Ultimate Guide to Virtual Assistants - Sam Corcos (4K)
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- เผยแพร่เมื่อ 7 มิ.ย. 2024
- Brought to you by:
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Resources from this episode: tim.blog/2023/09/20/sam-corcos/
Sam Corcos is the CEO and Co-founder of Levels, an a16z-backed startup that shows you how food affects your health using continuous glucose monitors and other biosensors.
Levels: levelshealth.com/
Levels on TH-cam: / levelshealth
[00:00] Intro
[00:17] Delegation implementation and common mistakes.
[06:37] Recommended reading for delegators, delegatees, and all humans.
[09:05] Building a company culture that treats people like adults.
[10:54] Tools for performance and communication accountability.
[16:35] Why Sam considers Loom the “most important” tool in the kit.
[20:20] Friday Forum.
[23:34] Acclimating the recording-averse to Loom.
[27:05] Organizing Loom recordings for later search and use.
[33:18] Common challenges of sourcing and properly utilizing EAs/chiefs of staff.
[39:14] Novelty-seeking and board games.
[40:19] Vetting, pairing, and onboarding EAs and chiefs of staff.
[44:51] News and social media sobriety.
[51:57] Why does new employee onboarding take a month at Levels?
[57:52] What most delegators wish they’d known as newbs.
[1:02:09] Loom security and privacy concerns.
[1:05:32] From to-do list to calendar.
[1:10:53] How Sam skips the to-do list entirely.
[1:14:31] General schedule and repeating items.
[1:16:12] Scheduling stress reduction.
[1:20:12] Selecting books and hosting themed salon dinners.
[1:36:04] Calendly and related social hurdles.
[1:37:50] Using email proactively.
[1:40:42] The underrated power of hotkeys and shortcuts.
[1:44:08] Scheduling spontaneity.
[1:48:00] Calendar course correction.
[1:49:40] How Sam utilizes multiple EAs.
[1:51:37] Improvement growth for intermediate delegators.
[1:58:58] The Working with Sam user manual.
[2:04:33] Memo culture over meeting culture.
[2:12:32] Fighting organizational entropy.
[2:14:53] Raised secularly, what does Sam get out of theology?
[2:24:02] The perils of postmodernism.
[2:27:32] Network theory and relationship management.
[2:42:00] The investor-swaying juice cart moment.
[2:43:35] Metabolic health and the Levels mission.
[2:47:52] Who is Levels hiring right now?
[2:49:00] Physical over philosophical minimalism.
[2:54:11] Why Sam has a travel-sized copy of the US Constitution.
[2:58:16] Parting thoughts.
Tim Ferriss is one of Fast Company’s “Most Innovative Business People” and an early-stage tech investor/advisor in Uber, Facebook, Twitter, Shopify, Duolingo, Alibaba, and 50+ other companies. He is also the author of five #1 New York Times and Wall Street Journal bestsellers: The 4-Hour Workweek, The 4-Hour Body, The 4-Hour Chef, Tools of Titans and Tribe of Mentors. The Observer and other media have named him “the Oprah of audio” due to the influence of his podcast, The Tim Ferriss Show, which has exceeded 900 million downloads and been selected for “Best of Apple Podcasts” three years running.
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Excellent podcast. This interview is so Tim Ferriss’ style. Probably only Tim could have such in depth questions which are so useful to all of us who are into productivity and being a better person. Thanks Tim
So glad these are in video format now, thanks!
An extraordinary man for sure, doing things differently, follow his own patterns. Good to hear and analyze
Incredible interview at so many levels! I think Sam’s goals was accomplished. Please invite him for a follow up interview in one or two years, I bet both will have many interesting things to discuss. I’d also love to have one of those dinners recorded - those conversations must be so interesting. Thank you!
Great conversation and precipus ressources! Thank you so much both of you!👏❤️🙏
This was a fantastic interview! Sam had a lot of helpful tips especially the email as a task manager and utilizing the calendar! Thanks for sharing!
Good evening Tim and Sam
Really really need to change how we deliver our, help support and treatment regards mental health and addiction.
For many significant family and indeed professional reasons and rationale.
Fab shared conversation.
Thankyou both.
💜
3 Hours! Who can I pay to watch this video for me?! lol. Thanks Tim.
Watching for you 😂
Play it at double speed
Increase productivity by listening to vids at 1.5x-2x.
Also, most videos like this don't require *watching*, only listening.
can you delegate to someone? perhaps put in your calendar? maybe put on some focus goggles? besides its definately worth the watch, although I had similar thoughts to begin with. once you commit to something it becomes more interesting. and you can do qigong/yoga while listening
AI programs that summarize YT videos.
Outstanding, many thanks for the generosity of your ideas.
K love this guy watched the whole thing. Great resource!!
It's a long interview but very valuable. I watched till the end. Took me several days though 😅. Thank you so much for taking the time to share these insights 😊.
Just wanted to comment here to proudly share that tomorrow is the 4th anniversary of the day I got sober.
Congrats dude!
Congrats Bro !!
Congratulations. That is fantastic.
Wow, you can be proud!!
Let's go broo
1:11:45 skip the todo list, look at each email or task estimate how long it will take mark it as done then schedule in calander at a time and copy the link and put it in the description
Amazing resources in the link to this episode!
Great content! Love the podcast studio set up Tim!
Brilliant as always. I'll continue reading this tomorrow 💚
wow this was a honestly an excellent episode (i was skipping it for months but thank god i came back to it!), it was a need to listen and reflect because of where I am at life at the moment. Thank you Tim as always, this was so in depth loved the details and insights you went in and thanks Sam for sharing! Incredible
Fantastic content, such incredible detail 🎉
Really great. Thank you both Tim and Sam. Will be re-watching this one.
This is an UNREAL interview. Unreal.
ooh! excited to watch this one!
So good
Wow. Sam Corcos is BRILLIANT
I run a virtual assistant company and this is such a good podcast about delegation and mindset and the how!! 🥰
you two both look well rested. im def getting my sleep game up
I am an EA from Philippines, Its so good to hear that you are hiring from our country :)
Great contact, loved and learned so much on topics I’ve been struggling with lately. Is the onboarding checklist accessible?
Again, this is a great process action detail explanation and more. One thing I noticed is that the Levels Health site doesn't have updated Friday Forums or Investor Updates since September 2022. As Sam has stated. As far as I can tell. Wondering why?
43:22 asking for a process playback is a good way to see if person understands process
Really great interview thanks
This was interesting and at times funny as fuck. Man, I can't tell you how much I've enjoyed this. Revisiting the 4hr workweek this week and decided to pop on Tim's podcast. Can't tell you how much it has been filling me with life.
Could you please enable subtitles ?
I didn't know this person, incredibly smart and interesting.
I would have liked to ask him 2 more questions (maybe Tim you can take inspiration to ask these to other similar profiles in future, or in a Sam Corcos Vol II):
1) How to keep contact with 1000 people per quarter? 1h zoom call with everyone? mix with coffee chat in person? Or shorter meetings, but more frequent?
There is an agenda? Of thing he wants to talk about with the person?
2) News sobriety: this is something many people do, not just Sam, but also Naval for example. And I like it, and I understand it. Nowadays every newspaper is fighting for our attention, and publishing more and more news, always more shocking, and less relevant to me. So, I'm super happy with that. At the same time, I recognize that the public attention influence a lot what the politicians choose to do. So, in this regards, newspapers and public opinion play a very important role in shaping public policies. If nobody cares about Ukraine, then the government is more inclined to give less support to it. If nobody cares about the planet and climate change, then the fossil fuels industry chooses the public agenda.
How can then one balance both being news sober, but also keep the light on on important issues that he/she cares about? If everyone goes news sober, then politicians (and other influent people) have free hands and are free to do whatever they want.
I see 2 types of journalists: the first and more common, just report the news, mainly about politics, or important event that everyone is talking about. They never do nice long article about anything, but they write article about cuisine, about gossip of celebrities, and so on.
The second type, instead, is for me what every journalist should aspire to be, more like investigative journalism. They are honest, write unconventional article, in a objective way. They can also write their opinion, but they usually state it, and are open to discussion. It costs much more both in terms of time and money to write these articles, but I find them much more valuable. They do an amazing work on keeping the light on in many difficult areas of the world.
I would like to find a balanced way of getting informed, without being overflown with all the tragedies in the world. Maybe a sort of newsletter can do the work, but it's rarely exactly what I want, and I end up marking them as spam.
I really enjoyed the interview a lot. Levels sounds like a cool place to work, I love that level of transparency. One thing they didn't mention (and I'm going to go see if the info is on their website, because heaven forfend that I should leave my curiosity unresolved) is whether there's a career path for the EAs. Like, I get that they're remote, and often overseas, but is there a path for them to become employees because it sounds like that'd be an interesting step, especially given that some are there for multiple years.
Yeah it really sounds like a cool place to work!
This episode was amazing. My company, Maven Success, actually specializes in placing Executive Assistants like this.
These guys are premium members in the black on black on black clothing club.
Tim - It would be amazing if you would have on a higher level executive from a company that actually produces something for the economy that the entire world is reliant on. You're living in Texas, how about somebody from the energy (oil - fracking, or off-shore drilling, nat gas) industry or shipping. Not necessarily to talk about management, but to discuss the actual process of bringing raw materials to the marketplace. I think it would be fascinating.
Great idea!
Brilliant 🎉😮
16:29 brand->recognition, product-> make the thing, distribution -> able to deliver
2:28:13 are there any good books or resources that go over network theory in this kind of way?
27:51 use loom for playbooks and asynchronous communications
Blur elements in the Chrome browser before and during recording. Only available with the Loom Chrome extension.
This dude is eccentric and I dig it. A lot of his ideas DON'T resonate with me. That's okay. Maybe that's just my personality. But I think it's good to listen to people you think are a little nuts because maybe they give you some new ideas.
You don't need graph theory to justify keeping in contact with 1000 people. That's just old school "I got a guy for that" networking. That being said I'm sure it works for a person with a certain pedigree (like CEO of a well known start up). I would just feel so sleezy trying to keep 1000 contacts "warm." It also feels very transactional. Maybe I'm wrong though because my network in fact sucks, so what do I know? I also know Sam is not advocating for sleezy style networking. That's just how I would feel doing it.
I am very intrigued about EAs/VAs/PAs. I have a small startup, and I feel that thorough A/B testing and tailoring content for each platform is very tedious. I'm sure they can help conduct the A/B test and aggregate results, so this is very interesting to me. It's an area where a HIGH degree of organization is needed but the work could be explained pretty easily. So thank you for this bit!
VA's for fast A/B testing is one of my top priorities, I'd say that's a solid idea
What a great conversation, thank you both
Great podcast, but would love the show notes posted here
Haha this is what we do! Love our VA crew. #mavensuccess
Really good
Cool studio
Potentially one of the best practical hiring things I've heard regarding trust/responsibility and competence with the memos. Maybe that should be the interview process instead, take 2 weeks to write a strategic memo on a topic and the best ones with the necessary skillset, get a face to interview with some pressure/mentality tests, then winner gets the job lol.
Super interesting conversation even though sounds like a recurring loom app ad over and over again 😂
He's 100% confident that there's no such thing as objective truth. That is a logical fallacy. @2:24:00
34:29 Athena is an virtual assistant agency
💜
What would organizations do without cliques, gossip, and hiding behind organizational morass?
I'd like to know if the executives at Levels record their one-on-ones. Cause I have an axe to grind with some former employers and would love to know what was said behind the closed doors.
keep it simple sophisticated
Haven't watched this whole thing but does it say how you keep people from taking over or competing with your business?
from experience, that's not really a concern, but for peace of mind: take over: limit access to employees, hire in philippines, and competing: it doesn't matter, there's already tons of competition out there, just replace them and move forward
@26:06 The question is do you have your shit together and therefore is all your audio and video transcribed and searchable.
2:38:09 i dont have any synchronized time but if be happy to hear from them in an email
The loom part at 30 Minute mark sound actually horrifying. So the employees record them self while they do the thing and put that into notion and if the supervisor want to know if the thing is done, he/she watches the recording of the employee?
Great stuff but quite long, I'll have my VA boil it down to half an hour
2:01:07 create a user guide for how i behave and employees behave
An issue why young adults might not delegate in their personal life is because we were taught to be independent. So delegating could be seen as a way of not showing independence or losing your independence.
I would add Ray Dalio's Principals to that reading list for processes
nothing of that book stuck with me lol its good but idk felt it got too complicated
8:54
"Aquatic chicken" 🤣
love this episode but ill just say the recordings thing of all meetings low key feels like big brother or something, isnt that what kinda happens in north korea? i would say just let people be themselves, not live in fear, express themselves openly, and just minimize gossip with a conscious culture .. you'll also know who's toxic just through communication, fire them
How do we talk about class warfare? Paying EA's $15- $20 an hour. How many bucks do the actual human being get paid? So great to hear about all this transparency, non violent communication and then nothing about theft from workers working from overseas on contract. So technology is going to keep the pyramid scheme we're in cycling $$ to shareholders and people are just parts? Who owns a share of your company when they are EA? They are adding wealth or you wouldn't make a whole show on EA's. Is there any thinking like Costco where you want your employees to be at $45K a year with benefits after 2 years? (That used to be the number)
And the 15-20 is the premium pay, compared to advertised 5$.
@@CryptoC4T yeah but it is all about perspective too, these people are happy to accept the jobs as it is a good option for them. Plus 5/10 dollars in say the Philippines would go a whole lot further than 15/20 dollars in the US in terms of regular living costs and relative spending power. E.g. Rent, food, services will all be cheaper there. If it was not cheaper overseas either, there would be no incentive to go there also, and these people would not have these jobs. You may think it's immoral but relatively speaking in reality it is more than fine and both sides benefit. They probably live better in their own country on that wage than the US costco worker on 40k, or someone on minimum wage.
Echoed many of my own thoughts.
So how much are you offering to those EAs in the Philipines as an alternative to what Levels is paying them? If you're offering nothing and then criticizing those who do hire them then you are the one attempting to steal money from those people. Costco competes for employees and pays the minimum to get the employees it needs for its business model. No difference.
@@obsidiantain good question. I run a couple small businesses, and am long past my striving days trying to be somebody. As a nobody who is inspired by teachers who practice non harm, I look for ways we can be less violent, more aware. On that note I'm a fan of Kate Raworth's work on Donut economics. This link will give you a glance at a new way of organizing work and life that considers other people and plants and animals. th-cam.com/video/qwyzsAWRMcw/w-d-xo.htmlsi=GIHP5yMJGWMo_uLN
What the heck is an EA? I can google the answer but hey, they didn’t even mention what it means not even once.
Something Assistant I guess. But what the E stands for?
E stands for “executive.” So EA is Executive Assistant.
I wondered the same. I assumed it was "executive" but the title says "virtual" so I wasn't sure about the jargon. I listened while I exercised so couldn't look it up.
Answering the source question 1:59 - for working with Sam doc - Claire Johnson in 2004 with Tim th-cam.com/video/ZHCtb80SUHQ/w-d-xo.htmlsi=PEJ0t_-Nr1xA7ILv
" . . . my friends who have vineyards . . . "
Context comment: Most of the video content over the years has been great. I stopped watching the last one in the purple cave because it hurt my eyes in a strange way. If this is an experiment, I hope you go back to the old format/environment. It's different enough to be distracting from the people - don't like it at all. Thanks for all the great content.
Paying 5$/h regardles of the value an EA brings sounds, well... cheap.
Not hiring one at all is even cheaper and worse for both parties involved.
1
I hope Mr. "I don't need any news" doesn't vote.
Yes! It comes from a very privileged place.
First
oh what an episode! just in time 🩵