Very happy with my family RV and service I have been receiving. I wish to thank my assigned technician who go beyond their way to answer all of my questions. Ralph A Morales Sr- Waco, Texas
The hole cutout on the 2020 Montana 3930 I have is huge, and doesn’t accommodate any other rv locks. Do you have any recommendations without buying an entirely different door?
Good morning, and thank you for your inquiry. We would not unfortunately, as we can recommend like for like replacements only. However, you could check with your selling dealership to see if they may have any recommendations that may suit you better than what was installed initially. Thank you!
I would like to see a video on how to change a light fixture. We have on over the table that I would like to change to shine down on the table instead of the ceiling.
My door is not locking when closed. It functions when the door is open. The opening on the camper side looks like a big hole, can that side be repaired so my lock works?
Good morning and thank you for reaching out! Without looking at this we would not know the remedy at this time. We would recommend having your local dealership or service center look at this further for you. If you have any further questions please feel free to direct message us on Facebook with the last 8 of your VIN or at 866-425-4369. Thank you!
Thank you. Looks like it was just the corner of the screen door blocking it from aligning with the opening to lock it. Thank you so much for the reply! I love my Keystone!!!
Good Morning! If the door is not closing properly then it could be that something does not fit on there properly or that the door may need to be adjusted. We would recommend that you have this further inspected by a local Keystone dealership near you! Thank you.
Thanks for a great video! Can you tell me what the cutout specs are? Not sure if they are standard but we've got a '21 Bullet 250BHS and looking to install a keyless entry which requires: Required cutout dimensions: 2-3/4" tall x 3-3/4" wide Distance from door edge: 1-1/8" Minimum door thickness: 1-7/16"
Good afternoon, we are so sorry for the delayed response on our part. From what we can tell without a VIN it’s very likely you have a Lippert door. The lock/latch comes preinstalled on the door so we don’t have those specifications unfortunately. We went on Lippert's website and found a hyperlink that will assist you. Once you click on the link, you need to click on Technical Information and choose TI-099 - Entry door latch general information. I hope this helps. support.lci1.com/entry-doors
Hi Daniel! You may purchase parts from any Keystone authorized dealership. I have attached the link Keystone RV Travel Trailers, Fifth Wheels, Toy Haulers, & Destination Trailers - Keystone RV to find your closest authorized Keystone dealership/service center in your area. If you need further assistance you may contact our Keystone RV Customer Service by phone at 866-425-4369 or by email at ownerrelations@keystonerv.com and they will be able to assist you. Please have the last 8 digits of your VIN when you contact them. Thank you for being a Keystone RV Customer!
Good morning, are you asking for a video on how to repair a leaking faucet or replace a leaking faucet? Or are you saying you have a leaking faucet and need assistance with how to proceed?
@@KeystoneRVCompany I have an outback 320BH. And my kitchen faucet is leaking and I am trying to figure it out. A video would be great. Especially from Keystone. I see other’s videos. But that doesn’t help me. Thank you in advance.
@@chantesandford4977 Thank you for your response. I'm not sure what year your unit is, however, you may qualify for our DIY parts program. In order to verify this, you'll need to reach out to our retail team at 1-866-425-4369 or use the My Keystone RV App through Android or iPhone. You may also reference our website at www.keystonerv.com/diy-program. In regards to how to repair, we will forward that feedback about creating a new video possibly in the future for this. Thank you again for your response!
Very happy with my family RV and service I have been receiving. I wish to thank my assigned technician who go beyond their way to answer all of my questions. Ralph A Morales Sr- Waco, Texas
Thank you fir your video ref changing lock in door.
You are very welcome!!
Could you please post a DYI video on how to install a backup camera?
That is a great recommendation! We recently shot this video and it will be release here momentarily, so stay tuned!! Thank you.
What about the rear lock assembly which doesn’t have a way of unlocking it from the inside? How do you replace it if you loose your keys?
The hole cutout on the 2020 Montana 3930 I have is huge, and doesn’t accommodate any other rv locks. Do you have any recommendations without buying an entirely different door?
Good morning, and thank you for your inquiry. We would not unfortunately, as we can recommend like for like replacements only. However, you could check with your selling dealership to see if they may have any recommendations that may suit you better than what was installed initially. Thank you!
Are the locks all keyed differently so i can be sure my nayber or the guy down the street doesn't have a key?
Good Morning, not all units will have the same key!
I would like to see a video on how to change a light fixture. We have on over the table that I would like to change to shine down on the table instead of the ceiling.
Thank you for your feedback. We have passed this request on to the RV Pro Tips team.
My door is not locking when closed. It functions when the door is open. The opening on the camper side looks like a big hole, can that side be repaired so my lock works?
Good morning and thank you for reaching out! Without looking at this we would not know the remedy at this time. We would recommend having your local dealership or service center look at this further for you. If you have any further questions please feel free to direct message us on Facebook with the last 8 of your VIN or at 866-425-4369. Thank you!
Thank you. Looks like it was just the corner of the screen door blocking it from aligning with the opening to lock it. Thank you so much for the reply! I love my Keystone!!!
How do I make it so my door will close easily from the inside. I struggle with the door every time.
Good Morning! If the door is not closing properly then it could be that something does not fit on there properly or that the door may need to be adjusted. We would recommend that you have this further inspected by a local Keystone dealership near you! Thank you.
How about the European style lock assembly like I have on my 2020 cougar 25 RES?
Thank you for your feedback. We have passed this request on to the RV Pro Tips team.
Thanks for a great video! Can you tell me what the cutout specs are? Not sure if they are standard but we've got a '21 Bullet 250BHS and looking to install a keyless entry which requires:
Required cutout dimensions: 2-3/4" tall x 3-3/4" wide
Distance from door edge: 1-1/8"
Minimum door thickness: 1-7/16"
Good afternoon, we are so sorry for the delayed response on our part. From what we can tell without a VIN it’s very likely you have a Lippert door. The lock/latch comes preinstalled on the door so we don’t have those specifications unfortunately. We went on Lippert's website and found a hyperlink that will assist you. Once you click on the link, you need to click on Technical Information and choose TI-099 - Entry door latch general information. I hope this helps.
support.lci1.com/entry-doors
Where can you order the entry door locks?
Hi Daniel! You may purchase parts from any Keystone authorized dealership. I have attached the link Keystone RV Travel Trailers, Fifth Wheels, Toy Haulers, & Destination Trailers - Keystone RV to find your closest authorized Keystone dealership/service center in your area. If you need further assistance you may contact our Keystone RV Customer Service by phone at 866-425-4369 or by email at ownerrelations@keystonerv.com and they will be able to assist you. Please have the last 8 digits of your VIN when you contact them. Thank you for being a Keystone RV Customer!
How about leaking kitchen faucet??
Good morning, are you asking for a video on how to repair a leaking faucet or replace a leaking faucet? Or are you saying you have a leaking faucet and need assistance with how to proceed?
@@KeystoneRVCompany I have an outback 320BH. And my kitchen faucet is leaking and I am trying to figure it out. A video would be great. Especially from Keystone. I see other’s videos. But that doesn’t help me. Thank you in advance.
@@chantesandford4977 Thank you for your response. I'm not sure what year your unit is, however, you may qualify for our DIY parts program. In order to verify this, you'll need to reach out to our retail team at 1-866-425-4369 or use the My Keystone RV App through Android or iPhone. You may also reference our website at www.keystonerv.com/diy-program. In regards to how to repair, we will forward that feedback about creating a new video possibly in the future for this. Thank you again for your response!