Hello @903lew , Thank you for your comment. You are welcome to contact our customer service team here. They will be able to help you with the locks and bags. // LK
Hello, if it obstruct the opening of the panniers depends on the motorcycle you have and the measurements of your top case. A function to tilt the rack isn´t given. / KF
Hello @SuperFlyBoy, Thank you for your comment. Unfortunately, we cannot offer a second carrier that has been customized for other accessory exhaust systems.
Question: I am looking to buy a set and I like them better than the Zega Pro's so far. I plan on using them for work and they need to hold 2 bags. My flight bag, 11 inches wide and my food bag, 9 inches wide. Would you be able to share what the exact inside width is of the panniers? will they fit? Much appreciated..
Hi Helixx, Please feel free to contact our support team directly via mail to info@sw-motech.com They are able to share pictures with dimensions. Please note that the frame on which the lid sits will be the narrowest part. //AS
Hello @razorwired130, with the aluminium topcase this would be too much with its own weight. But our DUSC with 41 litres is currently the largest topcase we can offer.
@@SW-MOTECH - Ok. I am looking at your new DUSC cases. They look nice. Given that they are side opening I would need liners and don't currently see them on your site.
People have different experiences with different products. My experience with SW-MOTECH TRAX ADV aluminum cases is NOT good. They are absolutely NOT suitable for any kind of off road riding where a fall is anticipated. Even a "driveway fall" will bend these flimsy and weak cases and make them permanently water permeable. Please, do not ask me how I know, LOL. Save your money and look elsewhere.
Thank you for taking the time to give us your feedback on the SW-MOTECH TRAX ADV aluminum cases. We are really sorry to hear that you are not satisfied. Your feedback is extremely important to us and we take your concerns very seriously. We would like to inform you that many of our long-term customers, including world travelers, have had very positive experiences with our products. They appreciate the robustness and reliability of our cases in a wide variety of situations and terrains. Nevertheless, we understand that every experience is individual and we strive to find a satisfactory solution in your case as well. Your feedback on the robustness and waterproofness of the cases will definitely be forwarded to our product development team. It is our goal at SW-MOTECH to develop products that meet the requirements and wishes of our customers. Please contact our customer service. We would like to learn more about your specific situation and work with you to find a suitable solution or alternative. We appreciate your understanding and patience and look forward to improving your experience with our products. Sincerely, Your SW-MOTECH Customer Service Team
@@SW-MOTECH NO, you do NOT take any concerns seriously. You do NOT take your customers seriously either. I can't believe you would test any product leaving your design and manufacturing process. Otherwise you would not release them to the general public. Your products are about marketing and hired reviewers.
It is by no means our intention to make you feel unappreciated or unheard. Each of our products goes through rigorous quality testing before going on sale. However, we understand that not every product is always ideal for every situation or every customer. We apologize for any inconvenience you may have experienced from our product. It is not our goal to convince only through marketing or external reviews, but through the quality and reliability of our products. Please let us know how we can improve your experience. Our customer service is ready to help you with your concerns and find a suitable solution. We value your honesty and feedback as it helps us improve our products and service.
Excellent design and quality. Fair price.
Hello Louis,
thank you for your comment and your positive feedback.
We are happy, that you like our products. //KS 😊✌️🏍️💨
@@SW-MOTECH 787
@@SW-MOTECH j😢l😢🎉p🎉MC😭bl🎉5😊tjlm.pp
Nfg
Fantastic products have tank bag & abs luggage on my honda 1000r 👍💪
Hello J Low,
thank you for your comment and your feedback.
We are happy, that you like our products. //KS 😊✌️🏍️💨
As you produce for Suzuki, will your back pad work on the Suzuki OEM top box? Will Suzuki locks work on your boxes?
Hello @903lew ,
Thank you for your comment.
You are welcome to contact our customer service team here. They will be able to help you with the locks and bags. // LK
That looks pretty good, haven't gotten a good advert in a while, nice 🤌
Thank you very much 🙏🏻
Hello, if I get a longer topbox (eg 65L) will it obstruct the opening of panniers? And is there a function to tilt the rack to open it?
Hello, if it obstruct the opening of the panniers depends on the motorcycle you have and the measurements of your top case. A function to tilt the rack isn´t given. / KF
I have a Tiger 1200 from 2018 with a short exhaust. Does SWM offer a symmetrical rack which does not have been adjusted for the original exhaust?
Hello @SuperFlyBoy,
Thank you for your comment.
Unfortunately, we cannot offer a second carrier that has been customized for other accessory exhaust systems.
So these boxes can lock, and lock to the frame so they can't be taken off the bike without a key?
Hello,
Thank you very much for your comment.
That is correct, the cases can be protected against theft with the lock set. //KS
Hi, is the TRAX ADV baseplate compatible with TRAX ION top case?
Thank you for your comment.
In general, both series (TRAX ADV and TRAX ION) are compatible with each other!
// JK
Do you offer the silver carrier instead of the black powder coat version?
Hello Lee,
we just have the PRO side carriers in black in our assortment 🏍️💨
Question: I am looking to buy a set and I like them better than the Zega Pro's so far. I plan on using them for work and they need to hold 2 bags. My flight bag, 11 inches wide and my food bag, 9 inches wide. Would you be able to share what the exact inside width is of the panniers? will they fit? Much appreciated..
Hi Helixx,
Please feel free to contact our support team directly via mail to info@sw-motech.com They are able to share pictures with dimensions. Please note that the frame on which the lid sits will be the narrowest part. //AS
Will the side case or the top case hold a full face helmet?
Hello Rex,
thank you for your comment.
You can stow a full-face helmet in our top case.//KS
I like your product but require a bigger top case. Consider a 52 liter top case.
Hello @razorwired130,
with the aluminium topcase this would be too much with its own weight.
But our DUSC with 41 litres is currently the largest topcase we can offer.
@@SW-MOTECH - Ok. I am looking at your new DUSC cases. They look nice. Given that they are side opening I would need liners and don't currently see them on your site.
Hey @razorwired130, our lid limiter/ liners are included, when buying our DUSC cases. So you dont have to worry about them.👍
Soberbias maletas!!!
Muchas gracias 😍❤️
@SW-MOTECH
Make some brackets for the Himalayan !
People have different experiences with different products. My experience with SW-MOTECH TRAX ADV aluminum cases is NOT good. They are absolutely NOT suitable for any kind of off road riding where a fall is anticipated. Even a "driveway fall" will bend these flimsy and weak cases and make them permanently water permeable. Please, do not ask me how I know, LOL. Save your money and look elsewhere.
Thank you for taking the time to give us your feedback on the SW-MOTECH TRAX ADV aluminum cases. We are really sorry to hear that you are not satisfied. Your feedback is extremely important to us and we take your concerns very seriously.
We would like to inform you that many of our long-term customers, including world travelers, have had very positive experiences with our products. They appreciate the robustness and reliability of our cases in a wide variety of situations and terrains. Nevertheless, we understand that every experience is individual and we strive to find a satisfactory solution in your case as well.
Your feedback on the robustness and waterproofness of the cases will definitely be forwarded to our product development team. It is our goal at SW-MOTECH to develop products that meet the requirements and wishes of our customers.
Please contact our customer service. We would like to learn more about your specific situation and work with you to find a suitable solution or alternative.
We appreciate your understanding and patience and look forward to improving your experience with our products.
Sincerely, Your SW-MOTECH Customer Service Team
@@SW-MOTECH NO, you do NOT take any concerns seriously. You do NOT take your customers seriously either. I can't believe you would test any product leaving your design and manufacturing process. Otherwise you would not release them to the general public. Your products are about marketing and hired reviewers.
It is by no means our intention to make you feel unappreciated or unheard. Each of our products goes through rigorous quality testing before going on sale. However, we understand that not every product is always ideal for every situation or every customer.
We apologize for any inconvenience you may have experienced from our product. It is not our goal to convince only through marketing or external reviews, but through the quality and reliability of our products.
Please let us know how we can improve your experience. Our customer service is ready to help you with your concerns and find a suitable solution. We value your honesty and feedback as it helps us improve our products and service.
No aluminum side case on the market is going to withstand a fall. You should have known this before purchasing.