Inside Delta Airlines EMBARRASSING Business Class Suites
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- เผยแพร่เมื่อ 22 ม.ค. 2022
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Join me on the new Delta One suites, onboard their Airbus A330-900 Neo. In todays straight to the point and honest review I’ll be checking out the ground service such as the Delta Sky Club lounge at New York’s JFK airport. I’ll be showcasing the suites, my recommendation on which one to go for, but also (and unfortunately) showing just how filthy this plane is today. As with all my trip reports, we’ll look at the inflight food service, bedding (and initial lack of) and I’ll give my overall recommendation on whether you should fly this.
Sadly I did find this a disappointing flight given the focus Delta places on cleanliness, just for it to fall significantly short. Please improve Delta, because your hard product is great (albeit a little tight on the A339) and food has returned to one of the better USA offerings.
As always though, let me know what you thought to this experience below? Would you fly Delta One Suites? Have you flown these suites before on the Boeing 767 or Airbus A350, or indeed this very aircraft, the A330-900 Neo?
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View my last Delta experience: th-cam.com/video/kf4_unp0c2Q/w-d-xo.html
DL response?
I like to wear NASA shirts so people think I'm smart!! Bahahahah hahaha Bahahahah 😆 🤣 😂 😅 😄
Pumpkinhead
How much did this trip cost to you? may be you said it and I didn't understand, I am not native in English, sorry. It looks expensive, but very comfortable. Even though I don't like the dirt, I would have said it inmediately.
As I always travel in economy, I rarely have these disappointments, simply as my expectations are only that I won't die in an air disaster.
I would be livid after having paid US$3000 for that ticket.
So I guess it doesn't matter if you travel business class or economy, both options still get you to your destination, just business class is much more expensive.
that cost 3k?
@@kinghenry100 about a month ago, I only paid about $550 to fly round trip from Panama City, Florida to El Marqués, Querétaro, Mexico. Using Delta airlines, but I went with economy because both business class and economy get you to there same destination at the same time although the business class are most likely the ones to board and unboard the plane first.
For the price difference on a six hour flight with potato’s chips from a bag as the snack???? Mind boggling. Typical US airlines.
@@Kittyququmber My longest flight when I went on a trip in March was when I flew from Atlanta, Georgia to Mexico City, Distrito Federal, MX. About 4 hours. Then I took another short flight from Mexico City to Queretaro, MX.
I was about to comment how being a former crew member in the US for JetBlue how unfortunate it is that we’re given so little time to clean between flights, but oh my god this was on the ground for 24 hours! I could’ve done that whole aircraft 10 times!
I worked with air Canada on ground maintenance I never used to clean for them but I once had to fix something inside the bathrooms, during that time the cleaning crew came in and they did clean quite quickly but quite well. But business class was given so much priority and was cleaned so well. Delta employees and cleanliness just sucks ass
It happens. A lot of airports right now just don’t have the staff. I work for another airline, and in my base these days, we are always late pushing out and pulling in to a gate. Not enough ramp agents. Security and cleaning also take forever because there aren’t enough agents right now, especially night crew. People just don’t understand the severity of the situation. I flew a plane recently with no potable water. Our plane sat for 24 hours at a station, but staff is short and they never made it to our plane. It is what it is.
@@ntmn8444 the airline is opening it self up to lawsuits then
Air Canada wanted $2,000 to fly one way from Vancouver to Toronto in 2000 🤣. I flew with Sky Service for $158. Would never, ever give AC the pleasure of my business.
@@trappenweisseguy27 because you were looking at a business class price of a major carrier compared to economy of a budget airline that doesn’t even exist anymore.....
As a DL frequent flyer (Diamond Status) thank you for shedding light on this issue. It’s pretty consistent these days. I feel most pandemic-related cleaning practices have stopped while other services like poor food and amenities in domestic F are still somehow reduced, with the blame on COVID…
Flew this bird reverse SEA-JFK as a red eye last year so I slept in the crumbs vs seeing them. Great vid again. Keep it up!
@@alunesh12345 Believe in yourself and you will do much better.
Agree 100% Mike! I am invested heavily with Delta as I have there Platnium Amex and am a high status frequent flyer. They have let there service go no matter the aircraft or airport! I have asked numerous flight attendants and they all blame the work shortage and COVID. Tired of the excuses!
Same here, DM on Delta. Fly just about weekly on them. 3+ hour flights and they are still serving the "box" meals. I usually eat in the lounge, so the food onboard isn't that important to me, but they need to step up their service.
While they beg for government handouts with one hand, then blame the pandemic with the other, neither hand is doing its real job anymore.
Cleaning in my last economy was terrible. People were removed for refusal to wear masks (which I’m fine with) but dang… dirty seats? Used tissues? Masks won’t stop crud from that.
This is Delta in a nutshell since the pandemic. I flew to Amsterdam over the holidays, and the experience was similar to yours. As a Diamond member, I don’t think I can continue to invest in their programs if they don’t get their act together, and quickly! Now with Delta charging a ridiculous amount for flights + their point devaluation, there is just an abundance of good competition for international flights nowadays
and the also dont resprect their partnerships anymore. I am a skyteam platinum member and usually eligible for certain perks. not anymore it looks...
I will still fly delta. They saved me countless of time. Being from Singapore and how highly coveted SQ is, I think DL has a lot more common sense in their service department than rigid SQ service team that is by the book all the time despite having PPS… of course there are better airlines out there but if you’re based in the US, it doesn’t make sense to fly United or AA in my experience. FA is just not as thoughtful as Delta. Alaska is the other option if you live in the right place.
@@jkjkjk100 I agree with you, in the US they are the best. But honestly domestic flights in the US really are piss poor compared to the rest of the world, so the bar is set pretty low in that regard
@@jkjkjk100 I’ll stick with Southwest. They work extremely hard to maintain their customer service. Currently, they are the largest airline in the world in reference to flights daily. They’ve maintained this pinnacle for the past two years. I appreciate their efforts during this two years of stupidity. Delta, American and United…..didn’t fly for three months.
What's point devaluation?
On my last flight there was fecal matter on my economy seat, I wouldn't sit down and told the flight attendant, I was told there were no empty seats on the flight and was given a blanket to sit on. It was disgusting and no one should be expected to sit in fecal matter. They should have had it cleaned and sterilized being its bio hazardous material. Nasty, just nasty.
Ohhh that's aweful..🤢
Omg!! I hope you documented that's and were refunded!
sue
💩💩💩🤮🤮🤮🤣🤣🤣😎😎😎🔪🔪🔪🔪
Nowadays if you want actions to be taken you need to take a video of it and tag the airline on social media, thats the only way to get things done.
Love the brutally honest reviews
Love the honestly brutal reviews
@@davidroddini1512 300 likes ♥️👍
I’m a delta aircraft maintenance technician and it’s unfortunate that the cleaners did a sub par job cleaning that aircraft. It’s not always like this hope you fly delta again.
I’ve only flown Delta for the past 8 years and unfortunately your review is spot on. Delta One simply isn’t worth it. The last 3 times I’ve flown I’ve experienced what you did. They simply don’t clean those spaces. I’m hoping to go to Europe soon and doubt it will be on Delta. Btw love the videos. Keep up the great work.
Definition of taking one for the team. It's a shame that there's been basically 0 changes (except getting hot food) since your last vid exposing Delta.
@Trek Trendy "made up" for the first class Singapore airlines flight with this flight
@@alunesh12345 Believe in yourself and you will do much better.
@@Sh9168 Amen Steven!
I completely agree apart from this time not being in a crew rest seat and your tray table actually being somewhat clean. (who gives the flight attendant a first class suite?
@@alunesh12345 Several of my pilot friends fly for Delta. If I were in the back of one of their flights, I'd get on a first name basis with our savior real quick😰🤣
It is unfortunate that in this day and age, it was thaaaaat flithy! Also with the competition in the U.S. you would expect a certain degree of quality with the product. 24 hours on ground. No excuses for that! The toilet looked nasty, keeping in mind it is 'business class'. But as always a brutal and honest review, thanks Will!
The world is globally getting filthier . Wait till we reach the 10 billions humans mark.
@@towaritch Hopefully something will happen that stops us from getting there
@@TimmyTickle While sparing you? Because if we're all gone, the planet will do fine.
@@wandasetzer1469 Rich people taking their masks off by calling for the culling of the majority of this planet's population and yet they contribute the most to pollution go figure
@@NotaPizzaGRL Look for Rick Scott's threats of what the Republicans will do when they regain control. It won't take long for the elderly to die off.
I carry Wet Ones and wipes on all trips. I wipes the tray tables, arm rests, TV screens and belt buckles. The cleaning crew will never be that detail unless you're flying with Emirates. Take the wipes into the bathroom because you'll need it there as well. It's a shame but it's true.
The filthiest plane i was ever one was emirates MUC-dubai.
But it was the crowd that made it filthy. I will never fly emirates again because i felt like i was surrounded by nazghul and goat herders. Filthy
Wet ones are definitely something that people should have with them at all times. Life savers.
The issue with the spiraling down of customer service and fleet care with all US travel companies is that they really do not care, never did and never will. As long as they sell tickets and are able to meet their profit margin, they are happy. But fleets that are operated out of US, like the name brand Middle Eastern and European flights, simply enjoy competing to satisfy their customer, the American culture of "I don't care", "who cares", "it's not my problem" and "who give a s$#t", has extended into the American business models for as long as their company meet their profit margins.
I think it may have more to do with the fact that 3 airlines monopolize most of the US market so they don’t have to compete. Whereas European and Middle eastern airlines have lots of competitors so they’re forced to be better. What we need is lawmakers with the balls to break up monopolies.
Never did?
US airlines in the 50’s and 60’s were the best in the world.
So, that statement is bull.
60 or 70 years ago the US had great flights. Yup. I'll hang the laurels on that. They need to do better.
Spot on
@@kinocorner976 I mean most of the people watching this video weren't even born during the 90s Small Golden Age of Flying let alone the 50s and 60s LOL
This what's made Travel Reports so intriguing and what Travel reports are in the first place, the brutal honesty. Awesome Video, mate! Cheers!
This made me laugh. Those of us in economy are struggling to maintain our sanity and are treated like bottom feeders in a pond. I really feel for you. Bottom line is there is no accountability for the executives who most likely have never had to deal with any of this. The staffing is bare bones and if you don’t get to a connecting flight, they will find a way to wash their hands of the whole business, as per their business model. You barely even touched the tip of the iceberg…
Yeah the accountability is the freedom of choice from competition. Choose another airline.
Truer words may have never been spoken. Took a recent trip on Delta and sat right behind Delta comfort and but for boarding last... I wasn't upset that I didn't pay an extra $200 for snacks... next time, I'll spend $20 in the snack stand and buy more Clorox wipes and smile with my savings... bottom feeder treatment and all 😆
@@mikelCold All the domestic airlines are the same in terms of quality.
@@adamliebreich-johnsen6104 JetBlue is better
I was 2 seats behind you on this flight and figured I would be seeing a review. (Actually snapped a picture of you at work on this January 10th flight). Didn't notice the uncleanness but I guess I also was not conducting a review. The meal was well done, I had the same ribs... so nice to see hot food back with Delta. Must say, as is usual with Delta, the crew was excellent. I fly them regularly (DM) and I am so thankful that even through the last 2 years this has not changed. Thanks for the great review and keep up the good work!
Kinda sus
I was a Red Coat until a few months ago. The claim of how they care about cleanliness is a total sham. All they do is that spray, which is something. But they don't give a F about actually cleaning. I brought this up repeatedly to management ( in Sea), and they could care less. Can't risk a delay in boarding metrics to clean up. I used to take wipes and try and clean at least the first class cabin as much as I could, but after about 5 months I gave up wasting my time. Why care more than management?? Truly a shame. They do so many other things well
What does Delta do well?
@@morgan97475 Cheesecake. Apparently.
@@danvalentine2997 Good cheesecake is important.
couldn't care less*
Worked for Delta for 3 years until I switched to a different airline. We sprayed during the pandemic up until End of March 2021. We didn’t even wipe tray tables anymore. Just pick up garbage and vacuum. And of course take out trash. But people would always shortcut everything, especially with how quick we have to be so we don’t risk a delay. A couple months ago, some of the executives came to our station and basically told us to F Off about giving us better benefits and told us and I quote, “If you’re in this to make money, you’re in the wrong business.” Well I’m in this to help my career in becoming a pilot but thanks for showing your true colors. The next week I put in my two weeks and got hired by a different airline that seems to treat their employees way better. Bonus: we are unionized, and I’ve never looked back since.
Love your reviews Will!!! It's a shame Delta's not living up to its standards. Even Air Koryo is better than this lol
@@alunesh12345 Believe in yourself and you will do much better.
Thats true about Air Koryo. Very clean planes indeed, proper meals and beautiful cabin crew with a smile and no delays (even in the harsh winters) Experienced it myself. I flew many times on Air Koryo in the past... Its surprising to see how filthy the Delta planes are for such a developed country.
Great video! Really enjoy that your videos randomly popped up on my suggested a few months ago. Now I look forward to the next video every week!
Thank you for your honest review. Good to know how they handle cleanliness during this time, especially with the price you pay per ticket
I just flew out on Delta 6 days ago (round trip) and just returned home. I was not in first class or any special suite, just regular domestic. I didn't have any of that. The plane was quite clean so I'm not sure why some planes are cleaned while others aren't.
I fly weekly since 2019 and I'm amazed at how the planes were not deep cleaned during covid downtime.The time between landing and boarding isn't sufficient to clean those planes! I've been on planes and the door handle breaks off when trying to enter the bathroom.
Thank you for giving us simple but thorough reviews without excessive editing and talking nonsense.
My mom is a delta employee so I fly Delta a lot between their house in Texas and my University in England. I sometimes get to fly Delta One. Honestly I just feel lucky to have a bed on a long flight. But, after her benefits changed and I’ve experienced Virgin Atlantic, the difference is astounding. Delta is just… underwhelming. If I was having to pay as much as other people invest into first class, I would be extremely disappointed in their service and cleaning compared to other airlines.
When the topic about the filth was brought up I figured it to be cause of a short turn around and cleaning crews were unable to complete the job. But when it was mentioned that the plane had been sitting for 24 hours prior to departure, that's when it has to be said the cleanliness ball was dropped.
Maybe Delta should allocate the money spent on that cleaning advert, to actually cleaning their planes lol.
Thank you for yet another honest review.
Very much appreciated,Will.
Keep it up.
Just found this channel, and I just wanted to say how much I love what you’re doing holding companies accountable, rather than take their money and be entirely fake. Cheers bro
Not really. That is more Josh Cahill. I get a more of a reviewer experience. Josh Cahill actually writes to and receives backlash from airlines he has been on.
@@wewhoareabouttodiesaluteyo9303 Upon second thought, after watching a few more, I’m starting to see a trend.
Your reviews are splendid especially for someone like me who hasn't flown in DECADES. Last trip for work I was stuck in economy with my boss who reeked, was rude, and generally a pain. Being crammed into a tight seat next to Mr. Stink was miserable. I managed to get upgraded to first class at a layover which really pissed him off. But air travel certainly has changed some not for the better apparently!
Why don't you ever mention to the crew the state of the cabins? I think it would be helpful to the audience to know the crew's response in case we ever find ourselves in a similar situation.
What’s the crew going to do about it? They don’t clean the planes, nor are they responsible for the maintenance of the planes.
@@hothotheat3000they may not be responsible, but they can report the issue.
I will never understand the americans. They complain - when in europe - about paying 0,50€ for the bathroom. If some teenager forgot to put ketchup in the bag at mc donalds, but here "the crew is not responsible" sorry, but they are the face of the airline and there for one can complain. @@hothotheat3000
Because the response is always a variation of "suck it up buttercup"
Oh man! Thank you for being honest. My OCD would’ve kicked in high gear if I were on that plane. Thank you for your review.
Very surprised about the grime! I’m watching this 8 months later, and I flew in this exact plane about two months ago, so six months after you. It was actually super clean and comfortable. We flew from Paris to Salt Lake, and it was really quite an enjoyable flight.
Imagine that/those passanger(s) who had that seat before you and didnt care one bit about getting everything filthy.. You can only wonder what their home looks like.. But of course it should be cleaned after each flight.. Looking forward to hear what Delta says when they see this video,or if you made a complaint
I rarely fly, but due to a disability, I need to fly in business class. It’s expensive but I can occasionally afford it. I doubt I’d be able to maneuver my body into that bed configuration. Thank you for the review!
Very interesting review. I flew Emirates business class and found no complaints. A great experience, from being picked up by chauffeur to being dropped off at my location in the UK.
The last time I flew delta (coach) was such a disappointment I have never flown with them again over the last 12 years.
Flying from the US to France for a 14 day trip, I arrived in France and was informed my only suitcase I had brought was left back in the US by mistake. I was told it would arrive in France following day but I would need to come back to the airport pick it up. After explaining that I had absolutely nothing else to wear or any toiletries they offered me a small toiletry bag that had the bare minimum (toothbrush, toothpaste, shampoo and conditioner) which included a white t-shirt with the delta logo which was so thin that my man nips were on display for all to see. After 4 full days without my suitcase, it was finally located and brought to where I was staying. I was relieved and excited to have my warm clothes at last as it was November and not warm. Again delta did not fail to disappoint when I discovered several items (gloves, phone charger, hat, and a couple other new items I had purchased for the trip were missing. I was told by delta that the only thing they could do was provide me the web address to file a claim/complaint.
I figured nothelse could go wrong until I was on the flight home. They ran out of food at dinner with about 4 rows of people left. They did apologize but said our only option was to purchase food they had for sale or they could give us more of the free snack bags they hand out with the drink service.
That is the last time I will give them my business.
That is so awful!!!!!
Wow, this is enraging.
Delta Diamond status here... put down close to 200k miles last year, this review is spot on. I have written several complaints to Delta about the lack of cleanliness and attention to detail.
Once again another top tier review keep up the good work will can’t wait for more ❤️❤️❤️
Thank you for addressing the cleanliness issue, I love Delta but they really need to step up their game, specially during COVID times. Flying next week and will bring lysol to clean everything.
please use something fragrance free.
@@orangemoonglows2692 good point, I hate the smell as well and I haven’t seen fragrance free wipes but I will look. Thanks!
@@elliebeep27I meant lysol wipes.
THANK YOU! Never EVER depend on someone to clean something for you! Clean it yourself for peace of mind
Keep up the great videos! Your content is some of my favorite to watch! Cheers bud!
I’ve flown Delta on and off for the last 40 years, and their planes have never been clean. The crews are generally snippy, too, and I don’t ask for anything - it’s just an observation from watching them interact with other passengers and amongst themselves. I fly Delta as a last resort.
Who would you recommend for domestic and any different airline for international?
Ditto!!
Sadly, this is also a problem with Emirates on some routes nowadays, although not as bad. I was coming from Boston a few days ago and the seat was quite filthy. It was Business Class, not even Economy
No, not EMIRATES! My dream is dying hard. "Emirates, Oh My Emirates." Such a jazzy carrier -- especially upstairs on the A380 -- but Singapore Airlines SQ is probably better.
@@AlmostMonumental27 I ran into a Emirates cabin crew enroute to Dubai and she was wearing pants instead of skirt. She was the desiganted cleaner during flight, amazing. Emirates is world class
Flown this a few years back on a 767 Detroit to Heathrow. Fantastic service and loved the hard product.
This is why I own an rv. Public seats, bathrooms, showers, beds… I just can’t.
I really appreciated this video. I was planning to fly Delta one on my next trip to Paris. I know now what to realistically expect. Be assured that I will document any discrepancies with cabin cleanliness and demand either compensation or a refund.
Thanks for the video! So how come there was no room in your overhead bin? Someone else's belongings were in there? Equipment stored there? Or designed not to have bin room above that specific seat?
Hi Will, great report. As ex cabin crew who used to work for a certain Heathrow based large carrier we had to check on cleaning standards. What you experienced was disgusting, I do hope you brought this to the attention of DL. Also toilet checks were something carried out on a very frequent basis. Happy travels.....
Thanks for watching Simon, i'm glad you enjoyed it. It's such a shame, as the cleanliness really let this whole experience down. Agreed, a few checks every 20mins or so would rectify any filthy bathroom scenarios, such as this one. Still unsure why the floor was quite as sticky, but hey, I guess best left unknown.
Safe travels my friend
@@Trektrendy Hey Mr. Trendy? If you can check my comments section if you can. I put one thing there I one you to know
Great honest review. What is it with dirty cabins, we are still in a pandemic yet airlines hygiene procedures have not improved.
The cleaning lady at my job, used to clean the Delta places. She said they only have 7 MINUTES to clean the entire plane. Said it was impossible to clean an entire plane in that time, they do NOT clean the seats or anything. Please bring alcohol wipes and clean everything you will touch. This was precovid. I can't imagine it being worse, (and it probably is) since that's bad enough.
I agree. They still serve boxed food and the service has declined.
I noticed that on a short 1 hour flight I took no one cleaned anything. I saw the people leave the plane and we boarded emmediately after. No cleaning whatsoever. We have to remember to bring our own sanitizing wipes to clean our own area.
Love watching all you vlogs for the total honesty 👍👍always engaging to watch
Love the reviews! One of my favorite TH-camrs! I love to fly! I think you should try out United Airlines Polaris Business Class! The good business class, not the old bad one! Big Fan @Trek Trendy
I love watching your videos because I enjoy travelling and going on planes but I can't because of Covid, and watching your videos make me feel a bit like I'm travelling. Keep up the good work🙂
Love from Japan🇯🇵
When things open up, you should definitely visit North Korea. Best country on earth 🇰🇵🇰🇵🇰🇵🇰🇵🇰🇵🇰🇵
Personally when I flew delta one for 15hr flight I had a delightful experience and the bedding was more comfortable then United’s Polaris first class for 15hr
Yes because it was my paid seat and they gave it away to you and sent me to economy I'm seeking $50,000 in my lawsuit
*than not then
One my favorite reviewers these days. keep up the good work
this is all blowing my mind at how awesome it is. I grew up flying on planes in the 90s, the last time I rode a plane was in 2004. So the complaints I'm hearing and reading are falling on deaf ears because plane travel has come so far, and this looks incredible to me.
Recently flew Delta JFK to Aus first class. Service was appauling, seats were filthy and lets not talk about the toilet.
I live in a Delta hub city (Minneapolis) so I fly Delta all the time. I have the Amex card for miles, a free first class companion ticket every year, and Skyclub access. So I appreciate their perks. But that dirty cabin was unacceptable! I hope you gave Delta that feedback. They should be embarrassed! But kudos to them for that nice meal.
If the cleaning crew do not take the time to clean the passengers area properly, I'm certain they don't enter the galley to clean it at all. or if so, I doubt very seriously they clean it to standard food safety. The food is actually made in the commissary kitchen so that may be delicious food. However, it's warmed on the plane and the food assembly is on the plane. YUCK! Seeing this, I can almost guarantee the galley in which they prepare the plates for the passengers is NASTY!
I glad you did this video because what I had seen previously in advertisement videos, the business class looked very appealing. But this review gave me food for thought.
Great honest review and I agree the filth is something we shouldn't see nor should any passenger experience. It's the behind the scenes you don't see that takes place. It's bare minimum cabin cleaners, who's rushing from aircraft to aircraft.If they took the time to clean you'd be delayed every time. As a Delta cabin crew, I apologize for the uncleanliness. I would like to say there is a time limit as to how long they can be on board before passengers can board and people can be tough crowds :) especially when delayed. If you only knew! Thanks for flying Delta
The cost of first class flights is ridiculous. You get more space but that's it. Who cares if you get a extra blanket and a set of cheap pajamas! The food still sucks. The seating area and carpets are still dirty. It certainly is not worth charging someone $5,000 to $10,000!
You and all the travel bloggers are providing an invaluable service. Thanks! Hope the airlines are listening.
Thank you for this post.
I love the honesty.
This was great footage.
Have only sub your channel last night and I’m so addictive to your re views videos I was most impressed with the Qatar air way as I’m going on it very soon so thank for your re views on that plane I’m really buzzing on going on that amazing plane ♥️
North American Airlines are such a let down when it comes to quality and service.
I sincerely hope you shared this presentation with Delta! With Covid still a thing and the hypocrisy of the video touting their cleaning methods, I should think Delta would be extremely embarrassed and raising hell with New York ground crew … there simply is NO EXCUSE for this for an aircraft on the ground for 24 hours! 🤨
If Delta execs were doing their job thay should have seen this offered some form of compensation.PRONTO!
It's VERY simple. It is just about every airline. "No help, no clean". People don't want to clean aircraft for MAYBE 15 bucks an hour and I bet some are paid less then that. Many airlines contract cleaning out to private contractors. The planes don't get very clean, contractors still get paid. Less help, MORE profits. it's really that simple.
@@trvman1 as someone that has worked for Delta for 3 years, this is 100% true. Especially the contractors. They will not do anything for the employees that work on these aircraft and keep the money to themselves.
Great video as always mate, love the recent content, any chance you could review Vistara’s new 787 business product?
I'm glad you have this forum to tell the world about the filthy plane. A letter sent to Delta would have been chucked in the waste basket. The problem is perhaps the result of an insufficient number of cleaning staff and/or expecting too much from the poorly-paid cleaners.
Emails mean nothing now..it is social media that has the power to make them change.
That cabin looks like it hasn’t been cleaned since the plane was built. There’s build-up of crumbs and dust there that’s many weeks old, possibly months. The claim that Covid is the excuse for no cleaning, is strange. But it’s a viral illness, and airline unions (let’s face it they’re likely to blame) deciding not to clean cabins between flights, speaks for itself.
I love these reviews I don't know why people are getting angry
I recently flew on a Delta A330 charter flight to and from Beijing (14 hour flight). I was in economy plus, but we all had an entire row of seats to ourselves and were lucky enough to have business class service throughout the entire plane. Food was excellent, FAs were friendly and attentive, and I didn’t really notice any uncleanliness.
Howdy TH-cam! Great video, it's quite well narrated The dinner biscuit, as you called it is most likely corn bread. Also, whenever you leave any toilet area try and use a napkin to unlock and open any doors. Sure you washed your hands, but did anyone else? Keep up the good work lad.
I really wish one of the 3 large domestic US carriers would release a competitive product both in the US and globally. Can't enjoy status in America with JetBlue, Alaska and Southwest as better domestic products but not offering many routes internationally.
Jetblue with the 321xlr one to begin more routes to Europe and to Hawaii and for Latin America from what I hear. And planing longe this summer
In my day as cabin crew it was our task to clean the aircraft at certain ports. Looks a lot like the cabin crew no longer see this as a part of their duties.
You know more than me here but from what I understand cleaning is handled by ground crew or a Handling company like Swissport or Dnata
@@cakexpress6235 ERMC is Delta's subcontractor for cabin cleaning
Perhaps they wear themselves out harassing people over the placement of the slave rags required to fly and so just lack the energy to clean...
@@cakexpress6235 So ... are the toilets just left filthy for the whole flight ?? Part of cabin crew duties should be maintaining a level of cleanliness and HYGIENE during a fucking pandemic. Not just left to the allocated ground clean up crews.
That is ridiculous. The sticky floor near the toilet is probably urine which, of course, is another transmission route for the covid virus. On shoes ... into homes ... yuk.
@@lizsteeds6697 I think they are an exception. I’m pretty sure I’ve heard that they get somewhat of a wipedown during a flight but don’t quote me on that.
Interesting comment for access - the ones with the seats closer to the aisle are 'less private' - but are easier to get in and out. So there us a tradeoff.
As for cleanliness - yes, that was pretty bad. But those seating pods could have better detail designs so as not to accumulate crud so easily - or be easier to clean. Each seat costs $200k and up.
Great video. The lounge and food on the plane looked good at least haha.
Had a friend who was a Delta luggage handler, he said cleaners go through in about 5/10 mins....not a deep clean in that time!
I remember flying Delta from Sea to PVG in 2018 in their Delta One on a 767. I swear there were duct tape on the floors and the bathroom. Pretty pathetic.
Getting your space clean would use a hand vac, cleaner sheets for the bathroom, a bag for trash and lots of sanitary wipes. 30 minutes later and you’re clean. I cleaned executive offices and bathrooms for several years. Never had a complaint to my cleaning.
Here is a tip on handwashing (no matter the place)....turn on water, apply soap, vigorously scrub hands for at least 20 seconds and rinse (leave faucet running). Immediately grab paper towels and dry hands thoroughly . Use dry paper towels to turn faucet off and unlatch door. Then dispose of paper towel.
The point being...you don't want to touch already contaminated areas after washing hands.
Delta was one of the last to restore hot meals of the big three domestic carriers in the US. But that cabin, or at least your seat was filthy and disgusting. I’ve never had that on AmericanAirlines. I’m glad you’re doing these reviews of domestic carriers for all us people who are stuck traveling within the US in business or first class. It’s too bad you had to pay for that Mr. Trendy. Thanks for another great review!❤️👍✈️
Also suggestion, from couple videos of yours, dont open wc door with you hand after you washed them. Think that someone closed it with dirty hand or opened before you without washing their hands. So basically you washed your hands for nothing. Use paper towel or something.
Airlines keep talking about ‘enhance cleaning’ and the use of those fancy sprays. Well, let me tell ya. That does NOTHING if you don’t physically scrub and remove debris and grease with actual soap or detergent. THEN you can use sanitizer. Pretty much all the airlines aren’t clean enough. I’m frequently cleaning grime off surfaces. Less fancy talk airlines. More actual cleaning.
From the 1980s to the early 2000s, I was a Delta fan. They weren't as good as American back then (domestic US travel), but they were wicked close. Now, I wouldn't fly Delta unless I absolutely had to, and even then I might look into driving. Sad that I feel this way, but the US airline industry (United, American, Delta) don't really seem to focus on delivering a good/great experience for the customer anymore. Guess who's paying the bills? Right....anyways. Now I usually fly JetBlue, Alaska Airlines or Southwest. Or like I said...I'll drive if I have the time. If I just paid thousands for that seat and it looked like that, I'd be asking for money back or equivalent miles perks.
I read recently that JetBlue was way down in quality. Delta is still rated as #1 airline in the US if you care about getting to your destination on time
Delta was the best on cleaning their aircraft during the pandemic. I flew Southwest and there was tons of trash on the flood and crumbs. Delta was ranked the #1 best airline in the US for many years now. The fact that you let 1 video ruin your experience with Delta is just foolish. You're not flying Emirates here, you cannot expect the cabin to be *spotless.*
@@thecomedypilot5894 Yes, it was only ONE video that ruined my experience....not so much, but hey, everyone has an opinion...I can and DO expect the cabin to be spotless EVERY time, no matter WHAT airline or class of service. It's called doing THE job.
@@itsnotme07 Well then you should probably never fly again because you'll never have a flight where there is not 1 single crumb on the floor.
@@thecomedypilot5894 LOL Yep, maybe I shouldn't.
Thank you for the wonderful review glad to see I’m not the only one who has noticed especially recently how dirty some of deltas planes are. Like you I am a Delta platinum member. I typically fly first class domestic and business or a first class product for international flights I’ve also flown many other airlines and had some absolutely amazing experiences. One of my best experiences was Asiana both to South Korea and to Australia. Both of those flights were pre-2020. The planes were exceptionally clean and the service was amazing. But I bought a many delta flights especially in the last two years and been a palled at how dirty they were not let me be clear I’m a nurse married to a doctor I am not going to get into the ins and outs of Covid everybody has their opinions these days and everybody thinks they’re an expert but I definitely find it interesting that we are required to wear masks and they hand you a little sanitizing packets but yet they can’t simply keep the planes clean which One would expect no matter what is going on in the world to get on a plane and for the seat and tray table to simply be clean just like when I go to a restaurant or eat in the food court at the mall I expect the tables to be wiped in the restrooms to be clean and they are not it seems like we’re spending a lot of time these days preaching at people to wear a mask social distance alcohol your hands till they are Rall but we can’t do things that make much more logical sense like keeping bathrooms clean wiping things down between different parties things that really do make a difference in spreading germs but they also make experience in the world simply nice. I have to say most of the time I’ve had good experiences with the Delta crews I’ve had a lot worse experiences with American Airlines and I’m a gold member there. But I certainly had my share of snippy cruise especially when I’m flying with my children primarily my youngest one who seems to be ignored in the first class cabins now I know just like with Covid everybody has their opinions on whether children should fly first class or not let me be clear no parent is perfect and no child is perfect but mine have traveled the world since birth so they’re very used to being out in public and know how to behave I’ve had many passengers complement me on how well behaved they were I don’t allow them to get out of their seat with the exception of needing to use the restroom I’ve never had a baby cry I’ve never changed a dirty diaper or others are exposed to it and I’ve literally flown for 7 hours with my youngest and she’s never moved from her seat. (with the exception of me taking her to the bathroom one time she was still wearing a diaper then and if I had not picked her up and said let’s go wash up and check your diaper she would not have even flinched she slept most of the way) so with my disclaimer stated it’s very frustrating when I’ve boarded planes and I’ll take drink and food orders and completely ignore her my older kids usually don’t have a problem these days but experience the same when they were younger I like I said I’m not a perfect parent and they are not perfect children but I do believe children can be a nice restaurants Fly on premium products when parents first and foremost know their children’s habits and know how to set them up for success and also parent them meaning that that’s not the time to enjoy the luxury product if you’re going to take your child along you have to be actively engaging in the parenting duties not sleeping drinking etc. so although most of the time I have experienced that particular situation on American Airlines I have had a Delta crewmember or two that I was severely disappointed in the lack of service equally to all paying passengers. Anyways glad to see I’m not the only one who has noticed things have not been clean like I said not to get into the back-and-forth as to whether we should or shouldn’t be doing certain Covid mitigation strategies or whether they work it just makes me frustrated and chuckle that we are doing certain things things that I think whether you agree or don’t agree most of us can agree with the fact that they’re not all enjoyable and yet despite that they can’t do their simple part of keeping the plane clean and they’re still charging high premiums they’ve taken away services although Delta has brought most of them back (i’ve still noticed a lack of things like blankets on shorter flights in standard first class) I just feel like if they expect us to do certain things they could at least wipe the planes down now I understand there is very little time between turnover although not in this case the plane was on the ground for 24 hours but many times you literally watch passengers get off in a few minutes later you’re boarding. I certainly don’t know what the answer is but I do know that I’d like to stop doing certain things if they can’t keep the planes clean that’s just my opinion I’m sure many will have a different comment on it hopefully my disclaimer will prevent it turning into a back-and-forth this was not meant to be a Covid discussion just simply a statement that if we are supposed to do certain things they should keep their end of the bargain up and keep things clean (although they should probably do that regardless). Thanks for the really nice review. Sorry it wasn’t the best flight.
The airline industry in the US has always been behind in most facets of the entire flight experience. They have not caught with the premium airlines.
I just found you and I’m really enjoying your video’s a lot! So.. next
I reckon the big question which is not covered in this particular video is any response from Delta; either at the time of posting or later. Should be most embarrassing for Delta, seeing as they push their ‘Cleanliness’ and ‘Covid-care’ in their recorded flight information. Or is it a possibility that the ‘Cleaning’ routines are done by people who just want to get through their days without any worry as to the consequences of their ‘slap-dash’ approach to their jobs; and a complete lack of scrutiny from the management?
Delta is too busy shaming passengers and making their next woke advertisement.
How about shitty pay and work benefits ??
... how quick you are to judge the workers. No doubt it will be a cost cutting effect by the airline company ... reduced cleaning crew hours to save money.
The cleanliness was non-existent. A sticky floor in the washroom near the toilet can only mean urine on the floor ffs
I can almost guarantee it is penny pinching by the company and labour stretched thin as wages are slashed ...
What kind of coat is your red coat and where did you get it, I really like it!
@@alunesh12345 I don’t believe in anything and never will :|
@@eplc_ness5048 // 🤔 Why not?
I’m just don’t understand how there could be a god or something
@@eplc_ness5048 // read the Bible, speak with a priest, they'll enlighten you 🥰
Something i most likely will never try in my lifetime, to expensive... but gret to see other enjoying it.
great video
That looked more like a mini focaccia. Great video!
It certainly looks to me as an airport ops employee that the aircraft actually wasn't cleaned at all after previous sector. There are 3 stages of aircraft cleaning - gashing (stripping cabin rubbish, emptying bins etc) , disinfecting/surface wiping and finally dressing the soft goods like blankets, headrest covers, vacuuming and toilet amenities (all three steps lacking today). My gut feeling is that the only way this can happen is a rego change to a spare aircraft on a long layover or ex hangar maintenance without physically checking the aircraft after the aircraft was swapped. The multiple step failure at Delta JFK is that Gate staff should have checked when they applied the aerobridge and advised ops and then the Cabin crew should also have done a visual cabin inspection as they walked on, and told ground ops it wasn't cleaned at all. Put it this way, even if it was discovered last minute before boarding that flight should have been delayed to accommodate a clean. Even a so-called "quick clean" (less thorough) would have made it superficially much better than that. I would have complained to crew as soon as I got onboard and noticed that pigsty. The photographic/filmed evidence would be a written/email complaint to Customer Relations/Media demanding some form of compensation in form of voucher or upgrade certificate.
My thoughts ( though not as technical as I don't work in this field) were similar. Someone dropped the ball. I have flown Delta and have always had an excellent experience, and never experienced a dirty cabin. The restroom however? I have always made a point of either trying NOT to use it, or going early in the flight as possible. Otherwise, I bring my cleaning wipes in with me , and I don't care what anyone says. I have, however, done that after my 1st flight ✈️ in '89 on a United flight to Orlando. 🙂
I've flown into Seattle a few times. Once during a storm. There was lightning all around then the lights of the city came into view. It was stunning. I can't believe the filth! That would totally freak me out. Ick.
Subscribed. Keep up the honest reviews!
Disgusting interior. I would avoid Delta unless I had no other choice. Thanks for shining the spotlight on this problem, Will!
Us average people couldn’t afford business class. I would love it extremely.
I never comment on videos, but this video is genuinely AMAZING!
9:28 - That meal costs Delta about $12.50 and it's "priced" into your ticket at $117.50. Enjoy!
Pathetic that Delta - which identifies itself as "premium" - won't properly clean their aircraft before and throughout flight. Lazy sky Karens.