Rock Star content as always. it's really genuine seeing things done live, especially when hiccups happen. Feels like we're a part of the show. I do see actions in my current Copilot Studio. I a trying to think of use cases that would allow me to create autonomous to help or drive efficiency. Could you suggest autonomous agent use cases?
Cheers. The shift here is from chat to automation based on a trigger. So I would consider something like a customer service agent, dealing with complaints but incoming via various channels. They could be email, via a form, via a record being created, when this happens, the customer service agent looks at the request, looks at its instructions and knowledge in the form of procedure documents etc and you add actions so that is can ‘do stuff’ with its decision. Like award a refund or state their request is not applicable to policy or can I get further information as I can’t find your order. All of these permutations are covered by the orchestration of knowledge and actions, and your instructions as a system prompt. Hope that helps and let me know if you build anything cool.
Thanks Alex, I don’t but maybe I should. If you keep an eye on my community tab, I am considering setting up a group to discuss agents. But equally I am contemplating a Power Automate class. Would you be a beginner, intermediate or advanced?
Thank you for your response, Damo. It’s hard for me to give an exact assessment, but I’d consider myself at an intermediate level, as I’ve already built Power Automate solutions with the help of ChatGPT. I’ll be keeping an eye on your community tab for updates. If you decide to offer classes, please let me know or share the details on your community tab.
Hey Damo, have you had any issues with an action failing to be invoked after the first time when using the generative orchestration? I always have to restart the conversation to get it to work again only works the first time then it says it sorry it can’t help
@Rhcpbedders toggle the orchestration toggle off and on and try again. Or the classic/generative from settings, which is the same setting. An equivalent of off and on. Let me know if that works.
@@DamoBird365 I did that a few times, no joy. It definitely seems to be a problem when general knowledge is unchecked. I tried on a fresh agent as well. Would be interested if you have the same problem.
Is it all actions or a specific one? I’m obviously curious but I don’t know the answer. The forum would be another place to check. Generative Actions is still preview learn.microsoft.com/en-us/microsoft-copilot-studio/advanced-generative-actions so inevitably there will be bugs.
@@DamoBird365 in this case it was Get Items not tested others yet. Forum has so many unanswered questions including someone who appeared to have the same issue. Get better support with random community members on YT! 😆
As it was back to myself yes, albeit you could set a trigger condition? I suspect we will learn more about how to manage and govern and escalate to a human in the coming days and weeks. I will hopefully share more details in the future.
Thanks for the video however if person dont know power automate how agents will help people to configure 😢 also in terms of citizen developer its difficult to understand sorry need to improve on actions part as well and if a person designated a on behalf of user and the designated person doesn't have permission how prompt will understand. Thanks
Amazing! Thanks for the demo.🙂
Thanks for the solid content (per usual). I learnt a lot. I can't wait to see you demo an autonomous agent soon.
Cheers
@@davidphilip7859 I’ve been playing and have it triggering from my flow now. Very excited to do another video soon.
Rock Star content as always. it's really genuine seeing things done live, especially when hiccups happen. Feels like we're a part of the show. I do see actions in my current Copilot Studio. I a trying to think of use cases that would allow me to create autonomous to help or drive efficiency. Could you suggest autonomous agent use cases?
Cheers. The shift here is from chat to automation based on a trigger. So I would consider something like a customer service agent, dealing with complaints but incoming via various channels. They could be email, via a form, via a record being created, when this happens, the customer service agent looks at the request, looks at its instructions and knowledge in the form of procedure documents etc and you add actions so that is can ‘do stuff’ with its decision. Like award a refund or state their request is not applicable to policy or can I get further information as I can’t find your order. All of these permutations are covered by the orchestration of knowledge and actions, and your instructions as a system prompt. Hope that helps and let me know if you build anything cool.
Amazing
Your videos are always amazing and incredibly informative! I’d love to learn Power Automate from you. Do you offer any courses? Thank you!
Thanks Alex, I don’t but maybe I should. If you keep an eye on my community tab, I am considering setting up a group to discuss agents. But equally I am contemplating a Power Automate class. Would you be a beginner, intermediate or advanced?
Thank you for your response, Damo.
It’s hard for me to give an exact assessment, but I’d consider myself at an intermediate level, as I’ve already built Power Automate solutions with the help of ChatGPT. I’ll be keeping an eye on your community tab for updates.
If you decide to offer classes, please let me know or share the details on your community tab.
Hey Damo, have you had any issues with an action failing to be invoked after the first time when using the generative orchestration? I always have to restart the conversation to get it to work again only works the first time then it says it sorry it can’t help
Update - problem seems to happen when you turn off general knowledge which is annoying because I want to only use provided knowledge.
@Rhcpbedders toggle the orchestration toggle off and on and try again. Or the classic/generative from settings, which is the same setting. An equivalent of off and on. Let me know if that works.
@@DamoBird365 I did that a few times, no joy. It definitely seems to be a problem when general knowledge is unchecked. I tried on a fresh agent as well. Would be interested if you have the same problem.
Is it all actions or a specific one? I’m obviously curious but I don’t know the answer. The forum would be another place to check. Generative Actions is still preview learn.microsoft.com/en-us/microsoft-copilot-studio/advanced-generative-actions so inevitably there will be bugs.
@@DamoBird365 in this case it was Get Items not tested others yet.
Forum has so many unanswered questions including someone who appeared to have the same issue. Get better support with random community members on YT! 😆
Thanks for a video! Not sure if correct but would there be a risk of triggering infinite loop after sending email?
As it was back to myself yes, albeit you could set a trigger condition? I suspect we will learn more about how to manage and govern and escalate to a human in the coming days and weeks. I will hopefully share more details in the future.
Thanks for the video however if person dont know power automate how agents will help people to configure 😢 also in terms of citizen developer its difficult to understand sorry need to improve on actions part as well and if a person designated a on behalf of user and the designated person doesn't have permission how prompt will understand. Thanks
There’s now official documentation that covers your worry about permissions/authentication. It’s on the trigger window in Copilot Studio.