Introduction To Tickets Tutorial In Zoho Desk
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- เผยแพร่เมื่อ 29 ก.ค. 2024
- Learn everything you need to know about Zoho Desk in our beginner's guide series.
This first video is an introduction to tickets inside Zoho Desk and everything you'd want to know when it comes to the basics of tickets.
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#Zenatta #ZohoDesk #Tickets - วิทยาศาสตร์และเทคโนโลยี
Amazing insight.Learnt a lot
Late to the show, but this was fantastic!
Thanks, this is a great overview
Glad it was helpful!
Thanks for the information!
You bet!
In zoho ticket The comment is not working what to now
Hi, thanks for the video! ¿Is there an option for a department to see only the tasks on the tickets and not the entire conversation I have with the customer.?
Hi Nico,
We answered your question in this week's episode of the CRM Zen Show. Click here to jump to our answer -th-cam.com/video/1o7EdHbYvJc/w-d-xo.html
One of my agents signed up to try this more than two years ago. After not getting the support that he needed, I tried to cancel it. They (Zoho) are still taking the money out of my account now ! I have been begging them to cancel and stop taking money from me. I do not have access to the email account they are referring to so they have not canceled my account yet. I have been trying for years. Please, if someone knows how to help me, please. I do not want to get a lawyer. It has been more than 2 years and I just saw another debit!!!
When I click on the CRM icon under tickets, it does not take me to the full CRM. Any suggestions?
Hi Louise,
We answered your question in this week's episode of the CRM Zen Show - click here to jump straight to the answer -th-cam.com/video/7feScK5KcsM/w-d-xo.html.
Also, for more questions and quicker answers check out our Zoho community at club.zenatta.com
How do I set up my portal for desk?
U just install it from your zoho crm dashboard from the instants column on the left
how to delay or undo mails please
Unfortunately, this is not yet possible in Zoho Desk.
Can it be used on phone?
Hey Kittu,
We answered your question in this week's episode of the CRM Zen Show. Click here to jump to the response - th-cam.com/video/PByY2iqULlM/w-d-xo.html
crm steve carell
😂
One of my agents signed up to try this more than two years ago. After not getting the support that he needed, I tried to cancel it. They (Zoho) are still taking the money out of my account now ! I have been begging them to cancel and stop taking money from me. I do not have access to the email account they are referring to so they have not canceled my account yet. I have been trying for years. Please, if someone knows how to help me, please. I do not want to get a lawyer. It has been more than 2 years and I just saw another debit!!!
Drop the details into Club Zenatta (email address, account name, etc). I'll see if we can't get it canceled for you.