I dont think people understand the fact there was nothing wrong with it BUT you still didnt want to put anyone in harms way is really unheard of these days. Bravo guys .
As a fellow Engineer, I love the integrity shown here. Although disappointing to yourselves, you found a massive issue that couldn’t be ignored and worked to fix it, in the end coming up with an impressive innovative solution. You only get better by learning from your mistakes. Awesome job everyone.
I've used a lot of different pressure vessels in this hobby, and all have that same risk of injury from flying lids. It's good to see that you spent the effort to find a way to mitigate it. BTW, LOVE LOVE LOVE the simplicity and lower cost of single bucket style (non-conical) pressure fermenters, and yours looks so very nice.
Common Larry...I've been watching you for years! We all know what pressure vessels can do. A smart brewer like you knows to check the pressure first. No need to add extra hardware and confusion and cost. Darwin's law...the weak will be weeded out. Or something to that nature.
Happy you didn't actually hurt yourself mate . Huge props for the way your going about this. It's tricky as a creator to show mistakes sometimes, doubly so when it's in relation to a product you have tons of resources already sunk into. Much respect for being honest and transparent. Even more for developing a solid product to solve the problem!
Team, I can completely sympathize with the pain you're going through with the production run from personal experience. Remedying fielded units is a nightmare. Delaying and correcting is absolutely the right move. The concept is solid and the potential is obvious. Keep doing what you are doing. You folks rock and I look forward to ordering my second keg!
Trailblazers in the industry. Having been injured in a distillery and sustained some serious burns from a triclamp under pressure (steam), I 100% respect this.
I don't currently own any Clawhammer stuff, but this type of commitment to honesty, transparency, safety, and customer satisfaction will definitely move their products to the top of my list if they suit my future needs. Great job to y'all, empathy to folks waiting for product!
There is so much to love about this video... 1. Most importantly, that Kyle wasn't injured and able to make the video. 2. The integrity - there are many reasons Brülosophy is happy to promote Clawhammer, and this is a big one. 3. The product - homebrewers have been talking about fermenter solutions for years, and Clawhammer actual created a product that we believe may very well revolutionize the way beer is fermented. Kudos to the Clawhammer Supply team!!
I've been considering getting into brewing again after a 12 year haitus, and have been evaluating where to buy my stuff. I think this just solidified a future purchase with you guys. Love seeing companies do the right thing.
Stand up move Kyle. Too many businesses rush products with little regard for their customers. It’s clear this issue caused you significant stress and anxiety, but you persevered. Glad you weren’t hurt when that lid blew.
I can't compliment you and your team enough on your diligence and focus on safety for your customers. This isn't something that many companies these days would put even a moments thought into. Bravo.
I already had made the decision that when I upgrade my current equipment it will be with Clawhammer products; this video simply reinforces my opinion that this company has the best products out there.
Kyle and team...absolutely the BEST team out there for their honesty, sincerity, great quality equipment and great vids! Can't wait to order mine for my brewery in the coming months!
Videos like this make me more secure in the fact that I bought a system from you and makes me more excited to get a couple fermenters as well. You guys care and that matters. Cheers to you all! Thanks for having your customer's backs! Also, so someone who has almost seriously hurt himself with a pressurized projectile, I felt the look on your face in my bones. So scary and avoidable, but its so easy to get lost and forget a step. You guys really killed it again!
Waiting on a great product is always better than a rushed product! Great transparency and great to see a company not only focusing on the bottom line. Well done!
I've been considering both the 120V brewing system and this kegmenter...I'm even more sold now than before. So many companies will just "damn the issues - make those sales!" - so glad you've more integrity than that. Keep up the solid work. You can expect my orders very soon.
This is the best video, I’ve ever seen. This is a product I will purchase. Claw hammer is now top of my list for brewing products. Bravo, seeing a company do right by its customers, restores my faith in people.
I've never heard of Clawhammer, but I'm now a fan. Great job to everyone on the team for putting time and money into safety. Pressurized tri-clamps are not a joke. At one place I worked, we used high pressure clamps on a specific 8" port because someone in the past had gotten a skull fracture when the standard clamp failed.
Man! That was a close one! I'm glad you are OK. Also glad to see you take this issue so seriously and worked out a solution. As you say, most other companies would just slap a label on it and ship it.
I appreciate the extra work you guys do and the attention to detail in your products. I can’t wait to get my two kegs and start doing 10gal batches on my clawhammer system.
I'm really amazed the straight forward style of recognizing and admitting a problem and not just charging forward profit minded. Exemplary business management, I salute you - Skål!
Great work everyone. High integrity means a lot these days. I really appreciate the innovation you went through to make this safe and I’m glad you were not harmed. I’m looking forward to purchasing one of these in the future! They look great. Keep going!
Have been watching from a distance, but time to enter the hobby is coming closer. I will for sure be spending my money here-thank you for your honesty.
Badass. Kudos for stepping back and having a look at the problem and taking care of it, as opposed to just releasing it with a warning label. Now it makes me want these kegs for homebrewing!
You are the real guardian angel of all homebrewers, worldwide! Even here in Brazil, far away from your products, I’m sure your innovative solution will reflect sometime on other brands and all will be safer thanks to your hard work!!! Congrats!!! I hope sometime you can sell to Brazil!
Kyle, I got mad respect for y’all doing what your doing here. Not only are you ensuring the safety of your customers, you’re taking a huge hit financially to make things right. Based on what you explained in this video, you guys are going to have something revolutionary and I will for sure buy one in the future when I can afford it. I already use your all in one 10 gallon 120v system, and it’s amazing to say the least. Looking forward to when these come out and how they perform. Such a game changer indeed. Cheers
Always love it when I see a company thats thinks safety is more important than money. I will be ordering one of these fermentors in the future for sure.
Well done guys. As an adament brewer and a mechanincal engineer I know more than most what is required when it comes to safety. You have come up with a new product and unfortuntely found yourself with a new issue.... but have come up with a pretty good way around it with what you have to work with.
Respect for both laying it out as it was and actually coming up with a revised version of the tri-clamp system with safety in mind! That seriously has the potential to impact so many different industries that use tri clamp systems on equipment under pressure!
Delays happen. Communication like this is key. I won't feel too bad now spending the extra for Clawhammer Supply products knowing that you are dedicated to making a great product and not just an acceptable one.
Incredible work. This shows how much this company cares about the products it makes and its customers. I bought a 10g electric system about 3 years ago and have loved it. My controller died about a year in and they sent me a new one free of charge. Haven't had any issues with the controller or system since and its made my brew day such as joy. I've been wanting to get into pressure fermentation and will 100% be buying multiple of these kegs. Thank for all your incredible work.
As a safety engineer for the past 25+ years it is so heartwarming to see a company that is serious about the safety of their customers and takes the time and expense to make sure a product is as close to idiot proof as possible. I know where I’ll be ordering my home brew equipment!
Really glad no-one was hurt and, like everyone else has said, inspirational how you run the company with integrity. Living in the UK means I miss out on your quality gear but I still enjoy your content. Keep it coming lads!
I have definitely done this once before. Your face and reaction pretty much summarized exactly how I felt as I watched the 1.5" TC cap fly up into one of the steel support beams in my basement, ricochet off it, and land 5 feet away from me - all within 2 seconds. Fortunately, the fermenter was at chest-height and thus my head was nowhere near the line of fire. It still scared the absolute shit out of me. I appreciate that you saw this as a safety challenge to overcome rather than a reality of using gear that's under pressure. It obviously would have been much easier to brush off and continue with shipping, and it takes a lot of integrity to delay an entire product launch to rework something at the last moment. You guys came up with a clever solution and, honestly, I'd be a fan of the tri-clamp tool even if it weren't a safety device. It can be a real pain to tighten them depending on how much space you have for your fingers. I'm not ready to admit defeat and purchase a second pressure-capable fermentation vessel, but when I give in I will definitely consider your keg-menter!
As we started talking to people about the issue we were trying to fix, we began hearing a lot of stories just like this. It seems to be a very common problem was previously unaddressed.
I have never heard of you... or your product. But after what I have just watched I am VERY impressed and am looking to get into the next round of kegs.
Random video from a creator I never saw before about a project that I have no use for...but damn, interesting, and it's good to see someone putting project safety at a place of importance.
Its great to see a company that sees and issue and stops and solves the issue! that is what makes you a great company, great leader in the industry! Way to go!
New to the world of brewing and even more so to Clawhammer. Seeing the dedication to a safe product and the transparency shown here in this video makes me excited for a future where I transition from used to new equipment. I may not be a customer yet, but I have no doubt I will be soon.
No apologies. Safety is paramount. Brilliant retrofit by the way. I'll pick one up when they are available. I worked for a period of time in my younger years as a fabricator machinist in a tool and die shop, among other places. It is easy to overlook complications of designs, because they are simply designs. When designs hit the proving ground is when good designs become great ones. Solid Works and AutoCad can only do so much, efficacy is not one of the things CAD programs can do. Cheers.
Really nice to see someone give a shit about the product they put out rather than just trying to maximize profits. You guys rule and I wish more companies would approach their R&D like this
Appreciate the update guys! I do understand the issue, and even if it's already ''common knowledge'' for people that are used to handle TC fittings under pressure (I do work with unitanks as well) I do understand the fact that for many of your customers this will be an introduction to tri-clamp fittings, and you are essentially making it safe and sound for every experienced and un-experienced users, and really do appreciate the effort, and hey, you guys are experienced too and had an accident, so I'm actually happy to wait a bit longer and not asked for the refund.
Biggest learnings come from failure, great that this was caught, and the team was able to innovate a solution that not only supports your product but future projects. Prime example of working backwards from the customer, which is a rarity today, kudos team!
Brilliant solution. I can't tell you how many advances have been pushed forward by blood. Many times the blood of customers. This all worked out perfectly, despite the setbacks.
I have not ordered one of these but this actually makes me more likely to order one. I bought a brewzilla about a year and a half ago because I just couldn’t afford a clawhammer. Watching this makes me want to save and eventually upgrade. The video content you put out is fantastic, you clearly stand by your product, but more importantly you stand by your customers and at the end of the day companies just don’t do that anymore.
There have been several sankey keg deaths/injuries. One was here in Colorado. I think a similar mod should/could be done to those. I've refrained from going to those style for those types of reasons. Thanks for helping influence others. Nice work Brulusopphy loves you guys
I support innovation in safety, the solution/invention you guys have made with these safety triclamps is really good. I'm sorry that happened to you, I once took a 6" to 1.5" reducer bowl (@30psi) to the thigh because of the same mistake. Got distracted and didnt read the gauge. An addition to your solution to solve this is to swap your 1.5" flat endcap to a 1.5" to 1/4" FNPT end cap with a 1/4" backmount pressure gauge. With your new clamp type there shouldnt be any issues with interference between the parts and the clamp.
Well done, by being vulnerable and transparant to all your followers. I totally love this approach and prototyping mindset. Keep up the good work and make sure the keg fermenters can be purchased in Europe soon because we are waiting for it!
Kudos to y’all for doing it right! Glad you didn’t get hurt Kyle. That could have been bad. God was looking out for you. Necessity is the mother of invention they say.
This is something I considered when looking at the various products based on a keg design and went with the Torpedo keg because it relies on the standard corny keg lid that requires depressurization before the lid can be removed. The advantages of the triclover/triclamp is lost, but at least I don't need to worry about one of us (typically enjoying the fruits of the last brew session) getting maimed. I'm impressed that not only did you figure this out to make your product and likely many others safer, but that you held off in shipping despite the financial hit you took in this decision. You did the right thing and I'll be likely upgrading soon.
Someday I’ll be have the money to buy an all in one system; but it will definitely be from you guys. I’m extremely proud of you guys and how do you handled the issues with the keg . . . Cheers 🍺🍺🍺
Great video and product improvements, I'll be looking at one of these soon! Customer service that is TOP NOTCH there! You guys have earned my trust and $. 🍻
Sorry you had an “Oh shit!” moment. Very lucky indeed that end cap wizzed right past your face. Thank you for sharing with everyone as a reminder that pressure vessels are no joke, as you mentioned, especially when the compressed medium inside is a gas. I hope the interlock tri clamp doesn’t set you guys back too far and that people use it. I don’t see any other safety interlocks for this sorta thing from the other guys making pressure fermenters either, hopefully they catch on. Cheers
wow dude. great solution, and awesome open sharing of the challenges. this keg will absolutely be the new standard for homebrewing moving forward. this is how you run a business, well done.
BIG respect for you to be so upfront on your product. You make an absolutely good point that this can be dangerous and I personally have products that you can pressurized that have triclamp fittings. Moving forward going to definitely be careful when handing those. Also your solution looks extremely well thought out! Looking forward to checking this product out more!
An example of how business should be ran. With respect and honesty with the client.
agreed, its nice to see this
I dont think people understand the fact there was nothing wrong with it BUT you still didnt want to put anyone in harms way is really unheard of these days. Bravo guys .
As a fellow Engineer, I love the integrity shown here. Although disappointing to yourselves, you found a massive issue that couldn’t be ignored and worked to fix it, in the end coming up with an impressive innovative solution. You only get better by learning from your mistakes. Awesome job everyone.
Now I want to order one. I love the fact that you came clean on this and stand by the product and would be excited to have one.
Transparency is the cornerstone of a good business. Well done
I've used a lot of different pressure vessels in this hobby, and all have that same risk of injury from flying lids. It's good to see that you spent the effort to find a way to mitigate it.
BTW, LOVE LOVE LOVE the simplicity and lower cost of single bucket style (non-conical) pressure fermenters, and yours looks so very nice.
Common Larry...I've been watching you for years! We all know what pressure vessels can do. A smart brewer like you knows to check the pressure first. No need to add extra hardware and confusion and cost. Darwin's law...the weak will be weeded out. Or something to that nature.
Happy you didn't actually hurt yourself mate
. Huge props for the way your going about this. It's tricky as a creator to show mistakes sometimes, doubly so when it's in relation to a product you have tons of resources already sunk into.
Much respect for being honest and transparent. Even more for developing a solid product to solve the problem!
Thanks, Jesse!
Team, I can completely sympathize with the pain you're going through with the production run from personal experience. Remedying fielded units is a nightmare. Delaying and correcting is absolutely the right move. The concept is solid and the potential is obvious. Keep doing what you are doing. You folks rock and I look forward to ordering my second keg!
Trailblazers in the industry. Having been injured in a distillery and sustained some serious burns from a triclamp under pressure (steam), I 100% respect this.
You are selling these to homebrewers, who drink while they brew. 100% you just saved someone's eye/life. Worth it.
I wish all businesses would be this transparent. Been using your system for years. I’m proud to say I am a customer of yours. Ethics and safety first.
I don't currently own any Clawhammer stuff, but this type of commitment to honesty, transparency, safety, and customer satisfaction will definitely move their products to the top of my list if they suit my future needs. Great job to y'all, empathy to folks waiting for product!
There is so much to love about this video...
1. Most importantly, that Kyle wasn't injured and able to make the video.
2. The integrity - there are many reasons Brülosophy is happy to promote Clawhammer, and this is a big one.
3. The product - homebrewers have been talking about fermenter solutions for years, and Clawhammer actual created a product that we believe may very well revolutionize the way beer is fermented.
Kudos to the Clawhammer Supply team!!
Thanks guys!
I've been considering getting into brewing again after a 12 year haitus, and have been evaluating where to buy my stuff. I think this just solidified a future purchase with you guys. Love seeing companies do the right thing.
Brilliant solution and a perfect example of professional integrity.
If more businesses would be like this it would be great for everyone and helps the community grow
Stand up move Kyle. Too many businesses rush products with little regard for their customers. It’s clear this issue caused you significant stress and anxiety, but you persevered. Glad you weren’t hurt when that lid blew.
Glad you dodged a bullet and weren't hurt. But this initiative gives me even more respect for you guys and your business. Much love
I can't compliment you and your team enough on your diligence and focus on safety for your customers. This isn't something that many companies these days would put even a moments thought into. Bravo.
I already had made the decision that when I upgrade my current equipment it will be with Clawhammer products; this video simply reinforces my opinion that this company has the best products out there.
Tough decision, I'm sure, but we all appreciate you guys making the right call. One of the reasons we all support you. Keep it up.
Kyle and team...absolutely the BEST team out there for their honesty, sincerity, great quality equipment and great vids! Can't wait to order mine for my brewery in the coming months!
Videos like this make me more secure in the fact that I bought a system from you and makes me more excited to get a couple fermenters as well. You guys care and that matters. Cheers to you all! Thanks for having your customer's backs!
Also, so someone who has almost seriously hurt himself with a pressurized projectile, I felt the look on your face in my bones. So scary and avoidable, but its so easy to get lost and forget a step. You guys really killed it again!
Waiting on a great product is always better than a rushed product! Great transparency and great to see a company not only focusing on the bottom line. Well done!
Not a single negative comment. Love it! Great company! Always loved your integrity and best customer service I’ve ever had. Keep up the great work!
Glad to see you care about the home brewer!!!
I've been considering both the 120V brewing system and this kegmenter...I'm even more sold now than before. So many companies will just "damn the issues - make those sales!" - so glad you've more integrity than that. Keep up the solid work. You can expect my orders very soon.
This is the best video, I’ve ever seen. This is a product I will purchase.
Claw hammer is now top of my list for brewing products.
Bravo, seeing a company do right by its customers, restores my faith in people.
Fair play to Clawhammer. Saw a problem. Dealt with it. Explained it. Not enough people like this in industry, never mind the homebrewing one.
I've never heard of Clawhammer, but I'm now a fan. Great job to everyone on the team for putting time and money into safety. Pressurized tri-clamps are not a joke. At one place I worked, we used high pressure clamps on a specific 8" port because someone in the past had gotten a skull fracture when the standard clamp failed.
Yikes!
I don’t need any more kegs but owning up to engineering mistakes should be standard.
Man! That was a close one! I'm glad you are OK. Also glad to see you take this issue so seriously and worked out a solution. As you say, most other companies would just slap a label on it and ship it.
The honesty in this video makes me want to purchase the product.
I appreciate the extra work you guys do and the attention to detail in your products. I can’t wait to get my two kegs and start doing 10gal batches on my clawhammer system.
I'm really amazed the straight forward style of recognizing and admitting a problem and not just charging forward profit minded. Exemplary business management, I salute you - Skål!
Great work everyone. High integrity means a lot these days. I really appreciate the innovation you went through to make this safe and I’m glad you were not harmed. I’m looking forward to purchasing one of these in the future! They look great. Keep going!
Have been watching from a distance, but time to enter the hobby is coming closer. I will for sure be spending my money here-thank you for your honesty.
As a project manager and amateur brewer, this was a really cool video. I'm glad youtube recommended it, and may be tempted to order my own keg. :p
Best and coolest company in the homebrew / distilling space by far
Badass. Kudos for stepping back and having a look at the problem and taking care of it, as opposed to just releasing it with a warning label. Now it makes me want these kegs for homebrewing!
Didn't order a keg, but I've been a huge fan of the channel. Thanks for everything you guys do.
You are the real guardian angel of all homebrewers, worldwide! Even here in Brazil, far away from your products, I’m sure your innovative solution will reflect sometime on other brands and all will be safer thanks to your hard work!!! Congrats!!! I hope sometime you can sell to Brazil!
Kyle, I got mad respect for y’all doing what your doing here. Not only are you ensuring the safety of your customers, you’re taking a huge hit financially to make things right. Based on what you explained in this video, you guys are going to have something revolutionary and I will for sure buy one in the future when I can afford it. I already use your all in one 10 gallon 120v system, and it’s amazing to say the least. Looking forward to when these come out and how they perform. Such a game changer indeed. Cheers
Always love it when I see a company thats thinks safety is more important than money. I will be ordering one of these fermentors in the future for sure.
I applaud your transparency as a business and a designer. As a manufacturing engineer, this is a great example of Poka Yoke.
Well done guys. As an adament brewer and a mechanincal engineer I know more than most what is required when it comes to safety. You have come up with a new product and unfortuntely found yourself with a new issue.... but have come up with a pretty good way around it with what you have to work with.
I applaud you guys for making the right decision on this product.
It seems like an ingenious and well thought-out solution. If only all companies were this conscientious. Kudos! (I'm so glad no one was hurt.)
Respect for both laying it out as it was and actually coming up with a revised version of the tri-clamp system with safety in mind! That seriously has the potential to impact so many different industries that use tri clamp systems on equipment under pressure!
Clawhammer Supply - come for the beer and guys goofing off, stay for the world changing inventions!! And the beer
Absolutely awesome, cheers guys!
Clawhammer is an absolutely amazing company. Who does this anymore? Never shop anywhere else! LOVE the setup I have! Thank you for all that you do!
If I had pre-ordered one, this video would have definitely soothed any hard feelings regarding the delay.
I have so much respect for the way you handled this situation. I am going to purchase one to support you and ethical business practices.
Delays happen. Communication like this is key. I won't feel too bad now spending the extra for Clawhammer Supply products knowing that you are dedicated to making a great product and not just an acceptable one.
Great CEO, Great Video! I wish all the best to the Clawhammer Team!
Way to go guys, not only great ingenuity but great integrity!
Great video and customer service. Honest company is always the best company to do business with.
Incredible work. This shows how much this company cares about the products it makes and its customers. I bought a 10g electric system about 3 years ago and have loved it. My controller died about a year in and they sent me a new one free of charge. Haven't had any issues with the controller or system since and its made my brew day such as joy. I've been wanting to get into pressure fermentation and will 100% be buying multiple of these kegs. Thank for all your incredible work.
As a safety engineer for the past 25+ years it is so heartwarming to see a company that is serious about the safety of their customers and takes the time and expense to make sure a product is as close to idiot proof as possible. I know where I’ll be ordering my home brew equipment!
Really glad no-one was hurt and, like everyone else has said, inspirational how you run the company with integrity. Living in the UK means I miss out on your quality gear but I still enjoy your content. Keep it coming lads!
I have definitely done this once before. Your face and reaction pretty much summarized exactly how I felt as I watched the 1.5" TC cap fly up into one of the steel support beams in my basement, ricochet off it, and land 5 feet away from me - all within 2 seconds. Fortunately, the fermenter was at chest-height and thus my head was nowhere near the line of fire. It still scared the absolute shit out of me.
I appreciate that you saw this as a safety challenge to overcome rather than a reality of using gear that's under pressure. It obviously would have been much easier to brush off and continue with shipping, and it takes a lot of integrity to delay an entire product launch to rework something at the last moment. You guys came up with a clever solution and, honestly, I'd be a fan of the tri-clamp tool even if it weren't a safety device. It can be a real pain to tighten them depending on how much space you have for your fingers.
I'm not ready to admit defeat and purchase a second pressure-capable fermentation vessel, but when I give in I will definitely consider your keg-menter!
As we started talking to people about the issue we were trying to fix, we began hearing a lot of stories just like this. It seems to be a very common problem was previously unaddressed.
I have never heard of you... or your product. But after what I have just watched I am VERY impressed and am looking to get into the next round of kegs.
Good on you guys, caring about the safety of the product for people will pay dividens and, most importantly, trust in your company.
It's an ingenious idea and I respect the hell out of your transparency. Thank you guys for what you're doing.
Great idea and design, safety first especially if consuming the product while opening the keg. Well done.
Admire your honesty, transparency, and ingenuity.
Very impressive transparency on this one. What a great business.
Good on you for your integrity and transparency.
Random video from a creator I never saw before about a project that I have no use for...but damn, interesting, and it's good to see someone putting project safety at a place of importance.
Fantastic solution and one that immediately came to mind once the problem was described.
Glad to hear that my fermenter will be even safer. How ever long it takes I’m not asking for a refund
Its great to see a company that sees and issue and stops and solves the issue! that is what makes you a great company, great leader in the industry! Way to go!
This makes me even more confident when ordering from Clawhammer! keep up the great work.
New to the world of brewing and even more so to Clawhammer. Seeing the dedication to a safe product and the transparency shown here in this video makes me excited for a future where I transition from used to new equipment. I may not be a customer yet, but I have no doubt I will be soon.
No apologies. Safety is paramount. Brilliant retrofit by the way. I'll pick one up when they are available. I worked for a period of time in my younger years as a fabricator machinist in a tool and die shop, among other places. It is easy to overlook complications of designs, because they are simply designs. When designs hit the proving ground is when good designs become great ones. Solid Works and AutoCad can only do so much, efficacy is not one of the things CAD programs can do. Cheers.
Really nice to see someone give a shit about the product they put out rather than just trying to maximize profits. You guys rule and I wish more companies would approach their R&D like this
Kudos for doing the responsible thing for your customers, that doesnt always happen. You guys rock!!
Appreciate the update guys! I do understand the issue, and even if it's already ''common knowledge'' for people that are used to handle TC fittings under pressure (I do work with unitanks as well) I do understand the fact that for many of your customers this will be an introduction to tri-clamp fittings, and you are essentially making it safe and sound for every experienced and un-experienced users, and really do appreciate the effort, and hey, you guys are experienced too and had an accident, so I'm actually happy to wait a bit longer and not asked for the refund.
Good on you for thinking of customers first!
i just ordered mine... seeing all the trouble you have went through to make it safe makes me appreciate all the more...
Biggest learnings come from failure, great that this was caught, and the team was able to innovate a solution that not only supports your product but future projects. Prime example of working backwards from the customer, which is a rarity today, kudos team!
This is such an elegant solution. Nicely done.
Kudos. As an insurance defense attorney handling products liability claims, well done! Be safe and keep being awesome.
Brilliant solution. I can't tell you how many advances have been pushed forward by blood. Many times the blood of customers. This all worked out perfectly, despite the setbacks.
I have not ordered one of these but this actually makes me more likely to order one. I bought a brewzilla about a year and a half ago because I just couldn’t afford a clawhammer. Watching this makes me want to save and eventually upgrade. The video content you put out is fantastic, you clearly stand by your product, but more importantly you stand by your customers and at the end of the day companies just don’t do that anymore.
There have been several sankey keg deaths/injuries. One was here in Colorado. I think a similar mod should/could be done to those. I've refrained from going to those style for those types of reasons. Thanks for helping influence others. Nice work
Brulusopphy loves you guys
Thank you clawhammer for the care! This is what every company should aspire to be!
I support innovation in safety, the solution/invention you guys have made with these safety triclamps is really good. I'm sorry that happened to you, I once took a 6" to 1.5" reducer bowl (@30psi) to the thigh because of the same mistake. Got distracted and didnt read the gauge.
An addition to your solution to solve this is to swap your 1.5" flat endcap to a 1.5" to 1/4" FNPT end cap with a 1/4" backmount pressure gauge. With your new clamp type there shouldnt be any issues with interference between the parts and the clamp.
Well done, by being vulnerable and transparant to all your followers. I totally love this approach and prototyping mindset. Keep up the good work and make sure the keg fermenters can be purchased in Europe soon because we are waiting for it!
Kudos to y’all for doing it right! Glad you didn’t get hurt Kyle. That could have been bad. God was looking out for you. Necessity is the mother of invention they say.
REALLY appreciate the openness and honesty. Keep up the amazing work!
Transparency is the way companys should always work!! thanks for your work! =)
This is something I considered when looking at the various products based on a keg design and went with the Torpedo keg because it relies on the standard corny keg lid that requires depressurization before the lid can be removed. The advantages of the triclover/triclamp is lost, but at least I don't need to worry about one of us (typically enjoying the fruits of the last brew session) getting maimed. I'm impressed that not only did you figure this out to make your product and likely many others safer, but that you held off in shipping despite the financial hit you took in this decision. You did the right thing and I'll be likely upgrading soon.
Someday I’ll be have the money to buy an all in one system; but it will definitely be from you guys. I’m extremely proud of you guys and how do you handled the issues with the keg . . . Cheers 🍺🍺🍺
Love the honesty, kudos to the Clawhammer team looking out for their customers.
Great video and product improvements, I'll be looking at one of these soon! Customer service that is TOP NOTCH there! You guys have earned my trust and $. 🍻
Sorry you had an “Oh shit!” moment. Very lucky indeed that end cap wizzed right past your face. Thank you for sharing with everyone as a reminder that pressure vessels are no joke, as you mentioned, especially when the compressed medium inside is a gas. I hope the interlock tri clamp doesn’t set you guys back too far and that people use it. I don’t see any other safety interlocks for this sorta thing from the other guys making pressure fermenters either, hopefully they catch on. Cheers
wow dude. great solution, and awesome open sharing of the challenges. this keg will absolutely be the new standard for homebrewing moving forward. this is how you run a business, well done.
BIG respect for you to be so upfront on your product. You make an absolutely good point that this can be dangerous and I personally have products that you can pressurized that have triclamp fittings. Moving forward going to definitely be careful when handing those. Also your solution looks extremely well thought out! Looking forward to checking this product out more!
Dooooode great work on this!