Wow! That was the most well spent 11 minutes to watch this. Going step by step for all those possibilities was perfect. Even more, you showed not only what you “should” see, but also what you “shouldn’t “, i.e. the belts, the meter readings, damaged parts. I knew what I needed to check AND how to fix it! Thanks, you made my day!!
On my washer, it turned out to be the washer shift actuator. The washer spun, but agitator was not working properly. Checked the dogs, but they looked fine. That's when I noticed the shift actuator was staying in the same position to spin at high speed, but not changing position to activate the agitator. Ordered it online, $50 part, and it's all good now. Easy to replace too!
Love the way you line everything up in order with explanations and what to look for. Will be checking this machine with your video today. Thank you for putting this together, I find it helpful and informative
Thanks for this post and description. We have a 1980 Kenmore washing machine that does not agitate on some cycles and hums or clicks when not agitating, but still spins. It also makes loud noises near spinning cycle. Could it be the same issue?
@@joejones2847 new technology is crap! I prefer the old washing machines. I have had several new pairs in the last 40 years and nothing works like the old ones.
I didn’t see this in the video either but I just tried it and it worked. 🤷♀️ my washer filled and then just sat there doing nothing, making no noise. Lifted lid and closed 6 times. Now it’s choochin.
Hey man I got one of the whirlpool model washers from late 2000s 2007-9. It locks the lid when operating and the only way to trick it so you can see if operate is to take the strike off and make the machine think the door is closed. But …… my machine just starting making a loud clicking noise during the agitation “(when the wash light is on just before rinse light is on) it’s moving the drum just a tiny amount and making that noise. It’s only doing it when it’s trying to wash a king size comforter and it’s heavy as hell. Is it possible the belt is slipping and causing a noise like that?? Or have you seen it be something else?
Great video, thanks, however these agitator scenarios did not address my issue. My Frigidaire top load washer (LB17a), agitated SLOWLY, so the clothes does not wash. The machine fills and spins fine, but slow agitation Help please 🙏
@@appliancepartspros The Tag No is LB17a (Essential Care) this model is similar to the Electrolux Model No FWAB17J1EBGUW Scenario: there was a grinding sound during the wash cycle, I dismantled the spluch assembly, greased it and put it back together. Problem resolved, worked well a few times, then it started agitating slowly, even with all wash cycles
Wow, I want to challenge my washer repair by myself and maybe my brother be interested to master it, before to attempt shopping new one. I'm appreciate your description details, which teach and encourage me to get through this challenge. Thanks , I will let you know later 😊
Great video! Very concise and thorough! The examples showed very clearly what to look for and what to do as well as examples of what could be wrong. Excellent presentation! 👍🏻👍🏻
Thank you so much. I had a stroke so this has been much harder for me. I know nothing other than it’s a whirlpool thin twin that’s 25 years, & 8 months old
Hello there, i have a WTW5700XL0.... The washer only works if there is no clothes in, if there are clothes in the agitator wont work and there will be a weird sound (like the sound you get when you put a baseball card on the bike wheel.... we already change the actuator hoping that was the problem and it did help as the one that was removed was worn out... but it will only work properly if no clothes are add it .... hope you can help me
You will need to double check the installation of the shift actuator. Also, check the splutch, make sure those parts are not damaged or worn. Check the shaft on the transmission and the actuator to make sure those aren't damaged.
The models that have the plastic piece and metal clip on top the spanner nut. If the plastic piece and metal clip is missing would it prevent agitation? RE:WTW4800BQ0 Im only getting a slow rpm spin after water fills up. Your diagram shows a different style cam kit. Ig i apply pressure to top of agitator it agitates properly.
I checked the model you provided and I don't show the plastic and metal piece listed for that unit. It sounds like you need to check the agitator, splutch, and the agitator dogs visually for any damage.
Mine fills and drains, no agitation or spin. The timer appears to go through the cycle fine and the water levels are good. I did originally hear a double clicking sound from the motor appearing to be a signal to engage motor but that has since stopped. Belt appears fine, but the motor transmission doesnt even turn duringbits portion of the cycle. The transmission turns freely manually. Do you think its the motor?
@@appliancepartspros it appears that maybe the case, I used a simple outlet power tool, when plugged in, the wire to the motor were hot, and one wire on the left clip was hot, when I closed the lid, two on the left were hot, so if I'm correct, the lid assembly is good and the motor is bad?
I have a top load Amana washer that is not agitating. The dogs look ok to me and the top part of agitator seems to work ok. The bottom part feels loose. Should I be able to just pop off the entire agitator assembly in one piece? I don't want to pull to hard if not. I had tried to get the bolt off on top part of assembly but that sucker is on there good. WD40 did not help.
It is excellent presentation. But my washer is filling water, and going to wash mode and motor is humming but not turning. It could be either capacitor or some thing jam in agitator but it is moving freely so I think it is capacitor and I needed special meter to check it so I have order capacitor and meter to check my old one. If good I have to look into transmission part.
What if the agitator won't move at all? This only says if it freely moves both ways. If it is frozen is that the transmission beeing bound up? I wish that was more clear.
Our KitchenAid top loader (kawe577bwh1) won't spin. We replaced the motor coupling because that was worn. Goes through cycles and sounds like its spinning but it doesn't. Everything sounds normal when it runs, no grinding sounds. But again it doesn't spin.
If the motor is not coming on then you will need to test for power to the motor. If you have power and it's not coming on then you will need to replace the motor. If that is good check the transmission, you can try turning the shaft by hand, if it doesn't turn then you will need to replace the transmission.
Awesome video..I have a GE profile washer. Not only was it not agitating, it would not respond to the according phase. When I would hit final spin, it would go into rinse mode. When I would hit rinse, it would go into the wash mode but not agitate. If I unplug the machine, it would eventually start washing, but not finish the whole cycle..It wouldn't wash, rinse, spin. I would have to wash again to rinse then hit final spin. But, it wouldn't spin, just makes the drain sound. Eventually, I can do the final spin. If takes like 3 days to wash a load. I bought a new system board and replaced it tonight. The functions perform, but still just continues to fill and not agitate. Mine is GE profile model WPRB8050D1WW. System board is 175D4489G004 Unfortunately, they're are no qualified repairman in my area. Either I've hired them before with no luck or they have bad reviews. Any advice??
Question? My washer is an old washer top load and the agitator isn’t working properly I changes agitator dogs they were broken but it’s still not working properly it makes a sound like grinding when the washer starts washing
In my experience, you get it off with lots of frustration! I ended up using 3 of those little airbags used for getting into a locked car and it just popped off.
RE: WTW4800BQO ISSUE: 1st fills with water 2nd slow rpm spin , no agitation . I hear a ratching sound ( unless i carefully apply Pressure downward on top of agitator. After re moving agitator and applying pressure downward on top of shaft same result .. It agitates as long as doward press- remains) Question: Could this be the clutch? Hopefully not the gearcase.😮 Thanks in advance
@@appliancepartspros when i swapped actuators i put one green screw in wrong hole. Found this today checking behind my self. So lever wasnt engaging splutch . Fixed that. Ratcheting sounds gone. But still only agitates when applying pressure on top of agitator durning time its suppose to agitate. Does a slower back forth agitation with tub sort back n forth for about 10 with downward pressure applied to agitator. Ok i quitting on it for the night. I think these models and similar WTW5000DW1, WTW5000DW2, WTW400BQO ant nouthin but da devil. Lol Swapped gear case( splines rusted out), water valves( only hot worked) , swapped agitator( splines stripped), New belt( old one melted) was squating on the ground, ( i blocked itt up til i was sure rest was ok then ill replaced suspension) , swapped capacitor)( made no difference) swapped actuators ( no difference) new dog ears (old ones wore out) Part of the time no lights are on while running.
It looks like you have replaced everything that could cause that issue. Double check the installation of those parts, make sure everything was installed properly. If all of that checks ok, the only thing left that could be causing the issue is the control board.
The model number of the machine can be located under the lid, on the back of the control panel, or on the lower-front or side of the main cabinet body. Normally there is a sticker that will say mod or model on it.
Hello Lori. Use the AppliancePartsPros.com link to help diagnosis your Roper top load washer. If you can't locate what you need, give us a call. We would be happy to help. www.appliancepartspros.com/repair-help/roper-laundry-center-rtw4516fw1-repair
Hi! My Moffat washer does not agitate but it fills with water, drains and spins. It has a two pieces agitator. I can turn the agitator freely both ways. Once removed, the agitator can be turned one way but not the other (dogs are ok) If I hold the base and turn the top part. I checked all parts of the agitator and they are ok. However after removing the agitator and the bolt holding the coupling, the coupling is ok but the central shaft is turning both ways. Is this normal and what does it means if it doesn’t agitate but It spins? Thanks for your help!
What would keep messing up the dogs??? This is the second wash plate I'm having to replace in less than a year. I originally called a repair man out and they charged me $300 to replace something. It was clicking the whole time it ran. They replaced it and then I noticed the wash plate spun freely after they left. Guy came back out and told me it was going to be another $300. I watched a few videos and replaced the wash plate. Well it started clicking again with in 3 months of the repair man coming out. My laundry is no longer getting clean again and I took the wash plate off and the dogs are completely smoothed out again. So I know it needs that at bare minimum but if like to fix what's causing that so I don't have to spend $50 every couple of months
Some people would look at this repair and decide to get a new one. We provide the repair information in case someone would like to repair the unit themselves instead of calling a repair person. If you have any questions or need help with anything just let us know.
There are a few different ways you can do that. Here is how to do that if you have a drill and tips for if you don't. Just be careful to not damage the unit when removing it: Simply insert a hollow screw extractor into your power drill or t-handle. If you're using a power drill, change the setting to reverse. Place the extractor around the broken screw and rotate to cut into the wood. It's best to use something to keep your path straight, like a drill press or a guide block. Vice grips or pliers are great tools for removing stripped screws when they are partly exposed. Grip the screw head with your pliers or grips and rotate the screw out of the material. Be careful not to damage the material around the screw when you use this method.
Matt is my spirit animal.
Wow! That was the most well spent 11 minutes to watch this. Going step by step for all those possibilities was perfect. Even more, you showed not only what you “should” see, but also what you “shouldn’t “, i.e. the belts, the meter readings, damaged parts. I knew what I needed to check AND how to fix it! Thanks, you made my day!!
On my washer, it turned out to be the washer shift actuator. The washer spun, but agitator was not working properly. Checked the dogs, but they looked fine. That's when I noticed the shift actuator was staying in the same position to spin at high speed, but not changing position to activate the agitator. Ordered it online, $50 part, and it's all good now. Easy to replace too!
Thanks, that's exactly what I needed to know !
Love the way you line everything up in order with explanations and what to look for. Will be checking this machine with your video today. Thank you for putting this together, I find it helpful and informative
You're welcome! If there is anything we can help you with please let us know. Good luck with your repair and let us know how it goes!
Your technical support is great. Thank you for all your help.
You guys are the best!
You are welcome. Happy to help out.
Thank you for take the time to break down the problems. Where do I go to show me how to disassemble my top loader to fix my Agitator
What is the model number of the washing machine?
Thanks for this post and description. We have a 1980 Kenmore washing machine that does not agitate on some cycles and hums or clicks when not agitating, but still spins. It also makes loud noises near spinning cycle. Could it be the same issue?
A 43 year old machine? You should give it a Viking funeral and update your system you would be amazed at how clean your stuff gets with new technology
@@joejones2847 new technology is crap! I prefer the old washing machines. I have had several new pairs in the last 40 years and nothing works like the old ones.
Did you ever solve this issue? I'm having the exact same issue with my old Kenmore.
I was ready to call a service company but your technique of resetting the motor by lifting the lid 6 times fixed mine! Thank you so much!
Hi Laura. I didn't see this mentioned in the video. Can you elaborate on this please?
I didn’t see this in the video either but I just tried it and it worked. 🤷♀️ my washer filled and then just sat there doing nothing, making no noise. Lifted lid and closed 6 times. Now it’s choochin.
Hey man I got one of the whirlpool model washers from late 2000s 2007-9. It locks the lid when operating and the only way to trick it so you can see if operate is to take the strike off and make the machine think the door is closed.
But …… my machine just starting making a loud clicking noise during the agitation “(when the wash light is on just before rinse light is on) it’s moving the drum just a tiny amount and making that noise. It’s only doing it when it’s trying to wash a king size comforter and it’s heavy as hell. Is it possible the belt is slipping and causing a noise like that?? Or have you seen it be something else?
I have almost exactly the same issue; any resolution @joejones2847? In my case it's any load, not just a heavy one.
Great video, thanks, however these agitator scenarios did not address my issue.
My Frigidaire top load washer (LB17a), agitated SLOWLY, so the clothes does not wash. The machine fills and spins fine, but slow agitation
Help please 🙏
Can you please verify your model number for us?
@@appliancepartspros
The Tag No is LB17a (Essential Care) this model is similar to the Electrolux
Model No FWAB17J1EBGUW
Scenario: there was a grinding sound during the wash cycle, I dismantled the spluch assembly, greased it and put it back together. Problem resolved, worked well a few times, then it started agitating slowly, even with all wash cycles
Wow, I want to challenge my washer repair by myself and maybe my brother be interested to master it, before to attempt shopping new one. I'm appreciate your description details, which teach and encourage me to get through this challenge. Thanks , I will let you know later 😊
Good luck with your repair! Let us know if we can help you with anything.
This was the best helpful video!!!!! Tysm❤
You're welcome! Let us know if you have any questions!
You are dead on..... thanks for your expertise !!
You are welcome! Glad you were able to fix your issue! If there is anything we can help you with in the future please let us know.
Great video! Very concise and thorough! The examples showed very clearly what to look for and what to do as well as examples of what could be wrong. Excellent presentation! 👍🏻👍🏻
lat9206bae maytag top washer barley agitates. it's not anything you mentioned but could it be transmission when it still spins and slite agitation.
Have you had any error codes come up on the machine?
Thank you so much. I had a stroke so this has been much harder for me. I know nothing other than it’s a whirlpool thin twin that’s 25 years, & 8 months old
You're welcome! If there is anything we can help you with please let us know. Good luck with your repair and let us know how it goes!
Hello there, i have a WTW5700XL0....
The washer only works if there is no clothes in, if there are clothes in the agitator wont work and there will be a weird sound (like the sound you get when you put a baseball card on the bike wheel.... we already change the actuator hoping that was the problem and it did help as the one that was removed was worn out... but it will only work properly if no clothes are add it .... hope you can help me
You will need to double check the installation of the shift actuator. Also, check the splutch, make sure those parts are not damaged or worn. Check the shaft on the transmission and the actuator to make sure those aren't damaged.
The models that have the plastic piece and metal clip on top the spanner nut. If the plastic piece and metal clip is missing would it prevent agitation?
RE:WTW4800BQ0
Im only getting a slow rpm spin after water fills up. Your diagram shows a different style cam kit. Ig i apply pressure to top of agitator it agitates properly.
I checked the model you provided and I don't show the plastic and metal piece listed for that unit. It sounds like you need to check the agitator, splutch, and the agitator dogs visually for any damage.
Mine fills and drains, no agitation or spin. The timer appears to go through the cycle fine and the water levels are good. I did originally hear a double clicking sound from the motor appearing to be a signal to engage motor but that has since stopped. Belt appears fine, but the motor transmission doesnt even turn duringbits portion of the cycle. The transmission turns freely manually. Do you think its the motor?
You will need to test for power going to the motor. If you have power at the motor and it's not coming on then you will need to replace the motor.
@@appliancepartspros thanks appreciate your response
You're welcome!
@@appliancepartspros it appears that maybe the case, I used a simple outlet power tool, when plugged in, the wire to the motor were hot, and one wire on the left clip was hot, when I closed the lid, two on the left were hot, so if I'm correct, the lid assembly is good and the motor is bad?
Correct, that would indicate a bad motor.
I have a top load Amana washer that is not agitating. The dogs look ok to me and the top part of agitator seems to work ok. The bottom part feels loose. Should I be able to just pop off the entire agitator assembly in one piece? I don't want to pull to hard if not. I had tried to get the bolt off on top part of assembly but that sucker is on there good. WD40 did not help.
It is excellent presentation. But my washer is filling water, and going to wash mode and motor is humming but not turning. It could be either capacitor or some thing jam in agitator but it is moving freely so I think it is capacitor and I needed special meter to check it so I have order capacitor and meter to check my old one. If good I have to look into transmission part.
How do you fix a screw that holds the agitator down in a ge washer that the agitator is a round flat plate
If the screw is damaged or worn it will need to be replaced. If the agitator is damaged or worn it will need to be replaced.
What if the agitator won't move at all? This only says if it freely moves both ways. If it is frozen is that the transmission beeing bound up? I wish that was more clear.
mine doesn't move also
Our KitchenAid top loader (kawe577bwh1) won't spin. We replaced the motor coupling because that was worn. Goes through cycles and sounds like its spinning but it doesn't. Everything sounds normal when it runs, no grinding sounds. But again it doesn't spin.
If the motor is not coming on then you will need to test for power to the motor. If you have power and it's not coming on then you will need to replace the motor. If that is good check the transmission, you can try turning the shaft by hand, if it doesn't turn then you will need to replace the transmission.
Thank you for your response!
You're welcome!
Awesome video..I have a GE profile washer. Not only was it not agitating, it would not respond to the according phase. When I would hit final spin, it would go into rinse mode. When I would hit rinse, it would go into the wash mode but not agitate. If I unplug the machine, it would eventually start washing, but not finish the whole cycle..It wouldn't wash, rinse, spin. I would have to wash again to rinse then hit final spin. But, it wouldn't spin, just makes the drain sound. Eventually, I can do the final spin. If takes like 3 days to wash a load. I bought a new system board and replaced it tonight. The functions perform, but still just continues to fill and not agitate. Mine is GE profile model WPRB8050D1WW. System board is 175D4489G004
Unfortunately, they're are no qualified repairman in my area. Either I've hired them before with no luck or they have bad reviews. Any advice??
Question? My washer is an old washer top load and the agitator isn’t working properly I changes agitator dogs they were broken but it’s still not working properly it makes a sound like grinding when the washer starts washing
Thank you
You are welcome!
Cannot just lift the agitator out. How the heck do you get the agitator out?
In my experience, you get it off with lots of frustration! I ended up using 3 of those little airbags used for getting into a locked car and it just popped off.
RE: WTW4800BQO
ISSUE: 1st fills with water
2nd slow rpm spin , no
agitation . I hear a
ratching sound
( unless i carefully
apply Pressure downward
on top of agitator. After re
moving agitator and
applying pressure
downward on top of shaft
same result .. It agitates
as long as doward press-
remains)
Question: Could this be the clutch?
Hopefully not the gearcase.😮
Thanks in advance
That ratcheting sound could be the splutch. You will need to check those parts to make sure they are not damaged.
@@appliancepartspros when i swapped actuators i put one green screw in wrong hole. Found this today checking behind my self. So lever wasnt engaging splutch . Fixed that. Ratcheting sounds gone. But still only agitates when applying pressure on top of agitator durning time its suppose to agitate. Does a slower back forth agitation with tub sort back n forth for about 10 with downward pressure applied to agitator. Ok i quitting on it for the night. I think these models and similar WTW5000DW1, WTW5000DW2, WTW400BQO ant nouthin but da devil. Lol
Swapped gear case( splines rusted out),
water valves( only hot worked) , swapped agitator( splines stripped),
New belt( old one melted) was squating on the ground, ( i blocked itt up til i was sure rest was ok then ill replaced suspension) , swapped capacitor)( made no difference) swapped actuators ( no difference) new dog ears (old ones wore out)
Part of the time no lights are on while running.
It looks like you have replaced everything that could cause that issue. Double check the installation of those parts, make sure everything was installed properly. If all of that checks ok, the only thing left that could be causing the issue is the control board.
Thanks for the useful information.
Thank you 💪
Thank you!! Very informative..
I am not sure where to look for the number
The model number of the machine can be located under the lid, on the back of the control panel, or on the lower-front or side of the main cabinet body. Normally there is a sticker that will say mod or model on it.
Was real helpful.
We’ll explain thank you !
You are welcome! If there is anything we can help you with in the future please let us know.
Will that make it not spin too
What is the model number of your appliance and we can look into this issue for you.
Thanks you help me
You are welcome! Glad you were able to fix your issue! If there is anything we can help you with in the future please let us know.
Does anyone know how to use the diagnostic code for a Roper RTW4516FW1?
Hello Lori. Use the AppliancePartsPros.com link to help diagnosis your Roper top load washer. If you can't locate what you need, give us a call. We would be happy to help. www.appliancepartspros.com/repair-help/roper-laundry-center-rtw4516fw1-repair
Hi! My Moffat washer does not agitate but it fills with water, drains and spins. It has a two pieces agitator. I can turn the agitator freely both ways. Once removed, the agitator can be turned one way but not the other (dogs are ok) If I hold the base and turn the top part. I checked all parts of the agitator and they are ok. However after removing the agitator and the bolt holding the coupling, the coupling is ok but the central shaft is turning both ways. Is this normal and what does it means if it doesn’t agitate but It spins? Thanks for your help!
too bad no answer. I'm having the same issue
@@xianreiss I’m gna check out the website. Said there are q&a and forums
I'm having the same issue. Nobody has an answer for this?
I think the coupling is stuck in the spines of my agitator bc when I removed it, I just saw the drive shaft...
You recommend removing the Agitator, but you dont explain "HOW" to remove the agitator ???
Once you have the nut removed just pull it off. You may need to apply some force to get it off but it should come off.
What can it be if it’s not agitator dogs?
Thank you champ
You are great!
What would keep messing up the dogs??? This is the second wash plate I'm having to replace in less than a year. I originally called a repair man out and they charged me $300 to replace something. It was clicking the whole time it ran. They replaced it and then I noticed the wash plate spun freely after they left. Guy came back out and told me it was going to be another $300. I watched a few videos and replaced the wash plate. Well it started clicking again with in 3 months of the repair man coming out. My laundry is no longer getting clean again and I took the wash plate off and the dogs are completely smoothed out again. So I know it needs that at bare minimum but if like to fix what's causing that so I don't have to spend $50 every couple of months
Your awesome! Thanks so much!
Some will just want to buy a new one. People like u repair the ones they don't want and benefit.
Some people would look at this repair and decide to get a new one. We provide the repair information in case someone would like to repair the unit themselves instead of calling a repair person. If you have any questions or need help with anything just let us know.
What if my Whirlpool does not have an agitator in the tub and it won't wash once I hit the start button
If that’s the case you’ll have to replace it!!
If there is anything we can help you with please let us know.
The top of screw broke off
There are a few different ways you can do that. Here is how to do that if you have a drill and tips for if you don't. Just be careful to not damage the unit when removing it:
Simply insert a hollow screw extractor into your power drill or t-handle. If you're using a power drill, change the setting to reverse. Place the extractor around the broken screw and rotate to cut into the wood. It's best to use something to keep your path straight, like a drill press or a guide block.
Vice grips or pliers are great tools for removing stripped screws when they are partly exposed. Grip the screw head with your pliers or grips and rotate the screw out of the material. Be careful not to damage the material around the screw when you use this method.
So he tell what is possibly wrong , but does he tell u how too fix it?????
What a PITA......I think I'll just go buy a new one.
So basically every time if it's failed you have to replace it lol
Thats what I got out of the video.
What about the capacitor
What is your model number of the washer? What is going on with it?
They don’t answer questions brah