Karen want's free service!

never done business with this person. Wants a free diagnosis on work that was started by someone else 6 months ago, and there are parts missing.

[@judybrown4556]

Skill cost. You have to pay for a craftsman's knowledge and skill.

[@joebaby1975]

I was a service writer at an RV dealership. Anyone should know that there’s going to be a diagnostic fee. That why I’d make walk ins sign the agreement. I’d waive the diag fee if they went with us for the work. That’s for walk ins. For service calls, that’s another fee for travel time mileage and gas. My guy still needs paid for his time, not just yours. She could’ve just said “ I’m sorry, I can’t afford that right now, thank you for your time”. Service calls might not be free but apparently audacity is.

[@bari2883]

I hate call out fees too, understand it but still hate it.

[@sussybaka551]

ANY service that COMES TO YOU, usually charges for that, because they're WORKING, using gas, spending time, making effort.... if you go to the service, like a mechanic, they'll waive the diagnostic fee IF you have your vehicle repaired by them. Common sense...
Even most shipping services charge, unless you spend a minimum, where the company breaks even to offer free shipping.

[@finallyfriday.]

I completely relate. people are crazy.

[@floridaman8324]

Good work isn't cheap and cheap work isn't good

[@Lets_get_ready_to_Rumble]

I don't have a problem with diagnostic fees as long as it goes towards the cost of the repair as well seeing they've already got it torn down

[@scottbarron1427]

Already torn down? I'll have to put it all back together to see what does and or doesn't work. Plus who knows what they broke. Might be a reason they never came back....like they didn't get paid,

[@bradleypatrick5030]

Maybe she'll let her boss not pay her while she decides how to fix a problem at work. Repair and skilled labor is so shit on by idiots who do not appreciate the knowledge and tools needed to diagnose a job and fix it CORRECTLY!