How to Reset Motorola Moto Z - Hard Reset and Soft Reset

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This is a video on how to perform both methods of factory reset on a Motorola Moto Z. Soft reset and hard reset
All models:
Motorola Moto Z
Motorola Moto Z Droid
Motorola Moto Z Force
Motorola Moto Z Play
XT1650
XT1635
Disclaimer - A factory data reset both hard or soft will erase all of your personal information on your device and return it to its out of the box state. You are doing this factory data wipe/reset on your device at your own risk. We are not responsible for any problems or technical difficulties caused from trying these techniques.

[@DrHenley]

THANKS! Rescued my wife's Moto Z last night. She's back up and running this morning! She was backed up to the cloud so it was relatively painless...once she remembered her password...LOL

[@sopranino1969]

Thanks. Worked perfectly on my Moto Z Play. Thanks!

[@shv90210]

Good video, really helpful for those who don't know how to initiate this process.

[@Mr_West_310]

This video definitely help out a lot!!! Love your content

[@mehmoodkhan1192]

Thanks bro my moto z hang but you are the best youruber

[@lisajohnson6269]

Thank you for sharing this video!! I did the soft reset and it worked perfectly!! 👍🙂

[@CasualSpaceNerd]

I know I'm probably the only person that had this happen to me, but if you thought he said, "volume button" (idk how I heard that) He actually said "volume up" which means you have to click the Volume up button and the power button at the same time. Not all of them. 2:31

[@kachna83etc]

I was about to rush to the store and buy a new phone. Man, you have saved me about 700$! THNX!

[@FawnGoldfish]

This was super helpful, thank you, I hope you have an amazing day

[@miketolley7133]

this guy is great he makes everything so easy for people that jnow nothing about phones

[@rogersthadeo2591]

Thanks buddy.. i solved a bootloop issue

[@ravinderbolangdy9013]

Terrific. Worked as advised. Very helpful and easy.

[@rdalitech]

Thanks for sharing this video bandle of thanks brother

[@emmanouilpapavergis2656]

Thanks a lot for the detailed instructions

[@bsmanzaman]

Hello, how can I return to the previous ROM system before updating

[@miked5728]

Thanks... My phone suddenly loss the ability to get wifi connections. I had to do the hard factory reset, but it now works!

[@sheryld101]

Thanks for posting this!! I was told the only way to fix my problem was to buy a new phone, and my 2 year contract isn't up for another 8 months. You saved my phone.

[@boscojoe987]

Saved me a trip to the Phone Store. Thankyou very much!!!

[@sandydurkin7602]

Very helpful! Thanks so much!

[@Z0Marshall]

Do you now how to fix the phone when you take the charger out it dies immediately by the way it's the same phone you have and please respond if can👍😌

[@melissarobles3201]

Thank you! You are awesome, my phone kept restarting on its own until I did this.

[@marxyoseflugtoo6638]

You're a phone saver bro! nice video

[@gabrielperalta9980]

My phone keeps reseting will this help

[@bjjukes4969]

Thank you.

[@ayeshajatt5715]

Thanks alot finally me moto z force is on because of you thanks

[@megamediker]

hey my friend thanks a lot, you saved my day!

[@elliegift6902]

Thank you the dilgelberry at Verizon told me I had to buy a new phone, this fixed it!

[@SergTech]

Awesome. Glad I could help!

[@Britneymphotography88]

Would this stop the freezing the apps? I get it once while the snapshot and Facebook

[@dhureshavarkouser5928]

I have a doubt to format
My phone
Do I need to do both

[@SeanCarchidiismrcarchidi]

Thank you! Very helpful!

[@brandychristina4144]

youre an angel! thank you for the help

[@ninalizette1981]

Thanks ❤😊

[@dustincollins8469]

This video helped so much

[@fuzzlebum1711]

thank you so much this was a life saver, you are the best. thank you, my phone was not turing on for almost an hour, thank you, my phone works now.

[@EXILEop11]

what can i do if its says sign into previously account which was added previously

[@mikepalmer8324]

Great video... Thanks so much

[@0UtterChaos0]

thnx for the clear instructions.

[@angegonzez6254]

Thank you for real bro over here down south in Texas thanks man best video help thumbs up bro

[@ANML93]

Gracias!!!

[@dankpanda6987]

Video helped alot, thx man

[@DJ-ru9qh]

thank you for the help you saved my phone

[@Big_LosF]

Good video. Works same for Moto z2 play

[@andrewheaton5320]

Thanks, nice walkthrough.

[@demi0758]

thank you so much

[@SergTech]

You're welcome!

[@lloydramos3510]

If I do this do I lose all my contacts and everything else or what do I lose

[@anthonybarraza9577]

Hi my screens off but my phone works the screen won't turn on. How many times do u press the volume down button to reset it?

[@deshawnaifill1639]

how to resolve an issue when it's stuck on boot mode "not factory"

[@heinz6045]

Thx

[@nishantgohil4714]

When the phone is reset & erase everything....does that make your storage space complete empty?

[@tenkayruanaya2554]

It really help me a lot man much thanks there is my like

[@RKoNaMa]

hello maybe u can make a video of all ringtones in this motorola model ?

[@BARTHVADER13]

I did the hard reset, but it just turned off and did not reboot, what can I do, coul you help me please?

[@KimKim-yz6gs]

thank you for this.

[@charleysturbos7320]

My z gets super hot and won't charge and only slow blinks the charge symbol. Any ideas what to do anyone? Thanks. Sucks by the way I've already turned one in for warranty for little virtical lines on it. Love the phoze but it seems to be sucking.

[@interproservice]

Have you changed battery to new?

[@muhammedmani2039]

Did all this but still mobile vibrates only at bootloader.

[@ElbecerroMendez1998]

Youre awsome

[@nidaimran431]

thank u thank you mannn... so much

[@chinamallisivakumar1486]

Really super

[@atulj.ravalshertha8277]

thankyou bhro

[@SergTech]

Youre welcome. I'm glad to help!

[@user-wz1zz8sj7d]

Comment flasher un appareil motorola Gk40

[@yusifkananhassan6163]

thanks was helpfull

[@psycho1194]

What can I do if I have a start up password and I don't remember it?

[@kane169]

Does this work for the Z4?

[@seasonsarecool]

It seems to, my z4 randomly went into this mode.

[@mard7569]

It didn’t work for me, when I got to do a little android guy I press the power button for one second and tap the volume up button and nothing happened.

[@DIYA_GUPTA.90]

Maine switch off kiya BT phir v safe mode ni ja rha.pllzz help.me in detail.plzz plzz

[@justinmack6351]

Big thanks for the video, I forgot my pattern, ouch

[@lorenzomascolo2120]

Merci beaucoup

[@cord3r023]

good shit bro

[@jummashah9599]

How to fix the bluetooth keep stopping problem in moto z force droid

[@lloydramos3510]

Is there anything I could do to just get rid of the password that I can't remember without losing everything

[@syedzahoorali1666]

Hi, My phone is not connecting to wifi what should I do? please help me out.

[@mairatabish9230]

same problem

[@tayyy___]

I'm stuck at wait for 24 hours😤

[@robertcastillo422]

My moto z force keeps freezing and restarting

[@mairatabish9230]

same problum

[@aaronshoyt]

hey man I got a question all my notifications quit working they don't it tries to play a sound but you can't hear it my ringtone works just fine but the notifications won't work at all can you help me out please

[@epsilonlivs732]

It won't delete all my stuff will it?

[@james8302]

Epsilon Lives it will

[@method4597]

im freaking out rn i had punched the corner of my screen as a joke cuz i was on vid chat with my friend and as a joke i would "punch" the screen and just now the screen started glitching and wont turn on and my dad will KILL me plz help

[@carriepasley4303]

did not work for my issue

[@arsalanhussain440]

bro my pubg mobile isnt working in this mobile pls give me solution for it

[@arsalanhussain440]

whenever i make a match making it come up with pubg isn't working

[@joeturtleneck2300]

thats bc you need a better phone. that phone doesnt have good processing power

[@sicfxmusic]

Dude disable the auto-rotation

[@rinkukohli4663]

Ha za😊😊😊👌👌

[@tommytutone7539]

Do yourself a favor.. Don't buy this phone.

[@suryabiswas340]

Thank you very much sir❤️

[@jtshitamba2577]

Thank you very much, may God bless you

[@HugoCassarotti]

thanks

[@car_guy03]

Thanks very much