AutoDS Orders Page: A Full Overview (Order Statuses, Details, Filters & More)
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- เผยแพร่เมื่อ 16 ต.ค. 2024
- Learn everything there is to know about the AutoDS orders page:
Order status explanations
Order details
Filters
Custom menu display
Buy/Sell IDs
... and more!
Enjoy taking full advantage of the orders page to optimize and scale your online business!
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is it a problem if it dosent show the buy url? also it dosent show the buyer id and the buy order id is FBA Order
Fulfilled by Autos Order
What is the best way to get in contact with the support team? Is it possible to get someone to chat during business hours? I have struggled to get someone on the chat to assist
If I use one of the 20 verified vendors such as Aliexpress for a more competitive price and my suppliers run out of inventory, will I need to find a new supplier or will AutoDs and fulfillment take care of that?
Hi, you can try finding a similar listing from a different supplier.
For more tips and best practices, we invite you to our Discord channel to interact with experienced dropshippers: www.autods.com/discord
Can you share how it works when you have both "fulfilled by AutoDS" and "Auto Ordering" using your buyer account enabled?
Hi there! The Auto-Orders is having AutoDS’ automatic ordering system place the orders for you.
While 'Fulfilled by AutoDS' service feature helps manage your orders and also update your tracking numbers!
so will the package they get say from AMAZON instead of our buisness name? how do we get around that problem.
Good question! To learn more, please feel free to check this helpful video: th-cam.com/video/rN6K4puHZao/w-d-xo.htmlsi=_0nbt0W3qGWiZSsA
how long ih to wait to received the tracking number?
info
What happens when a customer has the wrong address and now item was returned to sender by delivery services ?
You lost a sale
i got auto fulfillment but the buyer account is a different email to what i logged in with, the buy id says FBA order although i ordered through ali express, estimated arrival date is the next day after the product was ordered although it said 5 day delivery on aliexpress, did not recieve an order confirmation email, and i got charged $10 more than the ali express listing says.
are you able to help please
Hello! For any technical concerns, please remember to open a support ticket or chat with our customer support. Thanks.
why is the estimated arrival showing feb 10,2026 for cat toys?pls help
Hello! Please speak to our customer support if you run into some technical concerns. Thanks.
I received my first order but the buyer does not have a name or phone number listed. Should I proceed with the order?
Hi there, which platform are you selling to? Typically, these information are required for checkout.
To avoid issues, don't hesitate to get in touch with our customer support team to further investigate. All the best! Access the chat button to open a ticket help.autods.com/kb-tickets/new
On the item that you are manually fulfilling, can you place personalization information for a product on the "Note" section? Is this going to be sent to the supplier?
You can try communicating with your supplier if it is something they support. You can check out our POD products and private suppliers.
Learn more about AutoDS’ private suppliers marketplace here: www.autods.com/features/autods-marketplace/
All the best!
Say I am using AliExpress exclusively as my supplier. When orders show up on my dash board do I have to click each order ID for each order separately, or is there a way to just select all and then pay the invoice amount for all orders at once?
Hi there, if you wish to automate your orders. We suggest checking out our Fulfilled by AutoDS feature, so that you won’t need to log into your own buyer accounts. Here is a video to learn more:
www.autods.com/ebay/features/fulfilled-by-autods/
We also have a bulk action where you can select multiple orders in AutoDS to change the fulfillment status: help.autods.com/how-to-apply-bulk-changes-on-your-buy-account
I added funds to my portal and I have an order to place there, the auto DS system makes orders and sends them automatically, is that what I understood?
Hello! Yes, you understood correctly. AutoDS does provide an automatic ordering system. When a customer places an order in your store, AutoDS will automatically place the order with your supplier and handle the payment process using the funds you’ve added to your portal. This is part of our “Fulfilled by AutoDS” service.
Watch here: th-cam.com/video/_g3fJdyp7v0/w-d-xo.htmlsi=sM05_fzxhYbmcTXT
How long does it take for AutoDS to recognize a new order coming in from a selling channel (in this case Amazon). I've got time to work on this today and have gotten 3 new orders on Amazon over an hour ago and they havent shown up yet on my AutoDS hub to process. Is there a typical delay time to keep in mind?
Hi there, it should show in AutoDS as long as the order is paid on Amazon. If you are experiencing any technical issues, don't hesitate to get in touch with our customer support team to further investigate. All the best! Access the chat button to open a ticket help.autods.com/kb-tickets/new
Greetings everyone!!, I ask you once the order has been placed, do I have to set it to shipped in the store, for example on Amazon? Or is it changed automatically? Or where can I see this? Thank you.
Hello! It should change automatically on Amazon if you change the status in AutoDS.
If you are experiencing ssues, please contact our customer support team to further investigate. All the best! Access the chat button to iopen a ticket help.autods.com/kb-tickets/new
Thanka for your deep explanation. My issue with autods as i have been using it recently is that when someone order more than 1 item from my store ( it is obvious that they are assigned with one order number in shopify) however in Autods you see it as multiple orders.. also it dosent show the order number that you have on shopify
Hey, you may also check this help article: help.autods.com/full-overview-over-the-autods-orders-page
Remember that if you're facing technical issues, contact our support, & they'll assist you. Thanks!
Buyer price means it is exactly amount what is selling in store while shipping?
Hello! The buyer’s price refers to the cost at which you can purchase items for your dropshipping business. It’s essential for determining your profit margins and setting competitive prices for your customers. 😊
Hope this helps!
Is there a way to not have to ship every item and type everything? I'm not sure I will have time to do that especially if I'm trying to sell a lot of an item.
Hello! Yes, there is a way to save time when uploading products to AutoDS. You can use the bulk upload feature to upload multiple products at once. :)
Please refer to the link below:
help.autods.com/how-to-upload-products-in-bulk-to-your-store
Thanks
How do I know when package has been shipped out to change status to shipped and also do I not need to pay for the product like on dsers?
How long does the order in progress take on fulfill by AutoDS?
Hi there, you have to pay for the item in AutoDS since we do not collect your customer's payment.
If you are having issues, you can access the chat button to open a ticket so our customer support team can further assist. help.autods.com/kb-tickets/new
Hi, l have auto matic oders package, does it work on catch, Amazon or just Autods where indicated where indicated on the orders page, thanks V much.
Hi! You have to log into your buyer account to fulfill the orders.
We suggest using Fulfilled by AutoDS so that you won’t need to log into your own buyer accounts and process orders within the AutoDS dashboard. To learn more about the Fulfilled by AutoDS:
www.autods.com/ebay/features/fulfilled-by-autods/
For more tips, we invite you to our Discord channel to interact with experienced dropshippers who can provide best practices: www.autods.com/discord
ok so if I'm understanding this video correctly, This the manual way to fulfill my orders if I have not purchased an automated package selected w/ auto DS? I simply don't have funds to do automation yet but I definitely will as soon as I start getting orders?
Hey there! If you don’t have the automatic orders add-on, you’ll need to process your orders manually with your suppliers. :)
Hello auto ds
I got my first oder today dropshiping from amazon. To ebay
But in status its showing error
I also add credit of 50 pound in to automatically full fill oder how to fix this error i saw videos but not understanding
Hi there! Sorry to hear that. If you are experiencing any technical issues, don't hesitate to get in touch with our customer support team to further investigate. All the best! Access the chat button to open a ticket help.autods.com/kb-tickets/new
I can’t see my buyers ID after someone made a purchase is that normal ? I have automatic fulfilled turned on and money in my account with credit
Hi there! Ensure the ‘buyer ID’ column is activated in the ’customize columns” button. Scroll to the right. If you still don’t see it, open a support ticket. help.autods.com/kb-tickets/new
Is it possible to order samples products to test on auto ds?
Hi there, you can but you will have to create an order from your online selling channel so it syncs to AutoDS. You can try creating a draft order with your information, you can mark it as paid in Shopify admin without actually paying it on Shopify checkout so it syncs to AutoDS and pay the item to the supplier for shipping.
All the best!
So I I have probably 20 orders that are not filled. error says I need to complete customers full address but when I do and click save it pops up another error saying I can’t edit the order status
Hi there! Sorry to hear about the issues. For any technical issues, please reach out to our customer support team to further investigate. All the best! Access the chat button to open a ticket help.autods.com/kb-tickets/new
If i have multiple items ordered by the same pearson they fulfill it like they were different orders. How can i change that?
Hello! If the orders are from the same supplier, the packages will most likely get sent together. If it’s multiple orders from different suppliers, each package will arrive separately.
Is the insufficient fund saying that the customer had the insufficient funds?
Hi, if you are fulfilling an order, you might want to check your balance or mode of payment. Customers pay on your selling channel's checkout page, you just have to wait for your payout schedule.
For more tips, we invite you to our Facebook Community and Discord channels: www.autods.com/FacebookGroup_yt
www.autods.com/discord
what is "insufficient funds" in red ? can someone explain to me please
Hello! It means you need to top up your Auto Order balance for the system to process your orders. 😊
Also, feel free to join our Dropshipping Communities on Facebook & Discord:
www.autods.com/FacebookGroup_yt
www.autods.com/discord
Hey I been made a test order
I get the money and the order statue stays on “In order progress” what I need to do ?
Hello! You can wait for the tracking information to be available once uploaded by your supplier. If you have issues or questions, you can open a ticket for that order.
@@AutoDS Where do find the tracking information?
I am getting a Unmonitored Status after adding product. I can see the customers username and qty ordered but how do I know for sure it is shipped by Auto DS. I sent in ticket 6 AM haven't heard back yet. I just need to kjnow what to do next to be sure the order goes out.
Hi there, so sorry to hear! Have you checked out the item already or reached out to the supplier to confirm they received the order?
I cannot see the buyers ID. I do not have automatic order set up could you help me please
Hi there! Ensure the ‘buyer ID’ column is activated in the ’customize columns” button. Scroll to the right. If you still don’t see it, open a support ticket here: help.autods.com/kb-tickets/new
@@AutoDS is buyers ID the order number that you place from the supplier? Or the customers order number?
Hey how can I choose a shipping option? For example if the costumer picks fast shipping, how do I apply that? Tnx
* using fullfiled by autods
I'm unable to fulfill my orders from tiktok suppliers. It says "product not available in your region or country". How do I resolve this?
Hi there, so sorry to hear this! There might be wrong settings in the account. I would recommend checking this with TikTok support so they can further check. Good luck!
my orders are not showing on autods i need help please
Hi there! Sorry to hear that. If you are experiencing any technical issues, don't hesitate to get in touch with our customer support team to further investigate. All the best! Access the chat button to open a ticket help.autods.com/kb-tickets/new
Hey so at 2:55 the Order details, I have a problem where the person name and address are blocked. For example First Name: F***d
Last Name S*****y
Address 16*******
How do I fix this?
Hi there! Sorry to hear that. If you are experiencing any technical issues, don't hesitate to get in touch with our customer support team to further investigate. All the best! Access the chat button to open a ticket help.autods.com/kb-tickets/new
Where did yu get the tracking id from??
from shiopify in ur orders
section
Hi there! It will be uploaded by your supplier.
For more tips, we invite you to our Discord channel to interact with experienced dropshippers: www.autods.com/discord
Hi, I need urgent help. I got an order from a specific guy who ordered 4 of the same product. I’m trying to fulfill his order but under “status” on his order it comes up with “Error”…. It says that it says this because “the total price of the order 235.55 on the buy site is higher than the maximum purchase order price you have set 155.76. You can force order it to ignore the setting by choosing ‘Send to Auto Order.’ I have clicked this multiple times but it still isn’t fulfilling his order. What can I do to fix this?
Hi there! Sorry to hear about the difficulties fulfilling the order. Please contact our customer support team to further investigate. All the best! Access the chat button to open a ticket help.autods.com/kb-tickets/new
hey brother how do we order the product to the customer? i dont understand that part. i dont want to buy the product myself if im dropshipping
Hey there! In dropshipping, you don't have to buy the product yourself upfront.
Here's how it works: You list a product on your online store from a supplier. When a customer places an order, you then purchase the product from the supplier, who ships it directly to the customer. You only order the product from the supplier after you've already secured payment from the customer. Hope that clears things up! 😊
@@AutoDS How do you purchase the product from the supplier without buying it?
@@jordanparker8669you do actually have to buy it yourself but at the cheaper supplier cost. And you’ve already been paid by your customer the amount which you listed the product on your store
Where do I find the tracking number on Auto it was paid but auto says ordered I need the tracking> SOS
Hello! Please open a support ticket so our customer rep can assist you better. Form: share.hsforms.com/12QideNaERCqYuntNVs678g46by0
Or you may also look into this: help.autods.com/how-to-configure-automatic-tracking-numbers#sellingchannel
Please help. I have 3 orders that are sitting at "order processing" and it has been over a week now. Nothing was taken from my loaded balance and I am worried they are not ordered? It does have the little symbol that shows order fullfilled by autods
Hello! Kindly reach out to our customer support about this technical matter and they will gladly assist you. Thanks.
Did u ever figure out what was wrong with?
I have the same issue right now with my first order
what to do if the order is showing error ?
Hi there! Sorry to hear that. If you are experiencing any technical issues, don't hesitate to get in touch with our customer support team to further investigate. All the best! Access the chat button to open a ticket help.autods.com/kb-tickets/new
What does insufficient means when a customer orders?
Hi there, you might need to load your balance. A sufficient Balance is not based on the actual price of your orders. It is based on the Maximum Buy Price of your products. Your balance must be sufficient for all orders that are In Progress.
For more tips, we invite you to our Discord channel to interact with experienced dropshippers: www.autods.com/discord
Can i cancel any specific order from Order Page?
You can, you will have to contact the supplier. You can check this guide for reference help.autods.com/how-to-manage-your-orders-with-autods-suppliers#canceling
i dont see buyer infor why ?
Can I use AutoDS to do private label?
Hi there! Please check this video: th-cam.com/video/8VueXvEZRYE/w-d-xo.htmlsi=qnd3KCNoexNf82bn 😊
@@AutoDS thank you. I was also wondering if I have an existing store with products and would like to use AutoDS, how can you then connect my existing products to your specific suppliers to make the auto fulfilment work?
I put $50 in my account and my orders still wont auto fulfill can I get my money back and fulfill the orders myself?
Hello! Please speak to our customer service ragarding this. They'll be happy to assist. Thanks.
Can you link this video to the fullfilled by autods vid please? BTW - thanks for the vids -appreciated.
Hello! Here's the video: th-cam.com/video/_g3fJdyp7v0/w-d-xo.html
Hope it helps you out. 😊
Hi hope you are doing well
Am living italy wants to sell on ebay uk market as dropshipper please tell me briefly how to do this like am stucked in location type things
Like can i do this by using italy location but am sourcing from cj dropshipper uk wearhouse
hey use vps i also use vps for us and iam located in pakistan
Customer service based on the reviews below appears to be non-existent... buy the software and you're on your own... good luck!
Thanks for watching. You can download the cheat sheet here: www.autods.com/cheat-sheets/shein-dropshipping/
You can join our Discord Community to interact with experienced dropshippers:
www.autods.com/discord
Bro do video on how to fullfill ordersmanually in autods😂
Hi there, thanks for watching! When it comes to fulfilling orders, we have 2 options in AutoDS. You can check them here how they work, you can either enable manually fulfilling orders or automatically. You should see them here.
th-cam.com/video/HCuCFHr_Wn8/w-d-xo.htmlsi=qn8ZYahnAji16e3H
th-cam.com/video/_g3fJdyp7v0/w-d-xo.htmlsi=MeSq-vQ4jRjyP6D5
I would also like to invite you to join our Discord community with a lot of experienced dropshippers you can interact with and learn from:
www.autods.com/discord
Tue buyer knows it will cost 4 dollars only when he get message
Please add Arabic language to translate your videos.
We appreciate your input.
i don’t see my tracking number on my orders page why?
Hi there! Sorry to hear that. If you are experiencing any technical issues, don't hesitate to get in touch with our customer support team to further investigate. All the best! Access the chat button to open a ticket help.autods.com/kb-tickets/new