Firstly, I’m sorry to hear about your paint. I hope it’s possible to repair. After about three weeks, Muc-Off sent me a product that’s supposed to fix the issue. I’ve been on vacation so I haven’t had time to try it out. My concern with what they sent me is that it will polish the brushed parts, which isn’t at all what I want, but we will see. I’d say reach out to them and see what happens.
that's insane... however I would be cautious, because it says 1) do not use on hot bike etc., 2) first test on small surface! (why), 3) there are photos to use on dirt bike and 4 wheeler, but no photo of road motorcycle
The bike was not hot. The instructions on their website does not say to test on a small area, in fact it reads “Spray Nano Tech Bike Cleaner onto the entire motorbike including components…” I communicated with them extensively afterwards and there was never a mention of not using the product on a street bike. Their instructional video shows a Triumph getting cleaned. Sponsoring a prominent World Superbike rider would be a weird choice for an off-road product.
WOW... crazy, thank you for the video
I hope it helps
Did you fix the ruined parts?? I regret using it on my Black matte pain today 😕😕
Firstly, I’m sorry to hear about your paint. I hope it’s possible to repair. After about three weeks, Muc-Off sent me a product that’s supposed to fix the issue. I’ve been on vacation so I haven’t had time to try it out. My concern with what they sent me is that it will polish the brushed parts, which isn’t at all what I want, but we will see. I’d say reach out to them and see what happens.
that's insane... however I would be cautious, because it says 1) do not use on hot bike etc., 2) first test on small surface! (why), 3) there are photos to use on dirt bike and 4 wheeler, but no photo of road motorcycle
The bike was not hot.
The instructions on their website does not say to test on a small area, in fact it reads “Spray Nano Tech Bike Cleaner onto the entire motorbike including components…”
I communicated with them extensively afterwards and there was never a mention of not using the product on a street bike. Their instructional video shows a Triumph getting cleaned. Sponsoring a prominent World Superbike rider would be a weird choice for an off-road product.
I've used S100 bike cleaner for years, never damaged any bike. I'll stick with that.
Sounds like a solid choice.
wow, I would say @mucoffltd owes you some replacement parts!
I’d be happy to make it known that they treat their customers right-if they decide to do so.