That's such a dumb thing to say. Go open a restaurant and pay your wait staff what YOU think is a "living wage." Since the wait staff already gets, with tips, more than the kitchen and dish staff, give them your version of a living wage, too. Then tell me how long you lasted as an intact business selling $30 hamburgers with no trimmings and no sides (probably with shady-quality meat to safe costs). Tell me how many customers were willing to buy your product. If you've never owned or managed a business and never looked at the books, then please keep your ideologically unrealistic 'mere opinion' to yourself until you have enough experience to have the right to speak with an informed opinion. Dismissed. (BTW, how did the minimum wage in California work out?)
@ I’m in Australia where we don’t need to pay tips as our waitstaff and all other employees get a living wage. We have a thriving restaurant scene here you ignoramus. Maybe if you Americans didn’t assume that the world is only made up of the USA you might be a bit open to alternative and better ways of doing things. Your joke of a health care system is another failure. As is your “democracy”.
@@GeoScorpion something said a LONG time ago about minimum wage: FDR: ‘No Business Which Depends for Existence on Paying Less Than Living Wages to Its Workers Has Any Right to Continue in This Country’
I love these videos...As a long time server, I see so much truth and accurate portrayals of key people...plus, the way the characters walk, cracks me up every time...💜
This is so frustrating. I used to bartend and coworkers and guest would steal a lot. I always tipped people great when I would go out after work, but I gave it to them in their hand tucked in a napkin.
I don’t know which one is worse? The fact that the manager is covering for a staff with a criminal background for stealing tips before? Or the fact that she is expecting Faith to come back and work at this restaurant AFTER ALL THAT TRANSPIRED? I would even have to go so far as to question the intellectual faculties of the owner for allowing that manager to continue working even after all this. A sensible owner wouldn’t even consider spitting in her direction.
Loved this video. It reminded me of the time I got a job at a local movie theater working concessions. One of my coworkers was stealing money from the cash register. My niece, who was also working there at the time, was accused of it. But one day I witnessed the actual thief taking money from the register and slipping it into her pocket. I reported her to management, who called the police and confirmed it via security footage. I remember being very nervous about reporting and signing a police statement until I was informed there was security footage backing me up. My niece still quit bc of the way she was treated before the thief was caught. Shortly after that, I found a higher-paying job and moved on myself. The theater was eventually bought by AMC and remodeled. I imagine they have even better security these days. If only the thievery didn't continue via ridiculous prices! lol
This is a very American problem. The UK leisure industry I worked in handles this differently. Staff wages are a living wage, the tips are a bonus. The hotels I worked in pooled the tip money, either by filling a tips jar or adding an electronic tips payment to their bill. This was then distributed to all staff when wages were paid. Why, you ask? Because they believed all staff, from pot washers and cleaners to the face the customer interacted with contributed to the pleasant experience of the customer. So they all deserved rewarding (as a Cellarman, it was nice to be acknowledged for the work I did that the customers did not notice). Made the unpleasant sides of the job a bit more bearable.
In America the people who choose to work as dishwashers, bussers, and cooks normally do so because they don't want to interact directly with the public. They get paid a flat hourly rate regardless of how many customers come into the restaurant during their shift. Servers and bartenders are paid a fraction of what they make per hour and rely on tips to make up the bulk of their salary. The busiest days for most restaurants are Fri, Sat, and Sun. But restaurants are usually open 7 days a week, so any shifts a tipped worker is scheduled other than weekends can often result in very little earned income. Also, slower shifts are usually staffed with a skeleton crew, meaning that if it does get busy the few servers who are working get slammed with more customers than they can comfortably handle. So unless you are an experienced server who can deal with that volume of business your tips often suffer. And even if you are an "ace", there are also fewer cooks scheduled which leads to longer wait times for food and can also affect tips even though it's totally outside of the server's control. In comparison, the non tipped employees make the same amount of money regardless of whether it's busy or not. So basically it's a trade off. Non tipped employees can count on consistent wages based on the number of hours they're scheduled to work and don't have to deal with customers. Whereas tipped employees never know how much they'll make from one week to the next and have face to face interaction with the customers, but have the potential to make more money depending on the volume of business and how good they are at their jobs. Different people have different skill sets so everyone's not cut out to do the same job. There tends to be more turnover among tipped employees as opposed to non tipped employees because servers/bartenders who can't cut it don't last long because they don't make enough money to stick around. I worked as a server for many years and I rarely had a bad shift unless the restaurant was really dead. But I saw plenty of servers come and go who didn't make good money even when it was busy because they were lazy or didn't have a good repoire with the customers. In America the system is based on merit. The best servers/bartenders make the most money and get the best shifts. If everyone made the same amount and split tips equally there wouldn't be much incentive to provide exemplary customer service. I follow several TH-camrs from other countries who have traveled to America and the consensus seems to be that they receive far better service in America than they do elsewhere. In fact, they often complain that servers in many European countries are rude and act as if they're annoyed at having to wait on people. I'm sure that's not the norm everywhere, but I can tell you that attitude wouldn't be tolerated for long in the establishments where I've worked. Other countries have their own way of doing things and I respect that. But our system works within the service industry in America based on our unique culture.
Many establishments here tip out a certain percentage of each customer's total bill before taxes to the BOH. Good bartenders always generously take care of their barbacks because a barback can make or break you on very busy nights. That being said, excellent servers and bartenders make more money than people with a living wage at times. I've made anywhere from 1500 to 3k on a busy weekend bartending in tips alone. I know experienced servers in fine dining establishments be able to support their children and live relatively comfortably. They turn down management positions because they make more $ than the manager in fewer hours.
I learned quickly to take the time to grab my tips off of my tables before someone else did.(Way back in ancient times before there were cameras everywhere to catch theives.)
@@lelandgaunt9985 making comments complaining about how many comments someone is making, rather than adding anything intelligent to the conversation tells me that you know the comments, regardless of how spread out they are, are correct, and you simply want to argue and/or complain
![[PART 1] - The New Hire Chaos: False Confidence and Forbidden Colleague Relationships](http://i.ytimg.com/vi/SEVE5ybiQYw/mqdefault.jpg)
![[PART 1] - The New Hire Chaos: False Confidence and Forbidden Colleague Relationships](/img/tr.png)
This is why you need to pay staff a living wage instead of them having to rely on tips.
That's such a dumb thing to say. Go open a restaurant and pay your wait staff what YOU think is a "living wage." Since the wait staff already gets, with tips, more than the kitchen and dish staff, give them your version of a living wage, too. Then tell me how long you lasted as an intact business selling $30 hamburgers with no trimmings and no sides (probably with shady-quality meat to safe costs). Tell me how many customers were willing to buy your product. If you've never owned or managed a business and never looked at the books, then please keep your ideologically unrealistic 'mere opinion' to yourself until you have enough experience to have the right to speak with an informed opinion. Dismissed. (BTW, how did the minimum wage in California work out?)
@ I’m in Australia where we don’t need to pay tips as our waitstaff and all other employees get a living wage. We have a thriving restaurant scene here you ignoramus. Maybe if you Americans didn’t assume that the world is only made up of the USA you might be a bit open to alternative and better ways of doing things. Your joke of a health care system is another failure. As is your “democracy”.
If you don't want to pay your people a living wage then you shouldn't have people working for you. Workers have rights.
@@GeoScorpion super unaffordable housing.
@@GeoScorpion something said a LONG time ago about minimum wage: FDR: ‘No Business Which Depends for Existence on Paying Less Than Living Wages to Its Workers Has Any Right to Continue in This Country’
I love these videos...As a long time server, I see so much truth and accurate portrayals of key people...plus, the way the characters walk, cracks me up every time...💜
I would never let a manager count my tips
This is so frustrating. I used to bartend and coworkers and guest would steal a lot. I always tipped people great when I would go out after work, but I gave it to them in their hand tucked in a napkin.
That's a good idea, I'll keep that in mind for future reference.
That is so smart. I'm writing this down so I don't forget to do it in the future!
I don’t know which one is worse?
The fact that the manager is covering for a staff with a criminal background for stealing tips before? Or the fact that she is expecting Faith to come back and work at this restaurant AFTER ALL THAT TRANSPIRED?
I would even have to go so far as to question the intellectual faculties of the owner for allowing that manager to continue working even after all this. A sensible owner wouldn’t even consider spitting in her direction.
Loved this video. It reminded me of the time I got a job at a local movie theater working concessions. One of my coworkers was stealing money from the cash register. My niece, who was also working there at the time, was accused of it. But one day I witnessed the actual thief taking money from the register and slipping it into her pocket. I reported her to management, who called the police and confirmed it via security footage. I remember being very nervous about reporting and signing a police statement until I was informed there was security footage backing me up. My niece still quit bc of the way she was treated before the thief was caught. Shortly after that, I found a higher-paying job and moved on myself. The theater was eventually bought by AMC and remodeled. I imagine they have even better security these days. If only the thievery didn't continue via ridiculous prices! lol
Stealing tips and wage theft illegal
Make 2 more comments that could have been 1.
Make 2 more comments unlike the last 3.
Manager getting kickback.
Yes, just 3 more comments, that could have been just one.
That was fun and entertaining.Thank you very much
This is a very American problem. The UK leisure industry I worked in handles this differently.
Staff wages are a living wage, the tips are a bonus.
The hotels I worked in pooled the tip money, either by filling a tips jar or adding an electronic tips payment to their bill. This was then distributed to all staff when wages were paid.
Why, you ask?
Because they believed all staff, from pot washers and cleaners to the face the customer interacted with contributed to the pleasant experience of the customer.
So they all deserved rewarding (as a Cellarman, it was nice to be acknowledged for the work I did that the customers did not notice).
Made the unpleasant sides of the job a bit more bearable.
In America the people who choose to work as dishwashers, bussers, and cooks normally do so because they don't want to interact directly with the public. They get paid a flat hourly rate regardless of how many customers come into the restaurant during their shift. Servers and bartenders are paid a fraction of what they make per hour and rely on tips to make up the bulk of their salary. The busiest days for most restaurants are Fri, Sat, and Sun. But restaurants are usually open 7 days a week, so any shifts a tipped worker is scheduled other than weekends can often result in very little earned income. Also, slower shifts are usually staffed with a skeleton crew, meaning that if it does get busy the few servers who are working get slammed with more customers than they can comfortably handle. So unless you are an experienced server who can deal with that volume of business your tips often suffer. And even if you are an "ace", there are also fewer cooks scheduled which leads to longer wait times for food and can also affect tips even though it's totally outside of the server's control. In comparison, the non tipped employees make the same amount of money regardless of whether it's busy or not. So basically it's a trade off. Non tipped employees can count on consistent wages based on the number of hours they're scheduled to work and don't have to deal with customers. Whereas tipped employees never know how much they'll make from one week to the next and have face to face interaction with the customers, but have the potential to make more money depending on the volume of business and how good they are at their jobs. Different people have different skill sets so everyone's not cut out to do the same job. There tends to be more turnover among tipped employees as opposed to non tipped employees because servers/bartenders who can't cut it don't last long because they don't make enough money to stick around. I worked as a server for many years and I rarely had a bad shift unless the restaurant was really dead. But I saw plenty of servers come and go who didn't make good money even when it was busy because they were lazy or didn't have a good repoire with the customers. In America the system is based on merit. The best servers/bartenders make the most money and get the best shifts. If everyone made the same amount and split tips equally there wouldn't be much incentive to provide exemplary customer service. I follow several TH-camrs from other countries who have traveled to America and the consensus seems to be that they receive far better service in America than they do elsewhere. In fact, they often complain that servers in many European countries are rude and act as if they're annoyed at having to wait on people. I'm sure that's not the norm everywhere, but I can tell you that attitude wouldn't be tolerated for long in the establishments where I've worked. Other countries have their own way of doing things and I respect that. But our system works within the service industry in America based on our unique culture.
Many establishments here tip out a certain percentage of each customer's total bill before taxes to the BOH. Good bartenders always generously take care of their barbacks because a barback can make or break you on very busy nights. That being said, excellent servers and bartenders make more money than people with a living wage at times. I've made anywhere from 1500 to 3k on a busy weekend bartending in tips alone. I know experienced servers in fine dining establishments be able to support their children and live relatively comfortably. They turn down management positions because they make more $ than the manager in fewer hours.
Pay People a living wage. I will never understand why restaurants don't pay a real wage. Where are the Cameras to prove who is stealing whose Tips....
I learned quickly to take the time to grab my tips off of my tables before someone else did.(Way back in ancient times before there were cameras everywhere to catch theives.)
File police report and make sure nanagers in on report
Make 5 more comments that could have been all in one.
I agree.
If I was the owner, I would have reported Brittany AND THE MANAGER TOO.
She had been accomplice to the crime.
Cameras are necessary
I have no idea if all these videos are real or just someone came up with the scrip, but they are pretty engrousing .
Isn't it obvious that it was Veronica who stole the tips?
very entitled cartoons
Talk to owner
Make 4 more comments like this, that could have been just one.
@@lelandgaunt9985 saying this on EVERY SINGLE of their comments is quite rude.
@@ravynbishop6131
Oh noes😭
@@lelandgaunt9985 seriously. what are you 8 years old?
@@lelandgaunt9985 making comments complaining about how many comments someone is making, rather than adding anything intelligent to the conversation tells me that you know the comments, regardless of how spread out they are, are correct, and you simply want to argue and/or complain