Garage Door Won't Open or Close: Force Adjustments
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- เผยแพร่เมื่อ 6 ก.ย. 2024
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If your garage door freezes on the way up or if it stops and reverses directions on the way down, you may need to increase the force adjustments on your garage door opener. This video from Sears PartsDirect shows how to check the garage door for smooth travel, adjust force settings and test the new settings to make sure the door closes safely.
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1. Rule out safety sensor problem
Inadequate up force can cause the door to stop on its way up. If you set the downforce too low, the door will stop on its way down, then reverse and open back up.
If the opener lights are blinking, it’s probably a safety sensor problem. Here's a link to a video that covers troubleshooting problems with the safety sensors.
www.searsparts...
2. Check trolley travel on rails
Check the door for smooth travel. Pull the emergency release rope to disconnect the trolley from the door. Manually lower and raise the door to make sure it goes up and down easily. If the door stops or gets stuck on the tracks, check to see if the tracks are bent or damaged. Fix any problems you find or have a Sears technician complete the repairs.
If the door opens and closes easily, reconnect the door to the trolley and increase the downforce by turning the adjustment screw clockwise. Turn the screw a quarter-turn at a time and retest after each adjustment until the door closes completely.
3. Set downward force
Once the door is closing all the way, make sure that the downforce is not set too high. Excessive downforce can damage anything caught in the path of door. Close the door with the opener and grab the base of the door when the door is halfway down. If you can stop the door using your hands, then no further adjustment is necessary. If you can’t stop the door, reduce the downforce in small increments. Make adjustments until the door closes completely on its own but will still stop if you catch it halfway down.
4. Set upward force
If the door stops without opening completely, you may need to increase the up force on the garage door opener. You can increase the up force by turning the adjustment screw clockwise. Turn the screw a quarter-turn at a time and retest after each adjustment until the door opens completely.
Just like with downforce, test the up force setting for safety. Stop the door with your hand when it’s halfway up to make sure that up force isn't excessive. Continue making small adjustments until the door opens completely on its own and you can stop the door by hand halfway up its travel.
If you don't see force adjustment screws on the motor unit, then your garage door opener may adjust force automatically. Check your owner's manual for more information.
Or call 1-800-437-1673 to speak with a parts specialist.
Find parts for your garage door opener at
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Or click here to book an appointment with a repair technician.
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Thank you! Worked like a charm. Perfect instructions for a door that only opened 6”. Awesome!
This was so helpful! I love how you gave the directions in clear simple terms. No stories, just to the point. So very grateful! Thank you! Another reason to appreciate Sears and Craftsman products!
One quarter turn of the up Force screw cured my garage doors problem! Thank you so much for something so clear and easy to do.
Thanks so much for this. Was doing my head in why our door would only open after giving it a bit of a push. Increased the power setting slightly and it's working better than ever.
Thank you very much indeed, you literally saved me a load of money, my garage door is now operating smoothly.
THANK YOU! Easiest fix ever for my garage door that has been driving me crazy for months! It kept half opening from time to time. Was about to throw it in the garbage...can't believe all I had to do was turn it a 1/4 turn with a screw driver. THANK YOU!
Thank you. This is the exact problem and you helped me fix my garage door.
Thank you so much for this video. For the 9 years that I've had my house, the garage doors would not stop and reverse if they hit something, or if I manually applied resistance, like the man in this video does. I figured I would at some point have to call for a repair. After seeing this video, I realized the down force was the problem. I adjusted the setting and now the doors work as they should. It fees great to be able to fix it myself.
Great help!I just fixed my door after watching your video,thanks a lot!!!
Thanks Wayne! I had opening problem of my 3/4 hp opener since last couple of years, only in winter though.Now it started giving while closing too since a week because of low temperature, I guess. Adjusting the force absolutely fixed it and saved from buying+installing another opener. I like the complete health check you demonstrated so clearly. Great job!
Wayne how do I adjust my craftsman garage door....it starts down then when it almost closes it drops at least 8 inch free fall.....good videos
Rick
Thanks you for using "low" and "high." Other videos just said what direction to turn, but i have an old system that doesn’t twist the same.
Thank you Wayne. You da man. All I did was replace a limit switch, then my door would only open about a foot. Increased up force 1/8 turn and bingo! Don't really know why. It opened fine before I replaced switch. It's not a Craftsman either. Great video
Well taught! I fixed my garage door in a heart beat.
Nice video....a lot learned......I got a craftsman opener I came in my garage with quad and door came down hit rake I had on back broke it.....now the door comes down and just a bit before it closes about 7 inches it just drops......can you help .....thanks Rick
Thank you so much for this! Was ready to call a repairman.
that really help me fix our garage, thx very much
I just bought one that does not work. When I plugged it in the light would not go on and also after pressing the up arrow to open the door, it would not move at all.
Just what I was looking for and worked perfectly!!
Excellent video. Watched 6 videos before this one.
Thanks man, your video helped me fix the issue with my garage door stopping a foot above the ground. you made my day
We're glad to hear that you fixed the problem and that our video helped. Thanks for letting us know.
Still relevant, thanks for the very helpful instruction.
Excellent instructions. Thank you.
Thanks I was having a problem closing my door it would start to go down then it would go up I just adjusted force and it started to work again
We've had our Sears garage door opener for many years and it worked flawlessly until a few days ago. The door would not open so we manually removed the door from the opener via the cord so that the Wifee could get out of the garage. Now, when we press the button to send the glider towards the rope to reconnect the door, the opener goes in reverse instead as if it's lifting the door. Anyone ever experience this and have any thoughts on what could be the problem?
I had that before in my case I forgot to pull the cord/red tab back up towards the ceiling first before sending the carriage down to lift the door.
@@brandona.4600 I figured it out. I had to reset the door up and down settings. For some reason, it got all out of whack.
35’ door! I can’t run it up manually and it shuts off early on the way up and late going down
This was very helpful, it fixed my problem. Thank you!
The newer Craftsman “smart openers” do not have a force adjustment. If there is, it’s not apparent in the book. If something is about the eye and blocks the door it will DESTROY a garage door. Ask me home I know. They only have up and down travel adjustments but they are “Smart” 1000$ for 4 replacement panels.
Awesome! That video did the trick!
Thank you saved me hundreds
👍 excellent video thanks
Thank you!
So my garage door will work up and down but only if I stop it from the bottom. Say I let it close and I stop it with 2 inches or so until the ground. I can then open it no problem with the opener. But... if I let it close to the ground it will not open. I increased the up force and went to max. It won’t open though. Please help. Oh and btw I thought it was the down limit switch and it’s not that.
Thank you sir, this got it fixed.
My problem is that my door will not with the remote or keypad. I can open and close fine from the wall and it will close using the remote but not open
Wayne is awesome!
Hi Wayne, My garage slowly started not opening all the way and eventually when it went down it would open back up. I adjusted the Travel Limits for the UP and Down. It worked for about 10-15 open/closes then the same problem came back. I ordered a new RACK, (the piece that actually pulls the trolley). I haven't received part yet but now the trolley/Rack is running the entire distance of the track and when it reaches the end it makes this horrible grinding noise and won't stop until I pull the power. I think because I was constantcly adjusting the Open/Close Limits it got messed up. How do I reset the Open/Close Limits? Right now it is grinding at the end of the rail at the door. I hope I explained it well. thanks in advance!
Page 37 of the owner’s manual shows a diagram of the limit switch assembly on a typical Craftsman garage door opener: www.searspartsdirect.com/partsdirect/user-manuals/13953225srt1-craftsman-parts-garage+door+opener-manual. We recommend that you unplug the garage door opener (or shut off the house circuit breaker to disconnect power) and open the motor unit. Check the wiring connections on that limit switch assembly and look for physical damage. Reconnect any loose wires and replace the limit switch assembly if you find damage. If you find no problems with the limit switch assembly, then the logic board may not be detecting limit switch signals correctly. You may need to replace the logic board. Some models have a different type of limit detection, so let us know if you have a different type of opener.
i pressed another button my old garage door opener and then i think i messed it up i unplugged the garage box two times and programmed the door opener and it still hasn't worked i need help what do i do ?
Mine clicks once as soon as I hit open and doesn't even attempt to move up. Any chance the torque settings could be the issue? The two sensors by the tracks, one has a green light and the other has a yellow light, is that normal? If I move the sensor around or clean dust off them I hear the unit click a few times while I'm doing that.
There's a chance that you may need adjust the up-force setting on your garage door opener but other factors such as travel problems or a faulty logic board could be keeping the garage door opener from lifting the door. We recommend that you follow the steps in this troubleshooting video/article to diagnose the problem you're describing: www.searspartsdirect.com/article/garage-door-wont-move-motor-and-travel-troubleshooting-video.html . Your details seem to indicate that the safety sensors are working properly. The safety sensors will prevent the door from closing but typically won't prevent the door from opening. We hope this information helps. If you need more assistance, let us know.
@@searspartsdirect Thanks, I'll check that when I'm at this house again. This garage opener hasn't been operated in over a year, so I don't know if something is frozen. I'll try the steps.
Doesn't work. I have my UP adjustment screw turned to the maximum, and the door only opens 2 feet. When it goes to close, it doesn't stop when the door is closed and bends the track! I have tried every adjustment known to man.
Thanks for saving me a service call!
When I press the keypad or remote in the winter have to do it like 5 or 10 minutes sometimes giving up. To get my garage door to open. What is the problem. I change the batteries. And still takes a lot of time or wont go up or down only in the winter
Pull the emergency release rope to disconnect the trolley from the door. Manually raise the door to make sure it goes up easily. If the ice build-up under the garage door causes the door to stick shut during winter, spread de-icer along the bottom of the door to help keep ice melted so the garage door doesn't freeze shut. If the door opens easily, check the remotes for RF interference as shown at 47 seconds into this video: www.searspartsdirect.com/article/garage-door-opener-remotes-wont-work-video.html . If RF interference is preventing the remotes from working, you'll likely need to install the antenna extension kit ( www.searspartsdirect.com/part-number/41A3504/0009/139.html ) to fix the problem. We hope that these tips help. If you need further assistance, let us know the results of the troubleshooting we recommended and give us the model number of your garage door opener.
@@searspartsdirect Its not ice. It goes up freely when I use the opener on the wall. When I use the keypad it may take 20 or 30 times. With a remote maybe about 5 to 10 pushes. The wall button it works right away. Do you think it's the up setting is to low???
Because the opener lifts the door when you use the wall button, adjusting up force won't likely solve this problem because the opener works properly when activated. If you haven't checked to see whether the remotes work when triggered within a few feet of the motor unit, we recommend that you check that issue. You can remove the wireless keypad from its location outside the garage to perform that check on the keypad. If the remote devices work while held a few feet from the motor unit, then RF interference is likely causing the problem that you're describing. If the remotes don't work when held a few feet from the motor unit, then cold weather is affecting the remote devices and/or the logic board inside the garage door opener motor unit. Keep the remote devices indoors so they warm up and then see if they work properly. If they do, then you'll likely need to replace the remote devices to fix this problem. If the remote devices don't work when they're warmed up to room temperature, then you'll likely need to replace the logic board to fix this problem. We hope this additional advice helps. If you need more assistance, let us know.@@problem417
@@searspartsdirect thank you very much
Thank you sir.
Buenas tardes me gustaría un vídeo de como ajustar fuerza de motor craftsman CR1150 le agradeceré su ayuda
I feel like my door could go up more as it hangs down like 8" more than I could, how can i cause it to continue on the tracks longer? there is plenty of room for that...
Look in the owner's manual for your garage door opener for instructions on adjusting travel limits. You'll likely be able to adjust the upper travel limit to fix the issue that you're describing.
he forgot to mention something. If the opener is not opening the door, before adjusting the force, check to make sure you don't have a broken spring. If you do, adjusting the force will break the opener and door.
You may have missed it, but at :45 into the video, we recommend checking the door for smooth travel before adjusting the force. The door won’t travel smoothly with a broken spring.
Hello Sears partsdirect.
I got garage door opener from sear model 139.54931.
I don't know why the motor not working. Just hear single click.
And it not move at all. Can you tell me why..?.
Thanks..
Look for an error code flashing on the up and down arrows on the motor unit and refer to your owner's manual to troubleshoot problems indicated by an error code. If the motor unit doesn't signal an error code, then a wiring failure, faulty drive motor or bad logic control board could be causing the failure. We hope this information helps. Let us know if you need more assistance.
@@searspartsdirect
I had no idea on the wall remote said error code 1-5 ( motor control). When I hit the remote I hear click only. Tell me what happened.?.there's no flashing lights.
Thanks. .
@@hehexe7622 The click indicates that the logic control board is closing the circuit board relay to run the drive motor and open/close the door. If the garage door is bound up on its tracked (or locked), the motor won't run and that error code will be displayed. Pull the emergency release to disconnect the garage door from the opener's trolley and check garage door travel. If the door is bound up, have a garage door technician fix the door to it opens and closes smoothly. If the garage door opens and closes smoothly when released from the opener's trolley, activate the garage door opener and see if the motor runs and moves the trolley along the opener's rail. If the trolley moves with the door disconnected but not when the freely moving door is connected to the trolley, then you'll likely need to replace the opener's motor. If the trolley isn't bound up and the motor doesn't run and move the trolley with the garage door disconnected, then you'll likely need to replace the logic control board inside the garage door opener motor unit. We hope this information helps. If you need further assistance, let us know.
@@searspartsdirect
Do you know how much to buy the motor And how much for the logic control board. I got the garage door opener at sear about 2 years.
Thanks..
@@hehexe7622 The motor costs about $210 and the logic control board costs about $140. Based on the cost of the parts, replacing the garage door opener may be more economical.
Awesome. Thx
I tried that but then my gear broke on the motor in the middle of turning the force down
Thanks, you are a PRO!
THANKS!!!!!! it worked
my door doesnt even move at all and the light doesnt blink, yet I hear a sound. Please help
Check to see if the emergency release rope is pulled, causing the inner trolley to move along the rail without the outer portion of the trolley that’s connected to the door. If the emergency release rope if pulled, reset the emergency release to connect the inner trolley to the outer portion of the trolley. The garage door may move once you reset the emergency release.
If the emergency release rope wasn’t pulled, check to see if the garage door is locked. Unlock the garage door and it should open.
If the door isn’t locked, check garage door travel by pulling the emergency release rope to disconnect the garage door from the trolley. Lift and lower the door fully to check up and down travel. If the garage door binds up on its rails as you move the door, adjust or repair the rails so the door travels smoothly.
If the garage door travels smoothly along its rails, then check garage door opener trolley travel along the rail as shown at 1:54 in this video: www.searspartsdirect.com/article/garage-door-wont-move-motor-and-travel-troubleshooting-video.html. Repair or replace the rail or trolley if necessary.
If the inner trolley doesn’t move when it’s disconnected from the outer portion of the trolley and you find no damage to the rail or inner trolley, then a failed logic board, bad drive motor or a mechanical failure in the drive system can prevent the inner trolley from moving. We’ll need to know the model number of your garage door opener to help you troubleshoot these types of failures.
Sears PartsDirect I think multiple things are broken and worn so I ended up replacing the opener with a new, chamberlain 1.25 horse power, the previous lift master model I had was over 20 years old and 1/2 horse power
What if the door open by its self
Erase all codes as described in your owner’s manual then reprogram all remotes. This will prevent a neighbor’s remote from opening your garage door if your neighbor programmed his or her remote at the same time that you programmed your remote. If the door still opens by itself, replace the batteries in all remote devices because weak batteries can sometimes cause remotes to malfunction. We hope these tips help. If you need further assistance, let us know the model number of your garage door opener and give us more details about the problem.
Now I know what happen to ZZ Top
Wayne just needs some "cheap sunglasses" ha ha
Hi, when my garage door closes it goes all the way down and 1 foot before it get closed going back up. Do you know why?
Check to see if the garage door opener lights blink when the door reverses. If so, then the bottom of the door (or debris clinging to the bottom of the door) may be hitting the safety sensor beam and causing the door to reverse. Clean any debris off the bottom of the garage door and adjust the position of the safety sensors if necessary to correct this problem.
If the lights don't blink, pull the emergency release and manually check the garage door travel along the rails. If the garage door binds up about a foot from the ground during down travel, then repair or adjust the garage door rails to fix the travel problem. If the door closes smoothly when you manually close it, try adjusting the down force as shown in the video.
Thumbs up for that beard
Perfect instructions. Thanks!