How Salesforce Uses AI and Cloud to Improve Customer Relationships
ฝัง
- เผยแพร่เมื่อ 12 พ.ค. 2024
- Marty Kihn, Senior Vice President of Strategy at Salesforce, explains some of the biggest ways that AI has impacted their business in recent years. Salesforce now centers around a Customer Data Platform, or CDP, and Kihn talks through some of the key decisions around data, vendors, and layers of AI models that can change the game for all marketers.