You're welcome. Rest assured that we keep striving to provide even better service in the future. Please don't hesitate to reach us if you have any DJI-related concerns. We're happy to help. Thank you for your support and have a nice day.
@@DJISupportGlobal Thank you for your reply! I noticed that when I record video, the horizon is tilted by 2-5°. Is it possible to fix the horizon problem with gimbal calibration? Thank you.
Is it possible 4K motion timelapse. I tried today to shoot but it was only FullHD even though video mode was set at 4K. Motion timelapse video was FullHD
@@DJISupportGlobal Sorry but I really do not understand this, a 4K/60fps capable camera can not take even 4K/30fps timelapse video? If I knew this before I would not buy this camera. Hope you can overcome this problem with a firmware update.
Hi there, you can set to timelapse mode and then slide down the screen and then slide left. Then please tap the photo icon to change to JPEG+VIDEO mode.
Hi there! Thank you for reaching out. We apologize for any inconvenience caused, but the resolution and frame rate of timelapse and motionlapse are 1080p and 30/fps. We hope for your kind understanding and support.
StudioGDL how do you select those functions such as shutter speed and ISO? Is it just set in photo mode and will transfer over when you shoot a time lapse? I just don’t see the options in the time lapse section to select manually...thanks ! Anyone is welcome to answer if they know lol I need all the help I can get..
In the original firmware, the Pocket will let you set up a Motionlapse plan (2 points) without the body being held upright, but then it will demand the body be held exactly upright to begin shooting the Motionlapse, ruining your plan. (This sucks for tripod adapters which hold the body at an angle.) Also, if you use a USB-C cable and try to set this up on a phone, the Android app will not start shooting the Motionlapse and will tell you to "Please hold the camera still" even if you're using a tripod, because it's really waiting for you to hold the camera UPRIGHT. The app then goes ahead and forgets all your Motionlapse planned points, so helpful.
Hi Yu Wang, we're sorry for the inconvenience that has been caused. DJI MIMO will be available soon with shipment of Osmo Pocket on DJI Store(store.dji.com), and you’ll be able to download it from the official DJI website. Thank you very much for your patience.
Hi Roger, sorry to tell that the wireless module has released, but it is out of stock at this moment, you can set an in-stock reminder, so you can receive an email notification when it is available. Thank you.
Hello DJI this is an amazing product. I would like to purchase the Osmo Pocket for use with my youtube channel. I am currently overseas but would like to purchase and have it shipped to me do you have world wide shipping? Thank you so much.
Hi there, thanks for your interest in Osmo Pocket, if you mean our official online store, sorry that we don't support the global shipping, you will need to select the country or region first. Osmo Pocket can also be purchased from other platforms, please check here: www.dji.com/where-to-buy Please note we do not provide the global warranty as well.
Hi Ritterm77 , it is available to install a tripod or base to Osmo Pocket. There are three methods: 1: Use the Osmo Pocket Wireless Module as a flat base. 2: Attach Osmo Pocket to the Extension Rod, which has a 1/4" tripod mount to which you can attach a third-party tripod or base. 3: Attach Osmo Pocket to the Accessory Mount, which is capable of connecting to a tripod.
Dear DJI, Please give us a firmware update so we can use these awesome features while filming in 4K. I bought the pocket, but I feel a bit deceived because 4K is not fully supported.
Hi! Thanks for your reply. First of all, congratulations with this wonderful product. It really is an awesome device! Features that are not available in 4K are by example: ‘active track’, ‘timelapse’, ‘motionlapse’. And that is greatly disappointing if you ask me.
@@DSDCreations Hello, currently, Active Track may not be able to use 4K 60/fps, and timelapse/motionlapse supports a resolution of 1080P, 30/fps. Hope for your understanding.
DJI Support You don’t have to tell me, because that’s exactly my point ;). Through your commercials we all get very excited because of all the cool features. Especially because 4K is mentioned everywhere. So by first use of the device people have high expectations. I think you should be more transparant, so people would know that none of the cool features supports 4K. For me personally, I wanted to use the Pocket besides my Phantom 4 Pro. It would be a cool combination. Aerial images in 4K and ground shots with cool motion lapses also in 4K. Unfortunately not. Full HD is so 2000.
@@DSDCreations For Active Track, it is because 4K 60/fps may cause the CPU overloaded, so it is not supported, but 4K 30fps is supported. For the timelapse and motionlapse, we will forward the request to the engineers to notice. Thank you for bringing us the attention.
Hello there, for Osmo Pocket, currently, it only supports shooting at 1080P, 30/fps. It doesn't support shooting raw photos. Hope for your understanding.
Three weeks ago I wrote this same comment and you did't answer ... I hope you do now, thanks. I try to do a motion lapse, I frame a focus point to a nearby object but when I press the recording button I lose focus and it goes to the bottom. Is there any chance that the focus point will stay where I frame before I begin to do the time lapse? Thank you.
Jaime, we are so sorry for missing your previous comment. Could you please provide us with a video of your case and we'll check first? You can send the video via email to support@dji.com and provide us with the ticket number, thank you.
My Osmo Pocket doesn't have the Motionlapse function. Is it because the firmware isn't out yet? I have already updated the firmware when i first connected it to my iphone on Dec 12, and no more update ever since.
Hi Rampage, just to verify, could you read the current firmware? If yes, please kindly name the version and offer the screenshot of camera settings: m.me/DJISupport, we'll check the exact status, thank you!
Oh thanks a lot Ruben ! The motion lapse function is indeed under time lapse as a sub category XD just that the menu layout is a bit different from the video ! Issue solved !
Ok, so I don't have to buy one, thx for the information. I wish I had the information too for my Osmo Mobile before buying. For my Ronin-S it's the same, motionlapse is a catastrophy.
@@DanteParducci Hello Dante, we don't hear the relative news about this, we will forward this request to the engineers. Thank you for bringing us the attention.
Got my Osmo Pocket today, but it surprised me D-cinelike colorprofile can't be find in the settings! DJI confirmed on their forum that we need to wait on an update before we can use D-cinelike!
Hi StudioGDL, sorry to tell that the D-Cinelike video is not supported at this moment, it will be available soon in a future app update. Please kindly wait patiently. Hope for your understanding.
Yes, it is possible: Method 1: Use the Osmo Pocket Wireless Module as a flat base. Method 2: Attach Osmo Pocket to the Extension Rod, which has a 1/4" tripod mount to which you can attach a third-party tripod or base. Method 3: Attach Osmo Pocket to the Accessory Mount, which is capable of connecting to a tripod.
Hi sidesw1pe, the wireless module and controller wheel are the optional accessories. Users may connect to the mobile device by the adapters that come with the package. For setting up the timelapse, please kindly refer to the first part of the tutorial, from 0:10 to 1:11. Thank you for your understanding.
@@DJISupportGlobal Thank you for your reply. Arr sorry, I meant the motionlapse, not timelapse, that is a *brain-lapse* right there! With the motionlapse, the video indicates a path button needs to be pressed, but I couldn't see it on the OP. Anyway I'll buy a wireless module because it is far more convenient than plugging my phone physically into the OP. I am just disappointed that DJI has chosen to create a separate product instead of including wireless as a feature.
Please kindly tap the settings at the bottom of the screen to set the time interval and duration. Regarding the wireless module and other accessories, they are designed for more scenarios, please note our website for the future update, thank you!
We are sorry to hear this, may we know the mobile device you are using and the details in your case? Please kindly keep us updated at m.me/DJISupport or www.dji.com/support, we'd love to help.
Hi, please select Timelapse in DJI Mimo first, then tap the specs on the middle top of the app and enable Path. Then you can set the points to shoot motionlapse. Hope this helps.
Hi there, we appreciate your interest in our product, currently, as Micro USB port Android mobile phones do not have a compatible adaptor, the Osmo Pocket cannot be activated with a Micro USB Android mobile phone and this mobile phone cannot be used with DJI Mimo to shoot videos or pictures. Compatibility cannot be ensured. Hope for your understanding.
Hello there, Osmo Pocket supports Timelapse and Motionlapse, may we know if you refer to Motionlapse? If so, please refer to the tutorial or page 8 on the manual, set the path and start shooting dl.djicdn.com/downloads/Osmo%20Pocket/Osmo%20Pocket%20User%20Manual%20v1.0.pdf. See if this helps. If there is no option about this, please kindly provide us with a screenshot when you selected Timelaspe, we'll help to check. You can send the screenshot to www.dji.com/support, thank you.
Can we please get the options to; - save in RAW DNG files, please? - use PAL fps, instead of 30 en 60. Using these on the MP2, i miss these options on the Pocket. Especially the DNG save option on timelapses.
@@DJISupportGlobal Thx for your reply. Please, I have hope you add these 'software' changes soon. I am really dissapointed missing these options... Even if it is for consumers ;-)
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OSMO Pocket is the best camera I have ever owned :)
Thanks for this! I am a big fan of Osmo Pocket! I made all my walking videos with it.
Glad to know you like it, look forward to some great footage from you.
Superb instruction. Thank you!
You're welcome. Rest assured that we keep striving to provide even better service in the future. Please don't hesitate to reach us if you have any DJI-related concerns. We're happy to help. Thank you for your support and have a nice day.
@@DJISupportGlobal Thank you for your reply! I noticed that when I record video, the horizon is tilted by 2-5°. Is it possible to fix the horizon problem with gimbal calibration? Thank you.
Simple and valuable tutorial, thanks for sharing
Nice video. Once you have it set up and it starts recording, can you close the app on the phone?
This among the Best devices in our kit Thank you team DJI
Hi, how long can I take a timelaps and how many gig should I use?
Thanks, Newbie here.
Is it possible 4K motion timelapse. I tried today to shoot but it was only FullHD even though video mode was set at 4K. Motion timelapse video was FullHD
Hi Erol, in Timelapse mode, the resolution and frame rate are fixed to 1080P, 30/fps. Thank you for attention.
@@DJISupportGlobal Sorry but I really do not understand this, a 4K/60fps capable camera can not take even 4K/30fps timelapse video? If I knew this before I would not buy this camera. Hope you can overcome this problem with a firmware update.
I want save the photos at the same time while a make a Timelapse video cant find this in the menu may you help me please..
Hi there, you can set to timelapse mode and then slide down the screen and then slide left. Then please tap the photo icon to change to JPEG+VIDEO mode.
@DJI Support Hi, how come there is no 24fps in Motion Lapse?
Hi there! Thank you for reaching out. We apologize for any inconvenience caused, but the resolution and frame rate of timelapse and motionlapse are 1080p and 30/fps. We hope for your kind understanding and support.
@@DJISupportGlobal hi, I am confused because mine shows 4K 25fps or 4K 30fps options only.
How do you change the shutter speed to achieve more motion blur?
Hi. Can i adjust the shutter speed in timelapse mode? Thanks
Is auto exposure recommend it, or should I use manual setting
when will the Hyper Lapse feature be available on the mimo app?
Does the wireless module have a screw for a tripod on the bottom?
Hello L4LTV, there is no screw on the bottom. Thank you for your attention.
Is there a osmo pocket 2 coming out?
Hi Jason, we have no news about this, thank you for your attention.
cant do these shots in 4k??? only 1080?? help!!!
Hi there, in Timelapse mode, the resoltion and frame rate will be fixed at 1080P, 30/fps. Thank you for your attention.
Can I control the exposure manually (shutter speed, aperture and ISO) while in timelapse and motionlapse mode?
In PRO mode you can adjust shutterspeed, ISO and WB. Aperture is fixed f2.0
StudioGDL how do you select those functions such as shutter speed and ISO? Is it just set in photo mode and will transfer over when you shoot a time lapse? I just don’t see the options in the time lapse section to select manually...thanks ! Anyone is welcome to answer if they know lol I need all the help I can get..
Tme setting at bottom screen . . . there's an arrow poiting to .08 . . . what does that mean?
In the original firmware, the Pocket will let you set up a Motionlapse plan (2 points) without the body being held upright, but then it will demand the body be held exactly upright to begin shooting the Motionlapse, ruining your plan. (This sucks for tripod adapters which hold the body at an angle.) Also, if you use a USB-C cable and try to set this up on a phone, the Android app will not start shooting the Motionlapse and will tell you to "Please hold the camera still" even if you're using a tripod, because it's really waiting for you to hold the camera UPRIGHT. The app then goes ahead and forgets all your Motionlapse planned points, so helpful.
MANTAP MENTONG
When Mimo app is going to be released? Got my Pocket for 10days, cannot use it...
Hi Yu Wang, we're sorry for the inconvenience that has been caused. DJI MIMO will be available soon with shipment of Osmo Pocket on DJI Store(store.dji.com), and you’ll be able to download it from the official DJI website. Thank you very much for your patience.
You mean the wireless mode that isn't available yet? That is what we should use?
Hi Roger, sorry to tell that the wireless module has released, but it is out of stock at this moment, you can set an in-stock reminder, so you can receive an email notification when it is available. Thank you.
Hello DJI this is an amazing product. I would like to purchase the Osmo Pocket for use with my youtube channel. I am currently overseas but would like to purchase and have it shipped to me do you have world wide shipping? Thank you so much.
Hi there, thanks for your interest in Osmo Pocket, if you mean our official online store, sorry that we don't support the global shipping, you will need to select the country or region first. Osmo Pocket can also be purchased from other platforms, please check here: www.dji.com/where-to-buy Please note we do not provide the global warranty as well.
Is there a possibility to use a tripod?
Hi Ritterm77
, it is available to install a tripod or base to Osmo Pocket. There are three methods: 1: Use the Osmo Pocket Wireless Module as a flat base. 2: Attach Osmo Pocket to the Extension Rod, which has a 1/4" tripod mount to which you can attach a third-party tripod or base. 3: Attach Osmo Pocket to the Accessory Mount, which is capable of connecting to a tripod.
Dear DJI,
Please give us a firmware update so we can use these awesome features while filming in 4K.
I bought the pocket, but I feel a bit deceived because 4K is not fully supported.
Hi there, may I have more details of the features in 4K that have been missed?
Hi!
Thanks for your reply. First of all, congratulations with this wonderful product. It really is an awesome device!
Features that are not available in 4K are by example: ‘active track’, ‘timelapse’, ‘motionlapse’. And that is greatly disappointing if you ask me.
@@DSDCreations Hello, currently, Active Track may not be able to use 4K 60/fps, and timelapse/motionlapse supports a resolution of 1080P, 30/fps. Hope for your understanding.
DJI Support You don’t have to tell me, because that’s exactly my point ;). Through your commercials we all get very excited because of all the cool features. Especially because 4K is mentioned everywhere.
So by first use of the device people have high expectations. I think you should be more transparant, so people would know that none of the cool features supports 4K.
For me personally, I wanted to use the Pocket besides my Phantom 4 Pro. It would be a cool combination. Aerial images in 4K and ground shots with cool motion lapses also in 4K. Unfortunately not.
Full HD is so 2000.
@@DSDCreations For Active Track, it is because 4K 60/fps may cause the CPU overloaded, so it is not supported, but 4K 30fps is supported. For the timelapse and motionlapse, we will forward the request to the engineers to notice. Thank you for bringing us the attention.
Does it work in portrait mode? I can't seem to get mine to do it.
Hello there, please rotate the Osmo Pocket towards the left or the right until it enters Portrait mode. Hope this helps.
Can you do a timelapse consisting of raw photos?
Hello there, for Osmo Pocket, currently, it only supports shooting at 1080P, 30/fps. It doesn't support shooting raw photos. Hope for your understanding.
What lense was used on this video to get the amazing bokeh in the background
It's probably a telephoto lens with large aperture, like f1.4. Only if we knew what type of camera they used for this demo.
Three weeks ago I wrote this same comment and you did't answer ... I hope you do now, thanks.
I try to do a motion lapse, I frame a focus point to a nearby object but when I press the recording button I lose focus and it goes to the bottom. Is there any chance that the focus point will stay where I frame before I begin to do the time lapse? Thank you.
Jaime, we are so sorry for missing your previous comment. Could you please provide us with a video of your case and we'll check first? You can send the video via email to support@dji.com and provide us with the ticket number, thank you.
But how do ya capture a timelapse in 60fps?
Hi MarKusH, the composed timelapse in the APP is 1080P 30FPS, we cannot select other resolution, sorry for the inconvenience caused.
@@DJISupportGlobal oof, can the Osmo Mobile 2 do 4k timelapse at 60fps?
@@magnehjonnevag No, Osmo Mobile 2 doesn't support 4k, 60FPS.
My Osmo Pocket doesn't have the Motionlapse function. Is it because the firmware isn't out yet? I have already updated the firmware when i first connected it to my iphone on Dec 12, and no more update ever since.
Hi Rampage, just to verify, could you read the current firmware? If yes, please kindly name the version and offer the screenshot of camera settings: m.me/DJISupport, we'll check the exact status, thank you!
I thought the same thing and figured its a sub menu under "timelapse"
Oh thanks a lot Ruben ! The motion lapse function is indeed under time lapse as a sub category XD just that the menu layout is a bit different from the video ! Issue solved !
Thanks for Ruben's help. It is the thing that we hadn't thought before asking the info. Thanks again for the assistance.
@@rubperez2005 hey thanks alot man i did not see that sub category!
does it record in 4k in motionlapse mode and if so what is the recording bitrate?
Hi Uwe, the resolution for motionlapse is 1080P, 30/fps, the bitrate is 35Mbps. Thank you for your attention.
Ok, so I don't have to buy one, thx for the information. I wish I had the information too for my Osmo Mobile before buying. For my Ronin-S it's the same, motionlapse is a catastrophy.
Hi @@DJISupportGlobal . Is 4k or raw stills time lapse something that will be upgraded in the future?
Thanks
@@DanteParducci Hello Dante, we don't hear the relative news about this, we will forward this request to the engineers. Thank you for bringing us the attention.
Got my Osmo Pocket today, but it surprised me D-cinelike colorprofile can't be find in the settings! DJI confirmed on their forum that we need to wait on an update before we can use D-cinelike!
Hi StudioGDL, sorry to tell that the D-Cinelike video is not supported at this moment, it will be available soon in a future app update. Please kindly wait patiently. Hope for your understanding.
@@DJISupportGlobal thanks for your feedback. Do you by chance have an ETA for this update?
@@glenndelissnyder3997 Currently, we haven't gotten the ETA of it, but we will push the engineers for it. Hopefully, it will be available shortly.
can the bluetooth/wireless base be screwed to a tripod?
Yes, it is possible:
Method 1: Use the Osmo Pocket Wireless Module as a flat base.
Method 2: Attach Osmo Pocket to the Extension Rod, which has a 1/4" tripod mount to which you can attach a third-party tripod or base.
Method 3: Attach Osmo Pocket to the Accessory Mount, which is capable of connecting to a tripod.
@@DJISupportGlobal thank you.
You are welcome, please let us know if you have any further concern.
Honestly I don't understand why wireless was not built in to the device. How do you set up timelapse (not motionlapse) without the mimo app?
Wait - the wireless module is sold separately, so I guess that is why. What's next, having to buy the buttons separately?
Hi sidesw1pe, the wireless module and controller wheel are the optional accessories. Users may connect to the mobile device by the adapters that come with the package. For setting up the timelapse, please kindly refer to the first part of the tutorial, from 0:10 to 1:11. Thank you for your understanding.
@@DJISupportGlobal Thank you for your reply. Arr sorry, I meant the motionlapse, not timelapse, that is a *brain-lapse* right there! With the motionlapse, the video indicates a path button needs to be pressed, but I couldn't see it on the OP.
Anyway I'll buy a wireless module because it is far more convenient than plugging my phone physically into the OP. I am just disappointed that DJI has chosen to create a separate product instead of including wireless as a feature.
Please kindly tap the settings at the bottom of the screen to set the time interval and duration. Regarding the wireless module and other accessories, they are designed for more scenarios, please note our website for the future update, thank you!
The app does not work on Android devices
We are sorry to hear this, may we know the mobile device you are using and the details in your case? Please kindly keep us updated at m.me/DJISupport or www.dji.com/support, we'd love to help.
@@DJISupportGlobal note 8
Excelente el vídeo Pero estuviera perfecto si estaría al Español
how can i shoot motionlapse with samsung phone ?
Hi, please select Timelapse in DJI Mimo first, then tap the specs on the middle top of the app and enable Path. Then you can set the points to shoot motionlapse. Hope this helps.
@@DJISupportGlobal Thanks
@ No problems. Enjoy!
Owning a Mavic Air and OSMO mobile 2 I wanted to buy the pocket. I own a Samsung S7 though so I won't be able to buy the pocket 😟
Hi there, we appreciate your interest in our product, currently, as Micro USB port Android mobile phones do not have a compatible adaptor, the Osmo Pocket cannot be activated with a Micro USB Android mobile phone and this mobile phone cannot be used with DJI Mimo to shoot videos or pictures. Compatibility cannot be ensured. Hope for your understanding.
You gotta pay to keep up with the times, yo!
to make the time lapse "slower" do i set the capture interval lower (5 sec) or higher (60 sec)...
Hello there, please set the interval lower. See if this helps.
What about live-streaming ?
Hi there, sorry to tell that live-stream is not supported on Osmo Pocket, thank you for your attention.
How about hyperlapse
Hi there, Osmo Pocket only supports the Timelapse and Motionlapse currently.
Yes Ok 💯😎✌
HYPERLAPSE???? (no hyper-lapse as of 1/2/19)
Hello there, Osmo Pocket supports Timelapse and Motionlapse, may we know if you refer to Motionlapse? If so, please refer to the tutorial or page 8 on the manual, set the path and start shooting dl.djicdn.com/downloads/Osmo%20Pocket/Osmo%20Pocket%20User%20Manual%20v1.0.pdf. See if this helps.
If there is no option about this, please kindly provide us with a screenshot when you selected Timelaspe, we'll help to check. You can send the screenshot to www.dji.com/support, thank you.
Can we please get the options to;
- save in RAW DNG files, please?
- use PAL fps, instead of 30 en 60.
Using these on the MP2, i miss these options on the Pocket. Especially the DNG save option on timelapses.
Hi Michel, thanks for your feedback. We'll release on our website if more options are available. Appreciate your support and attention.
@@DJISupportGlobal Thx for your reply. Please, I have hope you add these 'software' changes soon. I am really dissapointed missing these options... Even if it is for consumers ;-)
@@michelhoogstraate5168 Thanks for bringing us the attention. Hope more options and functions will be available in the future.
Dang, gopro looking like it will be obsolete soon
0:01 look for people to flex on LMAO
Not sure helpful, because you didn't explain what the time intervals etc mean, and the guy at the start is way too hot (distracting). lol