@@junkmauler U might have joined to many servers, I think 100 is the maximum for free users. Try leaving one you don't use & see if it'll let you join.
I warrantied a 3070 ftw3 with EVGA earlier this month. The card would crash in demanding games and benchmarks. Problem was persistent across multiple systems. I provided info on the troubleshooting I'd done and had an approved RMA in less than 5 minutes over the phone. Sent the card out and had a replacement in a week. I've never had anything but awesome experiences with EVGA customer service.
IME over the last 7 years of using EVGA products, That's simply not how they conduct business. They've always been friendly and easy to deal with. I don't expect that to change just because they've ceased to do business with Nvidia. I fully expect them to honor any future warranty claims as they always have. Maybe 2 years from now getting a replacement won't be an option, but I expect they'll still have a resolution of some kind.
@@TheSjuris Obviously they won't be able to support rma forever. That doesn't mean they'll just bail on everyones warranty. As I said that's not the type of business they conduct.
EVGA has the best customer support of any company I've ever dealt with - I once had a card that was years out of warranty and the fan stopped. I called tech support just to ask for the part number so I could order a replacement and the technician said "oh it's ok, I'll just overnight you one" on a 7 year old card. Sure enough, it showed up the next day, I've never bought any other make of card after that.
My GTX 970 was a FEW days past warranty period and one (i had 2) fan absolutely committed suicide by, I assume a spec of metal shavings got into the sealed fan and made so much noise and fan broke, I should have just asked instead of going to ebay and ordering 2 replacement fans with wires FAR too long but they work well just a little tetris bending. EVGA has done very well!
Wtf? Replacement with years out of warranty?! Makes no sense, had no idea they would do that. I guess thats why they stopped making gfx cards, how can you afford to send people new cards even 7 years later when a fan goes out?
@@morrisl7 I may be wrong but I dont think they sent him a new card, just the fan for that card, but still pretty amazing, and expensive - over many thousands of customer issues?
EVGA always had my money, and my back. After their news of pulling out of the GPU market I went and purchased a brand new 3080 from them to last me another few years.
This is what is called ( rabbit hole). Greetings to you, I have not seen anyone chasing faults like you. All the specialists in maintaining graphics cards claim that the card is not repairable or that there is no point in repairing it. No one has previously informed us about the best graphics cards in terms of cooling and Manufacturing efficiency. I thank you with all my heart for your valuable information.
@@syncmonism Agree. I hear Jensen Huang of nVidia wants people to think of his GPUs like games consoles but I bet he won't properly support repair efforts on them by releasing schematics and supplying spare parts from BOM kits 😂
@@tourmaline07 that bellend has lost all my respect after saying that. If AMD's prices are right, i ain't paying for any more of jensen's leather jackets
I wouldn't necessarily give EVGA a pass for not fixing it but to be honest that doesn't look like it would have been at all easy to diagnose even at by an EVGA tech. It was one of those wonderful rabbit hole repairs where everything keeps pointing to a new issue. Awesome job getting it back up and running though! Glad we users have somewhere to send GPUs too. I imagine the 4090s are going to come in too just because of the complexity and small PCB along with the high power limit. They seem to be more efficient than all of us had guessed but they still have a lot of power stages in a very small space.
Has nothing to do with that. It's irresponsible to deny RMA on a top of the line card and it's good, that EVGA is getting exposed in some way after doing so.
you are a very talented computer fixer, i wish there were more people like you in this world and that there would be people like you working at apple to tell them how hard it is to repare and to make their devices better to fix and work on. very nice vid bro❤
if you pause at 12:39 , you will see immediately hot spot reaches to 109 C. It is clear why it failed under load instantly. not sure if those memory chips were bad either.
i didnt touch the core so my only guess is that somehow those chips were causing core to overheat. In any case, memory had reported errors and if errors were gone and crashes did not persist after replacing reported memory chips, crash under load was memory related and not the core. Nice cache by the way. i didnt even notice it until you pointed it out.
Sir. I came here after watching Louis Rossmann (person who got me into soldering). Your work is phenomenal, the insights are appreciated, and I love the music you use. If I have another GPU fail on me, I'll definitely send it here. I'm certain you could've saved a few of my old GPUs that didn't have dead cores, but other power issues. Top tier work sir.
@@axonis2306 language is hard ingrained in your brain, people who lost all memory and can't remember things past seconds or minutes still perfectly remember language for that reason. I have a pretty high learning disability that made me drop out of basic learning school, I was not even 15 yet and already had failed 2 grades.
@@POLARTTYRTM OK, but you do write in pretty complex and correct style: "was not even 15 yet and already had failed 2 grades" is very well constructed. Anyway, I wish you all the best.
@@axonis2306 kind comment considering English is my third language. I only know it fairly well because I use it more than my native language the whole day to talk to people.
Jesus Christ, your patience and devotion and persistence are just legendary man. I would have broken that car to smithereens hours ago before you fixed it and I consider myself a very patient person. The level of pure genius to figure out that the board was just too big and it could soak up so much heat that it wouldn't let the balls of the memory melt properly for them to adhere to it, it's just mind-blowing. Tony you're just out of this world man 👍
With the rising prices of videocards, videocard repair seems like something which will be increasingly financially viable, especially because of how many cards have been used for mining over the past couple of years. I bought a used 3080 about a month and a half ago, which was most likely used for mining, but the fact that it was EVGA gave me a lot more peace of mind, because they are the only videocard brand in North America which officially supports transferable warranties (I've already got it registered to my EVGA account, and there's still over a year left on the warranty). I'm not going to lie, the fact that this is the last generation of EVGA cards made it a more enticing product for me. It's an EVGA FTW3 Ultra (looks like the same cooler as the 3090 in this video), and it was 770 CAD with shipping (about 580 USD). It also gives me some peace of mind to know that repair services like North West Repair exist.
I never seen your channel before and I am glad I came across it now. I like the style and work you do here in your channel with these electronics. Keep up the good work.
Poeple like yourself and Luis Rossman are the reason I have the knowledge to fix computers and gpus at a hardware level! I thank you from the bottom of my heart for being a real youtuber, this isn't the first video I watched from you but it seems you are really here to show ppl and eduicate them!
I think you proved why EVGA didn't bother fixing this card. This was more like rebuilding the card. Great job BTW. I have zero knowledge of what it takes to fix something like this, but I do enjoy your videos and commentary.
@@shentharo We know nothing but what NWR had reported to them by the customer. No verification what so ever. As retired engineer this card showed signs that are not warrantied. The card was damaged by the customer clearly and they illustrated that fact quite well. What he didn't show is the EVGA PCoIP log. Furthermore he(owner of the card) violated several of these conditions of the terms of warranty. **This Limited Warranty does not cover:** Graphics Cards that are modified by customer outside of factory specifications and/or not in factory condition. Graphics Cards with modification to the serial number and/or factory identification labels whether removed, relocated, falsified, defaced, damaged, altered or made illegible. Damages to PCB (Printed Circuit Board) whether cut, scratched, warped, cracked, dented or broken. Any damages to the components, hardware and/or assembly of the graphics card including neglect, or unusual physical, electrical or electromechanical stress. Any missing hardware, components and/or assemblies of the graphics card. Cosmetic damages deemed outside of reasonable usage caused by deep scratches, cuts, cracks, dents, discoloration, neglect, dropping or mishandling the graphics card. Graphics Cards that are exposed to liquid, liquid residue or excessive humid environments resulting in rust, moisture, dampness, stains, corrosion or liquid spills on components, hardware or electronics. Burns or component Flare-ups as a result of a liquid accident or spill. Direct usage of paint, submersion of the graphic card in oil, use of adhesives or glues on any part of the graphics card, usage of solder to the PCB, electronics and/or component modification. Exposure to cigarette tar residue, dampness, sand, dirt or excessive debris. Graphics Cards that are rendered non-functional due an accident, collision with an object or tool, use of excessive force, neglect for care, exposure to fire or abnormal heat, flooding, dirt, windstorms, lightning, earthquakes, excessive weather conditions, theft, blown fuses, or improper use of any electrical source. Defects or damage resulting from the use of a 3rd party product in conjunction or connection with accessories, products, software or secondary peripheral equipment not furnished for the usage with or approved for the Graphics Card by EVGA CORPORATION. Defects or damages resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by EVGA CORPORATION. The use of inadequate shipment packaging or use of inadequate packing material resulting in damages to the graphics card while in transit with your shipping courier. Unauthorized changes to the BIOS or Firmware on graphics card that do not have a Multiple BIOS option may cause this warranty to be null and void. Products received in a condition that is not covered under these warranty terms will be returned to the customer. The customer is responsible for any return shipping costs. The customer may, with written consent, request to have the product recycled instead of returned. , Cheers!
EVGA has no trouble rebuilding cards and replacing every single component on the card, including the GPU. For their sponsored overclockers, they will even swap VRAM chips and the GPUs between cards to get better performance out of them when one card has really good VRAM and another has a really good GPU. To say they wouldn't RMA the card because it would need "rebuilding" or extensive work is absurd.
@@Mildly_Amused I think you are taking my comment too seriously. I was just amazed at the amount of work it took to fix this card and the knowledge of the TH-camr fixing it.
@@Mildly_Amused No Chris it's absurd to say the card wasn't damaged by said customer and voided the warranty and was hoping they wouldn't catch it. You can read and comprehend yes? Cheers!
Really enjoying the new comedy aspect. I need to get some of that mosfet filler. Not that I repair anything. Also really like that your showing more of what was off camera before.
It takes more flug and you have to melt a lot of lowest solder to the point it melts to the front. The 12volt will literally fall of 5he bottom( top) it takes a very tiny amount of pressure to have the 12 fall right out. When I do 12-volt plugs. They come right out and are easy to clean and prepare for the new plug.? I know I say things you know. I apologize if I sound stupid. I love your channel and will be applying to gain access to your discord channel. I will pay you some money to help you as soon as I can. Keep up the most amazing channel!!!
Gonna go out on a limb and say most of their specialist that could have probably fixed this may no longer work there because ya know EVGA no longer makes Graphics Cards. Which in no way excuses them denying RMA but that is between the customer and them. That being said great attention to detail on this repair.
@@LavitosExodius it's far easier to remove the die and replace the board. Especially at that level, the issue is that EVGA is no longer in the card business and will try to stretch its stock for as long as possible...even if it means denying an RMA on small things. In essence their RMA is now full on triage level and if they see someone with a 3090, they are probably expecting them to get the 4090 anyway
@@everyonethinksyoureadeathm5773 basically your right still though it's going to be harder for them to exist not selling GPU's anymore and denying RMA's over little things like this people will remember when they buy their other products.
I don’t own a graphics card. I have no use for any of this. I am not in the field of electronics or even learning about it. And yet I watched the entire half hour mesmerized. This is meditative and therapeutic. I feel great now! Thank you!!!
well... evga shouldn't have rejected RMA for that dent really... but the fix... yeah, I think it's cheaper for them to replace the card than to go through the troubleshooting and part replacement like you. I did LMAO on the evga tech comments though. Dunno why, but I'm finding myself binge watching your repair videos. They're amazing!
You use more alcohol to clean GFX cards than I drink so I do not feel bad about it now. I always thought that you are more talented than any EVGA engineer. This repair was tricky even for you! so props to you for not giving up.
I just bought a pre-built system with this card in it. It's still in the box because I need to make room for it on the desk. The system was returned for a faulty fan. Good to know a tech. who can handle this beast if need be. You are amazing. Thanks for your vids.
There is a problem with the 3090's the rear memory cooks itself over time. People need to add heat sinks and fans to the rear memory to prevent this from happening. This is a design flaw with practically all 3090's. - I used small aluminum heat sinks and thermal adhesive to permanently affix them on the heat spreader directly above the rear memory - and I mounted a small fan on the rear of the card which assist in cooling. This solves that problem.
Its all far outside of my personal knowledge and capabilities, but I love watching you operate in these videos. Very interesting, I appreciate your channel!
I have suspicion that EVGA engineer used theirs own specialized tools, found all that damage, and returned it with excuse just to avoid doing these repairs. Kinda reminds me how I left my pocketbook reader on sunlight on accident, and transparent glue around the screen turned to white. So I send it to warranty repair, and it ended in Poland, and Polish engineer returned it with words it was caused by a water... So I looked at VERY carefully for dust and other stuff between joints, and it was undeniable the reader wasn't even opened. If he opened it he'd see zero water damage inside. It was just a typical example of lying Pole. The alternative repair company that I asked wouldn't have time to do repair before warranty expiration, thus shop returned me money. Then I waited on a new model, which has touch screen and no way to tune sensitivity down. And then I tried to find and remove all small hairs that got stuck between cover and the screen and created a nice touch like interference. Can someone make reliable 10+'' e-ink reader for low price? (And I'd prefer user replaceable batteries.)
Back in the day I bought 2 GT 8800 and ran them in SLI. Within months both cards started to artifact.. E VGA warranted the cards and sent me two new cards. Those cards were used and extremely dirty. I sent them back. E VGA sent me 2 other cards. My original cards. Still broken. I did not buy another EVGA product for 10 years
My 3080ti ftw3 and 1000w psu registered on evga web page, hope I will never use this feature but when I was choosing my pc parts I had in mind Amazing EVGA market reputation.
I used to do pcb design on first gen of smart phones with Google when we first launched Android. Some Qualcomm power management BGAs are 0.35mm pitch .. a lot of fun
I am impressed beyond speach 🤓👍, mail sent to you as a result of denied RMA from EVGA as I miss stock cooler (hybrid kit mounted) when bought second hand.
Toney, can you please tell us more about yourself? Like for how long have you been repairing GFx cards and how do you have this much knowledge and experience, you're the first and only guy I've seen on youtube with this much talent and a a set of broad skills. Love your videos, thank you so much for making them, I hope you don't have any plans on stopping anytime soon.
My old evga 1070 died and at the time cards were hot topic and their cost was 300 plus for a 1070. That was just few months ago. I looked around, figured which memory went bad, replaced it and it was fixed. That goes me started basically because before I concluded bad memory, allot of other things were learned.
Fantastic repair. I hope your customer submitted a report from you, including this video to EVGA, with your invoice so they can pay for the repair under warranty. It is a pity that EVGA has pulled out of the graphics card business. Perhaps this tells us what they think of Nvidia, and that they don't rate AMD or Intel either.
Out of all the people I've been watching fix stuff i find your videos some of the best.. just found your channel and watched a few videos so far. I'm trying to get into this but have been putting myself off as in scared af to solder lol.. my hands are not so steady as well. But maybe I'm making excuses. Anyway I have a couple of devices to practice on. Then a ton of retro hardware to sort lol.
@@Diolusion I wouldn't expect him just to publicly drop prices, people don't do that for a reason you know. Next thing you know a client with a future repair that cost more sees the comment and throws a fit not understanding why there's a price difference.
I did say "rough figure", ie if it's $200, he could say "$150-250 in usual cases". It's not like im asking him to leak prices, just a approximate amount someone that would want this figure could expect to pay...
Ive actually bought a refurbished 3060 from EVGA. Arrived with no box labeling the graphics card, thought that was weird initially. Was thinking that since it was an refurb that it probably wasn't a big deal. Popped the card it, updated drivers and everything went to shit from there. Sent it back to EVGA and they claimed that it was a user error, and it 100% was not. It was definitely the card, since i replaced it with the previous 1060 and booted the computer and it worked. When i put the 3060 back in, the same things started happening. Weird flashing, slow down to 0 fps in video games, and a computer that just plain didn't work. I loved evga before that.
You have a very even temper if this would take you a day. 1 - 2 hours and this card would go into a blender. Would not even get to the RAM never mind redoing the RAM 3 - 4 times.
I have an EVGA 3080 XC3 that has been giving me trouble. It was running fine until I installed a larger tower cooler(Scythe Fuma 3). The temps are only high 70s low 80s but my PC was crashing to black screen and I have to restart. I put my 2080 in (EVGA XC2) and it's been fine for 3 days but I've lost a lot of performance, of course. I was considering putting new pads and paste on but haven't worked on a GPU yet.
I just RMA'd a 2080 super due it flat out dying. Not picture out or anything. After less than 10 minutes on the phone with EVGA I had my RMA # and sent it back the next day. Being last Gen at the time they said they were unable to repair or replace the card. The very next day I got an email with a tracking number with my old card being sent back to me. When I opened it a brand new 2080ti was inside. I called to let them know that this wasn't my what I had and they said it was the replacement since they didn't have anymore supers. The best company in the GPU game and I miss them already
@northwestrepair: Please get to the bottom of this as i always recommend EVGA here in GER for state of the art replacement and quality, even when it comes to PSU cause they ones i recommend are Seasonic - i would love to get to know what's that different overseas. What i can see is a more cluely employee fault or cost-thing with the specialist diagnosing that many items and not really a thing EVGA would regularly do with der CS.
Something similar happened to me when I sent to RMA. They mustve dropped the card, they denied my RMA for PCB damage on a corner but I know 100% I didn't send it that way. If you ever send your card for RMA, document the condition during packaging thorougly. Thanks to your videos, I was able to repair the card myself.
The only issue with this approach is that you have to be willing to take your proof through a court system - the people at the company won't care if you say you have video and pictures of it being in perfect condition before it was sent.
Video the whole process of you boxing it up (NO CUT SCENES WHATESOEVER), make note of macro closeups regarding the serials labels etc. Continually video your self including boxing it up taping box. NO VIDEO EDIT CUTS. One video of the whole process. (Even walking to your car with the box and dropping it off at the courier) This way they cant claim you pulled the card out and tampered (post video) and re-packed it damaged before sending
@@OntarioGuy430 I did have an issue with my RMA back when the 600 series was relevant. I even got an apology letter with a new GPU from EVGA. The tech who was supposed to be looking at my card dropped it and several other gpus flagrantly. When I got the denial, I went up to supervisor level and told them to review the email along with the video attached. Several days letter I got a new card (went from 670 to 680). With the following that stated they reviewed security footage to confirm if something was up. Sure enough the tech pushed 6 RMA gpus off his desk...mine and 5 others had denial for pcb damage.... EVGA had to replace all those gpus. Sometimes you have to just cover your ass. Techs are human and can act unprofessional.
Just sent my evga 3080ti ftw3 ultra in for rma it just died on me.Evga said they would send me a new one I've never had any issues with evga in fact they have been the best company I've worked with
If you need a repair, please find contact info on the channel front page
Discord link says "Unable to accept invite"
@@junkmauler U might have joined to many servers, I think 100 is the maximum for free users. Try leaving one you don't use & see if it'll let you join.
@@Jay_kaying It was something screwy with my session, I logged out and back into Discord and the problem resolved itself.
What is your heat gun settings upon taking out those chips???
How much do you typically charge for a repair?
I warrantied a 3070 ftw3 with EVGA earlier this month. The card would crash in demanding games and benchmarks. Problem was persistent across multiple systems. I provided info on the troubleshooting I'd done and had an approved RMA in less than 5 minutes over the phone. Sent the card out and had a replacement in a week. I've never had anything but awesome experiences with EVGA customer service.
Hope it keeps working. You wont get the chance to fix it again.
IME over the last 7 years of using EVGA products, That's simply not how they conduct business. They've always been friendly and easy to deal with. I don't expect that to change just because they've ceased to do business with Nvidia. I fully expect them to honor any future warranty claims as they always have. Maybe 2 years from now getting a replacement won't be an option, but I expect they'll still have a resolution of some kind.
@@kennethryan7839 they will only support RMAs until they run out of stock. Give them a couple of months.
@@TheSjuris Obviously they won't be able to support rma forever. That doesn't mean they'll just bail on everyones warranty. As I said that's not the type of business they conduct.
@@kennethryan7839 they will end up bailing on majority of warranty claims.
EVGA has the best customer support of any company I've ever dealt with - I once had a card that was years out of warranty and the fan stopped. I called tech support just to ask for the part number so I could order a replacement and the technician said "oh it's ok, I'll just overnight you one" on a 7 year old card. Sure enough, it showed up the next day, I've never bought any other make of card after that.
My GTX 970 was a FEW days past warranty period and one (i had 2) fan absolutely committed suicide by, I assume a spec of metal shavings got into the sealed fan and made so much noise and fan broke, I should have just asked instead of going to ebay and ordering 2 replacement fans with wires FAR too long but they work well just a little tetris bending. EVGA has done very well!
Guess neither of us have a choice now, though... unless they change their minds and go team blue or red.
Wtf? Replacement with years out of warranty?! Makes no sense, had no idea they would do that.
I guess thats why they stopped making gfx cards, how can you afford to send people new cards even 7 years later when a fan goes out?
@@morrisl7 I may be wrong but I dont think they sent him a new card, just the fan for that card, but still pretty amazing, and expensive - over many thousands of customer issues?
EVGA always had my money, and my back. After their news of pulling out of the GPU market I went and purchased a brand new 3080 from them to last me another few years.
Hopefully one day you can tell us a story of how you got into electronic repairs and what was the learning process. The world needs more of you.
yes please do this! I want to become like you man.. epic skills and video 🥳🥳
This is what is called ( rabbit hole). Greetings to you, I have not seen anyone chasing faults like you. All the specialists in maintaining graphics cards claim that the card is not repairable or that there is no point in repairing it. No one has previously informed us about the best graphics cards in terms of cooling and Manufacturing efficiency. I thank you with all my heart for your valuable information.
Yes, and, well, with the rising cost of graphics cards, there's all the more reason to invest in repairing them.
@@syncmonism Agree. I hear Jensen Huang of nVidia wants people to think of his GPUs like games consoles but I bet he won't properly support repair efforts on them by releasing schematics and supplying spare parts from BOM kits 😂
@@tourmaline07 that bellend has lost all my respect after saying that. If AMD's prices are right, i ain't paying for any more of jensen's leather jackets
@@nb8c_fd Exactly . GPUs in a generation below the x80 level should be cheaper than games consoles IMO
@@tourmaline07 I'd honestly still be happy paying $800-900 for a 4080, but yeah I agree.
Man... the skills required for this repairing is exceptional. I am in love your works, mate.
I wouldn't necessarily give EVGA a pass for not fixing it but to be honest that doesn't look like it would have been at all easy to diagnose even at by an EVGA tech. It was one of those wonderful rabbit hole repairs where everything keeps pointing to a new issue.
Awesome job getting it back up and running though! Glad we users have somewhere to send GPUs too. I imagine the 4090s are going to come in too just because of the complexity and small PCB along with the high power limit. They seem to be more efficient than all of us had guessed but they still have a lot of power stages in a very small space.
Has nothing to do with that. It's irresponsible to deny RMA on a top of the line card and it's good, that EVGA is getting exposed in some way after doing so.
you are a very talented computer fixer, i wish there were more people like you in this world and that there would be people like you working at apple to tell them how hard it is to repare and to make their devices better to fix and work on. very nice vid bro❤
"and at this point, i dont care" i feel that
if you pause at 12:39 , you will see immediately hot spot reaches to 109 C. It is clear why it failed under load instantly. not sure if those memory chips were bad either.
i didnt touch the core so my only guess is that somehow those chips were causing core to overheat.
In any case, memory had reported errors and if errors were gone and crashes did not persist after replacing reported memory chips, crash under load was memory related and not the core. Nice cache by the way. i didnt even notice it until you pointed it out.
Another beautiful repair. You rock. Edit/Sidenote It's a shame EVGA isn't making cards anymore.
Sir. I came here after watching Louis Rossmann (person who got me into soldering). Your work is phenomenal, the insights are appreciated, and I love the music you use. If I have another GPU fail on me, I'll definitely send it here. I'm certain you could've saved a few of my old GPUs that didn't have dead cores, but other power issues. Top tier work sir.
Well done! i get the feeling that after posting this your going to need a more comfy seat as am sure your going to get a lot of these coming your way!
You got that right!
Man, I would gladly watch this all day, and even then I'm more than sure I would not learn anything due to my inability to learn.
How did you learn to write?
@@axonis2306 language is hard ingrained in your brain, people who lost all memory and can't remember things past seconds or minutes still perfectly remember language for that reason. I have a pretty high learning disability that made me drop out of basic learning school, I was not even 15 yet and already had failed 2 grades.
@@POLARTTYRTM OK, but you do write in pretty complex and correct style: "was not even 15 yet and already had failed 2 grades" is very well constructed. Anyway, I wish you all the best.
@@axonis2306 kind comment considering English is my third language. I only know it fairly well because I use it more than my native language the whole day to talk to people.
Exceptional work and troubleshooting. I can only aspire to get to this level.
I thought for sure the card was a bust, but you saved it. That's crazy levels of repair. Nice.
love the humor and the easy to watch-ness, good job mate
Jesus Christ, your patience and devotion and persistence are just legendary man. I would have broken that car to smithereens hours ago before you fixed it and I consider myself a very patient person.
The level of pure genius to figure out that the board was just too big and it could soak up so much heat that it wouldn't let the balls of the memory melt properly for them to adhere to it, it's just mind-blowing. Tony you're just out of this world man 👍
Your a beast. I cant believe you had the patience to keep going with this card.
With the rising prices of videocards, videocard repair seems like something which will be increasingly financially viable, especially because of how many cards have been used for mining over the past couple of years.
I bought a used 3080 about a month and a half ago, which was most likely used for mining, but the fact that it was EVGA gave me a lot more peace of mind, because they are the only videocard brand in North America which officially supports transferable warranties (I've already got it registered to my EVGA account, and there's still over a year left on the warranty). I'm not going to lie, the fact that this is the last generation of EVGA cards made it a more enticing product for me. It's an EVGA FTW3 Ultra (looks like the same cooler as the 3090 in this video), and it was 770 CAD with shipping (about 580 USD). It also gives me some peace of mind to know that repair services like North West Repair exist.
Great job! Fascinating to watch. You're teaching me so much.
“He Is a Man of Focus, Commitment and Sheer *ucking Will”
Much more interesting than NorthridgeFix channel. I wish you 50k by the end of the year!
Thanks !
I never seen your channel before and I am glad I came across it now. I like the style and work you do here in your channel with these electronics. Keep up the good work.
Poeple like yourself and Luis Rossman are the reason I have the knowledge to fix computers and gpus at a hardware level! I thank you from the bottom of my heart for being a real youtuber, this isn't the first video I watched from you but it seems you are really here to show ppl and eduicate them!
I think you proved why EVGA didn't bother fixing this card. This was more like rebuilding the card. Great job BTW. I have zero knowledge of what it takes to fix something like this, but I do enjoy your videos and commentary.
the point was they lied and didn't honor warranty. Regardless of how hard it was to fix, warranty is warranty.
@@shentharo We know nothing but what NWR had reported to them by the customer. No verification what so ever. As retired engineer this card showed signs that are not warrantied. The card was damaged by the customer clearly and they illustrated that fact quite well. What he didn't show is the EVGA PCoIP log. Furthermore he(owner of the card) violated several of these conditions of the terms of warranty. **This Limited Warranty does not cover:**
Graphics Cards that are modified by customer outside of factory specifications and/or not in factory condition.
Graphics Cards with modification to the serial number and/or factory identification labels whether removed, relocated, falsified, defaced, damaged, altered or made illegible.
Damages to PCB (Printed Circuit Board) whether cut, scratched, warped, cracked, dented or broken.
Any damages to the components, hardware and/or assembly of the graphics card including neglect, or unusual physical, electrical or electromechanical stress.
Any missing hardware, components and/or assemblies of the graphics card.
Cosmetic damages deemed outside of reasonable usage caused by deep scratches, cuts, cracks, dents, discoloration, neglect, dropping or mishandling the graphics card.
Graphics Cards that are exposed to liquid, liquid residue or excessive humid environments resulting in rust, moisture, dampness, stains, corrosion or liquid spills on components, hardware or electronics. Burns or component Flare-ups as a result of a liquid accident or spill.
Direct usage of paint, submersion of the graphic card in oil, use of adhesives or glues on any part of the graphics card, usage of solder to the PCB, electronics and/or component modification.
Exposure to cigarette tar residue, dampness, sand, dirt or excessive debris.
Graphics Cards that are rendered non-functional due an accident, collision with an object or tool, use of excessive force, neglect for care, exposure to fire or abnormal heat, flooding, dirt, windstorms, lightning, earthquakes, excessive weather conditions, theft, blown fuses, or improper use of any electrical source.
Defects or damage resulting from the use of a 3rd party product in conjunction or connection with accessories, products, software or secondary peripheral equipment not furnished for the usage with or approved for the Graphics Card by EVGA CORPORATION.
Defects or damages resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by EVGA CORPORATION.
The use of inadequate shipment packaging or use of inadequate packing material resulting in damages to the graphics card while in transit with your shipping courier.
Unauthorized changes to the BIOS or Firmware on graphics card that do not have a Multiple BIOS option may cause this warranty to be null and void.
Products received in a condition that is not covered under these warranty terms will be returned to the customer. The customer is responsible for any return shipping costs. The customer may, with written consent, request to have the product recycled instead of returned.
, Cheers!
EVGA has no trouble rebuilding cards and replacing every single component on the card, including the GPU. For their sponsored overclockers, they will even swap VRAM chips and the GPUs between cards to get better performance out of them when one card has really good VRAM and another has a really good GPU. To say they wouldn't RMA the card because it would need "rebuilding" or extensive work is absurd.
@@Mildly_Amused I think you are taking my comment too seriously. I was just amazed at the amount of work it took to fix this card and the knowledge of the TH-camr fixing it.
@@Mildly_Amused No Chris it's absurd to say the card wasn't damaged by said customer and voided the warranty and was hoping they wouldn't catch it. You can read and comprehend yes? Cheers!
This was very therapeutic. Awesome video!
Fixing this card must be an absolute masterclass for you, great video.
Really enjoying the new comedy aspect. I need to get some of that mosfet filler. Not that I repair anything. Also really like that your showing more of what was off camera before.
Soo much underrated channel. Am learning alot of things from you. Keep up the good work.
It takes more flug and you have to melt a lot of lowest solder to the point it melts to the front. The 12volt will literally fall of 5he bottom( top) it takes a very tiny amount of pressure to have the 12 fall right out. When I do 12-volt plugs. They come right out and are easy to clean and prepare for the new plug.?
I know I say things you know. I apologize if I sound stupid. I love your channel and will be applying to gain access to your discord channel. I will pay you some money to help you as soon as I can.
Keep up the most amazing channel!!!
wow... what an effort to bring this GPU back to life!
Your simply an expert !!! was nice too see ty
Mate, you are a genius. 10/10 for perseverance and honesty.
These videos are so satisfying to watch, Thanks for making them!
Fantastic work sir. Have a blessed week in the Lord.
Gonna go out on a limb and say most of their specialist that could have probably fixed this may no longer work there because ya know EVGA no longer makes Graphics Cards. Which in no way excuses them denying RMA but that is between the customer and them. That being said great attention to detail on this repair.
evga claimed to have egough stock on hand to be able to handle any rmas
Ya that's my take too they probably have no one to do any kind of diagnostic let alone a repair.
@@emeraldbonsai That wasn't the question the question was could they repair it.
@@LavitosExodius it's far easier to remove the die and replace the board. Especially at that level, the issue is that EVGA is no longer in the card business and will try to stretch its stock for as long as possible...even if it means denying an RMA on small things. In essence their RMA is now full on triage level and if they see someone with a 3090, they are probably expecting them to get the 4090 anyway
@@everyonethinksyoureadeathm5773 basically your right still though it's going to be harder for them to exist not selling GPU's anymore and denying RMA's over little things like this people will remember when they buy their other products.
I don’t own a graphics card. I have no use for any of this. I am not in the field of electronics or even learning about it. And yet I watched the entire half hour mesmerized. This is meditative and therapeutic. I feel great now! Thank you!!!
Man I have only dabbled in normal electronics... but seeing something as complex as gpu getting repaired by hand seems like black magic to me
Love watching your videos, so intriguing. Thanks for sharing
It's terrifying how you make this look easy. Nice work, regardless of the outcome.
Dude! The sheer grit and determination. Whatever it is that you're charging... My neck is sore just watching this. Awesome though.
well... evga shouldn't have rejected RMA for that dent really... but the fix... yeah, I think it's cheaper for them to replace the card than to go through the troubleshooting and part replacement like you. I did LMAO on the evga tech comments though.
Dunno why, but I'm finding myself binge watching your repair videos. They're amazing!
You use more alcohol to clean GFX cards than I drink so I do not feel bad about it now. I always thought that you are more talented than any EVGA engineer. This repair was tricky even for you! so props to you for not giving up.
I just bought a pre-built system with this card in it. It's still in the box because I need to make room for it on the desk. The system was returned for a faulty fan. Good to know a tech. who can handle this beast if need be. You are amazing. Thanks for your vids.
There is a problem with the 3090's the rear memory cooks itself over time. People need to add heat sinks and fans to the rear memory to prevent this from happening. This is a design flaw with practically all 3090's.
- I used small aluminum heat sinks and thermal adhesive to permanently affix them on the heat spreader directly above the rear memory - and I mounted a small fan on the rear of the card which assist in cooling. This solves that problem.
Man that card kicked your butt! Great job pushing threw!
This looks like some very intricate SMT work. Very interesting to watch even though Im completely lost!
Oddly satisfying when he solders those dots and puts yellow oil onto it and cleans it.
that guy on evga was smart, he knew what was laying behind in that card ... , hard one
each of your videos is very satisfying, thanks for the entertainment
Its all far outside of my personal knowledge and capabilities, but I love watching you operate in these videos. Very interesting, I appreciate your channel!
I have suspicion that EVGA engineer used theirs own specialized tools, found all that damage, and returned it with excuse just to avoid doing these repairs.
Kinda reminds me how I left my pocketbook reader on sunlight on accident, and transparent glue around the screen turned to white. So I send it to warranty repair, and it ended in Poland, and Polish engineer returned it with words it was caused by a water...
So I looked at VERY carefully for dust and other stuff between joints, and it was undeniable the reader wasn't even opened. If he opened it he'd see zero water damage inside. It was just a typical example of lying Pole.
The alternative repair company that I asked wouldn't have time to do repair before warranty expiration, thus shop returned me money. Then I waited on a new model, which has touch screen and no way to tune sensitivity down. And then I tried to find and remove all small hairs that got stuck between cover and the screen and created a nice touch like interference.
Can someone make reliable 10+'' e-ink reader for low price? (And I'd prefer user replaceable batteries.)
as a ftw3 3090 owner it's comforting to know there's people like you out there lol you got a new sub
Evga is great except they don’t make card anymore. Glad I shoot for the Asus tuf card.
Back in the day I bought 2 GT 8800 and ran them in SLI. Within months both cards started to artifact.. E VGA warranted the cards and sent me two new cards. Those cards were used and extremely dirty. I sent them back. E VGA sent me 2 other cards. My original cards. Still broken. I did not buy another EVGA product for 10 years
yeesh
This looked like it was absolute hell to repair!
My 3080ti ftw3 and 1000w psu registered on evga web page, hope I will never use this feature but when I was choosing my pc parts I had in mind Amazing EVGA market reputation.
your channel is gonna be huge at some point
I am speechless, you are extraordinary, a wonderful job 😎
I used to do pcb design on first gen of smart phones with Google when we first launched Android. Some Qualcomm power management BGAs are 0.35mm pitch .. a lot of fun
I am impressed beyond speach 🤓👍, mail sent to you as a result of denied RMA from EVGA as I miss stock cooler (hybrid kit mounted) when bought second hand.
Awesome rep again master!
If you want to and have space, put some thin insulation under the nanotechnology foil.
Well done mate!
You are amazing at what you do!
Toney, can you please tell us more about yourself? Like for how long have you been repairing GFx cards and how do you have this much knowledge and experience, you're the first and only guy I've seen on youtube with this much talent and a a set of broad skills.
Love your videos, thank you so much for making them, I hope you don't have any plans on stopping anytime soon.
My old evga 1070 died and at the time cards were hot topic and their cost was 300 plus for a 1070.
That was just few months ago.
I looked around, figured which memory went bad, replaced it and it was fixed.
That goes me started basically because before I concluded bad memory, allot of other things were learned.
@@northwestrepair so u r sayin that u are a self taught certified electrical engineer
@@hoshyarjamal4597 pretty much except not certified.
@@northwestrepair
Wow your videos will be more inspirational. This is exactly what it means to pursue your hobbies. Wish you the best life ever.
@@hoshyarjamal4597 technician, not an engineer.
Nice work. You could've folded many times but your persistence paid off. 💯
I currently bought a msi 4070ti....but kept my EVGA 3060ti for a back up.... always love EVGA Gpu.
Fantastic repair. I hope your customer submitted a report from you, including this video to EVGA, with your invoice so they can pay for the repair under warranty.
It is a pity that EVGA has pulled out of the graphics card business. Perhaps this tells us what they think of Nvidia, and that they don't rate AMD or Intel either.
They won't make amd or Intel cards because if they do Nvidia will never let them make cards for them again
@@Nebnub EVGA is not going to make cards for NVIDIA again.
Out of all the people I've been watching fix stuff i find your videos some of the best.. just found your channel and watched a few videos so far. I'm trying to get into this but have been putting myself off as in scared af to solder lol.. my hands are not so steady as well. But maybe I'm making excuses. Anyway I have a couple of devices to practice on. Then a ton of retro hardware to sort lol.
I love your videos,one of the most amazing channels in this cattegory.Watching with pasion
YOU SIR! ... ARE A BEAST! 🐻
How much did this repair end up charging the client?
Dirt cheap.
Look into discord link in description
@@northwestrepair Could just say a rough figure XD It's a simple question a lot of us would wonder about and not want to deal with discord.
@@Diolusion In the professional world, it's disrespectful (and unprofessional) to leak the price paid by one of your customer.
@@Diolusion I wouldn't expect him just to publicly drop prices, people don't do that for a reason you know.
Next thing you know a client with a future repair that cost more sees the comment and throws a fit not understanding why there's a price difference.
I did say "rough figure", ie if it's $200, he could say "$150-250 in usual cases". It's not like im asking him to leak prices, just a approximate amount someone that would want this figure could expect to pay...
Huge W again, god damn i would have given up way too early in the process if i have faced such problems lmao.
Great video mate, keep it up.
Ive actually bought a refurbished 3060 from EVGA. Arrived with no box labeling the graphics card, thought that was weird initially. Was thinking that since it was an refurb that it probably wasn't a big deal. Popped the card it, updated drivers and everything went to shit from there. Sent it back to EVGA and they claimed that it was a user error, and it 100% was not. It was definitely the card, since i replaced it with the previous 1060 and booted the computer and it worked. When i put the 3060 back in, the same things started happening. Weird flashing, slow down to 0 fps in video games, and a computer that just plain didn't work.
I loved evga before that.
Add “steady hands of a surgeon “ to your résumé! Oh what a video card you could make Dr.
Wow, that was a lot of work! Great job resuscitating this card!
Thank you. Good video. For The job you just did you should be paid at least 5000. EVGA RMA AND EVGA customer service STILL THE BEST SO FAR
Nice job, never give up 👍👍
I try
Fused Pads happen. Its dumb but on that small scale... Expected to happen sometimes. Thats why you have the testers.
that card would of been smashed into pieces on day 1 with me. you search til the end of the earth for a solution. your awesome at your work.
You have a very even temper if this would take you a day. 1 - 2 hours and this card would go into a blender. Would not even get to the RAM never mind redoing the RAM 3 - 4 times.
Re-balling looks like a painful procedure.
Loved the video! Inspiring.
This is some next level shit you sir are awesome...now i know who will be my first call if i ever had problems with my card
06:53 Next to 1R8 (on the right) was accidently removed
Yeah. I got it fixed later. Card would not work if I didn't.
Great cache.
@@northwestrepair 👍
We must protect this man and he's incredible knowledge.
That's crazy levels of repair. Nice.
Wow is all that is alot of work for sure...testing and so forth kudos to you... the world needs more people like you in a throw away existent world.
I have an EVGA 3080 XC3 that has been giving me trouble. It was running fine until I installed a larger tower cooler(Scythe Fuma 3). The temps are only high 70s low 80s but my PC was crashing to black screen and I have to restart. I put my 2080 in (EVGA XC2) and it's been fine for 3 days but I've lost a lot of performance, of course. I was considering putting new pads and paste on but haven't worked on a GPU yet.
You are an extremely talented individual
I just RMA'd a 2080 super due it flat out dying. Not picture out or anything. After less than 10 minutes on the phone with EVGA I had my RMA # and sent it back the next day. Being last Gen at the time they said they were unable to repair or replace the card. The very next day I got an email with a tracking number with my old card being sent back to me. When I opened it a brand new 2080ti was inside. I called to let them know that this wasn't my what I had and they said it was the replacement since they didn't have anymore supers. The best company in the GPU game and I miss them already
Incredible skills and knowledge!
Love your videos bro Thanks for sharing your experience
My pleasure
that nanotech tin foil tho xD
@northwestrepair:
Please get to the bottom of this as i always recommend EVGA here in GER for state of the art replacement and quality, even when it comes to PSU cause they ones i recommend are Seasonic - i would love to get to know what's that different overseas.
What i can see is a more cluely employee fault or cost-thing with the specialist diagnosing that many items and not really a thing EVGA would regularly do with der CS.
this man has mad skills 👍👍
Something similar happened to me when I sent to RMA. They mustve dropped the card, they denied my RMA for PCB damage on a corner but I know 100% I didn't send it that way. If you ever send your card for RMA, document the condition during packaging thorougly. Thanks to your videos, I was able to repair the card myself.
noted!
The only issue with this approach is that you have to be willing to take your proof through a court system - the people at the company won't care if you say you have video and pictures of it being in perfect condition before it was sent.
cap
Video the whole process of you boxing it up (NO CUT SCENES WHATESOEVER), make note of macro closeups regarding the serials labels etc. Continually video your self including boxing it up taping box. NO VIDEO EDIT CUTS. One video of the whole process. (Even walking to your car with the box and dropping it off at the courier) This way they cant claim you pulled the card out and tampered (post video) and re-packed it damaged before sending
@@OntarioGuy430 I did have an issue with my RMA back when the 600 series was relevant. I even got an apology letter with a new GPU from EVGA.
The tech who was supposed to be looking at my card dropped it and several other gpus flagrantly. When I got the denial, I went up to supervisor level and told them to review the email along with the video attached.
Several days letter I got a new card (went from 670 to 680). With the following that stated they reviewed security footage to confirm if something was up. Sure enough the tech pushed 6 RMA gpus off his desk...mine and 5 others had denial for pcb damage.... EVGA had to replace all those gpus.
Sometimes you have to just cover your ass.
Techs are human and can act unprofessional.
What an insane repair!
This man does not give up easily and is very talented, Keep up ❤️❤️❤️
😒👍 Nice, reminds me of Louis from apple laptop repair, thx for the review too ☺️
Very, very well done!
You are a Living Hero!
Just sent my evga 3080ti ftw3 ultra in for rma it just died on me.Evga said they would send me a new one I've never had any issues with evga in fact they have been the best company I've worked with