What to do if you get a flat tire in your Tesla!

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  • เผยแพร่เมื่อ 15 พ.ค. 2024
  • Buying a Tesla? Use my referral code to get 1,000 miles of supercharging credit: ts.la/raj92500
    This is my second nail in a tire/flat I have had in just shy of 2 years of owning the car. But Teslas don't have a spare tire, so how easy is it to get your vehicle fixed? Pretty damn easy.
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ความคิดเห็น • 642

  • @TeslaRaj
    @TeslaRaj  4 ปีที่แล้ว +50

    While I thought it could be repaired I am no tire expert and so I followed what the tech recommended to be safe. I know yes the tires are expensive. However if I had non OEM tires then Tesla would take a lot longer and are required to replace 2 tires at the same time rather then just one. Benefit of sticking to OEM is ability to just change one tire and convenience of using Tesla Roadside Service for a quick and easy fix.

    • @isthatatesla7191
      @isthatatesla7191 4 ปีที่แล้ว +6

      Close to edge usually isn't repairable. Not sure the measurement.

    • @rcole1175
      @rcole1175 4 ปีที่แล้ว +6

      That screw is about 1" from the edge. Better to spend $300, than 10 min. putting a plug in it. How many miles on that tire? Would likely last until it was time to change them all.
      Of course with all of your TH-cam money, you can afford it.

    • @rhyschiu
      @rhyschiu 4 ปีที่แล้ว +3

      Hey Raj, why is it ok to replace only 1 tire if you have oem tires?

    • @jonathan6665
      @jonathan6665 4 ปีที่แล้ว +1

      How did you get red brakes?

    • @JamesHeyneman
      @JamesHeyneman 4 ปีที่แล้ว

      Performance models have red calipers.

  • @stupidas9466
    @stupidas9466 4 ปีที่แล้ว +29

    Having no spare and no cell service is great! Happened to me. I just loved it. Best day and a half i ever spent!

    • @aycc-nbh7289
      @aycc-nbh7289 3 ปีที่แล้ว

      What did you end up doing? Did you end up doing something the Mythbusters did?

    • @mullman
      @mullman 3 ปีที่แล้ว +1

      Been there, but not in a Tesla. Just enjoy the adventure.

    • @Vergos001
      @Vergos001 2 ปีที่แล้ว +5

      I will order a spare before I take my Tesla on a road trip. 400$ for peace of mind is worth it

    • @UniversalDust
      @UniversalDust 2 ปีที่แล้ว +2

      @@Vergos001 apparently the spot where spare tires are kept in other cars is not big enough in the Tesla. You'll have to forfeit regular trunk space

  • @danielrichards9138
    @danielrichards9138 4 ปีที่แล้ว +127

    I can't see having a car without a spare and the ability to change it myself.
    I know there are people who haven't a clue how ,but there are those of us who do and can.

    • @dzerres
      @dzerres 4 ปีที่แล้ว +8

      agreed but you need to stop shaking your fist at clouds. This is the future of all cars. First it was the donut and now they just skip it altogether. Until someone actually stole it overnight from my driveway, I had my 20 year old Dodge Dakota's spare on there the whole time and never had the occasion to use it. I'm sure after 20 years the thief will find out the tire is useless. I'm hoping Tesla will be the first to provide those cool looking airless tires on all of the vehicles shortly. It would set off Tesla from the pack - AGAIN.

    • @tyranelewis7763
      @tyranelewis7763 4 ปีที่แล้ว +5

      @@dzerres that airless tech has been developed and tested. we now need a manufacturer to do as you suggested. that would be another nail in the coffin of leading the industry. and even more of a maintenance free automobile

    • @ItsBinhRepaired
      @ItsBinhRepaired 4 ปีที่แล้ว +9

      Then buy another wheel and keep it in the trunk. You probably can't use a smaller wheel though because of the weight of the car, so that'll take a lot of trunk space.

    • @danielrichards9138
      @danielrichards9138 4 ปีที่แล้ว +3

      I could really see them on the cybertruck, afterall , Elon said that the cybertruck was going to Mars and that's one place you dont want to get a flat, not to mention the moon.

    • @ItsBinhRepaired
      @ItsBinhRepaired 4 ปีที่แล้ว +1

      @@danielrichards9138 mars will be an unmanned vehicle. There will be nobody to replace the tires, so a spare will be useless. They'll be more likely to use airless tires. The gravity is different there, so tire pressures will be different. There also aren't any nails or things that are likely to puncture the tires there, so other than replacing worn out tires, not sure what they'd do with it. On Mars, they'll most likely use a smaller battery pack with solar for weight reduction, though it'll be lighter on Mars regardless.

  • @logitech4873
    @logitech4873 2 ปีที่แล้ว +48

    I do tire repair professionally, and as many others have mentioned this could easily have been fixed, and the fix would have outlived the tire.
    This was NOT too close to the sidewall.

    • @wally123ish
      @wally123ish ปีที่แล้ว +7

      They have to pay for that expensive truck somehow. :)

    • @morpheus3190
      @morpheus3190 11 หลายเดือนก่อน +2

      Agreed, that seems like it was repairable. I would have driven it to the local tire shop and gotten it patched for $25 as opposed to spending $374 for a new tire.

    • @MrD215
      @MrD215 10 หลายเดือนก่อน

      I was going to say the same same. He was scammed.

    • @CharlesWoods360
      @CharlesWoods360 6 หลายเดือนก่อน

      @@MrD215we were scammed, a planned puncture, it’s an advertisement!😂

  • @Sed1676
    @Sed1676 3 ปีที่แล้ว +10

    I had a very similar experience after owning my Model 3 Performance for a few days. Hit a pot hole in a rural area. Tire couldn’t be fixed due to sidewall damage. The mechanic arrived within the hour, offered me some cold water and I was on my way in about 25 minutes. Tire price was comparable to what you would pay elsewhere. All in all it was a very pleasant experience.

  • @brapozo9671
    @brapozo9671 4 ปีที่แล้ว +161

    when I get a flat tire I usually just go straight to the dealership and trade in the car

    • @diytwoincollege7079
      @diytwoincollege7079 4 ปีที่แล้ว +5

      Ok Millennial. Then call 40 people and post about it on social media, right?

    • @CoRektOh
      @CoRektOh 4 ปีที่แล้ว +15

      @@diytwoincollege7079 I think he's being facetious and snarky. lol

    • @babyyoda8195
      @babyyoda8195 4 ปีที่แล้ว +8

      I will at least wait until it needs a carwash

    • @thedoctorate
      @thedoctorate 3 ปีที่แล้ว +1

      😂😂😂

    • @rdross80
      @rdross80 3 ปีที่แล้ว +1

      I used to work with a guy who would trade in his car when it was time for the first oil change. He did this so often, and lost so much value on his cars that he was always way underwater on the loans. It got so bad, he had to take a second mortgage out on his house. Yeah, he was an idiot. He wouldn't even try and haggle with the dealership on getting a deal. No one understood what was going through his head.

  • @Tomrryaniv
    @Tomrryaniv 4 ปีที่แล้ว +8

    Thanks Raj. I always wondered how that would work since we don’t carry around a spare tire like most other cars have. Great info.

  • @omarcardenas1697
    @omarcardenas1697 4 ปีที่แล้ว +19

    Thank you Raj for your video. This is exactly the way it all worked for me in Tampa. The only thing that we all need to know is that there is another possible outcome from this. When the service truck replaces your tire with a loaner, you can tell them that you want to keep your damage tire and then you take it to a tire center of your choosing and have them sell you a new tire. Then, within 3 days, you return the loaner tire to Tesla. This way, you can save $$$ even when you replace the tire for an identical one.

    • @manaktala2
      @manaktala2 ปีที่แล้ว

      Great idea. I give my $ contribution 😅

  • @rerschik
    @rerschik 2 ปีที่แล้ว

    Thank you SO much for posting this. I was just looking at tire repair kits, jacks, air compressors, etc.

  • @LordLoMR2
    @LordLoMR2 4 ปีที่แล้ว +8

    I had the same thing happen. I just patched it with a $10 tire patch kit from autozone. It was losing air the first week, but after some 0-60 runs it sealed itself up. 15,000 miles and patch still holding! If it’ll hold for another 10,000 miles I’ll be happy as it’ll be time for new tires then.

  • @16UE
    @16UE 4 ปีที่แล้ว +5

    I had the exact tire puncture (drive front, about the same location on the tire) on my Model 3SR+ in August 2019, except that the tire was able to maintain air pressure. I called Tesla roadside and after they confirmed that the car was still driveable, they recommended that I visited the service center right away. The next day, I dropped by the Tesla Fremont SC without an appointment. A service advisor inspected the tire and told me that they would not fix it but he also asked me to go to Les Schwab Tires as he sent another Model X customer there the day before. Les Schwab patched the tire free of charge and it had been six months since. The tire has been holding up well.

  • @CenTexAg
    @CenTexAg 4 ปีที่แล้ว +35

    My wife has a model x and realized there was no spare when she got her first flat. Had to have it towed to a discount tire which Tesla covered because it was under warranty. We later found the same size rim/bolt pattern so we can change out a flat quickly and not have to wait on someone else to show up. Plus if your not around a major city good luck finding a service company within an hour and a 20” tire in stock. Still a great informative video!

    • @barberenforcement172
      @barberenforcement172 3 ปีที่แล้ว

      Where did you find the spare?

    • @CenTexAg
      @CenTexAg 3 ปีที่แล้ว +1

      @@barberenforcement172 EBay then had a used 20” tire mounted on it.

  • @smr32061
    @smr32061 3 ปีที่แล้ว

    Thanks for sharing this experience with us. Very informative. Tesla is amazing! I can't wait to get my Model Y later this year.

  • @fernandosgrajales
    @fernandosgrajales 3 ปีที่แล้ว

    This video was AWESOME. I don't own a Tesla yet (still debating if I should get 3 or Y) and I was deeply concern about the lack of an emergency tire. Now I'm two times more excited. Thank you.

  • @stephanieroberts1394
    @stephanieroberts1394 2 ปีที่แล้ว

    excellent content. I wondered what to do in case of a flat other than going the traditional route which you mentioned. I like the Tesla service for sure.

  • @hoangakahowie
    @hoangakahowie 3 ปีที่แล้ว

    This video does give me clarity about this sort of situation I am definitely getting a model 3 in near future

  • @jeffreymagni1272
    @jeffreymagni1272 4 ปีที่แล้ว +4

    Had to use this service twice. Just recently it was the exact same experience as TRaj. About year ago was a little different. Prices about double compared to say America Tire, but there is the convience factor as well to consider. Would use service again, but I'm looking into getting a spare tire too. With spare I can be back on the road in half the time... easily. Also consider that if you do not have cellular service you are really SOL.

  • @niranjas6163
    @niranjas6163 4 ปีที่แล้ว +7

    Going through exact same screw on my left rear though and same $$ tesla can’t fix but you damn lucky to have had tesla mobile fix - in my case had to go through loaner tire for about a week and finally have my appointment to go swap for a new one .

  • @TheTechofTech
    @TheTechofTech 4 ปีที่แล้ว +2

    Thanks for documenting your experience. Our Model 3 is the first vehicle I’ve ever owned without a spare. I’ve gotten enough flats over the years to know your experience will be mine someday. Here’s hoping I’m the one driving and not my wife and that Tesla Raleigh can loan me a spare so I can take my tire myself to Discount Tire for repair or replacement.

  • @shannon6876
    @shannon6876 3 ปีที่แล้ว +3

    Inflate tire to full with a portable inflator (I always have one in my car) and then drive it to a tire shop. That kind of repair can be done in an hour or less for $20 to $35. And I have been through enough tire punctures to be extremely skeptical of anyyone who says that puncture couldn't be repaired, because the screw was going straight into the tire. I also carry a can of FixAFlat in my car for cases when an extended drive to a repair center is required. I'm betting that my way is as fast or faster, and as cheap or cheaper. I would only call for roadside assistance if all self service options failed. $374 is almost a full set of 50k mile tires on my current vehicle! My last set of such tires was just over $400 after tax and installation. I'd rather spend that money on something other than "a tire". But I do appreciate the video.

  • @KineticEV
    @KineticEV 2 ปีที่แล้ว +1

    Man that is great. I'm in the market for an EV and Tesla has moved to the top of my list. I thought having access to their charging network and over the air updates was impressive. This is so on point.

  • @m3Tesla
    @m3Tesla 4 ปีที่แล้ว +10

    I also had a great experience with Tesla roadside assistance when I hit a pot hole and took out 2 tires and 1 wheel. My car had to be towed and Tesla got a tow truck there in about 1 hour and I was not charged anything for the tow 🤑

  • @thebreakofdawnzinaz2898
    @thebreakofdawnzinaz2898 3 ปีที่แล้ว

    What a great video. I have not watched another video with this info. Thanks Raj

  • @drcronaldo
    @drcronaldo 3 ปีที่แล้ว

    Awesome Raj. As Always you post videos we need..
    Thank u

  • @H3LL0SP8C3
    @H3LL0SP8C3 4 ปีที่แล้ว +1

    Wow!!! Awesome and fast service! Can’t wait to get my own Tesla!!!

  • @rc51bigdaddy
    @rc51bigdaddy ปีที่แล้ว

    Just watched this video. Super useful as I just bought a Model Y and was wondering about what to do in case of a flat. Now I know! Thanks!

    • @TeslaRaj
      @TeslaRaj  ปีที่แล้ว

      Appreciate you!

  • @gailalfar9752
    @gailalfar9752 4 ปีที่แล้ว +1

    I love this video, and I love how you made it so relatable. It seems like everything weird happens after we drop our kids off at school. There are so many unique and different things about Tesla. Your videos make things easier, with an already amazing vehicle 🚗! (p.s. I have a white M3 too & I 🧡it!)

    • @TeslaRaj
      @TeslaRaj  4 ปีที่แล้ว

      Gail A. Appreciate the kind words Gail

  • @royjamescrossley3671
    @royjamescrossley3671 3 ปีที่แล้ว +31

    I’m confused, the screw was well inside the tread area, but then it was on the sidewall?

    • @Blarmoshlashkin
      @Blarmoshlashkin 2 ปีที่แล้ว

      The sidewall wraps around a bit. It’s not just the side if the tire.

  • @mitchellbarnow1709
    @mitchellbarnow1709 4 ปีที่แล้ว +1

    That truck is incredible!

  • @georgeroukas7399
    @georgeroukas7399 4 ปีที่แล้ว +2

    I didn’t realize Tesla would fix the tires with a mobile unit, so i took my flat to a nearby Tire Pros tire center. Though the nail was in the center of the tread, they told me the tesla tires can’t be repaired (because of the foam inside) and I’d have to replace the tire. After adding on a warranty they didn’t tell me they were adding, they charged me $425 for the new tire plus warranty. AND they gave my personal information to Carfax, including my name, email, VIN, etc. Moral of the story-if it’s a problem with your Tesla, keep it with Tesla. Raj: thanks for posting this. I wish I’d known!

    • @WoodHughes
      @WoodHughes 4 ปีที่แล้ว +1

      George Roukas So, you’re saying NO Tesla OEM tire can be fixed? That’s CRA-CRA!!!

    • @mitchellbarnow1709
      @mitchellbarnow1709 4 ปีที่แล้ว +2

      George Roukas What a racket! That tire should’ve been plugged.

    • @zoiks6631
      @zoiks6631 4 ปีที่แล้ว +3

      A tire place also at first didn't want to patch a tire for my Model 3, but I talked them into it. The total cost was $20, and several months later, I've had no further issues with the tire.

  • @pshayes
    @pshayes 3 ปีที่แล้ว +22

    I swear, that "sidewall" area tire shops keep defining is getting closer and closer to the middle of the tire. It used to be physically on the side of the tire. Now two inches in can still be defined as "sidewall". They know if they call it sidewall, you're forced to make a choice to either have them replace for $400 or waste your entire day to head to WalMart or most tire places to get it patched for $25 (or free at American Tires).
    I swear the sidewall will be in the middle of the tire in 10 years.

    • @JeanPierreWhite
      @JeanPierreWhite 2 ปีที่แล้ว +1

      Look at 6:42 The damage to the inner sidewall material is clear. Its not the shops definition its what is on the inside of the tire. Blame the manufacturer for building such a large shoulder on the tire, not the tech who examined it.

    • @wally123ish
      @wally123ish ปีที่แล้ว

      My tesla has a slow leak on one tire. I am going to replace tires next year so I am so far living with it. I really want to throw in some slime but I am afraid of it coagulating with the inner foam lining. :(
      Any thoughts? Let me guess, throw money at it?

    • @JeanPierreWhite
      @JeanPierreWhite ปีที่แล้ว

      @@wally123ish The foam will prevent slime from working well. Get it patched, discount tire will do that for free.

  • @danshellist
    @danshellist ปีที่แล้ว +1

    I'm in Houston. I had a slow leak. Found the nearest Discount Tire store by asking for it using the button on the steering wheel. The car showed me a Discount Tire about 3 miles away. Went there and told them my problem. I waited about 30 minutes for them to get to me. They found a large piece of glass that went through the tire. They repaired it and brought the car around. I asked how much I owed and they told me they don't charger simple leaks. I 've driven for 2 months now with no problem. A delightful experience. Thanks Discount Tire!

  • @gottuso
    @gottuso 4 ปีที่แล้ว

    Thank you! Beats also getting up-sold for two or four new tires if you went to a shop

  • @stephenwilson7025
    @stephenwilson7025 4 ปีที่แล้ว +3

    Hey Raj, little over a week ago I had a similar situation with a nail in almost the same spot on the L/H rear Michelin Pilot Sport 4S Tire. I thought it could be repaired. Thank goodness I wasn’t losing air pressure. However; after taking it to 2 different America’s Tire Shops, I was disappointed it couldn’t be repaired. Using the Roadside Assistance on the Tesla App, uploaded pictures and quite quickly a Tesla Rep contacted me. Unfortunately, Tesla couldn’t repair the Tire, so had to purchase a new replacement - not a cheap Tire I might add. However, Tesla Mobile Service was prompt, professional & saved the day!

    • @richardzx9
      @richardzx9 4 ปีที่แล้ว

      You can buy a ‘tire (tyre) plug repair kit’ off eBay and repair it yourself in 5 minutes. As long as the hole is in the tread not the side wall then you’ll be fine

    • @frankenfoamy
      @frankenfoamy 2 ปีที่แล้ว

      Times have changed....did not have service truck so the offered to flatbed it to service facility but could not give a fix time as the do not have tires in stock and don't have an ETA when they will.

  • @joshualkessler
    @joshualkessler 4 ปีที่แล้ว +1

    This just happened to me here in Honolulu. Actually contacted roadside assistance with the app. Received a call from a tow company within 5-10 mins and they were here within 30 mins to tow the car with a flatbed. Rode with the driver to the Tesla service center and was in and out within an hour. Cause of the flat, like Raj's, was a screw - but mine was thankfully repairable. $70 later, I am back on the road. Not sure why they went with the service center option instead of the repair vehicle, but I imagine it has to do with scarcity resources on the island. All in all a good experience.

  • @bobbiehoward780
    @bobbiehoward780 4 ปีที่แล้ว +26

    Thank you SO much for posting this. As an older female, I dread getting a flat tire. Really appreciate being shown what one does when this happens.

    • @isthatatesla7191
      @isthatatesla7191 4 ปีที่แล้ว

      If you haven't had one yet Bobbie, you're golden!

    • @suprajzturbo85
      @suprajzturbo85 3 ปีที่แล้ว

      Run flat tires are a good option but are pricey.

  • @ericjarvis3051
    @ericjarvis3051 3 ปีที่แล้ว +1

    Carry a repair kit with mini compressor. Slime makes a good all. In one kit. It's easy and saves both time and money. Plus it's nice to just know how to do stuff on your own. Could been back on the road in 20 minute's. Really is easy to do.

  • @davidherringgo
    @davidherringgo 3 ปีที่แล้ว

    Wow thanks for showing pictures of the Tesla tire repair truck that was impressive.

  • @thomasjacques5286
    @thomasjacques5286 4 ปีที่แล้ว +2

    that's on par to AAA I used several months ago when my GMC Acadia picked up a nail on a road trip 400 miles from my house.

  • @michaelrbodner
    @michaelrbodner 4 ปีที่แล้ว +13

    Literally did this a few days ago with my wife’s car. Fortunately her car was drivable and the leak was very slow. Same exact spot in the tread.

    • @TeslaRaj
      @TeslaRaj  4 ปีที่แล้ว

      did you repair or replace?

    • @michaelrbodner
      @michaelrbodner 4 ปีที่แล้ว +9

      Tesla Raj we were able to fix it for $20

  • @DirtyTesla
    @DirtyTesla 4 ปีที่แล้ว +8

    Wow that was a pretty great experience if not a bit expensive

    • @TeslaRaj
      @TeslaRaj  4 ปีที่แล้ว +3

      agreed. great experience that didnt require me to talk or come out to my car at all albeit expensive oh well.

  • @LOVEthatRR
    @LOVEthatRR 3 ปีที่แล้ว

    This is awesome, I thought I was going to have to call today. Had some weird vibration on my 2 day old car

  • @divobravo3133
    @divobravo3133 3 ปีที่แล้ว +1

    Amazing. I hope we get that service in New Zealand.

  • @glitas
    @glitas 2 ปีที่แล้ว +1

    Same thing happened to me. Since I already had a second set of tires from Costco, I just pumped up the tire and slowly drove it to Costco tire shop. With the road hazard warranty, the new tire was under 100 bucks. Done in an hour...

  • @zaferroni
    @zaferroni 4 ปีที่แล้ว +2

    Great job hope it works as well here in UK

  • @walterlimbacher4264
    @walterlimbacher4264 4 ปีที่แล้ว

    Great information....Good to know before it happens. thanks for the video.

  • @voxelmaniam
    @voxelmaniam 4 ปีที่แล้ว

    Probably not going to be quite this quick where I live in rural southeast Iowa but good to see what is possible.

  • @jasons7044
    @jasons7044 3 ปีที่แล้ว +1

    I keep a tire patch/plug kit....also a slime/ compressor kit...a scissor jack ( good luck using a plug kit if its flat on the ground)....have tesla service and roadside assistance through my insurance

  • @davidr3246
    @davidr3246 4 ปีที่แล้ว

    Great video. Thanks for posting.

  • @dirtlint8311
    @dirtlint8311 3 ปีที่แล้ว

    This is great. Thank you for the videos

  • @DouglasBirk
    @DouglasBirk 4 ปีที่แล้ว +1

    I've tweeted a picture at @LifeMiddie of the loaner tire/wheel I got (I had 18" Aeros on my car). Total time I waited was 90 minutes. Great experience!! And yes, we have a local Service Center within 15 miles of our house and where the flat occurred. And fortunately, repairable for $70

  • @ajtrvll
    @ajtrvll 4 ปีที่แล้ว +4

    Great video and service by Tesla! Although, I was surprised Tesla Roadside Assistance call center closed the ticket when it was handed off to the mobile repair team

    • @ruirodtube
      @ruirodtube 4 ปีที่แล้ว +2

      Alexandre J. Tourville, I was wondering about that too. The instructions should be to close the ticket only when the customer reports it solved. Alternatively if the repair guy reports it solved.

    • @herbfellows6435
      @herbfellows6435 2 ปีที่แล้ว

      @@ruirodtube Yes, that's SOP in good customer care. The original recipient of the call, the person of first contact, takes ownership of the problem until it's resolved.
      Otherwise, it becomes open to the blame game if the shit hits the fan.

  • @mrktm65sx
    @mrktm65sx 4 ปีที่แล้ว

    My experience in rural NC was different than Raj's Bay Area experience. When I had a flat late one night, the Tesla mobile service guy texted to say they would have to put my car on a flatbed and take it to a service center in Charlotte (an hour's drive away). No offer to fix the tire. I said never mind and gently drove the car a half-mile to a Discount Tire, where I left it overnight (I was close enough to home that my son picked me up). Another thing; the Tesla branded $85 tire repair kit did not work when I plugged it into the 12V outlet! Still love the car though!!

  • @kennyfordham6208
    @kennyfordham6208 3 ปีที่แล้ว +79

    Man, you were ripped off. That screw damage was repairable. Most places could have repaired it for about $20.

    • @clubtessie6812
      @clubtessie6812 2 ปีที่แล้ว

      but who wants to go there?

    • @edwardmascari4661
      @edwardmascari4661 2 ปีที่แล้ว +4

      He’s a dope!
      Who wants to go there? To save money!

    • @jharvey5067
      @jharvey5067 2 ปีที่แล้ว +2

      This.

    • @garyreichert808
      @garyreichert808 2 ปีที่แล้ว +8

      I had the same situation with Costco. They didn’t want to repair it since it was on the last strip of tread and they deemed it unsafe to fix. I ended up going to a small tire shop down the street and they patched it for $15. This was on a Yukon.

    • @flamingoreo1440
      @flamingoreo1440 ปีที่แล้ว +3

      No because Tesla has a special tire

  • @StevenJohnson737
    @StevenJohnson737 4 ปีที่แล้ว +1

    Had this happen to my model 3 a month ago. I live in a major US city 30 mins from the city center and the roadside tire repair vehicle wasn’t available in my location so they have a 3rd party company who is Tesla trained come and install a loaner tire and rim. It’s the same tire and rim that was on my car but they intentionally discolor the rim with paint or stickers so that you are more likely to come back immediately after your tire is repaired. The 3rd party company takes your tire to Tesla for evaluating if it’s repairable. I was told the screw needs to be on the middle 3 treads (It was). You then have to make an appointment via the app. Usually takes 2 weeks in my area. And then you go in to swap out the tire and pay for the repair service. I was told if the tire was not repairable that you have to pay the full cost of the tire because it’s not manufactured by Tesla thus not covered. Take what you would think that tire costs and multiply it by 3. They are extremely expensive!

  • @10melvis
    @10melvis 4 ปีที่แล้ว

    Great video. I've only used mobile service and had great results. Wondered if roadside service is the same and it appears to be.

  • @johnnysokko2004
    @johnnysokko2004 3 ปีที่แล้ว +1

    Got a flat tire yesterday. Since I drove it from the freeway to the off ramp, I think I caused damage to the tire. Tech recommended replacement. Waited two hours and paid $343. Tech was great but wait was a little long. Not his fault as they need additional techs. It’s a Tesla Model 3 with 19” tires. Stay away from the 20” size tires as potholes destroy those.

  • @mortchad
    @mortchad 4 ปีที่แล้ว

    Great vid and great educate all of us!

  • @motofan16
    @motofan16 4 ปีที่แล้ว

    Thanks for the video. Looks like that charged for the new tire, didn't they? Was there a labor charge as well? So they don't have anything like road hazard insurance like many tire places offer, do they?

  • @johng5529
    @johng5529 4 ปีที่แล้ว +11

    had a similar experience when my drivetrain blew on the interstate heading to a funeral. They picked it up within an hour or so without me needing to be there. Offered me any car to drive in the meantime but I was 2 hours from the service center and I'm sure if I'd asked they would have brought me one. 4 days later flatbed dropped off my repaired model 3. Happy with the response considering the guy I spoke with was really more concerned with getting me to the funeral than the logistics of getting the car fixed which was awesome and much appreciated. BTW, I keep a tire repair kit and pump for when that day comes for me

    • @johng5529
      @johng5529 4 ปีที่แล้ว

      BitwiseGuy haven’t heard of others going so not really an issue. I just got lucky I guess lol

    • @donbrloks3959
      @donbrloks3959 4 ปีที่แล้ว +1

      How much did that cost?

    • @johng5529
      @johng5529 4 ปีที่แล้ว

      @@donbrloks3959 $0.00 - Nuttin'. Drivetrain is under warranty. They even offered to get me an Uber/rideshare for free but we already had relative nearby. Great service I must say

    • @stupidas9466
      @stupidas9466 4 ปีที่แล้ว +1

      John G If my newish ice vehicle broke done i would be livid. Good thing that's never happened. And no, it isn't rare for teslas to leave you stranded. They have the worst reliability of ALL major car manufacturers. And once these vehicles become older and break down even more, and the warranty is no longer there and the astronomical repair bills have to be paid by the owner, i'm sure they'll realize...WAIT! What am i talking about, tesla owners have shown so far that they are unable to see the truth before their eyes. They'll just hand wave it away and say "they fixed it in only two weeks and it only cost me $9,000 bucks!"

    • @johng5529
      @johng5529 4 ปีที่แล้ว +1

      @@stupidas9466 Guess you've never owned a BMW 3 series or a Jaguar, lol. Not sure where you're getting they have the least reliability of all major cars. Did you read something from back in 2018 when they were ramping up the Model 3? Motor Trend and Consumer Reports wouIdn't rate it so high if it sucked. I suggest at least renting one for a few days. I'll never own a gas car as a primary driver ever again. If I need a truck, I'll rent a truck. But I'm sure not going to buy something that gets 16-20 MPG just to have something to haul stuff when my friends ask me to help them move. I get 133 MPGe. 2 main moving parts. No emissions crap. No coolant, O2 sensors, fuel injectors work from crap gas, hoses, catalytic converters, oil changes, air filters etc. Just wiper blades, washer fluid and eventually brake pads because of the regen.
      Just rent or borrow one and you'll see why Tesla owners don't seem so stupid too you after all.

  • @rxdude5858
    @rxdude5858 4 ปีที่แล้ว +20

    I think you got screwed. That tire looked repairable to me. I have had nails in my tire in that position and have had them repaired no problems

    • @JeanPierreWhite
      @JeanPierreWhite 4 ปีที่แล้ว

      The dude showed where it came out on the inside of the tire and it was on the sidewall. Just.

    • @pflans2306
      @pflans2306 4 ปีที่แล้ว +1

      It was next to the sound dampening pad inside the tire. Just plug it and be on your way.

    • @porchemasi
      @porchemasi 3 ปีที่แล้ว

      It is 100% fixable of course but most reputable shops would not put their business on the line to save you $300. It is easily within 1" of the sidewall and is a no go for most places.

    • @DrFeeLzGooDx
      @DrFeeLzGooDx 3 ปีที่แล้ว +2

      currently working at discount tire for about 2 years now. We would of put a plug and patch. You can see it close to that dark line where the tire actually curves into the sidewall. if it was on that line we wouldnt do it. In this case after plugging up the hole and buffing the tire on the inside, we would just adhere a patch offset so it stays away from the curving sidewall area. I'm sure the dudes decision really comes down to him being more uncomfortable fixing it then anything else. or maybe they really are trained to not fix it if its that close.

    • @jaredvw
      @jaredvw 3 ปีที่แล้ว +6

      @Chris P Bacon The screw that he showed in the beginning of the video was not where the hole is shown at the point you mentioned in the video... I suspect foul play

  • @dickhertz8103
    @dickhertz8103 ปีที่แล้ว

    YOYOYO that's great service bro!!!

  • @papon241
    @papon241 4 ปีที่แล้ว +3

    Great video. My fear of having a flat is less now knowing this. But how about Tesla’s cameras finding the nails on the road and steering it to have the nail hit the center of the tire? 🤣🤣🤣

    • @TeslaRaj
      @TeslaRaj  4 ปีที่แล้ว +2

      Juan M. That would be amazing

  • @TheArleyC
    @TheArleyC 2 ปีที่แล้ว +1

    Tire repair kit comes in very handy if you're without cell coverage.

  • @jacobuserasmus
    @jacobuserasmus 4 ปีที่แล้ว

    I never though of mobile service as a game changer, but after seeing this video it might actually be. The last emergency we had involved two tow trucks, a repair shop and several family members, and a lot of forms. My penultimate repair cost me a day driving around for insurance quotes and a lot of paper work. This seems easier.

    • @herbfellows6435
      @herbfellows6435 2 ปีที่แล้ว

      I hope your last 'emergency' wasn't a flat tire!

  • @adventureslab813
    @adventureslab813 3 ปีที่แล้ว

    Awesome, thanks for the video

  • @jonwang999
    @jonwang999 3 ปีที่แล้ว

    Going on a long trip through the middle of nowhere in Nevada with my new Model S (well new to me anyway). I am not certain there's phone reception at all to call for help. Even if I can call the nearest town would be hours away. So, to prepare for in case of a flat I bought a scissor jack, jack puck (so the jack doesn't damage the undercarriage), foldable tire iron, a portable compressor (previously owned), a patch kit and a compact spare from a BMW X3 (from a junkyard). Total less than $200. I have changed a few spare tires on the side of the road so I have practice. My thinking is this should be a whole lot cheaper and likely will save my behind if I do get a flat way out there.
    I don't intend to carry the spare around town but will likely carry the patch kit and compressor. And if I am around town and got a flat I would patch and air just enough to limp to the nearest repair place. I think that's much cheaper and time saved than having to call service. I would only call Tesla service or AAA if I have a complete blowout and my tire is shredded, or my drive unit fails.

  • @rickeydamian901
    @rickeydamian901 2 ปีที่แล้ว +1

    I'm watching this video while sitting at discount tire. Free But I will tip like always. My concern is if you go on a road trip and you get a flat in the middle of nowhere. Thanks for the video.

    • @TeslaRaj
      @TeslaRaj  2 ปีที่แล้ว +1

      Yes discovered discount tire after this video and now all my tires are covered by them. Discount and America tire are under the same umbrella so you should be good but will need a tow service

  • @thomasjacques5286
    @thomasjacques5286 3 ปีที่แล้ว +3

    With a slow leak like that, I would have aired it up to say 50 or 55 psi and then driven it to a tire repair facility nearby for their assessment. That looks repairable to me. If they said it wasn't repairable you then have some options.

  • @engineerjay420
    @engineerjay420 9 หลายเดือนก่อน +2

    For those of you who are willing and able to change a flat tire to a spare below are the spare rim/tire specs. Model 3 fits the spare tire from a Genesis 2015-2019, 18x4 rim with 5X114.3mm PCD Bolt Pattern and 64.1mm center hole. Tire Size- T135/80R18.

  • @mikeg6niner
    @mikeg6niner 4 ปีที่แล้ว +6

    I carry a plug kit and a compressor. I’ve done like 4 plugs on my model 3

  • @EZ_shop
    @EZ_shop 10 หลายเดือนก่อน

    Thanks for sharing. Ciao, Marco.

  • @J3sus1sL0rd1
    @J3sus1sL0rd1 4 ปีที่แล้ว +1

    You also bring 12 volt air compressor to top it off just temporary to get you to safer place, even to your home.

  • @hamiltonfish810
    @hamiltonfish810 4 ปีที่แล้ว

    A wonderful endorsement of Tesla Mobil service. Great if you are in California. But zero help in most of the USA where the nearest mobile service or dealer is more than a two hundred miles away. Driving the interstate highway, I would have preferred a trunk or frunk design that accommodated a spare tire on an optional basis. I am concerned about the possibility of a flat on my Tesla on the interstate in upstate New York and even after the car is flat bedded to a tire shop, the wait (next day plus hotel) for a specialized Tesla tire. I have experienced damaged, cut tires on my ICE car with northeast potholes, both tires at once on one occasion. But replacement tire were readily available and almost any tire shop.

  • @gust9464
    @gust9464 2 ปีที่แล้ว

    Thx for sharing Raj. Unfortunately, I also had a flat on my Tesla & I had purchased the new Michelin Pilot sport A/S 4. The Tesla technician refused to put in on my car because it wasn’t the stock summer tire! 🤬 Makes no sense to me! 🤦🏻‍♂️

  • @MarkMizuno
    @MarkMizuno 4 ปีที่แล้ว

    I'm curious how the "Roadside Assistance" section in the Tesla Mobile App will handle a flat situation. I'm assuming it will be similar?

  • @stevemilsom3420
    @stevemilsom3420 หลายเดือนก่อน

    UK experience. I had no response at all from Tesla. Called Green Flag who trailered me home, and I'm now waiting for a mobile tyre replacement guy to arrive (5 days!) later.

  • @richjacobsen7217
    @richjacobsen7217 4 ปีที่แล้ว +1

    Had the same thing happen to me last Summer. Unfortunately the service was not as good. Roadside came out and put on a loaner tire and took my tire in for inspection. 2 weeks later I got a call from Tesla service saying the nail was in the shoulder of the tire and it was not repairable. They did not have my tire in stock and had to order it. Another week later I went in and had the loaner swapped out for a new tire. $350 expense less than 2 months after purchase. Don’t look for warranty coverage to pick this up, there is none.

  • @jonathanl2748
    @jonathanl2748 4 ปีที่แล้ว

    I typically use National Tire & Battery for tires and road hazard. They also sell Michelin Sport Pilots.
    Also, I normally have AAA Coverage. Is the Tesla way a better way? I’m not sure.

  • @officialyasir
    @officialyasir 4 ปีที่แล้ว +13

    Wow, you got ripped off! I could have plugged that tire in 15 mins max. Thanks for the video! If I get a screw in my tire in my Model 3, I am either going to fix it myself or take it to Discount Tire. That tire was totally repairable, now you have tires with uneven thread in the front.

    • @lemongavine
      @lemongavine 4 ปีที่แล้ว +1

      Yas and it’s the front tire so you done even need to take he wheel off. Just turn the wheel to expose it.

    • @officialyasir
      @officialyasir 4 ปีที่แล้ว

      David DiStefano exactly!

    • @isthatatesla7191
      @isthatatesla7191 4 ปีที่แล้ว +2

      www.tireindustry.org/tire-safety-starts-proper-tire-repair
      NO

    • @AtlantaTerry
      @AtlantaTerry 3 ปีที่แล้ว

      "tread"

  • @johnnylee4512
    @johnnylee4512 2 ปีที่แล้ว

    Thanks for sharing.

  • @bradleyeis7319
    @bradleyeis7319 2 ปีที่แล้ว

    Hello Raj, what happens when you get that flat at 1 in the morning, are you going to get the same fast service, or do you have to wait till working hours ?????

  • @ericy.2108
    @ericy.2108 4 ปีที่แล้ว +2

    The mobile service van kitted with all the tire balancing and mounting equipment is pretty neat!

  • @bpg201
    @bpg201 3 หลายเดือนก่อน

    I've had my Model 3 since September of 2022 and just had my 3rd nail/screw in tire as of today. Didn't go flat....so hopefully a local garage can patch or plug it. So are Teslas more prone to this? (it seems so...) Or just bad luck??

  • @andresd6193
    @andresd6193 4 ปีที่แล้ว

    I had a similar issues, they told me that the tire could not be repaired even thou the nail was about inch and a quarter from the wall, but that seems to be the case now days every time I get a flat tire, Tesla or any other tire place, they always want to sell you a new tire, I used to get them repaired all the time before but now it seems no one wants to repair them, I guess increase their profits. They sent me a loaner tire and it took about hour and a half wait for it, then I went to the service center 3 days later to swap the loaner tire for a new tire, that was about a 40 minute wait.

  • @BillyBob-ng8mp
    @BillyBob-ng8mp 3 ปีที่แล้ว

    Tesla Raj - what would you do if you on a freeway on Sunday night at about 7pm and one of the rear tires got flat and ripped all the tire-wall and cannot drive on the freeway? What Tesla road side assistant can do to help?

  • @gride5153
    @gride5153 4 ปีที่แล้ว

    Was the NEW tyre over priced to buy?
    How much can you find that tyre for at a tyre shop?
    Where there any other costs?
    If the tyre wasn't overpriced and there wasn't other charges, that would be a great value and helpful service.

  • @TheBeggFamily
    @TheBeggFamily 4 ปีที่แล้ว

    That’s amazing service. I wonder if its the same in the UK?

  • @Greggory1987
    @Greggory1987 4 ปีที่แล้ว

    I had a similar situation last night. I was coming off of the Richmond-San Rafael Bridge around 12:30AM heading to the North Bay when I got a flat tire on Model X. I pulled over and contacted Tesla.....an hour later they still could not find a provider which sucked. I got a tow through my auto insurance 2 hours later. I live in Petaluma which is outside of the Tesla tire mobile service area.....the entire experience was a nightmare!!

  • @satingreytesla
    @satingreytesla 4 ปีที่แล้ว

    That’s a pretty wild service. I was wondering how they’d balance the tire/wheel. I might make a video on this as well. Hopefully I don’t get a flat tire tho 😂😂

  • @soncera.
    @soncera. 2 ปีที่แล้ว

    Wait time depends on the area. I'm in NJ.... couldn't get service until next day.

  • @NineGPull
    @NineGPull 4 ปีที่แล้ว

    Is the mobile service truck electric? Glad you were able to show us this process! I bought the pucks for my TM3 for this very reason, as well as the mobile air pump and slime.

    • @TeslaRaj
      @TeslaRaj  4 ปีที่แล้ว +1

      It isnt. Would be awesome if it was. I have the slime and pump too always good scenario to have in case your far from service.

    • @isthatatesla7191
      @isthatatesla7191 4 ปีที่แล้ว

      Not yet

  • @venenareligioest410
    @venenareligioest410 2 ปีที่แล้ว

    This is what happens in the U.K.: Got puncture on motorway about 3.30pm, talked to lease company who said the responders are ‘not allowed’ to change a tyre at the side of a road!! Waited an hour for low loader to appear, too late now to get repair - all tyre companies closed! They took my car to my parents house because they were nearer. About 10am next morning ‘a breakdown service’ guy appeared, his universal wheel adaptor would not fit the 2022 Tesla3! So, he unofficially plugged the tyre and followed me to a tyre repair shop, had to wait there nearly an hour, plus fitting time! So, getting on for 20 hours off the road/work for what should have been a 10 minute wheel/tyre change (and repair it when convenient). Tesla don’t even provide an emergency foam can to U.K. customers! Progress 🙃

  • @BLecure
    @BLecure 4 ปีที่แล้ว +3

    Great service but I have had tires patched or plugged for over 40 years and that tire looked very fixable since it was clearly on the tread of the tire and not on the sidewall.......I don’t believe a new tire was necessary and $370 is an insane price for one tire.

  • @jderksen4
    @jderksen4 4 ปีที่แล้ว

    Great service

  • @GarretL757
    @GarretL757 3 ปีที่แล้ว +1

    damn! that's legit. I wonder if they offer this in my area, our Tesla density isn't as high as the West Coast...

  • @Deetroiter
    @Deetroiter 2 ปีที่แล้ว

    That’s pretty wild seeing a tire mounting and balancing machine all in the back of a van. Very cool they got to fix it for you! If all 4 tires needed replacing because they’re old and worn out, can they do that too or they are only for emergency services?

  • @splatjmf
    @splatjmf 4 ปีที่แล้ว

    Hi Raj. Nice vid. One question, did the roadside tech use some sort of Jack pad? Thanks

    • @TeslaRaj
      @TeslaRaj  4 ปีที่แล้ว +1

      Yeah nice thing about Tesla roadside is they know all about the car and how to properly lift the vehicle.

    • @splatjmf
      @splatjmf 4 ปีที่แล้ว

      @@TeslaRaj but did they use the floor jack directly or use a jackpad? Thanks for the video😃

  • @SunnyA
    @SunnyA ปีที่แล้ว

    Hi Raj, how is this a sidewall issue? I am surprised it couldn’t be fixed with a plug in kit!!!

  • @GDanielCho
    @GDanielCho 3 ปีที่แล้ว +1

    To me that tire is totally repairable, i had a similar screw in the same area on one of my tires and the dealership (not tesla) said i needed a new tire.
    Went to fire stone, guy looked at it and said he can patch it for free but hes busy till tomorrow. Thanked him and headed down to discount tire as i needed it done that day. Discount tire looked at it and also agreed it was fixable and patched it for free. Gave them 40 for a tip and was on my way.
    The whole argument about “structural integrity” of the tire when a nail is on the side wall is valid but as long as its half way into the first patch of tread your fine and repairable. I honestly feel like “tire” guys made the bs about only repairing tires in the middle third of the tire.