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- เผยแพร่เมื่อ 19 พ.ย. 2022
- For context, an Olight Customer Service Representative asked me to take a short video of the problems I was having with the light and send it in for review by an engineer. The representative requested that I complete the following: Make sure that the barrel is fully tightened, ensure that the charging surface is cleaned, check the battery to make sure that it is correctly oriented, check to see if the light can be turned on while connected to the charger, and ensure the light is not in the lockout mode.
Olight requested that I send the video to them, but due to the file size, I was unable to send it in an email and after contacting Olight again, they suggested uploading it to TH-cam and send them the link to the video.
Wow! Thank you. This was a light that I nearly purchased yesterday. But decided to watch some videos on TH-cam first, to see if there were any issues with this model. TH-cam search feature did not even originally bring up your video. I stumbled onto it by accident. Glad I did! I can live with most of this light's short-comings. But I draw the line at a tailcap switch that just quits working on its own!
Thanks qgain. You saved me about $150.oo since now I'm definitely NOT buying this light. Nor the extra proprietary batteries for it, and all of what I consider to be needed accessories from Olight for it. Can't believe how close I came to buying it.
I'm glad to see what originally was just a video to send to the Olight engineers so they could fix my light has helped others out there. I've received many helpful tips from the comments as well!
I have several olights, kinda like a crap shoot. I had the original that would set your pants on fire. Their tail caps when they work are wonderful, when they don't work. It's the olights jump through hoops warranty problems, even on the recalled version. 5:30
Popped up on my home page and thought it was my kitchen 😂 exact same tiles and countertops
I bought four of these; one for me and three gifts. ALL FOUR had these same problems! Gave up on them. Tried tightening, tried multiple chargers etc etc etc. Junk
I have the same problem with my Warrior Mini 2.
I used an old style Olight charger, and that worked for me.
I had the same problem. i use isopropyl alcohol with a q tip both battery and outside connection as well as the charger and poof, the charger turned red charging the little warrior back to life.
Glad to hear of another solution!
Thanks for the advice. And it worked! Thank you very much!
What about the rear button? I can’t get mine to work regularly
I am not sure what was happening to my light, thank you for the video. I have a original mini, had it for a while. I never received or requested a new one with the recall so here i am with a tail sw not working. Luckily i removed the battery blew in the body and head of the light and now it works Lol 🤷♂️🤦♂️
Thanks! After reading a comment on here about small metallic particles getting in between the tail switch and the connection to the light, I believe that is what caused mine to not function. I'm glad you were able to get yours working again!
Not sure if this is still relevant. But I had the same problem for a long time. I left the light on my kitchen counter with it ON until it died completely. Then left it dead for about a day. When I plugged it up to the charger it worked and it’s been about two months with no issues. Hope this helps.
That's good thinking on a troubleshoot and I'm glad you were able to find a solution! I already sent my light back to Olight unfortunately, otherwise, I would definitely give it a shot. I ended up going with a Streamlight MacroStream USB and its been great so far.
@@fishez17 Awesome choice! Streamlight lights are no-nonsense torches and definitely have a better tactile feel/response with the tail switch (compared to Olight, for which I have returned several ones). Really happy to hear it's been great for you. Cheers!!!
@@fishez17 Plz do your review with the Streamlight you got, when you get time. Thanks in advance. 👍
Giving this a shot. I'm running turbo mode now, going to let it die and then charge it up and see if that helps.
Mine is doing this right out of the box😂 I literally buy old light and tell everyone to buy a light that and streamlight never had an issue with stream light but this is the second olight this has happened with One it took a year for it to break which I understood but this one being new I do not understand
Oh no! Sorry to hear that!
If the tail switch isn’t working press the back switch and the front button at the same time and play with it till it stays on
holy shit. THIS ACTUALLY WORKED. came here cause I have a original warrior mini and today it stopped working, at least through the tail switch. it would just go into a 2-3 second strobe but wouldn't stay on no matter the click. read your comment, and now the tail switch works again like normal. thanks!
I'm an electronics repair guy. I could fix the little switch and clean out the debris if the light was able to be disassembled but the tail cap button and the board underneath are entirely inaccessible (without some proprietary tool they have at Olight, I'm sure). I've had it less than a year brand new in the box and the tail cap is dead, zero response from it. I can still use the side button, but having one of the main features be completely unusable sucks. Their QC on these lights is absolute garbage for the price.
Question: Did you use the turbo mode for an extended period of time? My thinking is that one of the components on the small board in the tailcap of the light either had a component die or became disconnected due to heat from the flashlight. It would be extremely odd for that to be the case but many times I could stick my light to something metal in my office to use as a background light pointed at the ceiling in turbo mode to give myself more light while soldering small components and it would stay on sometimes for 30 minutes at a time.
I'm likely going to be sending mine back to Olight for repair/replacement, which sucks because I really like my Warrior Mini 2 and it's OD green but for whatever reason, it seems the tailcaps are just extremely unreliable.
EDIT: After some more reading through the comments - I have another theory as well. It's possible that once the battery is so low, the tailcap does not allow the momentary or turbo feature to work. It's possible that something on the board essentially tells the light that it is/isn't charged enough and gets stuck thinking it's on low-power for some reason and prevents the tailcap from working until it thinks "it's charged". The guy below that said he let his light sit while on until it died, then recharged it and then the tailcap was working gave me the idea. Going to test and see if I can let mine die tonight and wake up, charge it and check the tail cap again.
Thank you for your comment! I completely agree with your first paragraph and the tail cap was the main way I would use the light prior to it going out on me.
In response to your question, I wouldn't use turbo mode for a super long period of time specifically to avoid any potential damage of something melting inside. Obviously that's not supposed to be an issue, but as it is already established, Olight QC isn't the best so I wanted to stay on the safe side. It is possible that some component of the light malfunctioned during the turbo mode due to heat or something.
That is an entirely possible theory for sure. Thankfully, I don't have to worry about it anymore since I sent mine back and received a refund. You may have seen below in a previous comment, but I'm currently using a Streamlight Macrostream USB and am loving it so far.
The video's purpose was to fulfil a request by an Olight representative to film a quick video going through a series of steps provided by them for troubleshooting purposes. After the video has been up for so long, I'm glad to see that it has been a place where folks with similar issues or circumstances can share what worked for them and develop new ideas.
Thank you for your input!
I was having the same problem with mine until I charged the battery and then the tail switch started working again. I think the magnetic chargers are defective.
I used my vape battery charger to charge the olight battery.
Got one of these 2 weeks ago, its already on shelf duty due to mushy and sometime incorrectly working tail switch, first time it went in my pocket the gap between tail switch button and housing filled up with metal filings, no good as a work light, spent far too much time trying to remove the filings
Hate to hear it! I had that happen with mine as well previously.
Just opened a new Baton 3 Pro. Charger is bad. Very disappointed. Sending it back. Evidently Olight has dropped in quality.
Hello Eli Olight has 2 Typs of charger the MCC 1A with a black bottom and the MCC 1A/1.5A/2A with a red bottom. And what I know the MCC 2A starts charging only when the battery is used more the 10 Prozent. I will not charge battery if they have 95% capacity.
Thanks! I didn't know that about the percentages of the battery. I knew that both of the chargers were different but I didn't know the details. I should have shown it in the video, but the light wasn't fully charged or around 95%. From what I remember, the light was showing a yellow/orange indicator on the button so it would have been between 10%-60%.
Mine did the same thing, come to find out it had metal shavings in the little ring on the tail cap so it kept shorting out
I've heard that was an issue for some other folks as well! In retrospect, I believe that could have happened to mine as well. Were you able to remove the shavings or find a solution?
That style of tail switch doesn't work at all with some gloves. Just won't turn on, it's nuts.
Not sure why you expect the light on the charger would turn red when connected to a random metal object. It’s a charging indicator.
I see your point. For context, I was previously told by an Olight Rep. that if I connected the charger to a metal object and it displayed a red light, then the problem was with the light and not the charger.
FYI, these are custom batteries with the positive and negative on the same side of the battery, with a little circuit board underneath. So where the little button is on top of the battery is where both + and - live.
Nice! I didn't know that, thanks for the info!
The issue Im having is that it seems as if my light is not charging. When my light starts blinking red and I put the magnetic charger on, the charger obviously is also red. Problem is it never turns green after several hours...like charging it over night and it used to. It stays red. Any suggestions or advice? (I have also taken the battery out in the hopes of "resetting" the light and nothing).
If all else was checked, all is snug, Olight chargers not going to green when fully charged is a common issue. Sometimes mine works and often it does not. At times after several hours of charging and it is still red, I can take the charger off and put it right back on then it shows green. I've gotten into the habit of getting the DC voltage with the battery out to see what the voltage is after fully charged then again after a week of daily use, then two weeks, etc, this way I know the real voltage of what the battery is. Anyway, again, their charges do charge but they are flawed in turning green when they should.
I had the same issue with the previous light from Olight as well. It seems as if they know they have issues with their chargers regularly and were willing to send me another free of charge when I requested.
@@fishez17 reading various sites and watching vids, yeah, Olight is not the best at having chargers that will actually show when it's fully charged. I still like them and it's not a show-stopper for me but I have ventured off to other brands that have the specs I like and can get good prices on them.
Same problem as my m2r pro warrior
I believe your charger is working correctly. But your tail cap is bad.
I think you're right, I have an Obulb that they sent me during a promotion and the chargers work fine on it. Based on some comments above, there may have been some small metallic debris that got into the tail cap making it inoperable.
You must to return your light at olight.
It's not correct.....they change your light for a New because there is a problem.
I'm kinda having the same problem with mine.
knife: FULLY CHARGED!
Does anyone know if olight fixed the problem with newer batches ? Or if it’s just a buy one and hope it’s not defective deal?
Like just about any decent light brand, if you have an issue, get with their customer service so they can address it. My minnie 2 works great and I use it daily a lot. It doesn't always show the correct color on the button for the voltage though. I returned the first one I got due to that and the 2nd one does the same. It's just not a big deal to me in the whole scheme of things. I really like that light and all it does for its small, light size. Olight chargers work but many have flaws with turning green and such.
Very true. I had a great experience with my original warrior mini and definitely would have held on to it instead of sending it to Olight during the recall had I known I would run into these issues. Of course hindsight is 20/20. I ended up going with the Streamlight MacroStream USB as a replacement and have had a great experience so far.
@@fishez17 that Streamlight is very nice with practical EDC lumen outputs. Hopefully Olight finally gets you a Mini that at least works as it should. I've been looking at their Warrior 3S as my EDC just so I have greater power. Yes, it is not as convenient to carry but the gain is greater than the hassle to me. Instead, I just recently got the Nitecore P23i. I really like it besides it being bigger and heavier on my hip in a belt holster, I just don't see it as inconvenient and like the gain of a more powerful candela with all its various lumen outputs I find practical.
I believe you have switched your switch programming. Hold down the side switch and then tap you tail switch to switch the modes.
Thanks for the advice! I ended up sending the light back to Olight for a refund. I have switched modes intentionally before just to test it out, but never had this issue.
@@fishez17 Bummer. The tail switch is the top reason I wanted one. Just curious. What did you replace the WM2 with, if anything? Never mind - it appears you answered this below. Thanks. I have seen the Streamlight Macro. I will look into it.
@@ntxn9336 THIS FIXED MY ISSUE! when i fully depressed the switch it would strobe and not stay on it is working again. but I too have issues with metal shavings making its way inside....
I have this issue too do you have another Olight to try the charger on?
I do, I have one of those Obulb things that they sent me during a promotion and the chargers work on that particular light.
The magnetic tail switch sucks in small magnetic particles that eventually short the tail switch I'm pretty sure. If you can screw a new tail switch on a bet it would work.
I found this to be a problem too. I work in a machine shop and the tail switch picks up so much metal and gets stuck under the switch, I had to stop carrying it.
@@BloodBath1234 @TechTacTool That's honestly the first I've heard of that, but it makes sense. That may have been the problem with mine.
over a year of daily use and its never once shorted out. the tailswitch on the wm2 doesnt do the issues that the wm had. facts
try forcing turbo mode while it is connected to the charger
I ended up getting a refund for the light and sent it back to Olight so unfortunately, I didn't get the chance. Thanks for the tip!
Same problems here， so disappointed
I have two WM2 (Air from the 4 Seasons series and Black Lava). I had ZERO issues with mine. Tail switch works all the time and well as the MC3 cable charger. I'm going to get another color because I like the WM2's design over the original WM and the current WM3. To me, it seems you got two bad luck examples.
I hope you have continued success with yours! I really liked the design as well, when it functioned correctly, the light has great output and different modes that I used every day. So far, my replacement light (Streamlight MacroStream USB) has been functioning well and meeting the needs I have for an EDC light.
All mine now exhibit red and green flickering when on charge and failing to charge all of my main olights are failing me now warrior 2 and 3 and warrior 2 mini all titanium editions
I am having the similar issue. Is it that the battery needs to be replaced?
@@jeffreyjackman7053 probably bit they still fail after you replace the battery
Tighten it up & it should work fine. Nip it up tight👍
My charger does that too. What’s the issue?
I'm honestly not sure. I've been told by customer service in the past that it was a malfunction with the charger and they sent me another cable, but as you can see in the video, it still has the same issues.
@@fishez17 what I mean is, what is the issue? That it’s not charging?
Exactly, when the charger is connected it won’t charge the light. The light is almost dead, which I should have shown in the video and is indicated by a blinking red light on the button by the light head.
@@fishez17 ahh I see. Yeah mine charges thankfully. Heard a lot of mixed reviews on this light
Any issues I’ve ever had with any of my light have been quickly corrected and a replacement has been sent without sending back the original dysfunctional light. This is the reason they have my full loyalty
I have collected all sorts of flashlights over the past 20 years. We're talking literally thousands of lights. From horrendously cheap models that were tossed in as freebies when I bought other lights, to models that were obscenely expensive. Not a single one of those that has a tailcap switch (and that means most of the lights in my collection) has failed on me for no reason at all.
Not one out of thousands of lights. Latest light I got is a cheap, Made in China, 9-LED, red output cluster light running off of 3AAA cells in a battery-holder. A No-name light that was labeled "Carson." Worth = $1.99 retail. Comes with a tailcap switch. It works! It just works.
I have a handful of older Olight models. Including the first ever Warrior they released. All have rubber tailcap switches. All of them just work. Yes, things happen. But this?? This should never happen. My loyalty goes to companies that can get the basics right. Such as functional tailcap switches.
That’s what you get for buying a OLight lol
Clearly you got a defective copy. So many reviews on Yt. No one had your problem.
Did you get it replaced?
I sent in my original "Warrior Mini" when the recall came out and was sent my first Warrior Mini 2 a couple of weeks later. The light you see in the video is actually my second Warrior Mini 2 because my first had the same problems as the one in the video. I decided to send it back for a full refund and will be getting a different light soon. I sent the light in the mail 12/12 but haven't heard anything from them yet. I've had spotty communication with customer service until I was communicating with a specific CSR and had much more consistent communication with her so I just reach out to her when I have issues. Hindsight is 20/20 and had I known that this was going to happen, I never would have sent in my original Warrior Mini because I loved that light and had no problems with it. I did burn a hole in my pocket, but it was my fault because I didn't read the manual. After utilizing the lockout feature on the light I never had that issue again.
@@fishez17 Shrug. Perhaps OLIGHT had a bad batch of MM2's? Clearly there are several YT reviews and none have mentioned any problems with their copies. You seem to be the only one...and has made a YT video about it. Best of luck with your next light...THRULITE? NITECORE? Klarus? Wurkkos? :)
Maybe so. I only made a video though because Olight asked me to. I’m not sure which option I’ll go with going forward. I’m still doing some research.
@@fishez17 so please let us know what was the solution. Someday.. thx ! :)
I literally returned 3 Warrior Mini 2s because of this and other faults they were having, so I think it's a problem with a substantial number of lights.
im sure that Olight magnetic chargers wont start charging if the battery is only slightly under 100% and probably dont charge to100% to protect the battery.
i use a nitecore Ci4 to charge 16340 and 21700 custom olights.
thr magnetic charge is very imprecise on all my olights (5).
just send the light in for a new one and stop making it more dramatic. this isnt even an issue and i carry mine in a shop everyday.
You realise people like trouble shooting right? This is a helpful video for some people. If it's not helpful for you that's fine.