My iPhone Won't Charge! The Real Fix From A Former Apple Tech.
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- เผยแพร่เมื่อ 1 ส.ค. 2017
- A former Apple Tech explains what to do when your iPhone won’t charge. There are four main components to the charging process: your iPhone charger, Lightning cable, your iPhone’s Lightning port, and your iPhone’s software.
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First, try performing a hard reset. This doesn’t always work, but it can occasionally fix the problem if your iPhone’s software crashed, causing it to appear like it wasn’t charging.
Next, we recommend trying multiple chargers and Lightning cables, inspecting each one for physical damage. If any one of the physical components in the charging process is broken or malfunctioning, then your iPhone won’t charge. Many times, the issue is caused by a cheap, “gas station” Lightning cable that’s not Apple MFi certified.
Also try cleaning out your iPhone’s Lightning port. If there’s any gunk, lint, or debris in the charging port, it can block your Lightning cable from making a clean connection to the Lightning port. We recommend using an anti-static brush, but if you don’t have one, a toothbrush will suffice.
Finally, try DFU restoring your iPhone. Make sure to watch our DFU tutorial! Watch our video about how to perform a DFU restore when your iPhone won't charge: • How To Put An iPhone I...
If your iPhone won’t charge after a DFU restore, it may need to be repaired.
To learn more, check our article to learn more about why your iPhone is not charging: www.payetteforward.com/my-iph...
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The real reason it's not charging is because Apple wants you to buy another one...
😭
Fr
Right
😂😂😂😂😂😂😂😭😭
ikr
I’ve had my charger for less than a month and it’s already stopped working. Brilliant. Thanks apple.
SAME THAT LITERALLY HAPPENED TO ME IT WAS BRAND NEW
Same here
Same thing here
have u been using it on charge?
Same
The fear you feel watching the video as the battery percent goes down and it's still not working 💀
Yes I have 20%
IT AINT FUNNY I GOT 12% LEFT 12!!
I got 16😭
Mine charges after i take it out and plug it back in and my heart SINKS everytime it takes longer than 30s 😭
I’m on 4% and it’s 11 at night help 😭😭
Y’all talking too much my phone finna die 😭😭😭 (comment your percentage)👇🏽
😂😂🤣
Frl I’m on 10% 😥
@@nicknamehermosalarryfan3975 I’m on 6
On 1%😂😂
Good luck y’all 😂😂
Every iPhone I’ve had has had charging problems as soon as it gets to about 2 years old. I’m convinced they do this on purpose with the software updates.
Mine is 6 years olds and it just stopped working
Its mostly because apple chargers last 3months before they stop working. also my phone is 6 years old and it has a really bad charging issue! If your iphone is on 50 percent or lower it dies. Its really frustrating and i cant just buy i new phone
My phones 2 years old that makes a lot of since
that's why I never upgrade it.. don't think the latest IOS are actually made for the older phones unfortunately
Mine just turned 2 and I’ve been having problems. I have to plug the charger in and out at least 10 times to get a charge. I’ve gone through at least 4 chargers this year!
I haven’t even had this phone for a year and it won’t charge 😭
Bro exactly
Samee😭😭
Me too
samee!! frrr :((
Same
Dude seriously I've looked and read so many places for fixing this issue!!! These guys are the ONLY ones that mention a HARD RESET and it worked! Thanks guys! Yes, I subscribed 😆
I stg I’m litterally about to throw my phone on the floor rn I’m getting so pissed off 🤬 someone pls help
My phone: *2%*
This guy: „uSe YoUr fLaShLiGhT!“
Me: **cries**
Glade I’m not the only one crying hear
You can use another phone for flashlight
I’m dying 😭
@@saqibjameel825 what if you don’t have another phone
I’m positive that the chargers only last like 3 months then they slowly die.
i agree they're built to break but if yours only last for three months you're just irresponsible honestly
rly bc my ipod cable from 2009 is still in perfect condition
Brandon Schneider that’s a whole different cable, and that was before apple was money hungry and lazy
Gualla Gzz ok, but i have most cables from every year I buy an iPhone as well.
Yep
Thanks! This was what I needed to know. Cleaning the charge port on my iPhone with a new toothbrush did the trick! And now to make sure I'm backed up...
Very useful and informative, but I would like to share my experience. My Iphone was charging, but the camera wouldn't be recognized by quicktime, keynote or OBS. I suspected it was software as their was no wear and tear on either of my apple bought cords and could be found in the finder. I did a reset of all settings in the settings of the iPhone and it did the trick! It was less involved than a DFU reset, but it worked! People trying it should be careful that they are only resetting the settings and and not erasing data, but it was only one click. Thanks for the video!
“The iPhone software itself”
*checks settings for update*
“This update requires at least 50% battery or to be connected to a power source”
.-.
Infiltratious ok
same lol
yes because if the phone dies while updating it will corrupt the system and ur data will be lost . whats the problem?? thats with any fone or tablet or laptop
bermudaguy03 bruh, the whole point of watching this video is bc my phone won’t charge. And you’re asking what is the problem? Big brain time
bermudaguy03 *phone
When ur watching this with 1%
Mines 4% :/:
@@user-rd1he1yc4c u alive
@@lauraavila8929 I’m alive..
I know how to fix it >~
@@user-rd1he1yc4c HOW DID U FIX IT PLD TELL ME
@@lauraavila8929 i just cleaned the bottom of the phone and it didnt work so i tried it again i keep charging but it work...BUT its stuck at lowbattery so..i rub the back of the phone or you can just do anything to make the back hot
AND I LEAVE IT FOR A MINUTE AND IT WORK
(Idk if this work to you)
I can’t thank you guys enough I worked perfectly you guys are professional
You helped a lot through this. Thankyou so much. My phone started charging after the steps you showed.
Thanks guys!! I'm stuck at work until Monday and I was panicking because my phone wouldn't charge and tried moving from outlet to outlet, changing the charger cord and block. Finally, I remembered to use the laptop and look for a solution! Your video came up and I'm a happy camper now! APPRECIATE YAL HELLA MUCH!!!!!!! Enjoy your weekend!
Q
I’m on 2% pray for me ya’ll 😞✌️
(Edit: yes my ipad is charged now since you gremlins continue to ask after 11 months lol)
You good now?🤣
@@lilviktor3107 guess not 😂
Shes not good-
this was 9 months ago what did you expect it to still be dead lol
Im on1%
This video is AWESOME! the hard reset is just what it needed. Thanks guys!
Thank you so very much for your most helpful video. Hard to believe how much lint can accumulate in the charging port
Thank you so much! I used a new toothbrush to clean the charging port and I was surprised to find lint in there. The connection is solid and my phone is now charging :)
Thank you so much for being one of the very few to suggest solutions other than hard reset, DFU, and recovery mode.
Thank you it worked had to clean the charging port! You guys are the best!
Thanks SOOOO much guys....the hard reset worked on mine! Before I used your " Magical" fix, there was a sliver of red on the left side of my battery thingy that shows on the top right of my phone, but right after the reset, it was totally GREEN! I don't understand how that worked, but who cares?? My phone is fixed.....I'm so grateful!!
Me: lemme just turn my charger around
*Charges*
Bruh-
I did that and still won't chare :(
@@carolineplayzroblox3539 what I do sometimes is curl the charger up and around the phone so it's bent upwards and sometimes that charges it, sooner or later though it does stop working, but it does work temporarily
Bruh saame
just did that rn and I feel like a dumbass 💀
THIS HAPPENED TO ME TOO HFMDKFK
Thank you gentlemen. You saved my life. I’m presently disabled, and was without a phone. The hard start worked. ❤️
So glad we could help!
Thanks guys, had the same issue with my I phone and I just found a mini brush to dust off any gunk/dust of the charger point at the bottom and it worked🙌🏾💯
Thanks. It was the the port. Another video suggested using a wooden toothpick to clean it out. Worked beautifully! But your broad explanatiion was a great base knowledge intro.
Thanks for the tips I almost wasted a trip to the apple store. Been struggling with charging my iphone for months now and now its good as new. Did a reset then cleaned the port with a tooth pick. I thought i had cleaned before but this time i cleaned harder and shined a light to ensure every bit of dirt came out. One less thing to worry about now :)
I’ve been having a problem on my phone for a couple of days where in some apps it won’t charge. Keep in mind this is an iPod. The hard reset worked great, thank you so much! You earned a sub!
4 years later and this video still helped me out, Apple store said buy a new one. you guys came in clutch. thanks a lot!
Thanks I got my iphone to charge again! Thanks so much. I love Apple and now help on line.
Thanks guys! The hard reset on my 6 did the trick - had to hold the buttons for a really long time and I thought it didn't work, but I put the phone down to watch the rest of your video, and it powered itself back up. Once it came back up, it started charging normally.
Omg thank you guys so much i went and did everything trying to get my iphone fixed but you guys actually helped
Thank Yall! Toothbrush was what my charging port needed! Yall are great thank you so so so so so much!!!
Thank you your explanation helped to restore my charging port. A million thanks
You guys are terrific. I did the first 3 steps with no results and then I went and got a clean tooth brush, cleaned the port and it was like magic. Glad I didn’t have to do the DFU fix. I was guessing what the initials stood for
Omg it worked bruh😂😂
Legend
Small brush and compressed air worked for me cleaning out charging port on 6s, found itty bitty tiny lint stuff. Checked with flashlight and magnifying glass, cleaning more until I saw nice shiny metal inside
Thank you! We are leaving on a trip today and thought we would have to buy a new iPhone! Your video has me operational in no time at all. Great tips and fun delivery!
@Chen Hee Foong bruh apple users really be like oh phone won't charge lemme BUY A NEW PHONE
Hard reset really worked!!! Thank you very much guys 👍👍👍
You guys are freaking legends ! I literally cleaned it out and bashed it against wood to take out the excess stuff and boom it’s working ! Thank you guys !
OMG I followed your instructions about holding down for 30 seconds and it worked straight away . Thank you both so much .I am so grateful to you both. You have helped an old lady who loves all the latest gadgets.I was cursing APPLE and wowed never to buy another Apple product .I have 7 Apple products
Thanks guys, you’ve saved my data.
Who would’ve known brushing the ins of an iPhone fixes it. Taking hygiene to another level. Cheers!
Easy to follow,good job,with good humor,thanks
yesssss thank you! all my iPhone needed was a hard reset! thanks so much! video liked :)
Thank you guys so much for the advice! My iPhone wasn't charging and after watching this I cleaned out the port and it's all good now! Huge thanks for the help!
Did the hard restart you suggested (volume up, volume down, side button). That worked. I wouldn’t have know that. I was trying with volume up and side button and that wasn’t working. Thanks for the helpful video!
Thanks, men! I enjoyed your ideas!
It worked! You guys were totally right about having to hold the reset for 20-30 seconds...way way longer than what Apple Support recommends. Winning.
I did that - it didn't help
ThAT WAS THE BEST PRESENTATION OF ANYTHING I'VE SEEN ON TH-cam. Easy to watch, you guys are light hearted and very clear and to the point. Thanks!
Thank you! This vid. helped me so much❤❤
Thank you for the hard reset info - it worked. Yay!
Whenever I plug my iPhone it would randomly stop and then I plug it again and it still works?
new port. try new cord first
Same that happens to mine too but now it wont work! I dont know what happened it just stopped out of no where when it was FINALLY charging and now i cant get it charging again.
My iPhone 6 wont turn on. While plugged in it only shows the low battery sign and that's it. Been left on charge for about 2 days straight and no response.
TheNextJeymar same problem .. did you get over this problem
I have the same problem. have you fixed it yet ?
sammmeee i bought it new and this happened what did you do??
Mine too But I fixed it
ROLAND sebuc how did you fix it??
Thanks a lot, this helped to resolve the issue!
OMG thank you so much I tried the hard reset and it worked I haven't opened my phone until today this is why I love this channel
Great to hear! Hope you subscribe! :-)
This is why my parents told me to stay with Samsung 😭
My Samsungs all died within 12 months, and the software sucked badly. Went to iPhone a few years ago and it's been awesome!
I know right. I'm using my samsung now that my iphone has decided not to charge.
Naaaaa Pixels are where it's at
Thats what i always say!
YESSSSSSSSSSS T_T
Hi great video and thanks a lot for the instructions on how to reboot.
I just want to share my experience after trying all your fixes.
Nothing worked on my cell phone and it didn't charge.
I took it to service and the problem was a defective battery that was changed under guarantee.
Anyway, thanks a lot for your advise guys.
Cheers.
Hard reset worked! iPhone 5s. I plugged it in and held two buttons down. Great!
yo im so thankfull for this video thank yall soooo freakin much ur a life saver
Great video guys, but the only thing you didn't cover was the male end of the charging cord. I had one that got gunk on it and wouldn't charge. I bought a new one, had it a week and the same thing happened. I then noticed in my vehicle if it is not put into a cup holder or some other thing to hold it, it drops to the floor. I'm in the northeast, so during the winter water is on the floor. I now will get a charger that is the one you recommended. I'm just hoping its not a chemical reaction to the cheaper charger.
Great video guys, very educational.
I simply cleaned it out and it charges like new again. This video was really helpful. 👍🏽
Thank you guys, it did really help me a lot, God bless you.
that's why you got fired from apple, y'all being so dramatic
lololol fun fact- thats how they train their employees. u should see the stuff on the training to be apple certified. "tiny scratch on battery" -throw whole fone away lol. they are taught to treat battery like a live grenade. pfft i bend,pry,smack those batteries around all day lol
@@bermyvlogger to be fair those batteries are actually kinda dangerous
Bahaha lol-
I had to explain what a hickey is after my daughter pointed out the one on dude’s neck lol
😂😂😂😂
XD
BAHSHAHSSERT
BHAHAHAHAHAHAAH
They gotta learn 🤷♀️
i love ur vlog and its so informative not to mention u guys looks awesome!!!!!
Thanks guys! You saved my old 6s plus that I refuse to give up. 👌🏻
Seems like I have to give up on that
:(
I have same
Great walk through. Was at 7% without the ability to charge. Kept seeing cable was not accessible. Well! It was dirty. Blow out the cable and block and it worked. Charge now 15%. Thanks guy!
Thank youuuu guys! You just made my old iPhone 5s come back to life after 2 years in my cupboard! Thank you!!! :)
Coco Rebelista cap
@@hydrogenszn9587 big cap :D
@@icecation3803 huge cap :3
Thank you. You guys are life savers
Thankyou very much for your showing how to clean charger .
I tried everything and couldn't get my iPhone SE to re-charge. Then I tried a LONG hard set like you suggested and it finally came back on! Thank you!
you guys a GEM! Thank you so much. I LOVE that you guys David and David to support dinosaurs like me. HAHAHA
Ty! My iPad is now charging I used a flash light in the charging port and then I plugged it in and it worked!
Hardrest was the key for me ! Thank you guys
thank you guys. Toothbrush saved the day. I'm ordering some of those anti static brushes from Amazon.
"THE REAL FIX is replace your cable, or clean your charging port"... Yea, you guys sound like MEGA GENIUSES.
I have 4 or 5 different USB cables. My iPhone knows when the cable is plugged in, but refuses to be charged! BTW, I also have a Samsung, no problems!
Nah mine I notice the charging port is kind of lose bc when I put my new charging cable in the port it feels lose and it comes out easily it didn’t use to be like that before don’t know how it became lose
@@brolyassasin8354 OMG SAME!!!
Want
zeeshan adnan yeah it sucks it stills charges but I have to leave the phone still for it to charge if I’m holding it the cable will sometimes come lose I hate it
Nice thanks I am going on a trip and this helped a lot!
great video, it worked for me, fluff and non apple cable was the problem, used the makita 18v battery accessory to charge
Awesome, thanks guys!!
Thank you so much!!!!!! My old iPhone 5s is getting old and is giving me problems but other wise works fine I wasted 25 minuets trying different things and the hard reset fixed it lol but it works now thanks!
Liftmasterdoorman same how did you fix it
Michele Stone a hard reset was the last thin I did but I also took a q-tip with a plastic handle and cut it at an angle to fit in the charging port then I put isopropyl on the q tip and that fixed it
I have iPhone 5s it's awesome aren't I right
ಜ್ಞಾ
Danyel plays sell it to me i will give you 2 dollars
Thank you very much your a life saver I'm definitely subscribing
Thanks, guys! Very helpful.
lol if u need your phone to remember your sons birthday.. #ReEvaluateLife
You could have replied instead of posting a seperate comment you know?
EDIT: Sorry I confused this with another comment.
Ryan H LLOOOOLL SAME
facts
LMAOOOO
Reminding! Silly!
The main issue is that apple replaced the old charging/usb port wich was with iPhones up to iPhone 4 with a new port, which while compact is flawed and really not up to the job. If I ever decide to switch to android or windows phone, it will most likely be for reliable charging - not for the software or other hardware.
android does have reliable charging
You guys are a real lifesaver thank you (:
the reset works - thanks for the tip !
OMG,OMG, OMG - thank you!!! You both are lifesavers/phonesavers! Used toothpicks to clean and clean and clean out port… Still wouldn’t work, but I had a feeling the port was gunked up as the outside of port looked like a greasy car part.😱 Blew into port a few times, pounded phone on counter and, voila!, my ancient iPhone 5S has arisen from the dead 💀 Thank you, gentlemen!!!🙏🏻🙏🏻🙏🏻
Lol
gentlemen
Than you! Perfect help for me and my iphone 7!
Here it is, 4/12/23 and your video saved the day. Thank you!
Thanks. The DFU reset did the trick! ...and I'm sure the cleaning helped too! iPhone 6s
Y'all just saved my iPhone 😭 it was on four percent!! It's charging now up to 8% 💕
LUCKY U
MINES NOT EVEN WORKING
Zeeshan I smashed the end of a Qtip and took some of the fuzz off and swabbed the port and it started charging
Mine is just DEAD :/ (crying in a corner while typing this from my laptop)
Thank you so much there was dust in my charger and I cleaned it out
Thank you so much you just got a new subscriber ✌️
Thank you so much I just hard reset and it worked straight away thank you so much
Thankyou dear @payette forward team for the solution. My iphone 6 plus got switched off after battery drain. When connecting the charging cable, the phone was not charging. Hence i resort to solution given in the video step by step.. worked fantastically.. in my case.. the problem was in the charging port of the phone..lots of dust was covered inside. I cleaned the ports with a brush as shown in the video..also my cable was destroyed as shown in the video..changed the cable..now iphone is charging fantastically..thank you for the solution!!
My phones at 1% IT STILL WONT CHARGE IM ABOUT TO CRY
How bout know
@@MMAJAY. figure it out yourself.
@@nmg_venom1132 🤨
Same
Mine died
Oh my god, thank you. Life saver! My phone was at 10 percent, so I plugged it in. 30 minutes later, it’s still on the charger at 10 percent and I started to panic. I searched up what to do and found this video. I did it, plugged it back in, and it worked! Thank you!!
Did you update your software and hard power off??
@@audriedelafuerta898 Thing is I got a new phone-
Thank you so much! I think the (new) toothbrush trick worked!
I clean it and it simply worked!!
Thank you
I missed my sons birthday because I couldn't get the calendar app open haha I hope not
LOL HE FORGOT HIS SON BDAY LOOOOL
LMAO
fr tho haha
who even uses the calendar app
you missed your sons birthday because you're a bad parent