My new S400 treadmill is making a grinding noise - coming from the motor. Over the past week I've left a number of phone messages, and emailed but not had any response. Happy to share video if this helps.
Hi, Apologies for the issue you've been having with your machine, our CS team are currently working hard to respond to a vast amount of customer queries at the moment so there is a slight delay in response time. If you'd like to privately message us through our Facebook or Twitter pages i can confirm your order details and chase this with our team. Kind regards, JLL Fitness Ltd
I can see it's advertised online as folding, does it actually fold and what are it's folded dimensions? Also, what isn't included under warranty? and how long should it last before needing to be life-cycled? And do you need a matt underneath it also, if yes, any specific type, thickness etc? Thanks
Hi, thank you for your comment. All our treadmills have a folding ability. The T450 has a folded occupying space of- Length:105cm Width:72cm Height:149cm. All our folding treadmills have a warranty of 2 years parts and labour, 5 years motor cover and a lifetime of the frame. The warranty excludes normal wear and tear on parts. If you keep up with the maintenance and follow our recommendations the treadmill should have a long-life span. We do sell a treadmill mat that we recommend for use on our treadmills. The measurements for this are 180 x 80 cm and 4mm thickness. Please get in touch if you have any further questions.
Hi, reviews will vary across different models due to various peoples needs and the features they want to be included for the right price. On our direct website you can find a compare feature to help you see the differences between models. We also have a treadmill buying guide page for you to review. Kind regards, JLL Fitness Ltd
@@JLLFitnessLtdBirmingham Ok i have just ordered the T350 version i noticed it’s a bit lighter too , do they deliver upstairs in a house ? it’s just i will assemble it upstairs as i will be using it up there
@@haunteddeandollsuk Hello, unfortunately our 3rd party courier only delivers to a ground floor location, drivers are not permitted to enter people's properties following their own policies and still due to Covid risks. Apologies for any inconvenience. Kind regards, JLL Fitness Ltd
Hi, a very large quantity of fitness equipment is produced in China across many different brands. Once shipment has reached the UK and an order is placed the items are then shipped from UK based warehouses. Kind regards, JLL Fitness Ltd
My new S400 treadmill is making a grinding noise - coming from the motor. Over the past week I've left a number of phone messages, and emailed but not had any response. Happy to share video if this helps.
Hi, Apologies for the issue you've been having with your machine, our CS team are currently working hard to respond to a vast amount of customer queries at the moment so there is a slight delay in response time. If you'd like to privately message us through our Facebook or Twitter pages i can confirm your order details and chase this with our team. Kind regards, JLL Fitness Ltd
My bit under neat the treadmill is after folding out,I can't release it back in please help
Hi, for any technical queries please message our customer service team via email with images.
info@jllfitness.co.uk
Kind regards,
JLL Fitness Ltd
I can see it's advertised online as folding, does it actually fold and what are it's folded dimensions?
Also, what isn't included under warranty? and how long should it last before needing to be life-cycled?
And do you need a matt underneath it also, if yes, any specific type, thickness etc?
Thanks
Hi, thank you for your comment. All our treadmills have a folding ability. The T450 has a folded occupying space of- Length:105cm Width:72cm Height:149cm.
All our folding treadmills have a warranty of 2 years parts and labour, 5 years motor cover and a lifetime of the frame. The warranty excludes normal wear and tear on parts. If you keep up with the maintenance and follow our recommendations the treadmill should have a long-life span.
We do sell a treadmill mat that we recommend for use on our treadmills. The measurements for this are 180 x 80 cm and 4mm thickness.
Please get in touch if you have any further questions.
i need to lose weight but i’m unsure on what treadmill to get most of them have mixed reviews ?
Hi, reviews will vary across different models due to various peoples needs and the features they want to be included for the right price. On our direct website you can find a compare feature to help you see the differences between models. We also have a treadmill buying guide page for you to review. Kind regards, JLL Fitness Ltd
@@JLLFitnessLtdBirmingham Ok i have just ordered the T350 version i noticed it’s a bit lighter too , do they deliver upstairs in a house ? it’s just i will assemble it upstairs as i will be using it up there
@@haunteddeandollsuk Hello, unfortunately our 3rd party courier only delivers to a ground floor location, drivers are not permitted to enter people's properties following their own policies and still due to Covid risks. Apologies for any inconvenience. Kind regards, JLL Fitness Ltd
what is the weight capacity?
Hello, the maximum weight capacity for this machine is 120kg.
@@JLLFitnessLtdBirmingham ok ty
know of any in the 330 range?
Why the delivery is from China
Hi, a very large quantity of fitness equipment is produced in China across many different brands. Once shipment has reached the UK and an order is placed the items are then shipped from UK based warehouses.
Kind regards,
JLL Fitness Ltd
দাম কত
Hi Rezaul,
More info and price can be found on our website at www.jllfitness.co.uk/t450-treadmill.html.