What do you think of the noise cancelling microphone? Let us know! 👇🏼👇🏼👇🏼 Link to the new Poly Voyager Focus 2 UC --> headsetadvisor.com/products/poly-voyager-focus-uc-2-wireless-headset-with-anc
The noise cancellation is pretty good! I have a 1 year old and needed something to really cancel background noise. I can still hear him though. Any suggestions for anything better or is this as good as it gets?
Seems really impressive for background noise. I'd love to see a test with a loud coworker on another call next to you to see how well it suppresses nearby voices.
What year is it today 2011? Micro usb in brand new $200 +products ? And why don't the charger can be use as a hub for a dongle? Using 2 usb a slot for headset which start to be rare this days is a dumb idea in fact my company laptop only have 1 usb a and 2 usb c.
@@KevinHay1 I assume that only for the the transmiter, while the base still the same, poly can incorporate usb a base with build in hub for usb a or usb c dongle as it only need power pass tru when it charging and not in use. This will allowed the unit only using 1 usb port regardless it with base or not. Asking its customer to purchase additional power brick or sacrificing one of its usb port for a dump base is bad design.
@@anubizz3this ... They all could make their BASE stations transmit and connect to the headset (firmware updates etc). That would eliminate the USB dongle and that prehistoric micro/ mini USB... And that would even be better ... Tiny USB dongligong with a tiny tiny antennae .... I look back lovingly to the range of my Jabra 930 ... DECT based range @infinity with rays piercing throu whole buldings ... But I guess the EU is the white knight in shining armor in 2023. No more Stoopid connections please 🥺
Bought a couple pair for the office in May 2024. The price was $249.99ea at Best Buy. This includes the desk charger, dongle, carry case and a few micro USB cords. The clarity of the audio is good. It switches fairly well between PC and mobile phone use. The "leather" pads get warm against your skin, so a cool temperature in the air conditioned office is ideal, or else you're going to want to take them off in 10-15 minutes. The range and connection is fantastic everywhere in the house, and as far as my driveway.
The microphone noise cancellation does not work when connected via Bluetooth directly, it seems that you need the dongle for that, which means that mic noise cancellation does not work with mobile devices. I tested it with my phone and the mic noise cancellation was indeed non-existing.
26 min review ! Wow. Love my 1st model. The form factor is similar. I beleive the greatest improvement was on Noise Canceling . For a working, all around ( music) you can't go wrong with this Poly flagship model. Cheers
I agree this is overall a fantastic headset! Thanks for watching hope you enjoyed it. Is there anything else you would like to see on these videos that we didn’t cover?
@@HeadsetAdvisor yes, OS compatibility. I use my UC Focus I with Redhat Linux. Some features like the sw does not work on this OS ( I use app to configure and 2nd Windows laptop for fw upgrade). It works great with Linux, but no fancy features. Thank you.
@@NoTengoIlusiones Thanks for your input. We haven't tested with Linux, but we're almost certain this headset will work the same on Linux as the older version does.
Would love to see a comparison between Poly Voyager Focus 2 and Jabra Evolve2 85. Also, not only the microphones ability to cancel out noise, but also how well ANC performs. Anyways, thanks for the content!
I have the Jabra Evolve2 85 UC. The first year, it was great, but after that I had issues with the boom mic not working. I made sure to keep the firmware up to date but the issue did not get resolved. After many back and forths with support, I just gave up. It still works till today but I had to frequently turn off/on the headset just to get the boom mic to work. If it weren't for the faulty mic, that headset would've been perfect. Now I am thinking of replacing it with a Poly equivalent after owning it for 3 years.
I have both the Focus 1 and 2, very happy with the performance, but I need to say that the Focus 1 is still my preferred "Go to" Headset, I answer customer calls and in-between calls, I listen to music, I love that the Focus 1 separates the Media on one side and the call on the other. Using the Focus 2, the controls are on one side of the headset and this is a problem, no forward or backwards for music, if you want to advance to the next song, you need to press the center twice, 3 times if you want to re-listen to the same song. The problem here is when you press twice, sometimes...! it redials the last call, making me call back the last customer. Yes, I hang up immediately, but shortly after, I receive a call from the customer asking why I called? Very awkward. Never had this problem when using the Focus 1. I work in a quite environment, never next to a blender or train, no difference in the call quality between the Focus 1 and Focus 2. I was under the impression the Focus 2 was an Improvement, I realized it was not so.
Hi Denis, thanks for watching and sharing your experience. Couple other models you may want to consider in the future are below that we haven't heard this issue with. Option 1 th-cam.com/video/WKT_F75TtCc/w-d-xo.html Option 2 th-cam.com/video/_2hTL7bU-sE/w-d-xo.html
The Focus 2 has some pretty major improvements in microphone and noise cancellation. And for music, if you listen to a bass-heavy song, you'll really notice a difference. I was also disappointed in the loss of skip forward/back on the Focus 2, and gave the engineer grief for it over Christmas! I'll see if I can reproduce the redial issue - I don't skip songs all that often, so I've never experienced that. Glad you love the Focus 1 - I was told that my input had a lot to do with how it turned out.
I have exactly the same issues with this Headset and even more! I am using the MS Version. I addition to above Issues with double and tripple button presses, today I found out, that as soon as MS Teams is started on the PC, the middle Button does no longer start/stop music, not even on my mobile! Even if I completely close MS Teams (including Taskmanager) the start/stop functionality is not restored until I reboot the PC. While the microphone quality as well audio is better than on the Focus 1, this bug is really annoying. I have tested this with two PCs and get the same results on both. I have a case open with Poly, lets see if anyhting changes....
So I ordered these and I tested these out, I can still hear some of the backgrounds. It’s not as noise canceling as your video shows especially with the blender is my settings wrong???
All headsets with a noise canceling microphone will help reduce background noise, but they still have limitations to which noises they can and can't block out.
It should auto switch. When you're done with a mobile phone call for example and you go to use your computer, the audio should auto default to the headset.
Yes typically that is the case the wired connection will give you the best performance both for mic and speakers however who wants to be wired when you can be wireless haha. Thanks for watching. Is there anything else you would have liked to see in this video?
Is there a reason why mic quality is so poor through Bluetooth? Sound in speakers is great in bluetooth so recieving is ok but transmitting is problematic for some reason. If I was Musk or Bezos I would hire you to make the perfect headset and destroy the market.
@@bjorneriksson6480 as far as I understand, bluetooth call quality is inherently flawed, as it uses the mSBC codec for calls. Which has the sampling rate of 16khz. (CD quality would be 44khz)
Further expanding on this, it looks like the upper microphone frequency response of the Bluetooth protocol is 7000 Hz. Which would explain why the sibilants sound so unnatural via Bluetooth. This was not much of an issue in an age of phone calls, but is not ideal for the age of zoom / teams calls.
Hi sir can you please give us FILIPINOS (PHILIPPINES) recommendation for Budget Wireless headset with great mic cancellation for only 60$ below please 🙏🏻
Thank you for viewing the video, Alvin! We did a video on our best headsets under $100. Mic tests included. th-cam.com/video/DyLaHpqB-Rs/w-d-xo.html Hope this helps!
@@alvinjosephherrerify Mpow HC 5 was my favourite before find Focus 1. That's the good choice because your requirement is something similar to HC 5 that be the wireless headset . It should be better if you choose the model with USB dongle or the desktop version. You will not go wrong with that product. In Philippine will be the same as my country (close to you), the budget one in US will be the expensive one in our country.
Hi Matthew, we haven't tested this but it does connect to an iPhone with Bluetooth. Is there any reason you wouldn't want to connect to the iPhone with Bluetooth?
An excellent In-depth review David. Test using windy conditions and definitive verdict by category is a superb guide to us consumers. I'm hoping the final thoughts with scores will remain in future reviews. Some clarifications though a) do the boom Mic triggers the mute/unmute button if moved up/down? b) Can BT700 be used with other Poly UC headsets? c) lastly, for baseline only, as the Mic quality of focus 2 scored a 7, what would that wireless headset that scores a 10 so far from your review? for benchmark purposes only :-)
The scores is something we wanted to do for awhile but wasn’t sure how it would translate to the viewers. Glad to hear you liked it we will continue to do more of them. Yes BT700 will be able to be used with other models what I’ll test is if you can connect a Voyager Focus 1 to it and see if it improves it. I’ll also do a test comparison of a 10 microphone. Thank you -David
@@HeadsetAdvisor thanks David. Very much appreciated and looking forward espcially on the review of a "10" microphone. I'm hoping it's a wireless headset as I fully agree with you in your other reviews, I don't want to be tied up to my desk. :-)
Thanks for watching Tony! This would be a higher quality model with a better microphone than most. What do you think of the headset microphone here? th-cam.com/video/0aVczgCZN8E/w-d-xo.html
I bought one. But when the "mic" is in use i get a massive quality drop in audio. no matteer if cable is connected or using wireless dongle. Listening to audio in youtube for example with a outstanding quality, if I open a meeting app, jitsi, google meet for example, the quality drops to nearly a old analogical landline.. this is normal? updated to lastest version
I can confirm that you cannot have high quality audio if you use the microphone. That is even if you use the headset wired (not using Bluetooth). Very disappointed, I have to return these...
Is it possible to listen to TV using this headset? i know it will do computer and mobile but it would be great to have it work with my big screen TV in the bedroom at night. Is this possible?
Just 2 questions , what’s the difference between the teams verse and the non-teams version and what’s the difference between the one with model number 213726 01 and model number 213726 02?
@@HeadsetAdvisor thank you for the reply, so the teams version does not work on or with other applications, because we use teams maybe 65% of the time but we do also use other applications and unified telecommunications systems such as mitel
No I did check that and the voyager 1 base was slightly different size so it won’t fit the new Voyager Focus 2 unfortunately. What did you think of the overall Voyager Focus 2?
Thanks for your reply, to me the Poly (or former Plantronics) headset is what I looking forwatd to. It's design, mic quality, and comfort that Jabra cannot compete.
Sorry for posting the disadvantages I find, I don't try to have a negative attitude, it's just I think that potential buyers need to be aware of these issues, as the headset has a premium price. Muting the microphone! If you decide to do that via the headset by clicking the mute button or sliding the mic upwards, the other participants in the call will hear a loud click or a loud sliding of the mic respectively. Also when you walk, you can hear the strap on the top jiggling on each step you make.
Hi Monica, the score is a combination of the mic on how it sounds as well as how much noise it blocks out. We have since stopped providing our score though on any new videos because we found many of these categories are to subjective.
Unfortunately micro usb as you found out. There's a new model coming soon though that does use USB-C. Check it out here th-cam.com/video/0aVczgCZN8E/w-d-xo.html
I have a Macbook M1 pro, the headset is connected with BT700. For some reason, the sound keeps changing from input to output automatically leading to change in sound quality. This happens when I am watching any youtube video. Is there a fix?
Hi Hunter, yes you can seamlessly switch between computer and mobile phone. Link here to learn more or order headsetadvisor.com/products/poly-voyager-focus-uc-2-wireless-headset-with-anc?_pos=1&_sid=184dc68db&_ss=r
In your case going with the Focus 2 Office would be a better way to go because you would be able to use the headset in office, then when you want to take it home you won't have to lug a charging base with AC power between home and office. headsetadvisor.com/products/poly-voyager-focus-office-2-wireless-headset-with-anc?_pos=2&_sid=f59f9ef2a&_ss=r
Great mic noise cancelling! Wow! What other products do a better job (near the end you thought it didn't do as good a job as you were hoping)? I did hear the occasional mild clipping (distortion) when your voice was loudest. I am surprised that so many headsets do this (though I wonder how much the computer's sound electronics are to blame?) It wasn't especially distracting though. I'm anxious to see what you compare this to and what the results of those comparisons are.
Hi Jeff yes we will be comparing this to many more headsets and see how the microphone compares. So stay tuned. Next video is the Voyager focus 1 vs 2 should be out on Monday will let you know though when the next one releases
Confirm that the "acoustic fence" works quite well ... it was the reason for me the purchase this headset to avoid that my dog barking is disturbing my call when in HomeOffice and it works really good. Unfortunately it seems that Poly have some quality issues ... after several weeks the mic noise cancelling didn't work anymore. Poly replaced the device without problem but after several weeks the mic of the new one stopped working at all. So I'm currently waiting for a replacement which will be my 3rd device ... But once again ... if it's work the mic noice cancelling is really great
Which Jabra model would this compete with? Am trying to do a comparison in terms of features vs price. I would think Evolve 75 but that thing is ancient, and Evolve2 65 doesn't have ANC.
It look like the best available headset so far. It's closest competitors are the epos 560 and jabra evolve 2 75 Does it really have 40 hours listening time. That is a huge improvement
We will be doing comparison videos soon on all the closest models but there are quite a few competitors you could argue Bose 700 UC, Logitech Zone wireless, Evolve2 85 are competitors but I’m gonna put them all to the test and see how they compare. I’ll find out on the music length but I think so battery is solid so far.
Hi James, we’re not familiar with the part you’re referring to. What I can say is the design of the Focus UC 2 is the same as the Focus UC but is an overall improvement.
I watched a few of your Focus 2 reviews and I noticed the mic sound seems to be more rangy - meaning the sounds spikes up and down more than other mics. Whilst the sound is clear, it is probably less comfortable for the listener on the other end when the sound suddenly pierces upwards. I'm not sure if this is result of the "HD" sound being switched on.
Hi Darrin, in our video tests the headset is fully up to date and in HD mode. That being said, another two models to consider are at the links below. What do you think about the mic quality on either of these? Tilde Pro th-cam.com/video/WKT_F75TtCc/w-d-xo.html Evolve 2 65 th-cam.com/video/ItDrKKSPzBE/w-d-xo.html
i just got received Poly Focus 2 UC, i am unable to to pause and play if i click middle button. when i click on it, its opening MS Teams. I got Teams variant model. In Team model i am unable to answer/cancel the google meets calls and others. in which model will it support for all the apps answer/cancel the calls?
Hi Harish, this is the downside of the Teams model. The Teams model will always try to prioritize Teams. Anytime you use multiple apps on the computer, you always want the UC version.
Thanks for this review. As an FYI for yourself as well as others. The headband that lifts, besides adding to comfort, also acts as a play / pause switch (on my Focus 1 at least). When I'm listening to audio etc, and remove the headset, the player pauses at that point. In a meeting, It automatically mutes you. Very handy feature! I'm looking at the 2 as my 2nd purchase, as the plastic surround for the metal head band on my 4yo Focus 1 has failed (due to my big head...) and so I've had to tape the shell closed. It appears that the 2, with the metal band extending down might be a little more sturdy in this respect. Really happy with mine, so the 2 I'm sure will be great also.
Thank you so much for your great review! Overall the headphones look good however I see two major cons. 1 - micro usb, that just should not be happening in 2021! Means you need special cables (usb-c to micro usb) or dongles to use it with a modern laptop such as MacBook or even some Windows models. 2 - it would be great for the charging stand to also have a usb dongle functionality, so if connected to your laptop you wouldn’t need the actual usb dongle and avoid occupying two usb slots with one headset. To me these 2 points are a deal breaker.
Hi Sergiy you could always get a usb-c to multiple usb-a connections to make that easier. But I agree I wish there was usb-c connection to headset or perhaps if the charging base was the Bluetooth connection and you could plug in the charging base into the computer for the audio connection. I definitely think it’s still worth considering as the new improvements are quite nice IMO. What did you think of the other features of the headset?
@@HeadsetAdvisor Thank you for sharing your thoughts. After seeing the promo videos I’ve expected more from these headphones. For example, battery life is relatively short compared to the likes of Evolve2 65. Noise canceling of the microphone is also not impressive. Considering the cons I’ve mentioned earlier the overall package is a bit disappointing, although I like the brand and really wanted these headphones to be outstanding.
@@HeadsetAdvisor so the usb-a means it's only the charging cable (like with the voyager 4220 the charger cable is usb-a but the dongle is usb in pc) ? I've been hesitant to buy one cause the stand is extra money and the usb-a one is cheaper but it said usb-a and of course no pc has that
Is it possible to replace the ear pads when they wear out, or are they permanently attached? Similarly, can the top head band be replaced when it wears out?
Yes, it looks like you can replace the leatherette cover, but the foam cushion is glued to the speakers it looks like. The top headband doesn't look like it can be replaced.
Hello, I was able to successfully connect this to my old 4210 office charging base. Is it safe to assume the connectivity to the BT700 dongle is superior to said base? Or any difference at all? Thank you
@Headset Advisor - when i use the dongle then it is hanging my entire ZOOM and PC however with Bluetooth connected to PC it is working fine , please suggest..
Hi Gaurav, within Plantronics Hub, there should be a setting under softphones that allows you to select no softphone so it doesn't do this. Give that a try and let us know if that helps.
When headset is connected to laptop directly via Bluetooth and not the dongle, does the mic mute/un-mute function still work in calls e.g. Teams/RingCentral etc. ?
Some apps will allow you to mute/unmute from the headset when connected via Bluetooth, and other times you don't get that feature. The Dongle ensures you will be able to mute/unmute from the headset.
@@DanielGonzalez_ARG USB-A vs USB-C only refer to the dongle that connects to your computer. The quality between the two will be the same. it only depends which port your computer has as to which your choose.
Is there any problem with me leaving the phone on the Voyager Charging Stand, considering that it is a charging base? Does it harm the phone's battery life? Thank you
Hi Kristian, it can be a challenge! Good news is we can help narrow down a few best headsets for you to consider. Can you answer a few questions below? From there we can narrow down a few option for you to look at. 1. What is the make/model of your landline phone? 2. Do you have a wearing style preference you like? (single speaker, dual speaker or earpiece for example) 3. Would you like a wired or wireless headset?
Does this brand have any over-ear headset with the same microphone system? Are you familiar with any other headset models that prioritize the microphone significantly?
I have the option to get poly voyager focus 2 or poly voyager 5200 uc. I know they are a bit different but not sure which is the best. Do you have a preference ?
Hi Ashley, it all depends on your specific needs and preferences. The 5200 UC is best if you do a mix of calls in the car on the go, on walks and in your home or office. Whereas if you're mainly in your home, working at a coffee shop, at the office etc.. and need to take a headset with you on the go to work from a hotel for example, the Focus 2 would be better. Battery life is also another consideration between the two you want to look for.
How does the Sidetone perform? The old voyager focus had a sidetone, but even at the higher level, it was much to silent for me, I could hardly find a difference to no sidetone at all. Is the sidetone louder then for the voyager 1 ?
Hi Peter, the sidetone is better on the Focus UC 2 than the 1 but from our experience the sidetone adjustment on the models we've tested don't give as much as some customers would like. Feel free to order at the link below and you can return for any reason within 30 days. Shipping is covered both ways as well. Focus UC 2 headsetadvisor.com/products/poly-voyager-focus-uc-2-wireless-headset-with-anc
Hi Nestor, great question! The Focus UC 2 has Multipoint connectivity, headset connects to two devices at the same time, and remembers up to 8 devices.
Great review. You mentioned that this model didn't cancel out as much background noise as other headsets. Which headset would you recommend for a busy office when it comes to the best noise cancelling?
Hi there, I love my headphones but I noticed that noise suppression doesn't happen unless I'm on a teams call or phonecall.... But if I tried recording myself with the recorder app on either my phone or laptop then there is zero noise reduction .. Is there something wrong?
The ANC is very good on both. The Focus UC 2 allows you to adjust between high ANC, low and off. That being said, the 8200 UC is a bigger headset and will cancel out more noise, but the Focus UC 2 is a better overall headset for calls/meetings in our opinion.
Two questions. 1. Is the headset durable? There are some negative comments on Amazon. 2. Does the Office version provide as much additional range as indicated in the company specs?
Hi Robert, unless you're running over the headset with a car or bending it the opposite way as hard as possible over and over again, then it should be very durable. Aside from that we haven't experienced many issues with this headset due to breaks. Any headset that claims a specific amount of range, cut that in half to be safe if you're in any environment that isn't fully open. The more barriers you have to go through, the less range you'll get.
Hi David, nice and informative video. Keep up the good work 👍. Can you please confirm if mic on/off voice alerts can be turned off. In Focus 1, you could turn off the alert for mic off but not for mic on. Thank you.
Hi Leslie, it will still work fine on other apps. The issue comes in play if you were to run Teams, Dialpad and Zoom all at once for example. Or if you strictly use Teams and can't download any additional software (Plantronics Hub)
Hi Anjo, the USB type is referring to the connectivity of your computer. Some have USB-A and others have USB-C, so you'd want to choose what you have. The quality is the same between both USB Dongles. The headset uses micro USB to charge.
Hi Sidharth, it's hard to say. This is a good business headset and it sounds pretty decent for your music, but to replace a pair of headphones like the Sonys for personal use, it's a tough one to say. I think a better headset for work and play that would replace the Sonys is the Tilde Pro here headsetadvisor.com/products/orosound-tilde-pro-premium-bluetooth-headset-with-anc-and-excellent-noise-cancelling-microphone
Thanks for the recommendation. A little bit on pricier side though. I did try my luck at the givesways😄 today . I have decided to go with the wired poly 5220 as i don’t really need ANC for my business needs and bluetooth luxury makes sense only if it can almost replace my sonys. You guys are doing an awesome job to help us make decisions. Keep it up!!
I just bought it based on your review, I had a zoom call, and everyone from the other end can hear the noise I have in my office? Any suggestion on that?
Hi Kamel, try the steps below. 1. On Zoom, Click your profile picture, then click Settings > Click the Audio. tab >Next to Suppress background noise, click the dropdown menu to select the level of suppression you wish to use. 2. Follow the video here and make sure if you have Intel smart technology it's disabled th-cam.com/video/O8BVp8eHF_k/w-d-xo.html
What is tbe VOLUME like? I have the Jabra Evolve 2 75 and the VOlUME is soooo LOW on the headset..especially in a loud office even with ANC on..its too low..doesn't get loud enough..ARE these LOuDER? Are you able to adjust the volume and at the highest volume is it LOUD? Louder hopefully than the Jabra Evolve 2 75..its ridiculous..what drivers did they use..I cant believe how low at full volume they are
Interesting, we haven’t heard anyone yet say the volume on the Evolve2 75 is to low. The volume on both models are usually enough for most people, but we don’t have a way to tell you which one has louder speakers. Another model to consider with really good volume is the Orosound Tilde Pro
@@joelongo2275 I’m not sure either sounds very strange. Maybe check to know you ordered from an authorized reseller and if you did maybe it’s defective and a replacement may be the fix
Hi! Thank you for the awesome review! Sorry if this has been asked before: does the noise canceling cancels external noise when you're listening AND talking? I like the noise canceling on the MIC when I talk, but I still like to hear my surroundings. Thanks!
Hi there! Thanks for watching and no problem. Anytime you have a question we're happy to help :) When you have the headset on, with both ears being covered it will reduce unwanted background noise you'd hear, but it won't 100% block out all the noise. You can further reduce the unwanted background by turning ANC (Active Noise Cancellation) on.
Hi Edan, that's a hard question to fully answer. The Focus UC 2 would be one of the best to date. Which devices would you need a headset to connect to? That will allow us to better answer your question.
@@HeadsetAdvisor I connect mostly to an iPhone. I'm out and about, often in Midtown Manhattan so eliminating background noise is critical. I have the original Voyager Focus and the microphone is great. Since the iPhone supports AAC it would be nice to have a headset that supports it. I know that both Voyager Focus models don't.
@@EdanSaltz Thanks for clarifying! The Voyager Focus UC 2 would be the way to go for your needs or there’s a new headset coming soon that you may really like. Check it out here as a sneak peak th-cam.com/video/0aVczgCZN8E/w-d-xo.html
Nice video! A couple questions- 1. Can I NOT use USB dongle, and directly use Bluetooth to connect the headset to my laptop ? 2. If the answer of question1 is yes, will the function of noise cancelling microphone be degraded ? The USB ports of my laptop is full now, and that’s why I’m asking if I could use this headset without USB dongle before I purchase this product through the website provided in the link. Thanks.
Thanks Scott 🙏 you can use these without the USB dongle but isn’t recommended because any headsets you connect to a computer via Bluetooth, it’s a hit or miss experience how well your headset will work. The included dongle is highly recommended to use with the headset.
Is there currently a better option than this? I have the older voyager focus model but the battery isn’t working very well anymore so I need something new.
You can go with the Focus UC 2 on this video or two other options to consider are at the links below. Evolve2 65 th-cam.com/video/ItDrKKSPzBE/w-d-xo.html Tilde Pro th-cam.com/video/WKT_F75TtCc/w-d-xo.html
Voyager mic sounds more clear than the Bose 700. I wonder if the mic sound gap betweeen the two models is less when you connect the Bose 700 via USB to your PC.....
Thanks for the great video. I have bought this Focus 2 but have an issue. When connected to PC through BT700, let's say if I turn off the headset and keep it on a side, the audio on the computer is still connected to BT700 and does not switch back to default speakers. I am having to manually switch to speakers and BT700 when turning off and on the Headset. Any fix for this? Windows 10 OS. Same issue with Microphone.
Hi Shivaji, this is normal and unfortunately by turning the headset off, it won't default back to the speaker audio. You'd need toggle back and forth from the headset and speakers within the control panel and sound settings of your computer.
@@HeadsetAdvisor If we don't use the BT700 and instead connect using laptop Bluetooth, things seem to be much normal and better. Any downsides to that apart from range?
Great video. I work from home and talk to people all day over teams. I found this on Amazon for 175.00. I’m about to pull the trigger. I hope the mic is good enough.
What do you think of the noise cancelling microphone? Let us know! 👇🏼👇🏼👇🏼 Link to the new Poly Voyager Focus 2 UC --> headsetadvisor.com/products/poly-voyager-focus-uc-2-wireless-headset-with-anc
The noise cancellation is really impressive!!!
The noise cancellation is pretty good! I have a 1 year old and needed something to really cancel background noise. I can still hear him though. Any suggestions for anything better or is this as good as it gets?
Seems really impressive for background noise. I'd love to see a test with a loud coworker on another call next to you to see how well it suppresses nearby voices.
Can i get the link for the battery for my CS 55?
@@HumbleStudent-pt2qy headsetadvisor.com/products/compatible-replacement-plantronics-headset-battery-for-c052-cs50-cs55-cs351n-and-cs361n-wireless-headsets?_pos=1&_psq=cs55+battery&_ss=e&_v=1.0
What year is it today 2011? Micro usb in brand new $200 +products ? And why don't the charger can be use as a hub for a dongle? Using 2 usb a slot for headset which start to be rare this days is a dumb idea in fact my company laptop only have 1 usb a and 2 usb c.
There is a USB-C variant as an option
@@KevinHay1 I assume that only for the the transmiter, while the base still the same, poly can incorporate usb a base with build in hub for usb a or usb c dongle as it only need power pass tru when it charging and not in use. This will allowed the unit only using 1 usb port regardless it with base or not. Asking its customer to purchase additional power brick or sacrificing one of its usb port for a dump base is bad design.
@@anubizz3this ... They all could make their BASE stations transmit and connect to the headset (firmware updates etc). That would eliminate the USB dongle and that prehistoric micro/ mini USB...
And that would even be better ... Tiny USB dongligong with a tiny tiny antennae ....
I look back lovingly to the range of my Jabra 930 ... DECT based range @infinity with rays piercing throu whole buldings ...
But I guess the EU is the white knight in shining armor in 2023.
No more Stoopid connections please 🥺
Bought a couple pair for the office in May 2024. The price was $249.99ea at Best Buy. This includes the desk charger, dongle, carry case and a few micro USB cords. The clarity of the audio is good. It switches fairly well between PC and mobile phone use.
The "leather" pads get warm against your skin, so a cool temperature in the air conditioned office is ideal, or else you're going to want to take them off in 10-15 minutes. The range and connection is fantastic everywhere in the house, and as far as my driveway.
The microphone noise cancellation does not work when connected via Bluetooth directly, it seems that you need the dongle for that, which means that mic noise cancellation does not work with mobile devices. I tested it with my phone and the mic noise cancellation was indeed non-existing.
this is so helpful. Yealink BH70 does cancel on iphone but not BH76.
Super impressive mic quality compared to the last model. They knocked it outta the park this time.
Agreed!
I also see on their website that there are a couple of softwares to download, Poly Lens and Poly Hub Desktop, which one should we install or both?
You want to get Poly Lens
Nice review.
Can we also get a comparison review of Poly Voyager Focus 2 UC and Jabra Evolve2 65, considering Evolve 75 is quite old now. Thanks.
Yes we will compare these models as well as the Evolve 75 and a variety of others models stay tuned as we will get these videos out ASAP!
Excellent in depth video! Love all the different test situations that you did! Thank You
Thanks for watching, Kia!
What about that acoustic fance and/or new ANC with no ear presure...? 🤔
You can turn the headphone ANC to high, low or off. The Acoustic Fence technology is built into the microphone so it always stays on.
Thanks for the amazing noise cancellation tests you did! Now I have a better idea of how good is this feature.
Hi Daimon, thanks for watching! Glad this video was helpful for you.
26 min review ! Wow. Love my 1st model. The form factor is similar. I beleive the greatest improvement was on Noise Canceling . For a working, all around ( music) you can't go wrong with this Poly flagship model. Cheers
I agree this is overall a fantastic headset! Thanks for watching hope you enjoyed it. Is there anything else you would like to see on these videos that we didn’t cover?
@@HeadsetAdvisor yes, OS compatibility. I use my UC Focus I with Redhat Linux. Some features like the sw does not work on this OS ( I use app to configure and 2nd Windows laptop for fw upgrade). It works great with Linux, but no fancy features. Thank you.
@@NoTengoIlusiones Thanks for your input. We haven't tested with Linux, but we're almost certain this headset will work the same on Linux as the older version does.
Would love to see a comparison between Poly Voyager Focus 2 and Jabra Evolve2 85.
Also, not only the microphones ability to cancel out noise, but also how well ANC performs.
Anyways, thanks for the content!
Hi Paulius, you got it. We'll add this video idea to our list. Appreciate your thoughts :D
I have the Jabra Evolve2 85 UC. The first year, it was great, but after that I had issues with the boom mic not working. I made sure to keep the firmware up to date but the issue did not get resolved. After many back and forths with support, I just gave up. It still works till today but I had to frequently turn off/on the headset just to get the boom mic to work. If it weren't for the faulty mic, that headset would've been perfect. Now I am thinking of replacing it with a Poly equivalent after owning it for 3 years.
Need to see Voyager Focus 2 vs Evolve2 65 review...
Hey Jimbo! Thanks for watching. That’s a heavyweight headset showdown we will have created soon.
I have both the Focus 1 and 2, very happy with the performance, but I need to say that the Focus 1 is still my preferred "Go to" Headset, I answer customer calls and in-between calls, I listen to music, I love that the Focus 1 separates the Media on one side and the call on the other. Using the Focus 2, the controls are on one side of the headset and this is a problem, no forward or backwards for music, if you want to advance to the next song, you need to press the center twice, 3 times if you want to re-listen to the same song. The problem here is when you press twice, sometimes...! it redials the last call, making me call back the last customer. Yes, I hang up immediately, but shortly after, I receive a call from the customer asking why I called? Very awkward. Never had this problem when using the Focus 1. I work in a quite environment, never next to a blender or train, no difference in the call quality between the Focus 1 and Focus 2. I was under the impression the Focus 2 was an Improvement, I realized it was not so.
Hi Denis, thanks for watching and sharing your experience. Couple other models you may want to consider in the future are below that we haven't heard this issue with.
Option 1
th-cam.com/video/WKT_F75TtCc/w-d-xo.html
Option 2
th-cam.com/video/_2hTL7bU-sE/w-d-xo.html
The Focus 2 has some pretty major improvements in microphone and noise cancellation. And for music, if you listen to a bass-heavy song, you'll really notice a difference. I was also disappointed in the loss of skip forward/back on the Focus 2, and gave the engineer grief for it over Christmas! I'll see if I can reproduce the redial issue - I don't skip songs all that often, so I've never experienced that. Glad you love the Focus 1 - I was told that my input had a lot to do with how it turned out.
I have exactly the same issues with this Headset and even more! I am using the MS Version. I addition to above Issues with double and tripple button presses, today I found out, that as soon as MS Teams is started on the PC, the middle Button does no longer start/stop music, not even on my mobile! Even if I completely close MS Teams (including Taskmanager) the start/stop functionality is not restored until I reboot the PC. While the microphone quality as well audio is better than on the Focus 1, this bug is really annoying. I have tested this with two PCs and get the same results on both. I have a case open with Poly, lets see if anyhting changes....
Do you know if the plantronics voyage UC charge stand compatible with the poly voyager 2 UC headset?
My poly focus 2 is not connecting with Siri
Can you please help
Have been waiting for this long time now :-)
I agree and it’s finally here. What did you think of the review and the new Voyager Focus 2?
So I ordered these and I tested these out, I can still hear some of the backgrounds. It’s not as noise canceling as your video shows especially with the blender is my settings wrong???
I did not try with the dongle I connected it to my phone via Bluetooth I don’t know if this plays a big part???
All headsets with a noise canceling microphone will help reduce background noise, but they still have limitations to which noises they can and can't block out.
@@HeadsetAdvisor okay I see’ but I did do the blender test and heard my blender :(
@@robertleon3506 It wasn’t reduced at all in comparison to if you were using your phone or speakerphone?
@@HeadsetAdvisor I used the Bluetooth version on the phone! And we still heard the blender through the speaker with the anc at 2 :(
BEST HEADSET EVER! Thanks for your professional review.
Thanks for watching :)
How do you switch back and forth between phone and computer quickly
It should auto switch. When you're done with a mobile phone call for example and you go to use your computer, the audio should auto default to the headset.
Thanks. This headset is amazing.i have found out it does automatically switch as you said. I'm impresses
Anybody else noticing that the mic seems to sound even better when the headphones were connected via a cable?
Yes typically that is the case the wired connection will give you the best performance both for mic and speakers however who wants to be wired when you can be wireless haha. Thanks for watching. Is there anything else you would have liked to see in this video?
Is there a reason why mic quality is so poor through Bluetooth? Sound in speakers is great in bluetooth so recieving is ok but transmitting is problematic for some reason.
If I was Musk or Bezos I would hire you to make the perfect headset and destroy the market.
@@bjorneriksson6480 as far as I understand, bluetooth call quality is inherently flawed, as it uses the mSBC codec for calls. Which has the sampling rate of 16khz. (CD quality would be 44khz)
Further expanding on this, it looks like the upper microphone frequency response of the Bluetooth protocol is 7000 Hz. Which would explain why the sibilants sound so unnatural via Bluetooth. This was not much of an issue in an age of phone calls, but is not ideal for the age of zoom / teams calls.
@@antonk6600 Do you know any headset that don't have that robot sound and that can work for a operator ?
Hi sir can you please give us FILIPINOS (PHILIPPINES) recommendation for Budget Wireless headset with great mic cancellation for only 60$ below please 🙏🏻
Please help us picking best budget headset so far i only knew the mpow hc5
Thank you for viewing the video, Alvin! We did a video on our best headsets under $100. Mic tests included.
th-cam.com/video/DyLaHpqB-Rs/w-d-xo.html
Hope this helps!
@@alvinjosephherrerify Mpow HC 5 was my favourite before find Focus 1. That's the good choice because your requirement is something similar to HC 5 that be the wireless headset . It should be better if you choose the model with USB dongle or the desktop version. You will not go wrong with that product. In Philippine will be the same as my country (close to you), the budget one in US will be the expensive one in our country.
Sry I just have a queston my razer headset has two jaks so I tried pluggin my laptop but the pc only have 1 jak plugin, how do I fix this pls help.
Check out this video I think it will help your situation. th-cam.com/video/JCpJs_6WeIk/w-d-xo.html
Is there a way to connect the headset into the iPhone? What if we used a micro usb to lightning port, or use of the pigtail?
Hi Matthew, we haven't tested this but it does connect to an iPhone with Bluetooth. Is there any reason you wouldn't want to connect to the iPhone with Bluetooth?
I think you can connect it, poly has a dongle type C and If I don't want to use bluetooth I just connect the dongle to my phone and it works.
An excellent In-depth review David. Test using windy conditions and definitive verdict by category is a superb guide to us consumers. I'm hoping the final thoughts with scores will remain in future reviews. Some clarifications though a) do the boom Mic triggers the mute/unmute button if moved up/down? b) Can BT700 be used with other Poly UC headsets? c) lastly, for baseline only, as the Mic quality of focus 2 scored a 7, what would that wireless headset that scores a 10 so far from your review? for benchmark purposes only :-)
The scores is something we wanted to do for awhile but wasn’t sure how it would translate to the viewers. Glad to hear you liked it we will continue to do more of them. Yes BT700 will be able to be used with other models what I’ll test is if you can connect a Voyager Focus 1 to it and see if it improves it. I’ll also do a test comparison of a 10 microphone. Thank you -David
@@HeadsetAdvisor thanks David. Very much appreciated and looking forward espcially on the review of a "10" microphone. I'm hoping it's a wireless headset as I fully agree with you in your other reviews, I don't want to be tied up to my desk. :-)
@@CatchMeIfYouCanRun It's a huge plus not to be tied to your desk! They say sitting is the new smoking 😬
Sorry to say, but I hear quite a bit of distortion from that microphone. Is that the way all headset mics sound?
Thanks for watching Tony! This would be a higher quality model with a better microphone than most. What do you think of the headset microphone here? th-cam.com/video/0aVczgCZN8E/w-d-xo.html
How do the blender test compares between the Jabra evolve 75 and the Focus 2??
Great question. I have a feeling that video is coming up soon.
Stay tuned...
I bought one. But when the "mic" is in use i get a massive quality drop in audio. no matteer if cable is connected or using wireless dongle.
Listening to audio in youtube for example with a outstanding quality, if I open a meeting app, jitsi, google meet for example, the quality drops to nearly a old analogical landline.. this is normal?
updated to lastest version
Hi Alexandre, that doesn't sound normal so we would need to do some tests to see if this is normal or not. Stay tuned.
I can confirm that you cannot have high quality audio if you use the microphone. That is even if you use the headset wired (not using Bluetooth). Very disappointed, I have to return these...
Awesome, very good test! Love the quality and tests of the videos. Thanks - 313
Thank you for your support :)
can you pair the voyager focus 2 with a 3rd party bluetooth 5.1 adapter such as a simplecom nb410 adapter?
You should be able to but we haven’t personally tested this so we can’t verify for certain.
does the usb work on a usb 3.0 hub? i have no more room on my PC.
Yes you could use a USB hub :)
Is it possible to listen to TV using this headset? i know it will do computer and mobile but it would be great to have it work with my big screen TV in the bedroom at night. Is this possible?
Hi Michael, we haven’t tested this but don’t believe so. There are other headphones out there that can work with a TV.
how does this stack up to the savi 8220?
Just 2 questions , what’s the difference between the teams verse and the non-teams version and what’s the difference between the one with model number 213726 01 and model number 213726 02?
To keep it simple, if you strictly use Microsoft Teams, get the Teams version. For all other scenarios go with UC.
@@HeadsetAdvisor thank you for the reply, so the teams version does not work on or with other applications, because we use teams maybe 65% of the time but we do also use other applications and unified telecommunications systems such as mitel
Is the voyager charging stand (original one) can be used with voyeger 2 headset?
No I did check that and the voyager 1 base was slightly different size so it won’t fit the new Voyager Focus 2 unfortunately. What did you think of the overall Voyager Focus 2?
Thanks for your reply, to me the Poly (or former Plantronics) headset is what I looking forwatd to. It's design, mic quality, and comfort that Jabra cannot compete.
@@TanawatP Thanks for sharing!
Sorry for posting the disadvantages I find, I don't try to have a negative attitude, it's just I think that potential buyers need to be aware of these issues, as the headset has a premium price.
Muting the microphone! If you decide to do that via the headset by clicking the mute button or sliding the mic upwards, the other participants in the call will hear a loud click or a loud sliding of the mic respectively. Also when you walk, you can hear the strap on the top jiggling on each step you make.
Thank you, your valuable sharing became a deciding factor for my purchase!
Scores are very helpful!!
Great, glad to hear you found them helpful! We were wondering how the Headset Advisor Score would be received.
I don’t understand the lower mic noise cancelling rating since I heard nothing from the background in your test. Is there something we are missing???
Hi Monica, the score is a combination of the mic on how it sounds as well as how much noise it blocks out. We have since stopped providing our score though on any new videos because we found many of these categories are to subjective.
@@HeadsetAdvisor thanks! I bought the set anyway, since already I use both Poly and Jabra wired sets for work. Thanks again for the response.
@@tharealmonica you’re welcome 🙂
17:05 does it use usb-c?
oh it's micro-usb what a shame..
maybe would be perfect if usb-c why did they ruin it with micro-usb..
Unfortunately micro usb as you found out. There's a new model coming soon though that does use USB-C. Check it out here th-cam.com/video/0aVczgCZN8E/w-d-xo.html
I have a Macbook M1 pro, the headset is connected with BT700. For some reason, the sound keeps changing from input to output automatically leading to change in sound quality. This happens when I am watching any youtube video. Is there a fix?
Follow this video and see if it helps th-cam.com/video/tnw8cvSCYKw/w-d-xo.html
Just ordered one from the link, I hope will get it quickly. Using 1 edition 3 years and really like it
And thanks for discount 👍
You're welcome 😁
Thank you for watching and your order, Ivan! Look forward to hearing your thoughts.
Great review. Thanks for taking time to share this.
Thanks for watching!
Thank you very much. Please kindly let me know the model of the mic that you used to record this video
can it be paired to two or more devices? Example your phone and pc and be able to switch between the two of them?
Hi Hunter, yes you can seamlessly switch between computer and mobile phone. Link here to learn more or order headsetadvisor.com/products/poly-voyager-focus-uc-2-wireless-headset-with-anc?_pos=1&_sid=184dc68db&_ss=r
I work on Avaya 9608 in the office and connect by analog phone or iPhone at home. Is this better than the Engage 75, 50? Answer calls all day 8 hours.
In your case going with the Focus 2 Office would be a better way to go because you would be able to use the headset in office, then when you want to take it home you won't have to lug a charging base with AC power between home and office. headsetadvisor.com/products/poly-voyager-focus-office-2-wireless-headset-with-anc?_pos=2&_sid=f59f9ef2a&_ss=r
Is this usb c for my MacBook pro?
Great mic noise cancelling! Wow! What other products do a better job (near the end you thought it didn't do as good a job as you were hoping)?
I did hear the occasional mild clipping (distortion) when your voice was loudest. I am surprised that so many headsets do this (though I wonder how much the computer's sound electronics are to blame?) It wasn't especially distracting though. I'm anxious to see what you compare this to and what the results of those comparisons are.
Hi Jeff yes we will be comparing this to many more headsets and see how the microphone compares. So stay tuned. Next video is the Voyager focus 1 vs 2 should be out on Monday will let you know though when the next one releases
@@HeadsetAdvisor - Thanks :)
Confirm that the "acoustic fence" works quite well ... it was the reason for me the purchase this headset to avoid that my dog barking is disturbing my call when in HomeOffice and it works really good.
Unfortunately it seems that Poly have some quality issues ... after several weeks the mic noise cancelling didn't work anymore. Poly replaced the device without problem but after several weeks the mic of the new one stopped working at all. So I'm currently waiting for a replacement which will be my 3rd device ...
But once again ... if it's work the mic noice cancelling is really great
Hello Headset Advisor, is there a way to connect this Poly Voyager Focus 2 to a Poly VVX 450 Business IP Phone?
Hi Fred, yes you can connect the USB Dongle into the USB port of the VVX phone and be able to use it that way.
@@HeadsetAdvisor yeah the problem is my usb dongle is a USB- C and the landline phone requires a USB-A. Could an adapter still make this work?
@@fredrm6023 Ah got it. You may be able to use a converting adapter, but we haven't tried this to tell you for certain. Worth a try!
Does the microphone noise cancelling perforrm the same when using the wire and /or the USB dongle.
Yes
Which Jabra model would this compete with? Am trying to do a comparison in terms of features vs price. I would think Evolve 75 but that thing is ancient, and Evolve2 65 doesn't have ANC.
The two Jabra models to compare are the ones you mentioned already :) th-cam.com/video/ItDrKKSPzBE/w-d-xo.html
It look like the best available headset so far. It's closest competitors are the epos 560 and jabra evolve 2 75
Does it really have 40 hours listening time. That is a huge improvement
We will be doing comparison videos soon on all the closest models but there are quite a few competitors you could argue Bose 700 UC, Logitech Zone wireless, Evolve2 85 are competitors but I’m gonna put them all to the test and see how they compare. I’ll find out on the music length but I think so battery is solid so far.
do they still have plastic near the headphones that cracks? I have 3 pairs of focus that are broken the same way...
Hi James, we’re not familiar with the part you’re referring to. What I can say is the design of the Focus UC 2 is the same as the Focus UC but is an overall improvement.
Will the microphone be muted when pushed all the way up?
Yes 👍
I have this set and I've done testing of the mic. Mine isn't working properly. Can someone explain what I may be doing incorrectly?
I watched a few of your Focus 2 reviews and I noticed the mic sound seems to be more rangy - meaning the sounds spikes up and down more than other mics. Whilst the sound is clear, it is probably less comfortable for the listener on the other end when the sound suddenly pierces upwards. I'm not sure if this is result of the "HD" sound being switched on.
Hi Darrin, in our video tests the headset is fully up to date and in HD mode. That being said, another two models to consider are at the links below. What do you think about the mic quality on either of these?
Tilde Pro th-cam.com/video/WKT_F75TtCc/w-d-xo.html
Evolve 2 65 th-cam.com/video/ItDrKKSPzBE/w-d-xo.html
i just got received Poly Focus 2 UC, i am unable to to pause and play if i click middle button. when i click on it, its opening MS Teams. I got Teams variant model. In Team model i am unable to answer/cancel the google meets calls and others. in which model will it support for all the apps answer/cancel the calls?
Hi Harish, this is the downside of the Teams model. The Teams model will always try to prioritize Teams. Anytime you use multiple apps on the computer, you always want the UC version.
@@HeadsetAdvisor but I am able to answer teams calls too, even I connected micro USB. Only mobile calls only able to answer.
Thanks for this review.
As an FYI for yourself as well as others. The headband that lifts, besides adding to comfort, also acts as a play / pause switch (on my Focus 1 at least). When I'm listening to audio etc, and remove the headset, the player pauses at that point. In a meeting, It automatically mutes you. Very handy feature!
I'm looking at the 2 as my 2nd purchase, as the plastic surround for the metal head band on my 4yo Focus 1 has failed (due to my big head...) and so I've had to tape the shell closed. It appears that the 2, with the metal band extending down might be a little more sturdy in this respect. Really happy with mine, so the 2 I'm sure will be great also.
Hi Paul, thanks for watching and providing the additional insight. We should have included that in our review! Great feedback to help us improve.
Beautiful headset! Great overview/review.
Pick up the headset and start dialing!
Thank you so much for your great review! Overall the headphones look good however I see two major cons. 1 - micro usb, that just should not be happening in 2021! Means you need special cables (usb-c to micro usb) or dongles to use it with a modern laptop such as MacBook or even some Windows models. 2 - it would be great for the charging stand to also have a usb dongle functionality, so if connected to your laptop you wouldn’t need the actual usb dongle and avoid occupying two usb slots with one headset. To me these 2 points are a deal breaker.
Thank you for sharing!
Hi Sergiy you could always get a usb-c to multiple usb-a connections to make that easier. But I agree I wish there was usb-c connection to headset or perhaps if the charging base was the Bluetooth connection and you could plug in the charging base into the computer for the audio connection. I definitely think it’s still worth considering as the new improvements are quite nice IMO. What did you think of the other features of the headset?
@@HeadsetAdvisor Thank you for sharing your thoughts. After seeing the promo videos I’ve expected more from these headphones. For example, battery life is relatively short compared to the likes of Evolve2 65. Noise canceling of the microphone is also not impressive. Considering the cons I’ve mentioned earlier the overall package is a bit disappointing, although I like the brand and really wanted these headphones to be outstanding.
@@HeadsetAdvisor so the usb-a means it's only the charging cable (like with the voyager 4220 the charger cable is usb-a but the dongle is usb in pc) ? I've been hesitant to buy one cause the stand is extra money and the usb-a one is cheaper but it said usb-a and of course no pc has that
Is it possible to replace the ear pads when they wear out, or are they permanently attached? Similarly, can the top head band be replaced when it wears out?
Yes, it looks like you can replace the leatherette cover, but the foam cushion is glued to the speakers it looks like. The top headband doesn't look like it can be replaced.
Hello, I was able to successfully connect this to my old 4210 office charging base. Is it safe to assume the connectivity to the BT700 dongle is superior to said base? Or any difference at all? Thank you
How is Voyager Focus 2 compared head to head with EPOS CDW 5066? Thanks.
Hi Leo, we will test them out against each other soon.
Awesome video!
Thanks Kenz!
Thanks!
@Headset Advisor - when i use the dongle then it is hanging my entire ZOOM and PC however with Bluetooth connected to PC it is working fine , please suggest..
Hi Gaurav, within Plantronics Hub, there should be a setting under softphones that allows you to select no softphone so it doesn't do this. Give that a try and let us know if that helps.
Subscribed. Great review!
Thanks for subscribing Michael!
When headset is connected to laptop directly via Bluetooth and not the dongle, does the mic mute/un-mute function still work in calls e.g. Teams/RingCentral etc. ?
Some apps will allow you to mute/unmute from the headset when connected via Bluetooth, and other times you don't get that feature. The Dongle ensures you will be able to mute/unmute from the headset.
Really great video. Thanks for all the info.
Thanks Kelly!
Thank you for watching!
I have a PLT Focus Voyager 1.
Do you know if the base charger of Focus 1 compatible with this headset focus 2 ?
The Focus 1 base unfortunately isn’t compatible with the Focus 2
@Headset Advisor Thank you!, last question: The USB C or USB A model, what is USB A or C, the base charger plug or the dongle, or both??
@@DanielGonzalez_ARG USB-A vs USB-C only refer to the dongle that connects to your computer. The quality between the two will be the same. it only depends which port your computer has as to which your choose.
Is there any problem with me leaving the phone on the Voyager Charging Stand, considering that it is a charging base? Does it harm the phone's battery life? Thank you
why is it so hard to find a landline headset
Hi Kristian, it can be a challenge! Good news is we can help narrow down a few best headsets for you to consider. Can you answer a few questions below? From there we can narrow down a few option for you to look at.
1. What is the make/model of your landline phone?
2. Do you have a wearing style preference you like? (single speaker, dual speaker or earpiece for example)
3. Would you like a wired or wireless headset?
Does this brand have any over-ear headset with the same microphone system? Are you familiar with any other headset models that prioritize the microphone significantly?
If I use bt600 dongle. The audio quality will be drop when use mic as general Bluetooth is?
I have the option to get poly voyager focus 2 or poly voyager 5200 uc. I know they are a bit different but not sure which is the best. Do you have a preference ?
Hi Ashley, it all depends on your specific needs and preferences. The 5200 UC is best if you do a mix of calls in the car on the go, on walks and in your home or office. Whereas if you're mainly in your home, working at a coffee shop, at the office etc.. and need to take a headset with you on the go to work from a hotel for example, the Focus 2 would be better. Battery life is also another consideration between the two you want to look for.
How does the Sidetone perform? The old voyager focus had a sidetone, but even at the higher level, it was much to silent for me, I could hardly find a difference to no sidetone at all. Is the sidetone louder then for the voyager 1 ?
Hi Peter, the sidetone is better on the Focus UC 2 than the 1 but from our experience the sidetone adjustment on the models we've tested don't give as much as some customers would like. Feel free to order at the link below and you can return for any reason within 30 days. Shipping is covered both ways as well.
Focus UC 2 headsetadvisor.com/products/poly-voyager-focus-uc-2-wireless-headset-with-anc
what other models can cancel out more than this model?
Here's a video with a few to compare, Andrew th-cam.com/video/_1I1ov-xQxQ/w-d-xo.html
Can you connect your plantronics to 2 different laptops in the same house? ofcourse using them 1 at a time?
Hi Nestor, great question! The Focus UC 2 has Multipoint connectivity, headset connects to two devices at the same time, and remembers up to 8 devices.
This video is so detailed. You are awesome.
Thanks for the feedback :)
nice!! can i charge the focus 2 using the focus 1 charging doc?
Hi Georgie, unfortunately not.
Great review. You mentioned that this model didn't cancel out as much background noise as other headsets. Which headset would you recommend for a busy office when it comes to the best noise cancelling?
Thank you, Richard! This would be one to consider here th-cam.com/video/2y5tTOAzmUI/w-d-xo.html&lc=UgyS5tROp5bEc95A1NB4AaABAg.9jaF48UzbHc9jaL23591-N
Hi there, I love my headphones but I noticed that noise suppression doesn't happen unless I'm on a teams call or phonecall.... But if I tried recording myself with the recorder app on either my phone or laptop then there is zero noise reduction
.. Is there something wrong?
How’s the ANC of this headset compared to the 8200 UC
The ANC is very good on both. The Focus UC 2 allows you to adjust between high ANC, low and off. That being said, the 8200 UC is a bigger headset and will cancel out more noise, but the Focus UC 2 is a better overall headset for calls/meetings in our opinion.
What software is applicable for this product, is it the HUB software? How do you adjust the ANC?
Hi Jack, the Hub is an option but isn't required. On the headset there's an adjustment for ANC for low, high and off.
@@HeadsetAdvisor
I figured that out after posting 😁
Sorry!
@@MrJacks1959 No worries 😄 if any other questions come up, let us know.
Does it have an EQ that can be adjusted?
Two questions. 1. Is the headset durable? There are some negative comments on Amazon. 2. Does the Office version provide as much additional range as indicated in the company specs?
Hi Robert, unless you're running over the headset with a car or bending it the opposite way as hard as possible over and over again, then it should be very durable. Aside from that we haven't experienced many issues with this headset due to breaks. Any headset that claims a specific amount of range, cut that in half to be safe if you're in any environment that isn't fully open. The more barriers you have to go through, the less range you'll get.
Hi David, nice and informative video. Keep up the good work 👍. Can you please confirm if mic on/off voice alerts can be turned off. In Focus 1, you could turn off the alert for mic off but not for mic on. Thank you.
So you chose to ignore my comment because of my name? I hope not!
Hi Muhammad, apologies for our oversight of your comment!
You can adjust the mic on/off alerts within the Hub.
@@HeadsetAdvisor Thanks for your reply. Really appreciate it. I have Focus 1 and you cannot turn off the "Mic Off" alert from the Hub.
if I buy the teams certified version will it work well on other platforms?....or is it restricted to teams?
Hi Leslie, it will still work fine on other apps. The issue comes in play if you were to run Teams, Dialpad and Zoom all at once for example. Or if you strictly use Teams and can't download any additional software (Plantronics Hub)
Does anybody knows if this headset has an option with USB C direct charging?
Hi Lucas, this uses micro USB unfortunately and there's no USB-C version for charging.
Hi, do you know what is the difference between the USB c and USB A on focus 2, is that for the USB dongle or the charging port of the headset?
Hi Anjo, the USB type is referring to the connectivity of your computer. Some have USB-A and others have USB-C, so you'd want to choose what you have. The quality is the same between both USB Dongles. The headset uses micro USB to charge.
@@HeadsetAdvisor thank you
Is there interference if you have multiple headset users in an office?
Hi Darlene, not unless you start getting around 100 headsets in a close area.
Can this be a good substitute for a bluetooth headphone that i would use for listening to music, for example the SONY XB900N?
Hi Sidharth, it's hard to say. This is a good business headset and it sounds pretty decent for your music, but to replace a pair of headphones like the Sonys for personal use, it's a tough one to say. I think a better headset for work and play that would replace the Sonys is the Tilde Pro here headsetadvisor.com/products/orosound-tilde-pro-premium-bluetooth-headset-with-anc-and-excellent-noise-cancelling-microphone
Thanks for the recommendation. A little bit on pricier side though. I did try my luck at the givesways😄 today . I have decided to go with the wired poly 5220 as i don’t really need ANC for my business needs and bluetooth luxury makes sense only if it can almost replace my sonys. You guys are doing an awesome job to help us make decisions. Keep it up!!
I just bought it based on your review, I had a zoom call, and everyone from the other end can hear the noise I have in my office? Any suggestion on that?
Hi Kamel, try the steps below.
1. On Zoom, Click your profile picture, then click Settings > Click the Audio. tab >Next to Suppress background noise, click the dropdown menu to select the level of suppression you wish to use.
2. Follow the video here and make sure if you have Intel smart technology it's disabled th-cam.com/video/O8BVp8eHF_k/w-d-xo.html
What is tbe VOLUME like? I have the Jabra Evolve 2 75 and the VOlUME is soooo LOW on the headset..especially in a loud office even with ANC on..its too low..doesn't get loud enough..ARE these LOuDER? Are you able to adjust the volume and at the highest volume is it LOUD? Louder hopefully than the Jabra Evolve 2 75..its ridiculous..what drivers did they use..I cant believe how low at full volume they are
Interesting, we haven’t heard anyone yet say the volume on the Evolve2 75 is to low. The volume on both models are usually enough for most people, but we don’t have a way to tell you which one has louder speakers.
Another model to consider with really good volume is the Orosound Tilde Pro
@Headset Advisor I did look at that one too. I tried everything. I don't understand why it seems so low. Have the volume all the way up.
The only headset that had high volume was the wired Discover D722 headset. That had plenty of volume
@@joelongo2275 I’m not sure either sounds very strange. Maybe check to know you ordered from an authorized reseller and if you did maybe it’s defective and a replacement may be the fix
@@HeadsetAdvisor I ordered direct from Jabra I am very disappointed as I have had several pairs of Jabra headsets the headset is very nice otherwise
Hi! Thank you for the awesome review! Sorry if this has been asked before: does the noise canceling cancels external noise when you're listening AND talking? I like the noise canceling on the MIC when I talk, but I still like to hear my surroundings. Thanks!
Hi there! Thanks for watching and no problem. Anytime you have a question we're happy to help :) When you have the headset on, with both ears being covered it will reduce unwanted background noise you'd hear, but it won't 100% block out all the noise. You can further reduce the unwanted background by turning ANC (Active Noise Cancellation) on.
Which headsets have the best microphone?
Hi Edan, that's a hard question to fully answer. The Focus UC 2 would be one of the best to date. Which devices would you need a headset to connect to? That will allow us to better answer your question.
@@HeadsetAdvisor I connect mostly to an iPhone. I'm out and about, often in Midtown Manhattan so eliminating background noise is critical. I have the original Voyager Focus and the microphone is great. Since the iPhone supports AAC it would be nice to have a headset that supports it. I know that both Voyager Focus models don't.
@@EdanSaltz Thanks for clarifying! The Voyager Focus UC 2 would be the way to go for your needs or there’s a new headset coming soon that you may really like. Check it out here as a sneak peak th-cam.com/video/0aVczgCZN8E/w-d-xo.html
Nice video!
A couple questions-
1. Can I NOT use USB dongle, and directly use Bluetooth to connect the headset to my laptop ?
2. If the answer of question1 is yes, will the function of noise cancelling microphone be degraded ?
The USB ports of my laptop is full now, and that’s why I’m asking if I could use this headset without USB dongle before I purchase this product through the website provided in the link. Thanks.
Thanks Scott 🙏 you can use these without the USB dongle but isn’t recommended because any headsets you connect to a computer via Bluetooth, it’s a hit or miss experience how well your headset will work. The included dongle is highly recommended to use with the headset.
Is there currently a better option than this?
I have the older voyager focus model but the battery isn’t working very well anymore so I need something new.
You can go with the Focus UC 2 on this video or two other options to consider are at the links below.
Evolve2 65 th-cam.com/video/ItDrKKSPzBE/w-d-xo.html
Tilde Pro th-cam.com/video/WKT_F75TtCc/w-d-xo.html
Voyager mic sounds more clear than the Bose 700. I wonder if the mic sound gap betweeen the two models is less when you connect the Bose 700 via USB to your PC.....
Hi Robert, thanks for watching! The Bose unfortunately doesn't have the feature to be used in wired mode.
I just purchased this headset. It's not filtering out the background noise as promised.
Sorry to hear that ☹️
Thanks for the great video. I have bought this Focus 2 but have an issue.
When connected to PC through BT700, let's say if I turn off the headset and keep it on a side, the audio on the computer is still connected to BT700 and does not switch back to default speakers. I am having to manually switch to speakers and BT700 when turning off and on the Headset. Any fix for this? Windows 10 OS. Same issue with Microphone.
Hi Shivaji, this is normal and unfortunately by turning the headset off, it won't default back to the speaker audio. You'd need toggle back and forth from the headset and speakers within the control panel and sound settings of your computer.
@@HeadsetAdvisor If we don't use the BT700 and instead connect using laptop Bluetooth, things seem to be much normal and better. Any downsides to that apart from range?
is it a quick mute? Do you tap it or lift the mic? This is an important feature. If not, can you suggest a good headset? Thanks
You can tap or lift the mic up to mute.
I hope Poly send us some demo units to test it soon, looks great.
Hi Francisco we can help you out with that send us an email info@headsetadvisor.com or text 916-527-9357 -David
@@HeadsetAdvisor Thanks a lot, we're Poly partners in Chile so the units might come sooner than expected.
Got it hopefully you get it soon!
Great video. I work from home and talk to people all day over teams. I found this on Amazon for 175.00. I’m about to pull the trigger. I hope the mic is good enough.
Thank you 🙏
Did you!? I just did and they should be here today… so excited