The Future of Retail Has WAY More Cameras
ฝัง
- เผยแพร่เมื่อ 26 ก.ย. 2024
- We take a look at how technology is shaping the future of shopping at the National Retail Federation expo in New York. Advancements in image recognition, combined with artificial intelligence, are keeping an eye on both the products and customers - increasing surveillance and decreasing cashiers.
Subscribe to CNET: / cnettv
Never miss a deal again! See CNET’s browser extension 👉 bit.ly/3lO7sOU
Follow us on TikTok: / cnetdotcom
Follow us on Instagram: / cnet
Follow us on Twitter: / cnet
Like us on Facebook: / cnet
Spending more for technology and support than just paying people more!
Welcome to the future... This was unfortunately predicted in the 1950s...
True, but also, alternative to labor shortages. No one wants to work these jobs anymore.
@@natemeins because they don’t pay you anything
This isn't anything new, jobs like typist, street lamp lighter, radio listeners (before radar), or even milk men dont exist anymore.
Amen!!!!! Pay the people!!!
Bridget Carey has been one of the best reviewers on CNET since day one. Along side Brian Cooley 🤙
Dan Ackerman too
there is no such thing as Labor shortage, more people needs job after the pandemic hits and after the inflation, more people are looking for extra cash in their pocket
So basically retail will become the new Facebook and Google. Sharing our shopping habits with advertisers.
Dystopia in action.
I was BEYOND creeped out by Amazon Fresh. It may be time saving but the CX while waslking around felt cold and soulless.
Soul-stealing, even worse
There is an Amazon Fresh near my house. I gotta say its VERY convenient at times. I just carry a bag and my phone. If I need anything I just run over pick it up off the shelf and walk out. It saves so much time not dealing with the lines in the supermarkets. Certain days I'm in line longer than it takes to pick up what I need.
There is no labor shortage. There are corporations worth billions that either want to pay starvation wages or build robots that make their store’s customers into part-time unpaid labor. Another great example of the failure/inability of capitalism to produce shared prosperity.
Well said. They are trying to solve a problem that does not exist
profits above all
It seems like many would spend a lot to punish humans for the win
Given the choice I do not prefer working in the retail 8 hour shift, “labour shortage” as poorly as it’s defined do exist.
Americans are starving regardless of how much they're payed.
What happens when tech takes all jobs.......No one will be able to pay. So empty stores
We gonna build the robots for jobs
@@hipking23 until the robots build themselves
Then the government will have all the control because people will be seeking handouts from them.
You will own nothing and be happy.
@@rickjohnson2859 Yes, and then the robots will get rid of us
Oh boy. Markup from manufacturing to retail is high enough to pay wages but people are tired of exploitation.
Retailers are also tired of exploitation.
It should not be called a labor shortage but a wage shortage. If a business can afford to automate the store they can afford to pay a living wage
The problem isn't that they can't pay a living wage but that they refuse to.
They choose to automate the store because its cheaper than a living wage. Automation is mostly a one time spend, but 20 hr for multiple employees is recurrent and way more expensive long term
@@WELVAS. Yup and it's destructive long-term.
@@WELVAS.That is why I don't do self checkout. I like the human interaction
That look at @3:44. We definitely all feel the same every time we lose more and more privacy “lol”
just curious... How will it impact the shoplifting industry?
Bridget for president! 🥰
Dystopian, with lights! The problem with self checkout isn't the barcodes, it's literally universal, but the people. They already are trying to scan everything by haphazardly throwing things on, probably thinking it's weighing instead of scanning chips. There was nothing wrong with Fresh & Easy stores.
Fresh & easy stores were American vision of Tesco uk supermarket before they pulled out of USA market
@@NicholasJH96 yes, and there was nothing with that. A freaking microwave?! The US couldn't handle it, no civility.
Where company would spend thousand of dollars on robots rather than increasing the wages by a few dollars, what a wonderful world !
Over time it saves a massive amount of money. No need to hire, train, deal with sick days, employee theft. Many benefits.
@@mavfan1 compare that to acquiring, programming , repairs and computer errors of machines. Maybe cost is cheaper
When I was a kid, I was excited for new technology as a way to enhance the human spirit and unlock superpowers within anyone. As an adult, I'm sad that we're using this magic to track, monitor, and remove humans from the equation. I'm avoiding any of these stores moving forward.
Cool and innovative but imagine the risks and consequences when the retailer experiences a data breach..
They get a fine, like they do now in most countries. Especially big ones
There is NO labor shortage. We have runaway inflation and energy costs that have artificially caused the cost of labor to be totally out of phase with the cost of living. Human workers are simply among the first (and not the last) to get squeezed.
Honestly technology in stores should be like this. Its a huge waste of human labor to do small repetitive tasks. The low wage jobs aren't ment to be wages to live off of. The same thing happened in farming. Americans don't want to work in fields anymore because it was low pay and back breaking repetitive labor. Now we are seeing the same thing in stores with low wage jobs. Cost of living is getting more expensive and at some point raising wages to $20 or higher just doesn't make sense because the cycle of raising wages for the same limited output will continue. Hence why we are seeing the automation of these jobs. Most people who work these jobs don't work them as their career goal, they work them as a stepping stone for experience for other better paying jobs or degrees for better paying jobs. Our labor is better spent on more complex tasks after completion of apprenticeships, internships, and trade school as the first stepping stone instead.
I’d rather not shop in a store full of cameras.
That would be creepy if a store that has lots of cameras 5:53
It leads quite blatantly straight towards the Eye scanning part of Minority Report. Lol
The future looks DISGUSTING!
Thanks Bridget your the best.
Bridget Carey is like a fine wine.
Wage shortage or labor shortage? Seems we only get the corporations narrative here.
It looks like you need to provide your phone number at the self-service shops for them to send you your receipt. I already get way too much phishing on my phone. I don't want my store receipt sent to me by SMS. How do I tell a store receipt from a phishing attempt?
News flash Robots can't stop robberies they can only record and alert
jobs always say, "will call you if we need you."
Oo those smart sensors will probably make people more likely to return things to where they found them
I mean... Putting a bunch of things in the wrong place to mess with them sounds enticing
@@blaster915 Until you get charged a re-stocking fee on your bill.
Funny because here in SAN FRANCISCO people steal baskets FULL of merchandise and by law police can't arrest them.... even when they're present right there
Just telling shoppers to shop naked would save them so much money!
No Shirt? No Shoes? No (human) Service! Come On In!
That look at 3:28
Seriously, I’m really looking to the day Bridget has her own big big channel!!!!!!!
Retail was never meant to benefit *Us*
Lol, they're gonna need to improve the one where you submit 'your' phone number. That is one angry ex-girlfriend away from a big problem.
I like humans. Everything is so inhuman these days.
Vending machines are much simpler, don't intrude your privacy and do basically the same thing but at a smaller level.
i agree, but i think the corporatioons are doing this because they may think that some people would prefer buying from a store than a vending machine even if the products are the same
I try to support human checkers, but the self-serve gets more and more enticing. No way to no-pay, prices are frequently set wrong in the computer "accidentally".
Sonic or microwave weapons for shoplifters? Maybe Taylor Swift sonic weapon?
That's nuts. Scannable nuts. Without a bar code. But still nuts. Still need a team of security guards to rugby tackle you through the window for forgetting to pay for those nuts though.
No it takes things automatically assuming it’s like Amazon go store
We don't have a "labor shortage." We have a "PAY shortage." Companies want to pay as little to no money as possible. If it were legal - they'd allow employees to pay the COMPANIES to work there.
what if you take your kid to this 24 camera store & he takes some products? Will the system know to add it to your check?
Cameras? Why is the top button of my dress shirt different? What am I doing chiseling out a piece of my pine tree?
What about amount of product, in case i scan it over once what would it be ?
4:31 Vending machine stores make the best sense.
This is a great way to eliminate low-wage jobs and increase the number of unemployed and poor people. It's good for investors and executives, no one else.
I refuse to do self checkout because it puts all the liability on me if I were to accidentally double scan an item or worse miss an item (heard too many horror stories of innocent people being charged with theft). However, I would love the automated systems that you give your payment information to get in and the sensors/cameras simply detect and charge for your items. No scanning or placing the liability on the customer. It will probably be a decade or more though before those systems are in grocery stores.
It's also good to support humans
Can’t help but think of the lyrics to “21st century life” by Sam Sparro,
“I watched the news on my computer screen
Talking about buying my weed out of a vending machine
You tell me I'm free but how can it be
When you're always watching me on the CCTV”
I was very much happy to hear our Bridget is still human, anyone?
TAX THE COMPANIES FOR EACH MACHINE THAT REPLACES A PERSON
Why? So politicians and bureaucrats can line their pockets with MORE money they didn't earn? If tax money actually reached the people, I maybe would agree with you. It does not. And the Washington machine will see to it that it never does.
what a beautiful ❤human
There are less and less of human touch and make shopping less enjoyable!
Looks like a lot of tech that will break each week.
Cut the broadband connection or when the internet connection is down, and the corporation is scrambling to hire workers back to work. Myopic companies will love these novelty solutions.
We have one of the first Amazon Go stores and the 1st couple of times I keep thinking of the SNL skit about entering and leaving - it is weird but at the end of the day Convenient. (PS Im a prime member and the website generates a QR code for me to scan and enter)
Why!!
About weight. Can we replace something with the same weight. Like we bough something for our home, than replace the goods with ours? Or we swap with other goods?
About camera. What if the store having aniversary celebration. There are a lot of desain party in the shop. Will the camera still able to function normal?
The camera will still identify it as a different item.
All of this is just image quality and it can’t be manipulated just yet.
i stumbled upon those camera checkouts at LAX and i had no idea what to do hH
How long will it take for the oligarchs to finally realize that 70% of our economy is consumerism. People put out of work by automation don't have a lot of money to spend.
again, there is no labor shortage. Why are we still hearing this
Like, totally more cameras? Ohmygawd! Gag me with a spoon!
so what happens if someone has a burner or throw-away phone &/or email that is tied to fake name. how about someone wear heavy obstructive closing (probably sketchy looking) one day and shirt and pants the next.
Sorry Bridget I think this whole thing horrible ....bring back people we don't need more robots..
I agree to what you said 2:36
We lost our privacy ever since the smartphone were invented so I don't know what privacy this lady is talking about.
Bridget, there is no need to deny your love for me any longer. I'm prepared to buy you a label maker at the word Go.
Labor shortage = not paying people a proper wage....
She doesn't know...
Yummy, indeed! That’s a robotic junk food paradise!
44 thousands robots in North America in 2022...there's no labour💪 shortage whatsoever...
😮
why still checking at all... I thought the lil nft tags in the package should take care of this. you just put stuff in your cart and when you walk outdoors... ringegineding... it scanned everthing and you see it on your phone...
Wonder how they will deal with coupons, and if they could allow cash payments
Coupons have barcodes and some machines can accept cash. Just scan the barcode on the reader.
Coupons added to your account - automatically availed
Already see a flaw. Bring a bottle of water and trade for a yummy drink of the same weight.
just to keep an eye on we pay for the items is all thats about
Jesus, who shops like that, she’s over acting to sell it. 😂
What, like you don't regularly buy Capri-Sun and Cool Ranch from a robot store?
Zippin 5:26 - 6:50
prison planet
"retail are trying to find solutions to the labor shortage"
Lets not fool ourselves, we all know the solution but corporate and shareholder greed gets in the way.
- hire more workers and livable wages.
I hope that when AI and Automation inevitably replace and displace millions of menial workers AI and automation will also displace corporate execs as well, they can get to experience what the rest of many working lass Americans are going through.
This is just or even more important, make the vast majority Automation and AI a public utility and publicly owned, not publicly traded.
It will end wealthy "investors" or shareholders profiting from all of it. I.e. Socialize automation and AI, not privatize it.
look I am not anti-tech and you cannot halt progress or stop Revolutions, if anything I think it is time we start changing or replace our lopsided Capitalist system with better Economic models to go along with these changes and makes sure that everyone benefits and not just the 1%.
less of a labour shortage more of a people dont want to work for slave wages kinda thing
i think shop lifters will get smarter, i wonder if they tested the system with real world SHOP LIFTERS and looters and challenge them to "steal' as much as they can, and test the system to walk in, grab and go.
Hey CNET, we love your hosts but please let them have a good vacation when they travel for work. Lower that carbon footprint. Keep our favorite reporters. Think bigger
Why you don't explain how to steal and secret code
Pass.
so if you take a stolen credit card, for a woman, but is actually a guy, does the "Store" allow you in, if so then a criminal can use stolen card, enter, let the cameras scan whatever they like but take all the high value items and walk out..
the locked shelves, the system ask you to ENTER a phone number and scan your card to unlock the shelves what if you enter your friend's number and use a stolen card and take a high value item, would they arrest your friend instead? so how can the system prevent someone from entering their enemy phone number just for fun
As a person of colour at least people aint be watching me like a hawk. Kinda refreshing unless there’s a racist Lens
the problem is ..
what if you want to buy something and YOU want to pay with CASH, and not be traced. do they accept dollars and cents and give change?
i dun think so, so it may be an obstacle to ppl who dun use credit cards. also can you use Another person credit card to scan in or must it be your own.
So if technology is replacing human paid jobs then humans would not know how to make money to buy these, so these robots will be less utilized? Tech replacing humans is good but consumer is humans , not robots
... shopping for thought.
👍👍👌👌
Love it
This needs to stop.
I went twice to an amazon fresh. I thought I would make it a weekly trip. Except on the second trip I was charged for an item I looked at but didn’t put in my cart.
Get in, get out, get on with your life. 😃
Boy, this is a first-hand look at companies prioritizing profits over employees. Anything to get that extra buck.
Own a business now, or not many jobs will be left that AI or robots won't take over for us.
More robots fewer retail workers, yes please!
1984
I don't want to live in this world
Maybe now shoplifters will stop.
Shrugs? Oh, but we do care. We don't want our fake spouses to run us off the road. That's called the separation of immigrant families.
✅