Answering negative reviews about your accommodation with this stress-free system

Online negativity is as inevitable as bad weather. Just like you keep an umbrella in your closet you should have a procedure in place when it comes to answering negative comments. in a stress-free.
In this video we’ll show you the correct level of priority to give answering negative reviews about your property, the tone to adopt when responding, the different categories of complainer and the boxes to tick every time no matter who’s in the right or wrong.
Comment below with your own success or failure stories when it comes to answering negative reviews about your tourist accommodation on the internet.
Check out more reviews about maintaining your hotel’s e-reputation here: www.the-hotel-...
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[@fabioalvesdecastro1672]

I wonder how you gonna answer to this non-negative comment about your channel! Keep up the great work

[@TheHotelClub.]

Someone hand this man an Apperol!