I have 3 switches that connect to my living room light. 2 of them have multiple switches so I cannot install the smart switch on those spots. The 3rd switch is when I need to install. I have one set of wires coming in. It has a red, white and black and a copper ground. There are no additional wires. How can I hook this 3way smart switch up in that spot?
Good instruction. I changed one of the switch to smart while keeping the other as it is. The issue is smart one works only when the other is ON. Not sure if I mixed up the wires or both have to be smart. Would appreciate any help.
One can be “dumb” but if it’s in a 3 way circuit it would need to be a 3 way switch and if it is it sounds like the wires are mixed up or it’s actually not a 3 way circuit.
On the diagrams you say one traveler cable go to the opposite cable on the other switch, but on this smart 3 ways you are connecting the same traveler from the outside left side to the same left side of the other switch, so the diagram are for a regular not smart switch? Please let me know about the 3 ways smart switch.
It’s hard to give you a specific answer without more info but it sounds like possibly one of the wires are not connected to the right lead. If the setup in your situation looks non standard or you aren’t confident it may be best to check with an electrician due to risks involved with electricity.
I'm not getting any power to the 3-switch on the load side - meaning the LED on the switch itself isn't lighting up (and the overhead lights aren't working either). I tried the same switch on the line side of the 3-way and it lights up fine. Why would this be?
I have set up a bunch of these but am having issues with one 3-way Wifi switch in a chain operating outside patio lights [3w - 4w - 4w - 4w - 3w]. I have the load wire coming in from box identified (hot no matter how the switches are manipulated). It connects to Wifi, I can press power on the app and the light turns on/off BUT the power button on the app doesn't turn green when ON. This causes and error that doesn't allow the timer function to work properly. I discovered that on my other 3-way Wifi switches at the end of a switch chain, I have to figure out the exact switch pattern for the other switches in the chain for the Wifi switch to not show error (even though it turns the lights on/off). I went through 16 iterations of switch patterns without luck. Any thoughts on what I can do or the issue?
I have two other switch chains with a single 4-way in the middle- once I experimented w/ the switch pattern, the on/off at the app turns green and times correctly. I don’t see how the Wifi switch circuitry could differentiate between one or more 4-ways in the line.
Do you have to connect both smart switches to the app or only one have the option to control all, because I have both connected on the same app smart life and Alexa but don’t work with the app.
I need to know what switch to use if I'm not connected to wifi on my phone. Like is I'm out on the lake or on the highway.. The ones that I've got researched, your phone has to be connected to wifi..
Treatlife, tplink, Etekcity will work outside your internal home wifi. You will need cellular reception providing something like 4G or 5G for internet service when you aren’t on wifi though.
What are your options if you have 2 3-ways switches and a 4-way switch sitting between them or multiple 4-way switches in between the 3-way. When I wired my house smart switches wasn't a thing, Now there everywhere but my home was wired for convenience with the ability to turn off most of the the lights while exiting the house. Will this switch also act as a 4-way switch or do I need to look at a different product.
@@reallyMello yes there are multiple switches. example: I have 4 places throughout the house I need to turn on and off a light. this would consist of this type of setup.power->3-way->4-way->4-way->3-way->light. This gives you the ability to turn on and off the light in any of the 4 places in the house. If you need to add 5 location you would just add another 4-way in the middle.
John Garmley interesting. Unfortunately I don’t think I can offer too much guidance in that setup. I haven’t run across any similar setups like that yet.
this is an amazing video thank you so much. i was struggling so hard to understand my switch box. whoever build the house made the white wire load( if i disconnect the switch and touch it, it's the only one that gives me spikey hair) and the black wire neutral. i am looking and searching for a video for a 4 way setup for over 1 week now and can't find one. any chance you would make one any time soon and explain exactly like you did in this one(i am interested on how to wire the whole circuit in between boxes because whoever did it 20-30y ago seems like they were in a rush and couldn't care less for the cables colors)
I'm glad you enjoyed the video! It is very frustrating when the colors are different or inconsistent. That is the great thing about standards--there are so many to choose from...I've never had a chance to work with a 4 way setup before but if I do in the future I'll be sure to post a video.
I’m replacing 1 dumb 3-way switch with a Treatlife 3-way. When I connect the line (black) wire to the switch it turns the neutral and both travelers hot, making the switch not work. I tried 2 switches and each have same result. Any advice is appreciated. I’m wondering if I have defective switches.
Hi Mike. I've not run into this myself but some googling seems to indicate that could occur if a neutral wire became disconnected somewhere or if a hot wire is somehow joined to a neutral somewhere. It might be worth checking with an electrician.
@@reallyMello Can you demo this? I am having an issue where one smart and one manual switch all works correctly (smart, manual, and app all control light as expected) but smart switch always indicates off (both on the switch LED and in the app). I read in an amazon answer that it might be the result of a long run of traveler wires so that the "dead" traveler would have some inductive pickup off the "hot" traveler such that the smart switch would not detect the switches state correctly.
@@cmearls55 Not sure how my house is wired but my smart switch worked fine on either switch (tried them both). What I found out the issue was (after a lot of painful research and chatting with not so helpful customer service) is that if the distance between the two switches is too far the 'off' traveler wire will pick up some inductance from the 'on' traveler wire which will throw off the switch from detecting if the light is on or night. The one I had problems with was really far apart (front door and garage door for outside lights). I've since installed the same switch in other places in my house and it has worked just fine. The one with a long run actually works most of the time now too... sometimes it doesn't.
@@PumpkinDog33 Many thanks for the insights and helpful guidance! The inductance issue is very interesting, and may explain an issue I've had with a long hallway. I might just go with two WiFi single-pole switches, one (a) controlling the light and the other (b) connected to nothing but line and neutral, and have (b) trigger (a) via Home Assistant.
I have 3 wire lines going into 1 receptacle boxA (2 14/2 & 1 14/3) and 1 line (14/3) going into receptacle box B. (Note: Power comes into box A and so does the line for the light.) How would I wire this? Could I still use 2 3way switches?
@@reallyMello I want to install a smart switch in both boxes. Treatlife doesn't have a addon switch. So I'm wondering if 2 3ways switches or 1 3 way smart and 1 single pole smart, is the setup?
@@reallyMello I was able to solve the issue. For a double 3way set up to work, I had to run a single insulated wire, into both box a and box b... to serve as a neutral line... then connect all the neutrals.
I have read that if you are only using one smart switch you have to install it in the box that has the load going to it from the breaker and both switches will then work correctly. Does anyone know if that is true?
Hello. I have a treat life switch for single pole usage and I have a 14/2 wiring system coming into the box. Without having this red wire which im guessing its the load, how do I install this. Thanks for your time
Hi there, I'm not clear if you are trying to install the 3 way version of this switch in a single pole circuit or if you are trying to install the single pole version in a 3 way circuit. Can you clarify what you meant in your question please?
@@reallyMello thanks for the quick response. I believe what I'm trying to accomplish is a single pole single circuit. I have a bare wire, black, and white coming in from the box to the switch. The new smart plug i have has a black, white, green, and red wire. Im just trying to control one set of lights with one dimmer switch. Sorry I'm not that knowledgeable in terminology so hopefully that is understandable, if not I can try to explain more, lol. Thanks again
@R James if you have the option to return the one you have it would be easier and less expensive to just get the single pole version of the switch instead of converting a 3 way, but there are guides on converting a 3 way switch to a single pole if you want to go that way. Normally that would involve something like leaving one of the travelers unused and capped off if you have pigtail leads like the one I have shown here though it sounds like you are using a different switch than me so please check with the manufacturer or a licensed electrician to be on the safe side (use caution around electricity)
@@robdie321 got it. Those are a 4 pack of single pole, not 3 way. You have a red because they are dimmer switches. I have an example of a dimmer switch wire up here th-cam.com/video/KU_m-YO9Oag/w-d-xo.html that you may find helpful. Check it out.
Similar to the question My Salvation had. I setup my Treat Life 3 way switch setup as you did, but did not change the second switch to a smart switch. The on/off status of that second switch is critical to the on/off status on my Smart Life app. If my second switch is "on", then the smart switch works as expected. If my second switch is "off", then the smart switch never shows as "on" in the Smart Life app. ...that's bad. I'm wondering if two smart switches are required.
@@reallyMello I tend to agree. I created a video and sent it to TreatLife support in hopes they could help. I'm not sure the quality is good enough, but here it is if you feel like taking a look. th-cam.com/video/dUOAUfNgqFA/w-d-xo.html
Sorry for all of the replies but in most cases I catch along good on things but with this, I just cant seem to figure my issue out, like I said, I posted a couple videos explaining my issue with the separate group of lights turning on when the dimmer switch on the other group of lights is turned on half way. Easier to explain myself in the video better. lol Thanks again for your time!!
Very good instruction and easy to follow. I have the same product (SS02). I installed one downstairs and one upstairs, wired it exactly the same as you did. From downstairs, I can turn on/off, but from upstairs, I cannot. once the light is off, I see the indicator light come on, and also clicks when I push button on it, but upstair switch does not work. would you know why?
@@reallyMello Found the problem. I think relay inside of smart switch was stuck. Indicator light was on, but relay click wasn't as crisp as working switch, so I wacked the side and it began working..... :D
Hey! great video! I have to say that I've been looking for something like this in Spanish and English and found nothing as clear as this. I'd like to know if you can help me with my case, I have 2 dump switch that controls 2 different lights so is a double 3-way, I have not been able to change the main switch by a smart one, the other switch I'm not interested in making it smart as it is in the entrance of the house so basically no needs for it to be changed. once again the question is, How do I install a 2 gangs 3-way smart switch and keep the other not smart (regular 2gang 3way switch)?
Thanks for the compliment Kendall. I’m glad you found the video clear. On your question, the switches are separate circuits but are just housed in the same gang box and you just want to upgrade the one?
reallyMello yes it is just like you said, 2 boxes that holds 2 light switches, one lights up my garage and the other the first part of the living room, one box is inside of my house while the second one is out of my house (in the garage which is “open”, no gates nor walls) the one inside my house is the one I want to upgrade
I had a similar setup (4 switches in one gang) with another branded switch that I did a video for th-cam.com/video/kQSYotuwW2U/w-d-xo.html . You only have to replace one side of the 3-way switch circuit with a smart one to make the entire circuit smart.
@@reallyMello That sounds like what I need, but not sure if it is because the country I am or ignorance of the providers who bring the switches here (Costa Rica) but I haven't been able to find someone who sells it, and I only find 3way switches on the internet that comes with only 1 gang, do you have a particular place where to buy this on the internet that can recommend?
Did you pair only one switch, or both? My concern is that I'd pair both, name them the same or at least group them together, and upon giving an alexa command the two switches would compete with one another to send the signal, thus canceling each other out. Is this a valid concern or does only smart pairing one of them resolve that issue?
@@reallyMello got another question: I installed 2 of these (one on each end of the 3 way circuit) and using them manually seems to have an issue. If one is on, it sends a signal to turn the other off, and then that off one won't work. The non-smart switches I replaced didn't have that issue so what gives? I tried switching the Traveler wires to see if that matters, but no dice. I don't want to have to walk to one switch and flip it just to regain functionality on the other switch. Any ideas?
Firefilm the one switch shouldn’t be killing power to the other unless the wiring isn’t connected correctly. You may want to have an electrician take a look to be on the safe side.
Hey, I had an issue with at least two of my Treatlife 3way switches. They both appear OFF (not offline) but the light is ON in reality. So the app always thinks the light is OFF and that screws up the home automation. Switch turns on and off when tapped in the app but it doesn’t sense that the switch is on. Is this a hardware issue? I tried to de register and reregister the switch which I do successfully but the issue persists. Mostly happened with my 3way switches.
So the physical switch and in the app you can toggle the on/off state OK, but the Treatlife app thinks it is off even when you turn it on in the same app?
cutlass0125 yes. I found out that the switch was used in a 4-way circuit. I checked with Treatlife they say they don’t have 4-way switch. I just leave one of the 4 switches permanently on that fixed the issue.
For TreatLife Smart Switch/Wifi We've gotten the switch to connect to the net and pair with the app. Alexa acknowledes it too but the light either doesn't come on, or barely comes on. We've tried both the app, Alexa and manually doing it. Our wall outlet has 3 lines: Copper (Ground), White (Neutral) and a Black. The smart switch has the green (paired with the Copper/ground), white (paired with the white/neutral) and the blacks paired together. There is a red one with the smartswitch. We've tried pairing that with the black and also not used it at all. We are so lost and have tried so many combinations that my husband is losing hope. Help? Thank you!
@@reallyMello I know it's not the same one, n I'm sorry if you aren't sure, but I am reaching out to people who have used smart switches and are more educated than I am lol - Treatlife Smart Light Switch, Neutral Wire Needed, 2.4Ghz Wi-Fi Light Switch, Works with Alexa and Google Assistant, Schedule, Remote Control, Single Pole, ETL Listed (1 PACK) Treatlife Smart Light Switch, Neutral Wire Needed, 2.4Ghz Wi-Fi Light Switch, Works with Alexa and Google Assistant, Schedule, Remote Control, Single Pole, ETL Listed (1 PACK) www.amazon.com/dp/B07R7PCCT9/ref=cm_sw_r_cp_apa_i_hsiiEbYM64BEH
If you have those going from the receptacle from the one switch to the other you should have what you need to connect the two switches to each other. You’d probably have additional wires coming in from the main power on the first switch and another set leaving the second switch going to thing you are switching, the load, though. Each house is different though so use caution and consult an electrician if you are unsure.
@@reallyMello Thx for the reply. My situation is two switches on one wall controlling ceiling fan and light. The switch across the room only controls the light, and that's the one I'm trying to replace with the Treatlife 3-way smart switch. Incoming wires to the switch are red, black, white, and ground, and the new switch has two reds, one black, one white, and ground. Think maybe someone tied in the traveler with the neutral? Looks like I only have one traveler. Thanks
Hi Shivtopher, thanks for asking. The 3 way model shown here is not dimmable, but this one is th-cam.com/video/KU_m-YO9Oag/w-d-xo.html (it is not 3 way however)
Mello, first of all thanks for the great video and all your responses to everyone. I gave you a like and subscribe. So now my question: I only have one traveler wire on both ends of my three way switch, leaving me with an empty traveler wire on the switch. Any ideas on how to make it work? I also realize this is an almost 3 year old video, so if I don't get a response, my feelings won't be hurt.
You keep calling the boxes receptacles, which they are not. Also, you installed two Treatlife three-way switches in the same circuit, whereas Treatlife say you only need one. What's up?
Jim Kok thanks for the question! Yes, you don’t need to use both smart switches on the same circuit. One is fine. The other switch can be a normal (non smart) three way switch.
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I have 3 switches that connect to my living room light. 2 of them have multiple switches so I cannot install the smart switch on those spots. The 3rd switch is when I need to install. I have one set of wires coming in. It has a red, white and black and a copper ground. There are no additional wires. How can I hook this 3way smart switch up in that spot?
Thank You! I have done odd electric jobs for years, a client asked me to install 6 of these. This video explained something I have no experience with.
Awesome to hear. I'm glad it helped!
GREAT VIDEO...NICE JOB...Everything I needed to be walked through the tech part of this process...I know electrical..and you were SPOT ON...THANK YOU
Wow Mike thank you for the awesome feedback. I’m glad it helped you.
Good instruction. I changed one of the switch to smart while keeping the other as it is. The issue is smart one works only when the other is ON. Not sure if I mixed up the wires or both have to be smart. Would appreciate any help.
One can be “dumb” but if it’s in a 3 way circuit it would need to be a 3 way switch and if it is it sounds like the wires are mixed up or it’s actually not a 3 way circuit.
TH-cam thought i needed to watch this. i didn't but liking just because of the great instructions 🙂
Thanks 😊
Thanks for the instructions way easier than the instructions in the box.
You're welcome!
On the diagrams you say one traveler cable go to the opposite cable on the other switch, but on this smart 3 ways you are connecting the same traveler from the outside left side to the same left side of the other switch, so the diagram are for a regular not smart switch? Please let me know about the 3 ways smart switch.
Since the smart switches use pigtail connectors instead of screw terminals go by the wire labels on the switch instead of the side
Good. Thank for your answer and fast reply 👍
Sorry for my question, but why after my installation my light is always ON when my 3 way smart switch are off
It’s hard to give you a specific answer without more info but it sounds like possibly one of the wires are not connected to the right lead. If the setup in your situation looks non standard or you aren’t confident it may be best to check with an electrician due to risks involved with electricity.
I'm not getting any power to the 3-switch on the load side - meaning the LED on the switch itself isn't lighting up (and the overhead lights aren't working either). I tried the same switch on the line side of the 3-way and it lights up fine. Why would this be?
I have set up a bunch of these but am having issues with one 3-way Wifi switch in a chain operating outside patio lights [3w - 4w - 4w - 4w - 3w]. I have the load wire coming in from box identified (hot no matter how the switches are manipulated). It connects to Wifi, I can press power on the app and the light turns on/off BUT the power button on the app doesn't turn green when ON. This causes and error that doesn't allow the timer function to work properly. I discovered that on my other 3-way Wifi switches at the end of a switch chain, I have to figure out the exact switch pattern for the other switches in the chain for the Wifi switch to not show error (even though it turns the lights on/off). I went through 16 iterations of switch patterns without luck. Any thoughts on what I can do or the issue?
I don't recall seeing whether or not a 3-way + 4-way circuit was supported with these or not. Did you verify that should work already from Treatlife?
I have two other switch chains with a single 4-way in the middle- once I experimented w/ the switch pattern, the on/off at the app turns green and times correctly. I don’t see how the Wifi switch circuitry could differentiate between one or more 4-ways in the line.
Do you have to connect both smart switches to the app or only one have the option to control all, because I have both connected on the same app smart life and Alexa but don’t work with the app.
You’d only need one in the circuit
I need to know what switch to use if I'm not connected to wifi on my phone. Like is I'm out on the lake or on the highway.. The ones that I've got researched, your phone has to be connected to wifi..
Treatlife, tplink, Etekcity will work outside your internal home wifi. You will need cellular reception providing something like 4G or 5G for internet service when you aren’t on wifi though.
Can I use this for in a 4way set up? Where I use one of these to make the system smart with 2 4 way switches at either ends?
What are your options if you have 2 3-ways switches and a 4-way switch sitting between them or multiple 4-way switches in between the 3-way. When I wired my house smart switches wasn't a thing, Now there everywhere but my home was wired for convenience with the ability to turn off most of the the lights while exiting the house. Will this switch also act as a 4-way switch or do I need to look at a different product.
How do you turn things on or off in that setup? You need multiple switches to change state to turn something on or off?
@@reallyMello yes there are multiple switches. example: I have 4 places throughout the house I need to turn on and off a light. this would consist of this type of setup.power->3-way->4-way->4-way->3-way->light. This gives you the ability to turn on and off the light in any of the 4 places in the house. If you need to add 5 location you would just add another 4-way in the middle.
John Garmley interesting. Unfortunately I don’t think I can offer too much guidance in that setup. I haven’t run across any similar setups like that yet.
this is an amazing video thank you so much. i was struggling so hard to understand my switch box. whoever build the house made the white wire load( if i disconnect the switch and touch it, it's the only one that gives me spikey hair) and the black wire neutral. i am looking and searching for a video for a 4 way setup for over 1 week now and can't find one. any chance you would make one any time soon and explain exactly like you did in this one(i am interested on how to wire the whole circuit in between boxes because whoever did it 20-30y ago seems like they were in a rush and couldn't care less for the cables colors)
I'm glad you enjoyed the video! It is very frustrating when the colors are different or inconsistent. That is the great thing about standards--there are so many to choose from...I've never had a chance to work with a 4 way setup before but if I do in the future I'll be sure to post a video.
I’m replacing 1 dumb 3-way switch with a Treatlife 3-way. When I connect the line (black) wire to the switch it turns the neutral and both travelers hot, making the switch not work. I tried 2 switches and each have same result. Any advice is appreciated. I’m wondering if I have defective switches.
Hi Mike. I've not run into this myself but some googling seems to indicate that could occur if a neutral wire became disconnected somewhere or if a hot wire is somehow joined to a neutral somewhere. It might be worth checking with an electrician.
In your video, do you actually need 2 smart switch or could one regular switch and a smart switch work?
Hi there, yes, you could use just one smart switch in the circuit and have it still be smart.
@@reallyMello Can you demo this? I am having an issue where one smart and one manual switch all works correctly (smart, manual, and app all control light as expected) but smart switch always indicates off (both on the switch LED and in the app). I read in an amazon answer that it might be the result of a long run of traveler wires so that the "dead" traveler would have some inductive pickup off the "hot" traveler such that the smart switch would not detect the switches state correctly.
@@PumpkinDog33 mine works great. Smart switch should be installed on the "master" of the two three way switches.
@@cmearls55 Not sure how my house is wired but my smart switch worked fine on either switch (tried them both). What I found out the issue was (after a lot of painful research and chatting with not so helpful customer service) is that if the distance between the two switches is too far the 'off' traveler wire will pick up some inductance from the 'on' traveler wire which will throw off the switch from detecting if the light is on or night. The one I had problems with was really far apart (front door and garage door for outside lights). I've since installed the same switch in other places in my house and it has worked just fine. The one with a long run actually works most of the time now too... sometimes it doesn't.
@@PumpkinDog33 Many thanks for the insights and helpful guidance! The inductance issue is very interesting, and may explain an issue I've had with a long hallway. I might just go with two WiFi single-pole switches, one (a) controlling the light and the other (b) connected to nothing but line and neutral, and have (b) trigger (a) via Home Assistant.
I have 3 wire lines going into 1 receptacle boxA (2 14/2 & 1 14/3) and 1 line (14/3) going into receptacle box B. (Note: Power comes into box A and so does the line for the light.) How would I wire this? Could I still use 2 3way switches?
jay monroe what is in box B now?
@@reallyMello just 14/3 romex (travel) in box b. Apparently power line, travel line and line to the light, all come into box a.
@@reallyMello I want to install a smart switch in both boxes. Treatlife doesn't have a addon switch. So I'm wondering if 2 3ways switches or 1 3 way smart and 1 single pole smart, is the setup?
If one is smart you don’t need the others in the circuit to be but I believe the “dumb” ones also need to be 3 way for the fixture to work right
@@reallyMello I was able to solve the issue. For a double 3way set up to work, I had to run a single insulated wire, into both box a and box b... to serve as a neutral line... then connect all the neutrals.
I have read that if you are only using one smart switch you have to install it in the box that has the load going to it from the breaker and both switches will then work correctly. Does anyone know if that is true?
Hi Marcus, I didn't see any information indicating that when going through the setup.
@@reallyMello I did it and it works fine. Only ONE three way smart switch needed.
@@reallyMello you make excellent and informative videos. Thank you.
Thanks Marcus I appreciate the positive feedback. I’m glad it helped you.
Do you have to have a smart switch on both sides? Or can you have 1 smart 3 way and a regular 3 way on the other side?
Either works fine
what is the name of the alexa skill in order to connect with treatlife light switches? I can't find it.
It is called “Smartlife”. Thanks for reaching out.
Hello. I have a treat life switch for single pole usage and I have a 14/2 wiring system coming into the box. Without having this red wire which im guessing its the load, how do I install this. Thanks for your time
Hi there, I'm not clear if you are trying to install the 3 way version of this switch in a single pole circuit or if you are trying to install the single pole version in a 3 way circuit. Can you clarify what you meant in your question please?
@@reallyMello thanks for the quick response. I believe what I'm trying to accomplish is a single pole single circuit. I have a bare wire, black, and white coming in from the box to the switch. The new smart plug i have has a black, white, green, and red wire. Im just trying to control one set of lights with one dimmer switch. Sorry I'm not that knowledgeable in terminology so hopefully that is understandable, if not I can try to explain more, lol. Thanks again
@R James if you have the option to return the one you have it would be easier and less expensive to just get the single pole version of the switch instead of converting a 3 way, but there are guides on converting a 3 way switch to a single pole if you want to go that way. Normally that would involve something like leaving one of the travelers unused and capped off if you have pigtail leads like the one I have shown here though it sounds like you are using a different switch than me so please check with the manufacturer or a licensed electrician to be on the safe side (use caution around electricity)
@@reallyMello the exact one I have is a treatlife B07YKFSWJN, from Amazon
@@robdie321 got it. Those are a 4 pack of single pole, not 3 way. You have a red because they are dimmer switches. I have an example of a dimmer switch wire up here th-cam.com/video/KU_m-YO9Oag/w-d-xo.html that you may find helpful. Check it out.
Similar to the question My Salvation had. I setup my Treat Life 3 way switch setup as you did, but did not change the second switch to a smart switch. The on/off status of that second switch is critical to the on/off status on my Smart Life app. If my second switch is "on", then the smart switch works as expected. If my second switch is "off", then the smart switch never shows as "on" in the Smart Life app. ...that's bad. I'm wondering if two smart switches are required.
That would indicate a wiring problem
@@reallyMello I tend to agree. I created a video and sent it to TreatLife support in hopes they could help. I'm not sure the quality is good enough, but here it is if you feel like taking a look. th-cam.com/video/dUOAUfNgqFA/w-d-xo.html
Sorry for all of the replies but in most cases I catch along good on things but with this, I just cant seem to figure my issue out, like I said, I posted a couple videos explaining my issue with the separate group of lights turning on when the dimmer switch on the other group of lights is turned on half way. Easier to explain myself in the video better. lol Thanks again for your time!!
Can you install a Regular 3 way switch with a Smart 3 way switch on the other side? Thanks
Yes, you sure can
Fast reply. Thanks your are the best!
Very good instruction and easy to follow. I have the same product (SS02). I installed one downstairs and one upstairs, wired it exactly the same as you did. From downstairs, I can turn on/off, but from upstairs, I cannot. once the light is off, I see the indicator light come on, and also clicks when I push button on it, but upstair switch does not work. would you know why?
Beom Park thank you. Does the upstairs light work depending on if the downstairs is on or off or never?
@@reallyMello it does not work at all. :/
Beom Park does the switch indicate it is getting power with its LED?
@@reallyMello Found the problem. I think relay inside of smart switch was stuck. Indicator light was on, but relay click wasn't as crisp as working switch, so I wacked the side and it began working..... :D
Beom Park good detective work! Thanks for following me up and letting me know. Enjoy.
Can there be more then 2 switches?
Hi Matt, you’d start to get into 4 way switches if it was for the same circuit
@@reallyMello So will they work?
As far as I know this is meant for/would work for circuits with 2 switches
Hey! great video! I have to say that I've been looking for something like this in Spanish and English and found nothing as clear as this. I'd like to know if you can help me with my case, I have 2 dump switch that controls 2 different lights so is a double 3-way, I have not been able to change the main switch by a smart one, the other switch I'm not interested in making it smart as it is in the entrance of the house so basically no needs for it to be changed. once again the question is, How do I install a 2 gangs 3-way smart switch and keep the other not smart (regular 2gang 3way switch)?
Thanks for the compliment Kendall. I’m glad you found the video clear. On your question, the switches are separate circuits but are just housed in the same gang box and you just want to upgrade the one?
reallyMello yes it is just like you said, 2 boxes that holds 2 light switches, one lights up my garage and the other the first part of the living room, one box is inside of my house while the second one is out of my house (in the garage which is “open”, no gates nor walls) the one inside my house is the one I want to upgrade
I had a similar setup (4 switches in one gang) with another branded switch that I did a video for th-cam.com/video/kQSYotuwW2U/w-d-xo.html . You only have to replace one side of the 3-way switch circuit with a smart one to make the entire circuit smart.
@@reallyMello That sounds like what I need, but not sure if it is because the country I am or ignorance of the providers who bring the switches here (Costa Rica) but I haven't been able to find someone who sells it, and I only find 3way switches on the internet that comes with only 1 gang, do you have a particular place where to buy this on the internet that can recommend?
Have you tried this with one smart dimmer switch in the circuit? Will Alexa dim the light for you? Or do you need two smart dimmers?
Hi Paul, this is not a dimmer switch, but it will work with just one smart switch in the circuit
I need your help
Did you pair only one switch, or both? My concern is that I'd pair both, name them the same or at least group them together, and upon giving an alexa command the two switches would compete with one another to send the signal, thus canceling each other out. Is this a valid concern or does only smart pairing one of them resolve that issue?
Hi firefilm, good question. Yes, only pair one of them.
@@reallyMello got another question: I installed 2 of these (one on each end of the 3 way circuit) and using them manually seems to have an issue. If one is on, it sends a signal to turn the other off, and then that off one won't work. The non-smart switches I replaced didn't have that issue so what gives? I tried switching the Traveler wires to see if that matters, but no dice. I don't want to have to walk to one switch and flip it just to regain functionality on the other switch. Any ideas?
Firefilm there are only 2 switches in the circuit or more?
@@reallyMello only 2, so two switches that control one light
Firefilm the one switch shouldn’t be killing power to the other unless the wiring isn’t connected correctly. You may want to have an electrician take a look to be on the safe side.
So you need 2, 3 way switch installed in order to work.
Nope, just one per circuit if you want
Hey, I had an issue with at least two of my Treatlife 3way switches. They both appear OFF (not offline) but the light is ON in reality. So the app always thinks the light is OFF and that screws up the home automation. Switch turns on and off when tapped in the app but it doesn’t sense that the switch is on. Is this a hardware issue? I tried to de register and reregister the switch which I do successfully but the issue persists. Mostly happened with my 3way switches.
So the physical switch and in the app you can toggle the on/off state OK, but the Treatlife app thinks it is off even when you turn it on in the same app?
@@reallyMello yes exactly
@shba I'm having the same issue. Were you able to resolve?
cutlass0125 yes. I found out that the switch was used in a 4-way circuit. I checked with Treatlife they say they don’t have 4-way switch. I just leave one of the 4 switches permanently on that fixed the issue.
Thanks for updating us shba!
For TreatLife Smart Switch/Wifi
We've gotten the switch to connect to the net and pair with the app. Alexa acknowledes it too but the light either doesn't come on, or barely comes on. We've tried both the app, Alexa and manually doing it.
Our wall outlet has 3 lines: Copper (Ground), White (Neutral) and a Black. The smart switch has the green (paired with the Copper/ground), white (paired with the white/neutral) and the blacks paired together. There is a red one with the smartswitch. We've tried pairing that with the black and also not used it at all. We are so lost and have tried so many combinations that my husband is losing hope. Help? Thank you!
Hi Ana. Are you trying to install the 3 way switch or the single pole one?
@@reallyMello single Pole. Yah the bulbs just, either flicker softly or aren't bright. We don't get why :/
Ana Voorhees this video you are commenting on is for a 3 way switch. Are you installing this version or the other model for single pole use?
@@reallyMello I know it's not the same one, n I'm sorry if you aren't sure, but I am reaching out to people who have used smart switches and are more educated than I am lol
- Treatlife Smart Light Switch, Neutral Wire Needed, 2.4Ghz Wi-Fi Light Switch, Works with Alexa and Google Assistant, Schedule, Remote Control, Single Pole, ETL Listed (1 PACK)
Treatlife Smart Light Switch, Neutral Wire Needed, 2.4Ghz Wi-Fi Light Switch, Works with Alexa and Google Assistant, Schedule, Remote Control, Single Pole, ETL Listed (1 PACK) www.amazon.com/dp/B07R7PCCT9/ref=cm_sw_r_cp_apa_i_hsiiEbYM64BEH
Hey man! What if you only have one traveler? White, Black, Ground, and Red
If you have those going from the receptacle from the one switch to the other you should have what you need to connect the two switches to each other. You’d probably have additional wires coming in from the main power on the first switch and another set leaving the second switch going to thing you are switching, the load, though. Each house is different though so use caution and consult an electrician if you are unsure.
@@reallyMello Thx for the reply. My situation is two switches on one wall controlling ceiling fan and light. The switch across the room only controls the light, and that's the one I'm trying to replace with the Treatlife 3-way smart switch. Incoming wires to the switch are red, black, white, and ground, and the new switch has two reds, one black, one white, and ground. Think maybe someone tied in the traveler with the neutral? Looks like I only have one traveler. Thanks
What are those connections you are using instead of wire nuts?
Garth Mitton they are called wago wire connectors. Just started using them. Nice little time savers
Never mind I found them
Thanks
Can u dim the lights such as saying “Alexa brightness at 50”
Hi Shivtopher, thanks for asking. The 3 way model shown here is not dimmable, but this one is th-cam.com/video/KU_m-YO9Oag/w-d-xo.html (it is not 3 way however)
Where can I get a list of commands to use with Alexa please?
Hi Mark on this one as far as I am aware “Alexa turn ____ off/on” is all there is for voice commands though you can create routines as well
Question for 3-way smart switch, do you have to have 2 smart switch??? or can you just install one and a regular 3 way switch.
Just one smart one is needed
Thank you Sir.
Mello, first of all thanks for the great video and all your responses to everyone. I gave you a like and subscribe. So now my question: I only have one traveler wire on both ends of my three way switch, leaving me with an empty traveler wire on the switch. Any ideas on how to make it work? I also realize this is an almost 3 year old video, so if I don't get a response, my feelings won't be hurt.
Hi Kevin, I'm not familiar with that type of a setup so I wouldn't want to take a guess there. If you've figured it out let I'd love to know.
You keep calling the boxes receptacles, which they are not. Also, you installed two Treatlife three-way switches in the same circuit, whereas Treatlife say you only need one. What's up?
Doesn’t hurt anything to use both but yes you only need one to control the circuit
Can I install one three way Treatlife and one standard Treatlife switch or do both switches have to be threeway?
Jim Kok thanks for the question! Yes, you don’t need to use both smart switches on the same circuit. One is fine. The other switch can be a normal (non smart) three way switch.
Very nice job.
Thanks Mike! I appreciate the feedback.
dislike because you say "Alexa" loud. Mute when you Alexa , or say "lady A" or " madam A" or something else.