Erkin, love your videos. You've saved me from losing everything I'd ever written and every piece of music I had produced over the last ten years. I gathered enough info from your videos to successfully recover the data from my broken HD. I know that when you share this information with the world, you are decreasing your potential market, so it is especially kind of you to share this info, knowing it could cost you business. If I could ever afford professional HD recovery, you will be my first port of call. Thanks.
Just stumbled upon your channel today and I can honestly say that I appreciate the microscopic view of the problems at hand. Great explanations as well. Very enjoyable and I intend to watch many more out of intrigue and even boredom. That white noise from the fan might make me fall asleep though.
Watching this video makes me feel like I’m watching a surgeon operating on an open heart surgery minus the blood. I’m here because I have a bad drive. I might go apply at Some recovery services to learn these technique so I can repair mine. I also like doing these kinds of stuff, just don’t have the proper tools and clean environment to do it.
Yah, I learned that I ain't Fing around with an HDD and trying to recover data myself! Nice work in the recovery of all the other data. Just had an SSD get fraged byMS windows update and do a boatload of file system damage. Was able to finally recover most of the data but what a nightmare. Had to reinstall windows on another drive, then use DMDE to reconstruct and recover the data files. Nothing lost really but time. I'm an idiot too since I have a NAS RAID5 array with 48TB of storage and an iSCSI target. I could have been backing up and not had this issue! Backup people.
Nice video, but there's one thing I'm curious about. How did you manage to perfectly allign the platters while putting them back? I thought the only best solution would be using a scotch tape and move platters altogether
May exist very proffesional ways to do it, i've made a little but perfect alluminium squad. First i paint the edge of the vertical axis with permanent ink, later i put the squad on the floor of the hdd case (the heads stack must be obviously removed before...) & go carefully to touch all of the platter's edges while securing them firmly, leaving there the fresh ink mark. Give this mark several seconds to dry. It's obviously a *never do* to "wash" the platters with propanol or other special liquids to decontaminate them, just use those very special cleaner pads for camera's sensors instead. U can sllightly wet the pads with the best quality propanol or cosmetic distilled water available in the market (some proffesionals talk even about acetone but i don't like such kind of risks), 'cause flooding the discs it's unnecesary & u'll live a synchro nightmare if those marks dissapear..., or a total data loose. Anyway, u've gotta do this kind of clean ops very carefully, avoiding always to touch those synchro marks. Personally i do a final clean step by blowing the whole open structure with air at 25°C very near to the extractor's filtered fan to be sure as possibly of not leave debris inside. This last detail is very unlikely, but it can be helped a lot through the interface & software of AceLabs or Dolphin; you an execute a high speed platters spin leaving the heads stack in sleep mode to help the case's filter to trap debris before start any analisys & data rescue ops.
That was very cool! I remember seeing PC3000's promotional videos what must be a decade ago now and always wanted it just for nerd value. Very cool to see an actual recovery with it!
I see that you removed the splatters and didn't really mark their orientation. I thought that if all the platters are not aligned, the data is lost. Am I wrong?
How are you keeping them indexed? The platters... I have used a few methods. Strips of adhesive. Cut cellulose film and UV glue works best(but you have to be careful). Also is there a way to read from drives without the use of the sector rom?
Hello Erkin - A quick question - How do you maintain alignment of the platters on disassembly/reassembly? Are you doing this freehand or do you draw a mark on the platter edge or do you use some other method. All the best.
May exist very proffesional ways to do it, i've made a little but perfect alluminium squad. First i paint the edge of the vertical axis with permanent ink, later i put the squad on the floor of the hdd case (the heads stack must be obviously removed before...) & go carefully to touch all of the platter's edges while securing them firmly, leaving there the fresh ink mark. Give this mark several seconds to dry. It's obviously a *never do* to "wash" the platters with propanol or other special liquids to decontaminate them, just use those very special cleaner pads for camera's sensors instead. U can sllightly wet the pads with the best quality propanol or cosmetic distilled water available in the market (some proffesionals talk even about acetone but i don't like such kind of risks), 'cause flooding the discs it's unnecesary & u'll live a synchro nightmare if those marks dissapear..., or a total data loose. Anyway, u've gotta do this kind of clean ops very carefully, avoiding always to touch those synchro marks. Personally i do a final clean step by blowing the whole open structure with air at 25°C very near to the extractor's filtered fan to be sure as possibly of not leave debris inside. This last detail is very unlikely, but it can be helped a lot through the interface & software of AceLabs or Dolphin; you an execute a high speed platters spin leaving the heads stack in sleep mode to help the case's filter to trap debris before start any analisys & data rescue ops.
@@NACHOXVALLE Thanks for your comment Ignacio - Precision work needed here. It would be quite easy to get this wrong and render the drive totally useless.
@@kingkappa9916 U'r welcome. It is, that's why much practice & discipline helps a lot. I've lived that nightmare, that's why i've learned. I've cleaned a little room as a fanatic, later i've built a big glass box with holes for hepa13 filters and large anti-static gloves, green and white leds on the top, and a couple of hepa13 air conditioners; a very little one (5v) inside the box and a larger one for the entire room. Breathing through a mask is necessary, and proper clothes for the job, covering the hair too, almost as a covid helper volunteer. But the thruth is to get several functional and non-functional hdd's (non vital for nobody) & start to experiment. Another essential for those who can't buy PC3000 or Dolphin sets is to work through Linux distros or DOS plaforms, instead Windows or MacOs, because a huge stress difference at the moment of get a pacient drive image.
Erkin, thanks for answering the platter question, can you show how you physically decapitate heads off the head assembly stack ? or at least talk about the process if you can
Great video, does that platter suction device hold the platters in place? I thought the platters had to be oriented in the same position in order to be read. The way I was taught was to use tape when taking out platters.
They have to be more or less. It's the ones that need to balanced are a pain in the butt. But ones that sit snug are good to line up by etching / marking the edge
Hello. How are you? .. I want to start in this world of disk repair and data recovery. I have very little experience for now. What do you recommend me? .. where to start? .. are there courses to do online ?. What tools and software to start with? . Thanks a lot. Your videos are inspiring. Greetings from Argentina
noob question (just found your channel) - is it ever worth getting the data from the good heads, then going back and trying to see what remains on the damaged surface? [30 years ago I worked on the production line for the Hewlett Packard Coyote 2 HD - 80MB!! I worked the degreasing machine that cleaned all the parts before assembly]
Would have wanted to see a bit more about the decontamination process of the platters, although I do understand that the exact procedure is a trade secret. At least some detailed before/after pictures to show the effectiveness.
Maybe on private classes this kind of thing could be explained. As it is every second hard drive we get comes in opened. Dealing with unsuccessful decontamination attempts is not my wish list :)
@@hddrecoveryservices I'm not the target group to get training on it. I read on a few other sites, and I think just a superficial look on how the decontamination works (chemically, mechanically, abrasives, polishing) would more than suffice, just to explain what you're doing in between the jump cut, and how long it takes you. Although I totally understand if you don't want to share.
detailed repair videos, I have 3 x 2.5 drives which i now want to try to fix....... slowly but surely I will try to troublshoot these. Your videos make it look easy but I am sure it would not be
i enjoy watching this work you are doing... just don't stop uploading videos. and you can do that more often even it looks like that same issue as you had- once... i had only few bad hdd-s but never ever i have the exact same issue.. ;) Keep up the good work and waiting for the next upload..
I cleaned the hard disk with a tissue and cleaning liquid. Did this damage the hard disk? Or not? It basically does not work and makes a sound. I wanted to transfer the disc to another healthy hard disk to save the data.
Thanks for your videos. With a drive with more than platter, does the platters must be syncronized for normal use in PC? In your video you seem you did not care about it. Others use scotch tape to keep the platters syncronized.
@@hddrecoveryservices Thank you sir. One question more: If there is only one platter and we change head assembly, does the drive work on its own again?
At 4:35 you said that the disk must be decontaminated. Why didn't you opened it in a clean room from the beginning? Wouldn't have that prevented the disks from getting contaminated?
We work in laminar flow benches. The air is purified inside of the bench to spec. You are confusing the type of contaminants that we are talking about. Disk, when they grind, will spread magnetic platter dust inside of the chassis. That will lead to platter contamination on the entire platter pack.
How you can dislike this video ?? This is crazy work, i would love to have your skills in this ! Are you working alone ? Can you show us how you cleaning the platter in the future video ? Thanks a lot.
i have my 15 gb HDD maxtor which crashed and have a scrash from the head , how much it costs to recover the date from such large scale damage ,? it was my oldest hdd full of memories i was sad for its death , i opened it saw the damage and closed it
Can you please email me process and payment sir on my mail id harshvadan1992@gmail.com Because I am in India how can I give you hardisk and payment method? Please suggest me
I have a hard drive that just went down on my tivo and I just ordered an new hard drive but I have 6 years of TV shows that Id like to keep. I opened up the unit and destroyed the head but there is no damage to the discs. Id like to put the disks in the new hard drive. What make me angry is if I had just left the unit alone and just changed out the electronics, I would be up and running but no, I had to damage the heads. can the head with all the information be swapped to the new exact same hard drive?
hello I have a scartched hard disk platter problem. my hard disk is wd 4 tb.could you please recommend to me a service place to repair the hard disk? Tanks
Hi, very much impressed by your work, i want to have an data recovery of my Harddisk which is water damaged. Will it possible to recover my data from water damaged harddisk
Hey Erkin! We talked a bit maybe 6 months ago through phone and Email about my Seagate with platter damage on the top platter surface. Any chance a process like this may work now? Back then it was discussed as not likely. Great work again! Great video.
Maybe, sorry but I don't remember what I would have talked to someone 3 days ago :). Please drop a new request here: www.hddrecovery.ca/contact-us and we will catch up again
Hi! I have a question, quite important. I have got a Hitachi HDD 3.5 a few day ago. Before someone was trying to repair it. I found out that the head was really damaged, but the biggest problem i found out on the platter. Looks like someone was trying to clean the platter with alcohol and napkin. I changed the head to the new one, from the donor HDD but looks like it cant read the platter. Can you tell me please, what you use to clean the platter when there are some fingerprints or even worse?! And if it was cleaned with something like alcohol, is that still possible to clean all that out and recover the data? Thank you a lot in advance!
Wondering if you have any solution for Verbatim's 128GB Store 'n' Go Vx450 external SSD. It has 2 components. After initial observation and comparisons with the identical SSD drive I learned that the main component, the connector is working, however the part 2 wit the additional card controller interface and 4 memory chips is not working. Also, I learned the back side of chip has pins. Wondering, what is the easy way to recover data from the driver. Any videos to share?
:( unfortunately not. I don't want to encourage ppl to do it at home. It's a very fine skill and TH-cam will make it look like it's easy. End result we will be getting more drives that hometechs tried to repair
@@hddrecoveryservices am an electronic technician and now am getting into data recovery in my country Algeria . still learning so for education purposes why not? or maybe u don't want to share technics > but thanks anyway
Hi. I have emailed you and I am hoping you can help. just so I understand the recovery you are doing here. You are eliminating the damaged platters by removing the heads that would usually come into contact with scratched platters? I have a HDD with scratched platters on #3 and #4 and was told that it is unrecoverable as they just damage the donor parts when they were installed but looking at tis recovery, suggests that it may be the way to recover some of the data at least.
with correct approach, partial recovery is possible. Not cheap by any means, but possible. Best way to contact us Dean is by this link: www.hddrecovery.ca/contact-us
Hi. I am going to build Supermicro workstation for 3D Graphics soon. I have dilemma in choosing storage. What do you recommend for high end hard disk drives? I mean the long lasting ones, durable. No need to be fast, but durable. Thanks
If I may ask, hwinfo show on one of my hdd(toshiba hdwd130) this: "Read Recovery Attempts:621 &Number of Mechanical Start Failures:6", should I consider buying a new hdd and copy my data ?
if you uploaded a 3d model of the tools you use you'd be a godsend. it would allow some of us to make our own tools rather than spend thousands of dollars on what is basically fixtures and custom hardware..
Hi, would you make a video about the worst and the best hard drives on the market, or is just an unwritten rule that people don't speak about them? Is Seagate really that bad? There is no hard drive reliability data available, backblaze the only company who shares their data, but those drives mostly enerprise. I'm mostly intrested about Toshiba drives as a cheap alternative instead of WD black. I only have one 2,5 years old Toshiba drive wich works fine and several WDs, two of them are 11 years old, one Blue it developed 2 bad sectors after 10 years, the other one is Black still fully functional.
We don't test how good or how bad they are. We recover what comes in. It's hardly has any statistical impact. Yes we get a lot of WD passport and Seagate mobile, but that's because they sell like hot cakes and ppl buy them the most. As a result we see a much higher numbers of them failed than say Toshiba. That doesn't make Toshiba drives any more reliable
Hi. Thanks for the amazing content that you are making. I have a 1TB western digital hard that has a head problem due to falling and a recovery company changed it's heads and said head swapping was not successful and it's data was not recoverable, can I do anything else or is there any hope that a second change of heads by someone skillful like you help recover my most valuable data? You're answer will help a person in need a lot and bring back hope to several families. I'm waiting for your answer. thank you.
Hi Erkin, what are your thoughts on burnishing and gliding procces on damaged platters? Does it really make a difference for data recovery from those platters?
I don't know if those machines have any benefit as I never used them. There are other ways that work extremely well. All I can say is that we get ubrecovered drives from company that claims that this burnishing machine does magic, and we end up recovering the content :)
@@hddrecoveryservices thanks for the reply! Don't get me wrong, i'm a fan of your work and need help here in Istanbul/Turkey. I've got a hdd that contains 15 years worth of memories with crashed heads. :( Do you accept any cases out of Canada?
@@hddrecoveryservices That was meant for others, I don't own a data recovery company but yeah I get it that you dont want to give out the secret sauce.
@@hddrecoveryservices how relaxing is the price for this kind of job? is it cheaper if the client can supply a donor? and is the statement "the damage is over the area used for drive initialization - this is unique to this single hard drive and cannot be recalculated" correct? Watching this video, it would appear that it is actually false?
@@phishu106 LMAO If a client knew how to supply the donor drive, they would be doing the work. It is a lot more than matching the same drive model #. If you asked me that in my shop, I would know right away you were cheap and I do not want the business. Really, no clue on donor drive from boards, BIOS, heads, et cetera. I've used 3 drives for 1 data recovery job before-this work is not nearly as simple as it looks on TH-cam and I have 25+ years in this business.
No, not with air. But I don't want to encourage ppl to do the same. We get enough wrecked and contaminated drives that were opened at home as it is. Last thing we want are cleaning attempts gone wrong :)
@@hddrecoveryservices Fair enough. I know enough to know that I don't know enough to even think about trying the kinds of things you show off on your channel. I was more curious as to what the cleaning process involves, even if that answer is "secret blend of chemicals" or somesuch.
Hi i have micro Sd card can not detect on camera or computer i want recover data,There are some important wedding raw pictures on it. how can i sent it to you?? i live in indonesia
At 6:57 start a life of DJ , call people who are having hard disk problems and dance with them ... When the dance over, hard disk get itself fixed, believe me.
@@hddrecoveryservices I highly recommend you to make online classes for people who wants to learn this knowledge. (paid online classes). Please, think about it, you will help a lot of people over the world.
pepeshopping Well its not like you are fixing them, its more like you force them back to life just to get your data our and then let them off the life support.
My favorite IT sentence: "Users are divided into those who do backups and those who will do them." I prefer have backups and not need them, than need backup and not have them.
this is not for fixing them as Laharl says, it's for those who did not have a backup when it was too late. Fixing a physically damaged drive is not possible simply because you will have to use a working drive to repair the damaged one. If it takes 1 to fix 1 then it kinda defeats the purpose...
Out of pure curiosity, is it possible to switch platters to read them with healthy heads and then use software to combine data from platter #1, platter #2, platter #3, etc?
Urgh. Seacrap drives :/ I've more or less refused them since the 1TB fiasco. Not to mention that they always top backblaze's annual failure rates. Plenty of work for you tho so I suppose it's a good thing :)
I sawanother video and the guy was very concerned about platter alignment and used scotch tape to keep platters aligned, but seeing how you work, it does not seem so important. What am I missing?
not really secretive, I just don't want to encourage people to kill their drives beyond repair sorta speak. Without proper explanation, and guidance its a highway for irreversible nightmare. We get enough opened hard drives as it is :)
I really don't see an average person split disks apart on their own to recover data. Data recovery business who want to learn this, will get a chance to learn it from us on future.
@@hddrecoveryservices Thanks for the reply... I have asked this question before with no reply. I think you reply confirms that alignment absolutely does matter. I thought maybe since PC3000 is controlling and reading the heads independently, alignment is no longer critical.
In some cases yes. Where the head travel could be restricted, but not in this case. Deep scratch is few mm after the parking ramp will destroy new parts immediately
Hello, how are you? I work in this area here in Brazil, and I would like to know if the records do not lose the sync of the CYL when you take them out to analyze. When I pulled the media out of an HD and didn't keep them perfectly aligned, the HD can't boot ... Can you help me?
Erkin, love your videos. You've saved me from losing everything I'd ever written and every piece of music I had produced over the last ten years. I gathered enough info from your videos to successfully recover the data from my broken HD. I know that when you share this information with the world, you are decreasing your potential market, so it is especially kind of you to share this info, knowing it could cost you business. If I could ever afford professional HD recovery, you will be my first port of call. Thanks.
Thank you.
Just stumbled upon your channel today and I can honestly say that I appreciate the microscopic view of the problems at hand. Great explanations as well. Very enjoyable and I intend to watch many more out of intrigue and even boredom. That white noise from the fan might make me fall asleep though.
Great video, how do you deal with platter alignment or is it not relevant on these drives?
Hi Bro, glad to click on TH-cam notification when HDD Recovery Services comes to the show... amazing head stack assembly and replacement.
Particularly enjoyed this one.
Not sure i've watched a video of yours previously where the platters had damage.
Thumbs up🙂
Watching this video makes me feel like I’m watching a surgeon operating on an open heart surgery minus the blood. I’m here because I have a bad drive. I might go apply at Some recovery services to learn these technique so I can repair mine. I also like doing these kinds of stuff, just don’t have the proper tools and clean environment to do it.
You are a master and incredible to learn what's involved in recovery important data. I will do stuff put in a much lower scale
Yah, I learned that I ain't Fing around with an HDD and trying to recover data myself! Nice work in the recovery of all the other data. Just had an SSD get fraged byMS windows update and do a boatload of file system damage. Was able to finally recover most of the data but what a nightmare. Had to reinstall windows on another drive, then use DMDE to reconstruct and recover the data files. Nothing lost really but time. I'm an idiot too since I have a NAS RAID5 array with 48TB of storage and an iSCSI target. I could have been backing up and not had this issue! Backup people.
Nice, a new meditation video, Erkin doing his thing!
haha :) thanks dude
Nice video, but there's one thing I'm curious about. How did you manage to perfectly allign the platters while putting them back? I thought the only best solution would be using a scotch tape and move platters altogether
May exist very proffesional ways to do it, i've made a little but perfect alluminium squad. First i paint the edge of the vertical axis with permanent ink, later i put the squad on the floor of the hdd case (the heads stack must be obviously removed before...) & go carefully to touch all of the platter's edges while securing them firmly, leaving there the fresh ink mark. Give this mark several seconds to dry. It's obviously a *never do* to "wash" the platters with propanol or other special liquids to decontaminate them, just use those very special cleaner pads for camera's sensors instead. U can sllightly wet the pads with the best quality propanol or cosmetic distilled water available in the market (some proffesionals talk even about acetone but i don't like such kind of risks), 'cause flooding the discs it's unnecesary & u'll live a synchro nightmare if those marks dissapear..., or a total data loose. Anyway, u've gotta do this kind of clean ops very carefully, avoiding always to touch those synchro marks. Personally i do a final clean step by blowing the whole open structure with air at 25°C very near to the extractor's filtered fan to be sure as possibly of not leave debris inside. This last detail is very unlikely, but it can be helped a lot through the interface & software of AceLabs or Dolphin; you an execute a high speed platters spin leaving the heads stack in sleep mode to help the case's filter to trap debris before start any analisys & data rescue ops.
That was very cool! I remember seeing PC3000's promotional videos what must be a decade ago now and always wanted it just for nerd value. Very cool to see an actual recovery with it!
Amazing skills, i had so many drives die on me, I wish I had these tools and knowledge to have fix them. Very cool videos and explanation
Brilliant video, very enjoyable to watch. Subbed :-)
I agree. He is an amazing professional. A joy to watch. And I am learning little bits as I go along...
I see that you removed the splatters and didn't really mark their orientation. I thought that if all the platters are not aligned, the data is lost. Am I wrong?
He seems to be very secretive about this topic. I have been wondering if he has discovered alignment is not as critical as everyone expects
4:19 disk marked?
my hdd's reader goes back and forward continuously
How are you keeping them indexed? The platters... I have used a few methods. Strips of adhesive. Cut cellulose film and UV glue works best(but you have to be careful).
Also is there a way to read from drives without the use of the sector rom?
Great videos. Which programmer do you use for NAND / EMMC chips?
after watching this video my hopes of getting my old photos back have me feeling butterflies in my stomach...
Hope your doing okay Erkin. Stay safe.
Hello Erkin - A quick question - How do you maintain alignment of the platters on disassembly/reassembly? Are you doing this freehand or do you draw a mark on the platter edge or do you use some other method. All the best.
May exist very proffesional ways to do it, i've made a little but perfect alluminium squad. First i paint the edge of the vertical axis with permanent ink, later i put the squad on the floor of the hdd case (the heads stack must be obviously removed before...) & go carefully to touch all of the platter's edges while securing them firmly, leaving there the fresh ink mark. Give this mark several seconds to dry. It's obviously a *never do* to "wash" the platters with propanol or other special liquids to decontaminate them, just use those very special cleaner pads for camera's sensors instead. U can sllightly wet the pads with the best quality propanol or cosmetic distilled water available in the market (some proffesionals talk even about acetone but i don't like such kind of risks), 'cause flooding the discs it's unnecesary & u'll live a synchro nightmare if those marks dissapear..., or a total data loose. Anyway, u've gotta do this kind of clean ops very carefully, avoiding always to touch those synchro marks. Personally i do a final clean step by blowing the whole open structure with air at 25°C very near to the extractor's filtered fan to be sure as possibly of not leave debris inside. This last detail is very unlikely, but it can be helped a lot through the interface & software of AceLabs or Dolphin; you an execute a high speed platters spin leaving the heads stack in sleep mode to help the case's filter to trap debris before start any analisys & data rescue ops.
@@NACHOXVALLE Thanks for your comment Ignacio - Precision work needed here. It would be quite easy to get this wrong and render the drive totally useless.
@@kingkappa9916 U'r welcome. It is, that's why much practice & discipline helps a lot. I've lived that nightmare, that's why i've learned. I've cleaned a little room as a fanatic, later i've built a big glass box with holes for hepa13 filters and large anti-static gloves, green and white leds on the top, and a couple of hepa13 air conditioners; a very little one (5v) inside the box and a larger one for the entire room. Breathing through a mask is necessary, and proper clothes for the job, covering the hair too, almost as a covid helper volunteer. But the thruth is to get several functional and non-functional hdd's (non vital for nobody) & start to experiment. Another essential for those who can't buy PC3000 or Dolphin sets is to work through Linux distros or DOS plaforms, instead Windows or MacOs, because a huge stress difference at the moment of get a pacient drive image.
My favorite recovery channel
Hey, thanks!
In what order is the data stored on the platters? Intuitively it would seem that it should be interleaved for maximum speed.
Erkin, thanks for answering the platter question, can you show how you physically decapitate heads off the head assembly stack ? or at least talk about the process if you can
Great video, does that platter suction device hold the platters in place? I thought the platters had to be oriented in the same position in order to be read. The way I was taught was to use tape when taking out platters.
They have to be more or less. It's the ones that need to balanced are a pain in the butt. But ones that sit snug are good to line up by etching / marking the edge
@@hddrecoveryservices ahh ok, thank you!
What do you use to clean the platters? And what do you not use to clean the platters?
Hello. How are you? .. I want to start in this world of disk repair and data recovery. I have very little experience for now. What do you recommend me? .. where to start? .. are there courses to do online ?. What tools and software to start with? . Thanks a lot. Your videos are inspiring. Greetings from Argentina
noob question (just found your channel) - is it ever worth getting the data from the good heads, then going back and trying to see what remains on the damaged surface? [30 years ago I worked on the production line for the Hewlett Packard Coyote 2 HD - 80MB!! I worked the degreasing machine that cleaned all the parts before assembly]
usually, we try and see what we can get with original heads first. Head stacks with multiple heads most often can be manipulated via software
Would have wanted to see a bit more about the decontamination process of the platters, although I do understand that the exact procedure is a trade secret. At least some detailed before/after pictures to show the effectiveness.
Maybe on private classes this kind of thing could be explained. As it is every second hard drive we get comes in opened. Dealing with unsuccessful decontamination attempts is not my wish list :)
@@hddrecoveryservices I'm not the target group to get training on it. I read on a few other sites, and I think just a superficial look on how the decontamination works (chemically, mechanically, abrasives, polishing) would more than suffice, just to explain what you're doing in between the jump cut, and how long it takes you. Although I totally understand if you don't want to share.
So, this is how surface platter damage look like. It's frustrating how a small damage could make a disk unworkable. It come out without warning!
detailed repair videos, I have 3 x 2.5 drives which i now want to try to fix....... slowly but surely I will try to troublshoot these. Your videos make it look easy but I am sure it would not be
Seeing this video gives me a small glimmer of hope that you can possibly help me. Contacting your company right now!
Sounds good! Will be happy to help
What a great video! Thank you for sharing! I am assuming when removing platters, they need to be aligned, correct?
Yes
Keep up the great videos, please! Thank you once again!
Do you use combs specific for each model hard drive?
i enjoy watching this work you are doing... just don't stop uploading videos. and you can do that more often even it looks like that same issue as you had- once... i had only few bad hdd-s but never ever i have the exact same issue.. ;)
Keep up the good work and waiting for the next upload..
Can anybody recommend a company with this level of skill in the UK?
I cleaned the hard disk with a tissue and cleaning liquid. Did this damage the hard disk? Or not? It basically does not work and makes a sound. I wanted to transfer the disc to another healthy hard disk to save the data.
Yeah you killed it
were you in a clean room when you did this?
Thanks for your videos. With a drive with more than platter, does the platters must be syncronized for normal use in PC? In your video you seem you did not care about it. Others use scotch tape to keep the platters syncronized.
After work on platters hard drive will never work on its own. We use special tools such as PC3000 to keep drives on life support.
@@hddrecoveryservices Thank you sir. One question more: If there is only one platter and we change head assembly, does the drive work on its own again?
Can I use a dvd optical drive to read hdd platter for data recovery
Yes
At 4:35 you said that the disk must be decontaminated. Why didn't you opened it in a clean room from the beginning? Wouldn't have that prevented the disks from getting contaminated?
We work in laminar flow benches. The air is purified inside of the bench to spec. You are confusing the type of contaminants that we are talking about. Disk, when they grind, will spread magnetic platter dust inside of the chassis. That will lead to platter contamination on the entire platter pack.
How you can dislike this video ?? This is crazy work, i would love to have your skills in this ! Are you working alone ? Can you show us how you cleaning the platter in the future video ? Thanks a lot.
How do you maintain Platter alignment with this type of platter extractor ?
Hello. What is the scissors you use? How far does the cut?
i have my 15 gb HDD maxtor which crashed and have a scrash from the head , how much it costs to recover the date from such large scale damage ,? it was my oldest hdd full of memories i was sad for its death , i opened it saw the damage and closed it
When you screw back the hard drive cover is there a specific torque setting?
Hi bro, your videos are practical classes, one thing i did't understand about head cutting.
Head cutting is not just a mechanical process. Drive needs to be prepped to understand that head is missing and to keep translator intact
This was super cool. Thanks for the content!
How much total did you charge for the work?
Your video is great I am from India and I want to give you my damage harddisk 1tb W.D click sound problem and head damage
Chandigarh data recovery can help with that. Owner's name is Amarbir
Can you please email me process and payment sir on my mail id harshvadan1992@gmail.com
Because I am in India how can I give you hardisk and payment method? Please suggest me
I have a hard drive that just went down on my tivo and I just ordered an new hard drive but I have 6 years of TV shows that Id like to keep. I opened up the unit and destroyed the head but there is no damage to the discs. Id like to put the disks in the new hard drive. What make me angry is if I had just left the unit alone and just changed out the electronics, I would be up and running but no, I had to damage the heads. can the head with all the information be swapped to the new exact same hard drive?
How can I get into contact with you. I want my data recovering and I feel like you can help me.
Do you have any examples of visual platter recovery?
hello I have a scartched hard disk platter problem. my hard disk is wd 4 tb.could you please recommend to me a service place to repair the hard disk? Tanks
Excellent engineer and tool.
THank you Toni
Lesson of the Day Backup your data so you don't have to cross fingers at data recovery.
Not to mention it's very expensive
So glad I had my noise canceling headphones on for this.... Very educational. Hope to send you some business.
awesome video, thanks for the cool content. you data recovery guys are wizards!
1:48 Is the damage visible on the video? I'm just curious how it looks like and how big it is.
Hi, very much impressed by your work, i want to have an data recovery of my Harddisk which is water damaged. Will it possible to recover my data from water damaged harddisk
I don't know. How can I answer your question without seeing it first 🤣
Where can you buy the tool that you use to keep the space on the heads when removing that part so they don't touch?
apexlabtools and hddsurgery
PRO in action!!!
Hi5 dude
Hey Erkin! We talked a bit maybe 6 months ago through phone and Email about my Seagate with platter damage on the top platter surface. Any chance a process like this may work now? Back then it was discussed as not likely. Great work again! Great video.
Maybe, sorry but I don't remember what I would have talked to someone 3 days ago :).
Please drop a new request here: www.hddrecovery.ca/contact-us and we will catch up again
Hi! I have a question, quite important. I have got a Hitachi HDD 3.5 a few day ago. Before someone was trying to repair it. I found out that the head was really damaged, but the biggest problem i found out on the platter. Looks like someone was trying to clean the platter with alcohol and napkin. I changed the head to the new one, from the donor HDD but looks like it cant read the platter. Can you tell me please, what you use to clean the platter when there are some fingerprints or even worse?! And if it was cleaned with something like alcohol, is that still possible to clean all that out and recover the data? Thank you a lot in advance!
The whole time your doing this, all I hear is The Bionic Man theme song! I must watch too much tv!
great video. can u please share your work place. I need some data recovery service. please reply.
www.hddrecovery.ca/contact-us
Wondering if you have any solution for Verbatim's 128GB Store 'n' Go Vx450 external SSD. It has 2 components. After initial observation and comparisons with the identical SSD drive I learned that the main component, the connector is working, however the part 2 wit the additional card controller interface and 4 memory chips is not working. Also, I learned the back side of chip has pins. Wondering, what is the easy way to recover data from the driver. Any videos to share?
I am not good for English. But the prcedure and viewpoint are great!!
can u show us psl how to clean disk if there is dust or dirt on it even if its not dmaged ,
:( unfortunately not. I don't want to encourage ppl to do it at home. It's a very fine skill and TH-cam will make it look like it's easy. End result we will be getting more drives that hometechs tried to repair
@@hddrecoveryservices am an electronic technician and now am getting into data recovery in my country Algeria . still learning so for education purposes why not? or maybe u don't want to share technics >
but thanks anyway
whats your take on the most recent seagate driver? exos... ironwolf...
Same thing. Tools keep up with those. New WD stuff is different story
Hi. I have emailed you and I am hoping you can help. just so I understand the recovery you are doing here. You are eliminating the damaged platters by removing the heads that would usually come into contact with scratched platters? I have a HDD with scratched platters on #3 and #4 and was told that it is unrecoverable as they just damage the donor parts when they were installed but looking at tis recovery, suggests that it may be the way to recover some of the data at least.
with correct approach, partial recovery is possible. Not cheap by any means, but possible. Best way to contact us Dean is by this link: www.hddrecovery.ca/contact-us
Got your email, and responded
Platters vertical alignment to each other is no longer important? Why?
tools we use allow us to to many things in post
Hi. I am going to build Supermicro workstation for 3D Graphics soon. I have dilemma in choosing storage. What do you recommend for high end hard disk drives? I mean the long lasting ones, durable. No need to be fast, but durable. Thanks
Back up is the only long lasting solution
If I may ask, hwinfo show on one of my hdd(toshiba hdwd130) this: "Read Recovery Attempts:621
&Number of Mechanical Start Failures:6", should I consider buying a new hdd and copy my data ?
if you uploaded a 3d model of the tools you use you'd be a godsend. it would allow some of us to make our own tools rather than spend thousands of dollars on what is basically fixtures and custom hardware..
Hi, would you make a video about the worst and the best hard drives on the market, or is just an unwritten rule that people don't speak about them? Is Seagate really that bad?
There is no hard drive reliability data available, backblaze the only company who shares their data, but those drives mostly enerprise.
I'm mostly intrested about Toshiba drives as a cheap alternative instead of WD black. I only have one 2,5 years old Toshiba drive wich works fine and several WDs, two of them are 11 years old, one Blue it developed 2 bad sectors after 10 years, the other one is Black still fully functional.
We don't test how good or how bad they are. We recover what comes in. It's hardly has any statistical impact. Yes we get a lot of WD passport and Seagate mobile, but that's because they sell like hot cakes and ppl buy them the most. As a result we see a much higher numbers of them failed than say Toshiba. That doesn't make Toshiba drives any more reliable
Hi. Thanks for the amazing content that you are making. I have a 1TB western digital hard that has a head problem due to falling and a recovery company changed it's heads and said head swapping was not successful and it's data was not recoverable, can I do anything else or is there any hope that a second change of heads by someone skillful like you help recover my most valuable data?
You're answer will help a person in need a lot and bring back hope to several families. I'm waiting for your answer. thank you.
Hi Erkin, what are your thoughts on burnishing and gliding procces on damaged platters? Does it really make a difference for data recovery from those platters?
I don't know if those machines have any benefit as I never used them. There are other ways that work extremely well. All I can say is that we get ubrecovered drives from company that claims that this burnishing machine does magic, and we end up recovering the content :)
@@hddrecoveryservices thanks for the reply! Don't get me wrong, i'm a fan of your work and need help here in Istanbul/Turkey. I've got a hdd that contains 15 years worth of memories with crashed heads. :( Do you accept any cases out of Canada?
Maybe a short video on the head modification procedure (basically where to cut it off at). You should also do a patreon thing.
Haha, you and every other data recovery company owner :). We may be teaching classes on the subject, but not online
@@hddrecoveryservices That was meant for others, I don't own a data recovery company but yeah I get it that you dont want to give out the secret sauce.
Very relaxing nerdy video. THxX
Glad you enjoyed it!
@@hddrecoveryservices how relaxing is the price for this kind of job? is it cheaper if the client can supply a donor? and is the statement "the damage is over the area used for drive initialization - this is unique to this single hard drive and cannot be recalculated" correct? Watching this video, it would appear that it is actually false?
@@phishu106 LMAO If a client knew how to supply the donor drive, they would be doing the work. It is a lot more than matching the same drive model #. If you asked me that in my shop, I would know right away you were cheap and I do not want the business. Really, no clue on donor drive from boards, BIOS, heads, et cetera. I've used 3 drives for 1 data recovery job before-this work is not nearly as simple as it looks on TH-cam and I have 25+ years in this business.
What are the tools that you use?
So how did you actually clean the detritus off the platters? Was it just filtered compressed air?
No, not with air. But I don't want to encourage ppl to do the same. We get enough wrecked and contaminated drives that were opened at home as it is. Last thing we want are cleaning attempts gone wrong :)
@@hddrecoveryservices Fair enough. I know enough to know that I don't know enough to even think about trying the kinds of things you show off on your channel. I was more curious as to what the cleaning process involves, even if that answer is "secret blend of chemicals" or somesuch.
Dam, you really have to know a lot of things to be able to handle that PC-3000 program because you can easy totally brick a hard drive otherwise.
Hi i have micro Sd card can not detect on camera or computer
i want recover data,There are some important wedding raw pictures on it.
how can i sent it to you??
i live in indonesia
How do you get the platters rotationally aligned after removing them?
I think there are some marks on the platters that he aligns. There was a discussion about this under a different video.
At 6:57 start a life of DJ , call people who are having hard disk problems and dance with them ...
When the dance over, hard disk get itself fixed, believe me.
Excuse me, I have a question for you.
From where have you learned data recovery?
Doing this job since 2005 . There is no specific place to get all the knowledge. You get it by working with tools a s learning as you go
@@hddrecoveryservices Thank you :)
@@hddrecoveryservices I highly recommend you to make online classes for people who wants to learn this knowledge.
(paid online classes). Please, think about it, you will help a lot of people over the world.
Seagate 3TB. The most dead HDs I have.
Recover any of them?
No. I had backups and don’t have the time or want to waste money fixing them!
pepeshopping
Well its not like you are fixing them, its more like you force them back to life just to get your data our and then let them off the life support.
My favorite IT sentence: "Users are divided into those who do backups and those who will do them."
I prefer have backups and not need them, than need backup and not have them.
this is not for fixing them as Laharl says, it's for those who did not have a backup when it was too late. Fixing a physically damaged drive is not possible simply because you will have to use a working drive to repair the damaged one. If it takes 1 to fix 1 then it kinda defeats the purpose...
I enjoyed watching again. great vids Sir.
Out of pure curiosity, is it possible to switch platters to read them with healthy heads and then use software to combine data from platter #1, platter #2, platter #3, etc?
With some drives yes. But not without special modification and programming
hello What software can I use for hard disc diagnostics instead of PC3000 ? ,I am searching for a software which can replace PC3000.
Urgh. Seacrap drives :/ I've more or less refused them since the 1TB fiasco.
Not to mention that they always top backblaze's annual failure rates. Plenty of work for you tho so I suppose it's a good thing :)
:) they pay the rent
I sawanother video and the guy was very concerned about platter alignment and used scotch tape to keep platters aligned, but seeing how you work, it does not seem so important. What am I missing?
He seems to be very secretive about this topic. I have been wondering if he has discovered alignment is not as critical as everyone expects.
not really secretive, I just don't want to encourage people to kill their drives beyond repair sorta speak. Without proper explanation, and guidance its a highway for irreversible nightmare. We get enough opened hard drives as it is :)
Depends how you look at it I guess.i dont see it that way.
I really don't see an average person split disks apart on their own to recover data. Data recovery business who want to learn this, will get a chance to learn it from us on future.
@@hddrecoveryservices Thanks for the reply... I have asked this question before with no reply. I think you reply confirms that alignment absolutely does matter. I thought maybe since PC3000 is controlling and reading the heads independently, alignment is no longer critical.
is it possible to recover any data from the scratched disc? the parts that have not been damaged?
In some cases yes. Where the head travel could be restricted, but not in this case. Deep scratch is few mm after the parking ramp will destroy new parts immediately
Hello, how are you? I work in this area here in Brazil, and I would like to know if the records do not lose the sync of the CYL when you take them out to analyze. When I pulled the media out of an HD and didn't keep them perfectly aligned, the HD can't boot ... Can you help me?
By the way, your videos are awesome
Enjoyed watching you your an expert thanks for sharing
Hello, Dear its really too good. I love to understand how it has been done ..
Do you have to use non magnetic tools?
Preferably
Sir.. is it possible to recover datas from a damaged platter at the center of harddisk.. ? Pls reply..
Hard to say
Can the discs in hhd wd 3.5 160 be shifted by 1 mm or should everything be 0 mm there?
It may have an effect on performance but I don't think it would be a problem.
@@hddrecoveryservices Thank you for the information, the motor phase burned out, had to rearrange the disks,👍
thank you for the education!
No worries