Enjoyed your summation of future trends. I am presently completing my PDR as Assistant Manager in a charity retail outlet and so your descriptions were useful and fascinating.
I agree with your comments but it is still so obvious how many brick and mortar stores completely ignore customers or give a horrible experience if they do engage them. Training in customer service and contact is still lacking.
Enjoyed your summation of future trends. I am presently completing my PDR as Assistant Manager in a charity retail outlet and so your descriptions were useful and fascinating.
Thanks for sharing your brilliant insights.
Glad you liked it!
I plan on opening up a speciality store that sells only scotch tape. all sorts of colors and sizes. clear or transparent too. wish me luck.
good luck with it! super niched! how is it going?
Amazing information as always.
Thank you very much 😊
🙂
Suggestion: Let each of your 8 trends remain visible in the top corner as long as you are talking about that particular trend.
Ritel
I agree with your comments but it is still so obvious how many brick and mortar stores completely ignore customers or give a horrible experience if they do engage them. Training in customer service and contact is still lacking.
totally! many have much work to do!
Are you from Germany, Austria, or Switzerland?
Yes, originally from Hamburg, Germany
@@bernardmarr nice! I am from South West Germany and study at Santa Monica College. My professor sent us your video. Very helpful!!