To give an update on the situation, as of this week my problem with Gearbest has been resolved. I do want to point out that I am not sure how much this video has contributed to that, or if this will be solved for everyone now, but at least I wanted to give an update on the situation from my end.
Been there as a costumer and as a partner. Hard to say which experience was worse. And yes, they "stole" money from me as well. A lot of orders didn't count on my affiliate program, even the ones from friends who placed the order standing right by my side.
Well well well.. That happened :( -If you happened to have any similar experience with GB as an affiliate or as a customer, let me know in a comment below! I can only speculate, as I don't have any inside information... but to me, it seems that Gearbest is in deep waters and it's not looking good. Let's get back to the regularly scheduled programming soon and do some nice videos after this! -I am working on a video on the all-new Redmi K40, and got some new smart home sensors from the Xiaomi ecosystem that I am reviewing now as well.. Let's GO! ps. In the next two days, I will remove all Gearbest -related links or mentions on all of my videos. It takes some time to go through all of the videos, but they will be gone soon!
*Being a small creator with not so support in this community, I faced the exact same issue with Gearbest Affiliate Program as I am also an GB affiliate. Thanks for shedding light on this scam that GB is putting out to creators like us. Really grateful! ***
One of affiliates. I also can report I am NOT Paid also. Going now to 2 months. On Gearbest affiliate system they left a note I will be Paid in JUNE 2021. Can you believe this. Yes I also advise affiliates to MAKE COMPLAINT about gearbest affiliate. P.S. To be honest For regular users. Its still fine. Shipping is going normal. Thank you for video bro.
No, it's not. I canceled more than 10000 euros in orders not shipped after 60 days, when I bought them with the information of item in stock and shipping in about 3 days... Gearbest is death.
Great video bro! Wow this sounds shady AF! I hope you can get your money soon but will definitely be sharing this around. I’ve never worked with Gearbest before but I almost have a few times and every time I did they’ve always lowballed, with multiple people reaching out and never a clear understanding of expectations. I’m glad I’ve dodged a bullet, and will be sure never to work with these guys. P.S. loving this new format! 😉
Yes, I stopped working with gearbest when Poco F1 was released. A lot of trouble getting my money... So I would not recommend anyone to order anything at gearbest. JKS 🏊 👍.
*Being a small creator with not so support in this community, I faced the exact same issue with Gearbest Affiliate Program as I am also an GB affiliate. Thanks for shedding light on this scam that GB is putting out to creators like us. Really grateful!*
I think they might be. The amount of things you could buy in the past has really thinned out now. You can barely get any xiaomi products. I used to buy yeelight lamps from them, and they were shipped locally. Now it's available on aliexpress and barely any lamp is up on gearbest.
You were the reason I choose entire xiaomi product line, I own around 50 mi smart gadgets, I never bought from gearbest though, they always sold items expensive.
The gearbest problem start about one year ago when they changed his platform for something like Ali and also change the owners , no good coupons no good prices etc etc , and I stop sharing his links . So I am happy for this in my case . But so sad for gearbest because before 2-3 years was this shop one of my favorite eshops from China. RIP Gearbest ....
Hey Wick, that's bad news. I can CONFIRM it's the same with me. Tried to withdraw in October 2020, and it's been almost 6 months since then. It's ALL my commissions from 2019 and some of 2018 (throughout most 2020 I've not really used their program, as there have been too many complaints, so I felt something was going on). I needed it urgently for something last year, but ... no luck. Got the very same silly explanations. And while I was chasing them - perhaps half of the people I knew there seem to have left. I think Gearbest is done and it's a matter of time to either entirely shut down, or be acquired by someone. There are a lot of friends that reported that they've never received their goods from GB in the last months too. To whoever decides to buy from Gearbest: think twice! They don't have most items in stock, and most of their suppliers seem to back off. Always use Paypal. Even if Paypal can't help you - most credit cards can take advantage of a "chargeback" procedure.
I gave up on gearbest a while ago when they tried to become an Ali express rival by hosting resellers etc. Their customer service is woeful and when Ali have so many good decent people trying to make a living it doesn't make sense to use gearbest. If you want to buy from a company Banggood have great service selling direct and aren't just a platform for resellers. If you want to buy from an individual seller, buy Ali express. Of course now this video is out, they will likely get a payment to you but doesn't mean they have turned a new leaf, just means they don't want to bad publicity
Do not worry mate, we will keep on watching you. It is good in my eyes that you do tell about what is happening in the background so that your viewers (also potential customers) can make a more educated choice when buying stuff next time.
Aliexpress is great for affiliate programs as well, but from Gearbest and other companies, we are able to get products "for free" so we can review it (there's the effort of doing this, so It's not free at all) directly from them.
When I used to work with Gearbest affiliate, they reduced me to 0.1% affiliate due to "high sales" where sales from my affiliate were between $1000-1500 monthly. I just stop publishing their products. My recommendation is stay away from Gearbest.
A great video again. Thanks for the heads up. This is important for the customers as well and this was a great idea when you decided to make this video. I am telling you right now if they are not starting to pay out, they will close the business in half a year time. Hope you will get the money 💰 ;) All the best, Sisqo
My experience with GB is quite the same in terms of how late and insincere they are. It was my first purchase from an online store, a Superlux headphone. As it was my first time (to purchase thing from China), I had no idea how long it would take or how to track. I remember that it took a whole 1.5 months, from China to my country (in SEA region). I had to send them email (like you did) asked them to update my tracking (it was around 2016 so the tracking system was garbage). Turns out, they detoured my headphone to "avoid any further tax" (which is bull as it cost like $30 so it was surely exempted). Worst, they chose the "cheapest" courier to send the package which was quite frustrating as they had no idea about the route to my address so it took them ANOTHER 2 working days to deliver and it came without a damn pucking box. They just printed my address on the stickers and put them on the package. Luckily, the headphone came fine. After that, no more Gearbest. Uninstall their apps, deactivate my account and bye bye.
Thanks for the heads up! I stopped buying from gearbest a while ago, where they didnt send an item I bought 7 months ago! Almost forgot about it, but fortunately got the money back after lots of mails..
Interesting video for me as a small but growing TH-camr. I don't think I'll be using their program. Thanks for this video 👍 please keep us update on this
i love so much the irony when a company replies to their partners/clients with "it's not easy for us" if they could only imagine what is like for us mortal human beings... idk if where you live there's like a public governmental service dedicated to protect/support customers (here in brazil is called procon), but I wouldn't let this go if I were you, it's your right and you gotta fight for it
Same here! Will remove everything from GB. I feel sad about it..as I ordered A lot from them in the last many years..and always had a good experience. I'm not saying others weren't..but Gearbest gave me the a 'good feeling'. Unfortunately, besides many great products, they also have a big stock of 'garbage'.. and that will probably kill them. It feels like they use the affiliate money to pay off their depths. taking money from other reservations to pay other.. this is only a matter of time, like a chainreaction... Hopefully the people working 80 hours a week will get their salary.. I think we as affiliates won't see anything soon or later...
Yes always trust your gut. If they’re fobbing you off, using delay tactics or giving you radio silence that’s definitely not a good sign. No one likes being screwed over with a deal. I know exactly what this is like. I’ve been screwed over by ex-employers in the past, not paying me or giving me minimum tea or lunch breaks governed by New Zealand law. Your doing the right thing bro. Always protect yourself. The company does not care about you because if they did they would be contacting you and making every effort to pay you. Hope this helps.
Funny that 3 years ago I got my Xiaomi mi8 from them. Everything went so well and they replied so fast to all my emails. Things must have gone downhill. I actually noticed they didn't have the new devices anymore...
I stopped buying there for a while now, cuz the past 3 orders there was some item that was availabe when i paid but it was shipped more than a month later because actually it was out of stock so i had to replace for another one, even had to pay more.... really hate that
Exact same thing happened to me when I bought my oneplus 7 pro. I wanted the highest spec and after waiting for a long time they talked me into buying a lower spec because they don’t know when they’re going to get stock of the one I wanted, even though it was shown as in stock even after I purchased.
Being a small creator with not so support in this community, I faced the exact same issue with Gearbest Affiliate Program as I am also an GB affiliate. Thanks for shedding light on this scam that GB is putting out to creators like us. Really grateful!
Problem is endemic for the industry. If you say anything too negative about a product, then they don't want to work with you anymore - whether it be Gearbest, LightInTheBox, Banggood etc.
Thank you for letting us know about this. I heard about Gearbest being in financial trouble, beginning of January already. My contact didn't wanted to name his source so couldn't really create an opinion about it but he is quite reliable always I just stopped buying there. Looks he was right though. You mention a manufacturer that didn't get paid, that is a very bad sign.
I was buying a lot on Gearbest up to 2 years ago when they raised their prices by a lot. Never bought from them again. Their prices just don't make sense anymore in comparison with Aliexpress where sellers have huge variety of everything in EU warehouses. Gearbest just doesn't anymore. Such a shame, I loved Gearbest...
I always had a great experience with Gearbest, I'm still using my robot vacuum cleaner from 5 years ago. But sad that you've been treated this way, hope it was just a mistake.
Hmmm. Worrying for sure. I bought a smartphone which was not as described from Gearbest - the X50 Plus - and the camera is actually only 2MP not 13MP as described and the OS is Android 6.0 not Android 10 as described. It's taken 2 months to get an agreement for a full refund but only via PayPal because Gearbest kept fobbing me off with poor refund offers, delaying tactics etc. Caveat emptor.
I've never bought anything from GearBest, wanted to but I always found something similar on websites where I had an account and the offer was the same or even better, so... thumbs crossed for you and other affiliates.
hi man, I started to cooperate with gearbest 4 years ago, first year was great, I had special manager for my region, got some cool stuff for reviews and of course withdrawing was simple and relatively quick, and of course customer support was great year after they start to split warehouses and they added "local suppliers" and customer support goes into the ... then in inhouse aff system started made 1%wholesales orders, which was ridiculous, and I started to have very bad feeling from this, so I decided to promote them less and less, I seen like every 3 months they changed personal managers, and a lot of customers was angry due to quality issues or delivery times, so then I completely cancel cooperation but had 150USD in commision, I made withdraw maybe last November, it was processed but never came, I just throw away this from my mind cause i knew that something really changed in gearbest (i think it was in top 10 or top 20 chinesse eshops few years ago) I saw your angry feelings from video and I completely understand, but in your case it was much more money ... I did not made any purchase from gearbest in last 2 years, and I recommend to do this everybody, its a pity ... you doing great job, so I wish you a lot of trusted partners, cheers Jozef
I ordered a laser engraver on 21st jan (8 weeks ago) and was supposed to have it within 8-20 days. Once it was over 10 days late I started a ticket and was given further dates that never happened. They said that they then had to wait for stock or I could switch. I switched to another product that I was told was available for immediate dispatch on 4th March and as of now 2 weeks has gone by and it has still not been dispatched. I’m really hoping the company is not scamming people but it seems very likely that I’m neither going to receive my product or money back.
I haven't bought from Gearbest again in a while because I had already noticed all my previous orders took forever to get processed and shipped. While I did receive my orders I still wasn't satisfied with the time it took to get processed.
Bought a speaker there and the package came open, and the product showed use marks. Tried everything, never got a compensation or refund. Never shopped there again.
Not surprised, customer care was always bad and didn't get my last orders from them. Ended with a credit card chargeback. Seems like they don't pay their affiliates, suppliers and don't ship to users.
I stopped using GB after they just ghosted my refund. Still waiting. It wasn't much, but their replies (when I got one) were just "please wait a bit more" etc. Was easier to just close my account.
Love your work (Big Fan) and hope you are well. I bought something last year just before the pandemic happening in UK. It never arrived. I wrote few emails between me and geartbest forwards and backwards. They said sent it and lots of excuse s about the shipping and quite patronised wrote in email that " please be patient". After more than 6 months, It never arrived. Therefore, I would never wanna buy anything from them again. It is shame! They used to be good and I bought a lot stuffs from them over the years!
didn't know gearbest, still watching the whole edited: it seems that the company need liquidity, either they are broke or had a huge debt. i read that a lot of customer never received their order, neither their money for a refund, instead they'll be offered Gearbest points. i think they'll shut down soon
I worked for Gearbest a couple of years ago and you don't have a clue how fucked up they are on the inside. They don't even pay their staff and continuously delay their payment for weeks with stupid excuses in broken English like "we had to delay payment because computer problems". Luckily, they fired me because that's what happens when you raise your voice against injustices, I'm glad they did.
I haven't heard real bad experiences but that one is hard to tell. As their website contains many shops, many of which take care of their own handling and shipping, so the experience there will probably differ from shop to shop.
Avoid AliExpress. You get second grade material and there is no There is no customer service. Just an automated service that keeps looping you back to nowhere. Avoid AliExpress!
@@bobnaidoo1 Ive just purchased from Aliexpress and i've had at least 2 conversations with customer service? their customer service is great and quick to answer.
Que página nos sugiere para comprar?. Yo también he tenido muchos problemas porque no tienen los productos que ofrecen y le dicen al cliente 20 días después de la compra.
Unfortunately I agree. GB stopped to be a good place to shop more that a year go. Customer service did degrade drastically so I stopped to shop from there. Shame because it was good and reliable place to shop from. DealXtreme and Tinydeal all over again :-)
Had problem with Gearbest before, where i had to go through the credit card insurance to get my money back so i will not be buying from them again. But now i have a problem with aliexpress as well where they force me to send a product back to china for a couple of hundred dollars to get a refund of a product that was broken on delivery, so i think i will stay away from china altogether for a long while now.
Gearbest owes me 250$. I have been waiting for the refund since January. I bought a phone that was never dispatched, they put products on their website that arent even available and after 2 months of waiting for it to be dispatched from China i asked for a refund. To whom can I make a complaint about gearbest, do you guys know?
go take what Gearbest owes you from any random Chinese person or business... it's now your property. He can then go back to China and tell his brothers what happens in real life when they scam us. You must teach them, before they learn.
yepp, I sent them a mail telling them to Paypal me back within this month. i'm not that person who would sue them... personal needs to be dealt personal.
Could be an interesting topic, but I am not that familiar with most of them. (As I would have to be on the receiving end somewhere like in Europe to really have the full experience...) Another issue is that many of them allow stores on the platform, which can arrange their own handling and shipping so the experience can even be different per 'shop' as you would have on Amazon or on Ebay.
Gearbest is the worst. They lurk people using coupons into leaving 5 star reviews on various websites and then it appears that you can’t use those coupons basically on anything rather than some cheap ass panties.
Yeah in Jan of this year i bought a phone but they never send it for 30days.. so i cancaled it... 2 MONTH it takes to get my money back... they gived it after i threatened that i would inform Paypal about it.. Don't buy there!
Hey, This is Hanxie. I was wondering if you’d be interested in a paid collaboration with us. Let me know if this is something you’d like to explore, and we can discuss further details. Looking forward to hearing from you! Best, Hanxie -- Does this work for your needs, or would you like to adjust anything further?….
Hello, good morning, we are like to you video, now we have vaccum cleaner lydsto s1 that make to do video review How can we contact to you ? best regard
Drinking Game: drink a shot every time he says a variant of "paid"... Variant for those with less alcohol tolerance: Count every product which is NOT from Xiaomi in the video and drink one for each product.
![Chris Langan - The Interview THEY Didn't Want You To See - CTMU [Full Version; Timestamps]](http://i.ytimg.com/vi/9miVG2xT5jY/mqdefault.jpg)
![เปิด อาณาจักร หมื่นล้าน "สาระตั้ม" l [Nickynachat]](http://i.ytimg.com/vi/3XE0nPF4YkQ/mqdefault.jpg)
![Mi 11 Ultra - Full camera + video review! It's that AMAZING?! [Xiaomify]](/img/n.gif)
To give an update on the situation, as of this week my problem with Gearbest has been resolved.
I do want to point out that I am not sure how much this video has contributed to that, or if this will be solved for everyone now, but at least I wanted to give an update on the situation from my end.
The same confidence that with their Covid 19 numbers.
For sure this video boosted their processing time!
@@lewismarcvs2039 stay mad
Walkingpad S1 on indiegogo is a scam as well.
Can you do a video about that to warn people not to buy from them?
Thanks for the update. Just came into my mind your story and wanted to ask about it. Good to hear the good news.
If they treat you as a partner like that, imagine being a customer
Been there as a costumer and as a partner. Hard to say which experience was worse.
And yes, they "stole" money from me as well. A lot of orders didn't count on my affiliate program, even the ones from friends who placed the order standing right by my side.
As customer it's shitty for years to. That's why it's better to pay with PayPal with them to avoid problems
Well well well.. That happened :(
-If you happened to have any similar experience with GB as an affiliate or as a customer, let me know in a comment below!
I can only speculate, as I don't have any inside information... but to me, it seems that Gearbest is in deep waters and it's not looking good.
Let's get back to the regularly scheduled programming soon and do some nice videos after this!
-I am working on a video on the all-new Redmi K40, and got some new smart home sensors from the Xiaomi ecosystem that I am reviewing now as well.. Let's GO!
ps. In the next two days, I will remove all Gearbest -related links or mentions on all of my videos. It takes some time to go through all of the videos, but they will be gone soon!
Da zuigt Wick! Door dit soort gedoe koop en doe ik het liefst zaken met bedrijven waar ik ouderwets een steen door de ruit kan gooien ;-)
*Being a small creator with not so support in this community, I faced the exact same issue with Gearbest Affiliate Program as I am also an GB affiliate. Thanks for shedding light on this scam that GB is putting out to creators like us. Really grateful! ***
Thanks for the video, that's courageous to speak up and warn people!
One of affiliates. I also can report I am NOT Paid also. Going now to 2 months. On Gearbest affiliate system they left a note I will be Paid in JUNE 2021. Can you believe this.
Yes I also advise affiliates to MAKE COMPLAINT about gearbest affiliate. P.S. To be honest For regular users. Its still fine. Shipping is going normal. Thank you for video bro.
No, it's not. I canceled more than 10000 euros in orders not shipped after 60 days, when I bought them with the information of item in stock and shipping in about 3 days...
Gearbest is death.
@@silviocc damn bro, really, u paid 10 000 euros? what kind of job you have?
How can we make a complaint? I got stolen a large amount from Mar 2020 and wasn't able to do anything since I don't live in china
@@farouk5275 how much bro?
Great video bro! Wow this sounds shady AF! I hope you can get your money soon but will definitely be sharing this around. I’ve never worked with Gearbest before but I almost have a few times and every time I did they’ve always lowballed, with multiple people reaching out and never a clear understanding of expectations. I’m glad I’ve dodged a bullet, and will be sure never to work with these guys.
P.S. loving this new format! 😉
Yes, I stopped working with gearbest when Poco F1 was released. A lot of trouble getting my money...
So I would not recommend anyone to order anything at gearbest.
JKS 🏊 👍.
*Being a small creator with not so support in this community, I faced the exact same issue with Gearbest Affiliate Program as I am also an GB affiliate. Thanks for shedding light on this scam that GB is putting out to creators like us. Really grateful!*
hey Frankie from Frankie Tech! 🤣 based on your experiences, which store is the best? banggood? AliExpress? lazada? shopee?
This is a big sign that a company is running bankrupt.
I am not sure if they are, for now that is purely speculation, but it's really waving some red flags for sure!
I think they might be. The amount of things you could buy in the past has really thinned out now. You can barely get any xiaomi products. I used to buy yeelight lamps from them, and they were shipped locally. Now it's available on aliexpress and barely any lamp is up on gearbest.
You were the reason I choose entire xiaomi product line, I own around 50 mi smart gadgets, I never bought from gearbest though, they always sold items expensive.
The gearbest problem start about one year ago when they changed his platform for something like Ali and also change the owners , no good coupons no good prices etc etc , and I stop sharing his links . So I am happy for this in my case . But so sad for gearbest because before 2-3 years was this shop one of my favorite eshops from China. RIP Gearbest ....
Hey Wick, that's bad news. I can CONFIRM it's the same with me. Tried to withdraw in October 2020, and it's been almost 6 months since then. It's ALL my commissions from 2019 and some of 2018 (throughout most 2020 I've not really used their program, as there have been too many complaints, so I felt something was going on). I needed it urgently for something last year, but ... no luck. Got the very same silly explanations. And while I was chasing them - perhaps half of the people I knew there seem to have left. I think Gearbest is done and it's a matter of time to either entirely shut down, or be acquired by someone.
There are a lot of friends that reported that they've never received their goods from GB in the last months too.
To whoever decides to buy from Gearbest: think twice! They don't have most items in stock, and most of their suppliers seem to back off. Always use Paypal. Even if Paypal can't help you - most credit cards can take advantage of a "chargeback" procedure.
I gave up on gearbest a while ago when they tried to become an Ali express rival by hosting resellers etc. Their customer service is woeful and when Ali have so many good decent people trying to make a living it doesn't make sense to use gearbest.
If you want to buy from a company Banggood have great service selling direct and aren't just a platform for resellers. If you want to buy from an individual seller, buy Ali express.
Of course now this video is out, they will likely get a payment to you but doesn't mean they have turned a new leaf, just means they don't want to bad publicity
Do not worry mate, we will keep on watching you. It is good in my eyes that you do tell about what is happening in the background so that your viewers (also potential customers) can make a more educated choice when buying stuff next time.
Thanks for the heads up warning. Will avoid GEARBEST.
Please keep us updated of any significant changes that may be a risk to the buying public.
I don't know about GearBest, but I buyed from AliExpress, and AliExpress is ok
banned here unfortunately
Where is here?
@@ericdanielski4802 India
Aliexpress is great for affiliate programs as well, but from Gearbest and other companies, we are able to get products "for free" so we can review it (there's the effort of doing this, so It's not free at all) directly from them.
@@vnagaravi wait AliExpress is banned in India? WOW!
When I used to work with Gearbest affiliate, they reduced me to 0.1% affiliate due to "high sales" where sales from my affiliate were between $1000-1500 monthly. I just stop publishing their products. My recommendation is stay away from Gearbest.
Perhaps that is the right recommendation bro!
A great video again. Thanks for the heads up. This is important for the customers as well and this was a great idea when you decided to make this video. I am telling you right now if they are not starting to pay out, they will close the business in half a year time. Hope you will get the money 💰 ;)
All the best,
Sisqo
My experience with GB is quite the same in terms of how late and insincere they are.
It was my first purchase from an online store, a Superlux headphone. As it was my first time (to purchase thing from China), I had no idea how long it would take or how to track.
I remember that it took a whole 1.5 months, from China to my country (in SEA region). I had to send them email (like you did) asked them to update my tracking (it was around 2016 so the tracking system was garbage). Turns out, they detoured my headphone to "avoid any further tax" (which is bull as it cost like $30 so it was surely exempted). Worst, they chose the "cheapest" courier to send the package which was quite frustrating as they had no idea about the route to my address so it took them ANOTHER 2 working days to deliver and it came without a damn pucking box. They just printed my address on the stickers and put them on the package. Luckily, the headphone came fine.
After that, no more Gearbest. Uninstall their apps, deactivate my account and bye bye.
It turns out you where right. Gearbest is said to have filled for bankruptcy.
Thanks for the heads up! I stopped buying from gearbest a while ago, where they didnt send an item I bought 7 months ago! Almost forgot about it, but fortunately got the money back after lots of mails..
Music volume little bit too high on explanations to my taste :).
Interesting video for me as a small but growing TH-camr. I don't think I'll be using their program. Thanks for this video 👍 please keep us update on this
i love so much the irony when a company replies to their partners/clients with "it's not easy for us" if they could only imagine what is like for us mortal human beings...
idk if where you live there's like a public governmental service dedicated to protect/support customers (here in brazil is called procon), but I wouldn't let this go if I were you, it's your right and you gotta fight for it
Same here! Will remove everything from GB. I feel sad about it..as I ordered A lot from them in the last many years..and always had a good experience. I'm not saying others weren't..but Gearbest gave me the a 'good feeling'.
Unfortunately, besides many great products, they also have a big stock of 'garbage'.. and that will probably kill them.
It feels like they use the affiliate money to pay off their depths. taking money from other reservations to pay other.. this is only a matter of time, like a chainreaction... Hopefully the people working 80 hours a week will get their salary..
I think we as affiliates won't see anything soon or later...
Yes always trust your gut. If they’re fobbing you off, using delay tactics or giving you radio silence that’s definitely not a good sign. No one likes being screwed over with a deal. I know exactly what this is like. I’ve been screwed over by ex-employers in the past, not paying me or giving me minimum tea or lunch breaks governed by New Zealand law. Your doing the right thing bro. Always protect yourself. The company does not care about you because if they did they would be contacting you and making every effort to pay you. Hope this helps.
Funny that 3 years ago I got my Xiaomi mi8 from them. Everything went so well and they replied so fast to all my emails. Things must have gone downhill.
I actually noticed they didn't have the new devices anymore...
I’m not surprised, I always suspect GB never have stock on hand they only order once order
I stopped buying there for a while now, cuz the past 3 orders there was some item that was availabe when i paid but it was shipped more than a month later because actually it was out of stock so i had to replace for another one, even had to pay more.... really hate that
Exact same thing happened to me when I bought my oneplus 7 pro. I wanted the highest spec and after waiting for a long time they talked me into buying a lower spec because they don’t know when they’re going to get stock of the one I wanted, even though it was shown as in stock even after I purchased.
Being a small creator with not so support in this community, I faced the exact same issue with Gearbest Affiliate Program as I am also an GB affiliate. Thanks for shedding light on this scam that GB is putting out to creators like us. Really grateful!
Problem is endemic for the industry. If you say anything too negative about a product, then they don't want to work with you anymore - whether it be Gearbest, LightInTheBox, Banggood etc.
I used to buy from gearbest, haven't used it for about a year... I'm gonna delete my account anyways
Thank you for letting us know about this. I heard about Gearbest being in financial trouble, beginning of January already. My contact didn't wanted to name his source so couldn't really create an opinion about it but he is quite reliable always I just stopped buying there. Looks he was right though. You mention a manufacturer that didn't get paid, that is a very bad sign.
I was buying a lot on Gearbest up to 2 years ago when they raised their prices by a lot. Never bought from them again. Their prices just don't make sense anymore in comparison with Aliexpress where sellers have huge variety of everything in EU warehouses. Gearbest just doesn't anymore. Such a shame, I loved Gearbest...
I always had a great experience with Gearbest, I'm still using my robot vacuum cleaner from 5 years ago. But sad that you've been treated this way, hope it was just a mistake.
Thank you for being honest. I never trusted gearbest in the 1st place, after all the experience i've heard from the others.
Hmmm. Worrying for sure. I bought a smartphone which was not as described from Gearbest - the X50 Plus - and the camera is actually only 2MP not 13MP as described and the OS is Android 6.0 not Android 10 as described. It's taken 2 months to get an agreement for a full refund but only via PayPal because Gearbest kept fobbing me off with poor refund offers, delaying tactics etc. Caveat emptor.
Always been a die toss buying from Gearbest, their support sucks and really Hard to reach.. Good video!!
I've never bought anything from GearBest, wanted to but I always found something similar on websites where I had an account and the offer was the same or even better, so... thumbs crossed for you and other affiliates.
same thing happened to me. DId not get any money from them for more than 8 months now
Not worth to buy gearbest. They were the best online store. Now Banggood is taking place!
I like this video also.... Because you are a human and not a robot bought by gearbest....!!!!
hi man,
I started to cooperate with gearbest 4 years ago, first year was great, I had special manager for my region, got some cool stuff for reviews and of course withdrawing was simple and relatively quick, and of course customer support was great
year after they start to split warehouses and they added "local suppliers" and customer support goes into the ...
then in inhouse aff system started made 1%wholesales orders, which was ridiculous, and I started to have very bad feeling from this, so I decided to promote them less and less,
I seen like every 3 months they changed personal managers, and a lot of customers was angry due to quality issues or delivery times, so then I completely cancel cooperation but had 150USD in commision, I made withdraw maybe last November, it was processed but never came, I just throw away this from my mind cause i knew that something really changed in gearbest (i think it was in top 10 or top 20 chinesse eshops few years ago)
I saw your angry feelings from video and I completely understand, but in your case it was much more money ... I did not made any purchase from gearbest in last 2 years, and I recommend to do this everybody,
its a pity ...
you doing great job, so I wish you a lot of trusted partners, cheers
Jozef
Hey man - I am still waiting for my affiliate payment from last September! No reply from Gearbest either!! Do you use Banggood? I am with them too.
Have you received your money? Do you have any contact with gearbest?
I ordered a laser engraver on 21st jan (8 weeks ago) and was supposed to have it within 8-20 days. Once it was over 10 days late I started a ticket and was given further dates that never happened. They said that they then had to wait for stock or I could switch. I switched to another product that I was told was available for immediate dispatch on 4th March and as of now 2 weeks has gone by and it has still not been dispatched. I’m really hoping the company is not scamming people but it seems very likely that I’m neither going to receive my product or money back.
I haven't bought from Gearbest again in a while because I had already noticed all my previous orders took forever to get processed and shipped. While I did receive my orders I still wasn't satisfied with the time it took to get processed.
Hey Wick, were you ravin' hard, back before you were reviewing Xiaomi products?
Bought a speaker there and the package came open, and the product showed use marks. Tried everything, never got a compensation or refund. Never shopped there again.
Noted👍 . Thanks👍
When things go wrong, their excuse (not only Gearbest; and i'm not an affiliate) are always the same: "it's due to the pandemic.
Yeah, right...
Can. I get Xiaomi mi 11 Global on gearbest?
You might.. Go check it out :)
This has been really sad that Gearbest has to treat their affiliates like that...
Hi sir, richmond,
Nag order ako ng Redmi9T dahil sa video mo po 😁
@@kodaph thanks!
Not surprised, customer care was always bad and didn't get my last orders from them. Ended with a credit card chargeback. Seems like they don't pay their affiliates, suppliers and don't ship to users.
In 2016 they shipped my Xiaomi Home R1D router and broke the top glass on it. They refused to take it back or replace it
Thanks for warning us!
Thanks for the heads-up! Glad you made this video. Liked and subbed 👍
Seems like the situation is even worse now, heard some employees are not getting paid anymore....
Gearbest used to be very competitive. As of a few years ago I stopped ordering as their prices were too high on imported xiaomi devices from China.
I tried to buy a phone for my Dad last November and it hadn't arrived by January. Thankfully I got a refund and bought elsewhere.
I stopped using GB after they just ghosted my refund. Still waiting. It wasn't much, but their replies (when I got one) were just "please wait a bit more" etc. Was easier to just close my account.
Aside from gearbest, banggood & aliexpress, any other good places to order from?
Can you suggest a where to buy Xiaomi product online?
Love your work (Big Fan) and hope you are well. I bought something last year just before the pandemic happening in UK. It never arrived. I wrote few emails between me and geartbest forwards and backwards. They said sent it and lots of excuse s about the shipping and quite patronised wrote in email that " please be patient". After more than 6 months, It never arrived. Therefore, I would never wanna buy anything from them again. It is shame! They used to be good and I bought a lot stuffs from them over the years!
Hi! I have a quick question. If I get Xiaomi hub will it work with Aqara devices?
didn't know gearbest, still watching the whole
edited:
it seems that the company need liquidity, either they are broke or had a huge debt. i read that a lot of customer never received their order, neither their money for a refund, instead they'll be offered Gearbest points. i think they'll shut down soon
I worked for Gearbest a couple of years ago and you don't have a clue how fucked up they are on the inside. They don't even pay their staff and continuously delay their payment for weeks with stupid excuses in broken English like "we had to delay payment because computer problems". Luckily, they fired me because that's what happens when you raise your voice against injustices, I'm glad they did.
I can't delete my gearbest account and apparently you have to open a ticket to customer service to have your account deleted. Not good enough
What about AliExpress?
I haven't heard real bad experiences but that one is hard to tell. As their website contains many shops, many of which take care of their own handling and shipping, so the experience there will probably differ from shop to shop.
Avoid AliExpress. You get second grade material and there is no There is no customer service. Just an automated service that keeps looping you back to nowhere. Avoid AliExpress!
@@bobnaidoo1 suggest alternative please
@@venil82 eBay or Amazon. You got the protection of returns and talking to a real customer agent
@@bobnaidoo1 Ive just purchased from Aliexpress and i've had at least 2 conversations with customer service? their customer service is great and quick to answer.
They suck. Ordered something, didn't receive it, didn't get a refund.
Que página nos sugiere para comprar?. Yo también he tenido muchos problemas porque no tienen los productos que ofrecen y le dicen al cliente 20 días después de la compra.
Banggood
Two years ago I buy the last thing from this f....g seller, only problems nothing more!
Thank you 👍👍👍
Same issue here for 4 to 5 weeks now, and no replies.
Unfortunately I agree. GB stopped to be a good place to shop more that a year go.
Customer service did degrade drastically so I stopped to shop from there.
Shame because it was good and reliable place to shop from. DealXtreme and Tinydeal all over again :-)
Yeah! Dealextreme was pretty sweet back in the day, but guess that didn't end up too well
Had problem with Gearbest before, where i had to go through the credit card insurance to get my money back so i will not be buying from them again. But now i have a problem with aliexpress as well where they force me to send a product back to china for a couple of hundred dollars to get a refund of a product that was broken on delivery, so i think i will stay away from china altogether for a long while now.
It's been 4 years since I stopped buying anything from them....
Yeah, it is so strange. After they said me OK we will refund you through paypal account. In fact I did not get my refund .... It was one month ago!!
You have my support.
today I was approved Gearbest then a saw your video and that me sad 😭😭😭
Have any tips delete my affiliate
account or what?
This video message is to important to have a music overlay!
After years of buying from many of them service etc is getting worse and worse.
How's Gearbest doing now?
Gearbest owes me 250$. I have been waiting for the refund since January. I bought a phone that was never dispatched, they put products on their website that arent even available and after 2 months of waiting for it to be dispatched from China i asked for a refund. To whom can I make a complaint about gearbest, do you guys know?
go take what Gearbest owes you from any random Chinese person or business... it's now your property.
He can then go back to China and tell his brothers what happens in real life when they scam us.
You must teach them, before they learn.
Another Affilate customer already pass 7 months! and nothing !!!
Aliexpress safe?
Does this also apply to aliexpress?
Anyone payed recently ? I have 3 pending payments the oldest from Januar - no response at all...
yepp, I sent them a mail telling them to Paypal me back within this month.
i'm not that person who would sue them... personal needs to be dealt personal.
Do video which sites are best
Business Baby gives commands... try it next time with a friendly request...
Could be an interesting topic, but I am not that familiar with most of them. (As I would have to be on the receiving end somewhere like in Europe to really have the full experience...)
Another issue is that many of them allow stores on the platform, which can arrange their own handling and shipping so the experience can even be different per 'shop' as you would have on Amazon or on Ebay.
This video is as cool as your review videos :)
Gearbest has ceased trading. I’ve got stuff unsent from Indonesia to China and Denmark.
you can choose Aliexpress, Big platform, more secure, high credibility.
Bought a Xiaomi ceiling light last year. No package sent, no refund to this day. First and last experience from gearbest. Avoid it at all costs.
Gearbest is the worst. They lurk people using coupons into leaving 5 star reviews on various websites and then it appears that you can’t use those coupons basically on anything rather than some cheap ass panties.
Yeah in Jan of this year i bought a phone but they never send it for 30days.. so i cancaled it... 2 MONTH it takes to get my money back... they gived it after i threatened that i would inform Paypal about it.. Don't buy there!
Hey,
This is Hanxie. I was wondering if you’d be interested in a paid collaboration with us. Let me know if this is something you’d like to explore, and we can discuss further details. Looking forward to hearing from you! Best, Hanxie -- Does this work for your needs, or would you like to adjust anything further?….
No Gearbest for me. Thanks for the heads up
Sounds like waiting for the money from the Nigerian prince.
I just stopped working on Gearbest, I have a lot of reasons why people need to stop buying there.
I’d have to say this is just a classic playing both side. They probably have the money on investment somewhere making more $.
Bedankt en succes Wick
Hello, good morning, we are like to you video, now we have vaccum cleaner lydsto s1 that make to do video review
How can we contact to you ?
best regard
I waited two months nothing then tickets are tickets DO NOT buy from them!
Drinking Game: drink a shot every time he says a variant of "paid"...
Variant for those with less alcohol tolerance: Count every product which is NOT from Xiaomi in the video and drink one for each product.