i need help . i have nvr and 36 camera instaled , router prblem to internet company resetup my router . and my nvr 4 camera onlne show and other 32 camera offline show plz help me
How can I reset password on the camera? After I reset password on the nvr, the camera is not working, it said user password is wrong. Thanks in advance
Please, I have factory reset a hikvision dvr but when I try to connect to mobile app it show previously registered phone number on the account. How can I completely erase and change all the credentials on the dvr with new details. Thanks
A lot of issues here, u cant shut down laptop, u cant exit network, dvr must not reset or loose power or the encrypted will not work, like us the installers live whit all dvr next to us. I waited for a response key or encrypted file for many days and when I got it back it did not work as conditions from above did not complete.
True. The hardware is good but the software settings is a nightmare. I've lost access to one of my cameras because it was turned off when I changed my admin password. Now it is unusable and the sadp tool wont fix it
please help, forgot hik connect password. plus old nvr was struck by lightning, bought one and forgot ip camera password. how do i reset. when i search cameras using SADP i can only see nvr. cameras are directly connected to the nvr. thank you
I dont know 4months ago but they work now..im from PH i was able to reset my camera's password..you just have to send an email early, dont send email past 12afternoon they will reply to you nextday. and when you send the xml, dont turn off your computer or close sadp wait till they reply and enter the input key.
Not Support Sdap Tools worst And Hik Connect Pro Android application not supported password reset Email send verification code 10 minutes but received again verification code email trying Prama HIKVISION not supported Coustomer Care Worst response
![[NEW UPDATE] Hik Connect Share Device | How To Share Hik Connect Mobile to Mobile](http://i.ytimg.com/vi/8zIeC6azkHY/mqdefault.jpg)
![[NEW UPDATE] Hik Connect Share Device | How To Share Hik Connect Mobile to Mobile](/img/tr.png)
How To Share Hik Connect Mobile to Mobile : th-cam.com/video/8zIeC6azkHY/w-d-xo.html
i need help . i have nvr and 36 camera instaled , router prblem to internet company resetup my router . and my nvr 4 camera onlne show and other 32 camera offline show plz help me
I watched your video and it was very helpful for me and my problem is also solved
Thank You
@@hikconnect your email always be very late when trying to reset the xml code does not work and give errorr 2022
Hello paless help me my 16port channel is not working
I watched your video it was very helpful for me and my problem is were solved, But can you show me how to change NVR and Camera firmware CN to EN ?
intetnet connexion needed or just a local network without intetnet acces
Thanks a lot for your guidance sir
It worked thanks a lot
Thankyou so Much sir
You're welcome
thanks you very much it work
How can I reset password on the camera? After I reset password on the nvr, the camera is not working, it said user password is wrong. Thanks in advance
tnx
How to export qr code xml file (key) i dont understand😢 0:50
Please, I have factory reset a hikvision dvr but when I try to connect to mobile app it show previously registered phone number on the account. How can I completely erase and change all the credentials on the dvr with new details. Thanks
You need to unbind the dvr
Resetting the password failed. device refuse the process. Contact the manufacturer after exporting the software log
ANy news on this? i have the same problem
@@EduardoSantosMoura69 no nothing company says it's. Hardware problem
I forget my admin password and email do u have any way i can use it ?
Alguien sabe que tiempo se demora en responder el soporte técnico por Gmail??
De 30 minutos a 1 hora
A lot of issues here, u cant shut down laptop, u cant exit network, dvr must not reset or loose power or the encrypted will not work, like us the installers live whit all dvr next to us.
I waited for a response key or encrypted file for many days and when I got it back it did not work as conditions from above did not complete.
agree with this. Until now i can't reset the camera password.
so much waste, very poor quality of service.
this version is so bad, why not just include a reset button, I'm definitely not buying this series
True. The hardware is good but the software settings is a nightmare. I've lost access to one of my cameras because it was turned off when I changed my admin password. Now it is unusable and the sadp tool wont fix it
I couldn’t agree more. It is an insane design feature. Then the customer service to actually get the code is awful
Thank you very much
usually sir how many minutes u wait for youre key or reply of technical support ?
During working hours it usually takes less than half an hour
Im from philippines , im just try a send a email in 11noon time but until now 5PM cant not reply my message !
@@hikconnect theres no other options to get a verification code ?
@@hikconnect do u have a whatsup sir ?
Yes, but I can't help about that, you should contact support in your Country
No email response maybe they don't work on the weekends?
Great it’s worked 😊😊😊
got file sent to hikvision sadly there support was lacking advised they wouldn't help is there another method to reset
Try this th-cam.com/video/NvXgpjodccQ/w-d-xo.html
Nice video 👍😊
please help, forgot hik connect password. plus old nvr was struck by lightning, bought one and forgot ip camera password. how do i reset. when i search cameras using SADP i can only see nvr. cameras are directly connected to the nvr. thank you
You can connect directly ip camera to laptop
Nice ❤
How many taking time given encryption key
The encryption string is empty. Check the key content
Error-2022
You can reboot your device, then repeat the proses from the beginning
@@hikconnect but you said you must keep your dvr connected anf dont reboot
pls help me to reset my hikvisoin DS-2CD1343G0-I 2.8mm IP camera, its got no physical reser button and i dont have the password please help me....
this not working in the philippines thats why some of the customer transfer to other brand
I dont know 4months ago but they work now..im from PH i was able to reset my camera's password..you just have to send an email early, dont send email past 12afternoon they will reply to you nextday. and when you send the xml, dont turn off your computer or close sadp wait till they reply and enter the input key.
Pleas help me i have hikevision ip camera tharmal spectrum camera
HI
I HAVE TROUBLE I DID"T RECIVED THE ENCRPTED FILE
Please contact support in your Country or send email to support@hikvision.com
Not Support Sdap Tools worst
And Hik Connect Pro Android application not supported password reset
Email send verification code 10 minutes but received again verification code email trying
Prama HIKVISION not supported Coustomer Care
Worst response
Miller Robert Jackson Matthew Wilson Eric
Hikvision Has to be harassed to reset the password. crap company
This type so bad
in south africa you guys does not answer whatsapp message or mail ... so i am sorry to dislike your video