to show his shop that their assist cameras are not working.
3:12 Outro. Thanks for watching! - ยานยนต์และพาหนะ
Hope you guys have a great upcoming weekend!
You can submit your clips/photos at www.justrolledinyt.com
👍🏼👊🏼🦖🍺
My local brake shop turns rotors and drums with no regard to how thin they are does not want to upset the customer
You have a good weekend too man!
@@jamestyndall529 runout within spec for first 2 stops then it's on you lol
Smh every week.....🤷♀️. The old man loves your channel also. Hope the little'un has messed with all you know!? 🙄😁 It's a special time, suddenly everything changes. My kids are 29f, 28m.......it goes so quick, maybe altzimmers plays a part??? 🤷♀️🙄😂 Have a great 2023! 😁👍
Customer with a flat tire approved all additional repairs? Had to watch that part twice just to make sure my ears were not deceiving me.
Doesn't necessarily mean he plans on paying.
@@sylviaisgod6947 Does not matter. If the customer refuses to pay, the shop can keep the car till they do pay and also will have to pay storage fees. If they refuse to pay at all, the shop will have a right to sell that vehicle to recover repair costs.
@@czarekaj1098 that's not necessarily true and varies wildly by state
@@Hawk7886 That's correct. Most states conceder not paying for services as theft, unless you live in one of the commie states.
It's so beautiful.
The Other Shop must have a strong franchise because it seems like it's everywhere.
Well, you know their mechanics can't be making all that much.
Right next to shade tree repairs.
"Welcome to Other Shop. We half-ass all repairs"
'Another shop did this! It definitely wasn't me! It was the other shop!'
Now theres a nice name for a car shop franchise 👌
CUSTOMER APPROVED REPAIRS??!!! there is hope for mankind!!
I want to see the follow-up video when the customer refuses to pay.
Just one...
That was a first. How do you not notice that something is not right with your vehicle?
yeah i was shocked by that as well
I didn't believe it, myself.
If I'd ever start my own garage I'd call it "Another Shop".
Could work out for the best or the worse 😂
better have a good lawyer
It's either that or "A friend".
Frankly, i am thinking about this for a long time. But what hold me back is the knowledge that i never will be able to get that high level of exhaust welding i see here every now and then. When you just start a garage, you can't afford that class of welders.
There used to be a bar near us that was named "No, the Other Place."
I love the last customer's solution to showing their driver assist cameras being busted
No bog-rolls were harmed in the making of the video!
a good reason not to rely on driver assist cameras
Im affraid of the answer to the question:
How did he figured it out?
do driver assist cameras actually recognise toilet rolls as in danger....apparently not!!!
I mean... next time get a tesla for that...
Tesla... th-cam.com/video/E531GxfEoB8/w-d-xo.html
I basically never actually lol at videos, but the one with the wiper arm hitting the key fob got me.
I chuckled deeply in my belly.
For me it was the empty washer fluid bottle.
Had to show that one to the wife.
Bet them people been looking for that remote.
And the "hurr durr why does the washer fluid make a noise" clip.
People.
Are.
STUPID.
Ha i watched that too many times!! I didn’t see the remote until i read your comment!!
The "the door lock cycle every time the wipers are on...", that one was just... I choked on my whisky when I saw that.
You get a thumbs up for the screen name.
Very well said, loved that clip!
His eyes uncovered!
@@RideAcrossTheRiver Sokoth!
I noticed you didnt use an "e"... what type of whisky?
And are you drink at Tanagra?
"and the customer approved all the repairs"
everyone cheered and clapped
Yeah, we could use that sound effect everything we hear that.
_Everyone liked that_
After the EMTs revived them.
@@russellhltn1396 From Monty Python and the Holy Grail: "And there was much rejoicing [Yaaay]" (th-cam.com/video/yciX2meIkXI/w-d-xo.html)
That actually made me doubt the validity of this story!
It’s the new “independent floating” transmission design. It’s a feature, not a bug 😮
Bluetooth transmission
@@trevor1348 🤣good one! Shift into wifi
Customer bring driveshaft with them?
I wonder if the exhaust was removed by a cat thief....
CVT - Constantly Venting Transmission
I can just hear feel the collective relief when it's rarely mentioned that a customer approved repairs
These videos are the perfect cure to whenever you get the feeling that humanity is going to be alright
Brilliant!
That’s a good one !😂
as if losing all hope was freedom
The best comment in a long time!
Yep. Knocks that thought right out yo head.
Ahhhhhhhh. The good ol' days, when the driver, instead of the car itself, was responsible for not driving over children in the cross walk.
Nice avatar. 🙂👍🏾
Yes, I don't know how I have driven for 46 years without assist. At least, I don't think my 66 has driver assist. I'm going to be upset if it does and hasn't worked since new.
Imagine that, I learned to drive and actually pay attention to my surroundings during and before moving and to check blind spots with my own eyes, I can also parallel park all by myself without any fancy gizmos, I credit my uncle who drove all kinds of trucks, front end loaders etc for the township he lived in, he also drove snowplows, he actually took me out driving before I even got my leaners permit, I was scared to death when he took told me to go on a major highway my first time behind the wheel, he didn't take no for an answer and I did it, he had that much confidence in me, the car was a 1970 lesabre back in 1976 when I first started driving, it's almost like they're forcing us to not pay attention these days with this display and that display then a phone propped up in front of some people it's crazy.
Shout out to the 1971 four door Oldsmobile Delta 88, with the 455, that I learned and took my test in! 😅
Meh. Nothing wrong with the driver being attentive, AND having extra safety features in the car. You can be damn well sure if my car had those features, I'd want them to actually work too.
The old "another shop" story... Never gets old
Has to be the customer almost every time lol.
@@jeffadams4590 Unfortunately, that isn't always the case. My dad had some engine work done at a local shop that has been around for over 20 years now and has multiple locations. Don't remember the full details, but whatever it was that was done, the shop said they had to disconnect the transmission. A few weeks after getting said work done, the transmission started acting up. My dad took the truck to a different local shop that specializes in transmissions only. They said the shop my dad previously brought the truck to had used the wrong bolts to connect the transmission back to the engine and was also missing two. My dad had the transmission shop install a new transmission and it drove fine after that for a number of years.
@@jeffadams4590 It IS the customer ''every time''
The key fob/wiper clip had me laughing!
The FOB under the wiper takes the take. Best Just Rolled In of 2023, and we just started.
I dont think ANYTHING can top it. lol
It is so mind bogglingly insane that my first thought was "this is staged". Then I think about how stupid people are and I believe it is legit.
@@chuckhoyle1211 That was exactly my train of thought, lol.
It's "fob", not FOB - it's actually a word, not an acronym :)
Holy crap I had to go back as I missed it the first time! That is hilarious! I’m not super surprised since you can just about start your car and forget about the key fob, even drive it without the key in the vehicle. Definitely funny though.
And to think if they just took 10 secs to investigate, they would have discovered the "problem" themselves. Smh....
My wife wonders why I steer clear of vehicles on the road that seem to be in questionable condition, especially with the cars that came to the shop I worked at when I was younger. I need her to watch these compilations to prove my point. Great video as always. Hope you and your family are doing well and that you are adjusting to fatherhood
I actually blocked a car from merging the other day. It looked like a physical wreck. When I looked at in the rear view mirror the driver gave me the finger, but I couldn’t see his face because of the sticker on the windscreen.
Thank you! It's been a lot of work but we are enjoying it ☺️
@@JustRolledIn awesome man. Glad to hear all is well
@@Earthneedsado-over177 What does missing hubcaps say to you? I have a 2008 and all mine are gone. Lost all but three. Pulled the 4th because it looked sad and pathetic to be driving with one. But I try to keep my car in decent condition.
It doesn't help that vehicles don't hold their value. I wonder if vehicles don't hold their value cause so few people seem to treat their large expense like their baby.
I watch this channel out of a morbid fascination as to what will come up next, and I never ceased to be amazed at the state some people let their vehicles get into.
The last one killed me.
How do I show my workshop that my assistants are not working?.
A picture of my indicator lights? Too easy.
Let's flatten some boxes!
That customer is gonna try to build an Accident to show that his airbags light was on. Lmao
a picture says a 1000 words
I'd have fun telling that customer the concern could not be duplicated
Reminds me of how my dad backed into my old car when he was trying to demonstrate his car's rear proximity indicator.
I bet that customer's way of showing they aren't working, is way more fun than just showing indicator lights.
Thanks for the explanation! I was giving them WAY TOO much credit. I figured there had to be a separate video of the dash along with this one. I thought the demonstration was adequate. I guess I'm a future 'costumer states' video waiting to happen!
The fire ants in the car is the one thing that scares me. I have been bit once by them and it is not fun
yea if someone brought me a car or truck like that . id tell them to get fucked xD
Wait for a cool night when they are less active and start hunting for a queen. Kill the queen and that colony is donzo. Alternatively you could put say smoker on the car and let it run whole car full of smoke. Ants detect the smoke and might find it best to get the hell out of the dodge of a fire. Another is to put in plate and pour in some fun light or any other light drink that has aspartame in it. That shit is nerve poison and kills the colony. In my case it was sugar ants in a building and all i got was genocide of dead ants going back to colony but they didnt make it there before dying from nerve poison... so yeah keep on chucking that nerve poison. Its actually horrid in a way that even if you stop drinking it, there is still some stored in your fat tissue and when you loose weight and burn that fat.. well toxin gets released back to your system making you feel bad when trying to get into shape, putting you into limbo. Simply limit how much soda you drink and skip any "light" products.
I have an infestation of them (probably not the same species, mine are the electric ants), and by God it's one of the most atrocious things that can infest your house, especially when they set up shop in your bedroom.
That one scene from Indiana Jones: Kingdom of the Crystal Skull
th-cam.com/video/H_2qpsPhUIY/w-d-xo.html
I’ve been at war with them every summer for the past decade in my yard. I win small battles, they are winning the war
I think driver assist is a warning to other drivers that the one needing assistance is bad driver, stay away. Always fun to watch your vids, thanks for sharing.
You guys! Someone finally approved all repairs! 🎉
I could have never in a million years guess the fault with the door-lock wiper one 🤣🤣😂😂
Customer reports battery in key fob is run down.
@@exothermal.sprocket Customer reports "oh that's where that went"
The fact that someone used a hardware store steel bracket on their suspension is terrifying.
Hope you and your family are doing well!
Thanks, David! We are doing well but we all need some more sleep 😂
At least they used metal. I saw one fixed with wood...
@@JustRolledIn LOL couldn't we all use more sleep?
He found it impossible to fit the leaf-springs upside down any other way!
@@stevenf1953 so true! Lol
When the customer states that they took their vehicle to another shop prior, it probably means that they did the bad work themselves 😂
Or the wife's BIL....
Not necessarily, probably but not always. Actually had a incident like that recently, I don't have the room to drop the fuel tank, so had a shop do it, no big deal right? 2 days latter the rubber line between the tank and fuel lines ruptures. Look at it and was obvious they were worn out and crap when they did the work.
So yeah, had it at another shop, completely missed that, somehow, and soaked my garage in fuel.
I grew up on basic car maintenance that I learned from my dad so the utter negligence is shocking and saddening. "Take care of the car since you are spending your own money to maintain it and the car will take care of you."
for me is was you may be walking all night to get home. I the middle of no where some of the highways have no cell phone signal a few have nothing for 50 miles.
Windshield wiper episode was the best! The others are tragic.
"another shop" always means the neighborhood, backyard mechanic lol
Or themselves. lol
1:23 reminds me of a customer who put dish washer tables in his washer bottle and clogged the pump and lines 😩
Oh my 😂
How did they fit a table in the washer bottle ???
That's why I'm working on my new invention, it's a combo motor oil/ washer fluid/ coolant/ transmission fluid/ brake fluid/ shampoo and anal lube all in the same bottle. That way, you can't possibly screw it up.
@@waynepantry7023 probably just broke them into pieces I think
@@LuKeGWR * table_T_
YES my old BMW finally made it to the end of a JustRolledIn video! This is most satisfying.
When I was much younger pre internet I drove some sh$t boxes and did all of my own work, I did the best job I could using the manuals available. Your videos make me proud that I was able to get the job done and stay rolling. Thanks for the content 👍🏻
As bad as my piles of junk are and how badly I fix them... it's still miles better than most of these travesties!
I diy too. people should realize when the job is too much for them and take it to the shop
@@cutehumor Yeah I quit doing my own brakes on my Chevette after I had a small spring sproing over my shoulder and into the lawn...
@@bunhelsingslegacy3549 I slammed my eyebrow with pliers while doing drum brakes once, going by ChrisFix's word of Pliers "working for drum brake springs." Well, that's one I disagree with him on. I ended up buying the right tool after nearly blinding myself in one eye.
I hope my ''driver assist camera's'' never fail, they're located just above my nose 😎🤣
Another shop always means themselves.
Never ceases to amaze me!
Junkyard attempt to remove transmission lol
Yep lol. The technician thinks it was the customer lol
@@JustRolledIn I would agree. Even the worst "tech" wouldn't do that unless it was a fit of rage.
I think it was a theft job gone wrong.
@@JustRolledIn I sure hope so! I know there's some hacks out there but.... That's how we get parts from a scrap yard, they just cut everything out and drop it on a pallet
@@Fiden6666 how many thieves do you think are out roaming around, pulling transmissions?
You videos never disappoint^^
I love the Pirelli-Dunlop "cooperation"
The first time I ever pulled a transmission... 1991 S-10 Blazer 4X4...
I did it in a friend's driveway in what spare minutes I could find here and there between two jobs, while enduring excruciating back pain. Somehow I managed to NOT cut the exhaust, NOT cut the trans cooler lines, and NOT damage the fuel lines.
It took nearly twenty years, and one TH-cam video, to show me I had been doing it wrong. 🤣
Always have to watch these twice because I can't believe what I am seeing.
I find it takes two watches of the video to fully absorb the carnage.
I can imagine the customer stating those fire ants weren't there before he pulled in.
The wiper smacking the key fob is great 👍
Loved the wiper door lock.
Door locks cycle with the wipers on. Oh the humanity. Great video 👍 👍 👍
That's a good camera assist test, ima try that on my cars 😁
If that 'keyfob on the windscreen' was a comedy sketch you'd dismiss it as too unbelievable!
Always enjoy those beautifully maintained old cars at rhe end of the video, keep up the good work
That driver assist video made me laugh outloud
When I watch these videos it's almost like therapy, I'm always a little overcautious when working on my vehicles and always double check all the work I do, just in case I've missed something. Watching these videos actually makes me extra confident in my own work. 🤣
then I got a nice tip for you:
grab a yellow crayon (the ones they mark wheels with for storage) or one of these pant marker pens (red or light blue works well), and every time you tightened a screw or nut properly, you put a mark on the head, or wherever convenient.
that way, should you have to walk away and return, it's easier to see where you stopped.
I cracked when I saw the wiper hitting the key fob 😄
the door locks when the wipers are on was hilarious.
Awesome video,
Welcome to the real world of what mechanics deal with on a daily basis.
👍👍👍👍👍
Thanks! 👍
I worked in a private garage for many years and heard all the stories. To further punish myself, I then spent 25 years in a big box tire shop and every customer in there were all experts in tire science and a few of them even told me that they knew more than Michelin engineers in S.C.
What are the odds, right?
The more I watch you, the more I realize IT and being an auto tech are more similar than most folks want to admit.
Totally agree
The common denominator? Dealing with human stupidity.
I've seen that quite a few times in the comment section lol
Windshield wipers hitting the key fob is gold
The all new Pirelli Dunlop tyre 👀🤣🤣 have a great weekend bud 👍
😂 some people's kids and you as well my friend!
"I took it to another shop."
Translation: I got forced into letting the so-called mechanical genius of the family fix it. 😐
That driver assist sensor demonstration was kind of funny. I mean, if your car is supposed to have it and it clearly isn’t working….thats a good way to demonstrate it.
I got to be the "Customer declined all repairs" customer the other day :) 2021 Ford Ranger has the passenger airbag light on. Took it in for diagnoses, they found rodent damage to the airbag wiring harness. Apparently Rangers are notorious for mice getting in through the cabin air filter. I haven't had time to dig into it, but I have to wonder why there isn't a TSB to put a screen over the filter. Of course, the repair isn't covered by the warranty. I'll get it fixed, but I wasn't able to leave the truck with them for a day or five.
To be fair, it's not the manufacturer's job to keep rodents from chewing wires. On the flip side, I seem to recall a TSB on some of the older Escapes due to rodent debris getting into the blower motor housing and causing crazy NVH. The NVH aspect was probably the only reason the TSB was developed.
@@Hawk7886 I believe it is their responsibility to keep rodents from entering the vehicle. Inside the engine compartment, I agree with you. Inside the passenger compartment, it should be their problem. It's well known for the last 50 years that mice will eat wiring and failing to account for that in the design should make them responsible. Otherwise we should argue that it's OK for water to enter the passenger compartment as well.
TSB? Something Service Bulletin? We don't have them here in Australia, not called TSB, anyway.
@@alexbrown1995 Trustee Savings Bank? That's all it means in the UK.
1:31 At least the engine And the cooling system will be squeaky clean now lol
Man sometimes I do some questionable shit but watching your videos makes me feel a whole lot better now😅
How many auction lots use this channel for training 😂
@@JBreeze4598 lol
Always makes my day
2:07 Fire ants? Nuke the car. I was stationed at Fort Benning and hated and feared those tiny demons. I had to spend a couple of nights in the hospital after accidentally stepping into a concealed nest.
Haha! That VW / Audi coolant ball got VERY hot! Some part of the engine was producing steam hot enough to melt that thing... Probably a bit over 300f, I don't know my plastics enough to know the real melting point.
I sold a car to a friend once and his girlfriend was driving it months later when a coolant hose burst. She drove it for miles on the freeway till the engine died and it quit moving. I went to look at it to possibly buy it back for cheap and the timing belt cover was drooping down like an icicle. It got HOT HOT HHHHOT!... I didn't feel like replacing the engine so I told them to junk it or sell it. I felt bad for the car because it was so reliable, but a bit beat and ugly.
More than likely has a headgasket issue now.
Ugly you say...Toyota ECHO!!
As usual these videos are 😂😂😂. At least the person in the last clip didn’t use another vehicle for demonstration 😊
Good that one owner that had wobbly wheels and bald tires approved all repairs, despite allowing it to get that bad.
1:10 To quote Charlie Brown, "Good Grief"
Just got my truck fixed. E brake hardware on the rear broke. He said the other side was looking rough so he fixed it also. And my rear wheel bearings were looking rough and he replaced them. He didn't call me for approval, he felt bad for the $800 bill, but I like my stuff fixed so I was happy and said "thank you"
"Approved all repairs" hero of the video.
I loved the clip with the DUNLOP graphic on the Pirelli tire!
I respect the committed diagnosis of the last customer
"My Son" is code for, "It was me but, I don't wanna look stupid so, I pretend someone else did it" 🤣
1:55 was not expecting that 🤣
These videos are pure gold
usually i can think of something snarky to say about every clip but that last one has me completely speechless
LOL well, that DOES prove it for sure.... Also, that coolant reservoir.... WOWIE.
And these people breed!! Exit stage left! 😂
Love these dude. Not a mechanic, but a fledgling service writer.
Same here I’ve been doing it for about a month now, my ability to multitask has improved drastically
@@oahts5906 It is insane on how beat up some of these cars I see are. Had one that asked us to check a vehicle before they bought it. Got it in the air, obvious oil leaks, shocks barely holding on, and the muffler wasn't even a part of the rest of the exhaust because it rusted through and wasn't even connected. Edit" They did clean the car and the engine bay up nice and neat though. Always look under the vehicle!
@@tomgenitalia2537 my favorite part is sending someone home who refuses to replace their 2mm rear brake pads. We’ll see you in a month or two with a damaged caliper 👍
Was not expecting repair approval!
Another great selection! I hope people subliminally learn from these clips.
The driver assist video is hilarious! 🤣
The last one took me a minute 🤣
THOSE ANTS HELL NO!!!!!!!
Love the images, thank you.
The loose seat got me. Personal experience. Not fun when road testing a car and you're suddenly reclining.
Not unusual in the rust belt. In my old boss's car you could take the seat right out.
That driver assist complaint is valid!
Been a long week! Thanks for this
The wiper cracked me up. Great video. Thanks
"Customer approved all repairs"
A rare happy ending.
I love this channel.
That transmission is a modern floating transmission, you rarely see it as it still is an expensive technique. Because it is floating it transfer more power direct to the wheels and it made less noise while driving. In the future you will see this floating transmissions more often. So far, this transmissions are mostly used in electric cars.
I love the ending 🤣
RIP Kirkland Premium Towel. A brave hero.
driver assist cam demo was the best part
Had a really good laugh at the key fob one.
I like how it's "another shop" and not admitting they tried to do it themselves.
1:54 is so funny to me
Ants in more than your pants🤣😂
Nahhhhh the last one is a violation 😂😂😂
I enjoyed the video and I left a like. :)
I actually LOLed at the windshield wiper door lock issue
"Another shop" attempted the repair lol
The Key fob on the cowl 🙏🙄🙈🤦