Studio Rescue - Episode 6

แชร์
ฝัง
  • เผยแพร่เมื่อ 6 มี.ค. 2011
  • Francis Buckley. Grammy winning Audio Engineer. All round great guy. Project studio fairy godmother?
    In Studio Rescue we join Francis as he visits a range of home studios and combines the fundamentals of acoustic science with a few hard-earned industry secrets to get the most out of the available space.
    This time around Francis drops in on James Hunt who has a typical project studio set up in his bedroom. With plenty of equipment he's having problems getting the right sound and has asked Francis to lend a helping hand.
    Is your studio in need of rescue? Visit www.studiorescue.com and Francis might just be knocking on your door next!
    See this and many other specially made programs for the musician, engineer, producer, photographer and audio enthusiast at .

ความคิดเห็น • 791

  • @lazyflame2
    @lazyflame2 10 ปีที่แล้ว +830

    lol you know hes putting that drum kit back in when he leaves

    • @nos0323
      @nos0323 9 ปีที่แล้ว +25

      thats what i was thinking lmfao XD
      TBH i kinda dont like how the guy takes out this and that without asking if he uses it (for example: the drumkit)

    • @ThatGuy-ep7xq
      @ThatGuy-ep7xq 9 ปีที่แล้ว +4

      nos0323 It's optional. If you don't want them to do anything, ask them to leave.

    • @VengefulHater
      @VengefulHater 9 ปีที่แล้ว +11

      gettin' tired of this mic shit :D

    • @cees6827
      @cees6827 9 ปีที่แล้ว +1

      Robert Dimitrov so true omg

    • @Foouhomeyg
      @Foouhomeyg 8 ปีที่แล้ว +1

      +lazyflame2 LOL Oh man that was a good one! Because it's so true! lol

  • @JMNTN
    @JMNTN 8 ปีที่แล้ว +420

    He just needed someone to clean up his room

    • @SpyderBlackOfficial
      @SpyderBlackOfficial 8 ปีที่แล้ว +2

      Lmao

    • @williss11
      @williss11 7 ปีที่แล้ว +1

      lol he hardly did anything...

    • @richjones7313
      @richjones7313 7 ปีที่แล้ว +5

      what else can they do? he lives in a shoe box!

    • @aztr0k1d
      @aztr0k1d 7 ปีที่แล้ว

      ILLUMINATUS those pink fluffy handcuffs tho 😂😂

    • @rich369963
      @rich369963 7 ปีที่แล้ว

      lmfao

  • @youjotr9876
    @youjotr9876 8 ปีที่แล้ว +249

    The kid looks so excited, i almost started crying, such an emotional moment.

  • @mattclark379
    @mattclark379 10 ปีที่แล้ว +141

    "Alright, first thing's first; you've got a Creed poster on the wall, let's go ahead and get that out of here"

    • @jordanb.4514
      @jordanb.4514 5 ปีที่แล้ว +3

      This should be the top comment

    • @gabriel99thomas
      @gabriel99thomas 5 ปีที่แล้ว +4

      I'm looking at the Blink 182 posters lmao

    • @brianleechee
      @brianleechee 3 ปีที่แล้ว +1

      Hahahaaa!!

  • @ywamdan408
    @ywamdan408 8 ปีที่แล้ว +268

    Wow you can feel the awkward

    • @mikeosbourne1238
      @mikeosbourne1238 7 ปีที่แล้ว

      westred

    • @mbf6160
      @mbf6160 5 ปีที่แล้ว +7

      He walked in like that uncle you haven't seen in years but mom wants him to talk to you because your behavior in school and dads not around 😆

    • @marklondon2008
      @marklondon2008 4 ปีที่แล้ว +2

      @@mbf6160 lol - you read a lot into that.

  • @jeptar007
    @jeptar007 7 ปีที่แล้ว +64

    I bet you as soon as Francis left James put all his shit back the way it was and just kept the mic and acoustic treatment.

    • @isaiahpearson4722
      @isaiahpearson4722 5 ปีที่แล้ว +4

      jeptar007 yeahhhhhhh he wasn't thankful cause he was thinking I liked my shit the way it was.

    • @GoldenProductions2019
      @GoldenProductions2019 2 ปีที่แล้ว

      I bet he kept it the way it was cause he will get a much better sound the way he has it now I do audio engineering myself and I mix music and I know he will get a much better sound and mix with what Francis did for him
      So I don’t think he will change back after he realizes that he can get a great mix

  • @cooper.mp3875
    @cooper.mp3875 5 ปีที่แล้ว +69

    just watched this, this guy (James Hunt) does mixing for TDE now, Credits including Kendrick Lamar
    SZA
    Schoolboy Q
    Isaiah Rashad

    • @officialWWM
      @officialWWM 4 ปีที่แล้ว

      I've never heard of any of those people..

    • @zay4342
      @zay4342 4 ปีที่แล้ว +7

      Music Islife you’re kidding right

    • @officialWWM
      @officialWWM 4 ปีที่แล้ว

      @@zay4342 I'm as serious as a heart attack. I'm guessing they are US artists? Well, guess what? Not everyone lives in the US and not all US artists are successful overseas.

    • @RedStl
      @RedStl 4 ปีที่แล้ว +6

      Music Islife dude. Kendrick Lamar is right behind Drake as the biggest rapper in the world right now lol.

    • @officialWWM
      @officialWWM 4 ปีที่แล้ว +1

      RedStl never heard of either of em...but then, only steers and queers listen to rap music round here...

  • @The247th
    @The247th 9 ปีที่แล้ว +298

    This kid is like ok.. ya.. cool.. whatever..

    • @Darksagan
      @Darksagan 9 ปีที่แล้ว +1

      ***** HAHAHAHAHAHA right.

    • @jerometaylor4243
      @jerometaylor4243 9 ปีที่แล้ว +9

      ***** Agreed, I'd been hopping all over the place with the new microphone and paneling that was setup!! Some folks!! Come rescue me dude!!!

    • @tommyarmour68
      @tommyarmour68 9 ปีที่แล้ว +17

      ***** I'm thinking he was still bummed about losing his TV and Dresser.

    • @PDXVoiceTeacher
      @PDXVoiceTeacher 8 ปีที่แล้ว +11

      +The247th Looks like he has the privileged life of mommy and daddy's money buying him "Music Stuff." His parents' connections probably landed him this opportunity. You can tell when these boys react the way he does. I'd be doing fucking cartwheels.

    • @icecreamforcrowhurst
      @icecreamforcrowhurst 7 ปีที่แล้ว +2

      To be fair to the kid, Mr. Fixit guy never gave the kid a chance to say 'thank you' when he gifted him the fancy mic, the guy never stopped talking long enough for him to get a word in.

  • @Darksagan
    @Darksagan 9 ปีที่แล้ว +306

    I hope that kids music is more energetic than his personality.

    • @bpali2001
      @bpali2001 9 ปีที่แล้ว +1

      marcuelcajon lol

    • @f3drumm3r51
      @f3drumm3r51 5 ปีที่แล้ว +1

      Ahhahah

    • @truthfulrobot9295
      @truthfulrobot9295 5 ปีที่แล้ว +3

      I think this punk lost his personality along with his home studio lol

    • @joeporter107
      @joeporter107 5 ปีที่แล้ว

      He b awrite

    • @donnybristol
      @donnybristol 4 ปีที่แล้ว

      Such passion! 🔥🤷🏻‍♂️

  • @ganjabeans
    @ganjabeans 8 ปีที่แล้ว +113

    "Maybe we can loose this dresser over here, open up some space in the corner, maybe get rid of the autographed and framed Creed poster..."

  • @dubsteppa420
    @dubsteppa420 7 ปีที่แล้ว +19

    Why do I keep watching these. They're so bad, yet so good. I don't understand

    • @gpie4850
      @gpie4850 2 ปีที่แล้ว

      It's like a mad tv sketch

  • @JordanTheMinecrafter
    @JordanTheMinecrafter 7 ปีที่แล้ว +13

    0:25
    * camera crew walks in, sets up equipment for 5 mins then finally starts recording *
    * Francis walks in *
    Francis: Hey James!
    James: Oh hi Francis, I had no idea you'd be here!

  • @diderkamal1
    @diderkamal1 5 ปีที่แล้ว +7

    This kid was one of the audio engineers on Kendrick Lemars To Pimp A Butterfly!!!! He's won an award for it and everything its insane, Google his name now

    • @rodemic
      @rodemic  5 ปีที่แล้ว +1

      Yep! How crazy! We're super happy for James!

    • @Xypter
      @Xypter ปีที่แล้ว +2

      Wow that's incredible! From one of my favorite albums too. From bedroom to studio.

  • @theR0ck3tsumm3r
    @theR0ck3tsumm3r 8 ปีที่แล้ว +2

    So positive man! Love what you're doing.. Much love

  • @Amyesparami
    @Amyesparami 7 ปีที่แล้ว

    I love this show, the mic giveaway moment is priceless here¡ One of the best episodes.

  • @demodeiowa
    @demodeiowa 5 ปีที่แล้ว

    Gotta love this show. Amazing!

  • @B2sick
    @B2sick 10 ปีที่แล้ว +110

    lol they just cleaned his room

    • @Ex0rz
      @Ex0rz 5 ปีที่แล้ว

      Well sometimes thats all it takes.. If you have too much stuff in your room it causes the sound to bounce all around. But yeah all the did was get rid of stuff and add one basstrap and one acoustic panel :D

    • @AudioReplica2023
      @AudioReplica2023 5 ปีที่แล้ว

      lmfao

    • @kariayamkaridugong3575
      @kariayamkaridugong3575 5 ปีที่แล้ว

      Ex0rz check out Dan Baker room studio on his channel.. 😁

  • @maverickturner8699
    @maverickturner8699 3 ปีที่แล้ว

    I just found out about this series and just in time while I redo my home set-up! awesome

  • @RefugeetheDJ
    @RefugeetheDJ 5 ปีที่แล้ว +5

    When he said lose the drum hit, he regretted this whole thing.

  • @KoolKatRecordingStudios
    @KoolKatRecordingStudios 8 ปีที่แล้ว

    Yous taught me so much. Thanks & I like how you made sure you cleaned off the monitor. seriously. Great stuff man Awesome! Thanks

  • @brutus8123
    @brutus8123 5 ปีที่แล้ว +8

    When he brings the mic “what is this?” Lmao

  • @partycity55
    @partycity55 9 ปีที่แล้ว

    Awesome video - i just added to my Favorites ! now I'm gonna watch all the Episodes

  • @whatisiswhatable
    @whatisiswhatable 5 ปีที่แล้ว

    Digging this series.... hope you guys still do it!

  • @CrassZorro
    @CrassZorro 10 ปีที่แล้ว +154

    Now...rescue his musical taste.

    • @Ex0rz
      @Ex0rz 5 ปีที่แล้ว +1

      Savage!

    • @420scene
      @420scene 4 ปีที่แล้ว

      CrassZorro Creed, yes please rescue that taste but Blink 182 for the win. Haha.

  • @tnt767
    @tnt767 10 ปีที่แล้ว +8

    Francis ought to have seen that creed poster and worked straight back out the front door.

  • @dbrown1762
    @dbrown1762 11 ปีที่แล้ว

    Man I've learned so much in just 2 videos hosted by Francis that I'm so hyped to start learning more and setup my first home studio this Christmas. Thanks a million.

  • @Ryansrangereport
    @Ryansrangereport 8 ปีที่แล้ว +7

    Room treatment does make a ton of difference. These videos are slightly corny , but I enjoy them.

  • @Excaidus-Metal
    @Excaidus-Metal 5 ปีที่แล้ว

    I really like these videos. This is how a lot of producers get started including myself.

  • @n9nelives96
    @n9nelives96 5 ปีที่แล้ว

    I use to watch this when I was 14 and just started out... wow can’t believe TH-cam recommended this to me after so many years

  • @channieljoshua
    @channieljoshua 5 ปีที่แล้ว +1

    And that's how you saved his studio awesome 👏👏👏👏👏👏

  • @peter_smyth
    @peter_smyth 7 ปีที่แล้ว +8

    Reaching the rack equipment looks a pain in the new setup.

  • @Excaidus-Metal
    @Excaidus-Metal 6 ปีที่แล้ว

    I have to admit, when I first started watching these videos I was highly critical. But I do enjoy these videos. Reality is not everyone is going to have a professional studio, and many beginner/artists have studios like these. Good enjoyable videos!

  • @rodemic
    @rodemic  11 ปีที่แล้ว

    Thanks for your question. We're hoping to branch outside the states in the next series, so be sure to get your application in!

  • @alexanderprodt1652
    @alexanderprodt1652 11 ปีที่แล้ว

    Sound Masters at its finest! Great video Mr.Buckley

  • @driven9863
    @driven9863 11 ปีที่แล้ว

    Francise and Rode microphones. Thank you for taking your time helping Artist, Bedroom Recording enthusiast. I enjoyed watching and learning.

  • @Beko1993
    @Beko1993 10 ปีที่แล้ว

    thanks! that video teach me alot of the changes that i need to do in my studio.

  • @00Mass00
    @00Mass00 11 ปีที่แล้ว

    Gotta love the sound fx with the stuff from his room

  • @myboyroachbeats1026
    @myboyroachbeats1026 6 ปีที่แล้ว

    James has Grammy's now and he's getting more 2018. It all started here. Thanks Francis

  • @TruckBeats1
    @TruckBeats1 11 ปีที่แล้ว

    Love this show!

  • @Renebonilla3
    @Renebonilla3 9 ปีที่แล้ว +20

    so please mtv(Francis Buckley) pimp my studio

  • @DaMediaGuyProductions
    @DaMediaGuyProductions 8 ปีที่แล้ว

    Love what you do. Little things can make a big difference. I have applied, I need a rescue.

  • @DragisaBoca
    @DragisaBoca 8 ปีที่แล้ว

    This is so brilliant...

  • @CornelioAustin
    @CornelioAustin 5 ปีที่แล้ว

    Awesome. I love the simplicity here. I recorded a ton of records on Rode and still have one that I use daily.

    • @420scene
      @420scene 4 ปีที่แล้ว

      Cornelio Austin Same here man. I got the NT1A.

  • @DamnDealDone
    @DamnDealDone 9 ปีที่แล้ว +39

    Ouch, sound waves don't "develop". Let's put this to rest already. Standing speakers on speakers is not a good idea. You will get sound from the speaker that isn't turned on because of sympathetic vibrations.

    • @420scene
      @420scene 4 ปีที่แล้ว

      Damn Deal Done exactly. I like either the long stands or something like the ISOacoustics.

    • @robertreynolds9961
      @robertreynolds9961 3 ปีที่แล้ว

      Oops..im guilty too

  • @thelinkofperfectioncharity9469
    @thelinkofperfectioncharity9469 5 ปีที่แล้ว

    Best Pedagogy ever Made; Real instruction

  • @TheProgmagog
    @TheProgmagog 12 ปีที่แล้ว

    I am always envious of these youngsters with Pro Tools rigs in their bedrooms. I mean, now, I have an HD3 rig and a C24, Neumann mics and outboard analog heaven, but that is after about 20 years. At these kids age I had a Tascam PortaStudio 4 track cassete deck. That was the home studio of the day. I dont think they know how good they have it:)

  • @dilatedgraphics9667
    @dilatedgraphics9667 7 ปีที่แล้ว

    Thanks for the video it was great. Learned some new tricks!

  • @joelindquistregeneration5991
    @joelindquistregeneration5991 8 ปีที่แล้ว

    great video! and the flexi screen so cool.

  • @djkurtstudio
    @djkurtstudio 5 ปีที่แล้ว

    I used the mirror trick when putting the pads up in my studio. My room is pretty big so I had to put quite a few up. Then I went round and clapped and it wasn't until I put the last pad up that my room was completely dead in every spot. Sounds awesome now :)

  • @lesolak843
    @lesolak843 9 ปีที่แล้ว

    I liked how this company tries to help. subscribed!

  • @chrisjs6228
    @chrisjs6228 6 ปีที่แล้ว +36

    This should be in a cringe compilation

  • @shawnrobinson6783
    @shawnrobinson6783 9 ปีที่แล้ว

    thanks for the great information studio rescue!!!!!!!

  • @rodemic
    @rodemic  13 ปีที่แล้ว +1

    @SpeedFreakNO Francis says that the panels on the back wall are placed so they catch waves coming directly from the speakers. He usually starts with the area in the center of the wall and see how that works. Again don't use too much, start with 1 or 2 panels and see how that sounds. Every room is different. You could also try some kind of diffuser to not absorb the wave but break it up so it doesn't bounce right back at you.

  • @lewchootrain
    @lewchootrain 7 ปีที่แล้ว +31

    Uh a thank you would have been nice when they gave him free gear...

    • @ryanbates362
      @ryanbates362 7 ปีที่แล้ว +3

      It's almost as if..he went out of his way to NOT say thank you.

    • @paulafont-cruz3395
      @paulafont-cruz3395 6 ปีที่แล้ว

      LMFAO probably

    • @PuturEyeballs0nThis
      @PuturEyeballs0nThis 5 ปีที่แล้ว

      Its staged and they probably didn't want some kid just talking and being overwhelmed with new gear

  • @Sdbbffsd
    @Sdbbffsd 3 ปีที่แล้ว

    Such a good idea for teaching this

  • @truthscope7531
    @truthscope7531 7 ปีที่แล้ว

    Wow. Very pro. Respect. Thanks.

  • @Cr125rmxr
    @Cr125rmxr 11 ปีที่แล้ว

    I learned a lot from this, thanks for the tips Studio Rescue!

  • @voltaspeeder17
    @voltaspeeder17 12 ปีที่แล้ว

    Dude, your show is awesome! Just what i needed right now, when i'm equiping my home studio. I learned lots of useful tips, so i wanted to thank you for that! Keep doing great shows :)

  • @kace1k
    @kace1k 5 ปีที่แล้ว

    this vid helped me out so much

  • @furryz666
    @furryz666 8 ปีที่แล้ว +15

    Show some emotion son the man just gave you hundreds in gear

  • @mcpeko5773
    @mcpeko5773 5 ปีที่แล้ว

    Love the mirror trick!

  • @agentsixsix
    @agentsixsix 5 ปีที่แล้ว +3

    9:20 That's not a vocal booth. That's just a piece of foam on the least sensitive side of your microphone. Thus letting in all of the room noise from the front, below and above. It does prevent the natural voice sound waves hitting the wall behind it, but don't think you're there in creating a silent recording space just using a curved piece of foam! The foam should be positioned behind your head, not behind the microphone.
    Tip 2: often a large diaphragm condenser mic could maybe not the best option for recording in a non-quiet space. Consider a decent shotgun, especially when doing voice-overs.

  • @whiskeytangofoxtrot8014
    @whiskeytangofoxtrot8014 7 ปีที่แล้ว

    taught me alot about speaker placement and soundproofing foam.

  • @Cletonico
    @Cletonico 10 ปีที่แล้ว

    dope! subscribed! this video just blow my mind and made realize about the acoustics problem in my room and of some friends! from now on i'll be a devote follower! thank you!

  • @ovonisamja8024
    @ovonisamja8024 9 ปีที่แล้ว

    Yup, the guy said it all, after the treatment the place "LOOKS" better. :) Need I say more.

  • @AnnexF
    @AnnexF 5 ปีที่แล้ว

    Awesome! Very informative!

  • @3Pitous
    @3Pitous 10 ปีที่แล้ว

    Very interesting. Very useful . Thanks

  • @ajmilionario
    @ajmilionario 4 ปีที่แล้ว

    This is studio recoarding very good

  • @boothbuster
    @boothbuster 5 ปีที่แล้ว

    @7:55 - LOLed so hard... “uhhh... what’s my line again, oh yeah! Wut is dat?!” (Cue one minute of promo talk from host.)

  • @Bazukosoniko
    @Bazukosoniko 11 ปีที่แล้ว

    woooow caña manabita!!!! best liquor ever!!! greetings from Ecuador!!!

  • @jaredholton3145
    @jaredholton3145 6 ปีที่แล้ว +2

    Studio Rescue: James learns how to clean his room.

  • @ke9n
    @ke9n 7 ปีที่แล้ว +28

    I am not watching a video of some guy cleaning some kid's room. Good bye.

  • @SEMTEX339
    @SEMTEX339 5 ปีที่แล้ว

    He was barricaded in there with the keyboard blocking the way 😂 he was like “parents don’t come in or else I’ll beat you with the drumsticks”

  • @surajs2641
    @surajs2641 6 ปีที่แล้ว

    itd be helpful if you could do a room frequency response analysis at the mix postition before and after with pink noise or a reference track
    great work either way but i think it'd help show people the difference after applying your advice!
    thanks x

  • @rodemic
    @rodemic  12 ปีที่แล้ว

    James is using a Kensington expert trackball mouse. - there are plenty of different trackball models out there, so its worth searching around!

  • @truth7515
    @truth7515 6 ปีที่แล้ว

    How come there any new episodes this is a very informative program and I personally would like to see more episodes?

  • @RoncaBaixo
    @RoncaBaixo 8 ปีที่แล้ว +1

    Im impressed how Francis set the foams on the door so sloppy xD hilarious..

  • @l.mrteera
    @l.mrteera 4 ปีที่แล้ว

    awesome!

  • @MissViciousDebris
    @MissViciousDebris 11 ปีที่แล้ว

    Love the mirror trick, nice one thank you :-)

  • @rubenseydler1790
    @rubenseydler1790 12 ปีที่แล้ว

    great job

  • @HendrixSpirit
    @HendrixSpirit 12 ปีที่แล้ว

    That was sick, if you ever come to Chile (yes Santiago Chile! haha) will be glad to have your help,
    Anyway's that really rocked!

  • @rkem1000
    @rkem1000 10 ปีที่แล้ว

    Wow. Cool video. Keep it up.

  • @javiercacao7475
    @javiercacao7475 9 ปีที่แล้ว +2

    Are you serious? This gotta be on prime TV!

  • @madwa123
    @madwa123 10 ปีที่แล้ว

    what do you think would be the best affordable audio interface for the mxl v67g and at this moment i have a berhinger xenyx1204 usb and it doesnt sound how i want it to any suggestions? i would really like your help

  • @KcDaugirdas
    @KcDaugirdas 5 ปีที่แล้ว +11

    But does that piece of foam spark joy?

  • @mubashiraliproduction2251
    @mubashiraliproduction2251 6 ปีที่แล้ว

    Studio Rescue Nice Work man

  • @carolinaon
    @carolinaon 11 ปีที่แล้ว +1

    Caña Manabita!!! Lol! How does that travel so much!!! Si para mi, Manabi esta a 5 horas!! hahahahha love it!

  • @yRocMusicandAbletonSoundPacks
    @yRocMusicandAbletonSoundPacks 10 ปีที่แล้ว +9

    BUt.....my drums!

  • @Harrysound
    @Harrysound 11 ปีที่แล้ว

    Interesting video. I'm on the right track then with my speakers.

  • @coolmaster269
    @coolmaster269 12 ปีที่แล้ว

    I have the 2nd gen Rokit 8's. I'm very pleased with them the sound quality is awesome. You hear what you mix and master. Can't go wrong really. I've worked with several artist's trying to break into the music industry. At the moment working on an album with a female artist, it is hard work but I love the challenge. I will record my studio set and let me know what you think. i looking for 003 or a digi mixer so i can monitor sing while they r recording their vocals. Thanks again vid rescues.

  • @whistlemusic8572
    @whistlemusic8572 9 ปีที่แล้ว

    great vid

  • @GwopUpEnt
    @GwopUpEnt 7 ปีที่แล้ว

    bring this back

  • @420scene
    @420scene 4 ปีที่แล้ว +2

    First problem is the monitors are just sitting another set of speakers, should be on stands whether they’re on the standing one or the ISOacoustic type of stands, secondly...KRK is no bueno. Yamaha HS series for the win.

  • @PedroBoss007
    @PedroBoss007 9 ปีที่แล้ว

    this should be a reality show on cable i would watch it :D

  • @pierrecosta3789
    @pierrecosta3789 4 ปีที่แล้ว

    Man I would of shown a whole lot more appreciation for the help.
    Just my 2 cents

  • @CalE916Boi
    @CalE916Boi 10 ปีที่แล้ว

    I need to have my studio rescued!!!! Are you still doing this series?!?!?!?!

  • @bennynewqs
    @bennynewqs 8 ปีที่แล้ว +3

    still need to rescue his wall from the creed poster!

  • @gregorymatafonov4726
    @gregorymatafonov4726 5 ปีที่แล้ว

    Hey, where are any sound measurments before\after? Does this foam work?

  • @302NickiFavFan
    @302NickiFavFan 9 ปีที่แล้ว

    What is used to attach the acoustics to the walls? That wasn't adhesive some type of plastic white mount pieces??

  • @OPTIONALWATCH
    @OPTIONALWATCH 8 ปีที่แล้ว

    Would be nice to put the information of shock mount or a link directly to the product and not only the product's site.