I have the old style datalogger and was using the Solis Home app without a problem. However, this server appears to have now been decommissioned so I have now installed the Soliscloud app, created a plant, added the datalogger and then connected the datalogger to the router via the app. The datalogger has logged on to the network but no data is being sent to Soliscloud. Is their an IP configuration change I need to make?
What about the old style logger? I get stuck at "Connect to Router" - I don't get the "one click" option at all. At this point am I connecting to the logger device or my broadband router? If I click "connect to router" I am taken to Apple settings for Soliscloud. On the old data logger, do I just disconnect it to reset? This video was no help at all!
Exactly I have spent a whole week since I had my new router trying to set it up. Even spoke to someone from Solis who kept referring to a reset button but I have no such button. I am not an engineer and updating my WiFi router settings should be be made simple. I have found my installer and Solis very unhelpful. Can someone please help?
Hello, I have a Solis S6 inverter and I'm interested in what the interface designation DRM stands for. A network cable fits in there. What is the function of this connection on the inverter?
Hi Travis. Many thanks for the video. Do you know how to add more than one inverter to the datalogger ? Most of the sellers of the stick have that information in their product description an dit is noted in the manual of the stick too. But it seems like nobody really knows how to do that. Further I would like to know if the option to retrieve data over Port 8899 is still possible with the new version. With th old version it was.
Version 4.4 3 on the "More Tools" offers WIFI Configuration, but not the scanner you are showing here, but only via providing the SN, and then via connecting the datalogger WIFI, to use the tool to change the WLAN, but there I get the login screen, but user admin password 12345679 is denied. So howe to change the SSID in 2024? I wish there would be some phone support in Germany to get this sorted out.
My inverter was installed on Wednesday and having the same problem as everyone else. The main issue is that the app they show you how to do things with, is not the same layout or wording as the app I have. I have version 1.3.4. Is this correct, or is there a different version. On top of my installer who didn't have a clue about how to set it up, all in all very poor.
Mine updates firmware over this connection as Solis Cloud can see the inverter once it connects. I just asked support to update the firmware and they did!
This is brilliant - I am confused by the instructions in the datalogger box at Step 7, where it says "after that return to APP". I'm in the app at this point so if I return I'm redoing everything I just did. Watching the video, it seems I came unstuck where the instructions say "Browser Configuration (recommended)", while the video says "One-click Distribution" (my screen says something else but actually it's the option below Browser Configuration that takes you to the screen where you can enter your home wifi password. The setup procedure is conditional on the inverter being active (big green LED on the control panel), and since the solar PV stopped generating my inverter shut down - need to wait until tomorrow and have another go.
terrible video. He has not rehearsed this and stumbles over the most important steps, confusing instructions. I am still unable to complete this vital task. Please Solis, get a professional to do this video and make it comprehensible. And when you do it, take the personal photos off the phone being used.
D3-wifi-st dongle. Updated solis app. My wifi name and passwd changed. I reseted the stick to default settings. I'm connected to home wifi. Using solis app i scanned the stick serial and its telling me to connect to the stick wifi. I can see the stick wifi but when i click on it its asking me for the stick wifi password. It doesnt accept anything i tried. I also tried that process on android and IOS devices but no luck.
My Solis setup migrated from Solis Home to Solis Cloud, but that never worked properly. Now if I try to add a datalogger, the app says it's bound to a different plant. After resetting completely the account (delete and create again), the error persists, so the datalogger must be bound to a ghost plant now due to migration failure. Is there a way to unbind the datalogger through support and bind again?
Is it possible to get real time information? I'm trying to decide if I can get a Solis inverter. I need realtime information to be able to manage my power flow.
a nightmare to get the datalogger connected to wifi. solis support is not helpful, neither are the manuals or videos. basic to the extreme. installer also difficult to get hold of to get the job finished properly with everything working. no information provided by the installer - begs the question do they even understand this solis solar system? after 4 weeks of perseverance I finally managed to get the datalogger connected and stable. how? bought a separate wifi extender and plugged in an ethernet cable to the only connection I could find on the top of the battery. next issue to sort out is how to actually make any sense of the solis app? what a carry on. whats the point of this solar system if you can't see what you are generating and the data? seems even the installers details need to be typed in to the app. there's a lot of questions to answer which don't seem relevant. otherwise the 'plant' can't be added. looks like even more youtube videos need watching. lots of money shelled out to go green - are we all being had?
I have an RHI 3P10K installed. I have installed an S3 datalogger and it works. I see that there is a wifi antenna built in, however I a not sure what that does.
Hi, the password you refer too after entering the serial number and clicking on Wi-Fi configuration exactly which password are you referring to or should I say where did you obtain/create that password please. I was not provided with a password by the installer. I hope you are able to understand my poorly worded question. Many thanks
Hi, at this point you have to type in your local routers WIFI Name and your WIFI Access password. So probably you find it labeled on your WIFI router or you have a individual one setted for access to your local WIFI. Imagine the process is similiar like connecting your mobile to your local internet connection. First you have to select the network and than type in the network acces key!
@@soliseurope2817 many thanks for the quick reply for which I am grateful. That is what I thought but no success. The functionality and detail available to access with regard to the generation of power and use through the system is brilliant😁
@@blacklablover2982 It does not work? Please make sure you have connected your smart phone/tablet to your internet router first and then move on with the registration in SolisCloud APP. If that does not work, please let us know and we arrange a call and guide you through the process.
@@soliseurope2817 that’s fantastic and thank you. I will persevere and if I am unable to connect I will get back in touch after the weekendand see if you can talk me through it. I think I may have just gotten myself all mixed up in the processes 😀
Why not re-do this wifi dongle video and slow it down, make sure you explain everything e.g.. you mention "password" explain fully (yes, it's for your router, I know...) but make it comprehensible. Include info when you find it does not work! That is important, show all the 'gotchas' and ways to solve them. Then you will have done it properly. Solis, please note!
Why don’t you cover all the 3 methods in the app and why don’t you give any troubleshooting advice? Only way I was able to reconnect after a router change was after multiple attempts with a windows lap top. On an apple device I couldn't even see the logger wifi connection. Attempts with the app on an Android device ( both via browser and using the direct input option in the app failed multiple times. I had to remove the logger from the inverter mulitple times to get the process to work ( the old IT help desk meme " did you try turning it off and on again ) the logger seema to get stuck in a loop after each failed attempt. The PDF manuals are all out of date ( wrong passwords , wizard set-up option shown no longer exists, the example given for an apple device is I phone 4 ffs, the windows info is XP ). The app offers a blue tooth option but the logger didn't show up as a blue tooth device on my phone so I guess not an option, the app knows what logger I have fitted so why does it show me a non existent connection option?
It does not have built in WIFI. If you have a 3P it has a local area network you can connect your phone too but it will not send information to the cloud.
Poorly done. He goes too fast at critical points. I have made 5 or 6 attempts but process fails at different points. No datalogger wifi network appears and no automatic configuration is available.
Make sure DC voltage is applied. Also check your address is set to 1. Otherwise you need to replace the inverter. Also you can check pins 1 and 2 for 5VDC and 3 and 4 for ~1.7VDC
I used the method shown in this video. It took a couple of attempts but did connect and now working :)
Travis is a good lad 😊
I have the old style datalogger and was using the Solis Home app without a problem. However, this server appears to have now been decommissioned so I have now installed the Soliscloud app, created a plant, added the datalogger and then connected the datalogger to the router via the app. The datalogger has logged on to the network but no data is being sent to Soliscloud. Is their an IP configuration change I need to make?
Can it send a warning if the inverter has a fault?
What is the range of the Wifi stick? Ask because the Solis S6 inverter was installed in the garden shed and is about 10 - 12 m away from the router.
What about the old style logger? I get stuck at "Connect to Router" - I don't get the "one click" option at all. At this point am I connecting to the logger device or my broadband router? If I click "connect to router" I am taken to Apple settings for Soliscloud. On the old data logger, do I just disconnect it to reset? This video was no help at all!
Exactly I have spent a whole week since I had my new router trying to set it up. Even spoke to someone from Solis who kept referring to a reset button but I have no such button. I am not an engineer and updating my WiFi router settings should be be made simple. I have found my installer and Solis very unhelpful. Can someone please help?
If this doesn't work you MAY need to disconnect the wifistick from the inverter, for a few mins then reconnect to reset.
Hello, I have a Solis S6 inverter and I'm interested in what the interface designation DRM stands for. A network cable fits in there. What is the function of this connection on the inverter?
Hi Travis.
Many thanks for the video.
Do you know how to add more than one inverter to the datalogger ?
Most of the sellers of the stick have that information in their product description an dit is noted in the manual of the stick too.
But it seems like nobody really knows how to do that.
Further I would like to know if the option to retrieve data over Port 8899 is still possible with the new version.
With th old version it was.
Version 4.4 3 on the "More Tools" offers WIFI Configuration, but not the scanner you are showing here, but only via providing the SN, and then via connecting the datalogger WIFI, to use the tool to change the WLAN, but there I get the login screen, but user admin password 12345679 is denied. So howe to change the SSID in 2024? I wish there would be some phone support in Germany to get this sorted out.
I changed the router and now I only get as far as scanning the QR code. Totally lost. Any help
My inverter was installed on Wednesday and having the same problem as everyone else. The main issue is that the app they show you how to do things with, is not the same layout or wording as the app I have. I have version 1.3.4. Is this correct, or is there a different version. On top of my installer who didn't have a clue about how to set it up, all in all very poor.
Will this do software updates automatically or do I need to do something on the app ?
Mine updates firmware over this connection as Solis Cloud can see the inverter once it connects. I just asked support to update the firmware and they did!
This is brilliant - I am confused by the instructions in the datalogger box at Step 7, where it says "after that return to APP". I'm in the app at this point so if I return I'm redoing everything I just did. Watching the video, it seems I came unstuck where the instructions say "Browser Configuration (recommended)", while the video says "One-click Distribution" (my screen says something else but actually it's the option below Browser Configuration that takes you to the screen where you can enter your home wifi password.
The setup procedure is conditional on the inverter being active (big green LED on the control panel), and since the solar PV stopped generating my inverter shut down - need to wait until tomorrow and have another go.
terrible video. He has not rehearsed this and stumbles over the most important steps, confusing instructions. I am still unable to complete this vital task. Please Solis, get a professional to do this video and make it comprehensible. And when you do it, take the personal photos off the phone being used.
D3-wifi-st dongle. Updated solis app. My wifi name and passwd changed. I reseted the stick to default settings. I'm connected to home wifi. Using solis app i scanned the stick serial and its telling me to connect to the stick wifi. I can see the stick wifi but when i click on it its asking me for the stick wifi password. It doesnt accept anything i tried. I also tried that process on android and IOS devices but no luck.
123456789
How do i even sign up for Solis Cloud? It keeps asking for a vcode, but didn't get anything when moving into the house.
My Solis setup migrated from Solis Home to Solis Cloud, but that never worked properly. Now if I try to add a datalogger, the app says it's bound to a different plant. After resetting completely the account (delete and create again), the error persists, so the datalogger must be bound to a ghost plant now due to migration failure. Is there a way to unbind the datalogger through support and bind again?
Is it possible to get real time information? I'm trying to decide if I can get a Solis inverter. I need realtime information to be able to manage my power flow.
a nightmare to get the datalogger connected to wifi. solis support is not helpful, neither are the manuals or videos. basic to the extreme. installer also difficult to get hold of to get the job finished properly with everything working. no information provided by the installer - begs the question do they even understand this solis solar system? after 4 weeks of perseverance I finally managed to get the datalogger connected and stable. how? bought a separate wifi extender and plugged in an ethernet cable to the only connection I could find on the top of the battery. next issue to sort out is how to actually make any sense of the solis app? what a carry on. whats the point of this solar system if you can't see what you are generating and the data? seems even the installers details need to be typed in to the app. there's a lot of questions to answer which don't seem relevant. otherwise the 'plant' can't be added. looks like even more youtube videos need watching. lots of money shelled out to go green - are we all being had?
When using android you have to switch gps and Bluetooth on. Than connecting worked for me.
I'm currently living that nightmare, any tips on getting it to connect?
Can you use DIY batteries with the Solis inverter
After 8 months my data logger haa lost connection somehow.
All 3 lights solid on it.
Reset button doesn't seem to work. Any ideas please?
How to monitor Solis RHI-3P(5-10)K-HVES-5G online? How to connect it to the app? It does datalogger installed in it, right?
I have an RHI 3P10K installed. I have installed an S3 datalogger and it works. I see that there is a wifi antenna built in, however I a not sure what that does.
what ghz it is new one?
Very helpful. Thanks 👍
Hi, the password you refer too after entering the serial number and clicking on Wi-Fi configuration exactly which password are you referring to or should I say where did you obtain/create that password please. I was not provided with a password by the installer. I hope you are able to understand my poorly worded question. Many thanks
Hi, at this point you have to type in your local routers WIFI Name and your WIFI Access password. So probably you find it labeled on your WIFI router or you have a individual one setted for access to your local WIFI. Imagine the process is similiar like connecting your mobile to your local internet connection. First you have to select the network and than type in the network acces key!
@@soliseurope2817 many thanks for the quick reply for which I am grateful. That is what I thought but no success. The functionality and detail available to access with regard to the generation of power and use through the system is brilliant😁
@@blacklablover2982 It does not work? Please make sure you have connected your smart phone/tablet to your internet router first and then move on with the registration in SolisCloud APP. If that does not work, please let us know and we arrange a call and guide you through the process.
@@soliseurope2817 that’s fantastic and thank you. I will persevere and if I am unable to connect I will get back in touch after the weekendand see if you can talk me through it. I think I may have just gotten myself all mixed up in the processes 😀
@@blacklablover2982 Hey i have the same problem, did you know what the problem was and did you fix it?
Why not re-do this wifi dongle video and slow it down, make sure you explain everything e.g.. you mention "password" explain fully (yes, it's for your router, I know...) but make it comprehensible. Include info when you find it does not work! That is important, show all the 'gotchas' and ways to solve them. Then you will have done it properly. Solis, please note!
Why don’t you cover all the 3 methods in the app and why don’t you give any troubleshooting advice? Only way I was able to reconnect after a router change was after multiple attempts with a windows lap top. On an apple device I couldn't even see the logger wifi connection. Attempts with the app on an Android device ( both via browser and using the direct input option in the app failed multiple times. I had to remove the logger from the inverter mulitple times to get the process to work ( the old IT help desk meme " did you try turning it off and on again ) the logger seema to get stuck in a loop after each failed attempt. The PDF manuals are all out of date ( wrong passwords , wizard set-up option shown no longer exists, the example given for an apple device is I phone 4 ffs, the windows info is XP ). The app offers a blue tooth option but the logger didn't show up as a blue tooth device on my phone so I guess not an option, the app knows what logger I have fitted so why does it show me a non existent connection option?
I agree, this is appalling, Solis mange to make this almost impossible to do with no quality control and terrible confusing instructions.
Trouble is it does not connect over a 5G network. My rooter does 2.4 and 5G and neither are being seen by the app.
Any ideas?
Try angling the data logger antenna toward the router and move metal obstructions. The 2.4 network needs to be used.
Hello there, I have been trying to do that exact same process, and is not working.... Can you please help me
Did you make it work
My hybrid has built in wifi but no serial number??
It does not have built in WIFI. If you have a 3P it has a local area network you can connect your phone too but it will not send information to the cloud.
I have wasted days trying to add my new Wifi to the dongle - this is a very confusing process
If you guys and gals want a specific video please let me know
The lights on our data logger aren't coming on at all. The COM1 port feels wobbly - is it likely the cables inside have snapped? Can that be fixed?
Poorly done. He goes too fast at critical points. I have made 5 or 6 attempts but process fails at different points. No datalogger wifi network appears and no automatic configuration is available.
How to reset
I put it in the right way but no lights go on.
Make sure DC voltage is applied. Also check your address is set to 1. Otherwise you need to replace the inverter. Also you can check pins 1 and 2 for 5VDC and 3 and 4 for ~1.7VDC
ᵖʳᵒᵐᵒˢᵐ 😃
Travis learn how to set up your microphone first. Thanks for video ;)
I'm not sure what you mean. I'm using a Rode wireless microphone.