I don´t like to wear dresses and I´m addicted as well. Dressmaking is an art form and it´s not strange to enjoy looking at art. Could do with a little less drama though.
What?! Poor Vera, that is totally unacceptable! I hope the mother was escorted out by police, it’s crazy to think she’s entitled enough to think that was okay.
When Vera got punched it really disappointed me how Kleinfeld didn't stand by their devoted employee. When they found out that Vera was physically assaulted, their plan was to give the bride her money back and keep the dress in Kleinfeld, essential leaving the bride without a wedding dress a short time before the wedding. HOWEVER, mother of the bride (the one who punched Vera), started fake crying, and Kleinfeld gave them everything they wanted, and she had another daughter upstairs who was buying a dress and she was served as well. Nobody cared Vera was punched. And if I remember correctly, that family was even given a discount. Not only did they humiliate Vera, but they rubbed it in her face that they were treating her badly and helping the person who assaulted her. They should have given the family their money back, kept the dress, cancelled the appointment of the sister and called the police on the mother. Seeing how Vera was treated really should force a lot of brides NOT to go to Kleinfeld's. Treating your employee being assaulted as 'part of the job' makes me sick. I stand with Vera. Shame on you Kleinfeld.
I know I recently beginning stages of my baking/cake decorating business. Have worked for other people before And have done many wedding cakes. yeah I have met some pretentious brides, and had to deal with some rude customers here and there. I can be very nice and patient especially when a woman is getting married bc I’ve been there. There is a lot stress involved. But never has a customer put their hand on me or with someone I work with if they do they are gone! That’s it. As for my business I don’t care if it’s the day before the wedding someone puts a hands on someone I work with, I will become livid! bc I love them and no one deserves that treatment. The customer would also be completely banned. There is no excuse for that behavior.
@@november132 the bride should control her mother, you’re responsible for the people you bring with you. The store is allowed to refuse service, especially when abused.
When Vera got punched it really disappointed me how Kleinfeld didn't stand by their devoted employee. When they found out that Vera was physically assaulted, their plan was to give the bride her money back and keep the dress in Kleinfeld, essential leaving the bride without a wedding dress a short time before the wedding. HOWEVER, mother of the bride (the one who punched Vera), started fake crying, and Kleinfeld gave them everything they wanted, and she had another daughter upstairs who was buying a dress and she was served as well. Nobody cared Vera was punched. And if I remember correctly, that family was even given a discount. Not only did they humiliate Vera, but they rubbed it in her face that they were treating her badly and helping the person who assaulted her. They should have given the family their money back, kept the dress, cancelled the appointment of the sister and called the police on the mother. Seeing how Vera was treated really should force a lot of brides NOT to go to Kleinfeld's. Treating your employee being assaulted as 'part of the job' makes me sick. I stand with Vera. Shame on you Kleinfeld.
No, the family had purchased the dress. It was theirs. Plus it was costume, so K would have had to find someone with those exact measurements to resale the dress. Besides, it was the mother, not the bride, who punched Vera. So why punish the bride? What they should have done is address the assault with the one who did it. Call the police and file a charge against the mother for her actions. That would have been the legal and adult way to handle it.
I love how people who know NOTHING about alterations, much less sewing itself, are telling masters of their trade what they can and cannot do. These folks don’t attempt what cannot be done because they are PROFESSIONALS. People are KRAYZEE!
Especially about the boning on in the structured dress. Like how do they think it’s shaped if you can’t cut it? I only vaguely know how to sew and I have the brain capacity to link together that to put it in the perfect way someone had to cut it. Though with what I know about boning channels that was probably a pain. Unless they could just open up the top or something.
Totally unacceptable that some “b” woman punched Vera in the arm. Vera has done nothing but please and calm down brides for years. She is the cornerstone of Kleinfeld’s. I hope you asked that terrible woman to leave the premises and never set foot inside the store again. How awful.
When Vera got punched it really disappointed me how Kleinfeld didn't stand by their devoted employee. When they found out that Vera was physically assaulted, their plan was to give the bride her money back and keep the dress in Kleinfeld, essential leaving the bride without a wedding dress a short time before the wedding. HOWEVER, mother of the bride (the one who punched Vera), started fake crying, and Kleinfeld gave them everything they wanted, and she had another daughter upstairs who was buying a dress and she was served as well. Nobody cared Vera was punched. And if I remember correctly, that family was even given a discount. Not only did they humiliate Vera, but they rubbed it in her face that they were treating her badly and helping the person who assaulted her. They should have given the family their money back, kept the dress, cancelled the appointment of the sister and called the police on the mother. Seeing how Vera was treated really should force a lot of brides NOT to go to Kleinfeld's. Treating your employee being assaulted as 'part of the job' makes me sick. I stand with Vera. Shame on you Kleinfeld.
@@Jelena2022 All Kleinfeld cared about was making the sale, not that a long time employee was assaulted. That's so disgusting, but I sadly am not surprised. I hope Vera left and went elsewhere to a company that valued her.
Back when I had my antique shop...a lady hit one of my staff ...said her item was not wrapped enough. I told the girl to go to the break room. I looked and saw it had indeed been properly wrapped in bubblewrap, as well as newspaper, then taped securely. I opened the cash drawer, laid the woman's money on the counter and told her to leave. She began cursing me...so I just marched her outside...laid her money on her car and left her there. Didn't hurt my business one bit. The girl was shaken, so for lunch, I took her for pizza.
What tf that mother is insane.I hope that the consulting is okay and I hope you press charges or something like that.Aaaaand why would someone dislike this video??
When Vera got punched it really disappointed me how Kleinfeld didn't stand by their devoted employee. When they found out that Vera was physically assaulted, their plan was to give the bride her money back and keep the dress in Kleinfeld, essential leaving the bride without a wedding dress a short time before the wedding. HOWEVER, mother of the bride (the one who punched Vera), started fake crying, and Kleinfeld gave them everything they wanted, and she had another daughter upstairs who was buying a dress and she was served as well. Nobody cared Vera was punched. And if I remember correctly, that family was even given a discount. Not only did they humiliate Vera, but they rubbed it in her face that they were treating her badly and helping the person who assaulted her. They should have given the family their money back, kept the dress, cancelled the appointment of the sister and called the police on the mother. Seeing how Vera was treated really should force a lot of brides NOT to go to Kleinfeld's. Treating your employee being assaulted as 'part of the job' makes me sick. I stand with Vera. Shame on you Kleinfeld.
@@Jelena2022 we don't know what happened behind closed doors, when the recording is done. so i wouldn't put them to shame yet. but i do get where you are coming from
@Polish Rainbow I don't really agree with the idea that the daughters should have paid for what the mother did. Criminal responsibility is strictly personal and does not migrate to the whole family, also it must be dealed with in the appropriate ways... There's no DIY justice. Also, I'm not sure if they legally could cancel a contract where the money has been given and the dress is technically done and delivered. As for the other daughter, I'm also not sure if they can freely send away a customer only because she's related to a brat. They could totally not give any discount, that's for sure, but still... If the mother was shopping for a dress, then that was another pair of shoes and could have been dealt differently.
"I think what a bride really doesn't understand is how many hours go into rebuilding this dress." -Randy Fenoli Comments of similar nature have been said by all customer service workers at some point in their job.
Because it is true. I stopped designing wedding dresses because time for alterations not worth it. Brides select a dress and they change everything at every fitting. One day you want a sleeve next day you dont. One day back is too much low. Next day its too shallow. Unlike normal dresses wedding dresses sewn with layers and layers of fabrics and lot of hand work. In my opinion sewing a brand new gown is easier than altering
If they chose dresses with no embellishments, then fiddly work could be avoided, I suppose. Maybe brides should be taught to sew so they can add some crystals to the top layer or, here's a thought, make their own darn dress. I did.
@@shmwmlam3953 This is the same reason my mom stopped making wedding cakes. The brides would call the day before the wedding and want something completely different. There was no respect for the hours and hours of work that went into planning, baking, decorating, and constructing the cakes.
I sew and what he said is true, and let's not even talk about trying to keep it clean while working. It takes a long time to deconstruct and satin. tulle and lace do not like being ripped apart and put back together Bridal fabrics are delicate slippery and unforgiving
It makes me feel so bad like come in if you’re a bride I would want the dress to be the first thing done and out of the way that why I’m not stressing over it. People don’t understand how much work get out into a dress and they think they can just copy and paste a dress in an hour
Our culture puts way too much time, energy, effort and money into weddings. I see a lot of narcissism in these videos and it's not always the bride. All the money and stress could be better utilized in other endeavors. There's just way, way too much emphasis and value placed on weddings, especially when marriages often don't last even very long. It seems in my experience, the less fuss in the beginning, the longer the marriage lasts, often forever, because their values are well-placed.
If people want a big wedding, they can have it. There's nothing wrong with it. My husband and I got married at the court house and had a party at my parents house. I don't remember any of it,the pictures were lousy (the only good one was of my family's dog) It was all about what my husband and mom wanted and not me. The plan was to have a bigger wedding the next year but it didn't happen. My mom suggested having it at a fire house, which is just tacky and better for a 2nd wedding. Now my brother is having a big wedding and nobody is calling him or his fiance selfish like they did me. I've been calling them selfish and saying they aren't using common sense because we're in the middle of a pandemic and cases are rising
The major thing about weddings is that it should make both the bride and the groom happy. If making them happy means having an extravagant, expensive wedding; then good for them. If making them happy means having a small get together; then good for them. No one should feel pressured to choose a wedding that disappoints them.
@@feodorawicked5014 - This is true today. However, for the religious, truly religious, marriage is a holy sacrament, so it's not what they want, it's what the religious community wants. For most, it has been very much a community event because the couple are saying to their community, immediate and more broadly and legally: we are now a single unit of partnership willing and able to care for each other and for the children which will inevitably happen. This tells the community that the community will not have to be responsible for the children or the women who are dependent on the men. Marriage was a construct by men to take clear ownership of women so as to be sure the offspring of their own sexuality were taken care of; my woman/women, my children. Because women are now freed from dependency, all that has, thankfully and finally for the most part, gone by the wayside. Still, it is the business of the community and the government (and religion if one goes that route) to acknowledge unions that are likely to produce children in order to assign responsibility for them so the community won't be stuck with them. We don't really need marriage anymore because it's all about the care of children. We have lots of rules, regulations and laws about the care of children so that they are taken care of regardless of any marriages, even within marriages. We have reliable testing for paternity to assign responsibility; it should be mandatory with every birth, but that's another essay.
I kept looking at everyone and wondering if they're the one that was going to hit her. Like prejudging them, and none of them did. Now I feel like a bad person. This show puts our emotions through the wringer!
When Vera got punched it really disappointed me how Kleinfeld didn't stand by their devoted employee. When they found out that Vera was physically assaulted, their plan was to give the bride her money back and keep the dress in Kleinfeld, essential leaving the bride without a wedding dress a short time before the wedding. HOWEVER, mother of the bride (the one who punched Vera), started fake crying, and Kleinfeld gave them everything they wanted, and she had another daughter upstairs who was buying a dress and she was served as well. Nobody cared Vera was punched. And if I remember correctly, that family was even given a discount. Not only did they humiliate Vera, but they rubbed it in her face that they were treating her badly and helping the person who assaulted her. They should have given the family their money back, kept the dress, cancelled the appointment of the sister and called the police on the mother. Seeing how Vera was treated really should force a lot of brides NOT to go to Kleinfeld's. Treating your employee being assaulted as 'part of the job' makes me sick. I stand with Vera. Shame on you Kleinfeld.
I don’t understand why, once the bride chooses her dress, Kleinfelds doesn’t take a picture of the bride in the dress and give it to her before she leaves. That way she has a continuous reference of her dress...and no surprises or questions about ‘is this the dress I chose?’ Seems like a simple solution to me....
If any and all women took time to learn about fashion and how design works they would probably come into appointments and fittings with more open minds.But some are just braindead.
That's always the way when you don't work in a certain industry, no matter what it is. You just don't have a clue what it entails, so we can only hope you're an understanding person in general. (you know I don't mean YOU specifically :-) )
They are wrapped up in this insane obsession that things have to be "perfect." I really hate it when brides start going off and micromanaging the details that no other person will even notice. It's their wedding, I get it, but 99% of your guests won't notice or won't care if some tiny, minute, inconsequential detail is missing. I wish people would pay as much attention to their marriage as they do the party.
I'm 71 years old. I grew up at a time when every woman sewed. Equipment and supplies, fabric, patterns were reasonably priced if not inexpensive. I saved a lot of money sewing my own clothes to fit my tall, skinny frame perfectly, but after I went to full-time work at age 25 I had no time for it. I tried to come back to it after retirement and found it to be a very expensive hobby rather than a utility. No one sews anymore; no one has the time. My knowledge, however, makes it so that I know poor quality, off-the-rack clothing which is mostly what's out there. I seek and buy quality because I know quality, so I don't buy very many clothes at all. I go classic and wear them for decades, repairing or altering them as needed. It has served me well in the business world (and in my packet book).
The ones who grind my gears are those who go to their first fitting and start moaning about the dress being too big. It's the first fitting - of course it's too big. That's why the appointment is a FITTING! Altering the dress at all is a huge amount of work but it's always easier to take it in than to let it out. So when the dress is made, they err on the side of caution. The bride who really had me hurling objects at the TV had lost about 50 pounds since ordering the dress, hadn't told Kleinfeld and then complained the dress was the wrong size! Well, DUR!
@@kp4911 omg you're so right. People spend countless hours planning the right wedding but can't do the same to choose the right person to get married or to take care of their relationship. It's so ridiculous.
I'm a bridal alterations specialist. In reality, the momzillas are scarier and more common than a bridezilla. I had a couple of instances, where I had to call the manager to handle the mom. I have never gotten hit and I hope I never do, because if someone hits me I instinctively retaliate... I'd probably get fired.
I'd make a scene, I'd clutch my body, I'd fall down *dramatically*..lol I'll say call 911, I need an ambulance...then I would sue for assault! F-around and find out lol
That's why like Indian traditional saree.. even if you put on weight or lose weight, it fits you perfectly, you can drape it beautifully anyway you want. And altering the blause doesn't take that much time .. there is always someone in the family who knows and owns a sewing machine 😁
I agree! since I'm half indian and half white there's a lot of trouble with wedding dresses so if I can find a nice saree or something similar I'm wearing that on my wedding day lol
Noooo, Vera is the sweetest from what I've seen of her on the show. That woman should have gotten charges pressed on her and apologize. I dont care how stressed or frustrated you are, you should at least have human social decency.
When the wedding becomes all about tempers, the dress, the caterers, the other details, then it's no longer about a MARRIAGE. It's solely about a big, flashy party and these people have forgotten EXACTLY why it is they are there in the first place: the creation of a new family unit.
@@marilynwillett804--If they can't handle something as benign as planning a wedding, how are they EVER going to manage handling the vicissitudes of life as a couple? Unless, of course, this is just a big, fun party and divorce and serial monogamy will take care of any hardships they now have to face.
Trust me, the brides nowadays could give a flip about the many hours it takes to make and remake a dress just for them. My Aunt was a professional tailor, seamstress and custom bridal dress maker who worked from home. I saw many, many bad instances of grown women throwing an absolute tantrum that would rival any 2-4 year old child! How she put up with it, I don't know.
Same thought I had! The brides don’t care about how long it takes, all they care about is how much they’ve paid. They don’t care if you need to hire every sewing granny in the tri-state area, get that dress done.
It would be an honor to have Vera's expert advice and sharing of her skills. A elegant lady like Vera is to be treasured for her vast knowledge as a seamstress. It's good to see the managers won't put up with clients abusing staff.
As mother of the bride I had a breakdown at my fitting. I just sat down and cried my eyes out. My seamstress was so caring and so sweet. She took care of my gown and it was beautiful. Weddings are so stressful at times, but you don’t have to hit the employees! And, my daughters wedding was perfect.
Sometimes Vera comes from a place of no. I've seen it. Then when the people insisted and explain, it becomes a yes. But sometimes, it's just a NO. People need to take exact pictures, take specific notes about what they like about the dress. And they should be asking staff at the purchase, "how is this dress going to be different when it is new? Color differences, fabric stiffness, or any material substitutions, variances in design". They are individual custom pieces. You need to be clear about what you expect and have it written down on the order sheet. And then double and triple check the order sheet for sizes and details before signing.
That goes for any major purchase. But putting your hands on someone is NEVER acceptable, that was just awful. I hope Vera was gifted with the commission on both brides dresses.
I agree. She can be way too bull-headed and throw her hands up in horror when a bride makes a request. It's only if the bride insists, or comes up with a solution herself, that Vera will get off her high horse.
This is why most bridal stores recommend that that you have your dress finished at most 3 months or at least 1 month before the wedding, that way those last months you don’t have to worry about the dress and only have to worry about emergencies
Ladies, as a former bridal consultant, trust me when I tell you this: PAY FOR THE CUSTOM FIT FROM THE FACTORY. Every dress is made to order DO NOT think a tailor or dress maker can “alter “ it better. Take your MEASUREMENTS at the time you buy it and let it come in PERFECT for you. The ONLY reason to ever have “on site” alterations is if your size has changed. On site alterations can cost almost as much as the dress itself. It should be a last option for emergencies only. Please just do your custom measurements. So much less stress and so much less expensive!
I saw my wedding dress in a shop window on my way to the office one day --- went in, tried it on, perfect fit - absolutely loved it. Full length white lace Victorian style (with a big hat). No dramas in my life !
I ordered my dress from a JC Penny's catalog. Tried it on once and bought it. My Mother in law to be took 3 inches off the bottom and put all the beading back on. I only spent $300 for everything. That includes the dress, veil, and shoes. My veil was longer than my train. Absolutely. Beautiful. I just don't understand going so overboard with spending so much money on the dress. My mother in law to be was a seamstress and made wedding gowns and they started at $50. My husband and I will celebrate our 20th wedding anniversary on November 18, 2020.
Our wedding was so weird, I wasn't concerned about my wedding, my dress, anything. My Dad was in a coma. I was like a zombie. Thank heaven for my Bridemaids and my cousins! They made it all work out.
As some one who has been sewing since 2007 It's nice how they talk about how much time it take to alter a dress. People who think sewing is easy , if it takes 30 hours to alter a dress , imagine making it from scratch! It's not easy do not think you can do our job easily. We've trained for years and made lots of mistakes to gain this skill.
4:12 Elise: "No, no she needs to go home." I hope that's what they did and kicked them out. No matter how stressed out you are you have no right to take it on someone else. Go home and get enough sleep.
My husband saw a dress and decided it was perfect for me, I tried it on and it fit perfectly, I wore it when we renewed our vows after 30 years and it's going on 45 years and it still fits
Hate to break it to you, but your body can and will change by the time you get married. My body from 14 is practically gone. I’m 21 now and my body has matured and grown a lot more
GURLLLL.... I’m 31 and got married at 26. I don’t even REMEMBER what my body looked like at 14. And I can assure you, your idea of style and fashion will change by then. If I wore what I liked when I was 14 at 26 I’d look like Britney Spears in I’m A Slave 4 U music video. 🤦🏽♀️
If your staff get assaulted over a fitting then shut it down. Sorry love, no dress for you! Elsewhere you go, don't care if it's days before your wedding. Bye.
I don’t care how much you are stressed out about your wedding day, you do not inflict violence against another person. That is just wrong and unacceptable
I remember walking into Bonnie's Bridal years ago and finding the perfect dress. I was so lucky it, absolutely look like it was made for me. It only needed hemming at the bottom. So glad I didn't have to try on five or six dresses but then again, I knew exactly what I was looking for when I walked in.
I would have called the police on her so unbelievable that these people are working tirelessly to give a bride her dream and gets physically assaulted by her mother!!!!
It frustrates me how often people try and excuse their violence towards others based on "high emotions". My heart goes out to Vera, violence should never be tolerated - even though I feel it often is excused by the service industries. I also work in an environment where emotions run high and I've been hit as well, as have other folks I've worked with, but we're supposed to put others first, not ourselves
I remember trying on my dress for the last time before the wedding and I was OBSESSED! I was so unsure when i bought it bc it was so different from what anyone expected. I also remember taking it back to the salon after the wedding to be preserved and my husband came with me. As we were about to leave, he stopped and asked if i was allowed to put it on again before it got boxed up. The consultants were like, "OMG of course!!! Come on!" Getting to walk out onto the pedestal with just him there was so special. We were both crying and it was just another way of proving yet again that this really was MY dress.
This is why I am so thankful that when I ordered my wedding dress in my size it fit me perfectly. I did not have to make 1 alteration to my wedding dress it was ordered in my size and fit me like a glove.
I’m so glad I didn’t have to go through this. I went to a sample sale by myself, picked out four dresses myself, & bought the second one that I tried on. The in house seamstress did an excellent job of sizing the dress down.
Randy makes the show real. And to the mom who socked one of the staff, she should have been banned from the store, here daughter could come in to complete the fitting or not but the dress is theirs...with stern warning to the mom, do you want jail or not.
This show always makes me more comfortable with me and my fiance's wedding in 2 in a half years and I realize that planning a wedding is hard for everyone and it can fry your nerves
I really don't get it why you would get so stressed and emotional over a frock, I'm married and the day is about making a commitment, the lady who physically assaulted the lovely Vera should have been put in the local cell for a couple of days to calm down and then made to give a very public apology.
This is why I’m totally fine with wearing a casual summer dress and have the wedding be a simple beach potluck. The guest list would be no more than 50. Everyone packs a cooler and brings some beach blankets. Causal, affordable your dog can come with you and no stress.
Why don't Kleinfeld consultants take photos of clients in their selected dresses? Send the client home with the phot and keep a copy with the client's file?
My experience from my daughter’s dress story was that the dress she originally tried on was nowhere near her size. The bridal shop people chose it so well, BUT they didnt explain how the final dress, made to her size, would probably look different. That’s the problem. Take some responsibility for full disclosure at the time of sale. Also dress cost PLUS alterations cost makes a huge difference. Brides and their families need to be prepared for additional costs, and the emotions which go along with it. No excuse of course for hitting Vera, that’s awful.
I’m a wedding photographer and people always ask if I have had nightmare brides. NEVER. It’s always the moms who are insane. Usually the mother of the groom though.
Idk why i m so much addicted to this show.... and i am single...
I don´t like to wear dresses and I´m addicted as well. Dressmaking is an art form and it´s not strange to enjoy looking at art. Could do with a little less drama though.
Second this
Relatable
Welcome to the club 🤣
I love this show but I always feel like I’ll be single
What?! Poor Vera, that is totally unacceptable! I hope the mother was escorted out by police, it’s crazy to think she’s entitled enough to think that was okay.
Ikr? Vera is the sweetest lady who tries her hardest to make the bride happy!
When Vera got punched it really disappointed me how Kleinfeld didn't stand by their devoted employee. When they found out that Vera was physically assaulted, their plan was to give the bride her money back and keep the dress in Kleinfeld, essential leaving the bride without a wedding dress a short time before the wedding. HOWEVER, mother of the bride (the one who punched Vera), started fake crying, and Kleinfeld gave them everything they wanted, and she had another daughter upstairs who was buying a dress and she was served as well. Nobody cared Vera was punched. And if I remember correctly, that family was even given a discount. Not only did they humiliate Vera, but they rubbed it in her face that they were treating her badly and helping the person who assaulted her. They should have given the family their money back, kept the dress, cancelled the appointment of the sister and called the police on the mother. Seeing how Vera was treated really should force a lot of brides NOT to go to Kleinfeld's. Treating your employee being assaulted as 'part of the job' makes me sick. I stand with Vera. Shame on you Kleinfeld.
@@Jelena2022 That's so disappointing - how did you find this out? :(
@@charlieblackrose It was all shown on the full episode, it was incredibly disappointing.
@@LS-cq3qy thanks for letting me know - that's awful!
Please tell me that the woman who punched the alterations manager was kicked out. It's unacceptable
Agree. It is also a crime. Assault.
Sounded like the director of sales, Elise, said “no she has to go that is ridiculous!” I agree that she needed to be kicked out!
Agree gosh that's just rude for her to do that
I would have sued her till she had nothing for her wedding day
@@ceciliahensel1060 - Beyond rude!
Wait...the mom hit an employee and they were still serviced? That’s insane.
Sadly it's all about the $$$$$$.
It’s not like the woman buying the dress had any control over what someone else did
I know I recently beginning stages of my baking/cake decorating business. Have worked for other people before And have done many wedding cakes. yeah I have met some pretentious brides, and had to deal with some rude customers here and there. I can be very nice and patient especially when a woman is getting married bc I’ve been there. There is a lot stress involved. But never has a customer put their hand on me or with someone I work with if they do they are gone! That’s it. As for my business I don’t care if it’s the day before the wedding someone puts a hands on someone I work with, I will become livid! bc I love them and no one deserves that treatment. The customer would also be completely banned. There is no excuse for that behavior.
Welcome to retail
Didn't they toss her out? The mom, that is.
Kleinfeld should have pressed charges. There is no excuse for assault. Poor Vera! How could you hit someone's Grandma?
Why would you hit someone period because of something like that?
Thé dans way they hit anyone else
The almighty dollar trumps all.
To the mother that punched Vera... shame on you.
Bet her name was Karen
That mother was definitely a Karen
Oh I wouldn’t doubt it for a second.
Vera is such a sweetheart 😢
Vera is the sweetest I can’t believe she had that much patience for the woman who assaulted her. I would’ve pressed charges.
After getting punched it should be, if the dress is paid for, “Here’s your dress; get out. Find someone else to alter it.”
If you alter the dress, you can't return it...
@@windsofmarchjourneyperrytr2823 not Vera's problem!
or they could just finish the job and cover the extra cost! why punish the bride for what the mother did???
@@windsofmarchjourneyperrytr2823 If you punch a staff member you can't return.
@@november132 the bride should control her mother, you’re responsible for the people you bring with you. The store is allowed to refuse service, especially when abused.
When Vera got punched it really disappointed me how Kleinfeld didn't stand by their devoted employee. When they found out that Vera was physically assaulted, their plan was to give the bride her money back and keep the dress in Kleinfeld, essential leaving the bride without a wedding dress a short time before the wedding. HOWEVER, mother of the bride (the one who punched Vera), started fake crying, and Kleinfeld gave them everything they wanted, and she had another daughter upstairs who was buying a dress and she was served as well. Nobody cared Vera was punched. And if I remember correctly, that family was even given a discount. Not only did they humiliate Vera, but they rubbed it in her face that they were treating her badly and helping the person who assaulted her. They should have given the family their money back, kept the dress, cancelled the appointment of the sister and called the police on the mother. Seeing how Vera was treated really should force a lot of brides NOT to go to Kleinfeld's. Treating your employee being assaulted as 'part of the job' makes me sick. I stand with Vera. Shame on you Kleinfeld.
No, the family had purchased the dress. It was theirs. Plus it was costume, so K would have had to find someone with those exact measurements to resale the dress. Besides, it was the mother, not the bride, who punched Vera. So why punish the bride? What they should have done is address the assault with the one who did it. Call the police and file a charge against the mother for her actions. That would have been the legal and adult way to handle it.
@@cocokai9661 but it won't teach the mother lesson and won't do it to others. I feel sorry for Vera.
Did the daughters support their mother's action? If not then they shouldn't be punished
While it wasn't a dress shop I was working at a clothing store and they threw a hanger at me. the store didn't care
@@cocokai9661 i
Absolutely, NO excuse for violent behavior.
Thank you!!!!!!!
@Snappy Storm well doneeeee
I love how people who know NOTHING about alterations, much less sewing itself, are telling masters of their trade what they can and cannot do. These folks don’t attempt what cannot be done because they are PROFESSIONALS. People are KRAYZEE!
Former bridal gown alterations specialist here . True.
I’d never talk to my mom again What a horrid person
Especially about the boning on in the structured dress. Like how do they think it’s shaped if you can’t cut it? I only vaguely know how to sew and I have the brain capacity to link together that to put it in the perfect way someone had to cut it. Though with what I know about boning channels that was probably a pain. Unless they could just open up the top or something.
@@addyshorhnr3544 yes boning usually is in a tube and is easily removable
Shame on Kleinfield for NOT standing up for Vera. Shame.
They did. Did you not hear that the people had to leave immediately. They just didn't show it
I think one of the ladies said they need to leave now
Totally unacceptable that some “b” woman punched Vera in the arm. Vera has done nothing but please and calm down brides for years. She is the cornerstone of Kleinfeld’s. I hope you asked that terrible woman to leave the premises and never set foot inside the store again. How awful.
When Vera got punched it really disappointed me how Kleinfeld didn't stand by their devoted employee. When they found out that Vera was physically assaulted, their plan was to give the bride her money back and keep the dress in Kleinfeld, essential leaving the bride without a wedding dress a short time before the wedding. HOWEVER, mother of the bride (the one who punched Vera), started fake crying, and Kleinfeld gave them everything they wanted, and she had another daughter upstairs who was buying a dress and she was served as well. Nobody cared Vera was punched. And if I remember correctly, that family was even given a discount. Not only did they humiliate Vera, but they rubbed it in her face that they were treating her badly and helping the person who assaulted her. They should have given the family their money back, kept the dress, cancelled the appointment of the sister and called the police on the mother. Seeing how Vera was treated really should force a lot of brides NOT to go to Kleinfeld's. Treating your employee being assaulted as 'part of the job' makes me sick. I stand with Vera. Shame on you Kleinfeld.
@@Jelena2022 All Kleinfeld cared about was making the sale, not that a long time employee was assaulted. That's so disgusting, but I sadly am not surprised. I hope Vera left and went elsewhere to a company that valued her.
No they gave her the dress at a discount, attended to her sister buying another dress and ignored Vera!
Oh hell no no one hits Vera. That woman is a goddess at alteration.
She’s such a sweetheart.
And shes very nice
Back when I had my antique shop...a lady hit one of my staff ...said her item was not wrapped enough. I told the girl to go to the break room. I looked and saw it had indeed been properly wrapped in bubblewrap, as well as newspaper, then taped securely. I opened the cash drawer, laid the woman's money on the counter and told her to leave. She began cursing me...so I just marched her outside...laid her money on her car and left her there. Didn't hurt my business one bit. The girl was shaken, so for lunch, I took her for pizza.
BRAVO! As someone who worked in retail from high school to college, thank you for taking care of your employee.
you should have called police and press charges
@@Account-br9kc Wasn't me she hit...my worker was. The girl didn't want to/
Managers (Owners in your case) like you are great to work for - sticking up for a staff member! There is no excuse for violence!
thank you for taking such wonderful care of your employees
No matter how stressed out you are that’s no excuse to hit someone.
What tf that mother is insane.I hope that the consulting is okay and I hope you press charges or something like that.Aaaaand why would someone dislike this video??
This episode has years xD
Yl Al your point being-?
When Vera got punched it really disappointed me how Kleinfeld didn't stand by their devoted employee. When they found out that Vera was physically assaulted, their plan was to give the bride her money back and keep the dress in Kleinfeld, essential leaving the bride without a wedding dress a short time before the wedding. HOWEVER, mother of the bride (the one who punched Vera), started fake crying, and Kleinfeld gave them everything they wanted, and she had another daughter upstairs who was buying a dress and she was served as well. Nobody cared Vera was punched. And if I remember correctly, that family was even given a discount. Not only did they humiliate Vera, but they rubbed it in her face that they were treating her badly and helping the person who assaulted her. They should have given the family their money back, kept the dress, cancelled the appointment of the sister and called the police on the mother. Seeing how Vera was treated really should force a lot of brides NOT to go to Kleinfeld's. Treating your employee being assaulted as 'part of the job' makes me sick. I stand with Vera. Shame on you Kleinfeld.
@@Jelena2022 we don't know what happened behind closed doors, when the recording is done. so i wouldn't put them to shame yet. but i do get where you are coming from
@Polish Rainbow
I don't really agree with the idea that the daughters should have paid for what the mother did.
Criminal responsibility is strictly personal and does not migrate to the whole family, also it must be dealed with in the appropriate ways... There's no DIY justice.
Also, I'm not sure if they legally could cancel a contract where the money has been given and the dress is technically done and delivered.
As for the other daughter, I'm also not sure if they can freely send away a customer only because she's related to a brat.
They could totally not give any discount, that's for sure, but still...
If the mother was shopping for a dress, then that was another pair of shoes and could have been dealt differently.
"I think what a bride really doesn't understand is how many hours go into rebuilding this dress." -Randy Fenoli
Comments of similar nature have been said by all customer service workers at some point in their job.
Because it is true. I stopped designing wedding dresses because time for alterations not worth it. Brides select a dress and they change everything at every fitting. One day you want a sleeve next day you dont. One day back is too much low. Next day its too shallow.
Unlike normal dresses wedding dresses sewn with layers and layers of fabrics and lot of hand work. In my opinion sewing a brand new gown is easier than altering
If they chose dresses with no embellishments, then fiddly work could be avoided, I suppose. Maybe brides should be taught to sew so they can add some crystals to the top layer or, here's a thought, make their own darn dress. I did.
@@shmwmlam3953 This is the same reason my mom stopped making wedding cakes. The brides would call the day before the wedding and want something completely different. There was no respect for the hours and hours of work that went into planning, baking, decorating, and constructing the cakes.
I sew and what he said is true, and let's not even talk about trying to keep it clean while working. It takes a long time to deconstruct and satin. tulle and lace do not like being ripped apart and put back together
Bridal fabrics are delicate slippery and unforgiving
It makes me feel so bad like come in if you’re a bride I would want the dress to be the first thing done and out of the way that why I’m not stressing over it. People don’t understand how much work get out into a dress and they think they can just copy and paste a dress in an hour
That was totally out of order. I would be mortified if my mother acted like that.
Vera is a treasure and needs to be protected at all costs.
SO much work goes into these alterations! And Vera is a miracle worker.
"Alterations, not altercations". ☺️
Our culture puts way too much time, energy, effort and money into weddings. I see a lot of narcissism in these videos and it's not always the bride. All the money and stress could be better utilized in other endeavors. There's just way, way too much emphasis and value placed on weddings, especially when marriages often don't last even very long. It seems in my experience, the less fuss in the beginning, the longer the marriage lasts, often forever, because their values are well-placed.
@boots weather - I think you two will be one of the couples to last forever. Set your sails and ride those waves!
If people want a big wedding, they can have it. There's nothing wrong with it. My husband and I got married at the court house and had a party at my parents house. I don't remember any of it,the pictures were lousy (the only good one was of my family's dog) It was all about what my husband and mom wanted and not me. The plan was to have a bigger wedding the next year but it didn't happen. My mom suggested having it at a fire house, which is just tacky and better for a 2nd wedding. Now my brother is having a big wedding and nobody is calling him or his fiance selfish like they did me. I've been calling them selfish and saying they aren't using common sense because we're in the middle of a pandemic and cases are rising
boots weather I got engaged in June & my fiancé is the same way! And we both plan on something simple yet memorable for both of us.
The major thing about weddings is that it should make both the bride and the groom happy. If making them happy means having an extravagant, expensive wedding; then good for them. If making them happy means having a small get together; then good for them. No one should feel pressured to choose a wedding that disappoints them.
@@feodorawicked5014 - This is true today. However, for the religious, truly religious, marriage is a holy sacrament, so it's not what they want, it's what the religious community wants. For most, it has been very much a community event because the couple are saying to their community, immediate and more broadly and legally: we are now a single unit of partnership willing and able to care for each other and for the children which will inevitably happen. This tells the community that the community will not have to be responsible for the children or the women who are dependent on the men.
Marriage was a construct by men to take clear ownership of women so as to be sure the offspring of their own sexuality were taken care of; my woman/women, my children. Because women are now freed from dependency, all that has, thankfully and finally for the most part, gone by the wayside. Still, it is the business of the community and the government (and religion if one goes that route) to acknowledge unions that are likely to produce children in order to assign responsibility for them so the community won't be stuck with them.
We don't really need marriage anymore because it's all about the care of children. We have lots of rules, regulations and laws about the care of children so that they are taken care of regardless of any marriages, even within marriages. We have reliable testing for paternity to assign responsibility; it should be mandatory with every birth, but that's another essay.
So the clip about the mother hitting a Kleinfeld staff was literally 8 seconds long. Talk about click freakin bait!!! 😡
It also happened YEARS ago on another episode.
Tbh, every single video is normally clickbait.
I kept looking at everyone and wondering if they're the one that was going to hit her. Like prejudging them, and none of them did. Now I feel like a bad person. This show puts our emotions through the wringer!
When Vera got punched it really disappointed me how Kleinfeld didn't stand by their devoted employee. When they found out that Vera was physically assaulted, their plan was to give the bride her money back and keep the dress in Kleinfeld, essential leaving the bride without a wedding dress a short time before the wedding. HOWEVER, mother of the bride (the one who punched Vera), started fake crying, and Kleinfeld gave them everything they wanted, and she had another daughter upstairs who was buying a dress and she was served as well. Nobody cared Vera was punched. And if I remember correctly, that family was even given a discount. Not only did they humiliate Vera, but they rubbed it in her face that they were treating her badly and helping the person who assaulted her. They should have given the family their money back, kept the dress, cancelled the appointment of the sister and called the police on the mother. Seeing how Vera was treated really should force a lot of brides NOT to go to Kleinfeld's. Treating your employee being assaulted as 'part of the job' makes me sick. I stand with Vera. Shame on you Kleinfeld.
@@Jelena2022 Agreed.
Bruh who disliked it 3 minutes after it was up? You still had 2 minutes left
It was probably the bride who punched Vera
bots probably lol
Someone who was hoping to actually see the assault, probably.
Bots
Probably someone who didn't like Vera being hit.
I don’t understand why, once the bride chooses her dress, Kleinfelds doesn’t take a picture of the bride in the dress and give it to her before she leaves. That way she has a continuous reference of her dress...and no surprises or questions about ‘is this the dress I chose?’ Seems like a simple solution to me....
I was thinking the same thing.
as was i
The question is : Why Kleinfeld? There are many ateliers that are artisans in this field creating bespoke wedding dress better than "Pnina"
What a marvelous idea!
@@mongercute8376 When brides go to Kleinfield of all places to buy a dress, they're mostly just paying for the name.
I don’t care how emotional you get over the dress and fitting, keep ur crusty hands to urself!
Hitting Vera, that's assault...we don't need your business, maybe Penneys can help you not us
If any and all women took time to learn about fashion and how design works they would probably come into appointments and fittings with more open minds.But some are just braindead.
That's always the way when you don't work in a certain industry, no matter what it is. You just don't have a clue what it entails, so we can only hope you're an understanding person in general. (you know I don't mean YOU specifically :-) )
They are wrapped up in this insane obsession that things have to be "perfect." I really hate it when brides start going off and micromanaging the details that no other person will even notice. It's their wedding, I get it, but 99% of your guests won't notice or won't care if some tiny, minute, inconsequential detail is missing. I wish people would pay as much attention to their marriage as they do the party.
I'm 71 years old. I grew up at a time when every woman sewed. Equipment and supplies, fabric, patterns were reasonably priced if not inexpensive. I saved a lot of money sewing my own clothes to fit my tall, skinny frame perfectly, but after I went to full-time work at age 25 I had no time for it. I tried to come back to it after retirement and found it to be a very expensive hobby rather than a utility. No one sews anymore; no one has the time. My knowledge, however, makes it so that I know poor quality, off-the-rack clothing which is mostly what's out there. I seek and buy quality because I know quality, so I don't buy very many clothes at all. I go classic and wear them for decades, repairing or altering them as needed. It has served me well in the business world (and in my packet book).
The ones who grind my gears are those who go to their first fitting and start moaning about the dress being too big. It's the first fitting - of course it's too big. That's why the appointment is a FITTING! Altering the dress at all is a huge amount of work but it's always easier to take it in than to let it out. So when the dress is made, they err on the side of caution.
The bride who really had me hurling objects at the TV had lost about 50 pounds since ordering the dress, hadn't told Kleinfeld and then complained the dress was the wrong size! Well, DUR!
@@kp4911 omg you're so right. People spend countless hours planning the right wedding but can't do the same to choose the right person to get married or to take care of their relationship. It's so ridiculous.
I'm a bridal alterations specialist. In reality, the momzillas are scarier and more common than a bridezilla. I had a couple of instances, where I had to call the manager to handle the mom.
I have never gotten hit and I hope I never do, because if someone hits me I instinctively retaliate... I'd probably get fired.
I hope everything goes well in your career
My hairdresser told me that he and other hairdressers absolutely hate being the hairdresser for weddings. Said the bride is a nightmare!!!
I'd make a scene, I'd clutch my body, I'd fall down *dramatically*..lol I'll say call 911, I need an ambulance...then I would sue for assault! F-around and find out lol
That's why like Indian traditional saree.. even if you put on weight or lose weight, it fits you perfectly, you can drape it beautifully anyway you want. And altering the blause doesn't take that much time .. there is always someone in the family who knows and owns a sewing machine 😁
Hahaha true dat
Totally agree
@Shaira Ahmed Absolutely
I agree! since I'm half indian and half white there's a lot of trouble with wedding dresses so if I can find a nice saree or something similar I'm wearing that on my wedding day lol
@Shaira Ahmed depends on the person. some are made in a way that you dont have to but some people still weat it
Noooo, Vera is the sweetest from what I've seen of her on the show. That woman should have gotten charges pressed on her and apologize. I dont care how stressed or frustrated you are, you should at least have human social decency.
When the wedding becomes all about tempers, the dress, the caterers, the other details, then it's no longer about a MARRIAGE. It's solely about a big, flashy party and these people have forgotten EXACTLY why it is they are there in the first place: the creation of a new family unit.
i dont think they've forgotten, i think emotions are at fever pitch.
@@marilynwillett804--If they can't handle something as benign as planning a wedding, how are they EVER going to manage handling the vicissitudes of life as a couple? Unless, of course, this is just a big, fun party and divorce and serial monogamy will take care of any hardships they now have to face.
Poor Vera 😟. She's such a sweet lady. She shouldn't be treated like that.
What time did it show her getting punched?
I used to be in alterations and I really sympathize with what they have to go through. It’s a stressful job
Amen, sister. (Currently a bridal alterations tech)
who hit vera?? because I want all the smoke I'm not having it
Agreed
Trust me, the brides nowadays could give a flip about the many hours it takes to make and remake a dress just for them. My Aunt was a professional tailor, seamstress and custom bridal dress maker who worked from home. I saw many, many bad instances of grown women throwing an absolute tantrum that would rival any 2-4 year old child! How she put up with it, I don't know.
Same thought I had! The brides don’t care about how long it takes, all they care about is how much they’ve paid. They don’t care if you need to hire every sewing granny in the tri-state area, get that dress done.
It would be an honor to have Vera's expert advice and sharing of her skills. A elegant lady like Vera is to be treasured for her vast knowledge as a seamstress. It's good to see the managers won't put up with clients abusing staff.
They should have called the police and pressed charges.
As mother of the bride I had a breakdown at my
fitting. I just sat down and cried my eyes out.
My seamstress was so caring and so sweet.
She took care of my gown and it was beautiful.
Weddings are so stressful at times, but you
don’t have to hit the employees! And, my daughters
wedding was perfect.
Sometimes Vera comes from a place of no. I've seen it. Then when the people insisted and explain, it becomes a yes. But sometimes, it's just a NO. People need to take exact pictures, take specific notes about what they like about the dress. And they should be asking staff at the purchase, "how is this dress going to be different when it is new? Color differences, fabric stiffness, or any material substitutions, variances in design". They are individual custom pieces. You need to be clear about what you expect and have it written down on the order sheet. And then double and triple check the order sheet for sizes and details before signing.
This is gospel. Thank you. More people need to know this. Sincerely, a bridal alterations tech.
That goes for any major purchase. But putting your hands on someone is NEVER acceptable, that was just awful. I hope Vera was gifted with the commission on both brides dresses.
I agree. She can be way too bull-headed and throw her hands up in horror when a bride makes a request. It's only if the bride insists, or comes up with a solution herself, that Vera will get off her high horse.
This is why most bridal stores recommend that that you have your dress finished at most 3 months or at least 1 month before the wedding, that way those last months you don’t have to worry about the dress and only have to worry about emergencies
Ladies, as a former bridal consultant, trust me when I tell you this: PAY FOR THE CUSTOM FIT FROM THE FACTORY. Every dress is made to order DO NOT think a tailor or dress maker can “alter “ it better. Take your MEASUREMENTS at the time you buy it and let it come in PERFECT for you. The ONLY reason to ever have “on site” alterations is if your size has changed. On site alterations can cost almost as much as the dress itself. It should be a last option for emergencies only. Please just do your custom measurements. So much less stress and so much less expensive!
Just wanna give a shout out to the sewers and seamstresses who have to rebuild these dresses to fit the brides and their needs. I could not do it!
Let’s be honest. Most of the people watching Say Yes to The Dress are probably single. /j
Well I am in my third relationship but idk how long its gonna last
I'm in the best relationship and plan on getting married.
@@shauntelbray8190 CONGRATS
or not even engaged like myself x
Been married for 16 years and made my own dress. I love seeing the fancy dresses and the drama. Don't judge me.
We all came for the fight scene..
You don’t say? People came for the title of the video they clicked on?
They should have called the police on that woman who assaulted Vera.
Vera is an angel, why would anyone do that 😭
Wow punching any employee is not negotiable- she’s out. I’m glad that Vera did not try to handle it herself and went to her supervisor.
Yes but instead they gave them discounts
I would have just called the cops and insisted on pressing charges.
They didn't call the cops? She was assaulted for heaven's sakes!
Randy is a gentlemen through and through. I love this man. What a kind, generous person.
I saw my wedding dress in a shop window on my way to the office one day --- went in, tried it on, perfect fit - absolutely loved it. Full length white lace Victorian style (with a big hat). No dramas in my life !
I ordered my dress from a JC Penny's catalog. Tried it on once and bought it. My Mother in law to be took 3 inches off the bottom and put all the beading back on. I only spent $300 for everything. That includes the dress, veil, and shoes. My veil was longer than my train. Absolutely. Beautiful. I just don't understand going so overboard with spending so much money on the dress.
My mother in law to be was a seamstress and made wedding gowns and they started at $50.
My husband and I will celebrate our 20th wedding anniversary on November 18, 2020.
I bought a brand new dress with the tags on for 10 bucks at a garage sale, complete with hat....so pretty! So no it doesn't have to cost a fortune....
You Ladies Rock!🎉
Our wedding was so weird, I wasn't concerned about my wedding, my dress, anything. My Dad was in a coma. I was like a zombie. Thank heaven for my Bridemaids and my cousins! They made it all work out.
Im so sorry... I wish you happiness for the rest of your life
As some one who has been sewing since 2007 It's nice how they talk about how much time it take to alter a dress. People who think sewing is easy , if it takes 30 hours to alter a dress , imagine making it from scratch! It's not easy do not think you can do our job easily. We've trained for years and made lots of mistakes to gain this skill.
I feel bad for Vera she was trying to help the bride and got hit
WTHECK,,, RANDY LOOKS SO YOUNG. I’M NOT USED TO THIS-
4:12 Elise: "No, no she needs to go home." I hope that's what they did and kicked them out. No matter how stressed out you are you have no right to take it on someone else. Go home and get enough sleep.
She seems like such an adorable old lady I’m so sad. Who would hit such an Angel?
My husband saw a dress and decided it was perfect for me, I tried it on and it fit perfectly, I wore it when we renewed our vows after 30 years and it's going on 45 years and it still fits
There is something in Randy's designed dresses..a bride can wear it with much aplomb
Dude the mom had no right to slap her even if the daughter is stressed and having a hard time with fitting in her dress
she had the perfect opportunity to say "there's an altercation in alterations"
That was absolutely unacceptable not to stand by your employee when victim of physical assault by a customer.
Me, age 14: *already owns my dream dress that fits me perfectly with a corset back, that I found at a thrift shop*
Hate to break it to you, but your body can and will change by the time you get married. My body from 14 is practically gone. I’m 21 now and my body has matured and grown a lot more
@@mageofdoomsie1598 shhhhh let me lie to myself lol
@@xneonisneonx 🤣🤣 your reply is everything
@@xneonisneonx I promise you you will love your woman body and you can always get the dress altered
GURLLLL.... I’m 31 and got married at 26. I don’t even REMEMBER what my body looked like at 14. And I can assure you, your idea of style and fashion will change by then. If I wore what I liked when I was 14 at 26 I’d look like Britney Spears in I’m A Slave 4 U music video. 🤦🏽♀️
I hope the consultant is ok and pressed charges towards the women who hit her
I don’t know why I’m so addicted to this show and I always feel happy when the Bride 👰 smiling and happy. I’m from Philippines 🇵🇭 and single:):)
If your staff get assaulted over a fitting then shut it down. Sorry love, no dress for you! Elsewhere you go, don't care if it's days before your wedding. Bye.
I don’t care how much you are stressed out about your wedding day, you do not inflict violence against another person. That is just wrong and unacceptable
I don't know why I got angry watching this but once I see Randy I smile unconciously 😂
Vera is such a sweetie she did not deserve to be punched
Randy is right people have no clue how much work goes into altering a dress like this
I remember walking into Bonnie's Bridal years ago and finding the perfect dress. I was so lucky it, absolutely look like it was made for me. It only needed hemming at the bottom. So glad I didn't have to try on five or six dresses but then again, I knew exactly what I was looking for when I walked in.
I would have called the police on her so unbelievable that these people are working tirelessly to give a bride her dream and gets physically assaulted by her mother!!!!
It’s so crazy to see how much the style of wedding dresses has changed over the last 10 years!
How can you hit the manager? Vera always comes with the most help and care for the bride
It frustrates me how often people try and excuse their violence towards others based on "high emotions". My heart goes out to Vera, violence should never be tolerated - even though I feel it often is excused by the service industries. I also work in an environment where emotions run high and I've been hit as well, as have other folks I've worked with, but we're supposed to put others first, not ourselves
I remember trying on my dress for the last time before the wedding and I was OBSESSED! I was so unsure when i bought it bc it was so different from what anyone expected. I also remember taking it back to the salon after the wedding to be preserved and my husband came with me. As we were about to leave, he stopped and asked if i was allowed to put it on again before it got boxed up. The consultants were like, "OMG of course!!! Come on!" Getting to walk out onto the pedestal with just him there was so special. We were both crying and it was just another way of proving yet again that this really was MY dress.
I basically know what not to do if I'm EVER in an entourage
This is why I am so thankful that when I ordered my wedding dress in my size it fit me perfectly. I did not have to make 1 alteration to my wedding dress it was ordered in my size and fit me like a glove.
3:51 the punching drama starts
THANK YOUUUUU
Hero
Thank you so much!
I’m so glad I didn’t have to go through this. I went to a sample sale by myself, picked out four dresses myself, & bought the second one that I tried on. The in house seamstress did an excellent job of sizing the dress down.
Anyone who hits or just acts rude to a staff worker deserves to get kicked out ! I'm surprised the cops weren't called
Randy makes the show real. And to the mom who socked one of the staff, she should have been banned from the store, here daughter could come in to complete the fitting or not but the dress is theirs...with stern warning to the mom, do you want jail or not.
Me: planning my wedding day
Also me: no relationship or no guy interested in me..... 😁👍
that is stupid
@@catcat6787 be quiet. People can have hopes and dreams about what they want their wedding to be like. If anything you’re the stupid one.
I'm more angry at the store for not standing by staff then I even am at the mother. They deadass let her get away with it.
Why wasn't the abuser prosecuted? This company cares more about the money than protecting staff.
I’m in a relationship just waiting on the day he proposes, so I just watch this for comfort !!
Say yes to the dress keeps me from cutting my own bangs😌
Assault and Battery at the very least... And if the mother punched Vera, a stranger, you can only imagine what the bride endured her whole life😞
i found a lot of these dresses quite beautiful on the brides tbh
This show always makes me more comfortable with me and my fiance's wedding in 2 in a half years and I realize that planning a wedding is hard for everyone and it can fry your nerves
I got engaged less than a week ago so this makes me excited for when it’s my turn but I was in love with this show wayyyyy before! X
I really don't get it why you would get so stressed and emotional over a frock, I'm married and the day is about making a commitment, the lady who physically assaulted the lovely Vera should have been put in the local cell for a couple of days to calm down and then made to give a very public apology.
This is why I’m totally fine with wearing a casual summer dress and have the wedding be a simple beach potluck. The guest list would be no more than 50. Everyone packs a cooler and brings some beach blankets. Causal, affordable your dog can come with you and no stress.
Me too!
If people really get this upset over something this stupid, then they don’t understand the real meaning of marriage
Why don't Kleinfeld consultants take photos of clients in their selected dresses? Send the client home with the phot and keep a copy with the client's file?
God bless the seamstresses….
They ALWAYS work their magic!
It’s just amazing what they can do…
This video makes me so stressed I don't know why
I agree! It’s because of the editing, it’s way too choppy
Exactly
Nobody:
Absolutely: nobody
First bride : Yes wE NeEd To SEe MorE SkiN
😂😂
My experience from my daughter’s dress story was that the dress she originally tried on was nowhere near her size. The bridal shop people chose it so well, BUT they didnt explain how the final dress, made to her size, would probably look different. That’s the problem. Take some responsibility for full disclosure at the time of sale. Also dress cost PLUS alterations cost makes a huge difference. Brides and their families need to be prepared for additional costs, and the emotions which go along with it. No excuse of course for hitting Vera, that’s awful.
I’m a wedding photographer and people always ask if I have had nightmare brides. NEVER. It’s always the moms who are insane. Usually the mother of the groom though.
i felt like crying after seeing some of them in their dresses being so happy and I don't even know them!!