Sephora SCREWED UP My Order...What I Ordered vs What They Sent

Watch as I share my experience with how Sephora completely messed up my order, leaving me frustrated and disappointed. I didn't just sit back and accept it - I took matters into my own hands. Find out how I turned a negative situation into a satisfying outcome. If you've ever had a similar experience with a retail giant, you'll definitely relate to this story. Don't miss out on this juicy tale of customer satisfaction!
Hi! I'm Heather. I am makeup artist with nearly twenty-five years of experience. I love to try new beauty products and to share my reviews. My videos are unfiltered and unretouched so you can be sure that what you see is what you get. I am 42 years old, and my skin has changed a lot over the years. I like to see if the most popular makeup and beauty products work for those of us with mature or changing skin. I do lots of wear tests for my combination skin so be sure to check those out. If that piques your interest, be sure to subscribe to you don't miss a single video.
I purchased everything in this video. This is not a sponsored video.
Find links to my favorite products here shopmy.us/heat...
*I may make a small commission from some of the items using this link
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or use code HEATHERZIMMER
What I'm wearing
Primer: Milk Makeup Hydo Grip
Foundation: Urban Decay Face Bond Self Setting Waterproof Foundation in 10 - light neutral
Concealer: Saie Slip Tint Radiant All-Over Concealer in 2
Brow Gel: Anastasia Beverly Hills Brow Freeze Gel
Contour: elf Halo Glow Contour Beauty Wand in fair/light
Blush: Rare Beauty Soft Pinch Luminous Powder Blush in Happy AND NARS Mini Talc-Free Powder Blush in Orgasm Edge
Powder: MAKE UP FOR EVER HD Skin Shine-Controlling & Blurring Setting Powder in 1.1 Light Vanilla
Mascara: L'Oréal Voluminous Panorama Washable Mascara in Blackest Black
Lip Pencil: Charlotte Tilbury Lip Cheat in Pillow Talk Fair
Lipstick: Charlotte Tilbury K.I.S.S.I.N.G Satin Shine Lipstick in Pillow Talk Fair
Lipgloss: Charlotte Tilbury Pillow Talk Big Lip Plumpgasm Plumping Lip Gloss in Fair/Medium

[@brzitutorials]

i love the colors of the both lipliners 💗🎀

[@georgiaprays3240]

So happy you are back home safe and sound.

[@dannagilliss6310]

I hope you continue getting better ❤have a safe trip ❤

[@HeatherIsLosingIt]

Thanks! I’ll post an update soon!

[@georgiaprays3240]

Heather! Wash your brushes! Lol

[@HeatherIsLosingIt]

I still haven’t 😳