How to fix AMD RADEON Software Not Opening on Windows

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  • เผยแพร่เมื่อ 25 ส.ค. 2024
  • This tutorial shows how to fix AMD RADEON Software Not Opening on Windows bug! This is an easy and quick method to fix this problem without any hassle of reinstalling.
    If this doesn't work, check this out: • How to fix AMD RADEON ...
    #AMD #Radeon #software #tutorial
    Follow Me on Instagram:
    / pineshine_
    Music credits:
    Free Range by Mona Wonderlick / monawonderlick
    Creative Commons - Attribution 3.0 Unported - CC BY 3.0
    Free Download / Stream: bit.ly/-free-range

ความคิดเห็น • 598

  • @PineShine
    @PineShine  2 ปีที่แล้ว +33

    I hope this works for you. If not, link of another method is in the description of this video.
    Note: If you're unable to delete the Folder and your PC says App is running in another program. Try removing it from background apps/startup apps/processes.
    You can try reinstalling after uninstalling by AMD Cleanup Utility also.

    • @hanifmauntol8355
      @hanifmauntol8355 2 ปีที่แล้ว +1

      Sir. Can u make a video please

    • @braydenzwrld152
      @braydenzwrld152 2 ปีที่แล้ว

      Pls make a video

    • @triggered8380
      @triggered8380 2 ปีที่แล้ว

      dont need a video just restart the pc it worked for me before he commented on my comment

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      @@triggered8380 Yes reboot will work fine if the software is removed from startup apps.

    • @PYROKINGS
      @PYROKINGS 2 ปีที่แล้ว

      You are a life saver!

  • @superlativehero2630
    @superlativehero2630 3 ปีที่แล้ว +47

    by far the most helpful, everyone else is having you uninstall the drivers and completely wipe it before reinstalling. your fix worked right away! thank you!

    • @PineShine
      @PineShine  3 ปีที่แล้ว +6

      Glad I could help Superlative Hero.

    • @M7md219
      @M7md219 ปีที่แล้ว

      @@PineShine got it thanks
      :)

    • @paulflores251
      @paulflores251 วันที่ผ่านมา

      Truly a goated fix! 🫡

  • @maccer8330
    @maccer8330 ปีที่แล้ว +3

    Didnt work, i cant delete the CN folder, says its open in another program. im using Windows 11

  • @Kaizsu_
    @Kaizsu_ 3 ปีที่แล้ว +15

    I tried reinstalling before I watched this vid and it still wasn't working. Your fix worked immmediately, thank you so much

    • @PineShine
      @PineShine  3 ปีที่แล้ว +1

      I'm glad it worked for you.

  • @itsmeandrew1
    @itsmeandrew1 2 ปีที่แล้ว +2

    It says: This action can't be completed because the folder or a file in it is open in another program. What can I do?

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      Try removing it from background apps or processes first and then try again.
      Just a reboot will work too if app is not a startup app.

  • @flockk.
    @flockk. ปีที่แล้ว +1

    it says i cant delete Cn file

  • @955lz
    @955lz 2 ปีที่แล้ว +1

    2nd step if its not deleting you don't have to delete it just go in task manager and end the task then go to your minimize section then re open again

  • @rattibor1_wt
    @rattibor1_wt 8 หลายเดือนก่อน +1

    well its still not opening :/

  • @Karl1tos
    @Karl1tos 2 ปีที่แล้ว +5

    thank god some guys like you exist! thanks a lot man

  • @angrypanda7180
    @angrypanda7180 2 ปีที่แล้ว +2

    didn't work for me , anyone got another method plz

  • @funkblack
    @funkblack ปีที่แล้ว +1

    Did not work for me

  • @squirrelattackspidy
    @squirrelattackspidy 2 ปีที่แล้ว +1

    Doesn't work. It seems to open minimized. Tried manually ending tasks and deleting the CN file. Then tried again. AMD control panel partially opens but you can't see the interface or maximize it.

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      Sometimes it keeps running in background processes in Task Manager, try removing it from there first and then remove it from background apps and startup apps if it's there. After all this reboot your pc and retry the process. This may help.

  • @RedgarErtg15B657
    @RedgarErtg15B657 หลายเดือนก่อน +1

    Finally thanks it worked i've been trying to fix this for least 1 hour

  • @fernandocevallos2389
    @fernandocevallos2389 ปีที่แล้ว +1

    Wait it worked for me so thank you but what does deleting the file do ?

    • @PineShine
      @PineShine  ปีที่แล้ว +1

      It's just like deleting cache. It reappears but will solve your problem.

  • @frogo12344
    @frogo12344 2 ปีที่แล้ว +1

    the only thing in my amd file is dx_cache :/ idk if u can help but every time i try to install AMD RADEON Software the installer downloads it when its done nothing happens

    • @tenmadoc4622
      @tenmadoc4622 2 ปีที่แล้ว

      Same is happening with me and only dx_cache folder is there. Did you fix it? how

    • @frogo12344
      @frogo12344 2 ปีที่แล้ว

      @@tenmadoc4622 yea just contact radeon support they helped me less than a hour

  • @markuspxpx
    @markuspxpx ปีที่แล้ว +5

    OMG, I can't believe it was so simple!!
    Thank you very much !

  • @elijahreeves4890
    @elijahreeves4890 ปีที่แล้ว

    if it says try again, open the folder and delete all of the files inside and skip the ones that cant be closed and open it up after

  • @radhouanerachdi-bf5pp
    @radhouanerachdi-bf5pp 8 หลายเดือนก่อน +2

    Bro it says you cant be completed because the folder is open on another progrem

  • @zewani8860
    @zewani8860 2 ปีที่แล้ว

    In appdata/local/ i dont have amd folder

  • @caidFNch1s2
    @caidFNch1s2 2 หลายเดือนก่อน

    I tried this but it still wouldn’t open, would u recommend re installing?

  • @barancetin6888
    @barancetin6888 2 หลายเดือนก่อน

    I delete it, but it goes down again

  • @Neog2
    @Neog2 3 ปีที่แล้ว +2

    Worked for me. Any Idea why deleting this particular folder allows us to open the App?

    • @PineShine
      @PineShine  3 ปีที่แล้ว

      It's sort of cache folder.

    • @shayeladshayelad2416
      @shayeladshayelad2416 2 ปีที่แล้ว +1

      @@PineShine
      The problem is created by some file that remembers the older version of amd software and create conflict with amd setting software( tweaking software) and the actual gpu drivers by deleting cn you probably delete some reg files and uploading amd settings again reg files probably being created from the start with the right amd setting and drivers software
      I dont know if i am right but its what i think trying to fix this problem on my pc and seeing this vid

  • @xeno7218
    @xeno7218 ปีที่แล้ว

    why does it say folder in use?

  • @CritiqueAI
    @CritiqueAI ปีที่แล้ว

    I didn't have a CN folder to delete...

  • @4our13
    @4our13 ปีที่แล้ว

    It says i cant delete it

  • @user-bv8vb3eb5i
    @user-bv8vb3eb5i 2 ปีที่แล้ว +1

    i deleted the cn file and tried to open amd software and it came back

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      No worries, it's like cache it'll reappear. As long as your software is running, you're good to go.

  • @alexhutch123
    @alexhutch123 2 ปีที่แล้ว +1

    not working for me - i delete the CN folder, then launch it - but it wont launch, and it just recreates the CN folder i just deleted

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      Yes that cn folder will recreate, but app should've opened after deleting it. Just make sure it's not running in the background or it's not listed in background apps. If nothing works, you'll have to do a clean reinstall. You can use Amd Cleanup Utility for this.

  • @nuvo2562
    @nuvo2562 ปีที่แล้ว

    Cant delete the folder keeps trying to recycle

  • @SunChest_1488
    @SunChest_1488 9 หลายเดือนก่อน +1

    man just thank you so much I tried to solve the problem for a very long time but only you helped me solve it❤❤❤❤❤❤

  • @levix9970
    @levix9970 ปีที่แล้ว

    I can't delete the CN file bro :(

  • @sage3138
    @sage3138 ปีที่แล้ว

    i cant delete the CN file

  • @okiagreebut5609
    @okiagreebut5609 3 ปีที่แล้ว +1

    i literally cant delete it cause it keeps saying its being used by something

    • @PineShine
      @PineShine  3 ปีที่แล้ว

      Try disabling it from background apps and reboot the system.

  • @kissshot7981
    @kissshot7981 2 ปีที่แล้ว

    wait, i dont have any of that file inside my amd file, what should i do?

  • @bloodyfoot
    @bloodyfoot 2 ปีที่แล้ว

    Can someone help me it won’t let me delete the CN folder

  • @DaniPashnko
    @DaniPashnko ปีที่แล้ว

    Cant delete, its in use by other application

  • @joelfernandes7169
    @joelfernandes7169 ปีที่แล้ว

    i cant find amd in my %appdata% any other way?

  • @MahendraKumar-je6mt
    @MahendraKumar-je6mt 3 ปีที่แล้ว +1

    bro i am trying to delete.. but it is saying it is opened in another folder or file!! what to do??

    • @PineShine
      @PineShine  3 ปีที่แล้ว +1

      Hi Mahendra Kumar,
      End the task from task bar or restart your pc and then try again. If the problem still persists then disable software from Task Manager>startup.
      I hope it works for you!

    • @MahendraKumar-je6mt
      @MahendraKumar-je6mt 3 ปีที่แล้ว +1

      @@PineShine thank u brother.. it worked 👍

  • @Skelet-uk8sw
    @Skelet-uk8sw ปีที่แล้ว

    and what if there is no amd soft in this panel?

  • @valkai5036
    @valkai5036 2 ปีที่แล้ว +1

    mine no longer appears on the right click shortcut. has anyone else encountered this issue?

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      If you don't want to try and test different solutions, you should do a clean reinstall.

    • @maccer8330
      @maccer8330 ปีที่แล้ว

      I dont know if you fixed it or not but that happened to me to, the only thing i did was to install the "ccc2" application on the AMD folder. If you cant find it just search it up on your File Manager in the location where your AMD is located

  • @teodorgamingchannel4485
    @teodorgamingchannel4485 ปีที่แล้ว

    i can`t delete CN

  • @cwl514
    @cwl514 ปีที่แล้ว +1

    The file wount delete

    • @PineShine
      @PineShine  ปีที่แล้ว

      It's like cache, It'll keep reappearing. But deleting it once may solve your problem.

  • @Momoshik1i
    @Momoshik1i หลายเดือนก่อน

    i cant delete cn thing
    bruh

  • @notinthemoodd
    @notinthemoodd ปีที่แล้ว

    i try 2 of ur method its not work help me

  • @GamersworldSaurav07
    @GamersworldSaurav07 ปีที่แล้ว

    Bro my intel hd 620 graphic is not opening when i click and then just loading and automatically off and also my amd Radeon r5m420 after updating software its now showing amd Radeon HD 8500m what to do now

  • @mezaruizandres6294
    @mezaruizandres6294 9 หลายเดือนก่อน

    Man, Ive seen plenty of videos od 10 minutes, and you are the only one that solved it in 52 seconds, you are a god.

  • @icobrc
    @icobrc 9 หลายเดือนก่อน +4

    I don't think that AMD is actually working on fixing this.
    However I believe I have found something (at least something that works for me).
    As always, I am not responsible for what you do, and if following my guide makes your computer explode, it's not my fault.
    I am asking some of you who are affected by this bug and ever had Epic Games Launcher installed to try this:
    Exit Epic Games Launcher if you have it open (right click it in the notification tray and click Exit)
    Open the folder %localappdata%\EpicGamesLauncher\Saved
    Rename the Logs folder to something like LogsBackup
    Try to open Radeon Software and hope it works
    Please respond if it fixed your issue or not, or if you don't even have the EpicGamesLauncher folder.
    If I find out it doesn't actually work and it was just a coincidence, I will edit this post to correct it.
    Good Luck!

    • @scrbs_
      @scrbs_ 9 หลายเดือนก่อน

      nah this can't be real. You prevented me from spending 200$

    • @brainwashedddd
      @brainwashedddd 9 หลายเดือนก่อน +1

      BRO YOU LEGEND.
      GOAT❤

    • @zezik6751
      @zezik6751 8 หลายเดือนก่อน +1

      it worked, thx man

    • @LucasPlay-Minecraft-Tecnico
      @LucasPlay-Minecraft-Tecnico 8 หลายเดือนก่อน +1

      WTF thats work!!!, thanks

    • @andreykadq
      @andreykadq 7 หลายเดือนก่อน

      THANKS ILY U BROOOOOOOOOOOOO

  • @BeyondPulsarBH
    @BeyondPulsarBH ปีที่แล้ว

    It wont let me delete CN

  • @Sw1ftyhhh
    @Sw1ftyhhh 6 หลายเดือนก่อน

    i deleted that cn folder and tried everything but its still not opening....

    • @PineShine
      @PineShine  6 หลายเดือนก่อน

      May I know what's happening?

  • @SyedAbdulSalam-sm9cc
    @SyedAbdulSalam-sm9cc 4 หลายเดือนก่อน

    Thx for such a short video, I didn't even clicked on other videos you saved a lot of time!

  • @Metali-slay-deth-thrax
    @Metali-slay-deth-thrax 2 ปีที่แล้ว

    it says cannot delete folder that is in use, what do i do

  • @dustyattenborough4007
    @dustyattenborough4007 หลายเดือนก่อน

    You're a genius
    A GENIUS
    i was looking for the fix of this issue for 2 years and u provided it for me with your video

  • @lukalomashvili6308
    @lukalomashvili6308 ปีที่แล้ว

    There is no "AMD" folder when I enter %Appdata%. any idea?

  • @Nino-xe3oj
    @Nino-xe3oj ปีที่แล้ว

    Didnt work, deleted the folder, still same message showing!

  • @LandkreuzerPRatte-on8zs
    @LandkreuzerPRatte-on8zs 2 ปีที่แล้ว

    I don't have the CN folder on my computer for some reason

  • @vright.
    @vright. 2 ปีที่แล้ว

    It doesn't work for me, it says "The action can't be completed because the folder or a file in it is open in another program"

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      Try removing it from background apps or processes.

  • @bolestivapravda
    @bolestivapravda 3 หลายเดือนก่อน

    Thank you very much. Finally, a simple short tutorial that works. You are the boss.

  • @Hi-xm3fj
    @Hi-xm3fj ปีที่แล้ว

    I cant find the CN folder.

  • @JuiceyJuice.
    @JuiceyJuice. 2 ปีที่แล้ว

    i dont have the file name CN?

  • @pokeworld_tcg
    @pokeworld_tcg ปีที่แล้ว

    how am i supposed to delete this file if the program is running ;p

  • @asael4543
    @asael4543 2 ปีที่แล้ว

    when I do this the CN folder just comes back again.. idk what to do

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      As long as AMD software is running there's no need to worry. It'll reappear, it's like cache.

  • @wavyexzo70
    @wavyexzo70 2 ปีที่แล้ว

    it says it cant delete because its open in another program

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      Try removing it from background apps or processes first and then try again.

  • @NixFR
    @NixFR 2 ปีที่แล้ว

    It won’t let me delete the CN file! Help!

  • @bananenbaendiger
    @bananenbaendiger ปีที่แล้ว

    i cant delete it

  • @chrispmonke2093
    @chrispmonke2093 2 ปีที่แล้ว

    it says cannot be completed because the file or a file in it is open in another program

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      Try removing it from background apps.

  • @tcistrash9911
    @tcistrash9911 2 ปีที่แล้ว

    don't have a folder named CN.

  • @melodywyd646
    @melodywyd646 2 ปีที่แล้ว

    it just re downloads for me

  • @pathmapriyanm3001
    @pathmapriyanm3001 ปีที่แล้ว +1

    Sadly CN not deleting for me

    • @PineShine
      @PineShine  ปีที่แล้ว +1

      If you're PC says App is running in another program. Try removing it from background apps/startup apps/processes.
      Once deleted it'll reappear but your problem will be fixed.

    • @pathmapriyanm3001
      @pathmapriyanm3001 ปีที่แล้ว +1

      @@PineShine yes ,it is worked thank you bro.

  • @cakenbacon6177
    @cakenbacon6177 ปีที่แล้ว

    this didn’t work after i deleted the CN folder idk what else to do

    • @PineShine
      @PineShine  ปีที่แล้ว

      May I know what happened exactly?

  • @16snitchxcarlo65
    @16snitchxcarlo65 ปีที่แล้ว

    man it doesst show that file

  • @mena_-1741
    @mena_-1741 11 หลายเดือนก่อน

    Pues ami no me funciona sigue igual no se abre

  • @gergesashrf2386
    @gergesashrf2386 ปีที่แล้ว +1

    Bro Thank You very very mach you are amazing ❤❤

  • @Phuyuuu
    @Phuyuuu ปีที่แล้ว

    doesnt work for me

  • @PanosManol
    @PanosManol ปีที่แล้ว

    When i go to appdata/local/AMD i dont uave q file called AMDLink. Do you know whyy

  • @its_shubh69
    @its_shubh69 2 ปีที่แล้ว

    there is no amd file there

  • @aceracing7
    @aceracing7 ปีที่แล้ว

    When I try and do it, It wont let me delete the CN folder because it says the file or folder is open in another program

    • @wooGT713
      @wooGT713 5 หลายเดือนก่อน

      same

  • @PaulyMcnasty1
    @PaulyMcnasty1 2 ปีที่แล้ว

    When I do this then try to run the software the folder re appears :(

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      As long as your software is running don't worry about the folder. It's like cache it'll reappear!

  • @azule
    @azule ปีที่แล้ว +2

    OMG, IT WAS SO SIMPLE
    YOU SAVED MY LIFE

  • @teodorromanski832
    @teodorromanski832 2 ปีที่แล้ว

    Idk why but i cant delete this folder pls help.It says try again

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      It may be running in the background, remove it from there. Remove it from startup apps if it's there and try again.

  • @dennyyohanes8677
    @dennyyohanes8677 2 ปีที่แล้ว

    My CN folder won't delete coz it says the file in folder is open in another program help me :(

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      Try removing it from background process or apps.

  • @opencasketfacelift
    @opencasketfacelift 2 ปีที่แล้ว

    I did this and a full uninstall but it still won't open. Now the app keeps apearing in my tray, every time I click it the icon goes away and nothing happends, a few seconds later the icon reapears.

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      Sometimes it happens when the software actual version is not same in registery. If it's not same, try changing it from here "HKEY_LOCAL_MACHINE/SOFTWARE/AMD/CN" by editing the registry.

    • @opencasketfacelift
      @opencasketfacelift 2 ปีที่แล้ว

      @@PineShine Thats exactly what I did and now I have a Full icon tray of radeon software icons that dissapear when I click on them.

  • @waithyy
    @waithyy ปีที่แล้ว

    i cant delete cn folder , it says this folder is working

    • @PineShine
      @PineShine  ปีที่แล้ว

      Try removing it from background apps or processes first and then try again.

  • @mnny38
    @mnny38 2 ปีที่แล้ว

    It keeps saying that the program is running when I try to delete the cn… any tips?

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      Try removing it from background apps or processes first and then try again.

  • @aaronallen9272
    @aaronallen9272 2 ปีที่แล้ว

    At first it did not work but after some looking I found you have to close amds host application before deleting the CN folder

  • @ZodiakZXF
    @ZodiakZXF 17 วันที่ผ่านมา

    Есть у кого решение проблемы когда ставишь амд драйвер, его тупо удаляет антивирусник либо другое чтото, все антивирусные проги я выключил, изоляцию ядра пробывал и тд. все выключил, но всеравно чтото удаляет драйвер

  • @ProzGhiles
    @ProzGhiles 10 หลายเดือนก่อน

    Still not working

  • @nocturnus7615
    @nocturnus7615 2 ปีที่แล้ว

    unfortunately i am unable to delete the CN folder because it says it is in use. I have rebooted and tried several things wont let me delete it.

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      Try removing it from background apps or processes first and after that reboot.

  • @KrchGamer
    @KrchGamer ปีที่แล้ว

    Don't work to me

  • @ITACHIUCHIHA-vi3oe
    @ITACHIUCHIHA-vi3oe ปีที่แล้ว

    It does not let me delete CN folder

    • @PineShine
      @PineShine  ปีที่แล้ว

      It may be running in the background, retry after removing it from the background.

  • @bentaylor7279
    @bentaylor7279 2 ปีที่แล้ว

    It wolnt let em delete the file it said it is in use WHAT DO I DO?

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      It maybe running in the background, try removing it from there or from startup apps.

  • @__phantomgamingyt___8851
    @__phantomgamingyt___8851 ปีที่แล้ว

    Cn file isn't deleting only showing running in background

    • @PineShine
      @PineShine  ปีที่แล้ว

      Try removing it from background apps/startup apps/processes and then retry.

  • @markkingofficial8707
    @markkingofficial8707 2 ปีที่แล้ว

    it still wont work

  • @loyal6919
    @loyal6919 2 ปีที่แล้ว

    Hmm I tried deleting the CN from AMD file but the AMD Radeon software still doesn't open on my laptop

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      Is it showing any error or something?

  • @MinhNguyen-ft6iv
    @MinhNguyen-ft6iv 2 ปีที่แล้ว

    I try to delete the CN file however it say that the action cant be completed because the folder or a file is open in another program :((

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      Try removing it from background apps or processes first.

  • @yollabolly7944
    @yollabolly7944 ปีที่แล้ว

    can i restore this from folder recycle if it messes up my computer

  • @helpingtutor8863
    @helpingtutor8863 2 ปีที่แล้ว +1

    Doesn't work.

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      May I know what happened?

  • @SM-dj5nt
    @SM-dj5nt ปีที่แล้ว

    thank you soooo much ! definitly the best helpful video out there on how to fix this ! much appreciated

  • @dr.moxley554
    @dr.moxley554 ปีที่แล้ว

    it wont download because its running even tho it isnt

  • @benk9623
    @benk9623 2 ปีที่แล้ว

    I did all the steps and it did not work. I checked the CN folder and it had nothing inside. So i deleted it and I tried to open Radeon software and still did not work for me. please help!

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      Check if it's running in the background or not. Sometimes it just keeps running in the background but doesn't open. If it's there, you can try removing it from there and reopen it.

  • @emmanmartin4398
    @emmanmartin4398 2 ปีที่แล้ว

    mine says its open in another folder

    • @PineShine
      @PineShine  2 ปีที่แล้ว

      Try removing it from background apps or processes and try again after reboot.

  • @Passi_468
    @Passi_468 ปีที่แล้ว

    My adrenalin software starts but only in a small window and i cant do anything