+NEVIN J REJI HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! I'm afraid the laptop only supports a SATA M.2 SSD. Let me know! Regards, HP Support
Kingston A400 240G SATA M.2 2280 Internal SSD (SA400M8/240GIN) Will this fit? I hv exactly this HP laptop model Also, can i fit Sata SSD without removing the given HDD? theres no CD rom by the way.
Hi there, thanks for contacting! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Binu - Social Media Tech Support
I have the same laptop. I have a problem that it is taking way to long to charge.... And is not showing full charge and is stuck in 98%. What should i do?
Hi there, thanks for contacting! I understand that you are experiencing an issue with the battery of your notebook. I will do my best to assist you. Troubleshoot the battery to see if it needs to be replaced as mentioned here: hp.care/2ogvdjm Binu - Social Media Tech Support
Thanks for this tutorial.... Please that brown flex connecting the touch pad to the mother board (not the left & right bottons on the touch), mine got cut, can the flex be replaced or i just have to replace the top cover completely?
Hi there, thanks for contacting! I understand that you are experiencing an issue with the flex. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support
ปีที่แล้ว
Can I change my HD stock display to FHD compatible display in my 245 G7?
Hi Wilmar, thanks for contacting HP Global Social Media Support! Well, laptop comes with a specific replacement component, finding a FHD display for a laptop that comes with a HD display may not be possible. Please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Akhil_HP Social Media Tech Support
+Carlos Ruiz You can keep it running all the time. Adapter get hot only when it charges the battery otherwise if battery is fully charged then it won’t get hot. Learn how to get the most service and life from your HP notebook battery by following these industry-wide suggested best practices as mentioned here: bit.ly/2I8mw5z
Thanks for this tutorial.... Please that brown flex connecting the touch pad to the mother board (not the left & right bottons on the touch), mine got cut, can the flex be replaced or i just have to replace the top cover completely?
Hi Muhammad, thanks for contacting! I understand that you need to know about upgrading the memory of your notebook. I will do my best to assist you. Please refer page number 1 of the user manual to know about the supported memory: bit.ly/3igAW7b Binu - Social Media Tech Support
I have brought the same laptop a month ago. After bringing it home, I noticed there was a bulge on the right side of trackpad so I called hp customer care. After checking the laptop, the technical support person told me that the hard disk drive was a bit displaced. He fixed it but I still have a doubt in my mind. My laptop heats up on the right side of trackpad while using it? Is it normal? The left side of trackpad remains totally normal. I asked hp abt it. They said its because the processor is located in that area and it is normal for ryzen processors to heat up. Is it normal for the right sidw of trackpad to heat up? or should I call hp once again?
+Dhruv Shingala Please contact our phone support team to fix this issue. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
Yes, mine does that too because, as you guessed, that's where the processor & GPU located, hence the heat during usage. If you still bothered by that, then perhaps change the thermal paste.
hello I want to ask, as a laptop user who is always careful when using a laptop, I panicked when a part of the body near the end of the hinge of my laptop went up, when the laptop was opened, is that something that is still relatively safe?
Hi Dini, thanks for contacting! I understand that you are experiencing an issue with the hinge of your notebook. I will do my best to assist you. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support
Is this laptop processor can be replacable to another cpu? It's like i wan to upgrade from ryzen 3-3300u to ryzen 3 - 5300 or it's possible to ryzen 5 series?
Hi Chimochi, thanks for contacting! I understand that you need to know whether you can upgrade the processor of your notebook. I will do my best to assist you. Please refer 'Processors' under the specifcation page to know about the supported processor: bit.ly/3qs2A4E Binu - Social Media Tech Support
@@HPSupport hello thank's for the answering ny question before, i really appreciate it and i'd like to ask if how much max memory hp 245 g7 ryzen 3-3300u ? What if i upgrade 16gb ram 3200mhz + 4gb ram 2400mhz, is that Possible? Thanks
+ÅĎÑĄÑ ĶHĂŅ There are as many as 42 screws that must be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts. Make special note of each screw size and location during removal and replacement.
+8083 Piyush Chouhan You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
+Mahavir Solanki thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to refer our localized channel link: th-cam.com/users/HPSupport
+TheCat616 HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
+xiao mex This notebook supports Single hard drive conƭgurDtions: 6.35 cm (2.5-in), 7.0/7.2 mm, SATA hard drives: 1 TB, 5400 rpm, 7.2 mm 500 GB, 7200 rpm, 7.0 mm 500 GB, 5400 rpm, 7.0 mm
+Dhanush, Mangalore Please, perform "System Restore" first in an attempt to fix the issue. Please, restore back to previous days (restore point) where the issue was not present. Here is more info: bit.ly/33Le8bo
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to purchase the battery for your notebook. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/ And order it via the HP Parts store: bit.ly/3nKMYrs Binu_HP Social Media Tech Support
+Anu Jacob Open Device Manager Expand Sound, video and game controllers Right-click and uninstall your computer's existing audio driver Download/install this: Realtek High-Definition (HD) Audio Driver ftp.hp.com/pub/softpaq/sp103501-104000/sp103763.exe
Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/ And order it via the HP Parts store: bit.ly/3nKMYrs Binu_HP Social Media Tech Support
+Calvin Julio Solution one- download (speccy) It'll tell you your motherboard name, google it to check if it has a graphics card slot that is welded in place or is one that can be changed. If yes then go onto crucial.co.uk it should help to tell you what graphics card you're best upgrading to or if you know your stuff then get whichever you like. solution two - if your card is soldered into place then just buy a new one. Remember if you're going to open up your laptop chances are your warranty will be void.
+Lalropuia Sailo HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
![[UNCUT] The Loyal Pin ปิ่นภักดิ์ EP.6 (2/4)](http://i.ytimg.com/vi/GgeGQOP10RQ/mqdefault.jpg)
My laptop come with 4gb X 2 ram stick, can I upgrade it to 8gb X 2 ram stick or I can only change one slot?
I have g7 245.. there is no connector in board for m.2 ssd
+Arnab Roy Please refer page number 2 of the user manual to know about the supported drives: bit.ly/3igAW7b
I bought a hp 245 g7 laptop 10 days ago. But my laptop does not have ssd. My question is, it contains ssd slot or not ?
+FUNDASH ENTERTAINMENT It supports M.2 Solid State Drive storage.
Will upgrading ram of this laptop which is still under warranty, void it's warranty?
+NEVIN J REJI HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
Can I use m.2 nvme ssd on my HP245 G7 Ryzen5 3500u ? Or it just supports m.2 sata?
Hi there, thanks for contacting HP Global Social Media Support!
I am here to help!
I'm afraid the laptop only supports a SATA M.2 SSD.
Let me know!
Regards,
HP Support
Kingston A400 240G SATA M.2 2280 Internal SSD (SA400M8/240GIN)
Will this fit? I hv exactly this HP laptop model
Also, can i fit Sata SSD without removing the given HDD? theres no CD rom by the way.
3:35 backlit port given BL
Hi there, thanks for contacting!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP computer?
May I know the computer you are using?
Let me know!
Binu - Social Media Tech Support
I have the same laptop. I have a problem that it is taking way to long to charge.... And is not showing full charge and is stuck in 98%. What should i do?
Hi there, thanks for contacting!
I understand that you are experiencing an issue with the battery of your notebook.
I will do my best to assist you.
Troubleshoot the battery to see if it needs to be replaced as mentioned here: hp.care/2ogvdjm
Binu - Social Media Tech Support
I have 8gb (4+4) ram. I want to know that both the rams are removal or non removable.
+Mohit Bisht Please refer 'Memory' under the specification page to know about the supported memory: bit.ly/3mfFtZX
Thanks for this tutorial....
Please that brown flex connecting the touch pad to the mother board (not the left & right bottons on the touch), mine got cut, can the flex be replaced or i just have to replace the top cover completely?
Hi there, thanks for contacting!
I understand that you are experiencing an issue with the flex.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu - Social Media Tech Support
Can I change my HD stock display to FHD compatible display in my 245 G7?
Hi Wilmar, thanks for contacting HP Global Social Media Support!
Well, laptop comes with a specific replacement component, finding a FHD display for a laptop that comes with a HD display may not be possible. Please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Akhil_HP Social Media Tech Support
If the battery is at 100% can I still use it plugged ? Or it damages the battery in long term?
+Carlos Ruiz You can keep it running all the time. Adapter get hot only when it charges the battery otherwise if battery is fully charged then it won’t get hot. Learn how to get the most service and life from your HP notebook battery by following these industry-wide suggested best practices as mentioned here: bit.ly/2I8mw5z
Thanks for this tutorial....
Please that brown flex connecting the touch pad to the mother board (not the left & right bottons on the touch), mine got cut, can the flex be replaced or i just have to replace the top cover completely?
Hi Muhammad, thanks for contacting!
I understand that you need to know about upgrading the memory of your notebook.
I will do my best to assist you.
Please refer page number 1 of the user manual to know about the supported memory: bit.ly/3igAW7b
Binu - Social Media Tech Support
I have brought the same laptop a month ago. After bringing it home, I noticed there was a bulge on the right side of trackpad so I called hp customer care. After checking the laptop, the technical support person told me that the hard disk drive was a bit displaced. He fixed it but I still have a doubt in my mind. My laptop heats up on the right side of trackpad while using it? Is it normal? The left side of trackpad remains totally normal. I asked hp abt it. They said its because the processor is located in that area and it is normal for ryzen processors to heat up. Is it normal for the right sidw of trackpad to heat up? or should I call hp once again?
+Dhruv Shingala Please contact our phone support team to fix this issue. Please follow these steps to reach them.
Step 1. Open link: support.hp.com/us-en/contact-hp
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the HP phone support number.
Yes, mine does that too because, as you guessed, that's where the processor & GPU located, hence the heat during usage. If you still bothered by that, then perhaps change the thermal paste.
I don't have the M2 Ssd holder but the space and holes are given...is the holder available in market
+Aaanimesh You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
Do you know the part number for the display/lcd wire? I onle read the legend HP 14/17 HL but I cannot find it to purchase.
+yarelly alvarez You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
hello I want to ask, as a laptop user who is always careful when using a laptop, I panicked when a part of the body near the end of the hinge of my laptop went up, when the laptop was opened, is that something that is still relatively safe?
Hi Dini, thanks for contacting!
I understand that you are experiencing an issue with the hinge of your notebook.
I will do my best to assist you.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu - Social Media Tech Support
Does it support NVME SSDs?
+Abc Xyz Please refer 'Storage' under the specification page to know about the supported drives: bit.ly/37V6rP2
Hello! I would like to know if the AMD Athlon 3020e Variant of this Laptop comes with the M.2 slot for Storage Upgrade. Thanks!
+Juan Esteban Valencia Vera Please refer page number 19 of the user manual to know about the supported drives: bit.ly/3igAW7b
Does this Laptop support only M2 sata 3 or does it also support m2 nvme?
+Xenomorf Please refer page number 2 of the user manual to know about the supported storage: bit.ly/3igAW7b
Very nice
+Ryan Mckim You're welcome.
Is this laptop processor can be replacable to another cpu? It's like i wan to upgrade from ryzen 3-3300u to ryzen 3 - 5300 or it's possible to ryzen 5 series?
Hi Chimochi, thanks for contacting!
I understand that you need to know whether you can upgrade the processor of your notebook.
I will do my best to assist you.
Please refer 'Processors' under the specifcation page to know about the supported processor: bit.ly/3qs2A4E
Binu - Social Media Tech Support
@@HPSupport hello thank's for the answering ny question before, i really appreciate it and i'd like to ask if how much max memory hp 245 g7 ryzen 3-3300u ? What if i upgrade 16gb ram 3200mhz + 4gb ram 2400mhz, is that Possible? Thanks
Thanks for the reply.
Please refer 'Memory' under the specifcation page to know about supported memory.
Binu - Social Media Tech Support
How many 3mm p1 Phillips- screws hp 245G7 ryzen 3 3300u 2d8c6pa
+ÅĎÑĄÑ ĶHĂŅ There are as many as 42 screws that must be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts. Make special note of each screw size and location during removal and replacement.
@@HPSupport in battery installation
Hello, Could you help me to indicate if this HP245 G7 model works with dual channel memories?
+Alta Música Please refer page number 1 of the user manual to know about the supported memory: bit.ly/3igAW7b
Can you specify what is exact model of ram supplied in it i want to updage with dual channel support so its better if i get same model for other one
+8083 Piyush Chouhan You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
Hey
I want to add a ram stick
Should I remove battery before doing it ?
+ChemXO Please refer page number 31 of the user manual to know about replacing the memory: bit.ly/3igAW7b
how much ram support this laptop ? can i put a 1x16gb SODIMM 3000mhz ?
+Cesar L. Medina Lugo Please refer page number 1 of the user manual to know about the supported memory: bit.ly/3igAW7b
Where the CMOS battery located in this laptop
+Joshua Rupini Please refer this document to know about locating CMOS battery: bit.ly/3LtKoRv
Which parts should I remove before I replace the thermal paste?
+Hadrian Please refer the user manual of your notebook to know about removing and replacing the parts: bit.ly/3igAW7b
Mane kal ye wala laptop liya 4gb ram Or ssd wala me khud se he 8 gb ram expend karunga to warranty chali jaungi.? Reply me fast
+Mahavir Solanki thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to refer our localized channel link: th-cam.com/users/HPSupport
@@HPSupport he is asking if he would add an extra 8 gb ram stick by himself, will the warranty be void?
can the cpu be changed to the hp 245 g7 model?
+TheCat616 HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
Can you made another one how to engage the backlight keyboard ,
+Kesuma Noer Shiddiq Please refer this document to know about using the backlit keyboard: bit.ly/3isvbDI
3:56 the m.2 (ssd) screw is not in the board, at least be given in the hole. Where on earth to get that tiny bolt to fasten the ssd.
+Tech Dx7 Please refer the user manual of your notebook to know about removing and replacing the parts: bit.ly/3igAW7b
What is the hp 245 G8 laptop lcd screen?
+joe mama You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
Does Indian varient support m.2 nvme ssd.
+Naagarjuna Dulam Please refer 'Storage' under the specification page to know about the supported drives: bit.ly/3igAW7b
@@HPSupport does it support 500gb ssd?
how to replace cmos battery?
+David Azcola Please refer this document to know about removing and replacing CMOS battery: bit.ly/3LtKoRv
How many pins does the screen have?
+Rodrigo Espinoza It has standard 30 pin non touch screen.
can this laptop add a hard disk?
+xiao mex This notebook supports Single hard drive conƭgurDtions: 6.35 cm (2.5-in), 7.0/7.2 mm, SATA hard drives:
1 TB, 5400 rpm, 7.2 mm
500 GB, 7200 rpm, 7.0 mm
500 GB, 5400 rpm, 7.0 mm
How to solve recovery blue screen in 245g
+Dhanush, Mangalore Please, perform "System Restore" first in an attempt to fix the issue. Please, restore back to previous days (restore point) where the issue was not present. Here is more info: bit.ly/33Le8bo
price of HP 245G7 BATTERY
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to purchase the battery for your notebook.
I will do my best to assist you.
Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/
And order it via the HP Parts store: bit.ly/3nKMYrs
Binu_HP Social Media Tech Support
How about the keyboard and touchpad??!
+Sergio Jahir Montiel Perales Please refer the user manual of your notebook to know about removing and replacing the parts: bit.ly/3igAW7b
Hello Guys Does it support nvme drive?
+Sugumar 7 Please refer 'Storage' under the specification page to know about the supported drives: bit.ly/3vwcDpE
It only mentions the drives that the laptop comes with.
My hp 245 g7 laptops mute button light not working
+Anu Jacob Open Device Manager
Expand Sound, video and game controllers
Right-click and uninstall your computer's existing audio driver
Download/install this:
Realtek High-Definition (HD) Audio Driver
ftp.hp.com/pub/softpaq/sp103501-104000/sp103763.exe
@@HPSupport its showing my windows version is not compatible with this driver (my windows version is windows 19041)
Will upgrade thais device windows 11
+Soumyadip Manna Please refer this document for support for Windows 11: bit.ly/3ntJI3o
Can it support 500 gb ssd in m.2 slot
+Nitin Kathuria Please refer 'Primary storage' under page number 2 of the user manual to know about the supported drives: bit.ly/3igAW7b
@@HPSupport link is not opening for me.
Use another browser like opera
does this laptop support NVMe M.2 ssd
+Angus Wills Checked the specifcation and found that it does not support NVMe M.2 ssd.
@@HPSupport but it support nvme m2 ssd and 16 gb ddr4 ram also
@@pacific2010pm have you inserted nvme ssd and is it working fine?
@@naagarjunadulam8617 not yet. But I have shown my laptop to local computer shop, he also said it will work.
@@pacific2010pm does it support 500 gb nvme ssd?
BATTERY DETAILS OF HP245 G7
Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/
And order it via the HP Parts store: bit.ly/3nKMYrs
Binu_HP Social Media Tech Support
Can i add 'Western Digital WD SN550 500GB NVMe' in this ?
+Puja Karemore You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
Did you add nvme hard drive.
@@naagarjunadulam8617 NVME SSD
@@pujakaremore4951 did you add m.2 nvme ssd?
@@naagarjunadulam8617 Yes. I have added M.2 nvme of 512gb
Does the laptop supports an eGPU?
+Calvin Julio Solution one- download (speccy) It'll tell you your motherboard name, google it to check if it has a graphics card slot that is welded in place or is one that can be changed. If yes then go onto crucial.co.uk it should help to tell you what graphics card you're best upgrading to or if you know your stuff then get whichever you like. solution two - if your card is soldered into place then just buy a new one. Remember if you're going to open up your laptop chances are your warranty will be void.
Can i replace hp 14(2021) screen in my hp 245 g7 or does it's compatible to use the screen?
+Lalropuia Sailo HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.