Well... I ordered frivole earrings and the omega clip was also broken. Send it in for repair, since there was no stock online. Got it back even worse. It is now back for repair again and if not fixed I hope they will do an exchange or refund it. It is soooo frustrating :( I bought it so long ago now and could not even wear it :(
Oh no :( hopefully they just exchange it to avoid the wait. It's so disappointing when you receive something you were so excited for and you can't use it right away. I hope you get your earrings soon!
So messed up that they refused to exchange for another yellow gold! I don’t want a necklace that was broken before I even tried it on, even if it’s repaired
Glad they're willing to exchange, so wrong to say they would repair it. Clearly faulty and not fit for purpose. 🤞 for the exchange.
Hopefully it arrives soon! I also exchanged for the white gold, because the YG from VCA looks a little too dark against my skin.
Well... I ordered frivole earrings and the omega clip was also broken. Send it in for repair, since there was no stock online. Got it back even worse. It is now back for repair again and if not fixed I hope they will do an exchange or refund it. It is soooo frustrating :( I bought it so long ago now and could not even wear it :(
Oh no :( hopefully they just exchange it to avoid the wait. It's so disappointing when you receive something you were so excited for and you can't use it right away. I hope you get your earrings soon!
So messed up that they refused to exchange for another yellow gold! I don’t want a necklace that was broken before I even tried it on, even if it’s repaired
Imagine ordered my limited holiday necklace piece and it came broken chain
it should be fake
It came directly from the VCA e-boutique, so it's just faulty - not fake.