😂My goodness, I’ve been struggling with this for a week and then came across this video. 💯💯Thanks for the advice, It Worked! All it needed was disconnect and connect again 😂
Help sir. I have correctly done according to your lessons. But the issue is the, the gate when it reaches on stopper, it's still not stopping rather it's still rotating. What could be the problem?
Good day have you checked the battery voltage while the gate is running? also what type and brand of battery did you buy? You are welcome to use our whatsapp technical line for faster assistance 072 429 4276. Kind regards
What is the lifespan of a gemini battery? My gate motor was replaced last year but now the battery no longer works and every time when it rains the gate motor stops working. What could be the problem>
Hi,Thank you for reaching out. Lifespan would be hard to calculate as it all depends on the amount of openings per day, the pull force of the gate and also the charging of the battery. The batteries we sell and use in our motors have been tested to supply the best results for our GEMINI motors. Please note that the lifespan might also decrease if the battery runs more cycles. (Meaning discharging and charging up again) If your having a problem with a battery not lasting you can always install a bigger battery for your motor that would increase the duty cycle and should last longer during power outages.
Hi Normally you can just adjust the stoppers on the rack and move it further away from the motor and then reset the motor so that it can relearn its new limits.
😂My goodness, I’ve been struggling with this for a week and then came across this video. 💯💯Thanks for the advice, It Worked! All it needed was disconnect and connect again 😂
Thank you we are very glad it could help
Thank you so much. That also worked in other brand.
IT Department: have you restarted your device? 😅😂. Worked for me now thnx !
😁
Help sir. I have correctly done according to your lessons. But the issue is the, the gate when it reaches on stopper, it's still not stopping rather it's still rotating. What could be the problem?
Good day. Could you perhaps Whatsapp a video of the problem to 072 429 4276 in order for us to help you troubleshoot the problem?
I am experiencing the same problem. Did you manage to sort it out?
Good morning I need help, my motor gate it only slide once then stop dnt open completely n the battery is new, what might be the problem
Good day have you checked the battery voltage while the gate is running? also what type and brand of battery did you buy? You are welcome to use our whatsapp technical line for faster assistance 072 429 4276. Kind regards
What is the lifespan of a gemini battery? My gate motor was replaced last year but now the battery no longer works and every time when it rains the gate motor stops working. What could be the problem>
Hi,Thank you for reaching out. Lifespan would be hard to calculate as it all depends on the amount of openings per day, the pull force of the gate and also the charging of the battery. The batteries we sell and use in our motors have been tested to supply the best results for our GEMINI motors. Please note that the lifespan might also decrease if the battery runs more cycles. (Meaning discharging and charging up again) If your having a problem with a battery not lasting you can always install a bigger battery for your motor that would increase the duty cycle and should last longer during power outages.
What can i do if i want the gate to open more wider?
Hi Normally you can just adjust the stoppers on the rack and move it further away from the motor and then reset the motor so that it can relearn its new limits.