My buddy purchased a Gerber hunting knife, wasn't a real Gerber knife. Amazon issued a full refund, but it took a month receive the money. And that seller is still on Amazon selling them!
I don't think anyone is advocating for taking advantage of the sellers here. They are just pointing out that scammers are also a problem with some sellers not just some buyers. That is a perfectly valid point. The question is what can be done to make the system better for all parties? It seems like nothing short of a visual inspection at shipping, by a 3rd party, could truly help. Maybe just more bans for sellers and buyers caught abusing. But that begs who was the abuser.
its called the good old days. Selling good quality products at first for hign rating. Also the same customers can come back and buy more. then sell low quality things.
That may be true in some instances but more than likely, a good, ethical seller created the listing, it sold well... and then scam sellers jumped on the listing and started sending people crap under the same listing. Amazon owns all the listings. Even if the seller started the listing or created the product, Amazon owns it... and Amazon allows other people to sell the items on those listings without even verifying the product. Always look at the seller name, then check the feedback of the seller store. It's not foolproof but you'll avoid a lot of scammy sellers that way.
You’re right. I purchased a set of sheets and they were great. A year later I purchased the same sheets and they were garbage. I never got a email to review them. I then looked the recent reviews and the same thing is happening to others.
Yeah😂 and I swore I wouldn't buy the warehouse products ever again but I did 3 more times and 3 more times were they broken. 1 still had water in it leaking all over😂 no bs. Then try to offer me only like 15$or something dumb.
I'll tell. I use to work for Amazon. They have this form that anyone can fill out. If you score a bad rating, they will fire you. Also, Amazon pays it's workers below poverty wages and can blacklist you even though blacklisting is illegal. Also, Amazon One is part of the upcoming Mark of the Beast system and is tracking all buyers & sellers transactions & sending it to the NSA for storage a the data center in Utah. Also, their healthcare is expensive and manufacturers and corporate people are treated like a soda can: replacable and expendable. Jeff Bezos should rot in prison for how he runs and treats his employees. It's a very evil company to work for. STAY AWAY!
I ordered from Amazon and received an empty plastic bag. How could this happen? The delivery man should feel odd that he delivered a package weight almost zero. Then when I initiated the return process, there is no option that they delivered an empty bag so I have to be creative. Choose "not all components are in the package". I have been Prime member for years but I feel the quality is going down the drain in the past few months. Also now I have to watch ads when I watch Prime video. I think I will cancel my membership soon.
Cancelled ours right after Christmas after they announced the commercials thing as well as a bad experience with an item I purchased that was somewhat "scammy". Avoiding them most of them time now. The quality has gone down the drain and part of that is due to their own greed. They let anyone sell on their platform and they don't vet sellers well enough or keep an eye on quality. I don't feel a bit sorry for them.
@@flohough1870 I hate to tell you this, but the store is just a 'side hustle' to Amazon these days. Their core business nowadays is the web hosting. Are you familiar with Amazon Web Services or how the 'web services' are lumped into their R&D costs?
Sometimes the delivery person steals the content of the package. Happened to me once. He was in the amazon truck for a very long time, I was wondering what was going on. After delivering it, he wasn’t smart enough to take a pic from the side of the box that looked ok.
Corporations are scamming customers and customers are scamming corporations back. Only difference is, the customers will be the only ones to face consequences.
Same. And it’s increased in the past year like crazy. I’ve tried to file complaints and they don’t seem to care. So many products with one star reviews and the business is still up.
and what about the vendors that scam the consumer? There's no punishment for them. It's so rampant and bad that we won't even buy from third party vendors anymore. If it doesn't say ship/sold by amazon we won't touch it
How does a vendor scam a buyer? You have buyer and credit card protection, and usually 30 days returns. I can’t see how that would realistically happen
@@supportmytroups7you ask how a seller scams buyers? I bought both Olivia Rodrigo albums separately. One from Walmart & then Guts Target Exclusive from, Target! The total spent on those albums was $56! A seller on Amazon is selling the same version of Sour I got & the Target Exclusive Guts I own for $80! If you do not call that a scam/price gouging, then I don’t know what you call those acts! I also bought my spouse a picture frame memorial for their parents pictures. The advertisement picture the seller had showed a high quality product. The product we got looked like it came from Temu! It was cheap material & poorly made/put together! When I tried to return it for a refund, the seller no longer existed on there! Again, SCAM SELLERS ARE ALL OVER AMAZON!
@@BlackJesus8463 Well of course 45 years ago I was shocked to learn grocery stores ran at 3% Profit margin. Most participate in Amazon because they are in the middle of a room down market. I see the Gig workers complaining but they are going in at the bottom of the Market . Grocery stores have diversified today and now have a better capture of their Market in the range of 15%
Are you kidding me I've never had a problem with Amazon returning stuff for people are very very good I've been using Amazon just about since they started I think I have one problem with something anything and they gave me my money back
@IndependentVoter2020 Amazon has a " the customer is always right policy." If a customer complains, they get their money back fast. Scammers make use of that. Search here on YT, you'll find many people telling their story.
I work at a large retail store. When a customer wants to return an item, it must be inspected and be in the same condition it was when new in box. If not, no return! I've caught a few trying to scam me but most returns are just fine.
@@alexlim1275 High value items on Amazon absolutely go through an inspection. It will not refund you until Amazon receives it and someone looks at it. I've had a few items like that. But every other cheap item does not get that treatment.
I am an Amazon seller and it’s true. One out of 20 returns a customer has switched out items or removed contents completely. There’s nothing we can do but just take the hit. People are getting away with this too often.
Amazon should also be removing sellers who sell crap & those who go out to Walmart & Target only to turn around & sell those products at jacked up prices!
NOooo. I return around 60% of the 500 or so items I purchase annually with zero questions. Often used and damaged. You can send them just about anything the remotely resembles the item and you get refunded, Akbar or hussien that looks at it has no idea what it is 90% of the time and even if they did they don't care. I started a youtube channel and returned every product after review, sometimes buying and returning the same item multiple times a month. Been doing that for years.
@@uawanalickmee this shouldnt be allowed though. If the return is not like new, if the return reason isnt a direct result of something the seller did or the product is blatantly defective, the refund should not happen.
I'm sorry to hear that! I was pretty much forced to stop selling on ebay when they switched to all listings being "Good Til Cancelled." I had over 500 listings, 100% favorable reviews and was expanding. I understand that ebay has since brought back different types of listings. But my sales were more of a hobby than a business and I am disinclined to revive 500+ listings when I now have other interests - especially if returns have gotten bad like this.
Not true, eBay actually takes the sellers side now in most cases. They have a new program now that tracks buyers returns & reasons for returns in an effort to catch and eliminate bad buyers/scammers
Sometimes people in the post office steal the items too, when my husband was in Mexico I sent him a new phone and he never received it and it’s been a few times when my order was never received.
@dixienormus1619 Not true...infact there are several youtubers who make money off buying liquidation sales of items returned...and the items are all good and never been used.
True but most of the things I need can't buy in store. My college books on the low is one of them. The stores don't have very nice clothes so I go online for nicer things
I stopped shopping at Lowe’s because I was purchasing new items yet when I got home they are used, missing parts or in the case of liquids have been opened and replaced with water.
That’s something you need to read the fine print on it says on the page if it is used or not better yet I’ll give you a clue if it says LPN at the beginning of what we call the Asin(the bar code or upc) in the product description it is used😂 I worked five years in a robotics facility doing problem solving You can definitely see if the product is used in the product description
Speaking from personal experience as a buyer I have received many "new" items that are clearly returns that are broken or have intermittent issues. Also amz uses the public to test out their amz warehouse junk sending it to up to 3 buyers before listening to the 1st returner. And if it's a high return item the will put the price up as soon as you order it and when you get a DOA unit you have to buy a new unit and pay more. Tricks of the trade.
Total BS ... Amazon now clearly states when issuing the return credit that if they do not receive back what you said you're returning, and in the original condition, you will be charged again against your original payment method.
There are 3 sellers on Amazon: Amazon, who use Amz as a fulfillment center (Amz is responsible for handling inventory and customer care and reimbursements), and 3rd party sellers (sellers who deliver their products). In this video, the ones they're screwing over are those sellers who use Amz as a fulfillment center. These sellers have no control on the chargebacks Amz does to buyers and have to prove to Amz fraudulent returns by opening cases and sending back photos of returned items.
I refuse to buy anything but PRIME. I don’t think I’ve ever had a major issue (knock on wood) that I wasn’t able to fix with one phone call with Prime.
I'm surprised this reporting has come out sooner. Sooner or later, the item is gonna have to be scanned (like a picture of the whole product) to match the return.
One time Amazon sent me the wrong Spider-Man funko pop, it’s was such a hassle to return. Even the drop off location was confused because the product didn’t match the barcode they placed on the product. Initially they recharged me for the product and I had to contact Amazon again to get my money back. I think the seller did it all on purpose. It even seemed like an opened funko when I had ordered new. The box was clearly already torn open. I think they just tried to send me a funko that wasn’t worth as much.
Amazon sellers are scamming as well...I ordered a floor mat for my car and received a life-size Elvis pop up labeled floor mat...how that happened I will never know
🤔 Really? Perhaps they can flag those who returned too many items in junk conditions and will only issue full refunds after sellers agree. If 10% of people abused the system, punish those 10%, not all customers.
or where the sellers can report buyers, its like the wild wild west on the platform. im looking at 25 returns today and that every day i see those numbers!
@@pohanahawaii ive been on the platform for 26 years and it seems to go on deaf ears. im currently switching over 50% of my inventory over to ebay. so much better.
In more than 20 years of purchasing from Amazon, I haven't had a single case of receiving a bad product. I have received many products that didn't meet my expectations. But the return is simple. If you don't like Amazon, just don't buy from them. No one is forcing you
@@singlefather01 I'm just wondering if the products that were shipped back to the sellers for credit, that turned out not to be their products...could be confirmed as originating for the buyer, or repackaging errors in the Amazon shipping center. Might be a nice source of extra income for amazon. Sorry, very cynical in my old age. As far as Amazon... I don't by from them if I can help it ....and I could care less for your opinion which has nothing to do with my original comment If you don't like my posts, dont read to them. No one is forcing you to :)
ive been selling on amazon for 20 years and can tell you yes it has happen more than i can count. i use to sell jordan retros on amazon untill i started getting fakes back and now all my shoes are on ebay because of the authentication process ebay has now. most of all my returns on amazon goes to the pallet buyers who sell in the bin store.
It suck’s that Amazon’s shady practices have put so many out of business that we are forced to use them even though both sellers and buyers truly hate using them.
I like em. eBay always screws me with returns. Takes forever with so much red tape. I have to wait nearly a week for the seller to “make it right” and then wait another week for customer service to get their act together with no guarantees each and every day
That’s just Amazon trying to be more eco friendly and saving on shipping materials. Even though most packaging on products are not designed to be shipped that way. You would be surprised at the level of damaged goods during shipping just because they think it will save the environment.
I've been doing that for items with superficial defects, too... One even came in a damaged, original package from the brand (ie the same box I would get buying in a brick and mortar shop!), without any protection, it had obviously been already opened, and there was a (very light) mark on the surface. But functionality was good, so I kept it...
or where the sellers can report buyers, its like the wild wild west on the platform. im looking at 25 returns today and that every day i see those numbers!
What’s weird is Amazon requests you don’t box it up when you return at UPS or whatever store they have a station at. I thought this was so they could verify what it was?
I once received a Bluetooth speaker when I ordered a different , but similar looking and similar priced device. I think it was just sent by mistake. Another time I received a cheap Chinese backpack when I ordered an Osprey daypack, this time the price difference is at least $60 by my own estimation.
I know on eBay the reporting process for sellers is a complete fraud. You talk to a chat bot who claims you're at fault 100% of the time in a matter of seconds. There really needs to be a class action lawsuit
I will not buy from Amazon. I will not buy from companies that use Amazon to ship their products (found this out from an Arizona hardware store- after my purchase). Bezos gets NONE of my $$.
I sold a few books on Amazon and one person scanned it and returned it damaged. Amazon gave him all the money back, no questions asked. I no longer sell on Amazon. It is not worth it.
I just started selling hair wigs on Amazon at the beginning of the year. The first month was great, but after that it hasn't been going great for me because the inventory that I have sent to be restocked was delivered to the warehouse a month ago and still isn't checked in or available for sale. Yet, Amazon is still charging me fees for that. I plan on building my own website, because clearly I can't rely on Amazon alone.
I heard Amazon backs up either the seller or customer depending on their gain in a situation. Lots of people say Amazon reviews that are negative are erased. Amazon used to be reputable, but now they have adopted Chinese ways. I try to buy from other websites whenever possible.😠🤨
That is why I quite selling collector items on Amazon. The buyer buy it brand new and claim problems with it but they took what they want and return junks, sometimes don’t even return. Amazon just took my money and return to buyers even with video evidence. This honor returns no questions asked policy had been abused! And Amazon to too big to bully small sellers!
Before anyone decides to develop any sympathy for amazon, just know that Amazon doesn't even check those packages and just packages them up based on what they were supposed to be and puts them in a pallet and sells them to bin stores across the country and makes a s*** ton of money back but then the buyers at these bin stores take them home and find out that it's not actually what it's supposed to be. We get shafted because Amazon won't bother to open the package and make sure it doesn't end up for sale. Someone follow THAT story.
Sometimes people accidentally mix up thier returns I have been working in retail customer service for a long time. I don't understand return fraud it's no different than outright theft. I have returned things to Amazon because they sent me a used, defective, wrong size or some other issue. I have been a member since they were a book market for Borders.
There’s always a small percentage of dishonest and thieves, hopefully it won’t cost the majority of honest Amazon customers negatively. These thieves should have their accounts blackballed.
I am so tired of these scammers! We see them in every aspect of our lives. I've also used Amazon for years and have only had one issue with an item I ordered from what I now believe was a scammer. Had to get my credit card company involved but it was resolved. I've never had problems with "fake" items. I don't return much, but when I have to, it's an easy process. With these scams, it might change.
Plenty of false advertising on Amazon. I purchased an electric pressure washer with an advertised water pressure of 4,000 PSI. Wasn't even close, slightly over 900 PSI. It actually took over 30 days after Amazon received my return for the credit to hit my bank.
Wow, this is the WORST, one sided story I have seen in YEARS! The sellers are being scammed? What a joke. I cannot tell you how many times sellers have ghosted consumers..Lied about shipping. And also, when you do ANY Amazon return, you ship the item back, THEN you get a refund! Jesus, do your research! What a joke-
I wonder if somehow the packages got mixed up and returned the wrong item to wrong place. 100’s of customers are returning to one location or several locations: UPS, Kohls, etc
That is ironic because I have seen an increase in amount of scam products being sold on Amazon
My buddy purchased a Gerber hunting knife, wasn't a real Gerber knife. Amazon issued a full refund, but it took a month receive the money. And that seller is still on Amazon selling them!
A lot of Amazon sellers are also scammers.
Yep, you pay for new & get used items. 100%
Very true
Anyone else find cards in their packages bribing you to leave phony 5 star reviews for coupons?
But the buyers are protected. Quit your whining and do what is right morally and legally😊
I don't think anyone is advocating for taking advantage of the sellers here. They are just pointing out that scammers are also a problem with some sellers not just some buyers. That is a perfectly valid point.
The question is what can be done to make the system better for all parties? It seems like nothing short of a visual inspection at shipping, by a 3rd party, could truly help. Maybe just more bans for sellers and buyers caught abusing. But that begs who was the abuser.
Alot of shady sellers selling quality products at first for high ratings, then switch to low quality.
its called the good old days. Selling good quality products at first for hign rating. Also the same customers can come back and buy more. then sell low quality things.
So it’s okay to scam innocent sellers because some sellers are scammers?
That may be true in some instances but more than likely, a good, ethical seller created the listing, it sold well... and then scam sellers jumped on the listing and started sending people crap under the same listing. Amazon owns all the listings. Even if the seller started the listing or created the product, Amazon owns it... and Amazon allows other people to sell the items on those listings without even verifying the product. Always look at the seller name, then check the feedback of the seller store. It's not foolproof but you'll avoid a lot of scammy sellers that way.
Some sell counterfeits
You’re right. I purchased a set of sheets and they were great. A year later I purchased the same sheets and they were garbage. I never got a email to review them. I then looked the recent reviews and the same thing is happening to others.
Sometimes I wonder if news reporting such as this just teaches more people how to do scams.
no i think most people are good, but scammers are going to scam!
I believe you're right.
😂😂😂
it does
Dishonest people already know how to scam and honest people aren’t going to be affected by it.
Even worse is when they don't check the return and resell it. Sadly received several items that were broken.
Same here, even products that cost hundreds were clearly already opened with marks, etc.
yeah and then at that point you dont know if amazon is screwing you over or the seller is scamming you, and sadly this is a very common issue.
Agreed. At least twice I received the box for the item I ordered with the wrong item inside so it clearly was returned and resold.
Yeah😂 and I swore I wouldn't buy the warehouse products ever again but I did 3 more times and 3 more times were they broken. 1 still had water in it leaking all over😂 no bs. Then try to offer me only like 15$or something dumb.
This is nothing compared to what really is going on inside Amazon.
Imma bite... what's happening inside Amazon?
NDA lol u don't wanna get HR to bite
I'll tell. I use to work for Amazon. They have this form that anyone can fill out. If you score a bad rating, they will fire you. Also, Amazon pays it's workers below poverty wages and can blacklist you even though blacklisting is illegal. Also, Amazon One is part of the upcoming Mark of the Beast system and is tracking all buyers & sellers transactions & sending it to the NSA for storage a the data center in Utah. Also, their healthcare is expensive and manufacturers and corporate people are treated like a soda can: replacable and expendable. Jeff Bezos should rot in prison for how he runs and treats his employees. It's a very evil company to work for. STAY AWAY!
I ordered from Amazon and received an empty plastic bag. How could this happen? The delivery man should feel odd that he delivered a package weight almost zero. Then when I initiated the return process, there is no option that they delivered an empty bag so I have to be creative. Choose "not all components are in the package".
I have been Prime member for years but I feel the quality is going down the drain in the past few months. Also now I have to watch ads when I watch Prime video. I think I will cancel my membership soon.
Cancelled ours right after Christmas after they announced the commercials thing as well as a bad experience with an item I purchased that was somewhat "scammy". Avoiding them most of them time now. The quality has gone down the drain and part of that is due to their own greed. They let anyone sell on their platform and they don't vet sellers well enough or keep an eye on quality. I don't feel a bit sorry for them.
@@flohough1870 I hate to tell you this, but the store is just a 'side hustle' to Amazon these days.
Their core business nowadays is the web hosting. Are you familiar with Amazon Web Services or how the 'web services' are lumped into their R&D costs?
How is the delivery guy supposed to know the package is empty?? 😂 don't be so dense. Not everything shipped is heavy. Duhhhh.😂
Sometimes the delivery person steals the content of the package. Happened to me once. He was in the amazon truck for a very long time, I was wondering what was going on. After delivering it, he wasn’t smart enough to take a pic from the side of the box that looked ok.
Most Amazon drivers are gig workers and would deliver a shipping label by itself with nothing attached with no further thought.
There are scammers on both sides, Seller and Buyer.
Thank you for this great insight that pushes everyone forward.
Sellers from China. Its a big big issue.
@@mstinamichele Sellers from America re selling junk they buy off Aliexpress is a huge problem as well.
Corporations are scamming customers and customers are scamming corporations back. Only difference is, the customers will be the only ones to face consequences.
A lot of Amazon merchants are ma and paps businesses, not corporations. Their margins are slim and scams can put them out of business.
I rarely return unless i got something defective
Biggest issue is with 3rd party seller and sending fake/opened product.
There are a record number of scams out there and it’s getting worse by the day.
yes i can feel it in my wallet every day! SMH
I've been scammed a couple times by Amazon sellers so it's hard to feel to bad.
Same. And it’s increased in the past year like crazy. I’ve tried to file complaints and they don’t seem to care. So many products with one star reviews and the business is still up.
I don't understand this. If you don't like getting burned (and who does??), don't burn another person. smh
and what about the vendors that scam the consumer? There's no punishment for them. It's so rampant and bad that we won't even buy from third party vendors anymore. If it doesn't say ship/sold by amazon we won't touch it
I got scammed on Etsy and they didn’t return my money
How does a vendor scam a buyer? You have buyer and credit card protection, and usually 30 days returns. I can’t see how that would realistically happen
@@supportmytroups7you ask how a seller scams buyers? I bought both Olivia Rodrigo albums separately. One from Walmart & then Guts Target Exclusive from, Target! The total spent on those albums was $56! A seller on Amazon is selling the same version of Sour I got & the Target Exclusive Guts I own for $80! If you do not call that a scam/price gouging, then I don’t know what you call those acts!
I also bought my spouse a picture frame memorial for their parents pictures. The advertisement picture the seller had showed a high quality product. The product we got looked like it came from Temu! It was cheap material & poorly made/put together! When I tried to return it for a refund, the seller no longer existed on there! Again, SCAM SELLERS ARE ALL OVER AMAZON!
Just charge them for the item if they don’t return it.
100% true no support from Amazon
How about actual details , Just can't take Sellers @ face value on comments without facts
Amazon would prefer someone else lose money instead.
@@BlackJesus8463 Well of course
45 years ago I was shocked to learn grocery stores ran at 3% Profit margin.
Most participate in Amazon because they are in the middle of a room down market.
I see the Gig workers complaining but they are going in at the bottom of the Market .
Grocery stores have diversified today and now have a better capture of their Market in the range of 15%
Are you kidding me I've never had a problem with Amazon returning stuff for people are very very good I've been using Amazon just about since they started I think I have one problem with something anything and they gave me my money back
@IndependentVoter2020
Amazon has a " the customer is always right policy." If a customer complains, they get their money back fast. Scammers make use of that. Search here on YT, you'll find many people telling their story.
I work at a large retail store. When a customer wants to return an item, it must be inspected and be in the same condition it was when new in box. If not, no return! I've caught a few trying to scam me but most returns are just fine.
that like ebay but not amazon! SMH
@@alexlim1275 High value items on Amazon absolutely go through an inspection. It will not refund you until Amazon receives it and someone looks at it. I've had a few items like that.
But every other cheap item does not get that treatment.
I am an Amazon seller and it’s true. One out of 20 returns a customer has switched out items or removed contents completely. There’s nothing we can do but just take the hit. People are getting away with this too often.
That's absurd. It's as if Amazon created incentives for scammers. I find that very hard to believe, it's just overly stupid.
You're just a scammer. The customer is charged for items that r not returned properly.
Amazon should be liable for damages if they want to keep using this return system
Amazon should also be removing sellers who sell crap & those who go out to Walmart & Target only to turn around & sell those products at jacked up prices!
Amazon used to ban customers if they returned things often. Still the rule?
If you were a retailer, how would you handle it?
NOooo. I return around 60% of the 500 or so items I purchase annually with zero questions. Often used and damaged. You can send them just about anything the remotely resembles the item and you get refunded, Akbar or hussien that looks at it has no idea what it is 90% of the time and even if they did they don't care. I started a youtube channel and returned every product after review, sometimes buying and returning the same item multiple times a month. Been doing that for years.
@@uawanalickmee this shouldnt be allowed though. If the return is not like new, if the return reason isnt a direct result of something the seller did or the product is blatantly defective, the refund should not happen.
@@uawanalickmee I would ban you just for that practice imagine returning products for review when they are new
@@uawanalickmee OMG.. and you say it like its normal.. its NOT normal. you are the reason costs for everything go up.
The same thing happens with eBay.
I'm sorry to hear that! I was pretty much forced to stop selling on ebay when they switched to all listings being "Good Til Cancelled." I had over 500 listings, 100% favorable reviews and was expanding.
I understand that ebay has since brought back different types of listings. But my sales were more of a hobby than a business and I am disinclined to revive 500+ listings when I now have other interests - especially if returns have gotten bad like this.
EBAY have A lot of Scam , and E Bay don’t even care , cheating me Over $ 700 , never and never buy again from EBAY ,
Much worse on Ebay
@@DistrustHumanz not even close amazon is by far the worse. i would say 100X i sell on both platforms over 27 years on ebay 25 years on amazon
Not true, eBay actually takes the sellers side now in most cases. They have a new program now that tracks buyers returns & reasons for returns in an effort to catch and eliminate bad buyers/scammers
The company I work for holds refunds and customers get furious. Now I understand why
Sometimes people in the post office steal the items too, when my husband was in Mexico I sent him a new phone and he never received it and it’s been a few times when my order was never received.
Ok everyone was just reporting how returns don’t get restocked and end up in liquidation sales and landfills…
@dixienormus1619 Not true...infact there are several youtubers who make money off buying liquidation sales of items returned...and the items are all good and never been used.
I think that's Amazon products, not those of their resellers...
Don’t buy from 3rd party Amazon sellers, that goes for Walmart or Best buy marketplace sellers, usually inflated prices and the worst return policies.
NOTHING CAN REPLACE A PHYSICAL STORE
But physical store can't replace an online store.
uh yea it can😂😂😂
True but most of the things I need can't buy in store. My college books on the low is one of them. The stores don't have very nice clothes so I go online for nicer things
I stopped shopping at Lowe’s because I was purchasing new items yet when I got home they are used, missing parts or in the case of liquids have been opened and replaced with water.
CBS news YOU NEED TO DO ONE ON AMAZON PRODUCTS BEING SOLD AS NEW BUT BEING USED
That’s something you need to read the fine print on it says on the page if it is used or not better yet I’ll give you a clue if it says LPN at the beginning of what we call the Asin(the bar code or upc) in the product description it is used😂 I worked five years in a robotics facility doing problem solving You can definitely see if the product is used in the product description
The amount of sellers that join the marketplace in a single day is outstanding 😮
What happened to the good old brick and mortar retail ?
You want the convenience of ordering online , so then deal with the side effects.
Just like consumers may get rocks or flip flops, lets not forget about the warehouse staff shipping customers incorrect items also.
i sell 100's of things on amazon daily and its usually 99.9% accurate. the warehouse staff send incorrect items is insignificant amount.
Tbh some of these Amazon sellers be scamming people.
I think there are more people sending scam items than the reverse. This has happened to me repeatedly.
Same. I’m ready to cancel.
Speaking from personal experience as a buyer I have received many "new" items that are clearly returns that are broken or have intermittent issues. Also amz uses the public to test out their amz warehouse junk sending it to up to 3 buyers before listening to the 1st returner.
And if it's a high return item the will put the price up as soon as you order it and when you get a DOA unit you have to buy a new unit and pay more. Tricks of the trade.
What's even worse is Amazon support they closed down accounts for sellers for no reason
amazon is going to have to pay for their lazyness
Mmmm
its all good, Bezos has enough money to cover everything. keep on returning junk lol
Laziness*
@@Real-comment-unreal-name 🤓
they're gonna just resale as used under amazon warehouse . In the end , the customer is the one who pay for it...
Total BS ... Amazon now clearly states when issuing the return credit that if they do not receive back what you said you're returning, and in the original condition, you will be charged again against your original payment method.
Yup! You are exactly right
There are 3 sellers on Amazon: Amazon, who use Amz as a fulfillment center (Amz is responsible for handling inventory and customer care and reimbursements), and 3rd party sellers (sellers who deliver their products). In this video, the ones they're screwing over are those sellers who use Amz as a fulfillment center. These sellers have no control on the chargebacks Amz does to buyers and have to prove to Amz fraudulent returns by opening cases and sending back photos of returned items.
This happens alot on ebay also... mostly for electronics.
not even close amazon is by far the worse. i would say 100X i sell on both platforms over 27 years on ebay 25 years on amazon
Anything over $100 and they get a little more demanding.
With so many 3rd party scammers selling on Amazon its only fair play if fed up 3rd party sellers get scammed back.
And this is why 3rd party is not to be trusted.
I refuse to buy anything but PRIME. I don’t think I’ve ever had a major issue (knock on wood) that I wasn’t able to fix with one phone call with Prime.
A lot of amazon sellers are scammers!!
There are now more shady sellers & resellers than legit ones on there.
Let's talk about the scamming third party sellers who have 50-75% restock fees?
When sellers scam customers for profits its called good business practices. When customers scam sellers its called immoral, unethical and illegal.
I'm surprised this reporting has come out sooner. Sooner or later, the item is gonna have to be scanned (like a picture of the whole product) to match the return.
The sellers also lie about their products
So don't sell on Amazon???
One time Amazon sent me the wrong Spider-Man funko pop, it’s was such a hassle to return. Even the drop off location was confused because the product didn’t match the barcode they placed on the product. Initially they recharged me for the product and I had to contact Amazon again to get my money back. I think the seller did it all on purpose. It even seemed like an opened funko when I had ordered new. The box was clearly already torn open. I think they just tried to send me a funko that wasn’t worth as much.
I would have never thought of doing something like that. People can be unscrupulous.
Amazon sellers are scamming as well...I ordered a floor mat for my car and received a life-size Elvis pop up labeled floor mat...how that happened I will never know
🤔 Really? Perhaps they can flag those who returned too many items in junk conditions and will only issue full refunds after sellers agree. If 10% of people abused the system, punish those 10%, not all customers.
or where the sellers can report buyers, its like the wild wild west on the platform. im looking at 25 returns today and that every day i see those numbers!
@@alexlim1275 : 🤔 You can't report buyers? That doesn't seem fair, especially if it's the same bunch of people most of the time.
@@pohanahawaii ive been on the platform for 26 years and it seems to go on deaf ears. im currently switching over 50% of my inventory over to ebay. so much better.
So, and ? But how about the scammer seller's? What about them.
Scammers mess it up for everyone else. I hope Amazon starts cancelling scammers accounts.
Has the reporter verified to see if the buyer returned the bad item, or if Amazon itself is repackaging garbage?
In more than 20 years of purchasing from Amazon, I haven't had a single case of receiving a bad product. I have received many products that didn't meet my expectations. But the return is simple. If you don't like Amazon, just don't buy from them. No one is forcing you
@@singlefather01 I have received wrong items and bad new products where the store's stock basically vanished in the time it took to try the thing.
@@singlefather01 I'm just wondering if the products that were shipped back to the sellers for credit, that turned out not to be their products...could be confirmed as originating for the buyer, or repackaging errors in the Amazon shipping center.
Might be a nice source of extra income for amazon. Sorry, very cynical in my old age.
As far as Amazon... I don't by from them if I can help it ....and I could care less for your opinion which has nothing to do with my original comment
If you don't like my posts, dont read to them. No one is forcing you to :)
ive been selling on amazon for 20 years and can tell you yes it has happen more than i can count. i use to sell jordan retros on amazon untill i started getting fakes back and now all my shoes are on ebay because of the authentication process ebay has now. most of all my returns on amazon goes to the pallet buyers who sell in the bin store.
@@singlefather01sir, relax. He wasn’t bad mouthing. Just a question.
We never lied to Amazon ✋🏻..
Even though they are liars themselves, we never lied to them..
Amazon should cancel prime memberships for folks who are accused of return fraud a few times.
Well yeah, that’s what you get when you sell scam products. I gaurentee companies like Apple, Samsung, Visio aren’t complaining about scam returns
Amazon is awful to sell on.
It suck’s that Amazon’s shady practices have put so many out of business that we are forced to use them even though both sellers and buyers truly hate using them.
very true
I like em. eBay always screws me with returns. Takes forever with so much red tape. I have to wait nearly a week for the seller to “make it right” and then wait another week for customer service to get their act together with no guarantees each and every day
I’m starting to get things that are completely unwrapped. The boxes not even taped shut. And not in Amazon boxes.
That’s just Amazon trying to be more eco friendly and saving on shipping materials. Even though most packaging on products are not designed to be shipped that way. You would be surprised at the level of damaged goods during shipping just because they think it will save the environment.
Did the co-host say a single word?
Meanwhile, there is me who don't even return which even the item is not up to the standard
I've been doing that for items with superficial defects, too... One even came in a damaged, original package from the brand (ie the same box I would get buying in a brick and mortar shop!), without any protection, it had obviously been already opened, and there was a (very light) mark on the surface.
But functionality was good, so I kept it...
You get alot of junk from Amazon and never on time or due date I hate having to order everything but local stores don't have what you want or need
Amazon needs verified buyers.
or where the sellers can report buyers, its like the wild wild west on the platform. im looking at 25 returns today and that every day i see those numbers!
@@alexlim1275 damn, must be frustating, which category do you sell in ?
@@aziztraore7026 mens and women and kids shoes and apparel i live in shoe capital of america and its almost not worth it.
Just like I mentioned, a credit system otherwise you folks just continue w/the theft generally speaking
What’s weird is Amazon requests you don’t box it up when you return at UPS or whatever store they have a station at. I thought this was so they could verify what it was?
I once received a Bluetooth speaker when I ordered a different , but similar looking and similar priced device. I think it was just sent by mistake. Another time I received a cheap Chinese backpack when I ordered an Osprey daypack, this time the price difference is at least $60 by my own estimation.
I know on eBay the reporting process for sellers is a complete fraud. You talk to a chat bot who claims you're at fault 100% of the time in a matter of seconds. There really needs to be a class action lawsuit
ill have to disagree, ebay is by far better than amazon, its like night and day.
I will not buy from Amazon.
I will not buy from companies that use Amazon to ship their products (found this out from an Arizona hardware store- after my purchase).
Bezos gets NONE of my $$.
You are surprised? I worked for United Way 10 years ago. People would get busted returning donated toilet paper to walmart for a gift card.
Walk into a ups store and it's all Amazon returns 😂
This is true I am a seller on Amazon for 20 years. The return fraud rate is too high nowadays.
I sold a few books on Amazon and one person scanned it and returned it damaged. Amazon gave him all the money back, no questions asked. I no longer sell on Amazon. It is not worth it.
I just started selling hair wigs on Amazon at the beginning of the year. The first month was great, but after that it hasn't been going great for me because the inventory that I have sent to be restocked was delivered to the warehouse a month ago and still isn't checked in or available for sale. Yet, Amazon is still charging me fees for that. I plan on building my own website, because clearly I can't rely on Amazon alone.
I heard Amazon backs up either the seller or customer depending on their gain in a situation. Lots of people say Amazon reviews that are negative are erased. Amazon used to be reputable, but now they have adopted Chinese ways. I try to buy from other websites whenever possible.😠🤨
Amazon should have a hidden rating for the customer to track who does the return frauds and ban them from purchasing on that platform.
Amazon needs to worry more about how they treat their employees on the inside.
this is so bad that people are now going back to store to shop. it goes both ways on the scams
That is why I quite selling collector items on Amazon. The buyer buy it brand new and claim problems with it but they took what they want and return junks, sometimes don’t even return. Amazon just took my money and return to buyers even with video evidence. This honor returns no questions asked policy had been abused! And Amazon to too big to bully small sellers!
Amazon should pay the sellers back. This is disgusting
Amazon could stop giving refunds until the item has been returned. Amazon could be accused of aiding return scams by not doing so.
RATE THE BUYERS!!!!!
What would that solve?
@@derrickbeaubearic4100bad customers get called out for bad behavior. They either change the behavior or refuse to sell to them.
With my store the scammers say they are returning and don't. Amazon automatically gives them the money from my account
Before anyone decides to develop any sympathy for amazon, just know that Amazon doesn't even check those packages and just packages them up based on what they were supposed to be and puts them in a pallet and sells them to bin stores across the country and makes a s*** ton of money back but then the buyers at these bin stores take them home and find out that it's not actually what it's supposed to be. We get shafted because Amazon won't bother to open the package and make sure it doesn't end up for sale. Someone follow THAT story.
Yeap! I ordered a car seat for my son and needed it quick, … I received a phone screen protector
You only get a quick refund if you take it as Amazon credit. Refunds to a card, the item has to arrive back first.
No. Normally as soon as I drop off the item to Wholefoods and UPS I get refunded. If I return to Petco then yes it does take longer to get refunded.
Sometimes people accidentally mix up thier returns I have been working in retail customer service for a long time. I don't understand return fraud it's no different than outright theft. I have returned things to Amazon because they sent me a used, defective, wrong size or some other issue. I have been a member since they were a book market for Borders.
Shoutout to the Amazon Drivers - Y'all be out here hustlin and I want you to know that you are *greatly appreciated and are very important to us!* 💯🤙
There’s always a small percentage of dishonest and thieves, hopefully it won’t cost the majority of honest Amazon customers negatively. These thieves should have their accounts blackballed.
Yeah, it’s amazing to me. I was shipped some items that were not even what I ordered. They were junk so I sent them back.
Amazon is past its prime!
did they file police report? it is really easy to track down the buyer
i got a small box and toy, instead of my quest 3 headset , did unboxing video , Amazon is becoming the scammers
This is BS. The issue is that Amazon does not always send what you have ordered then they cry fowl.
You have bad luck with them then.
Online shopping platforms protects buyers more than sellers
I have never had a refund until the seller received the item back first.
I am so tired of these scammers! We see them in every aspect of our lives. I've also used Amazon for years and have only had one issue with an item I ordered from what I now believe was a scammer. Had to get my credit card company involved but it was resolved. I've never had problems with "fake" items. I don't return much, but when I have to, it's an easy process. With these scams, it might change.
Another classic case of some people ruining it for everyone else 😐
Plenty of false advertising on Amazon. I purchased an electric pressure washer with an advertised water pressure of 4,000 PSI. Wasn't even close, slightly over 900 PSI. It actually took over 30 days after Amazon received my return for the credit to hit my bank.
Just don't ship to people who are compulsive returners, especially the same addresses.
Wow, this is the WORST, one sided story I have seen in YEARS! The sellers are being scammed? What a joke. I cannot tell you how many times sellers have ghosted consumers..Lied about shipping. And also, when you do ANY Amazon return, you ship the item back, THEN you get a refund! Jesus, do your research! What a joke-
I wonder if somehow the packages got mixed up and returned the wrong item to wrong place. 100’s of customers are returning to one location or several locations: UPS, Kohls, etc