Hi, I just received the chair with the slider version of the cylinder and I've been unable to get the cylinder to budge at all even with a pipe wrench. Do you have any suggestions?
Lay on the ground, hold onto the legs/wheels, put your feet on bottom of seat and push away with your legs. Should come off. I had no pipe wrench and hitting it upside down with mallet might of loosened it but definitely didnt come off. When putting back on, I had the wheels down and placed the chair down ontop of it with the seat off so I can see the latch, took a bit to line it up gently, sweat that I might be off slightly, and then push down. My chair stll gives slightly when I sit in, but feels like its adjusting and not like its losing tension anymore. Hope this helps someone.
Very helpful. Thank you for this well-done informational video. Was pondering replacement of entire chair or just the cylinder. Cylinder replacement seems fairly simple following your tutorial. Again, many thanks!
Not sure if this video is still monitored but I recently purchased a steelcase Amia chair and it seems to sit too high? The piston seems to move correctly with the lever and I’ve adjusted the set screw so it goes up and down relatively evenly but even fully down it feels like it’s too high.. I have a Leap at work and my feet can definitely sit on the ground whereas this chair just bought even at the lowest setting my feet are off the ground.. bottom of the piston is 2” or so off the floor as this chair is so I’m kind of stumped as to why it’s sitting so high..
Thanks. Just needed to make sure the piston wasn't screwed into the base. In addtion to using the pipe wrench, I used a rubber mallet to whack the wrench pretty hard in order to loosen up the piston. Same for removing the piston from the base.
@@marklgarcia You ever end up having any luck with this? I just got a refurb Leap v2 and wasn't aware of the side pin, I've only had top triggered chairs before now, so now I have a non-functioning height adjustment, and I can't get the dang thing out.
@@jefmes yes, I managed to get the chair apart and put back together. The top where the adjustment pin is wasn't too bad. I used a dense rubber mallet to hit the pipe wrench to get the torque need to loosen it. It went back together ok. Getting the chair base off was a challenge. After a few hits the wheels were no longer in the way. I placed the center of the piston on a wood block and hammered the base off using strong blows from a large rubber mallet. Using anger and frustration is helpful in accomplishing this task ;)
@@marklgarcia Thanks for the reply! I should only need to get the piston removed from the chair so if I can get that done I think I'll be set *fingers crossed*. I did notice something else, on the very bottom on the piston, the part that nearly touches the floor with the wheels - do you have a plastic cap on that end, or is it open? Mine is open and I've already managed to get my hand in the piston grease and stain the side of the piston, argh.
I tried for like 10 minutes. Eventually I laid it in the ground and started pulling the bottom while securing the chair with my foot. It did not budge. The wrench just messed up my wrench. Then I hit the base with a mallet. That made it move. Eventually I pulled it up in the air by the cylinder and dropped the entire chair a few inches. That eventually made the cylinder come lose. Quite a frustrating process.
I couldn't get mine to budge either even using a hammer and large pipe wrench. Today I went to move backward and heard scraping. Thought it was a wheel stuck on something, ended up being the cylinder scrapping the floor. Apparently its a pretty common issue later on with this model. I did manage to get the wheel assembly to move off the cylinder with a lot of hammer persuasion. This gave me room to put two layers of electrical tape on the cylinder. Two layers was the perfect thickness to lift the chair back into position. I went to look at my other Leap that Im just going to use as a parts chair now (back recline mechanism broke) and it also is very close scraping the floor. Anyone successfully replace the back recline mechanism, or do you have to replace the entire seat carrier assembly?
Hi! Very good video, otherwise never I would had been able to figure out myself, and usually bringing a hammer isn't the first thing you think about when you want to manipulate a 1000$+ chair lol. QUESTION: The issue we have is that the cylinder is completely touching the floor and we just noticed it scratched a lot of the wood floor, I'm quite pissed at that and I can't see any ways to screw/unscrew it to raise it from the floor. What can we do?
I finally succeeded at removing the cylinder from the chair with two people: one person to hold the chair upside-down by the cylinder and shake it, and a second person with a wrench angled to pry off the cylinder.
Better way that won't damage the cylinder with a pipe wrench: 1 - Place the chair upside down on a blanket on the floor as shown in the video 2 - a squirt of WD40 in the socket where the cylinder enters the chair, wait 5 min 3 - Duct tape cover the jaws of a pair of large vice grips and secure them around the cylinder close to the chair base 3 - Grab and support the opposite side of the cylinder or base with one hand, then mallet/deadblow hammer/regular hammer the handle of the vise-grips so that the cylinder will rotate and the cylinder should unjam and come out 5 - support the chair legs on a garbage can or if you're brave your own legs and mallet the cylinder out of the base as shown in the video IMO everyone should own WD40 and a set of various sized vicegrips they are the most useful tools known to mankind. Vice grips are much better than the pipe wrench because pipe wrenches need to dig into the metal to grip properly, vicegrips use an over center clamping mechanism to hold onto the workpiece without slipping and distribute pressure more evenly.
My column is really stuck and doesn't stick out the bottom like this chair. I use rubber mallet, small hammer and normal hammer. The lifter came out but column is still stuck. I have used penetrating oil but still stuck. I'm trying to avoid replacing the base. Any suggestions?
I just received my refurb chair today and the cylinder won't hold the seat height. It slowly goes down. My chair does not have a set screw as it is a top-activated cylinder. Is it a bad cylinder?
If my gas cylinder is struggling should I be worried of it exploding or something? I was a watching a youtube video about people dying from chairs and now im worried about my own chair
Well I scratched the shit out of my piston with the wrench so now my thousand dollar chair grinds when I drop it down. I'd suggest you use something soft between the wrench and the metal.
I didn't line up the arrows on the bottom of the chair and the cylinder before I mounted the chair on the cylinder. now it's stuck or seems to be and this video doesn't show a way to fix the problem. or if It does I am missing it.
@@jimmymok5943 I took a small pipe wrench and turned the cylinder clockwise and it loosened right away. I don't think it matters which way you turn it but it's way easier than I thought it would be.
These are the instructions from Crandall Furniture, their answer to my question about the problem: "You'll probably need to remove the cylinder completely and re-install - a pipe wrench should help you get it off. It should hopefully not be on there too tight if you just installed it."
@@zotan Hey it worked, and yes I agree it was way easier than I thought it would be. They need to give better instructions for the cylinder's that you have to align to the lever. It's easier to align it if you put the base facing the ground and insert the cylinder into the base as opposed to inserting the base of the seat into the cylinder.
This is super bs..... I have never had a piston so difficult to remove. Even with tools and beating it for an hour with wreches. Yall must put these on extra compated to other companies. Usually a simple project but this is fucked.
For those struggling with this method, I highly recommend getting the Oasis gas cylinder replacement kit shown in this video th-cam.com/video/8nSEa8-mGrs/w-d-xo.html BTOD should definitely consider creating something like this for instances like I had when the gas cylinder wasn't working right and they sent a replacement only for me to not be able to remove the thing at all no matter what I did. Spent a number of hours on separate occasions trying to pipe wrench the chair off to no avail. Got the Oasis kit that comes with two rings you latch onto the cylinder you then use screws to push the tightened ring away from the other one thus freeing the gas cylinder from the chair seat. No smacking a pipe wrench with a mallet, just turning two screws with an Allen wrench and it popped off. Still had to take the wheel base and cylinder outside with a bucket and hammer but that was super easy. I still installed the replacement cylinder BTOD gave me but now have an easy method should I need to do this again.
The hard part for most people is getting the cylinder out of the base. My 70yo rancher dad and I banged on mine with a rubber mallet and tried twisting with a pipe wrench but when it's stuck in there good it's hard to get out.
Some chairs can definitely be a struggle especially if they've been sat in for years. What have you all done so far? Here are a few tips: You can tap the sides of the cylinder, but not super hard with your thrice strength. While pulling on the cylinder, hit the bottom of the mechanism with the rubber mallet to put outward force on the cylinder. If you aren't worried about damaging the cylinder, you can add a little WD-40 where it is stuck. Hope these tips help! - TK
@@btodtv I've tried all of these but the cylinder still won't budge. My pipe wrench has been grating the metal off the cylinder and eventually is going to tear right through it. Any other tips? Edit: I got the cylinder off the seat by hammering the wrench harder. However now the cylinder is stuck in the base.
These instructions does not work, there is now way of loosening the cylinder as shown in the video, the pipe wrench just rotates!! Totally fake video in my view as this does not reflect real situation.
I think that is why- you do it dozens of times a day. Us normal people have never tried it, may not own or have used the tools before. It's not as easy as it looks.
Hi, I just received the chair with the slider version of the cylinder and I've been unable to get the cylinder to budge at all even with a pipe wrench. Do you have any suggestions?
Lay on the ground, hold onto the legs/wheels, put your feet on bottom of seat and push away with your legs. Should come off. I had no pipe wrench and hitting it upside down with mallet might of loosened it but definitely didnt come off. When putting back on, I had the wheels down and placed the chair down ontop of it with the seat off so I can see the latch, took a bit to line it up gently, sweat that I might be off slightly, and then push down. My chair stll gives slightly when I sit in, but feels like its adjusting and not like its losing tension anymore. Hope this helps someone.
Thank you! It works!
I did this and broke the cylinder 😅
chist i've almost worn through my mallet and the cylinder is not coming off
I have a question. When would I need to replace the Gas Cylinder on my Steelcase Leep V2?
Very helpful. Thank you for this well-done informational video. Was pondering replacement of entire chair or just the cylinder. Cylinder replacement seems fairly simple following your tutorial. Again, many thanks!
Can you do a disassembly tutorial for the Steelcase Please 2 chair?
I finally got it but I needed a lot more tips (like hitting the wrench with the mallet) and it was very difficult
You saved me a lot of headache by explaining that the side activated cylinder’s tab needs to be facing the seat adjuster. Cheers!!
Not sure if this video is still monitored but I recently purchased a steelcase Amia chair and it seems to sit too high? The piston seems to move correctly with the lever and I’ve adjusted the set screw so it goes up and down relatively evenly but even fully down it feels like it’s too high.. I have a Leap at work and my feet can definitely sit on the ground whereas this chair just bought even at the lowest setting my feet are off the ground.. bottom of the piston is 2” or so off the floor as this chair is so I’m kind of stumped as to why it’s sitting so high..
Thank you for such a clear and precise demonstration. Great job! Subscribed.
Do you have a link/PN for the replacement cylinder?
Thanks. Just needed to make sure the piston wasn't screwed into the base. In addtion to using the pipe wrench, I used a rubber mallet to whack the wrench pretty hard in order to loosen up the piston. Same for removing the piston from the base.
This is what finally worked for me. Still trying to get the cylinder out of the chair base though.
@@marklgarcia You ever end up having any luck with this? I just got a refurb Leap v2 and wasn't aware of the side pin, I've only had top triggered chairs before now, so now I have a non-functioning height adjustment, and I can't get the dang thing out.
@@jefmes yes, I managed to get the chair apart and put back together. The top where the adjustment pin is wasn't too bad. I used a dense rubber mallet to hit the pipe wrench to get the torque need to loosen it. It went back together ok. Getting the chair base off was a challenge. After a few hits the wheels were no longer in the way. I placed the center of the piston on a wood block and hammered the base off using strong blows from a large rubber mallet. Using anger and frustration is helpful in accomplishing this task ;)
@@marklgarcia Thanks for the reply! I should only need to get the piston removed from the chair so if I can get that done I think I'll be set *fingers crossed*. I did notice something else, on the very bottom on the piston, the part that nearly touches the floor with the wheels - do you have a plastic cap on that end, or is it open? Mine is open and I've already managed to get my hand in the piston grease and stain the side of the piston, argh.
Thanks for the mallet idea, its what finally got it to work for me!
I cant remove the cylinder from the chair either with 2 different wrenches. Seems impossible
you NEED a solid pipe wrench to have a chance
@@nikolaslamb439 yea I gave up, way harder than it needed to be
@@TonyDrecaps Indeed it is.
18” pipe wrench, lay the chair on its side, use your foot, repeated kicking down motion.
youre just a weak sister.
I tried for like 10 minutes. Eventually I laid it in the ground and started pulling the bottom while securing the chair with my foot. It did not budge. The wrench just messed up my wrench. Then I hit the base with a mallet. That made it move. Eventually I pulled it up in the air by the cylinder and dropped the entire chair a few inches. That eventually made the cylinder come lose. Quite a frustrating process.
I couldn't get mine to budge either even using a hammer and large pipe wrench. Today I went to move backward and heard scraping. Thought it was a wheel stuck on something, ended up being the cylinder scrapping the floor. Apparently its a pretty common issue later on with this model. I did manage to get the wheel assembly to move off the cylinder with a lot of hammer persuasion. This gave me room to put two layers of electrical tape on the cylinder. Two layers was the perfect thickness to lift the chair back into position. I went to look at my other Leap that Im just going to use as a parts chair now (back recline mechanism broke) and it also is very close scraping the floor.
Anyone successfully replace the back recline mechanism, or do you have to replace the entire seat carrier assembly?
Thanks for this comment, this is my current problem as well
Is an 18 inch pipe wrench good to use
Hi! Very good video, otherwise never I would had been able to figure out myself, and usually bringing a hammer isn't the first thing you think about when you want to manipulate a 1000$+ chair lol.
QUESTION: The issue we have is that the cylinder is completely touching the floor and we just noticed it scratched a lot of the wood floor, I'm quite pissed at that and I can't see any ways to screw/unscrew it to raise it from the floor. What can we do?
I don’t have a pipe wrench sitting around…
So you just twist it really hard and it comes out?
No you need a pipe wrench...Good news is Amazon, Home Depot, Lowes, Ace, etc will all have pipe wrenches available
I finally succeeded at removing the cylinder from the chair with two people: one person to hold the chair upside-down by the cylinder and shake it, and a second person with a wrench angled to pry off the cylinder.
Better way that won't damage the cylinder with a pipe wrench: 1 - Place the chair upside down on a blanket on the floor as shown in the video 2 - a squirt of WD40 in the socket where the cylinder enters the chair, wait 5 min 3 - Duct tape cover the jaws of a pair of large vice grips and secure them around the cylinder close to the chair base 3 - Grab and support the opposite side of the cylinder or base with one hand, then mallet/deadblow hammer/regular hammer the handle of the vise-grips so that the cylinder will rotate and the cylinder should unjam and come out 5 - support the chair legs on a garbage can or if you're brave your own legs and mallet the cylinder out of the base as shown in the video
IMO everyone should own WD40 and a set of various sized vicegrips they are the most useful tools known to mankind.
Vice grips are much better than the pipe wrench because pipe wrenches need to dig into the metal to grip properly, vicegrips use an over center clamping mechanism to hold onto the workpiece without slipping and distribute pressure more evenly.
My column is really stuck and doesn't stick out the bottom like this chair. I use rubber mallet, small hammer and normal hammer. The lifter came out but column is still stuck. I have used penetrating oil but still stuck. I'm trying to avoid replacing the base. Any suggestions?
Very clear instructions. Nice work.
How to if the cylinder is seized?
does the v2 require a special cylinder? the replacement i got is a little too thin causing it to sink every time someone sits in it
could be how the hidden set screw is activating it
The cylinder is too slippery for the grip, what do I do?
I just received my refurb chair today and the cylinder won't hold the seat height. It slowly goes down. My chair does not have a set screw as it is a top-activated cylinder. Is it a bad cylinder?
Yes, if it isn't holding height it's a bad cylinder.
My old v2 ain't budging even with milkwakie pipe wrench ugh
If my gas cylinder is struggling should I be worried of it exploding or something? I was a watching a youtube video about people dying from chairs and now im worried about my own chair
Well I scratched the shit out of my piston with the wrench so now my thousand dollar chair grinds when I drop it down. I'd suggest you use something soft between the wrench and the metal.
I love my refurbished Steelcase Leap V2 (that I purchased from BTOD)!
I didn't line up the arrows on the bottom of the chair and the cylinder before I mounted the chair on the cylinder. now it's stuck or seems to be and this video doesn't show a way to fix the problem. or if It does I am missing it.
fixed it!
@@zotan how did you fix it, I just got my chair and it's stuck
@@jimmymok5943 I took a small pipe wrench and turned the cylinder clockwise and it loosened right away. I don't think it matters which way you turn it but it's way easier than I thought it would be.
These are the instructions from Crandall Furniture, their answer to my question about the problem: "You'll probably need to remove the cylinder completely and re-install - a pipe wrench should help you get it off. It should hopefully not be on there too tight if you just installed it."
@@zotan Hey it worked, and yes I agree it was way easier than I thought it would be. They need to give better instructions for the cylinder's that you have to align to the lever. It's easier to align it if you put the base facing the ground and insert the cylinder into the base as opposed to inserting the base of the seat into the cylinder.
Mine has a clip and bearing in the base. This would destroy the chair....
This is super bs..... I have never had a piston so difficult to remove. Even with tools and beating it for an hour with wreches. Yall must put these on extra compated to other companies. Usually a simple project but this is fucked.
For those struggling with this method, I highly recommend getting the Oasis gas cylinder replacement kit shown in this video th-cam.com/video/8nSEa8-mGrs/w-d-xo.html
BTOD should definitely consider creating something like this for instances like I had when the gas cylinder wasn't working right and they sent a replacement only for me to not be able to remove the thing at all no matter what I did. Spent a number of hours on separate occasions trying to pipe wrench the chair off to no avail.
Got the Oasis kit that comes with two rings you latch onto the cylinder you then use screws to push the tightened ring away from the other one thus freeing the gas cylinder from the chair seat. No smacking a pipe wrench with a mallet, just turning two screws with an Allen wrench and it popped off. Still had to take the wheel base and cylinder outside with a bucket and hammer but that was super easy.
I still installed the replacement cylinder BTOD gave me but now have an easy method should I need to do this again.
The hard part for most people is getting the cylinder out of the base. My 70yo rancher dad and I banged on mine with a rubber mallet and tried twisting with a pipe wrench but when it's stuck in there good it's hard to get out.
Cylinder won't budge for me either and I can guarantee I'm thrice as strong as the lovely lady in the video. Something isn't right.
Some chairs can definitely be a struggle especially if they've been sat in for years. What have you all done so far? Here are a few tips: You can tap the sides of the cylinder, but not super hard with your thrice strength. While pulling on the cylinder, hit the bottom of the mechanism with the rubber mallet to put outward force on the cylinder. If you aren't worried about damaging the cylinder, you can add a little WD-40 where it is stuck. Hope these tips help! - TK
@@btodtv Thanks! I'll give those ideas a shot.
@@btodtv 😂
@@btodtv I've tried all of these but the cylinder still won't budge. My pipe wrench has been grating the metal off the cylinder and eventually is going to tear right through it. Any other tips?
Edit: I got the cylinder off the seat by hammering the wrench harder. However now the cylinder is stuck in the base.
These instructions does not work, there is now way of loosening the cylinder as shown in the video, the pipe wrench just rotates!! Totally fake video in my view as this does not reflect real situation.
We use this method dozens of times a day during our refurbishing process. -Ryan
I think that is why- you do it dozens of times a day. Us normal people have never tried it, may not own or have used the tools before. It's not as easy as it looks.
"If a girl can do I can" nope
Lol