I ordered my upgrade to ARC 4 on the IK Multimedia website. They sent me an e-mail in a couple of days with the actual serial number for the ARC 4 Studio upgrade. I never even tried to use the serial number that came in the box. I have set-up the system in my bedroom studio and it noticeably made my Kali IN-8 monitors sound better in the room.
Thumbs down to IK Multimedia and ARC Studio. Instructions (what instructions??) were a mystery. Their online registration & activation process is a bloody nightmare!! After a week of constant failures, I gave up in frustration and returned the product... and I'm NOT sorry.
I am feeling the same. I bought through Sweetwater and IK still had to know my address and birth date to let me in the forum, for what I don't know. Didn't get in forum till 2 days later and still no info. The box tells me I have to load software on my computer. IK says there are no downloads available. I have watched 5-6 videos to try to figure it out. Most videos are 7-8 months old, all I can figure is maybe software for test is in the unit. Make a unit and then can't put a video on their website, IK, with latest info. Ain't showing me much for them. I'll plug it all up and see if I can walk through it. Just seems crazy. Manual tells Ya nothin.
I ordered my upgrade to ARC 4 on the IK Multimedia website. They sent me an e-mail in a couple of days with the actual serial number for the ARC 4 Studio upgrade. I never even tried to use the serial number that came in the box. I have set-up the system in my bedroom studio and it noticeably made my Kali IN-8 monitors sound better in the room.
Man that is awesome
Thumbs down to IK Multimedia and ARC Studio. Instructions (what instructions??) were a mystery. Their online registration & activation process is a bloody nightmare!! After a week of constant failures, I gave up in frustration and returned the product... and I'm NOT sorry.
Awwwww sorry for your experience
I am feeling the same. I bought through Sweetwater and IK still had to know my address and birth date to let me in the forum, for what I don't know. Didn't get in forum till 2 days later and still no info. The box tells me I have to load software on my computer. IK says there are no downloads available. I have watched 5-6 videos to try to figure it out. Most videos are 7-8 months old, all I can figure is maybe software for test is in the unit. Make a unit and then can't put a video on their website, IK, with latest info. Ain't showing me much for them. I'll plug it all up and see if I can walk through it. Just seems crazy. Manual tells Ya nothin.