How To Fix Domain/DNS Error in Shopify (2024)

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To resolve a DomainDNS error in Shopify, begin by verifying your domain settings. Access your Shopify admin panel, navigate to "Online Store," and then "Domains." Ensure that your domain is correctly connected; if it’s a custom domain, confirm that your DNS records are properly configured with your domain registrar.
Specifically, check that the A record points to Shopify’s IP address (23.227.38.65) and the CNAME record directs to your Shopify subdomain. Additionally, allow up to 48 hours for DNS changes to propagate. If issues persist, consider contacting Shopify support or your domain registrar for further assistance in troubleshooting the error.
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[@ADA-qs2ei]

Thanks. I bought a new domain name for my shopify store. When I query it in geopeeker and dns checker, there is no CNAME record. It gives a warning. Shopify says there is no problem. What do you think is the reason? Please support.

[@ConsueloAndaloroAndaloro]

I bought my domain on shopify can I still use the platforms you use to fix it. I don't have to connect existing domain to my store the one I bought Is connected with it already