Thank you, couldnt believe my eyes when I took it out of the bag! Agreed, I have also had vachetta replaced on two other items in the last couple of years and they were great, not this time 😞 and their repair prices have gone up massively so no excuse for this type of ‘craftsmanship’ on a luxury item!
@@ahfrikah I did a classic speedy 25 all outer vachetta replacement for about $700, and a mini Montsouris backpack full vachetta replacement for about $1000. These were done in 2022 after the price hike on repairs.
I’m so glad I came across your video! Thank you for posting. I have been hesitant to replace the leather on mine, but now I’m worried! The price to do it is just crazy too….. I wish it wasn’t so expensive! If you could go back in time, would you have done it?
I have this same bag. Two of them in fact, and I cannot believe I just found your video randomly. I sent in one for a zipper pull repair ONLY. Received a call from my advisor that it would be replaced with the “new model” smaller tab, which was fine with me. When I received my bag 8 weeks later, they had resized my bag. Yes, they tapered the top of the bag by about 2 centimeters. Completely ruining this very rare bag. The zipper was replaced and it’s off centered and already tearing at one end. I’m currently still waiting to hear back from my advisor. I cannot believe this level of service from Louis Vuitton.
Oh my goodness! Thats awful!! I am so sorry to hear that your super rare bag has now been ruined. I just don’t understand what is going on with them, its not like they are doing free repairs, they’ve raised their prices in fact! I really hope they get back to you and make it right with you 🫤
@@prettyinblush Thank you! I’m beginning to feel as if they’re trying to avoid me. I’ve now left several messages for my advisor and no response. Even if I start a chargeback with my CC company, they would probably only refund the repair. I don’t even know how they can make it right. It’s not like they can just send a new one. Not what you’d expect from a “luxury brand”.
Thank you so such an informative video! How did the re-repair go? Also, how much did you pay for this vachetta replacement if you don’t mind me asking? TIA xx
Hello, I’m disappointed in what LV did to your rare speedy HL bag😕….for me unless the bag is unusable, I like the history and keep my bags the vintage look. I hope they make it right for you! PS wow what a great deal you got on the LV original monogram bumbag, 700lbs=895usd that’s great, they are going for 3-4thousand on some preloved sights! ……enjoy her it was the best bumbag LV has ever made!💓
Hi, absolutely, depending on what country you are in you can either contact the customer services or if you download the LV app there is a ‘Services’ section, you have to choose ‘Care services’ then ‘Request a new repair’ and then all you have to do is take some pictures of the item, they will come back to you with a quote that you can approve or deny, if you approve they will provide you with a shipping label and thats it you just need to send it off. Hope that helps 😊
Hello there, she is back yes, they managed to sort it finally 😊 just haven’t had a chance to make a video yet! Congrats! Have you contacted them about the repair yet?
Ilia kvalito ne estas malsupera al tiuj grandaj luksaj varoj. La fortikeco kaj atento al detaloj rivalas kun la originalaj dezajnistsakoj kaj mi ne povas kredi kiom mi ?paris. ?i estas la perfekta akcesora?o por iu ajn moda knabino! Mi certas, ke mi rea?etos iujn aliajn stilojn kaj kolorojn ?#LVGUCI por kongrui kun miaj vesta?oj kaj ?uoj!
Thank you for sharing your experience. I just received a received a repaired item back. I am going to go and look at the repair more closely
Wow, I am shocked they'd give this bag back to you like this! I've done 2 full vachetta replacements and was impressed each time, this is so wrong
Thank you, couldnt believe my eyes when I took it out of the bag! Agreed, I have also had vachetta replaced on two other items in the last couple of years and they were great, not this time 😞 and their repair prices have gone up massively so no excuse for this type of ‘craftsmanship’ on a luxury item!
Do you mind sharing how much you paid for the repair? I can’t believe they did this to your bag.
@@ahfrikah I did a classic speedy 25 all outer vachetta replacement for about $700, and a mini Montsouris backpack full vachetta replacement for about $1000. These were done in 2022 after the price hike on repairs.
@@sarah2576 oh wow their repair prices were
Around $300 during covid 😩😩. TFS
@@ahfrikah I think LV caught on to people buying vintage bags and having the leather changed to save on buying a new bag 😂
I’m so glad I came across your video! Thank you for posting. I have been hesitant to replace the leather on mine, but now I’m worried! The price to do it is just crazy too….. I wish it wasn’t so expensive! If you could go back in time, would you have done it?
I have this same bag. Two of them in fact, and I cannot believe I just found your video randomly. I sent in one for a zipper pull repair ONLY. Received a call from my advisor that it would be replaced with the “new model” smaller tab, which was fine with me. When I received my bag 8 weeks later, they had resized my bag. Yes, they tapered the top of the bag by about 2 centimeters. Completely ruining this very rare bag. The zipper was replaced and it’s off centered and already tearing at one end. I’m currently still waiting to hear back from my advisor. I cannot believe this level of service from Louis Vuitton.
Oh my goodness! Thats awful!! I am so sorry to hear that your super rare bag has now been ruined. I just don’t understand what is going on with them, its not like they are doing free repairs, they’ve raised their prices in fact! I really hope they get back to you and make it right with you 🫤
@@prettyinblush Thank you! I’m beginning to feel as if they’re trying to avoid me. I’ve now left several messages for my advisor and no response. Even if I start a chargeback with my CC company, they would probably only refund the repair. I don’t even know how they can make it right. It’s not like they can just send a new one. Not what you’d expect from a “luxury brand”.
Thank you so such an informative video! How did the re-repair go? Also, how much did you pay for this vachetta replacement if you don’t mind me asking? TIA xx
This pissed me off and it’s not even my bag. Such a cute rare bag & I can’t believe LV would be so careless about the repair smh
Hello, I’m disappointed in what LV did to your rare speedy HL bag😕….for me unless the bag is unusable, I like the history and keep my bags the vintage look. I hope they make it right for you! PS wow what a great deal you got on the LV original monogram bumbag, 700lbs=895usd that’s great, they are going for 3-4thousand on some preloved sights! ……enjoy her it was the best bumbag LV has ever made!💓
Can you tell me how to send the item out to prepare? I need to replace my lv zipper but don’t have chance to go to LV store anytime soon. Thanks
Hi, absolutely, depending on what country you are in you can either contact the customer services or if you download the LV app there is a ‘Services’ section, you have to choose ‘Care services’ then ‘Request a new repair’ and then all you have to do is take some pictures of the item, they will come back to you with a quote that you can approve or deny, if you approve they will provide you with a shipping label and thats it you just need to send it off. Hope that helps 😊
Hi do you have new up date for speedy 18? I just got my i want to do repair to😊
Hello there, she is back yes, they managed to sort it finally 😊 just haven’t had a chance to make a video yet! Congrats! Have you contacted them about the repair yet?
Ah so nice :) no not yet I was afraid if they fail it to 😮
Oh wow, they really rushed this repair. I am sorry that happened to you.
Thank you! Sent it back off last week, they are saying a 15 week wait now 🥲
@@prettyinblush I hope it arrive back in pristine condition. Eagerly awaiting its return to you. Tfs🩷🩷🩷
Wow that looks absolutely horrible and on such a rare bag I would be livid!
I know 😞 Hopefully will come back how it should’ve in the first place 🤞
I think they sent you a fake back. those handles are very RED!
they made your bag look like a bad replica
Ilia kvalito ne estas malsupera al tiuj grandaj luksaj varoj. La fortikeco kaj atento al detaloj rivalas kun la originalaj dezajnistsakoj kaj mi ne povas kredi kiom mi ?paris. ?i estas la perfekta akcesora?o por iu ajn moda knabino! Mi certas, ke mi rea?etos iujn aliajn stilojn kaj kolorojn ?#LVGUCI por kongrui kun miaj vesta?oj kaj ?uoj!
@ *LVGUCI* Every time I see this bag I can't help but stop here.