V380 Pro Network Setup Simple Tutorial 2024

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  • เผยแพร่เมื่อ 7 เม.ย. 2022
  • V380 pro camera 2023 latest version network setting tutorial:
    Both the QR code method and the App hotspot method can complete the network settings, please use one of the methods.
    Please make sure to allow the permissions of the app after installing the app, disabling some functions will cause a connection error. For example, if the App is not allowed to access the phone camera function then you will not be able to scan the QR code.
    Please make sure that the network name and password do not have special characters or non-English words.
    More to learn: www.tenvellon.com
    QR code settings:
    1. The phone has been connected to your home WiFi network;
    2. Turn on the QR code scanning mode and scan the camera ID QR code (usually on the camera body or on the packaging box);
    3. Enter the network password according to the prompts and wait for the network connection to be successful;
    4. After setting a device password, it is now ready to use.
    Hotspot settings:
    1. The phone has been connected to your home WiFi network;
    2. Select the Ap hotspot connection mode, enter the network password you need to connect, and follow the prompts to find the camera network signal (MV+numbers) on your phone network search page, and connect to that network signal;
    3. After successfully connecting to the hotspot signal, return to the App and wait for the network connection to complete;
    4. After setting a device password, it is now ready to use.
    If you have any questions or need more video guidance, subscribe, and leave comments below, I'll reply after I see it. Or check my other videos.
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ความคิดเห็น • 135

  • @Ksrvmahesh
    @Ksrvmahesh ปีที่แล้ว +2

    Does it not support 5G Hz and need 2.4 G Hz Wi-Fi for setting up?

  • @christianerea6086
    @christianerea6086 ปีที่แล้ว +1

    ma camera est connectée et enregistre sur la carte sd même si l'application sur mon iPhone n'est pas ouverte. Par contre la connection ne marche que si l'ID de la camera est connectée mais si je me mets sur ma livebox la je n'est plus accès à la connexion Si quelqu'un peut m'aider. MERCI

  • @HotRhod
    @HotRhod ปีที่แล้ว +8

    What qr code did you scan? Qr code of the home's wifi device or qr code of the 380v camera box it came in?

    • @RoadRunner-yu8cu
      @RoadRunner-yu8cu ปีที่แล้ว +7

      my box didn't even Have a QR code, it has a tiny manual with one inside but it can't read it. it fails every time...this thing's a POS

    • @hannahmicoleplanas2566
      @hannahmicoleplanas2566 ปีที่แล้ว

      @@RoadRunner-yu8cu camera

    • @RoadRunner-yu8cu
      @RoadRunner-yu8cu ปีที่แล้ว +2

      @@hannahmicoleplanas2566 yea i never got it to work...I'll try again one of these days

  • @ambernai6352
    @ambernai6352 ปีที่แล้ว +3

    HI, how do I set up continuous recording with an SD card? If I Click "record" and try to make a phone call, it turns the recording off. Can I not use my phone and the camera at the same time?

    • @tenvellon
      @tenvellon  ปีที่แล้ว

      The correct way is to set a recording plan for the camera in the App after inserting the SD card, and the camera will automatically record according to the recording plan.

  • @jonathandeboque8781
    @jonathandeboque8781 ปีที่แล้ว

    Idol salamat sa kaalaman, tanong ko lng po, kailangan pa po ba idelete ung laman ng memory nya ganit ang card reader? Alam ko po kc naoupuni yan

  • @willylegara5006
    @willylegara5006 ปีที่แล้ว

    How set up continues recording the camera even your cellphone not connected? Thanks

  • @richardforsuelo-hk6xp
    @richardforsuelo-hk6xp ปีที่แล้ว +2

    Please Someone help me out ....
    I already successfully connected to Wi-Fi, but can't Live Stream ... It's just connecting for almost 30 minutes.
    Just right after putting the password, the camera preview (Live Stream) is supposed to come next, but nothing just Connecting ...

  • @prasanthkumarrt6528
    @prasanthkumarrt6528 ปีที่แล้ว +2

    It possible to without wifi and only using mobile data and mobile hotspot through it is possible bro...

  • @gominaibrahimbashiru9443
    @gominaibrahimbashiru9443 ปีที่แล้ว

    Please can I setup the camera without home wifi but rather using hotspot on my phone.

  • @pogiako4125
    @pogiako4125 ปีที่แล้ว

    It is possible to think of his feature as being able to see logged in devices or active logs. you don't realize your cctv has been hack.

  • @VITESCHANNEL7685
    @VITESCHANNEL7685 ปีที่แล้ว

    Need help in the Philippines my camera if online and how ko when i go to outside Philippines like 🇵🇬 one camera is offline and 1 camera is online. I have 2 camera in my app

  • @annamadelsalvador2689
    @annamadelsalvador2689 ปีที่แล้ว

    Hi do you have tutorial about he cctv is always device offline even the device is online ..

  • @MakarioTV
    @MakarioTV ปีที่แล้ว +1

    How it will work using mobile data only??

  • @emoney2790
    @emoney2790 ปีที่แล้ว

    Do i need to install an app in my android phone?

  • @vishnusjayan1631
    @vishnusjayan1631 2 ปีที่แล้ว +1

    but in my app ap connect is not showing...directing going to qr connection and my camera does not have a qr code...how can we configure in this case?

    • @tenvellon
      @tenvellon  2 ปีที่แล้ว

      just make sure you are using the V380 pro App. If you download the correct App, it must have Ap connection and QR connection

  • @markgearhart1606
    @markgearhart1606 ปีที่แล้ว

    Can it work without wifi connection? And can I remotely delete the recordings saved on the sd card through my phone?

    • @tenvellon
      @tenvellon  ปีที่แล้ว

      without any wifi connection, you can't do the remote control :)

  • @s.yasher2307
    @s.yasher2307 หลายเดือนก่อน

    Hi my camera Lens is not scanning the Qr code (3rd step) please guide

  • @ErenYeager-ie6pu
    @ErenYeager-ie6pu 10 หลายเดือนก่อน

    mine didn't turn on after i tried it once and failed to connect and it says offline

  • @user-su9iw9td2h
    @user-su9iw9td2h 9 หลายเดือนก่อน

    Hello . Good Day
    Why I cant monitor my house 😢 is it possible beacause Im just using mobile data ?

  • @daFaq48
    @daFaq48 ปีที่แล้ว +3

    Hi, i badly need an answer for this: can this make a recording saved in the SD even when I am away from home and I don't have the app opened? I will be leaving the camera plugged in at home while I am away (for work or leisure). TIA

    • @user-kt6bj9jx9h
      @user-kt6bj9jx9h ปีที่แล้ว +1

      Yes. It will saved the footage on the microSD card. Even the camera is not connected to WiFi or the app is not opened. As soon as the camera is powered on. It will continuously saved on the microSD and you can review it later on your smartphone. I hope it help you 😊

    • @kyrioz
      @kyrioz ปีที่แล้ว +1

      Yes, you can insert an SD card and it will record continuously. You can view the replay the recording via the app for later, and don't worry about the storage capacity because when it gets full it automatically deletes the oldest recording and replace it with the most recent ones. I suggesy buying a 32gb SD card to have like 5-7 days of stored recording.

  • @jennyhill7313
    @jennyhill7313 ปีที่แล้ว +3

    How many bulbs can be used in the app? I'd like to have 3 bulbs, 1 inside, 1 at front door and 1 at back door.

    • @tenvellon
      @tenvellon  ปีที่แล้ว +2

      many many, 3pcs is a piece of cake.

    • @jennyhill7313
      @jennyhill7313 ปีที่แล้ว +2

      @@tenvellon awesome! Thank you for the quick reply. One more question...is a ms card necessary for real time viewing? Or will I be able to switch to each cam on my phone without the use of a memory card?

    • @tenvellon
      @tenvellon  ปีที่แล้ว +5

      @@jennyhill7313 The micro sd card is for video storage, which is different from real-time viewing. That is to say, even if you don't insert the sd card, you can watch real-time video, but without the micro sd card, you can't record the video, and you can't playback the video.

    • @jennyhill7313
      @jennyhill7313 ปีที่แล้ว +2

      @@tenvellon thank you very much. I'll be making my bulbs purchases this week!

    • @jennyhill7313
      @jennyhill7313 ปีที่แล้ว +1

      Hi again, I got my 3 bulbs, installed app and have the first one set up. Then I received a notice that someone like my comment and realized that I ordered from someone other than you. It's the same bulbs but a different app that doesn't have the same controls that your app has, at least I haven't found where I can move to cam around with my phone...I'm wondering, would I be able to use your app with my new bulbs? This one is called Tuya

  • @gailmanhardt5723
    @gailmanhardt5723 ปีที่แล้ว

    How do I put the SIM card in and does the light switch need to b on

    • @tenvellon
      @tenvellon  ปีที่แล้ว

      some camera models can work with a 4G sim card, and the light function can choose auto or manual turned on/off.

  • @ZsuzsannaTothneHorvath
    @ZsuzsannaTothneHorvath 2 หลายเดือนก่อน

    The red light doesn't turn to yellow. What is the reason? I am unable to continue the procedure.

  • @winstonpurnell908
    @winstonpurnell908 ปีที่แล้ว +1

    Can you use mobile data for the camera even if im not in my house?

  • @SydneyMchinjo-sv6cw
    @SydneyMchinjo-sv6cw หลายเดือนก่อน

    Can u use 2 or more cameras with one phone

  • @kathleenallen6037
    @kathleenallen6037 ปีที่แล้ว

    Hi i cant connect the device what can i do?

  • @johnmorristayco5730
    @johnmorristayco5730 ปีที่แล้ว

    How to fix if there is a problem in playback? We can't view the previous videos. Because the play is not working well. It only turns loading. The memory card is already inserted and we format the sd card on the day that we install the cctv. We also try to review the video using smart phone but still doesn't work. Kindly help

    • @tenvellon
      @tenvellon  ปีที่แล้ว

      You can try to pull out the sd card and insert it into the computer to read the video file.

  • @alpiprado8302
    @alpiprado8302 ปีที่แล้ว

    How to add new camera? Same model, Im using the 1st cam V380 Pro Smart Camera, would like to add two additional V380

    • @tenvellon
      @tenvellon  ปีที่แล้ว

      click the + button and add more cameras.

  • @mhackmhondtv7
    @mhackmhondtv7 5 หลายเดือนก่อน

    How to connect if you are outside your country it shows always offline

  • @theresafynn1384
    @theresafynn1384 ปีที่แล้ว +6

    Can I set it up without wifi or router? I'm in an area where I have access to mobile data on my phone only.

    • @beautifulday2594
      @beautifulday2594 11 หลายเดือนก่อน

      Is this posible with out wifi

    • @mikegunter580
      @mikegunter580 11 หลายเดือนก่อน

      @@beautifulday2594I don’t believe it’s possible.

  • @tmblogmm
    @tmblogmm ปีที่แล้ว +1

    2:56 AP Connection

  • @vangiebolla8311
    @vangiebolla8311 5 หลายเดือนก่อน

    Me too can't connect...item defected no on and off

  • @micaillefuentes1406
    @micaillefuentes1406 9 หลายเดือนก่อน +4

    how do I power on this thing?

  • @EmelieOrtega-wm5uy
    @EmelieOrtega-wm5uy 3 หลายเดือนก่อน

    What should i do to this

  • @chickencairontamiyaapolina4633
    @chickencairontamiyaapolina4633 3 หลายเดือนก่อน

    Our internet is 5g it says it's not compatible

  • @user-pl7er6fg3h
    @user-pl7er6fg3h ปีที่แล้ว +1

    Bro can i connect my mobile to my smart v380 camera even im not in home? Cus my camera still not installed in philippines, im in overseas

  • @TS_WATER_PUMPS
    @TS_WATER_PUMPS ปีที่แล้ว

    My camera wifi is not connected any solution?

  • @kjddks2609
    @kjddks2609 ปีที่แล้ว

    when i inserted sd card. it said the camera cannot read the sd card please turn off the camera and re-inserted. But i dont know how turn the camera off? anyone can tell me?

  • @kousiksarkar3577
    @kousiksarkar3577 10 หลายเดือนก่อน

    I have to use the same network, which the camera is using. Please solve the problem. have been facing a problem with connection. Can is not working without using the same network with which the camera is connected.

    • @tenvellon
      @tenvellon  10 หลายเดือนก่อน

      After you change the network, you can try to unbind, reset, and then reconnect to the new network.

  • @EmelieOrtega-wm5uy
    @EmelieOrtega-wm5uy 3 หลายเดือนก่อน

    Everytime i register .its always say,.ur number is already exist..how to continue

  • @LacerJCLTHNG
    @LacerJCLTHNG 11 หลายเดือนก่อน

    where can i see WLAN

  • @kaahele4
    @kaahele4 6 หลายเดือนก่อน

    Can i do my setup in one location and then move the bulbs to its permanent place later?

  • @rhodettaroberts9110
    @rhodettaroberts9110 ปีที่แล้ว

    Am not seeing WiFi connection keep coming off

  • @stesantos2932
    @stesantos2932 ปีที่แล้ว

    How can I connect my v380 if my wifi connection is 5g, thank you.

    • @tenvellon
      @tenvellon  ปีที่แล้ว +2

      If your router supports 5ghz and 2.4ghz dual frequency, let the camera link to 2.4Ghz, your phone can link to 5Ghz, and still be able to watch the camera.

  • @CrackerJayherber
    @CrackerJayherber ปีที่แล้ว +1

    This camera is not working after switching to a new location and wifi. I've been working on it for hours. It comes up in wifi settings and then asks for password, which I don't have. how do I reset it and start all over again? I uninstalled and reinstalled app and it remembers the first settings, so I can't seem to do a hard reset on this piece of junk.

    • @tenvellon
      @tenvellon  ปีที่แล้ว +1

      Unbind the camera in the App, reset the camera, and use the Ap mode to connect again in the new wifi environment.

    • @CrackerJayherber
      @CrackerJayherber ปีที่แล้ว

      @@tenvellon Thanks, I will give it a try.

  • @julitovlogiando
    @julitovlogiando ปีที่แล้ว

    how can i see the camera with conecting the wifi from
    the camera??

  • @rsmemoir8183
    @rsmemoir8183 ปีที่แล้ว

    i can't connect it to my laptop :( its successfully log in but can't livestream, it says "connect failed" help me fix thiiiiis :(

    • @tenvellon
      @tenvellon  ปีที่แล้ว

      what's the PC software version?

  • @kdotwaoselrahc2294
    @kdotwaoselrahc2294 ปีที่แล้ว +1

    my cctv using v380 pro app and cam cant connect to wifi input correct password wifi strong connection but cant connect anyone fixed the issue?

  • @MakarioTV
    @MakarioTV ปีที่แล้ว

    How to connect just using mobile data?? Or is it possible?

    • @tenvellon
      @tenvellon  ปีที่แล้ว

      Some camera models can plug in and use 4G mobile phone sim card

  • @yvonnehaley8
    @yvonnehaley8 ปีที่แล้ว

    , how do I connect a second phone far away??

    • @tenvellon
      @tenvellon  ปีที่แล้ว

      Two options: 1, log in to your account on the second phone; 2, download the app on the second phone and register a new account, share the camera to that new account.

  • @sajaawatdecor8286
    @sajaawatdecor8286 ปีที่แล้ว

    hi how do i connect multiple cameras?

    • @tenvellon
      @tenvellon  ปีที่แล้ว

      Do the network settings several times on different cameras.

  • @adetoroisaac2006
    @adetoroisaac2006 ปีที่แล้ว

    Please how can I set it up with mifi

    • @tenvellon
      @tenvellon  ปีที่แล้ว

      When setting up the network, if you see your mifi signal in the wifi search list, you can try connect it. If there are no link errors, you can watch the video normally.

  • @MovieCenter78
    @MovieCenter78 2 ปีที่แล้ว

    Can i use this cam to monitor my house in bulacan whenever im in manila

    • @tenvellon
      @tenvellon  2 ปีที่แล้ว

      after network setup is completed, and yes, you can.

    • @albertoarce4410
      @albertoarce4410 ปีที่แล้ว

      Yes how to setup using mobile data only

  • @user-no5jm2dy6h
    @user-no5jm2dy6h ปีที่แล้ว +1

    Why it’s showing the device is offline even if it’s working?

  • @revampcustomgraphics9851
    @revampcustomgraphics9851 ปีที่แล้ว

    Connect failed on my PC how to fix?

    • @tenvellon
      @tenvellon  ปีที่แล้ว

      totally setup and connect the camera with your phone App, then login to your account on your PC, the camera will show on the list and you can view it. With this method of linking, there is usually no problem of connect failure.

  • @antonioromadero7050
    @antonioromadero7050 4 หลายเดือนก่อน

    Very easy but can't still connect

  • @Rizwan_bhimber
    @Rizwan_bhimber ปีที่แล้ว

    Price?

  • @Ushernehm
    @Ushernehm หลายเดือนก่อน

    There are no MV

  • @hachie_co3383
    @hachie_co3383 ปีที่แล้ว

    Boss yung problem ko sa akin need pa all the time eh log in yung username and password. Paano po gawing automatic na kapag eh open, no need na pag ganun?

    • @tenvellon
      @tenvellon  ปีที่แล้ว

      Both App and PC software have auto login function.

  • @kdjsu04
    @kdjsu04 10 วันที่ผ่านมา

    Hi bkit po sken hindi ma scan yung qr code ng app para ma connect sa wifi, yung 3rd step po.. meron po bang ibang way para scan yun?salamat in advance sa pagsagot

    • @tenvellon
      @tenvellon  10 วันที่ผ่านมา

      if you can't scan QR code and connect, then use the AP connection to setup the camera network, follow the instruction at 2:56

  • @bazlasharif1920
    @bazlasharif1920 ปีที่แล้ว

    Katni dar lagti.h net sy connect krny mai

  • @princessamaya3041
    @princessamaya3041 ปีที่แล้ว

    Hello can i ask? how do i fix my cctv device if systems is starting and after voice prompt thr device is turn off

    • @tenvellon
      @tenvellon  ปีที่แล้ว

      To confirm whether the camera is really powered off, or is not connected. Check whether there is a camera signal "MVXXXXX" in the mobile phone network search page.

  • @evam1995
    @evam1995 หลายเดือนก่อน

    How can I know how many megapixels a camera has? I bought 2 of 5mp and the image of one is worse and on the app screen it says 1080p...

  • @DanDan-li4hr
    @DanDan-li4hr ปีที่แล้ว +7

    Is is possible to live view or control even far away from home? if possible can you show tutorial?

    • @kyrioz
      @kyrioz ปีที่แล้ว +8

      Yes, through the V380 pro app. if you have WiFi in your home connected to the smart camera you can view the live and have full control of the camera, wether you are out of town or on the other side of the planet as long as you can open the app and your phone is connected to the internet you can control and speak through it.

    • @majieddahguiana9895
      @majieddahguiana9895 ปีที่แล้ว +2

      @@kyrioz how can you do a tutorial for that please thank you

    • @victorsunday2256
      @victorsunday2256 ปีที่แล้ว

      @@kyrioz how please?

    • @kyrioz
      @kyrioz ปีที่แล้ว

      @@majieddahguiana9895 Have you figured it out already??

    • @kyrioz
      @kyrioz ปีที่แล้ว

      @@victorsunday2256 Have you connected it successfully already?

  • @mylastwords4you
    @mylastwords4you ปีที่แล้ว

    Which app is that.. and can that work in pc?

    • @tenvellon
      @tenvellon  ปีที่แล้ว

      App name V380 Pro, it has PC software and can work on PC.

    • @RoadRunner-yu8cu
      @RoadRunner-yu8cu ปีที่แล้ว

      @@tenvellon how do i find the PC software?

  • @lovelybangalan-hq3ql
    @lovelybangalan-hq3ql ปีที่แล้ว

    Why i can’t scan mine?

    • @melvintan7127
      @melvintan7127 ปีที่แล้ว

      same with mine. idiot item

  • @ArvynnCharlesEYap
    @ArvynnCharlesEYap ปีที่แล้ว +1

    How to connect it without the qr code?

    • @tenvellon
      @tenvellon  ปีที่แล้ว

      use Ap mode or wired connection

    • @RoadRunner-yu8cu
      @RoadRunner-yu8cu ปีที่แล้ว

      @@tenvellon AP doesn't work either (whatever that AP mode IS)

    • @melvintan7127
      @melvintan7127 ปีที่แล้ว

      ap can work but it is offline idiot item

  • @ijjuki2773
    @ijjuki2773 ปีที่แล้ว

    Video is blurry

  • @louielynnabada2406
    @louielynnabada2406 3 หลายเดือนก่อน +3

    Don't buy this product. Doesn't work in AP connection and scanning

  • @mawilmaullion8352
    @mawilmaullion8352 10 หลายเดือนก่อน

    Why I can't find the network name

    • @tenvellon
      @tenvellon  10 หลายเดือนก่อน

      access point signal name is : MV+numbers