3 Reasons We DON’T Detail For Dealerships
ฝัง
- เผยแพร่เมื่อ 16 เม.ย. 2024
- 🧼 Save 10% OFF your order with code GROOVE10: propercareusa.com/
Resources
📗 Download The Ultimate Guide To Start Your Detailing Business: bit.ly/3ax3Dtb
⚡Try Jobber with a free 14-day trial plus a special discount: go.getjobber.com/detailgroove
✅ FREE video training: How I Grew My Detailing Business to $10K/Month: detailgroove.co/signup-training
📘 The 8-services You Can Offer in Your Detailing Business: bit.ly/3mDy4Aj
🎙 The Detailing Business Class Podcast: bit.ly/3JHzKEk
Courses
🚗 No Talk, Just Action: detailgroove.co/start-now/
📧 Six-Figure Email Templates: detailgroove.co/email-templates/
DISCLOSURE: Some of the links are affiliate links. The prices never change for you, I just get a small commission if you make a purchase.
- - -
// F O L L O W:
📷 Instagram: @detailgroove / detailgroove
📷 Instagram: @propercareusa / propercareusa
📺 Proper Care TH-cam Channel: @propercareusa - ยานยนต์และพาหนะ
![How To Flip Cars | FULL PROCESS [13]](/img/n.gif)
This is true with collision repair as well, they want lots of cars done fast and cheap.
Yep, I was a detailer for a body repair shop a few years ago. They wanted a really dirty car done within 4 hours. 3 of those hours it was in the paint shop and because it wasn't done in time, they fired me lmao.
Took my car to a slightly more expensive small local shop for my damage and made insurance pay! Best decision because the work was top notch and car looks new after a side collision. A lot of people don’t know that you can get other quotes than the big dogs in town that are in bed with the insurance companies.
Yes it's called BUSINESS and MOST businesses will VALUE their largest or best customers by giving them priority and maybe even a discount for VOLUMES of business . It's a SMART WAY TO GROW YOUR BUSINESS and PROVIDE SERVICE AND VALUE for YOUR BEST AND BIGGEST CUSTOMERS.
It’s crazy how they be rushing the body repair shops
it’s a body shop/dealer not a detail shop.
the goal is to get the mess out of the car that the shop created during the repair process, and to clean it up just slightly better than that. customers aren’t paying for a detail. it’s a production shop.
I worked for a detail company that focused on detailing cars for dealerships, and it was a nightmare. Everyone at the dealership acted like they were better than you and they didn't treat you like a normal human being. They wanted everything so quick and would complain if you didn't have something to their standards. I was only a teenager at the time and that shit would get to me. That job made me realize that i never want to work for someone else again!
Complain if you didn't have something up to their standards?!
Should've told them, "I wouldn't even be here, if YOU'RE up to YOUR own standards."
Everyone hates them and calls them "stealerships" for a reason lol. Some of the scummiest people. If you want, look up "F&R auto sales pizza guy". You might get a laugh out of the way it ended.
Everyone hates them and calls them "stealerships" for a reason lol. Some of the most shit eating people. If you want, look up "F&R auto sales pizza guy". You might get a laugh out of the way it ended.
I think it auto deleted my comment this is attempt 2 lol.
Everyone hates them for a reason lol. Some of the biggest shit eaters. If you want, look up "F&R auto sales pizza guy". You might get a laugh out of the way it ended.
I think it auto deleted my comment this is attempt 2. Ok...attempt 3?
Car dealerships make my skin crawl
I work full time at a dealership detailing, and I love making cars look great, but doing it for a dealership isn't ideal. Like you said, they want everything fast, super cheap, and on demand. They also complain about slight imperfections even though they are too cheap to have things done right.
I worked at a dealership after working at a professional high end detail/ceramic coating/PPF shop and you would be absolutely amazed at the terrible wash techniques and the towels and nuts they use on brand new cars. They’re just scratching the shit out of them and they don’t care because they’ll only wash the car once or twice so the customer won’t notice, but if you use those terrible techniques and towels/mits on a car over the years the paints not gunna last at all.
@@user-lr9hi7ww3n Totally agree. It is so frustrating because (maybe its me) I actually care about the looks of the cars and when I work on them, I want to do the best I can. My boss had a bit of a fit because I ordered a clay bar for a white car covered in fallout. Even simple things like that, he has no clue yet will have a meltdown if a customer refuses a car because of a cosmetic defect.
@@user-lr9hi7ww3nYea they use push brooms and bath towels lol. Last car I bought I made them add a professional detail by a place of my choosing to the deal on the “we owe” sheet or I walk. Then they wash but don’t dry so there’s usually hard water spots all over the car.
I worked as a service manager at a dealership and I can tell you that the detailing Department was great but it was the customers that were not. When I started working there they had several detailing packages available to the customers and of course the customer would take the cheapest one but wanted all the work done on the most expensive package. All it did was cause complaints, so I did away with all the cheap packages and we only had the top end package available. That weeded out all the Cheapskates and we were just as busy doing the top-level package because that was the only option . No complaints after that
On the ethics scale dealerships are slightly above lawyers and politicians but certainly below drug dealers and human trafficking
haha this is the optical illusion of youtube comments
😂😂😂
I sold cars. I agree.
My cruise control went out at 12,000 miles and Bob Rohrman Hyundai said that it wasn't covered under the bumper to bumper warranty.
They wanted to charge me $350!
They even printed out a blank piece of paper that they typed!
I called Hyundai USA, and I was loud in front of other service customers.
I didn't pay. The computer is a POS!
Just passed the 3 year mark.
It's a lease. They screwed me, royally!
My dad quit working as a dealer because he said all of his coworkers and managers were scummy and constantly high on cocaine. He said they made so much money, but he couldn’t sell his soul for that payday.
@@tomnisen3358your first mistake was considering a hyundai
Took a dealer's job because they mis-represented the work they needed. They told me they had a car they needed scratch repairs to be done. I told them it was 100$ per hour. When I got there there entire vehicle was covered in scratches, every panel and the entire panel too! They told me they had a budget of 300$. I told them I could make it better but could not fix the issue for that budget. After agreeing, I did a very quick compound on the entire vehicle, removing as much as I could in a single pass. When I was done after 3 hours, they were unhappy I had not done a full detail! I don't do dealership work, and made an exception that one time because it was supposed to be a simple scratch repair job. Never again!
They treat you like you’re one of their hourly employees. Did they pay you without you having to do extra work?
Dealers always want the best work for cheap or free. They are always screwing everybody over even their own employees.
lol they give the old owner KBB and resold the car for 10k over asking and can only pay you $300
@DZE457 there's this 02 bmw m3 with 11k miles in pristine condition at the dealer I work at. They put it in the show room too. I saw that they gave the guy who traded it in, 33k. They are reselling for 80k. They put essentially noting on repairs on the car just the usual mpi and detail, didn't even replace the tires on it from 01.
Exactly why they're nicknamed "Stealerships'
I own a vinyl wrap shop in Gilbert, AZ. In the beginning, i worked with a local Lexus dealership. I can confirm everything this video mentioned is TRUE. It was the first and only customer ive had to "fire".
Hey, I live in Gilbert. I can think of which one you’re talking about. And yeah they’re obnoxious
How do you like PPF black as opposed to the regular clear one?
People should start buying vehicles directly from the manufacturer. Cut out the middle man and all the nonsensical fees, But it’s illegal in America,
Go figure.
Good luck. Dealerships are basically the mafia. It's illegal to sell direct in most places.
Tesla essentially sell direct. They also don't have "scheduled service intervals", you just take it in when something is needed. At most you might need a new air filter every few years, if your 12V battery is getting old then replace that. The computer will warn when things are'nt good, such as tires. Of course, they also don't negotiate on pricing, the price is the price. I suspect this is the way things will go in the future for all car sales, once the dinosaurs are gone.
Lol you think that will make life better?
Bro thanks for telling me that I've just started my mobile detailing business in 23 because I was thinking about doing business with a dealership.
@@jernarddavis7206 I wish you nothing but success my brethren in your business ventures,
dealerships will definitely swindle you and they want you to do more work for less pay. It’s the American way.
This sounds like contractors working for real estate investors. Good on you for staying true to your craft!
My first full time job was washing/detailing cars. Lots of the salesmen were really rude to me and my fellow lot guys.
Thank you for taking pride, having integrity and doing the right thing.
I never deal with stealerships. Glad I'm able to do most auto repairs myself too. Saves me TONS!
I worked at a dealership with the exact same expectations…I’m grateful that’s behind me
And yet the dealership charges customers ridiculous prep and doc fees, yet they don't want to pay shxx. Go figure.
They gotta maximize their profits, man. How else would they?
I'll NEVER do dealerships again...not worth turning my shop lights "on" for.
yup!
👍u are exactly right. And that's the way to detail, it takes time...
Customer Satisfaction is key.
Good job man.
I've worked for 2 dealerships over the last 20 years & I agree. If they ask for whatever level of detail done, they should send an employee down & watch exactly how long it takes. Plus travel time. Plus time from drop off to starting detail. Then they might understand, only to forget 4 minutes later
You started your detailing business to be a business owner. Not the dealerships employee that details their cars.
I detailed car's on the weekend, had to stop.People want to call you when they
feel like it, and they want to pay peanuts
for quality work.
All Money Aint Good Money!!!!!
We work with dealerships, but on our schedule. It will get in line.
Same, they need to be aware from the start that they need you more than you need them otherwise the relationship won’t work.
I’ve been servicing dealers for the past 20+ years doing small blow ins and paint repairs.
Majority of my customers have with me for more than 10 years but whenever a new account calls I tell them how it’s going to be. I turn down more new accounts than I take on
If they don’t like it that’s fine, I’ll survive
100% correct! as a long time dealership employee I can say its all bs in a dealer. every single thing is meant to rip you off. I see sales people smile at their customers and when they go in the back or to "speak to their sales manager" all they are doing are laughing about how they are about to take off your head. They are all the same. They want every single thing possible for nothing and want it now. If the dealership is doing it they will take their time and you must wait on them. They over charge like no other. If youre getting a deal it's because they are getting the money on something else. Cars never go up in value and it's the biggest scam in the world. Any moron that pays 1000+ for a vehicle should be in an institution.
Worked for one in high school. You're absolutely right. Scum of the earth. All of them. Two faced people that are super nice at first but try to turn them down on a deal and they show their true colors. When you're out of earshot, they're taking mad shit about you, too. They're never honest and they try to screw you as hard as they can every time and they're quite successful at it because people either don't know any better or are too afraid of confrontation to speak up for themselves.
People need vehicles bro… some people like nice things? They don’t rip you off for everything idk what dealership you worked for but there’s rules and regulations to a certified company dealership. It sounds like you’re talking about a used car lot.
@@bgsblazer9540 Lincoln mercury Mazda. All dealers rip everyone off, c'mon. They give you $3,000 on a trade-in and sell it for $17,000.
@@bgsblazer9540 lol wow they must of sold you on a 1500 a month lease. You have no idea what you are talking about. Youre right people like nice things and when they know you want nice things that's when they got you. If youre willing to spend 40k over sticker and then cry when the dealers sell for 10k below sticker 2 years later youre the idiot standing there begging for them to take your car and still owe them another 30k to take it from you lol. Buy what you want but buy smart. Do you really think they are talking about how you owe bills or how your 3 kids are screaming in the show room? They don't care just sign the paper work!
@@kimokahikolekalihinot always. I traded in a 2019 f150 for 34k and they sold it for 35k.
Well they didnt sell it. It sold itself after it was put on the lot in about 2 days
Doing enough dealer work will sap you of your energy to go above and beyond. Your results will suffer when it matters most to a high caliber customer because you’ve been wired for cheap fast work.
That's literally what has happened to me. Now I just do the bare minimum to get the job done. They've drained the love for the craft out of me. Now it's just a job vs a passion.
The 2 dealers I have worked at, both had entire BUILDINGS for detail and new car prep... I feel that it's rare to have dealerships outsource detail work, unless you specifically work with dealerships for add on packages like the protector, a/m remote starts, tints, etc.
Nailed it… they want full interior and exteriors for $110… these are generally some of the worst vehicles also.
You loose hundreds of dollars doing one car for them more or less a fleet.
You're absolutely correct
The nastiest cars I've ever seen. Takes most of the day just to do the interior alone. People are disgusting. Especially the women.
That goes for all departments in the dealership
Oscar said it best and I quote “no Bueno”😂
That sounds like a nightmare
dealerships are not good to work with
I would tell them I would do a basic clean if they want to lowball you. I wouldn’t spend any extra time on anything?
Yup. They act like all we do is wait for them to call.
Really needed this one thank you💜
I do paint repair for several dealerships and they have the volume to keep me busy all year never go retail if I can't make it they understand sometimes I have other obligations and they get over it because I work my accounts and play the game
I find in my line of work (paint repair/small blow ins) retail is a kick in the dick. Pictures only show you so much, work location, haggling over pricing etc.
Dealers on the other hand I show up on my usual day, keys are waiting for me and damage is as described. Full days, in at 8am and gone by 4 PM with no drama
@@davemilewski2153 100%
This is why my last two details went so well. Both clients told me their vehicle didn’t look that good when they got it brand new. One of the clients also told me they had a dealership detail her vehicle about a year ago and they didn’t do even half as good as we did. I will do one vehicle a day if that’s what it takes to ensure the quality reflected in my work is immaculate.
I remember that time I had a summer job power washing all the cars at this Chrysler dealership lot twice a week, but we still only got paid minimum wage
So very true - they are only concerned with the sale in front of them at that moment and not valuing any vendors scheduled commitments or business structures.
I worked at a huge dealership in the 90’s and was shocked at how cut-throat things actually were - that was not how I wanted to make my living…
That statement is true with any business from the single employee all the way up to Amazon. The scale of operations has a high level of demand and control. If you want to grow your business you need to learn to accept that work, go through the scaling process and extend your reach and power.
Props for taking the time to do it right. Dealers are very much a half-donkey, quantity over quality situation. I see it at my work, as well. Heck, the amount of cars that have been traded in and then sold the same day is stupid.
I got lucky! I work with a dealership but they respect that I’m a business and other people are also my priority.
They book in their vehicle just like any other customer.
Shame every dealership don’t work this way
You end up giving the dealership all your business, then they leave you for a competitor. You're out the dealership AND the customers you left to do the dealership.
😂 they suck. I did detailing for a dealership and once the quality was extremely sub par i was like “i am just not proud of what i put out anymore. I do private details now and laugh at the crap dealership put out. Wash and vac. And windows nothing more.
i lived in delaware and started my detailing business i talked to every single dealership in my area (dover) they wanted to pay average 10-14$ per car for the absolute most ridiculous ammount of work. NEVER work with a dealership not even if you just started
you still in dover? and what do ya charge? lmaoooo
Dealerships and car lots don't get stereotyped for the past 30 years because it's not true. People get bamboozled by free water and a snack at the food center. They put these new things in dealerships to keep you there longer while they try to figure out how to screw you. in the mean time youre feeling great by a sandwich that is expired and a cola. Detailing is difficult and expensive as it should be. To replace a sensor that's 20 bucks and it cost you 300 to have some goof install it in 10 mins. We had a vehicle that had rail dust (orange spots in the paint) they wanted to charge the customer 30 hours to fix it! It was a brand new denali. It should have been done before they sold it! I said I could do it all in 5 hours and the dealership said no and told the customer it would be 30 labor to wet sand and buff the ENTIRE vehicle. Unbelievable! who does that!? Anyone that details knows that is completely unnecessary and potentially could ruin the vehicles paint job if they go through. This dealer is owned by a billionaire that is clueless along with a clueless staff that is just trying to show daddy look at all the money I made you like a legal pimp. Disgusting
I had a dealer try to charge me 300 dollars more for nitrogen in tires once.I asked him so what happens if i get a flat.You can put air in it.Then realizeing what he said, put air in it then bring back and we can fix it.Even said it could ruin the tire sensors.Man that was a fun day.Lol
Yep I haven't worked with dealerships for the past couple of years for these very reasons😊
not worth it!
Great breakdown 👍
True with my home staging business as well
What’s your strategy for doing the dooor lamps and keeping the rinse water out of the vehicle
Hey bro at the last part what was that detailing tool you were using on the vehicle id love to use on my detailing projects
So true. I use to work for a body shop and we did detail work also. Mostly Rv's and man the dealerships sucked. We had one that would always just try to show up and drop off a massive couch and want us to drop everything and get it detailed in 2 hours so he could close the sale. F dealership work.. lol
Beautiful job
I just started detailing and guess what?!? My first “client” is a dealership! And I’m quickly learning what is being mentioned here. They have an onsite detail guy and he only does one car per day. Now I see why. I only charge them 100 bucks per car but I now realize I’m getting screwed royally 😂 So after this weeks rush of the dealers overflow I’m definitely going to at least double the the prices for what I do. We’ll see how it goes. Btw I do whatever the car requires ranging from extractions to ceramics. This has got to stop! I also have a full time job!
I remember doing them for 80$ full interior detail with exterior polish and engine bay. Never again. Learned my lesson.
I worked for a business that did a lot of work for dealerships all over KC.
The rule was
1) Walk-in/appointment customers
2) Dealer
3) Fleet
And guess which one is the worst one to deal with?
Trabaje para un dealer y créeme las locuras qué hacen para cubrir las imperfecciones de los autos usados es increíble, prefieren pintar una alfombra qué limpiarla de forma apropiada
💯% agree with you man I worked for a Ford dealership detailing and it was slavery, i made more money working at oil change shop with its own car wash i was never rushed or pushed around and the jobs on customers cars came out pristine
If you’re in landscaping this is the exact same when it comes to realtor clients. They call you right before a showing or open house and expect it done on a moment’s notice. No thanks!
Can you post a link to those detailing brushes? Thanks
Reason #2 and #3 are basically the same. But dealerships are exactly as you described them.
I'm glad you were able to carve out a chunk for you and your family from the ridiculousness that is the american automotive business. I refuse to own any nice vehicles. I can't understand why people flush money like that. Its just going to get door dings and depreciate in value. I have no use for such things. Buy an older car and learn to work on it. There is freedom in it
Yep!
Spot on!!!!
Yes very true!
Chain dealerships are undoubtedly like this...but I'm sure you could make good partnerships with private dealers that value hard work.
So true!!!
That’s right brother!!!
Glad ur doing well with out commercial 😅
They do locksmiths the same way, I always let em know the actual prices. If their in a rush and call other people, well always call them
I work for a used dealership in the service department there are full time employees to detail and they do beyond top notch work idk why any dealer would contract out their detail work
Same thing with Appliance Repair🤦 I own a business and won't work with warranty companies.. they want to pay you peanuts and have you jump through hoops when they call..I'm good
Looking good,
I’m having to keep ford because I have to deal with winters here in eastern Oregon.
I’d rather bring my vehicle to these people because they clearly take their time and give you quality results
Smart businessman. With a lot of that big-contract work, the business model slowly traps you into being reliant on the dealership's/big box store's high volume of business. Then, when they've displaced your other customers, they can make more demands for lower and lower cost under threat of finding a new company to contract with. Which would leave you high and dry, since they displaced all your other customers.
It's a trap. No bulk discounts on labor.
This is what I was thinking too. It’s only good when you have employees to care for the extra cars whilst you’re caring for the other customers
And yet, as a customer of the dealership My car took forever to get an incomplete detailing with the floor pieces of the cargo area not even reinstalled correctly after cleaning. Sounds like another blame game.
As a former fleet manager for a major rental car company everything he says is true.
That's why I'm trying to get away from working for a dealership
As a retired dealer, you're possibly working with bad dealers, or prioritizing wrong.
Dealers do look for priority in specific situations- but that doesn't mean you allow yourself to be a doormat.
Do the good work and have integrity, but also use good sense in priorities when dealing with the client that sends hundreds of cars per month.
The one exception doesnt change the rule. Your all the same period.
🎯 Been there, done that. NEVER AGAIN.
YOU ARE RIGHT ON BRO. I WONT DETAIL FOR CAR LOTS EVER!!!! You taught me well from the begining. On average 350. Is least i will detail a smaller car for unless im starving or need extra bling cuz i over spent 🤣🤣🤣🌹 youre top dog bro👍ur creating very many minnie me's 😂😂😂😁
I work with my detailers schedule, I let him take as much time as he needs with his fine work of art to make my car look mint.
Wish you were in Canada... but i also i wish i wasn't, this place is almost permanently lost.
Where are you guys located?
Bro move to Colorado!! We need you!!!
What pressure washer is that??
I don’t work for dealers either, most all of them suck. There are a few that are good and they are the exception
This is actually a common dilemma in a lot of small businesses. Should you take high volume low margin business.
The benefit is that zero margin business can cover a lot of overhead and keep cash flow coming which can open a lot of other opportunities for you. You can advertise, we are the official detailer of X dealership...
But if you arent capitalizing then you are working for free.
Yup agree.
Very true
I too can confirm that dealing with dealerships is hassle.
Id love to see this car stay as a panda talon with the correct wing.
This is 100% accurate. My dealership pays diddly squat for details.
Detailing don’t pay enough switched to STEM
Is there a way to clean the yellow off of headlights that anyone has actually done?
I don't need a new car detailed like that anyway.
Where you located?
This is how my older bros detailing business went under, by prioritizing the dealer over his own customer base.
I expected dealerships to pay guys like you top dollar considering how much money they bring in. Guess they're cheapskates when it comes to getting cars cleaned and detailed, but want people to still spend money on their cars and services.
The civilians are easier to scam than the dealerships.
Fuck the dealerships! You don't need them and you never will! Your high quality work and integrity will make your business grow for years.
Did work with them. Have to wait 120 days to get them to pay.