Business SMS 101: How to send SMS at scale

SMS is one of the fastest growing channels for customer communication, but how can you design your SMS program for scale? Join Scott Crowley and Pavlos Ioannou Katidis, product experts for Amazon's multi-channel customer engagement tool, for an introduction to enterprise SMS. We'll cover how to design your program for longterm success, how to personalize communications, and common pitfalls to avoid when setting up SMS for scale.
Learning Objectives:
* Objective 1: Intro SMS for business use cases and discuss how to design your program for longterm success
* Objective 2: Demonstrate how to personalize communications
* Objective 3: Explore common pitfalls to avoid when setting up SMS for scale
***To learn more about the services featured in this talk, please visit: aws.amazon.com/pinpoint/ Subscribe to AWS Online Tech Talks On AWS:
www.youtube.com/@AWSOnlineTec...
Follow Amazon Web Services:
Official Website: aws.amazon.com/what-is-aws
Twitch: / aws
Twitter: / awsdevelopers
Facebook: / amazonwebservices
Instagram: / amazonwebservices
☁️ AWS Online Tech Talks cover a wide range of topics and expertise levels through technical deep dives, demos, customer examples, and live Q&A with AWS experts. Builders can choose from bite-sized 15-minute sessions, insightful fireside chats, immersive virtual workshops, interactive office hours, or watch on-demand tech talks at your own pace. Join us to fuel your learning journey with AWS.
#AWS