Another operating costs associate with self-check is the cost from theft. i don't think it hinders the whole operation impractical but can be quite substantial
The candidate should assume the net cash flow is stable, and apply the formula that payback period= investment/ annual cash flow. And then we should breakdown the factors.
What are the costs to integrate the self service point of sale devices into the companies POS system. Are there needs for additional telecommunications?
How do the self check out machines know when items have not been scanned or not placed in a bag after scanning? It gives you a warning. Is there a laser scanner or does it detect with the weight difference from the shelve where you place the products before scanning and after scanning?
I think that in the beginning would be great if he asked about what products are sold and where the business units are located, I consider that this things would changing totaly the case. In my opininion without these informations and another ones is very dificult to be specific and insghtfull.
Hi Elaine, While considering the benefits of implementation of the self checkout, one thing that could have been considered was the benefits in terms of shop space that you would get thanks to lesser queues in the self checkout lanes ... this can be assessed as potential revenue (more shop space meaning more product meaning more revenue)... Do let me know if this would make sense? Cheers
I was thinking that the number employees after implementing the self check out would be 4 per shift and not 7. I was assuming the remaining 4 employees would man the machines and they wont need to hire additional staff. Is my train of thought wrong?
3 to man the 12 check out machines. 4 employees will still be cashiers. total of 16 check out lanes (12 check out machines and 4 cashier-manned machines)
Hello Elaine, you probably don't remember me, but we worked at BIA many moons ago. I was in the IT department, and I think you were an intern at the time. You had come to my desk a few times while you were there... Anyway, just thought I'd randomly say hi more than 7 years later.
Because although there's a 75% reduction in checkouts, there is not a 75% reduction in employees. If you did the above you wouldn't have found out this info
Thanks for sharing the video! A couple of things the candidate can improve. First of all, the passion, doesn’t seem that this candidate is curious enough and enthusiastic about doing consulting. Secondly, the initial structure is not very organised when I just listen to it. He can number each branch or bucket. Thirdly, the candidate should walk through the calculation with and put the initial formulation upfront to the interviewer.
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many thanxs for giving the links to the frameworks.
Another operating costs associate with self-check is the cost from theft. i don't think it hinders the whole operation impractical but can be quite substantial
I love case studies. Make some more please. This is from 2016
Me too
The candidate should assume the net cash flow is stable, and apply the formula that payback period= investment/ annual cash flow. And then we should breakdown the factors.
What are the costs to integrate the self service point of sale devices into the companies POS system. Are there needs for additional telecommunications?
Elaine, thanks for the sample video. What will be the feedbacks of his performance in the case
How do the self check out machines know when items have not been scanned or not placed in a bag after scanning? It gives you a warning. Is there a laser scanner or does it detect with the weight difference from the shelve where you place the products before scanning and after scanning?
Most use weight sensors
I think that in the beginning would be great if he asked about what products are sold and where the business units are located, I consider that this things would changing totaly the case. In my opininion without these informations and another ones is very dificult to be specific and insghtfull.
Hi Elaine,
While considering the benefits of implementation of the self checkout, one thing that could have been considered was the benefits in terms of shop space that you would get thanks to lesser queues in the self checkout lanes ... this can be assessed as potential revenue (more shop space meaning more product meaning more revenue)... Do let me know if this would make sense?
Cheers
vishwaskatti319 makes sense and is another creative additional benefit!
I was thinking that the number employees after implementing the self check out would be 4 per shift and not 7. I was assuming the remaining 4 employees would man the machines and they wont need to hire additional staff. Is my train of thought wrong?
3 to man the 12 check out machines. 4 employees will still be cashiers. total of 16 check out lanes (12 check out machines and 4 cashier-manned machines)
They are only replacing 75% of the checkouts, not all of them. So 4 must stay on the regular checkouts, and 3 are needed for the new 12 self checkouts
Wont there be a big up front cost to make all of those people redundant? Or don’t they really have that in the USA?
Severance cost if you are to lay off those poor cashiers; cost related to increased inventory shrinkage
Person is taking too long in calculation.
Hello Elaine, you probably don't remember me, but we worked at BIA many moons ago. I was in the IT department, and I think you were an intern at the time. You had come to my desk a few times while you were there... Anyway, just thought I'd randomly say hi more than 7 years later.
why go so so long to calculate...simply calculate the annual cost with 32 employees and multiply it with 0.75 to find wage savings
Because although there's a 75% reduction in checkouts, there is not a 75% reduction in employees. If you did the above you wouldn't have found out this info
All these years later
MANY continents KNOW what you did elaine
DAAANG Australia SEES
Thanks for sharing the video! A couple of things the candidate can improve. First of all, the passion, doesn’t seem that this candidate is curious enough and enthusiastic about doing consulting. Secondly, the initial structure is not very organised when I just listen to it. He can number each branch or bucket. Thirdly, the candidate should walk through the calculation with and put the initial formulation upfront to the interviewer.
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